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Contacting Tektronix
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How to Clear or Sanitize a Non-Functional Instrument . . . . . . . . . . . . . . . . . . . . . . . . . 6
How to Recover from Clearing or Sanitizing the Instrument’s Memory. . . . . . . . . . . . . 6
AWG5000 Series Declassification and Securityi
Table of Contents
iiAWG5000 Series Declassification and Security
Preface
This document helps customers with data security concerns to sanitize or remove
memory devices from the AWG5000 Series Arbitrary Waveform Generators.
These products have data storage (memory) devices and data output devices (USB
ports). These instructions tell how to clear or sanitize the memory devices and
disable the data output devices, (if possible). The instructions also tell how to
declassify an instrument that is not functioning.
Products
Related Documents
The following Tektronix products are covered by this document:
AWG5012 and all options
AWG5014 and all options
AWG5002 and all options
AWG5004 and all options
AWG5000 Series Arbitrary Waveform Generators Service Manual, Tektronix
part number 071-2083-XX, available on the Tektronix Web site at
www.tektronix.com/manuals
AWG5000 Series Arbitrary Waveform Generators Hard Disk Drive Assembly
Installation Instructions, Tektronix part number 075-0927-XX, available on
the Tektronix Web site at www.tektronix.com/manuals
AWG5000 Series Declassification and Securityiii
Preface
Terms
The following terms may be used in this document:
Clear. This removes data on media/memory before reusing it in a secured area. All
reusable memory is cleared to deny access to previously stored information by
standard means of access.
Erase. This is equivalent to clear.
Media storage/data export device. Any of several devices that can be used to
store or export data from the instrument, such as a USB port.
Nonvolatile memory. Data is retained when the instrument is powered off.
Power off. Some instruments have a “Standby” mode, in which power is still
supplied to the instrument. For the purpose of clearing data, putting the instrument
in Standby mode does not qualify as powering off. For these products, you will
need to either press a rear-panel OFF switch or remove the power source from the
instrument.
Remove. A physical means to clear the data by removing the memory device from
the instrument. Instructions are available in the product service manual.
Sanitize. This eradicates the data from media/memory so that the data cannot be
recovered by other means or technology. This is typically used when the device
will be moved (temporarily or permanently) from a secured area to a non-secured
area.
Scrub. This is equivalent to sanitize.
User-modifiable. The memory device can be written to by the user during normal
instrument operation, using the instrument’s user interface or remote control.
Volatile memory. Data is lost when the instrument is powered off.
ivAWG5000 Series Declassification and Security
Clear and Sanitize Procedures
Memory Devices
The following tables list the volatile and nonvolatile memory devices.
Table 1: Volatile memory devices
Type and
minimum sizeFunction
DDR2 SRAM
64 M x 64 bits
Pipelined SRAM
2 M x 36 bits
Microprocessor
system memory
Waveform memor y
for holding
waveforms to
generate
Table 2: Nonvolatile memory devices
Type and
minimum sizeFunction
Removable hard
drive
EEPROM
64 K
Flash,
128 K x 8 bits
EEPROM
4 K
EEPROM
4 K
EEPROM
64 K
1. During normal instrument operation.
Holds user-storable
data such as
waveforms and
instrument settings.
Contains model
configurations and
calibration data.
Contains Video
BIOS for the LCD
display.
Contains MAC
address for TekLink.
Contains PCI Bus
configurations.
Contains count for
actuation of relays.
User
modifiableData input methodLocationProcess to clear
YesWritten by processor
system
YesWritten by processor
system
User
modifiable
YesFirmware operations Removable hard
NoNot accessibleMIO boardNot applicable
NoNot accessibleMIO boardNot applicable
NoNot accessibleMIO boardNot applicable
NoNot accessibleMIO boardNot applicable
NoNot writableOUT1G boardNot applicable
1
Data input methodLocationProcess to sanitize
Micro-ATX boardRemove the power source
from the instrument for at
least 20 seconds.
AWG1G boardRemove the power source
from the instrument for at
least 20 seconds.
Remove the hard drive and
drive slot on rear
panel
store it in a secure area or
destroy it. When it is
removed, no user data
remains in the instrument.
(See page 4, Removable
Hard Drive.)
(See page 3, To D i s abl e
TekLink Using the Windows
Device Manager.)
AWG5000 Series Declassification and Security1
Clear and Sanitize Procedures
Disabling USB and CD-RW
Capability
The following instructions give a method to disable the built-in USB and CD-RW
capability. Using the BIOS disables the devices for DOS programs, while the
Windows Device Manager disables the devices for Windows programs. These
procedures disable both USB and the CD-RW to prevent their use.
NOTE. If you disable the USB, CD-RW, and LAN in the following procedures, you
cannot write new firmware to the hard drive. To do so, you will need to enable one
of these items.
To Disable USB and CD-RW for Windows Using the Windows Device Manager.
1. Connect a PS2 mouse and a PS2 keyboard to the instrument before powering
on (because USB will be disabled).
2. Log on to the instrument as an administrator.
3. From the Windows Start menu, select Control Panel, and then select System.
4. Select the Hardware tab.
5. Click Device Manager.
6. Expand the Universal Serial Bus controllers entry by clicking the + next to it.
7. Double-click the first USB Root Hub entry.
8. Select the Power tab.
9. If the Device Description is anything other than Generic USB Hub (4 ports),
click the General tab, and select Do not use this device (disable) in the Device
Usage drop-down list.
NOTE. It is critical to leave the USB Root Hub operating, otherwise, the front panel
will not function. If the front panel does not function, the AWG application will not
run.
10. Click OK.
11. Repeat steps 7 through 9 for each USB Root Hub shown in the Device Manager
window.
12. Expand DVD/CD-ROM drives in the Device Manager window.
13. Right-click TEAC DW-224E-C, and select Disable.
14. Reboot the instrument to make the changes effective.
15. We suggest that you password-protect the Windows Administrator account
and set up Guest accounts for end users so that these changes cannot be easily
reversed.
2AWG5000 Series Declassification and Security
Clear and Sanitize Procedures
To Disable LAN Ethernet
Connectivity Using the
BIOS
To Disable TekLink Using
the Windows Device
Manager
1. Press F2 during instrument Boot Up to go to the BIOS configuration menu.
2. Go to Advanced > Peripheral Configuration.
3. Set Onboard LAN to Disabled.
4. Press Esc one time to return to the main BIOS configuration menu.
5. Press F10, and select OK to save changes and exit. The LAN system will be
disabled and no longer allow data traffic in or out.
1. Connect a PS2 mouse and a PS2 keyboard to the instrument before powering
on (because USB will be disabled).
2. Log on to the instrument as an administrator.
3. From the Windows Start menu, select Control Panel, and then select System.
4. Select the Hardware tab.
5. Click Device Manager.
6. Expand the device category Network Adapters.
7. Double click on the Intel(R) PRO/100 M Network Connection. This will be the
Network Adapter located on the interface board in PCI slot 2.
8. Click the General tab, and select Do not use this device (disable) in the Device
Usage drop-down list.
To Disable GPIB Using the
Windows Device Manager
1. Connect a PS2 mouse and a PS2 keyboard to the instrument before powering
on (because USB will be disabled).
2. Log on to the instrument as an administrator.
3. From the Windows Start menu, select Control Panel, and then select System.
4. Select the Hardware tab.
5. Click Device Manager.
6. Expand the device category National Instruments GPIB Interfaces.
7. Right click on PCI-GPIB.
8. Select Disable from the list.
AWG5000 Series Declassification and Security3
Clear and Sanitize Procedures
Removable Hard Drive
To Remove the Hard Drive. To remove the hard disk drive assembly, see the
instrument user online help (AWG Reference > Removable Hard Disk). You can
also refer to the AWG5000 Series HDD Installation Instructions, Tektronix part
number 075-0927-XX.
All user-storable data is stored on the rear-panel removable hard drive. There are
DOD-approved scrubbing software packages available for the hard drive.
Tektronix has no recommendations regarding the available packages.
After the hard drive has been scrubbed, the operating system and instrument
software can be reinstalled using the Operating System Restore DVD and Product
Software CD that ship with the instrument.
Scrubbing the hard drive will not affect calibration of the instrument, since the
factory calibration constants are stored on the MIO board, entirely separate from
any waveform data or setup files. You can completely erase or remove any secure
data without affecting the calibration of the instrument. You can also calibrate the
instrument in a nonsecure site, and then use the instrument in a secure area without
recalibration.
4AWG5000 Series Declassification and Security
Media Storage and Data Export Devices
The following table lists the media storage and data export devices in the
instrument. Detailed procedures to disable these devices, if any, are shown in the
following table.
Table 3: Media storage / Data export devices
Clear and Sanitize Procedures
User
TypeFunction
USB host portSupports removable
USB flash drive. User
storage of instrument
setups and exported
waveform data.
CD-RW,
DVD- RO M dr ive
LAN EthernetTransfer dataYesUser inputRear panelEthernet port can be disabled.
GPIBRemote control of
Store and transport
data
instrumentation
systems
modifiable
YesUser inputUSB host port on
YesUser inputFront panelRemove all CDs and DVDs. Rewrit-
YesUser inputRear panelThe GPIB can be disabled.
Data input
methodLocationProcess to disable
Files can be deleted or overwritten
front and rear of the
instrument
on the arbitrary waveform generator
or a PC; USB flash drive can be
removed and destroyed.
The USB ports can be disabled.
(See page 2, Disabling USB and
CD-RW Capability.)
able CDs can be formatted, stored
in a secure area, or destroyed.
Non-rewritable CDs or DVDs can
either be stored or destroyed.
Drive can be disabled.
(See page 2, Disabling USB and
CD-RW Capability.)
(See page 3, To D i s abl e LA N
Ethernet Connectivity Using the
BIOS.)
(See page 3, To Disable GPIB Using
the Windows Device Manager.)
Built-In Security Features
To secure the instrument setups or waveform data, you must remove the hard disk
drive and store it in a safe place as described in Table 2. Additional removable hard
drives (Tektronix part number 065-0768-00) can be purchased from Tektronix.
If the hard drive has been removed and a new hard drive is installed, you need to
install the operating system and instrument application software. You can use the
Operating System Restore DVD and Product Software CD that were shipped with
the instrument.
AWG5000 Series Declassification and Security5
Troubleshooting
How to Clear or Sanitize a Non-Functional Instrument
If your instrument is not functioning, proceed as follows. Refer to your
organization’s policies regarding storage or disposal of any removed items.
Hard Disk Drive
CD-RW/DVD ROM Drive
USB Flash Drive
Charges
Remove the hard disk drive before returning the instrument to Tektronix for repair.
Remove all CDs and DVDs.
Remove any attached USB flash drive from the instrument before returning the
instrument for repair.
Replacement of any missing hardware will be charged according to the rate at the
time of replacement.
How to Recover from Clearing or Sanitizing the Instrument’s Memory
If the hard drive has been removed and a new hard drive is installed, you need to
install the operating system and instrument application software. You can use the
Operating System Restore DVD and Product Software CD that were shipped with
the instrument.
6AWG5000 Series Declassification and Security
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