Tektronix 850 User Manual

P H A S E R® 8 5 0 COLOR PRINTER

PhaserShare® Networking Setup Guide

www.tek.com/Color_Printers/

Phaser

850 Color Printer

PhaserShare

Networking Setup Guide

V1 November 1999

Copyright Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

Tektronix Other

Tektronix, Inc.

, Phaser

are registered trademarks of Tektronix, Inc. Finepoint™, PhaserLink™, PhaserPrint™, and the

, PhaserShare

, the TekColor logo, ColorStix

, ColorCoat

, and Made For Each

TekColor name are trademarks of Tektronix, Inc.

Adobe

and PostScript

are trademarks of Adobe Systems Incorporated which may be registered in

certain jurisdictions.

Apple

, AppleTalk

, EtherTalk

, TokenTalk

, and Macintosh

are registered trademarks of Apple

Computer, Inc.

The Tektronix Phaser 850 Color Printer is certiﬁed as a NetWare print server device, on both 3.12 and 4.1 x NetWare systems. Bindery mode is also certiﬁed to comply on both

3.12 and 4.1 x NetWare systems. NetWare NDS is certiﬁed on 4.1 x NetWare systems.

Novell® and NetWare® are registered trademarks of Novell, Inc.

UNIX

is a registered trademark in the United States and other countries, licensed

exclusively through X/Open Company, Ltd.

Times™, Helvetica™ and Palatino™ are trademarks of Linotype-Hell AG and/or its subsidiaries.

Other marks are trademarks or registered trademarks of the companies with which they are associated.

PANTONE

Colors generated by Phaser Color Printers are four- and/or three-color process simulations and may not match PANTONE-identiﬁed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.

PANTONE Color simulations are only obtainable on these products when driven by qualiﬁed Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualiﬁed licensees.

Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materials.

Network Printing with Tektronix Color Printers 1

Before you begin network configuration 1 The printer’s Configuration Page 2 The printer’s networking software 2

Connecting Your Printer to a Network 3

Direct Ethernet Connection to Macintosh or PC 3 The printer’s Ethernet interface 4 Token Ring connection 4

Using the Tektronix Installer 5

Tektronix Installer for Windows 5 Tektronix Installer for Macintosh 6

Novell NetWare 7

Configuration software for NetWare Networks 7 Printing the Configuration Page 7 Installing the PhaserShare Administrator 7 Setting up the printer on a NetWare network 8 Troubleshooting Windows configurations 10 Setting IPX frame types from the Phaser 850 front panel 13

TCP/IP Configuration Overview 14

Setting the printer’s IP address 14 Host (computer) configuration 14 Printing the Configuration Page 14

Windows 95 and Windows 98: PhaserPort Software 15

TCP/IP configuration for a PC 15 Setting up the printer for TCP/IP printing 15

Windows NT 18

Installation on servers or on workstations for peer-to-peer printing 18 Installation on workstations for client-server printing 19

TCP/IP for Macintosh 20

Setting up the Macintosh Ethernet port for TCP/IP 20 Creating an LPR Printer with LaserWriter 8.5.1 20 Creating an AppSocket Printer with LaserWriter 8.6 20

Networking Setup Guide iii

Contents

Setting the Printer’s IP Address 22

Automatic IP addressing 22 Other methods for setting the printer’s IP address 22 Information needed for IP addressing 23 Setting the IP address from the Phaser 850 front panel 23 Setting the IP address: DHCP 24 Supported DHCP fields 26 Setting the IP address: PhaserLink Printer Management Software 26 DNS (Domain Name Service) 27

EtherTalk and TokenTalk Configuration 28

Setting up the Macintosh Ethernet port for EtherTalk 28 Setting up the printer for EtherTalk or TokenTalk 28 Finding the printer’s name in the Chooser 28 Changing the printer’s name (optional) 29 Changing the printer’s EtherTalk/TokenTalk zone (optional) 30 Troubleshooting 31

IPP (Internet Printing Protocol) 32

Run the Tektronix Installer 32 Obtain the printer’s URL (Network Path) 32 Create an IPP printer 32

PhaserLink Printer Management Software 33

Accessing the printer from a browser 33

Printer Management 34

Job accounting 34 Intelligent Ready 35 PhaserLink Status Notification 36 Usage Profile reports 37 Usage Analysis 40

Disabling and Enabling Protocols 41

Determining which protocols are enabled 41 Disabling and enabling protocols: Phaser 850 front panel 42 Disabling protocols: PhaserShare Administrator 42 Disabling protocols: PhaserLink Printer Management Software 43

Getting Help 44

Help from the World Wide Web 44 Help by phone 44

Index 45

iv Phaser 850 Color Printer

Network Printing with Tektronix Color Printers

This guide provides information to help you quickly install your printer in the following environments:

Windows 95 and Windows 98

■

Windows NT

■

Novell NetWare

■

EtherTalk or TokenTalk

■

For information on installing the printer in UNIX environments, see the PhaserShare

Networking Manual.

The PostScript utility files on the printer’s CD-ROM can be sent to the printer for network configuration in DOS environments. The printer’s CD-ROM also contains a DOS application, NWSET, for printer configuration on NetWare networks.

For information on how to use the DOS configuration files, see the README files on the printer’s CD-ROM. PC users: the README file for PostScript utility files is in the UTILS directory; the README file for NWSET is in the NETWARE directory. Macintosh users: the ReadMe file for PostScript utility files is in the Network Utilities folder.

For information on installing into OS/2 environments, see the PhaserShare Networking

Manual.

Before you begin network configuration

■

Set up your printer and connect it to the network. See your printer’s user documentation for information about setting up the printer. For information about connecting the printer to the network, see Connecting Your Printer to a Network on page 3.

For NetWare environments. To speed the setup process and avoid conflicts,

■

familiarize yourself with the components of your network. You should know which version(s) of NetWare are installed, which versions of client software are used, and the network topology (frame types, routers, hubs, and cabling).

Networking Setup Guide 1

Network Printing with Tektronix Color Printers

The printer’s Configuration Page

The information supplied on the Configuration Page is helpful when you are installing and configuring the printer on a network. There are two ways to print the Configuration Page:

Use the printer’s front panel. Use this method if your printer is not yet configured on

■

the network. Refer to Printing a Configuration Page from the Phaser 850 front panel on page 2.

Use PhaserLink Printer Management Software. With a TCP/IP connection and a

■

World Wide Web browser, you can use PhaserLink Printer Management Software; see

Printing a Configuration Page: PhaserLink Printer Management Software on page 2.

Printing a Configuration Page from the Phaser 850 front panel

When the front panel displays READY TO PRINT, press the up-arrow button until

Menu is highlighted. Press Select.

Press the down-arrow button until Printer Configuration is highlighted. Press Select. Press the down-arrow button until Print Configuration Page is highlighted. Press

Select.

To return the printer to normal operation, press the down-arrow button until Exit is highlighted. Press Select.

Printing a Configuration Page: PhaserLink Printer Management Software

Connect to the printer via PhaserLink (see Accessing the printer from a browser on page 33).

On the left side of any PhaserLink page, click Settings. In the REPORTS group, click Print Configuration Page.

The printer’s networking software

The printer’s software CD-ROM contains software for installing your printer on a network. The CD-ROM also contains online documentation, printer drivers, and other printer software. A single integrated installer is used to install printer drivers and other software. For information on running the installer, see Using the Tektronix Installer on page 5.

Phaser 850 Color Printer

Connecting Your Printer to a Network

Direct Ethernet Connection to Macintosh or PC

Requirements

Two RJ-45, twisted-pair, 10Base-T cables

■

An Ethernet-port hub

■

Procedure

Turn off your computer and the printer. Connect one end of an Ethernet cable to the Ethernet port on your computer. Connect

the other end to the hub.

Connect the other cable to the hub and the Ethernet port on the printer.

Note

The printer is not a SCSI device. Do not connect the printer to your computer through the SCSI ports.

Turn on your computer and printer.

3094-73

After the computer and printer are connected, refer to the configuration instructions for your network type.

Networking Setup Guide 3

Connecting Your Printer to a Network

The printer’s Ethernet interface

Conforms to IEEE 802.3 and Ethernet II standards.

■

Twisted pair (10BaseT or 100BaseTx) connection.

■

Thick coax (10Base5) and thin coax (10Base2) connections require adapters; contact

■

your dealer to obtain adapters, cables, and terminators.

Caution

To avoid damaging the Ethernet interface, turn off the printer before making any Ethernet connections.

Ethernet connections and indicators

RCV indicator (green); blinks while the interface is receiving. XMT indicator (yellow); blinks while the interface is transmitting.

3. Twisted pair (10BaseT) connector.

RCV XMT

Ethernet

0180-01A

Ethernet cables

100BaseTx requires Category 5 (100-Ohm UTP) cabling.

To fully comply with EMI (electro-magnetic interference) specifications, the use of shielded or screened cables may be required. “Shielded” describes IBM-defined cables used with the DB-9 connector. “Screened” describes cables that are electrically similar to Category 4 UTP (Unshielded Twisted Pair), but with an added shield or screen.

Do not use “silver satin” telephone extension cables for 10BaseT networks, either as drop cords or as patch cables in the wiring closet. (Silver satin cables are flat, usually silver or gray, with 28-gauge stranded or tinsel conductors.) Do not use shielded twisted pair cable intended for IBM Token Ring networks or voice-grade (level 1 or 2) unshielded twisted pair cables. These cables do not meet the requirements for 10BaseT and will lead to

unreliable operation.

Token Ring connection

The printer can be connected to a Token Ring network using an optional Tektronix PhaserShare Token Ring Card. For information on installing the printer on Token Ring networks, see the PhaserShare Networking Manual.

Phaser 850 Color Printer

Using the Tektronix Installer

Tektronix Installer for Windows

The Tektronix installer for Windows is on your printer’s software CD-ROM. A single integrated installer is used to install printer drivers and other software.

The Tektronix installer automatically performs printer installation tasks and creates a printer. In most cases, you are required only to make a few installation choices, clicking Next to move from screen to screen.

Each installer screen provides text that describes the choices for that screen. If you are unsure about which choice to make, click the name of the item to highlight it, then read the explanation in the Description field. To make your choices, check the boxes for the desired items and click Next to continue.

Running the installer from the printer’s CD-ROM

1. Insert the printer’s software CD-ROM into the CD-ROM drive.

■ If the Windows autorun feature is enabled, the CD-ROM launches automatically.

■ If the Windows autorun feature is disabled, double-click My Computer, then

double click the CD icon to launch the CD-ROM.

2. Click Install Printer Driver.

3. Follow the on-screen instructions to complete the installation.

Running the installer from the printer’s hard disk

You can run the installer from the printer’s optional hard disk, if one is installed. This method requires that you already have a TCP/IP connection to the printer.

1. Connect to your printer via PhaserLink (see Accessing the printer from a browser on

page 33).

2. Scroll to the bottom of the PhaserLink Status page. In the LINKS group, click Install

Drivers.

Networking Setup Guide 5

Using the Tektronix Installer

Tektronix Installer for Macintosh

Running the installer from the printer’s CD-ROM

1. Insert the printer’s software CD-ROM into the CD-ROM drive.

2. Click Start Me First.

3. Follow the on-screen instructions to complete the installation.

Running the installer from the printer’s hard disk

You can run the installer from the printer’s optional hard disk, if one is installed. However, this method requires that you already have a TCP/IP connection to the printer.

1. Connect to the printer via PhaserLink (see Accessing the printer from a browser on

page 33).

2. Scroll to the bottom of the PhaserLink Status page. In the LINKS, group, click Install

Drivers.

6 Phaser 850 Color Printer

Novell NetWare

Configuration software for NetWare Networks

For Windows environments, the following software is available:

■ PhaserShare Administrator (Tektronix). Use this application to configure the printer

and the network when using NetWare 3.x and 4.x.

■ NWAdmin (Novell). Use this utility to manage existing queues on networks running

NetWare 4.x in NDS mode.

For DOS environments, see the PhaserShare Networking Manual.

Printing the Configuration Page

Your printer’s Configuration Page reports information that you need for NetWare configuration. For information on printing a Configuration Page, see The printer’s Configuration Page on page 2.

On the printer’s Configuration Page, all zeros in one or more of the IPX Networks fields indicates that the printer does not recognize the network connection; this probably indicates a faulty cable connection, an incorrect frame type, or Reply to Get Nearest Server has not been set to on. It must be set to on for at least one file server or router on the same segment as the printer.

Installing the PhaserShare Administrator

The PhaserShare Administrator is on the printer’s CD-ROM. A single integrated installer is used to install printer drivers, the PhaserShare Administrator, and other software.

1. Run the installer as described in Tektronix Installer for Windows on page 5.

2. When prompted, make the following selections:

■ Select Custom Install.

■ When prompted to select the components and sub-components you want to

install, check Net Admin. Support under Components, then check PhaserShare (NetWare) under Sub-components.

■ To install the drivers and PPD files for your printer (recommended for first-time

installations), check Drivers under Components, then check Printer Driver under Sub-components.

Networking Setup Guide 7

Novell NetWare

Setting up the printer on a NetWare network

Note

If a password is used in Bindery mode, it must be set on the printer with the PhaserShare Administrator (or PhaserLink Printer Management Software) and on the file server with PCONSOLE. If a password is used in NDS mode, it must be set on the printer with the PhaserShare Administrator (or PhaserLink Printer Management Software) and on the file server with the NWAdmin utility or PCONSOLE.

Log on to the file server

Note

Many of the operations performed using the PhaserShare Administrator require SUPERVISOR privileges (for example, creating queues).

NetWare 3.x. Log on to the default NetWare file server as SUPERVISOR or SUPERVISOR equivalent. Use the PhaserShare Administrator to set up notify lists on NetWare 3.x servers.

NetWare 4.x, Bindery mode. Log on to the default NetWare file server as SUPERVISOR, SUPERVISOR equivalent, or ADMIN /B.

NetWare 4.x, NDS (NetWare Directory Services) mode. Log on to the default NetWare file server as ADMIN or ADMIN equivalent. On NetWare 4.1, use the NWAdmin utility to set up the notify list for a printer.

Note

While not required, it is recommended that you log in only to the file servers to be configured with this printer.

Start the PhaserShare Administrator

Double-click the PhaserShare Administrator icon or select it from the Start menu. Refer to your Windows documentation for complete information on how to start applications.

8 Phaser 850 Color Printer

Novell NetWare

Select a print server

In the Main window Printer List, click the print server name/printer name.

Note

If the printer is not in the list of available printers, there could be a network hardware problem, an incorrect frame type, or incorrect search options settings. See Troubleshooting Windows configurations on page 10.

Launch the Quick Configuration Wizard

Click Quick Configuration to launch the Quick Configuration Wizard.

Configure the printer and set up queues

1. If desired, change the Print Server Name or Printer Name.

2. Select connection mode(s) by checking the box(es) for Bindery Services, NDS

Services, or both.

3. Click Next; the dialogs that follow allow you to configure Bindery connections, NDS

connections, or both.

Bindery connections

1. Select either the configuration file server or the preferred file server from the

drop-down list; click Next.

2. If the file server you want is not on the list, proceed with these steps:

a. Click File Servers. b. In the File Servers Browse dialog box, select the server you want. Click OK. c. In the File Server Selection dialog box, select either the configuration file server

or the preferred file server. Click Next.

3. Create and select a new queue, or select an existing queue. Click Finish.

NDS connections

1. Specify the current Directory Services Tree (the tree where the print server will

reside).

2. Specify the current Directory Services Context (the location in the directory services

tree where the print server will reside).

3. Create and select a new queue, or select an existing queue. Click Finish.

Networking Setup Guide 9

Novell NetWare

Verify information and finish

After you have entered the configuration information, the Quick Configuration Wizard displays the Configured Printer Information dialog box, which reports the information you have entered.

1. Verify that the information is correct.

■ If the information is correct, click Apply Changes.

■ If the information is not correct, click Back to return to previous dialog boxes

and correct the information. Click Next to return to the Configured Printer Information dialog box. Click Apply Changes.

■ To exit the wizard and return to the Main window without making any changes,

click Cancel.

2. After you click Apply Changes, the printer resets; the changes take effect when the

reset is complete.

3. After the reset, you are prompted to print a test page. It is recommended that you

print a test page to verify a successful installation.

Troubleshooting Windows configurations

Printer does not appear in the Main window printer list

1. Make sure that the printer is turned on and properly connected to the network. Try a

different network drop or port.

2. Make sure that NetWare is enabled on the printer. This is reported on the printer’s

Configuration Page in the NetWare field. For information on enabling protocols, see Disabling and Enabling Protocols on page 41. If you are using bindery emulation, make sure that NDS is disabled. From the PhaserShare Administrator Print Server tab, uncheck the Directory Services checkbox.

3. If your network uses a router, configure the router to not suppress NetWare SAP

(Service Advertising Protocol) packets or packets of the frame type the printer is using.

Testing from the PhaserShare Administrator

The following steps provide a simple test of the Administrator:

1. Click Search Options.

2. In the Search Options dialog box, click the following radio buttons:

■ Sort by: Print Server Name

■ Select by: All Tektronix Printers

3. Click OK.

10 Phaser 850 Color Printer

Novell NetWare

In the printer list, if the Printer Name is listed as <Information Not Available>, the Administrator is unable to communicate with the printer using SNMP over IPX; this indicates that either the printer selected is an unsupported printer or the network configuration is incorrect. If the printer is not listed, check the printer’s Configuration Page for network errors.

Note

The PhaserShare Administrator displays an SNMP error when the client computer running the PhaserShare Administrator is not attached to a file server with the same frame type as the printer is using. The same error is displayed if a version of the PhaserShare Administrator below 3.6 is used to configure a newer Tektronix printer. The Printer Not Responding dialog box is displayed with the message: This printer is not responding to SNMP queries. Please check the printer and try again. Click OK and correct the problem.

Testing the file server-to-printer connection

1. First use the CAPTURE command to redirect an LPT port output to a network queue.

For example:

CAPTURE NB NFF NT Q=PHASER L=1

where:

NB specifies NO BANNER NFF specifies NO FORM FEED NT specifies NO TABS Q=PHASER specifies PHASER as the queue name L=1 specifies port LPT1

2. Use any text editor to create a two-line ASCII file with the following contents:

%! showpage

3. Use the COPY command to send the file to the printer. For example, if the file is

called SHOWPAGE, and the printer is assigned to LPT1, type:

COPY SHOWPAGE LPT1:

If the file server-to-printer connection is functional, the printer ejects a blank page.

Cannot submit job to a queue

Use NWAdmin verify that the user is a queue user.

1. Log in as ADMIN and launch NWAdmin. Browse the directory services tree to the

location of the print queue object for this printer. Double-click the print queue object to view its properties.

2. The identification view is displayed by default. If it is not displayed, select it. Make

sure that all of the Operator Flags at the bottom left corner of the window are checked.

3. Click Users; this view displays a list of queue users and queue user groups. Verify

that the list of users, groups, and group memberships are correct. For more details, consult the NetWare Administrator documentation.

Networking Setup Guide 11

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