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Consul
Primary User
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Primary User
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Tektronix Consul Primary User

Consul
xx
ZZZ
System Monitor
User Manual
*P077114301*
077-1143-01
User Manual
Consul System Monitor
Consul User Manual March 2016 1
March 2016
CONSUL
User Manual
© 2004-2016 Tektronix, Inc.
All rights reserved. Printed in U.S.A.
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O. Box 500
Beaverton, OR 97077
USA
Federal copyright law protects this publication. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means (electronic, mechanical, magnetic, manual, or otherwise); or disclosed to third parties without the express written permission of Tektronix, Inc.
Tektronix makes no representation or warranties with respect to the contents hereof and specifically disclaim any warranties, merchantability, or fitness for any particular purpose. Furthermore, Tektronix reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Tektronix to notify any person of such revisions or changes.
Consul User Manual March 2016 3
US/Canada toll-free 1-844-219-5329
India toll-free 1800-3000 4835
Russia toll-free 810800-22554411
United Kingdom 44 1344 39 2541
Europe* toll-free 00800-22554411
Trademarks
Tektronix, the Tektronix logo, and Consul are trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc. 14150 SW Karl Braun Drive P.O. Box 500 Beaverton, OR 97077 USA
For technical support:
Sentry Technical support is available on Business Days from 6:00 AM to 5:00 PM Pacific Time and 9:00 AM to 5:00 PM Indian Standard Time on the following numbers:
*Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain, Sweden, Switzerland, UK
Worldwide, please email videosupport@tektronix.com
About This Document
Audience
This user manual is intended for service providers who use Tektronix Consul for monitoring, historical reporting, and alerting from MPEG-2, H.264 AVC, MPEG-4 part 10, and VC-1 transport streams. We assume that you understand the concepts and tools used in a head-end environment. We assume that you are familiar with basic computer operations such as click, drag and drop, and that you are also familiar with the operation of an internet browser.
Purpose
The Tektronix Consul User Manual introduces you to the Consul Digital Content Monitor, and describes in detail Consul’ features.
This user manual shows you how to configure, control, and use Tektronix Consul. This user manual also describes the Consul hardware installation.
Screen Shot Note
While all screen shot s in this document are accurate and truthful representations of the product, some may have been edited to remove information that could pose a security risk.
March 2016
Table of Contents
Sentry Family Product Matrix .............................................................................................................7
Preface ...............................................................................................................................................9
Who Should Use This Manual ..................................................................................................................... 9
What is Tektronix Consul? ......................................................................................................................... 9
Getting Started ................................................................................................................................ 11
Requirements .......................................................................................................................................... 11
Setting up the System .............................................................................................................................. 11
Making the Connection......................................................................................................................... 11
Front Panel Functions ............................................................................................................................. 12
IP address on the front panel .............................................................................................................. 12
Manual power down from front panel ............................................................................................... 12
LED Brightness ..................................................................................................................................... 12
Starting the
Status .............................................................................................................................................. 15
Program Alert Dashboard ....................................................................................................................... 15
Access Program Alert Dashboard ........................................................................................................ 15
Interface Components ......................................................................................................................... 15
Combined view tab .............................................................................................................................. 17
Drill down to see Alert Details ............................................................................................................. 17
By Medius view tab ............................................................................................................................. 17
Dashboard ............................................................................................................................................... 18
Access Dashboard ............................................................................................................................... 18
Region Location View .......................................................................................................................... 19
Medius Data Retrieval Status .................................................................................................................. 20
Access Medius Data Retrieval Status .................................................................................................. 20
Configure ......................................................................................................................................... 21
Registered Medius Units ......................................................................................................................... 21
Web-Browser
Interface .................................................................................................... 13
Register New Medius .......................................................................................................................... 21
Consul Users ............................................................................................................................................ 25
Access Consul Users ............................................................................................................................ 25
Consul User Manual March 2016 5
Add New User ...................................................................................................................................... 25
Delete a User ....................................................................................................................................... 27
Consul System Settings ........................................................................................................................... 28
Access System Settings ........................................................................................................................ 28
Network Settings tab .......................................................................................................................... 29
Time Tab .............................................................................................................................................. 30
Locale Tab ........................................................................................................................................... 31
Consul System Diagnostics .................................................................................................................. 32
System Upgrade ...................................................................................................................................... 37
Consul System Upgrade Procedure ..................................................................................................... 37
Upgrade Errors for Consul.................................................................................................................... 40
Upload Error Patch File ........................................................................................................................ 41
History tab ........................................................................................................................................... 42
Power off ................................................................................................................................................. 43
To Power Off a unit: ............................................................................................................................. 43
Restart a unit ....................................................................................................................................... 44
Reports ............................................................................................................................................ 45
Access Alerts Analysis .......................................................................................................................... 45
Work with Existing Reports ................................................................................................................. 47
Counts Tab .......................................................................................................................................... 49
Trends tab ........................................................................................................................................... 53
Trend Details ....................................................................................................................................... 54
Distributions tab .................................................................................................................................. 55
History tab ........................................................................................................................................... 56
Selecting Sentrys to Limit Search ........................................................................................................ 57
Choose a Program Group .................................................................................................................... 59
About .............................................................................................................................................. 61
March 2016
Sentry Family Product Matrix
Service
Sentry
(ASI, GigE,
10G)
Sentry
Verify,
Verify 10G
Sentry Assure
Sentry ABR
Sentry Edge
(I - III)
Comprehensive MPEG Quality of Experience (QoE) Monitoring
Video QoE real time monitoring
Optional
Optional
Video eMOS/PVQ real time monitoring
Optional
Optional
Optional
Audio QoE real-time monitoring
Optional
Optional
Audio loudness & AC-3 Dialnorm (ITU-R BS.1770) monitoring
Optional
Optional
Video freeze detection
Optional
Optional
Audio Silence detection
Optional
Optional
Comprehensive MPEG Quality of Service (QoS) Monitoring
Transport Stream QoS Monitoring
Optional
IP (UDP) statistics
  
HTTP Statistics
Closed captioning (708, 608, SCTE-20), DVB Subtitle, Teletext reporting
Optional
Error Seconds and Program Availability Reporting
Optional
GOP length reporting
Optional
Video and Audio PID metadata
Optional
Program/PID discontinuity
Optional
Program/PID/Transport Stream/Program Group bandwidth graphing
Optional
PCR interval & jitter
ASI Only
Optional
MPEG-PSI, DVB-SI, ATSC-PSIP table detect, bit rate, cycle time
Optional
TR101/290 (priority 1, 2, 3) reporting
  
Scalable RF Monitoring (16/64/256 QAM A, B, or C)
This Sentry product manual contains technical information on the Sentry family of video quality monitors. Information for the Sentry Edge products can be found in Appendix B of the Sentry Series User Manual.
Some of the features and purchasable options described in this manual are not supported on all of the products. For a breakdown of features and options by product, please refer to the table below.
Consul User Manual March 2016 7
Service
Sentry
(ASI, GigE,
10G)
Sentry
Verify,
Verify 10G
Sentry
Assure
Sentry ABR
Sentry Edge
(I - III)
Purchasable Software Options
QoE Monitoring
Optional
Optional
Carousel monitoring (tru2way / OCAP / MHP / DSM-CC)
Optional
Optional
Optional
Optional
Optional
Ad Insertion/Digital Program Insertion
Optional
Optional
Optional
Optional
EBIF Monitoring
Optional
Optional
Optional
Optional
Optional
SA-BFS Monitoring
Optional
Optional
Optional
Optional
Optional
Perceptual Video Quality (eMOS) on MPEG-2 & H.264
Optional
Optional
Optional
Audio Loudness Monitoring (includes CALM Compliance)
Optional
Optional
Video & Audio
Video: HD, SD, MPEG-2, MPEG-4 AVC (H.264), VC1
Optional
Audio: Dolby AC-3, MPEG-1 Layer II, AAC, HE-AAC, and HE-AAC v2
Optional
Interfaces
ASI
ASI Only
GigE
GigE Only
  
Dual GigE
Single-Mode or Multi-Mode LC SFP+
10G Only
10G Only
10G Only
8VSB & QAM-B
Edge Only
QAM A, B, or C
Edge II Only
DVB-S2 receiver supports two channels in QPSK / 8-PSK mode
Edge III-S
Only
Single-channel DVB-T2 receiver for VHF/UHF
Edge III-T
Only
RF Measurements: Level, MER, CNR, Pre-RS BER, Post-FEC Erred Packets
Edge II and
Edge III Only
RF Measurements: EVM, Carrier Offset
Edge II Only
March 2016
Preface
This user manual describes Consul and its web browser-based interface. This manual introduces the components and features of Consul, so you can begin using the device.
Who Should Use This Manual
This manual is intended for service providers who use Tektronix Consul for monitoring, reporting and alerting from MPEG transport streams. You should understand the concepts and tools used in a headend environment. You should also be familiar with basic computer operations such as click, drag and drop, as well as the operation of a web browser.
What is Tektronix Consul?
The Consul is an aggregation device that provides a central location to view important alert information for all of your Medius units.
The Consul allows you to compare like programs across multiple Medius units to correlate reports for anomalies and view trending data for all of your services.
Consul User Manual March 2016 9
March 2016
Getting Started
Requirements
You will need a web connection accessible via any modern web browser. We recommend Mozilla Firefox as the browser.
NOTE: Before installing the system in an equipment rack, make sure that:
The operating temperature is between 0 °C (32 °F) and 35 °C (95 °F). The operating relative humidity is between 0% and 80%. There is sufficient airflow around the unit. The electrical circuits are not overloaded. The equipment is properly grounded. No objects are placed on top of the unit.
Setting up the System
To set up Consul, you need:
A 10Base-T network connection Network parameters including address of DNS and NTP servers on your network. (Refer to the
section Configure: System Settings.)
Making the Connection
1. On the management port, connect one end of a Cat5 Ethernet cable to the LAN2 connector on the
Consul unit and the other end to the network socket that connects to the LAN network.
2. Connect the power cord to the system and plug it in to an electrical outlet.
3. Turn on the main power switch on the front of the system.
Figure 1: Making final connections
Consul User Manual March 2016 11
Front Panel Functions
LCD Display
Left button
Right button
Power button
Enter button
Consul units are able to provide the following functions:
IP address display on LED Manual Reboot option from front panel LED Brightness control
Figure 2: Consul front panel
IP address on the front panel
To see a display of the IP addresses of both of the system network interfaces on the front panel LCD display:
1. Press and hold Enter (green check mark) on the front panel.
2. The address displayed on the top line corresponds to the Management interface and the lower
line corresponds to the MPEG/IP input.
Manual power down from front panel
In addition to powering down through the Consul interface, you may also use the front panel button.
1. Start the power down of the unit by pressing the front panel power button two times quickly
within 2 seconds.
2. Within moments, the LCD display will indicate that the unit has begun the Safe Power Off
process, and several seconds following, the unit will power down completely.
LED Brightness
1. The brightness of the LCD display backlight can be changed by selecting either the left arrow or
right arrow buttons on the front panel. The left button will dim the display while the right will brighten it.
2. Changes to the brightness level persist until the unit is rebooted or powered down.
March 2016
Starting the
1. Start your web browser.
Web-Browser
Interface
2. Enter the IP address assigned to Consul in the web browser’s URL field.
For example, if the Consul IP address is 192.168.1.1, you would enter the following:
Figure 3: IP Address Entry
NOTE: Consul is fully functional if JavaScript is disabled in your browser, however
the look and feel of the UI may differ in some areas from that presented in this User Manual.
3. Log in with the user name and password for the account.
Figure 4: Consul Log In Screen
Consul User Manual March 2016 13
4. The Consul opens to the Program Alert Dashboard view.
Figure 5: The Dashboard
NOTE: There may be a few seconds delay while the Dashboard screen collects data.
Do not stop the browser while loading is in progress
March 2016
Status
Login Info
Navigation Bar
View
Consul Status Info
Color Coded Alerts for Individual Consul units
Global Program search
Alert Filter
Refresh options
From the Main Menu, select Status then select the particular status view you want to see. All pages are set to automatically refresh themselves making monitoring almost real time.
Program Alert Dashboard
Program Alert Dashboard gives you a quick overview of all open and recently triggered alerts by program.
Access Program Alert Dashboard
Select Status from the main menu and then select Program Alert Dashboard.
Figure 6: Selecting Program Alert Dashboard
Interface Components
Figure 7: Program Alert Dashboard
Consul User Manual March 2016 15
Login Information
The Login Information area displays the username of the logged on user and provides a link to log out of Consul.
Click Logout to log out of the system. The username and date and time of the most recent refresh of the screen are also shown.
Navigation bar The Navigation bar provides the main navigation for the Consul. It includes drop-down menu items for Status, Configure, Reports, and About.
Consul Status Information When viewing the Medius tab, the header of each Medius box will be color coded to Online (white) or Unreachable which means it is off-line (red).
Alert Filter Alert Filter allows you to refine the search criteria for alerts, including the checkbox option. Includes
resolved alerts in open count.
View tabs View tabs allow you to view the current status by Combined or By Medius view.
Refresh options
All views in Program Alerts Dashboard will refresh every 60 seconds without moving the page or scroll position.
Global Program Search
From the Find box, you may search programs across all devices. Example: A search for Discovery Channel will bring up all instances of Discovery Channel on all connected Medius units.
Color Coded Alerts
This section shows the current alert status of each program.
• Red: Open alert
• Number in Red cell: Number of alerts in the last hour
• Green: No alerts
• Yellow: Alerts resolved in the last hour
March 2016
Combined view tab
The programs and alert count values in the Combined view combine all alert counts across all registered Medius units.
Drill down to see Alert Details
To see the details of where the programs that generate the alerts reside, click on the program in any cell.
If the program is being monitored on more than one registered Medius, this will take you to the By Medius tab. Otherwise, it will take you directly to the Medius Program Alert Dashboard for further analysis. You must log in to that Medius to complete the analysis.
By Medius view tab
You may also view all of the above information by the individual Consul unit by selecting the By Medius tab.
Figure 8: By Medius tab
Drill Down to see Alert Details
To see the details of where the programs that generated the alert reside select the program name in any cell. This will take you directly to the Medius Program Alert Dashboard for further analysis. You must log in to the new Medius to complete the analysis.
Consul User Manual March 2016 17
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