Tektronix BERTScope BSX Series
Bit Error Rate Analyzer
Declassification and Security Instructions
*P077128600*
077-1286-00
Tektronix BERTScope BSX Series
Bit Error Rate Analyzer
Declassification and Security Instructions
Warning
The servicing instructions are for use by qualified personnel only. To avoid
personal injury, do not perform any servicing unless you are qualified to do
so. Refer to all safety summaries prior to performing service.
Recover from clearing or removing the instruments memory......................................................19
BERTScope BSX Series Declassification and Security Instruction i
Table of Contents
ii BERTScope BSX Series Declassification and Security Instruction
Important safety information
This manual contains information and warnings that must be followed by the user
for safe operation and to keep the product in a safe condition.
To safely perform service on this product, see the Service safety summary that
follows the General safety summary.
General safety summary
Use the product only as specified. Review the following safety precautions to
avoid injury and prevent damage to this product or any products connected to it.
Carefully read all instructions. Retain these instructions for future reference.
Comply with local and national safety codes.
For correct and safe operation of the product, it is essential that you follow
generally accepted safety procedures in addition to the safety precautions
specified in this manual.
The product is designed to be used by trained personnel only.
Only qualified personnel who are aware of the hazards involved should remove
the cover for repair, maintenance, or adjustment.
Before use, always check the product with a known source to be sure it is
operating correctly.
This product is not intended for detection of hazardous voltages.
Use personal protective equipment to prevent shock and arc blast injury where
hazardous live conductors are exposed.
While using this product, you may need to access other parts of a larger system.
Read the safety sections of the other component manuals for warnings and
cautions related to operating the system.
When incorporating this equipment into a system, the safety of that system is the
responsibility of the assembler of the system.
BERTScope BSX Series Declassification and Security Instruction iii
Important safety information
To avoid fire or personal
injury
Use proper power cord. Use only the power cord specified for this product and
certified for the country of use. Do not use the provided power cord for other
products.
Ground the product. This product is grounded through the grounding conductor of
the power cord. To avoid electric shock, the grounding conductor must be
connected to earth ground. Before making connections to the input or output
terminals of the product, ensure that the product is properly grounded. Do not
disable the power cord grounding connection.
Power disconnect. The power cord disconnects the product from the power
source. See instructions for the location. Do not position the equipment so that it
is difficult to operate the power cord; it must remain accessible to the user at all
times to allow for quick disconnection if needed.
Connect and disconnect properly.
Observe all terminal ratings. To avoid fire or shock hazard, observe all rating and
markings on the product. Consult the product manual for further ratings
information before making connections to the product.
Do not apply a potential to any terminal, including the common terminal, that
exceeds the maximum rating of that terminal.
The measurement terminals on this product are not rated for connection to mains
or Category II, III, or IV circuits.
Do not operate without covers. Do not operate this product with covers or panels
removed, or with the case open. Hazardous voltage exposure is possible.
Avoid exposed circuitry. Do not touch exposed connections and components when
power is present.
Do not operate with suspected failures. If you suspect that there is damage to this
product, have it inspected by qualified service personnel.
Disable the product if it is damaged. Do not use the product if it is damaged or
operates incorrectly. If in doubt about safety of the product, turn it off and
disconnect the power cord. Clearly mark the product to prevent its further
operation.
Before use, inspect voltage probes, test leads, and accessories for mechanical
damage and replace when damaged. Do not use probes or test leads if they are
damaged, if there is exposed metal, or if a wear indicator shows.
Examine the exterior of the product before you use it. Look for cracks or missing
pieces.
Use only specified replacement parts.
Use proper fuse. Use only the fuse type and rating specified for this product.
Wear eye protection. Wear eye protection if exposure to high-intensity rays or
laser radiation exists.
Do not operate in wet/damp conditions. Be aware that condensation may occur if a
unit is moved from a cold to a warm environment.
Do not operate in an explosive atmosphere.
iv BERTScope BSX Series Declassification and Security Instruction
Important safety information
Keep product surfaces clean and dry. Remove the input signals before you clean
the product.
Provide proper ventilation. Refer to the manual's installation instructions for
details on installing the product so it has proper ventilation.
Slots and openings are provided for ventilation and should never be covered or
otherwise obstructed. Do not push objects into any of the openings.
Provide a safe working environment. Always place the product in a location
convenient for viewing the display and indicators.
Avoid improper or prolonged use of keyboards, pointers, and button pads.
Improper or prolonged keyboard or pointer use may result in serious injury.
Be sure your work area meets applicable ergonomic standards. Consult with an
ergonomics professional to avoid stress injuries.
Use care when lifting and carrying the product. This product is provided with
handles for lifting and carrying.
Use only the Tektronix rackmount hardware specified for this product.
Service safety summary
The Service safety summary section contains additional information required to
safely perform service on the product. Only qualified personnel should perform
service procedures. Read this Service safety summary and the General safetysummary before performing any service procedures.
To avoid electric shock. Do not touch exposed connections.
Do not service alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is
present.
Disconnect power. To avoid electric shock, switch off the product power and
disconnect the power cord from the mains power before removing any covers or
panels, or opening the case for servicing.
Use care when servicing with power on. Dangerous voltages or currents may exist
in this product. Disconnect power, remove battery (if applicable), and disconnect
test leads before removing protective panels, soldering, or replacing components.
Verify safety after repair. Always recheck ground continuity and mains dielectric
strength after performing a repair.
BERTScope BSX Series Declassification and Security Instruction v
Important safety information
Terms in the manual
Terms on the product
These terms may appear in this manual:
WARNING. Warning statements identify conditions or practices that could result
in injury or loss of life.
CAUTION. Caution statements identify conditions or practices that could result in
damage to this product or other property.
These terms may appear on the product:
■
DANGER indicates an injury hazard immediately accessible as you read the
marking.
Symbols on the product
■
WARNING indicates an injury hazard not immediately accessible as you
read the marking.
■
CAUTION indicates a hazard to property including the product.
When this symbol is marked on the product, be sure to consult the
manual to find out the nature of the potential hazards and any actions
which have to be taken to avoid them. (This symbol may also be used
to refer the user to ratings in the manual.)
The following symbols may appear on the product:
vi BERTScope BSX Series Declassification and Security Instruction
Preface
Reference
Products
This document helps customers with data security concerns to sanitize or remove
memory devices from the Tektronix BERTSCope BSX Series Bit Error Rate
Analyzers.
These products have data storage (memory) devices and data output devices.
These instructions tell how to clear or sanitize the memory devices and disable
the data output devices. The instructions also tell how to declassify an instrument
that is not functioning.
The procedures in this document are written to meet the requirements specified
in:
■
NISPOM, DoD 5220.22–M, Chapter 8
■
ISFO Process Manual for Certification & Accreditation of Classified Systems
under NISPOM
The following Tektronix products are covered by this document:
■
BSX125
■
BSX240
■
BSX320
BERTScope BSX Series Declassification and Security Instruction vii
Preface
Terms used in this document
The following terms may be used in this document:
■
Clear. This removes data on media/memory before reusing it in a secured
area. All reusable memory is cleared to deny access to previously stored
information by standard means of access.
■
Erase. This is equivalent to clear.
■
Instrument Declassification. A term that refers to procedures that must be
undertaken before an instrument can be removed from a secure environment.
Declassification procedures include memory sanitization and memory
removal, and sometimes both.
■
Media storage/data export device. Any of several devices that can be used
to store or export data from the instrument, such as a USB port.
■
Nonvolatile memory. Data is retained when the instrument is powered off.
■
Power off. Some instruments have a “Standby” mode, in which power is still
supplied to the instrument. For the purpose of clearing data, putting the
instrument in Standby mode does not qualify as powering off. For these
products, you will need to remove the power source from the instrument.
■
Remove. This is a physical means to clear the data by removing the memory
device from the instrument. Instructions are available in the product Service
Manual.
■
Sanitize. This eradicates the data from media/memory so that the data cannot
be recovered by other means or technology. This is typically used when the
device will be moved (temporarily or permanently) from a secured area to a
non-secured area.
■
Scrub. This is equivalent to sanitize.
■
User Accessible. User is able to directly retrieve the memory device
contents.
■
User-modifiable. User can write to the memory device during normal
instrument operation, using the instrument interface or remote control.
■
Volatile memory. Data is lost when the instrument is powered off.
viii BERTScope BSX Series Declassification and Security Instruction
Preface
Device terms
The following terms are used with the memory devices in this document:
■
User data. Describes the type of information stored in the device. Refers to
waveforms or other measurement data representing signals connected to the
instrument by users.
■
User settings. Describes the type of information stored in the device. Refers
to instrument settings that can be changed by the user.
■
Both. Describes the type of information stored in the device. It means that
both user data and user settings are stored in the device.
■
None. Describes the type of information stored in the device. It means that
neither user data nor user settings are stored in the device.
■
Directly. Describes how data is modified. It means that the user can modify
the data.
■
Indirectly. Describes how data is modified. It means that the instrument
system resources modify the data and that the user cannot modify the data.
BERTScope BSX Series Declassification and Security Instruction ix
Preface
x BERTScope BSX Series Declassification and Security Instruction
Memory devices
Volatile memory devices
Device nameMicroprocessor memory
Type and sizeSDRAM 8 GB (std)
FunctionMicroprocessor system memory
Type of user information
stored
Backed-up by batteryNo
Method of modificationDirectly
Data input methodWritten by the processor system
LocationSocket, computer board
User accessibleYes
To clearRemove power from the instrument for at least 20 seconds.
Process to sanitizeRemove power from the instrument for at least 20 seconds.
User data, user settings
Device namePattern memory
Type and sizeSRAM 576 Mb
FunctionUser pattern memory
Type of user information
stored
Backed-up by batteryNo
Method of modificationThrough the application
Data input methodWritten by the processor system
LocationGenerator section MIC
User accessibleYes
To clearRemove power from the instrument for at least 20 seconds.
Process to sanitizeRemove power from the instrument for at least 20 seconds.
Device namePattern memory
Type and sizeSRAM 576 Mb
FunctionUser pattern memory
Type of user information
stored
Backed-up by batteryNo
Method of modificationThrough the application
Data input methodWritten by the processor system
LocationDetector section MIC
User accessibleYes
User data patterns
User data patterns
BERTScope BSX Series Declassification and Security Instruction 1
Memory devices Volatile memory devices (cont.)
To clearRemove power from the instrument for at least 20 seconds.
Process to sanitizeRemove power from the instrument for at least 20 seconds.
Device nameSynthesizer memory
Type and sizeRAM 28 Kb
FunctionSynthesizer control
Type of user information
stored
Backed-up by batteryNo
Method of modificationNone
Data input methodWritten by the processor system
LocationSYN-FM board
User accessibleNo
To clearRemove power from the instrument for at least 20 seconds.
Process to sanitizeRemove power from the instrument for at least 20 seconds.
Device nameMicrocontroller memory
Type and sizeRAM 56 Kb
FunctionTxEQ control
Type of user information
stored
Backed-up by batteryNo
Method of modificationNone
Data input methodNone
LocationWritten by the processor system
User accessibleNo
To clearRemove power from the instrument for at least 20 seconds.
Process to sanitizeRemove power from the instrument for at least 20 seconds.
System frequency
None
2 BERTScope BSX Series Declassification and Security Instruction
Memory devices
Nonvolatile memory devices
Device nameFixed hard disk drive
Type and sizeFixed hard disk drive
FunctionHolds operating system and application software. Holds all user storable data patterns,
measurement results, and instrument settings.
Type of user information
stored
Method of modificationIndirect
Data input methodManufacturing operations, user input
LocationInternal
User accessibleYes
To clearErase the hard disk drive with commercial erasure software. Remove the hard disk drive. (See
Process to sanitizeErase the hard disk drive with commercial erasure software. Remove the hard disk drive. (See
User data, user settings
Remove the hard disk drive on page 12.) When the hard disk drive is erased, the instrument is
disabled.
Remove the hard disk drive on page 12). When the hard disk drive is erased, the instrument is
disabled.
Device nameEEPROM 64b
Type and sizeEEPROM 64Kb + Flash 256 Kb
FunctionHolds instrument manufacturing data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationPattern generator (PGM) board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device nameFlash 32 Mb
Type and sizeFlash 32 Mb
FunctionHolds instrument calibration data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationMain interface controller (MIC) board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
None
BERTScope BSX Series Declassification and Security Instruction 3
Memory devices Nonvolatile memory devices (cont.)
Device nameEEPROM 64Kb
Type and sizeEEPROM 64Kb
FunctionHolds instrument calibration data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationDelay (DLY) board There are two of these
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device nameEEPROM 64Kb
Type and sizeEEPROM 64Kb
FunctionHolds instrument manufacturing data and instrument serial number
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationPattern detector (PDM) board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
None
Device nameEEPROM 8Kb
Type and sizeEEPROM 8 Kb
FunctionHolds instrument calibration data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationGenerator stress module (GSM) board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device nameFlash 32 Mb
Type and sizeFlash 32 Mb
FunctionHolds instrument calibration data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
None
None
4 BERTScope BSX Series Declassification and Security Instruction
Nonvolatile memory devices (cont.) Memory devices
LocationGenerator stress module (GSM) board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device nameFlash 32 Mb
Type and sizeFlash 32 Mb
FunctionHolds instrument manufacturing data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationMini-MUL board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
Device nameFlash 256 Kb
Type and sizeFlash 256 Kb
FunctionHolds instrument calibration data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationMini_MUL board MCU
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device nameFlash 32 Mb
Type and sizeFlash 32 Mb
FunctionHolds instrument calibration data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationSynthesizer, FM (SYN-FM) board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
None
BERTScope BSX Series Declassification and Security Instruction 5
Memory devices Nonvolatile memory devices (cont.)
Device nameFlash 280Kb
Type and sizeFlash 280Kb
FunctionHolds instrument calibration data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationSynthesizer, FM (SYN-FM) board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device nameFPGA 128 Mb
Type and sizeFPGA 128 Mb
FunctionHolds configuration firmware data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationTxEQ controller board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
None
Device nameFlash 32 Mb
Type and sizeFlash 32 Mb
FunctionHolds instrument calibration data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationTxEQ controller board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device nameComputer BIOS memory
Type and sizeNVRAM
FunctionComputer BIOS
Type of user information
stored
Method of modificationThrough the user interface
Data input methodWritten by the processor system
None
None
6 BERTScope BSX Series Declassification and Security Instruction
Nonvolatile memory devices (cont.) Memory devices
LocationComputer board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Device nameComputer CMOS settings
Type and sizeNVRAM
FunctionComputer BIOS
Type of user information
stored
Method of modificationThrough the user interface
Data input methodWritten by the processor system
LocationComputer board
User accessibleYes
To clear(See Clear or sanitize the CMOS settings on page 9.) Clearing would disable instrument
Process to sanitize(See Clear or sanitize the CMOS settings on page 9.) Clearing would disable instrument
User settings
functionality.
functionality.
Device name32 Mb
Type and size32 Mb
FunctionHolds instrument calibration data
Type of user information
stored
Method of modificationIndirect
Data input methodFirmware operations
LocationSynthesizer, FM power (SYN-FM PWR) board
User accessibleNo
To clearN.A., does not contain user data or settings. Clearing would disable instrument functionality.
Process to sanitizeN.A., does not contain user data or settings. Clearing would disable instrument functionality.
None
BERTScope BSX Series Declassification and Security Instruction 7
Memory devices
Media and data export devices
This section describes the media and data export devices in the standard
instrument and listed options.
Device typeRS-232
FunctionControls peripheral devices
Method of modificationDirectly
Data input method-
LocationRear panel (COM1)
Process to disableThe RS-232 port can be disabled. (See Disable the RS-232 port and USB functions on page 11.)
Device typeUSB Host port (supports removable USB flash drives)
FunctionUser storage of reference waveforms, screen images, and instrument setups. Control peripheral
devices.
Data input methodUser writeable
LocationFront and rear of instrument
Process to disableFiles can be deleted or overwritten on the BERTScope or on a PC, or USB flash drive can be
removed or destroyed. The USB ports can be disabled. (See Disable the RS-232 port and USB
functions on page 11.)
Device typeLAN Ethernet connector
FunctionControl + data
Method of modificationDirectly
Data input methodN.A.
LocationRear panel
Process to disableThe Ethernet port can be disabled. (See Disable the Ethernet and GPIB ports on page 12.)
Device typeGPIB connector
FunctionControl + data
Method of modificationDirectly
Data input methodN.A.
LocationRear panel
Process to disableThe GPIB port can be disabled. (See Disable the Ethernet and GPIB ports on page 12.)
8 BERTScope BSX Series Declassification and Security Instruction
Secure user memory devices
Clear or sanitize the CMOS settings
The computer carrier board contains a jumper that can erase CMOS data and
reset the system BIOS information. To access this jumper, you need to
disassemble the instrument.
1. Refer to the procedures to remove the chassis from the instrument enclosure.
(See Disassemble the instrument on page 16.)
2. Locate the CMOS jumper J102 on the carrier board as shown in the
following figure.
Figure 1: Location of J102 on the carrier board
3. Temporarily place a jumper across J102 to drain the residual voltage from the
CMOS memory.
4. Remove the jumper from J102.
NOTE. If you need to remove the hard disk drive from the instrument for
security purposes, do so before reassembling the instrument.
5. Refer to the procedures to reinstall the chassis in the instrument enclosure
while being careful not to damage any circuit boards or cables. (See
Reassemble the instrument on page 17.)
BERTScope BSX Series Declassification and Security Instruction 9
Secure user memory devices
Clearing hard disk drives
If your organization's security protocols allow the use of software to purge or
sanitize hard drives, you can use commercial software to erase free space on the
hard drive before sending the instrument out for upgrades or repair. Follow the
instructions that come with the software to ensure that the erasure of sensitive
data from the hard drive complies with your organization's security protocols.
10 BERTScope BSX Series Declassification and Security Instruction
Media and data export devices clear and sanitize
procedures
Disable the RS-232 port and USB functions
Complete the following steps to disable the RS-232 ports and USB functions:
1. Press Delete on the keyboard during Boot Up to go to the BIOS configuration
menu.
2. Press the down arrow key and go to Integrated Peripherals.
3. Press Enter.
4. Press the down arrow key and go to Super IO Device.
5. Press Enter.
6. Go to Onboard Serial Port 1.
7. Press Enter.
8. Press the up arrow and set Serial Port to Disable.
9. Press Enter.
10. Press Esc to go back a menu.
NOTE. Do not disable Serial Port 2. it is used (COM2) internally (only) for
the touch screen.
11. While still in the Integrated Peripherals menu, go to USB Device Setting and
then press Enter.
12. Select USB IO Controller and then press Enter.
13. Select Disabled and then press Enter.
14. Select USB 2.0 Controller and then press Enter.
15. Select Disabled and then press Enter.
16. Press F10 and then select Yes to save and exit.
BERTScope BSX Series Declassification and Security Instruction 11
Media and data export devices clear and sanitize procedures
Disable the Ethernet and GPIB ports
Complete the following steps to disable the Ethernet and GPIB ports:
1. Go to the desktop and click Start on the task bar.
2. Right-click My Computer and select Properties.
3. Go to the Hardware tab and click Device Manager.
4. Double-click Network adapters to expand the list.
5. Double-click the adapter device (for example, Intel® 82583V).
a. Under the General tab, go to Device usage at the bottom of the tab page
and select Do not use this device (disable).
b. Click OK,
6. In the Device Manager, double-click National Instruments GPIB Interfaces to
expand the list.
7. Double-click PCI-GPIB.
a. Under the General tab, go to Device usage at the bottom of the tab page
and select Do not use this device (disable).
b. Click OK,
8. Close the Device Manager and then click OK in the System Properties dialog
box. Tektronix
Remove the hard disk drive
Remove the hard disk drive and return the instrument to Tektronix. A new hard
disk drive will be installed and the instrument will be repaired and adjusted as
necessary.
1. Refer to the procedures to remove the chassis from the instrument enclosure.
(See Disassemble the instrument on page 16.)
2. Locate the hard disk drive assembly on the top rear of the instrument.
12 BERTScope BSX Series Declassification and Security Instruction
Media and data export devices clear and sanitize procedures
3. Loosen the screw securing the hard disk drive assembly using a P2 tip and
then remove the assembly from the instrument.
Figure 2: Loosen the one screw to remove the hard disk drive assembly
4. Place the hard disk drive assembly on a clean, static-free working surface.
5. Refer to the following figure and remove screws securing the hard disk drive
from the hard disk drive plate using a P2 tip.
Figure 3: Remove the screws securing the hard disk drive to the hard disk drive plate
BERTScope BSX Series Declassification and Security Instruction 13
Media and data export devices clear and sanitize procedures
6. Follow your company’s internal procedures for storing or disposing the hard
disk drive.
7. Reinstall the hard disk drive bracket (without the hard disk drive) in the
computer card cage and tighten the one screw using a P2 tip.
8. Refer to the procedures to reinstall the chassis in the instrument while being
careful not to damage any circuit boards or cables. (See Reassemble the
instrument on page 17.)
14 BERTScope BSX Series Declassification and Security Instruction
Product disassembly procedures
Follow the procedures in this section to disassemble the instrument to remove the
hard disk drive and to access the single-board computer.
You will need a screwdriver or screwdriver handle with the following tips: P1,
P2, and T15 to disassemble and reassemble the instrument.
WARNING. To avoid electric shock, always power off the instrument and
disconnect the power cord before cleaning or servicing the instrument.
CAUTION. Many components within the chassis are susceptible to static discharge
damage. Service the chassis only in a static-free environment.
Observe standard handling precautions for static-sensitive devices while
servicing the chassis.
Always wear a grounded wrist strap, or equivalent, while servicing the chassis.
BERTScope BSX Series Declassification and Security Instruction 15
Product disassembly procedures
Disassemble the instrument
1. Disconnect the power cord from the instrument and set the instrument on a
static-free, soft surface.
2. Refer to the following figure and remove the six screws from the rear of the
chassis, one screw from each corner and two screws in the center of the rear
panel.
Figure 4: Locations of screws on the rear panel
3. Slide the instrument chassis out from the enclosure and set it aside.
16 BERTScope BSX Series Declassification and Security Instruction
Product disassembly procedures
Reassemble the instrument
CAUTION. The circuit boards and cables can be damaged if you incorrectly
install the cover/enclosure. Make sure that you do not damage any circuit boards
or cables when you slide the chassis into the instrument enclosure.
Make sure that you have correctly installed the hard disk drive bracket before
continuing the following steps:
1. Carefully slide the chassis into the cover shell making sure that none of the
cables get pinched outside the shell. Verify that the EMI gasketing is seated
on the front edges of the shell.
CAUTION. To avoid damaging the power cord connector, center the power
connector in the hole as you tighten the screws.
2. Attach the chassis to the cover shell using the six screws that you removed
earlier. Do not tighten the screws until all of them have started.
a. Install one of the center screws while moving the chassis as needed to
align the screw holes; install the second center screw.
b. Attach the four outside screws moving the chassis as needed to align the
screws.
3. Tighten all of the screws to 10.0 in.-lbs using a T15 tip.
BERTScope BSX Series Declassification and Security Instruction 17
Product disassembly procedures
18 BERTScope BSX Series Declassification and Security Instruction
Clear or Sanitize a non-functional instrument
If your instrument is not functioning, perform the following actions and return
the instrument for Tektronix for repair. Describe the initial problem with the
product. Tektronix will install replacement parts and then repair and return the
instrument.
External memory devices
Remove any USB flash drives or external hard drives from the instrument.
Charges
Replacement of any missing hardware will be charged according to the rate at the
time of replacement.
Recover from clearing or removing the instruments memory
After the hard disk drive has been sanitized, the operating system, directory
structure, computer drivers, and the BERTScope software must be reinstalled.
Replace the hard disk drive with a new preprogramed hard disk drive from
Tektronix Customer Service.
Complete the following steps to reset the single-board computer settings to the
default values:
1. Power on the instrument.
2. Press and hold the Delete key when the system powers on to enter the BIOS
settings.
3. Press the right arrow key and the down key and then select Load Optimal
Defaults.
4. Press Enter.
5. Enter Y and then press Enter.
6. Press F10 and then press Enter.
7. To disable the USB and RS-232 settings, refer to the procedures earlier in
this document. (See Disable the RS-232 port and USB functions on page 11.)
8. Select Save Changes and Exit and then press Enter twice. The instrument
automatically restarts.
9. To disable the Ethernet and GPIB ports, refer to the procedures earlier in this
document.
BERTScope BSX Series Declassification and Security Instruction 19
Clear or Sanitize a non-functional instrument
20 BERTScope BSX Series Declassification and Security Instruction
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