Tektronix K1297-G20 User Manual

User Manual

K1297-G20 Monitor Protocol Tester

C73000-B6076-C91-14

This document supports software version 3.10 and above and the device types 7KK1200-B (K1297) and 7KK1200-P (K1297 Compact)

Revised: June 2004

Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication supercedes that in all previously published material. Specifications and price change privileges reserved.

Valid controlled documentation is only distributed electronically by Tektronix. Printed copies are considered for reference only.

Tektronix Berlin GmbH & Co. KG Wernerwerkdamm 5 13629 Berlin GERMANY

TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.

WARRANTY

Tektronix warrants that this product will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If any such product proves defective during this warranty period, Tektronix, at its option, either will repair the defective product without charge for parts and labor, or will provide a replacement in exchange for the defective product.

In order to obtain service under this warranty, Customer must notify Tektronix of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product to the service center designated by Tektronix, with shipping charges prepaid. Tektronix shall pay for the return of the product to Customer if the shipment is to a location within the country in which the Tektronix service center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty a) to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or service the product; b) to repair damage resulting from improper use or connection to incompatible equipment; c) to repair any damage or malfunction caused by the use of non–Tektronix supplies; or d) to service a product that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product.

THIS WARRANTY IS GIVEN BY TEKTRONIX WITH RESPECT TO THE LISTED PRODUCTS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX’ RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

General Safety Summary iii. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Service Safety Summary vii. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Preface 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Prerequisites 4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assistance 5. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Contacting Tektronix 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Getting Started 9. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Device Description 10. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Exchanging Measuring Modules 26. . . . . . . . . . . . . . . . . . . . . . . .

Connecting to the Data Line 35. . . . . . . . . . . . . . . . . . . . . . . . . . .

Switching on the Device 36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Software Installation 42. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Security Requirements 57. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ethernet Connection 58. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Remote Operation 60. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connecting Peripherals 62. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Examples 63. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Online Monitoring in a Network 64. . . . . . . . . . . . . . . . . . . . . . . .

Recording and Reviewing Monitoring Data 72. . . . . . . . . . . . . . .

Calltrace 79. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix A: Interfaces A-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

System Unit A-2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AP-4 and AP-4/256 Board A-21. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

BAI Board A-27. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

V./X. Board A-38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

E1/DS1 Monitoring Board A-47. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Ethernet Board A-51. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix B: Keyboard B-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Appendix C: Specifications C-1. . . . . . . . . . . . . . . . . . . . . . . . . . .

K1297-G20 Monitor User Manual

Contents

Appendix D: Windows XPe Troubleshooting E-1. . . . . . . . . . . .

Preventive Measures E-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Repair Measures E-7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Abbreviations F-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Index Index-1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

K1297-G20 Monitor User Manual

General Safety Summary

Review the following safety precautions to avoid injury and prevent damage to this product or any products connected to it. To avoid potential hazards, use this product only as specified.

Only qualified service personnel should perform service procedures.

While using this product, you may need to access other parts of the system. Read the General Safety Summary in other system manuals for warnings and cautions related to operating the system.

To Avoid Fire or Personal Injury

Use Proper Power Cord. Use only the power cord specified for this product

and certified for the country of use.

Connect and Disconnect Test Leads Properly. Do not connect or disconnect

test leads while they are connected to a voltage source.

Ground the Product. This product is grounded through the grounding

conductor of the power cord. To avoid electric shock, the grounding conductor must be connected to earth ground. Before making connections to the input or output terminals of the product, ensure that the product is properly grounded.

Observe All Terminal Ratings. To avoid fire or shock hazard, observe all

ratings and markings on the product. Consult the Appendix C of the User Manual for further ratings information before making connections to the

product. Do not apply a potential to any terminal, that exceeds the permitted rating

of that terminal.

With some interfaces only voltages corresponding to the default of the relevant connector are applied at the measuring sockets. However, high voltages from the line may occur at some of the measuring sockets. These measuring sockets are protected against accidental contact and are specially labelled.

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iii

General Safety Summary

Use Proper AC Adapter. Use only the AC adapter specified for this product. Do Not Operate Without Covers. Do not operate this product with covers or

panels removed.

Do Not Look into the End of a Fibreglass Cable. Never look into the end of a

fibreglass cable or a single fibre which could be connected to a laser source. Laser radiation can damage your eyes because it is invisible and your pupils do not contract instinctively as with normal bright light. If you think your eyes have been exposed to laser radiation, you should have your eyes checked immediately by an eye doctor. The optical output’s radiation power in our system corresponds to the laser class 1 in accordance with EN60825–1, IEC 825-1, and U.S. CDRH regulations.

Use Proper Fuse. Use only the fuse type and rating specified for this

product.

Avoid Exposed Circuitry. Do not touch exposed connections and components

when power is present.

Do Not Operate With Suspected Failures. If you suspect there is damage to this

product, have it inspected by qualified service personnel.

Do Not Operate in Wet/Damp Conditions.

Do Not Operate in an Explosive Atmosphere.

Keep Product Surfaces Clean and Dry.

Provide Proper Ventilation.

Refer to the manual’s installation instructions for

details on installing the product so it has proper ventilation.

Certifications and Compliances

Consult the product specifications in the Appendix C for certifications and compliances.

K1297-G20 Monitor User Manual

General Safety Summary

Safety Terms and Symbols

Terms in this Manual. These terms may appear in this manual:

WARNING. Warning statements identify conditions or practices that could result in injury or loss of life.

CAUTION. Caution statements identify conditions or practices that could result in damage to this product or other property.

K1297-G20 Monitor User Manual

General Safety Summary

Terms on the Product. These terms may appear on the product:

DANGER indicates an injury hazard immediately accessible as you read the marking.

WARNING indicates an injury hazard not immediately accessible as you read the marking.

CAUTION indicates a hazard to property including the product.

Symbols on the Product. These symbols may appear on the product:

Laser Klasse 1

WARNING

High Voltage

Protective Ground

(Earth) Terminal

WARNING

Laser Radiation

Laser Class 1

Observe precautions for handling

electrostatic discharge sensitive

devices

CAUTION

Refer to Manual

WARNING

End of a Fibre-

class Cable

K1297-G20 Monitor User Manual

Service Safety Summary

Only qualified service personnel should perform service procedures. Read this Service Safety Summary and the General Safety Summary before performing any service procedures.

Do Not Service Alone. Do not perform internal service or adjustments of this

product unless another person capable of rendering first aid and resuscitation is present.

Disconnect Power. To avoid electric shock, switch off the instrument power,

then disconnect the power cord from the mains power.

Use Care When Servicing With Power On. Dangerous voltages or currents may

exist in this product. Disconnect power, remove battery (if applicable), and disconnect test leads before removing protective panels, soldering, or replacing components.

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vii

Service Safety Summary

viii

K1297-G20 Monitor User Manual

Preface

The Protocol Tester K1297 and K1297 Compact analyzes wide area communication networks with SS#7 (CCS#7), ISDN D channel, V5.x, GSM 900, DCS 1800, PCS 1900, CDMA, NMT 900, GPRS and internet protocols.

You can simultaneously monitor up to 16 PCM interfaces and 32 signalling links using this Protocol Tester. It can automatically capture the signalling channels and the framing when monitoring PCM routes. E1/DS1, ISDN BAI S0, and U currently available.

Using the approximately 150 implemented WAN communication protocols – including a number of national and manufacturer-specific variants – you can decode and analyze almost all signalling data online as well as offline.

The required protocols can be combined according to your needs using the graphical protocol stack editor. You can trigger and filter the data stream in order to keep data simple for analysis. A series of measuring applications is available for analyses.

The Protocol Tester is designed with the following in mind: H Modular form. The modular design using the VME bus enables

, as well as V./X. and Ethernet interface boards are

2B1Q

optimum adaption to different tasks. The modular concept of the Protocol Tester with four slots for the interface modules makes it extendable for almost any future applications.

H Easy to operate. The Windows XP provides a familiar and easy-to-op-

erate interface.

H Easy to transport. The Protocol Tester is light weight and compact so

it’s easy to transport. A transport case is available to protect the instrument.

K1297-G20 Monitor User Manual

Preface

K1297 and K1297 Compact.

The Protocol Tester is available in two variants: The K1297 Compact is a fairly small, portable device. The K1297 is a slightly bigger benchtop device.

If both variants do not differ from each other the term Protocol Tester is used throughout this manual. Differences between K1297 Protocol Tester

(device type 7KK1200-B) and K1297 Compact Protocol Tester (device type 7KK1200-P) are marked specially.

K1297-G20 Monitor software, applications and Online Help are similar in both variants. Differntiation is not necessary.

K1297-G20 Monitor User Manual

Preface

Fields of Application

The K1297 / K1297 Compact has been designed for various purposes:

H to detect interferences in individual network segments

H to support the integration of different network elements

H to develop integration tests and to test new software versions

The Protocol Tester is a passive monitoring device which will not interfere with the network.

Due to the auto restart mechanism, error-free, long-term measurements are possible after a power outage.

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Preface

Prerequisites

You should have the following qualifications to work with the Protocol Tester:

H Knowledge of PC and Windows-XPe

H Experience with communications test applications

H Familiarity with the safety requirements for electrical equipment for

measurement, control and laboratory use

K1297-G20 Monitor User Manual

Assistance

To help you use the Protocol Tester, the following documentation is provided:

H The User Manual assists you when starting the Protocol Tester. The

H The online help system is the detailed reference documentation. To

H The Protocol Assistant is the detailed protocol reference documenta-

NOTE. The scope of the provided documentation does not necessarily mirror your order but might go beyond to give you a overview of what is available.

Preface

User Manual is also available as a PDF online manual.

open the Help window with the context-sensitive descriptions, press <F1> from within an application window.

tion. To open it, press <F2> from within the monitor main window. The Protocol Assistant reflects the tester’s software implementation of protocols.

H The release notes are delivered separately and contain the latest

information on the current software version (readme.txt).

H Windows XP online help: To open the Windows XP online help, click

in the taskbar on Start: Help abd Support.

NOTE. The Windows XP installation is an OEM version. Therefore the Microsoft Support cannot be used. The Protocol Tester is supported by Tektronix only.

K1297-G20 Monitor User Manual

Preface

About the User Manual

The User Manual gives you an overview on how to work with the Protocol Tester:

H The most important part of the introductory chapter is the safety

instructions.

H Getting Started tells you how to make the device ready for start-up, for

example how to set up the device and how to establish the measuring connection, how to exchange modules, how to configure and start applications.

H Examples describes some applications step by step. If you follow these

steps, you will quickly reach the desired measuring result.

H In the appendices you will find an explanation of the interfaces and

boards, a keyboard description and the technical data.

The following text styles and markings have specific meaning in this manual:

Text style Description

Courier The Courier font indicates menus and menu functions as

well as commands, parameters and examples.

<Key>

Keys or key sequences are in angle brackets.

K1297-G20 Monitor User Manual

Preface

Training Information

Contact your local sales office or our service support staff for information on training for the communications test technology with the K1297 / K1297 Compact.

Third-Party Products

To offer you complete solutions, it is sometimes necessary to buy products

- such as modems and remote operation software - from third-party suppliers, and sell them together with our products.

So, if our products are used in a standard configuration that has not been tested by Tektronix, we kindly ask you for your understanding should we need to refer you to the supplier for support.

K1297-G20 Monitor User Manual

Preface

Contacting Tektronix

Address Tektronix Berlin GmbH & Co. KG

Web site www.tektronix.com

Wernerwerkdamm 5 13629 Berlin GERMANY

Technical support

For hotline service support, call:

+4930-386-22200 (8:00 a.m. – 00:30 p.m. GMT + 01:00 and 1:30 p.m. – 6:00 p.m. GMT + 01:00)

or 1-800-833-9200 (This phone number is toll free in North America. After office hours, please leave a voice mail message. Outside North America, contact a Tektronix sales office or distributor; see the Tektronix web site for a list of offices.)

Or fax: +4930-386-22546

Or contact us by e-mail: mpt.hotline@tek.com

K1297-G20 Monitor User Manual

Getting Started

This chapter tells you how to prepare the Protocol Tester for start-up, this means how to set up the device, how to exchange the measuring modules, how to connect the data line, and how to switch on the device.

Information on switching off the device and how to prepare the Protocol Tester for transport is included at the end of this chapter.

NOTE. The device has been delivered according to your requirements.

Please examine the merchandise for visible transport damage and for completeness using the pick slip.

K1297-G20 Monitor User Manual

Getting Started

Device Description

Each K1297 and K1297 Compact Protocol Tester consists of a basic device and the individual measuring modules (interface boards) which are for fitting the basic device according to your individual application purposes.

The basic device is equipped with a powerful PC board, a hard disk of  2 GB and VME bus.

H With K1297 seven slots are available for the measuring modules.

H With K1297 Compact four slots are available for the measuring

modules.

Each basic device also features a TFT display (XGA), two PC card slots (type II; also called PCMCIA cards), a 3.5’’ floppy disk drive and a removable keyboard with integrated trackball.

External PE GND. On the right side of the device, next to power cord

connector, power switch, and fuses you will find an external PE GND screw. You can use this screw terminal to connect a separate protective earth to the K1297.

To do so, use at least an AWG18 cable. Connect the protective earth cable between the screw head and flat washer of the PE GND. Make also a good connection at the point where you connect the other end of the cable.

NOTE. The K1297 is intended to be electrically grounded. The delivered power cord is equipped with a three-wire grounding plug that has a third grounding pin. Connect this plug to a grounded AC socket.

If you are not sure that your AC socket has a protective ground, you can connect a protective earth separately to the K1297 at the rear PE GND screw terminal.

K1297-G20 Monitor User Manual

Getting Started

K1297: Setting-up the Device

Proceed as follows when setting up the device:

1. Pull the dark-gray release handle above the logo forward and fold the

keyboard down.

2. Remove the gray cable box from the monitor frame by pulling it away

from the device until you hear a loud click: Place both hands at the sides of the cable box and pull the cable box away from the monitor frame. Or place one hand between cable box and monitor frame and press the cable box away from the monitor frame.

K1297-G20 Monitor User Manual

Getting Started

3. Take the cable out of the cable box and fold the cable box underneath

4. Pull on the lower monitor frame to position the monitor in a working

the keyboard. The keyboard is now positioned in a working angle in front of you.

angle. The mains cable must be supplied to the non-heating appliance socket on the rear of the K1297. The mains plug must be plugged into a socket with protective ground.

Changing the Fuses for K1297. Spare fuses can you find in the delivered

accessories box. If the fuses need to be changed, proceed as follows:

1. Switch off the device.

2. Disconnect the power cord.

3. The black fuse tray is placed on the right hand side of the mains

switch, on the rear of the device.

Use an appropriate tool, such as a flat screw-driver, insert it into the slot above the on/off switch. Open the tray, pull the red strip and exchange the broken fuse.

Make sure to always use two fuses of the proper fuse type and rating.

4. Close the fuse tray.

K1297-G20 Monitor User Manual

Getting Started

K1297 Compact: Setting-up the Device

Proceed as follows when setting up the device:

1. Press in both of the lateral handle hinges (handle variant: push up

hinges), fold down the handle and set the device in the desired position.

2. Pull the dark grey handle above the logo and lift the keyboard from the

device.

The handle can now be used as keyboard rest.

The mains connector and the ON/OFF switch are both located on the right side of the device. The fuses are located underneath the switch cover.

K1297-G20 Monitor User Manual

Getting Started

3. Fold the device cover (top) towards the rear until it locks at the back.

The PC board is located in slot 1. The floppy disk drive and two PC card slots are also located underneath the device cover on the left side. You can connect modem or ISDN PC cards for remote control of the Protocol Tester or portable data carriers to the PC card slots.

CAUTION. To avoid equipment damage, do not insert foreign objects into the disk drive or the PC card slots.

Insert the 3.5’’ diskettes into the floppy drive with the label field forward.

K1297-G20 Monitor User Manual

Getting Started

The following interfaces are located on the cover of the PC module in slot 1:

H Socket for external PS/2 keyboard (KBD)

H Serial interface (COM1)

H Parallel interface (LPT1) H 10Base-2 and 10Base-T sockets for LAN connection

H Socket for external monitor (VGA)

For further information on the individual interfaces, please refer to Appendix A: Interfaces.

To reset the Protocol Tester in an emergency, use a pointed tool and insert it into the RESET switch located on the cover of the PC module. There is also an LED indicating the operating state of the hard disk (HD).

Slots 2 to 5 are available for the measuring modules. For further information on the individual measuring boards, please refer to Appendix A: Interfaces.

NOTE. You will find information on pin assignment of the individual sockets also in Appendix A.

K1297-G20 Monitor User Manual

Getting Started

4. Push the front cover upwards and fold the cover towards you.

The following interfaces are located behind the front cover and beneath the display:

H Keyboard connection (KEYBOARD): If the keyboard interface on the

H Connections for alarm triggering and for a programmable relay. The

PC module’s cover (KBD) is used with an external keyboard, the KEYBOARD connector must not be plugged in.

synchronizing sockets can be used for data or timestamp synchronization of several K1297s (option).

H Serial interface (COM2) H SCSI connection (SCSI I/O BUS), for example for an external

CD-ROM or CD-RW drive

Furthermore, the LEDs for power supply (top) and hard disk access are located beneath the display.

NOTE. You will find information on pin assignment of the individual sockets also in Appendix A.

K1297-G20 Monitor User Manual

Getting Started

Changing the Fuses for K1297 Compact. Spare fuses can you find in the

delivered accessories box. If the fuses need to be changed, proceed as follows:

1. Switch off the device.

2. Disconnect the power cord.

3. The black fuse tray is placed on the right hand side of the mains switch

on the right sight of the device.

Use an appropriate tool, such as a flat screw-driver, insert it into the slot above the on/off switch. Open the tray, pull the red strip and exchange the broken fuse.

Make sure to always use two fuses of the proper fuse type and rating.

4. Close the fuse tray.

K1297-G20 Monitor User Manual

Getting Started

Connecting an External Monitor

The PC card of the K1297 provides a Video Graphics Array (VGA) port for connecting an external monitor. Using a PC-4 or PC-5 board, you can operate an external monitor in the following use cases:

H Displaying the same information on both monitors

H Expanding the display across both monitors H Operating only the external monitor

Displaying the Same Information on Both Monitors. To display the same

information on both monitors, proceed as follows:

1. Connect the external monitor to the VGA port of the PC card.

2. Switch on both devices: the K1297 and the external monitor.

3. On the K1297 Desktop, open the context menu by clicking the right

4. Open the CHIPS tab in the Display Properties dialog box.

5. Select Single Display Mode from the list in the upper part of this dialog

mouse button and click Properties. The Display Properties dialog box opens.

box and BOTH in the Display Device check box.

6. Confirm your settings with OK.

7. To exit this operating mode, open the Display Properties dialog box /

CHIPS tab as described in step 3 and 4.

Select Single Display Mode from the list in the upper part of this dialog box and LCD in Display Device check box.

Confirm your selection by OK.

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