The servicing instructions are for use by qualified personnel only. To avoid
personal injury, do not perform any servicing unless you are qualified to do
so. Refer to all safety summaries prior to performing service.
3 Series MDO Declassification and Security Instructions i
Table of Contents
ii 3 Series MDO Declassification and Security Instructions
Preface
Reference
This document helps customers with data security concerns to sanitize or remove
memory devices from the Tektronix 3 Series MDO Mixed Domain
Oscilloscopes.
These products have data storage (memory) devices and data output devices.
These instructions tell how to clear or sanitize the memory devices and disable
the data output devices. The instructions also tell how to declassify an instrument
that is not functioning.
Instrument code and calibration settings reside in nonvolatile flash memory.
Instrument setups and reference waveforms may also be stored in flash memory
or on USB drives connected to the instrument.
If you have any questions, contact the Tektronix Technical Support Center at
www.tektronix.com/support.
The procedures in this document are written to meet the requirements specified
in:
■
NISPOM, DoD 5220.22–M, Chapter 8
Products
Required documents
■
SFO Process Manual for Certification & Accreditation of Classified Systems
under NISPOM
The following Tektronix products are covered by this document:
■
MDO32
■
MDO34
To perform the procedures in this document, you might need access to the
3 Series MDO manuals listed below. These manuals are available on the
Tektronix Web site at www.tektronix.com/downloads.
■
3 Series MDO Service Manual (Tektronix part number, 077-1500-xx)
■
3 Series MDO Technical Reference Manual (Tektronix part number,
077-1499-xx)
Terms used in this document
The following terms may be used in this document:
■
Clear. This removes data on media/memory before reusing it in a secured
area. All reusable memory is cleared to deny access to previously stored
information by standard means of access.
■
Erase. This is equivalent to clear.
■
Instrument Declassification. A term that refers to procedures that must be
undertaken before an instrument can be removed from a secure environment.
Declassification procedures include memory sanitization and memory
removal, and sometimes both.
■
Media storage/data export device. Any of several devices that can be used
to store or export data from the instrument, such as a USB port.
■
Nonvolatile memory. Data is retained when the instrument is powered off.
■
Power off. Some instruments have a “Standby” mode, in which power is still
supplied to the instrument. For the purpose of clearing data, putting the
instrument in Standby mode does not qualify as powering off. For these
products, you will need to either press a rear-panel OFF switch or remove the
power source from the instrument.
■
Remove. This is a physical means to clear the data by removing the memory
device from the instrument. Instructions are available in the product Service
Manual.
Device terms
■
Sanitize. This eradicates the data from media/memory so that the data cannot
be recovered by other means or technology. This is typically used when the
device will be moved (temporarily or permanently) from a secured area to a
non-secured area.
■
Scrub. This is equivalent to sanitize.
■
User Accessible. User is able to directly retrieve the memory device
contents.
■
User-modifiable. User can write to the memory device during normal
instrument operation, using the instrument interface or remote control.
■
Volatile memory. Data is lost when the instrument is powered off.
The following terms are used with the memory devices in this document:
■
User data. Describes the type of information stored in the device. Refers to
waveforms or other measurement data representing signals connected to the
instrument by users.
■
User settings. Describes the type of information stored in the device. Refers
to instrument settings that can be changed by the user.
■
Both. Describes the type of information stored in the device. It means that
both user data and user settings are stored in the device
■
None. Describes the type of information stored in the device. It means that
neither user data nor user settings are stored in the device
■
Directly. Describes how data is modified. It means that the user can modify
the data.
■
Indirectly. Describes how data is modified. It means that the instrument
system resources modify the data and that the user cannot modify the data.
Memory devices
The following sections list the volatile and nonvolatile memory devices in the
standard instrument and listed options.
Volatile memory devices
DDR3
Type and size1 GB standard
FunctionHolds active analog acquisition data
Type of user information
stored
Backed up by battery?No
Method of modificationIndirectly
Data input methodFirmware operations
LocationMain board
User accessibleNo
To clearRemove power from the instrument for at least 20 seconds.
Process to sanitizeRemove power from the instrument for at least 20 seconds.
User data
SDRAM
Type and sizeSDRAM 128 GB (standard)
FunctionHolds active digital acquisition data
Type of user information
stored
Backed up by battery?No
Method of modificationIndirectly
Data input methodFirmware operations
LocationMain board
User accessibleNo
To clearRemove power from the instrument for at least 20 seconds.
Process to sanitizeRemove power from the instrument for at least 20 seconds.
SDRAM
Type and sizeSDRAM 32 MB (standard)
FunctionASIC execution memory
Type of user information
stored
Backed up by battery?No
Method of modificationindirectly
Data input methodFirmware operations
User data
User data and settings
3 Series MDO Declassification and Security Instructions 1
Memory devices
LocationMain board
User accessibleNo
To clearRemove power from the instrument for at least 20 seconds.
Process to sanitizeRemove power from the instrument for at least 20 seconds.
DDR3
Type and sizeDDR3 1 GB (standard)
FunctionMicroprocessor system memory
Type of user information
stored
Backed up by battery?No
Method of modificationDirectly
Data input methodWritten by processor system
LocationMain board
User accessibleNo
To clearRemove power from the instrument for at least 20 seconds.
Process to sanitizeRemove power from the instrument for at least 20 seconds.
User data and settings
SRAM
Type and sizeSRAM 125 kB (standard)
FunctionArbitrary waveform storage
Type of user information
stored
Backed up by battery?No
Method of modificationIndirectly
Data input methodFirmware operations
LocationIO board
User accessibleNo
To clearRemove power from the instrument for at least 20 seconds.
Process to sanitizeRemove power from the instrument for at least 20 seconds.
User data
2 3 Series MDO Declassification and Security Instructions
Memory devices
Nonvolatile memory devices
Flash 2 GB - Internal use only
Type and sizeeMMC Flash 2 GB
FunctionHolds instrument calibration data, serial number, option key, instrument operating system, and
application software.
Type of user information
stored
Method of modificationIndirectly
Data input methodFirmware operations, user input
LocationMain board
User accessibleNo
Flash 2 GB - External use only
Type and sizeeMMC Flash 2 GB
FunctionHolds all user-storable data, such as waveforms, setups, measurement results, and instrument
Type of user information
stored
Method of modificationDirectly
Data input methodFirmware operations, user input
LocationMain board
User accessibleNo
Process to clear/sanitizeUse the procedure Use TekSecure to erase memory contents on page 12 to erase reference
None
settings.
User data, user settings
waveforms and instrument setups. Then use the procedure Disable the LAN port and clear the LAN
Ethernet settings on page 8 to disable the LAN ethernet and to clear information, such as IP
addresses.
Serial real-time clock
Type and sizeSerial real-time clock
FunctionReal-time clock with battery backup
Type of user information
stored
Method of modificationIndirectly
Data input methodNot applicable
LocationMain board
User accessibleNot applicable
To clearNot applicable, no user data
Process to sanitizeNot applicable, no user data
EEPROM
Type and sizeEEPROM 1 Kbit
FunctionHolds signal generator calibration data
Time/date
3 Series MDO Declassification and Security Instructions 3
Memory devices
Type of user information
stored
Method of modificationIndirectly
Data input methodNot applicable
LocationIO board
User accessibleNot applicable
To clearNot applicable, no user data
Process to sanitizeNot applicable, no user data
EEPROM
Type and sizeEEPROM 1 Kbit
FunctionApplication module firmware
Type of user information
stored
Method of modificationNot applicable
Data input methodNot applicable
LocationMDO3000 application modules
User accessibleNot applicable
To clearNot applicable, no user data
Process to sanitizeNot applicable, no user data
None
None
Media and data export devices
Three USB host portsSupports removable USB flash drive
FunctionUser storage of reference waveforms, screen images, and instrument setups
Method of modificationDirectly
Data input methodUser writeable
LocationTwo USB host port on the front of the instrument
One USB host port on the rear of the instrument
Files can be deleted or over-written on the oscilloscope or on a PC. USB flash drive can be
removed or destroyed.
User accessibleYes
Process to disableThe USB host port cannot be disabled with 3 Series MDO instruments without the 3-SEC option.
If your instrument has the 3-SEC option, perform the procedure Use the 3-SEC option to disable all
I/O ports on page 7 to disable the two USB host ports.
USB device port
FunctionSupports remote control and data transfer to a PC.
Method of modificationDirectly
Data input methodRemote control via USBTMC
LocationUSB device port on rear of the instrument
4 3 Series MDO Declassification and Security Instructions
Memory devices
User accessibleYes
Process to disable (for
instruments with the 3-SEC
option)
Process to disable (for
instruments without the 3-SEC
option)
LAN Ethernet connector
FunctionTransfer data
Method of modificationDirectly
Data input methodNot applicable
LocationCAT5 connector on rear of the instrument
User accessibleYes
Process to disable (for
instruments with the 3-SEC
option)
Process to disable (for
instruments without the 3-SEC
option)
Perform the procedure Use the 3-SEC option to disable all I/O ports on page 7 to disable the
device ports.
Perform the procedure Disable the USB device port on page 7 to disable the USB device port.
Perform the procedure Use the 3-SEC option to disable all I/O ports on page 7 to disable the
device ports.
Perform the procedure Disable the LAN port and clear the LAN Ethernet settings on page 8 to
disable the Ethernet port.
3 Series MDO Declassification and Security Instructions 5
Memory devices
6 3 Series MDO Declassification and Security Instructions
Clear and sanitize procedures
NOTE. Sanitizing or clearing the instrument cannot be reversed. But the
instrument application software and calibration information is left unchanged
after the sanitizing or clearing operations. There is no need for a postsanitization or clear procedure for the 3 Series MDO instruments. The instrument
can begin normal use and function immediately after the sanitizing or clearing
procedures.
Disable the USB device port
Complete the following steps to disable the USB device.
1. Remove any USB cables from the instrument.
2. Tap Utility > I/O > USB Device Port.
3. Tap USB Device Port to toggle the port to Off.
The USB device port is now disabled and no longer allows traffic in or out of the
port.
Use the 3-SEC option to disable all I/O ports
If your instrument has the 3/SEC option installed, use the following procedure to
turn off all of the I/O ports.
1. Tap Utility > Security > Advanced.
2. Use the Multipurpose knob to enter the password.
3. Tap I/O Ports (USB, LAN) to toggle the ports Off.
Tap Firmware Updates to toggle the ability to update the firmware to Off.
4. Tap outside the menu to close the menu.
5. Power off the oscilloscope, and then power it back on to complete the
process.
To reset the instrument RAM, do the following:
1. Power off the instrument for at least 20 seconds.
2. Power on the instrument.
3 Series MDO Declassification and Security Instructions 7
Clear and sanitize procedures
Disable the LAN port and clear the LAN Ethernet settings
To disable the LAN port and clear LAN Ethernet settings, such as IP addresses,
complete the steps in this procedure.
CAUTION. This procedure clears network connectivity information. Record all of
the settings before clearing them.
1. Remove the network cable from the LAN port on the rear of the instrument.
2. Push the front-panel Default Setup button.
3. Tap Utility > I/O.
4. Ensure that the LAN panel is selected.
5. Tap LAN Reset button. Wait for this operation to complete.
6. Tap outside the menu to remove the menu.
The LAN system is disabled and no longer allows data traffic in or out. The
relevant LAN Ethernet settings are also cleared.
Enable the USB device port
Complete the following steps to enable the USB device.
1. Tap Utility > Security > Advanced.
2. Tap Enter Password.
3. Use the keyboard to enter the password.
4. Tap I/O Ports (USB, LAN) to toggle the ports On.
5. Tap outside the menu to close the menu.
6. Power off the oscilloscope, and then power it back on to complete the
process.
8 3 Series MDO Declassification and Security Instructions
Use the 3-SEC option to enable the I/O ports
If your instrument has the 3-SEC option installed, use the following procedure to
turn on all of the I/O ports.
1. Tap Utility > Security > Advanced.
2. Tap Enter Password.
3. Use the keyboard to enter the password.
4. Tap I/O Ports (USB, LAN) to toggle the ports On.
5. Tap outside the menu to close the menu.
6. Power off the oscilloscope, and then power it back on to complete the
process.
Enable the LAN port and set the LAN Ethernet settings
To Enable the LAN port and set the LAN Ethernet settings, such as IP addresses,
complete the steps in this procedure.
Clear and sanitize procedures
1. Install a network cable to the LAN port on the rear of the instrument.
2. Push the front-panel Default Setup button.
3. Tap Utility > Security > Advanced.
4. Tap Enter Password.
5. Use the keyboard to enter the password.
6. Tap I/O Ports (USB, LAN) to toggle the ports On.
7. Tap outside the menu to close the menu.
8. Power off the oscilloscope, and then power it back on to complete the
process.
9. Tap Utility > I/O.
10. Ensure that the LAN panel is selected.
11. Tap the Network Address Manual button. Wait for this operation to
complete.
12. Double-tap the Instrument IP Address field and enter the address.
13. Double-tap the Gateway IP Address field and enter the address.
14. Double-tap the Subnet Mask field and enter the mask.
15. Double-tap theDNS IP Address field and enter the address.
16. Tap the Apply Changes button.
17. Double-tap the Host Name field and enter the name.
18. Double-tap the Domain Name field and enter the name.
19. Double-tap Service Name field and enter the name.
3 Series MDO Declassification and Security Instructions 9
Clear and sanitize procedures
20. Tap the Apply Changes button.
21. Push the Change e*Scope and LXI Password side-bezel button.
22. Push the Clear lower-bezel button.
23. Push the OK Accept side-bezel button.
10 3 Series MDO Declassification and Security Instructions
Built-in security features
When to use TekSecure
Use the TekSecure function to erase setup and reference waveform data stored in
internal flash memory. Using TekSecure will not affect the calibration of the
instrument because the calibration constants are stored on the Acquisition board,
completely separate from any acquisition data. This allows complete erasure or
removal of any secure data without affecting the oscilloscope calibration. It also
allows the oscilloscope to be calibrated in a non-secure site and then used in a
secure site without the need for recalibration.
The 3 Series MDO oscilloscopes has USB host ports: located at the lower right
corner of the front panel, and on the rear panel. Any USB flash devices can be
removed and stored or destroyed.
The TekSecure function does the following:
■
Replaces all waveforms in all reference memories with null sample values
■
Replaces the current front-panel setup and all stored setups with the default
setup values
■
Calculates the checksums of all reference waveform memory and setup
memory locations to verify successful completion of waveform and setup
erasure
■
Displays a dialog indicating whether the secure erase was successful or
unsuccessful
NOTE. TekSecure does not erase or change factory calibration constants or
Ethernet settings.
3 Series MDO Declassification and Security Instructions 11
Built-in security features
Use TekSecure to erase memory contents
To use TekSecure, do the following:
1. Tap Utility and then select Security.
2. Tap Run TekSecure button. Wait for the “TekSecure operation complete”
dialog box to display.
3. Tap outside the menu to close the dialog box.
4. Power off the oscilloscope, and then power it back on to complete the
process.
To reset the instrument RAM, do the following:
1. Power off the instrument for at least 20 seconds.
2. Power on the instrument.
12 3 Series MDO Declassification and Security Instructions
Clear or sanitize a non-functional instrument
Use the following procedures to clear or sanitize a non-functional instrument.
Acquisition board
Only qualified personnel should perform service procedures. Read the General
Safety Summary and the Service Safety Summary in the 3-Series MDO ServiceManual (Tektronix part number, 077-1500-xx) before performing any service
procedures.
Remove the Acquisition board and return the product to Tektronix. A new
Acquisition board will be installed and the instrument will be repaired and
adjusted as necessary.
For removal instructions, refer to the service manual available on the Tektronix
Web site at www.tektronix.com/manuals.
After removing the Acquisition board, refer to your company's internal policies
regarding handling or disposal of the board.
USB flash drive
Charges
Remove the USB flash drive and return the instrument to Tektronix for repair.
After removing the USB flash drive, refer to your company's internal policies
regarding handling or disposal of the flash drive.
Replacement of any missing hardware will be charged according to the rate at the
time of replacement.
3 Series MDO Declassification and Security Instructions 13
Clear or sanitize a non-functional instrument
14 3 Series MDO Declassification and Security Instructions
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