Tektronix BSX Series Declassification and Security Instructions

Tektronix BERTScope BSX Series Bit Error Rate Analyzer
Declassification and Security Instructions
*P077128600*
077-1286-00
Tektronix BERTScope BSX Series Bit Error Rate Analyzer
Declassification and Security Instructions
Warning
The servicing instructions are for use by qualified personnel only. To avoid personal injury, do not perform any servicing unless you are qualified to do so. Refer to all safety summaries prior to performing service.
www.tek.com
077-1286-00
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TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc. 14150 SW Karl Braun Drive P.O. Box 500 Beaverton, OR 97077 USA
For product information, sales, service, and technical support:
In North America, call 1-800-833-9200.
Worldwide, visit www.tek.com to find contacts in your area.

Table of Contents

Important safety information .............................................................................................................. iii
General safety summary ................................................................................................................ iii
Service safety summary .................................................................................................................. v
Terms in the manual ...................................................................................................................... vi
Terms on the product ..................................................................................................................... vi
Symbols on the product ................................................................................................................. vi
Preface ............................................................................................................................................... vii
Memory devices
Volatile memory devices ................................................................................................................ 1
Nonvolatile memory devices .......................................................................................................... 3
Media and data export devices ....................................................................................................... 8
Secure user memory devices
Clear or sanitize the CMOS settings ............................................................................................... 9
Clearing hard disk drives .............................................................................................................. 10
Media and data export devices clear and sanitize procedures
Disable the RS-232 port and USB functions ................................................................................ 11
Disable the Ethernet and GPIB ports ............................................................................................ 12
Remove the hard disk drive .......................................................................................................... 12
Product disassembly procedures
Disassemble the instrument .......................................................................................................... 16
Reassemble the instrument ........................................................................................................... 17
Clear or Sanitize a non-functional instrument
External memory devices ............................................................................................................. 19
Charges ......................................................................................................................................... 19
Recover from clearing or removing the instruments memory ...................................................... 19
BERTScope BSX Series Declassification and Security Instruction i
Table of Contents
ii BERTScope BSX Series Declassification and Security Instruction

Important safety information

This manual contains information and warnings that must be followed by the user for safe operation and to keep the product in a safe condition.
To safely perform service on this product, see the Service safety summary that follows the General safety summary.

General safety summary

Use the product only as specified. Review the following safety precautions to avoid injury and prevent damage to this product or any products connected to it. Carefully read all instructions. Retain these instructions for future reference.
Comply with local and national safety codes.
For correct and safe operation of the product, it is essential that you follow generally accepted safety procedures in addition to the safety precautions specified in this manual.
The product is designed to be used by trained personnel only.
Only qualified personnel who are aware of the hazards involved should remove the cover for repair, maintenance, or adjustment.
Before use, always check the product with a known source to be sure it is operating correctly.
This product is not intended for detection of hazardous voltages.
Use personal protective equipment to prevent shock and arc blast injury where hazardous live conductors are exposed.
While using this product, you may need to access other parts of a larger system. Read the safety sections of the other component manuals for warnings and cautions related to operating the system.
When incorporating this equipment into a system, the safety of that system is the responsibility of the assembler of the system.
BERTScope BSX Series Declassification and Security Instruction iii
Important safety information
To avoid fire or personal
injury
Use proper power cord. Use only the power cord specified for this product and
certified for the country of use. Do not use the provided power cord for other products.
Ground the product. This product is grounded through the grounding conductor of the power cord. To avoid electric shock, the grounding conductor must be connected to earth ground. Before making connections to the input or output terminals of the product, ensure that the product is properly grounded. Do not disable the power cord grounding connection.
Power disconnect. The power cord disconnects the product from the power source. See instructions for the location. Do not position the equipment so that it is difficult to operate the power cord; it must remain accessible to the user at all times to allow for quick disconnection if needed.
Connect and disconnect properly.
Observe all terminal ratings. To avoid fire or shock hazard, observe all rating and
markings on the product. Consult the product manual for further ratings information before making connections to the product.
Do not apply a potential to any terminal, including the common terminal, that exceeds the maximum rating of that terminal.
The measurement terminals on this product are not rated for connection to mains or Category II, III, or IV circuits.
Do not operate without covers. Do not operate this product with covers or panels removed, or with the case open. Hazardous voltage exposure is possible.
Avoid exposed circuitry. Do not touch exposed connections and components when power is present.
Do not operate with suspected failures. If you suspect that there is damage to this product, have it inspected by qualified service personnel.
Disable the product if it is damaged. Do not use the product if it is damaged or operates incorrectly. If in doubt about safety of the product, turn it off and disconnect the power cord. Clearly mark the product to prevent its further operation.
Before use, inspect voltage probes, test leads, and accessories for mechanical damage and replace when damaged. Do not use probes or test leads if they are damaged, if there is exposed metal, or if a wear indicator shows.
Examine the exterior of the product before you use it. Look for cracks or missing pieces.
Use only specified replacement parts.
Use proper fuse. Use only the fuse type and rating specified for this product.
Wear eye protection. Wear eye protection if exposure to high-intensity rays or
laser radiation exists.
Do not operate in wet/damp conditions. Be aware that condensation may occur if a unit is moved from a cold to a warm environment.
Do not operate in an explosive atmosphere.
iv BERTScope BSX Series Declassification and Security Instruction
Important safety information
Keep product surfaces clean and dry. Remove the input signals before you clean the product.
Provide proper ventilation. Refer to the manual's installation instructions for details on installing the product so it has proper ventilation.
Slots and openings are provided for ventilation and should never be covered or otherwise obstructed. Do not push objects into any of the openings.
Provide a safe working environment. Always place the product in a location convenient for viewing the display and indicators.
Avoid improper or prolonged use of keyboards, pointers, and button pads. Improper or prolonged keyboard or pointer use may result in serious injury.
Be sure your work area meets applicable ergonomic standards. Consult with an ergonomics professional to avoid stress injuries.
Use care when lifting and carrying the product. This product is provided with handles for lifting and carrying.
Use only the Tektronix rackmount hardware specified for this product.

Service safety summary

The Service safety summary section contains additional information required to safely perform service on the product. Only qualified personnel should perform service procedures. Read this Service safety summary and the General safety summary before performing any service procedures.
To avoid electric shock. Do not touch exposed connections.
Do not service alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is present.
Disconnect power. To avoid electric shock, switch off the product power and disconnect the power cord from the mains power before removing any covers or panels, or opening the case for servicing.
Use care when servicing with power on. Dangerous voltages or currents may exist in this product. Disconnect power, remove battery (if applicable), and disconnect test leads before removing protective panels, soldering, or replacing components.
Verify safety after repair. Always recheck ground continuity and mains dielectric strength after performing a repair.
BERTScope BSX Series Declassification and Security Instruction v
Important safety information

Terms in the manual

Terms on the product

These terms may appear in this manual:
WARNING. Warning statements identify conditions or practices that could result in injury or loss of life.
CAUTION. Caution statements identify conditions or practices that could result in damage to this product or other property.
These terms may appear on the product:
DANGER indicates an injury hazard immediately accessible as you read the marking.

Symbols on the product

WARNING indicates an injury hazard not immediately accessible as you read the marking.
CAUTION indicates a hazard to property including the product.
When this symbol is marked on the product, be sure to consult the manual to find out the nature of the potential hazards and any actions which have to be taken to avoid them. (This symbol may also be used to refer the user to ratings in the manual.)
The following symbols may appear on the product:
vi BERTScope BSX Series Declassification and Security Instruction

Preface

Reference
Products
This document helps customers with data security concerns to sanitize or remove memory devices from the Tektronix BERTSCope BSX Series Bit Error Rate Analyzers.
These products have data storage (memory) devices and data output devices. These instructions tell how to clear or sanitize the memory devices and disable the data output devices. The instructions also tell how to declassify an instrument that is not functioning.
The procedures in this document are written to meet the requirements specified in:
NISPOM, DoD 5220.22–M, Chapter 8
ISFO Process Manual for Certification & Accreditation of Classified Systems under NISPOM
The following Tektronix products are covered by this document:
BSX125
BSX240
BSX320
BERTScope BSX Series Declassification and Security Instruction vii
Preface
Terms used in this document
The following terms may be used in this document:
Clear. This removes data on media/memory before reusing it in a secured area. All reusable memory is cleared to deny access to previously stored information by standard means of access.
Erase. This is equivalent to clear.
Instrument Declassification. A term that refers to procedures that must be undertaken before an instrument can be removed from a secure environment. Declassification procedures include memory sanitization and memory removal, and sometimes both.
Media storage/data export device. Any of several devices that can be used to store or export data from the instrument, such as a USB port.
Nonvolatile memory. Data is retained when the instrument is powered off.
Power off. Some instruments have a “Standby” mode, in which power is still supplied to the instrument. For the purpose of clearing data, putting the instrument in Standby mode does not qualify as powering off. For these products, you will need to remove the power source from the instrument.
Remove. This is a physical means to clear the data by removing the memory device from the instrument. Instructions are available in the product Service Manual.
Sanitize. This eradicates the data from media/memory so that the data cannot be recovered by other means or technology. This is typically used when the device will be moved (temporarily or permanently) from a secured area to a non-secured area.
Scrub. This is equivalent to sanitize.
User Accessible. User is able to directly retrieve the memory device contents.
User-modifiable. User can write to the memory device during normal instrument operation, using the instrument interface or remote control.
Volatile memory. Data is lost when the instrument is powered off.
viii BERTScope BSX Series Declassification and Security Instruction
Preface
Device terms
The following terms are used with the memory devices in this document:
User data. Describes the type of information stored in the device. Refers to waveforms or other measurement data representing signals connected to the instrument by users.
User settings. Describes the type of information stored in the device. Refers to instrument settings that can be changed by the user.
Both. Describes the type of information stored in the device. It means that both user data and user settings are stored in the device.
None. Describes the type of information stored in the device. It means that neither user data nor user settings are stored in the device.
Directly. Describes how data is modified. It means that the user can modify the data.
Indirectly. Describes how data is modified. It means that the instrument system resources modify the data and that the user cannot modify the data.
BERTScope BSX Series Declassification and Security Instruction ix
Preface
x BERTScope BSX Series Declassification and Security Instruction

Memory devices

Volatile memory devices

Device name Microprocessor memory
Type and size SDRAM 8 GB (std)
Function Microprocessor system memory
Type of user information stored
Backed-up by battery No
Method of modification Directly
Data input method Written by the processor system
Location Socket, computer board
User accessible Yes
To clear Remove power from the instrument for at least 20 seconds.
Process to sanitize Remove power from the instrument for at least 20 seconds.
User data, user settings
Device name Pattern memory
Type and size SRAM 576 Mb
Function User pattern memory
Type of user information stored
Backed-up by battery No
Method of modification Through the application
Data input method Written by the processor system
Location Generator section MIC
User accessible Yes
To clear Remove power from the instrument for at least 20 seconds.
Process to sanitize Remove power from the instrument for at least 20 seconds.
Device name Pattern memory
Type and size SRAM 576 Mb
Function User pattern memory
Type of user information stored
Backed-up by battery No
Method of modification Through the application
Data input method Written by the processor system
Location Detector section MIC
User accessible Yes
User data patterns
User data patterns
BERTScope BSX Series Declassification and Security Instruction 1
Memory devices Volatile memory devices (cont.)
To clear Remove power from the instrument for at least 20 seconds.
Process to sanitize Remove power from the instrument for at least 20 seconds.
Device name Synthesizer memory
Type and size RAM 28 Kb
Function Synthesizer control
Type of user information stored
Backed-up by battery No
Method of modification None
Data input method Written by the processor system
Location SYN-FM board
User accessible No
To clear Remove power from the instrument for at least 20 seconds.
Process to sanitize Remove power from the instrument for at least 20 seconds.
Device name Microcontroller memory
Type and size RAM 56 Kb
Function TxEQ control
Type of user information stored
Backed-up by battery No
Method of modification None
Data input method None
Location Written by the processor system
User accessible No
To clear Remove power from the instrument for at least 20 seconds.
Process to sanitize Remove power from the instrument for at least 20 seconds.
System frequency
None
2 BERTScope BSX Series Declassification and Security Instruction
Memory devices

Nonvolatile memory devices

Device name Fixed hard disk drive
Type and size Fixed hard disk drive
Function Holds operating system and application software. Holds all user storable data patterns,
measurement results, and instrument settings.
Type of user information stored
Method of modification Indirect
Data input method Manufacturing operations, user input
Location Internal
User accessible Yes
To clear Erase the hard disk drive with commercial erasure software. Remove the hard disk drive. (See
Process to sanitize Erase the hard disk drive with commercial erasure software. Remove the hard disk drive. (See
User data, user settings
Remove the hard disk drive on page 12.) When the hard disk drive is erased, the instrument is
disabled.
Remove the hard disk drive on page 12). When the hard disk drive is erased, the instrument is
disabled.
Device name EEPROM 64b
Type and size EEPROM 64Kb + Flash 256 Kb
Function Holds instrument manufacturing data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location Pattern generator (PGM) board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device name Flash 32 Mb
Type and size Flash 32 Mb
Function Holds instrument calibration data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location Main interface controller (MIC) board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
None
BERTScope BSX Series Declassification and Security Instruction 3
Memory devices Nonvolatile memory devices (cont.)
Device name EEPROM 64Kb
Type and size EEPROM 64Kb
Function Holds instrument calibration data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location Delay (DLY) board There are two of these
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device name EEPROM 64Kb
Type and size EEPROM 64Kb
Function Holds instrument manufacturing data and instrument serial number
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location Pattern detector (PDM) board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
None
Device name EEPROM 8Kb
Type and size EEPROM 8 Kb
Function Holds instrument calibration data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location Generator stress module (GSM) board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device name Flash 32 Mb
Type and size Flash 32 Mb
Function Holds instrument calibration data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
None
None
4 BERTScope BSX Series Declassification and Security Instruction
Nonvolatile memory devices (cont.) Memory devices
Location Generator stress module (GSM) board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device name Flash 32 Mb
Type and size Flash 32 Mb
Function Holds instrument manufacturing data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location Mini-MUL board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
Device name Flash 256 Kb
Type and size Flash 256 Kb
Function Holds instrument calibration data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location Mini_MUL board MCU
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device name Flash 32 Mb
Type and size Flash 32 Mb
Function Holds instrument calibration data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location Synthesizer, FM (SYN-FM) board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
None
BERTScope BSX Series Declassification and Security Instruction 5
Memory devices Nonvolatile memory devices (cont.)
Device name Flash 280Kb
Type and size Flash 280Kb
Function Holds instrument calibration data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location Synthesizer, FM (SYN-FM) board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device name FPGA 128 Mb
Type and size FPGA 128 Mb
Function Holds configuration firmware data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location TxEQ controller board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
None
Device name Flash 32 Mb
Type and size Flash 32 Mb
Function Holds instrument calibration data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location TxEQ controller board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device name Computer BIOS memory
Type and size NVRAM
Function Computer BIOS
Type of user information stored
Method of modification Through the user interface
Data input method Written by the processor system
None
None
6 BERTScope BSX Series Declassification and Security Instruction
Nonvolatile memory devices (cont.) Memory devices
Location Computer board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device name Computer CMOS settings
Type and size NVRAM
Function Computer BIOS
Type of user information stored
Method of modification Through the user interface
Data input method Written by the processor system
Location Computer board
User accessible Yes
To clear (See Clear or sanitize the CMOS settings on page 9.) Clearing would disable instrument
Process to sanitize (See Clear or sanitize the CMOS settings on page 9.) Clearing would disable instrument
User settings
functionality.
functionality.
Device name 32 Mb
Type and size 32 Mb
Function Holds instrument calibration data
Type of user information stored
Method of modification Indirect
Data input method Firmware operations
Location Synthesizer, FM power (SYN-FM PWR) board
User accessible No
To clear N.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitize N.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
BERTScope BSX Series Declassification and Security Instruction 7
Memory devices

Media and data export devices

This section describes the media and data export devices in the standard instrument and listed options.
Device type RS-232
Function Controls peripheral devices
Method of modification Directly
Data input method -
Location Rear panel (COM1)
Process to disable The RS-232 port can be disabled. (See Disable the RS-232 port and USB functions on page 11.)
Device type USB Host port (supports removable USB flash drives)
Function User storage of reference waveforms, screen images, and instrument setups. Control peripheral
devices.
Data input method User writeable
Location Front and rear of instrument
Process to disable Files can be deleted or overwritten on the BERTScope or on a PC, or USB flash drive can be
removed or destroyed. The USB ports can be disabled. (See Disable the RS-232 port and USB
functions on page 11.)
Device type LAN Ethernet connector
Function Control + data
Method of modification Directly
Data input method N.A.
Location Rear panel
Process to disable The Ethernet port can be disabled. (See Disable the Ethernet and GPIB ports on page 12.)
Device type GPIB connector
Function Control + data
Method of modification Directly
Data input method N.A.
Location Rear panel
Process to disable The GPIB port can be disabled. (See Disable the Ethernet and GPIB ports on page 12.)
8 BERTScope BSX Series Declassification and Security Instruction

Secure user memory devices

Clear or sanitize the CMOS settings

The computer carrier board contains a jumper that can erase CMOS data and reset the system BIOS information. To access this jumper, you need to disassemble the instrument.
1. Refer to the procedures to remove the chassis from the instrument enclosure. (See Disassemble the instrument on page 16.)
2. Locate the CMOS jumper J102 on the carrier board as shown in the following figure.
Figure 1: Location of J102 on the carrier board
3. Temporarily place a jumper across J102 to drain the residual voltage from the CMOS memory.
4. Remove the jumper from J102.
NOTE. If you need to remove the hard disk drive from the instrument for security purposes, do so before reassembling the instrument.
5. Refer to the procedures to reinstall the chassis in the instrument enclosure while being careful not to damage any circuit boards or cables. (See
Reassemble the instrument on page 17.)
BERTScope BSX Series Declassification and Security Instruction 9
Secure user memory devices

Clearing hard disk drives

If your organization's security protocols allow the use of software to purge or sanitize hard drives, you can use commercial software to erase free space on the hard drive before sending the instrument out for upgrades or repair. Follow the instructions that come with the software to ensure that the erasure of sensitive data from the hard drive complies with your organization's security protocols.
10 BERTScope BSX Series Declassification and Security Instruction

Media and data export devices clear and sanitize procedures

Disable the RS-232 port and USB functions

Complete the following steps to disable the RS-232 ports and USB functions:
1. Press Delete on the keyboard during Boot Up to go to the BIOS configuration menu.
2. Press the down arrow key and go to Integrated Peripherals.
3. Press Enter.
4. Press the down arrow key and go to Super IO Device.
5. Press Enter.
6. Go to Onboard Serial Port 1.
7. Press Enter.
8. Press the up arrow and set Serial Port to Disable.
9. Press Enter.
10. Press Esc to go back a menu.
NOTE. Do not disable Serial Port 2. it is used (COM2) internally (only) for the touch screen.
11. While still in the Integrated Peripherals menu, go to USB Device Setting and then press Enter.
12. Select USB IO Controller and then press Enter.
13. Select Disabled and then press Enter.
14. Select USB 2.0 Controller and then press Enter.
15. Select Disabled and then press Enter.
16. Press F10 and then select Yes to save and exit.
BERTScope BSX Series Declassification and Security Instruction 11
Media and data export devices clear and sanitize procedures

Disable the Ethernet and GPIB ports

Complete the following steps to disable the Ethernet and GPIB ports:
1. Go to the desktop and click Start on the task bar.
2. Right-click My Computer and select Properties.
3. Go to the Hardware tab and click Device Manager.
4. Double-click Network adapters to expand the list.
5. Double-click the adapter device (for example, Intel® 82583V).
a. Under the General tab, go to Device usage at the bottom of the tab page
and select Do not use this device (disable).
b. Click OK,
6. In the Device Manager, double-click National Instruments GPIB Interfaces to
expand the list.
7. Double-click PCI-GPIB.
a. Under the General tab, go to Device usage at the bottom of the tab page
and select Do not use this device (disable).
b. Click OK,
8. Close the Device Manager and then click OK in the System Properties dialog
box. Tektronix

Remove the hard disk drive

Remove the hard disk drive and return the instrument to Tektronix. A new hard disk drive will be installed and the instrument will be repaired and adjusted as necessary.
1. Refer to the procedures to remove the chassis from the instrument enclosure. (See Disassemble the instrument on page 16.)
2. Locate the hard disk drive assembly on the top rear of the instrument.
12 BERTScope BSX Series Declassification and Security Instruction
Media and data export devices clear and sanitize procedures
3. Loosen the screw securing the hard disk drive assembly using a P2 tip and then remove the assembly from the instrument.
Figure 2: Loosen the one screw to remove the hard disk drive assembly
4. Place the hard disk drive assembly on a clean, static-free working surface.
5. Refer to the following figure and remove screws securing the hard disk drive
from the hard disk drive plate using a P2 tip.
Figure 3: Remove the screws securing the hard disk drive to the hard disk drive plate
BERTScope BSX Series Declassification and Security Instruction 13
Media and data export devices clear and sanitize procedures
6. Follow your company’s internal procedures for storing or disposing the hard disk drive.
7. Reinstall the hard disk drive bracket (without the hard disk drive) in the computer card cage and tighten the one screw using a P2 tip.
8. Refer to the procedures to reinstall the chassis in the instrument while being careful not to damage any circuit boards or cables. (See Reassemble the
instrument on page 17.)
14 BERTScope BSX Series Declassification and Security Instruction

Product disassembly procedures

Follow the procedures in this section to disassemble the instrument to remove the hard disk drive and to access the single-board computer.
You will need a screwdriver or screwdriver handle with the following tips: P1, P2, and T15 to disassemble and reassemble the instrument.
WARNING. To avoid electric shock, always power off the instrument and disconnect the power cord before cleaning or servicing the instrument.
CAUTION. Many components within the chassis are susceptible to static discharge damage. Service the chassis only in a static-free environment.
Observe standard handling precautions for static-sensitive devices while servicing the chassis.
Always wear a grounded wrist strap, or equivalent, while servicing the chassis.
BERTScope BSX Series Declassification and Security Instruction 15
Product disassembly procedures

Disassemble the instrument

1. Disconnect the power cord from the instrument and set the instrument on a static-free, soft surface.
2. Refer to the following figure and remove the six screws from the rear of the chassis, one screw from each corner and two screws in the center of the rear panel.
Figure 4: Locations of screws on the rear panel
3. Slide the instrument chassis out from the enclosure and set it aside.
16 BERTScope BSX Series Declassification and Security Instruction
Product disassembly procedures

Reassemble the instrument

CAUTION. The circuit boards and cables can be damaged if you incorrectly install the cover/enclosure. Make sure that you do not damage any circuit boards or cables when you slide the chassis into the instrument enclosure.
Make sure that you have correctly installed the hard disk drive bracket before continuing the following steps:
1. Carefully slide the chassis into the cover shell making sure that none of the cables get pinched outside the shell. Verify that the EMI gasketing is seated on the front edges of the shell.
CAUTION. To avoid damaging the power cord connector, center the power connector in the hole as you tighten the screws.
2. Attach the chassis to the cover shell using the six screws that you removed earlier. Do not tighten the screws until all of them have started.
a. Install one of the center screws while moving the chassis as needed to
align the screw holes; install the second center screw.
b. Attach the four outside screws moving the chassis as needed to align the
screws.
3. Tighten all of the screws to 10.0 in.-lbs using a T15 tip.
BERTScope BSX Series Declassification and Security Instruction 17
Product disassembly procedures
18 BERTScope BSX Series Declassification and Security Instruction

Clear or Sanitize a non-functional instrument

If your instrument is not functioning, perform the following actions and return the instrument for Tektronix for repair. Describe the initial problem with the product. Tektronix will install replacement parts and then repair and return the instrument.

External memory devices

Remove any USB flash drives or external hard drives from the instrument.

Charges

Replacement of any missing hardware will be charged according to the rate at the time of replacement.

Recover from clearing or removing the instruments memory

After the hard disk drive has been sanitized, the operating system, directory structure, computer drivers, and the BERTScope software must be reinstalled. Replace the hard disk drive with a new preprogramed hard disk drive from Tektronix Customer Service.
Complete the following steps to reset the single-board computer settings to the default values:
1. Power on the instrument.
2. Press and hold the Delete key when the system powers on to enter the BIOS
settings.
3. Press the right arrow key and the down key and then select Load Optimal Defaults.
4. Press Enter.
5. Enter Y and then press Enter.
6. Press F10 and then press Enter.
7. To disable the USB and RS-232 settings, refer to the procedures earlier in
this document. (See Disable the RS-232 port and USB functions on page 11.)
8. Select Save Changes and Exit and then press Enter twice. The instrument automatically restarts.
9. To disable the Ethernet and GPIB ports, refer to the procedures earlier in this document.
BERTScope BSX Series Declassification and Security Instruction 19
Clear or Sanitize a non-functional instrument
20 BERTScope BSX Series Declassification and Security Instruction
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