Tektronix 82A00, DSA8300, 80E00, 80C00, 80A00 Declassification And Security Instructions

...
DSA8300 Digital Serial Analyzer and 80A00, 80C00, 80E00, 82A00 Sampling Modules 80N01, 80X00 Electrical Sampling Module Extender Cables Declassication and Security
ZZZ
Instructions
xx
www.tektronix.com
077-0576-02
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Contacting Tektronix
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Table of Contents
Preface........... .................................. ................................ .................................. ............................................... iii
Clear and sanitize procedures . . . . . . . .. .. ....... . . . . . . . . . .. ....... . . . . . . . . . .. ....... . . . . . . . . . .. ....... . . . . . . . . . .. ........ . . . . . . . . .. ................................ 1
Memory devices ........................... .................................. ................................ .................................................. 1
Media and data export devices ............................................................................................................................... 8
Troubleshooting......................................... .................................. ................................ ......................................... 13
How to clear or sanitize a nonfunctional instrument. . . .. ....... . . . . . . . . . ....... . . . . . . . . . ....... . . . . . . . . . ....... . . . . . . . . . ....... . . . . . . . .... ............... 13
How to clear or sanitize a working 80C00 series module . . . . . . ....... . . . . . . . . . . ....... . . . . . . . . . ....... . . . . . . . . . ....... . . . . . . . . . ....... . . . . .............. 14
How to clear or sanitize a nonfunctional module . . . . .. . . ...... . . . . . . . . . . ....... . . . . . . . . . ....... . . . . . . . . . ....... . . . . . . . . . ....... . . . . . . . . .................. 17
How to clear or sanitize unlisted modules .. . . . . . . . . .. .. ....... . . . . . . . . . .. . . ....... . . . . . . . . . .. . . ....... . . . . . . . . . .. . . ....... . . . . . . . . . .. ..................... 18
Hardware replacement charges.............................................................................................................................. 18
Change log ......................................................................................................................................................... 19
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions i
Table of Contents
ii DSA8300 Instrument, Sampling Modules Declassication and Security Instructions
Preface
This document helps customers with data security concerns to sanitize or remove memory devices from the DSA8300 Digital Serial Analyzer and its related sampling modules and module accessories.
The DSA8300 has data storage (memory) devices and data output devices (USB ports). Some of the modules have memory devices. These instructions tell how to clear or sanitize the memory devices and disable the data output devices. The instructions also tell how to declassify an instrument that is not functioning.
Reference
The procedures in this document are written to meet the requirements specied in:
NISPOM, DoD 5220.22–M, Chapter 8
ISFO Process Manual for Certication & Accreditation of Classified Systems under NISPOM
Products
The following Tektronix products are covered by this document:
DSA8300 Digital Serial Analyzer
80A00 series Accessory plug-in modules
80C00 series Optical plug-in sampling modules
80E00 series Electrical plug-in sampling modules
80N01 series electrical sampler extender
80X00 series electrical sampler extenders
82A00 series Phase Reference s ampling modules
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions iii
Preface
Ter ms
The following terms may be used in this document:
Clear.
This removes data on media/memory before reusing it in a secured area. All reusable memory is cleared to
deny access to previously stored information by standard means of access.
Erase.
This is equivalent to clear.
Instrument Declassication.
A term that refers to procedures that must be undertaken before an instrument is removed from a secure environment. Declassication procedures include memory sanitization and memory removal, and sometimes both.
Media storage/data export device.
Any of several devices that can be used to store or export data from the
instrument, such as a USB port.
Power off.
Some instruments have a “Standby” mode, in which power is still supplied to the instrument. For the purpose of clearing data, putting the instrument in Standby mode does not qualify as powering off. For these products, you will need to either press a rear-panel OFF switch or remove the power source from the instrument.
Remove.
This is a physical means to clear the data by removing the memory device from the instrument. Instructions
are available in the product Service Manual.
Sanitize.
This eradicates the data from media/memory so that the data cannot be recovered by other means or technology. This is typically used when the device will be moved (temporarily or permanently) from a secured area to a non-secured area.
Scrub.
This is equivalent to sanitize.
User Accessible.
User is able to directly retrieve the memory device contents.
User-modiable.
The user can write to the memory device during normal instrument operation, using the instrument
interface or remote control.
Volatile memory.
Data is lost when the instrument is powered off.
Nonvolatile memory.
Data is retained when the instrument is powered off.
iv DSA8300 Instrument, Sampling Modules Declassication and Security Instructions
Clear and sanitize procedures
Memory devices
The following tables list the volatile and nonvolatile memory devices in the standard instrument and listed options. Detailed procedures to clear or sanitize these devices, if any, are shown following each table.
Termin ology
The following terms are used in the tables in this section:
User data
– Describes the type of information stored i n the device. Refers to waveforms or other measurement data
representing signals connected to the instrument by users.
User settings
– Describes the type of information stored in the device. Refers to instrument settings that can be
changed by the user.
Both
– Describes the type of information stored in the device. It means that both user data and u ser settings are
stored in the device.
None
– Describes the type of information stored in the device. It means that neither user data nor user settings
are stored in the device.
Directly
– Describes how data is modied. It means that the user can modify the data.
Indirectly
– Describes how data is modied. It means that the instrument system resources modify the data and that
the user cannot modify the data.
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions 1
Clear and sanitize procedures
Table 1: Volatile memory devices: DSA8300
Typ e a nd min. size Function
Type of user info stored
Backed-up by battery
Method of modication
Data Input method Location
User accessible To clear Process to sanitize
PPC board:
SDRAM 512 MB (std)
Embedded microprocessor system memory
Acquisition system calibration, setup
No Indirectly Firmware
operations
Slot-PPC board J130
No
Remove power from the instrument for at least 20 seconds.
Remove power from the instrument for at least 20 seconds.
EFE board:
Cyclone FX2 onboard program/data RAM, 16 KB
Embedded microprocessor system memory
Acquisition system calibration, setup
No Indirectly Firmware
operations
EFE board U1001
No
Remove power from the instrument for at least 20 seconds.
Remove power from the instrument for at least 20 seconds.
MC9S08AC16 onboard RAM, 1 KB
Embedded microprocessor system memory
Front end setup and operation
No Indirectly Firmware
operations
EFE board U6M, U6N
No
Remove power from the instrument for at least 20 seconds.
Remove power from the instrument for at least 20 seconds.
DSP onboard RAM, 192K x24-bit(4 each)
Program RAM, instruction cache, X-data, Y-d at a
Channel setup and operation
No Indirectly Firmware
operations
EFE board U01_1, U01_3, U01_5, U01_7
No
Remove power from the instrument for at least 20 seconds.
Remove power from the instrument for at least 20 seconds.
OFE board: No volatile memory devices
Timebase board:
DSP onboard RAM, 192K x 24-bit
Program RAM, instruction cache, X-data, Y-d at a
Channel setup and operation
No Indirectly Firmware
operations
Timebase board U421
No
Remove power from the instrument for at least 20 seconds.
Remove power from the instrument for at least 20 seconds.
Windows motherboard:
SDRAM,4 GB
Windows system memory
User data, user settings
No Directly Written by
processor system
Slot-PC board
Yes
Remove power from the instrument for at least 20 seconds.
Remove power from the instrument for at least 20 seconds.
Display adapter:
COACh3 processor, volatile memory not specied
Touchscreen USB controller
None None Indirectly Firmware
operations
Display Adapter board U2
No
Remove power from the instrument for at least 20 seconds.
Remove power from the instrument for at least 20 seconds.
2 DSA8300 Instrument, Sampling Modules Declassication and Security Instructions
Clear and sanitize procedures
Table 1: Volatile memory devices: DSA8300 (cont.)
Typ e a nd min. size Function
Type of user info stored
Backed-up by battery
Method of modication
Data Input method Location
User accessible To clear Process to sanitize
Front panel:
Cypress CY7C660­13C-PVXC processor RAM, 256 Bytes
Front panel USB controller
None None Indirectly Firmware
operations
Front Panel board U25
No
Remove power from the instrument for at least 20 seconds.
Remove power from the instrument for at least 20 seconds.
Table 2: Volatile memory devices: modules
Typ e a nd min. size Function
Type of user info stored
Backed-up by battery
Method of modication
Data Input method Location
User accessible To clear Process to sanitize
All 80C00 Optical plug-in sampling modules, 80E00 Electrical plug-in sampling modules, 82A00 Phase Reference sampling modules, 80A00 Accessory plug-in modules, and 80N01 and 80X00 electrical sampling module extender cables
None
Table 3: Nonvolatile memory devices: DSA8300
Typ e a nd min. size Function
Type of user info stored
Method of modication
Data Input method Location
User accessible To clear To sanitize
PPC board:
PROM serial config 17S20XL, 179160 bits
PIF FPGA serial config
None None Purchased
already programmed
PPC board U231
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
Boot Flash, 512 KB
PPC boot ash
None Indirect Purchased
already programmed
PPC board U440
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
EEPROM, 128 Bytes
Embedded bridge serial config
None Indirect Purchased
already programmed
PPC board U750
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions 3
Clear and sanitize procedures
Table 3: Nonvolatile memory devices: DSA8300 (cont.)
Typ e a nd min. size Function
Type of user info stored
Method of modication
Data Input method Location
User accessible To clear To sanitize
Temperature sensors DS1621, 5bytes(2 each)
Temperature sense thermostat setup
None Indirect Purchased
already programmed
PPC board U300, U800
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
M25PE80 ash, 1 MB
Holds instrument calibration data, nomenclature, serial number, option keys, and error log
None Indirect Firmware
operations
PPC board U510
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
Battery-backed NVRAM, 128 KB
Holds instrument calibration data, nomenclature, serial number, option keys, and error log
None Indirect Firmware
operations
PPC board U520
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
EFE board:
Cyclone FX2 onboard program ash, 16 KB
Embedded microprocessor system memory
None Indirect Firmware
operations
EFE board U1001 No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
Temperature sensors DS1621, 5bytes(3 each)
Temperature sense thermostat setup
None Indirect Purchased
already programmed
EFE board U05, U06, U42
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
MC9S08AC16 onboard ash, 16 KB
Front end processor None Indirect Purchased
already programmed
EFE board U06M, U06N
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
M25PE80 ash, 1 MB
Holds EFE calibration and compensation data
None Indirect Firmware
operations
EFE board U101 No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
4 DSA8300 Instrument, Sampling Modules Declassication and Security Instructions
Clear and sanitize procedures
Table 3: Nonvolatile memory devices: DSA8300 (cont.)
Typ e a nd min. size Function
Type of user info stored
Method of modication
Data Input method Location
User accessible To clear To sanitize
DSP onboard ROM, 192 x 24-bit (4 each)
Bootstrap ROM
None Indirect Firmware
operations
EFE board U01_1, U01_3, U01_5, U01_7
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
OFE board:
M25PE80 ash, 1 MB
Holds OFE calibration and compensation data
None Indirect Firmware
operations
OFE board U05
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
Timebase board:
M25PE80 ash, 1 MB
Holds timebase and instrument calibration and compensation data
None Indirect Firmware
operations
Timebase board U331
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
Windows motherboard:
MX25L3205D serial ash, 4MB
Motherboard BIOS
None Indirect
BIOS setup
Motherboard BIOS11 socket
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
ICH9DO, 16K
Motherboard South Bridge
None Indirect
I/O setup
Motherboard ICH9_DO
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
Removable Hard Drive, 160 GB or 500 Gb
Holds instrument operating system and application software. Holds all user-storable data such as waveforms, measurement results, and instrument settings.
User data, user settings
Indirect Firmware
operations, user input
Rear panel, removable
Yes Erase the hard drive with
commercial erasure software. Reinstall instrument-specific Microsoft Windows 7 Ultimate using the OS Restore process. Reinstall the instrument software using the supplied application recovery disk. See
Clearing Hard
Disk Drives
.
Remove the hard drive. Sanitize or store the removed hard drive in a secure area, or destroy the hard drive. When the hard drive is removed, no user data remains in the instrument. (See page 12,
To sanitize the removable hard drive
.)
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions 5
Clear and sanitize procedures
Table 3: Nonvolatile memory devices: DSA8300 (cont.)
Typ e a nd min. size Function
Type of user info stored
Method of modication
Data Input method Location
User accessible To clear To sanitize
Display adapter:
COACh3 processor, nonvolatile memory not specied
Touchscreen USB controller
None None Yes
(Touchscreen driver / cal)
Display Adapter board U2
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
Front panel:
Cypress CY7C660­13C-PVXC processor PROM, 8 KB
Front panel USB controller
None None None Front Panel board
U25
No Not applicable, does not contain
user data or settings. Clearing would disable instrument functionality.
Not applicable, does not contain user data or settings. Sanitizing would disable instrument functionality.
6 DSA8300 Instrument, Sampling Modules Declassication and Security Instructions
Clear and sanitize procedures
Table 4: Nonvolatile memory devices: modules
Typ e a nd min. size Function
Type of user info stored
Method of modication
Data Input method Location
User accessible To clear To sanitize
All 80C00 Optical plug-in sampling modules
X24C16 EEPROM, 2 KB, or m24C64 EEPROM, 8KB
Holds instrument calibration data, nomenclature, and serial number
None Indirect Firmware
operations
Sampler main board U1
Yes
Contains user settings. Clearing would disable instrument functionality. User can restore to factory defaults (See page 14,
How to clear or sanitize a working 80C00 series module
.)
Contains user calibration data. (See page 14,
How to clear or sanitize a working 80C00 series module
.)
80E00 Electrical plug-in sampling modules; 80A06 Trigger Module; and 82A00 Phase Reference sampling modules
X24C16 EEPROM, 2KBor m24C64 EEPROM, 8KB
Holds instrument calibration data, nomenclature, and serial number
None Indirect Firmware
operations
Sampler main board U1
Yes Not applicable, does contain user
data or settings. Clearing would disable instrument functionality.
Not applicable, does contain user data or settings. Sanitizing would disable instrument functionality.
All 80C00 Optical plug-in sampling modules; 80E00 Electrical plug-in sampling modules; 80A06 Trigger Module; and 82A00 Phase Reference sampling modules
Temperature sensor DS1621, 5 bytes
Temperature sense None Indirect Purchased
already programmed
Sampler main board U3 and sampling remote boards U2 (80E07, 80E07B, 80E08, 80E08B, 80E09, 80E09B, 80E10, 80E10B)
No Not applicable, does contain user
data or settings. Clearing would disable instrument functionality.
Not applicable, does contain user data or settings. Sanitizing would disable instrument functionality.
All 80A00 Accessory plug-in modules except 80A06 and 80A03; 80N01 and 80X00 electrical sampler extenders
None
80A03 Accessory plug-in module, other unlisted DSA8300 modules
Contact Tektronix Customer Support (www.tek.com) for help on clearing or sanitizing the 80A03 or other unlisted DSA8300 modules
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions 7
Clear and sanitize procedures
Media and data export devices
Table 5: Media and data export devices
Typ e an d min . size Function
Method of modication Data Input method Location User accessible Process to disable
Read - write CD/DVD drives
Store and transport data
directly User writeable Front panel. Yes
Remove all CDs and DVD. Rewritable CDs and DVDs can be formatted, stored in a secure area, or destroyed. Non-rewritable CDs and DVDs can either be stored or destroyed.
The DVD-ROM/CD-RW Drive can be disabled. (See page 11,
To disable the DVD-ROM/CD-RW device using the Windows Device Manager
.)
USB host port (supports removable USB ash drive)
User storage of reference waveforms, screen images, and instrument setups
directly User writeable
USB host port on front of instrument, plus four host ports on rear of instrument
Files can be deleted or over-written on the oscilloscope or a PC, or USB ash drive can be removed and destroyed.
Yes
Remove all USB memory devices. USB devices can be formatted, stored in a secure area, or destroyed.
The USB ports can be disabled. (See page 10,
To disable USB ports for Windows
using the Windows Device Manager
.)
LAN Ethernet connector
Transfer data
directly
N/A
Rear panel.
Disconnect from Network cable.
The Ethernet port can be disabled. (See page 11,
To Disable LAN Ethernet
Connectivity Using the BIOS
.)
GPIB connector Transfer data
directly
N/A
Rear panel Yes
The GPIB device can be disabled. (See page 12,
To Disable GPIB Using the
Windows Device Manager
.)
Serial port Transfer
directly
N/A
Rear panel Yes
Cannot be disabled.
8 DSA8300 Instrument, Sampling Modules Declassication and Security Instructions
Clear and sanitize procedures
General media sanitizing
information
Turn power off for at least 20 seconds to clear all v olatile memory. All user storable data (waveforms and instrument settings) are stored on the removable hard drive, on a writeable CD/DVD drive, or through an attached USB media device, such as a ash drive. The hard drive is located on the rear panel. The writeable CD/DVD drive is located on the front panel. The USB ports are located on the rear panel (4 each), and front panel (1 each).
To sanitize the hard drive, remove the hard drive from the instrument and store or destroy. Additional hard drives can be purchased from Tektronix. Alternately, there are DOD-approved scrubbing software packages available for the hard drive. Tektronix has no recommendations regarding the available packages. After the hard drive has been sanitized (scrubbed), reinstall the operating system a nd instrument software (in that order) u sing the DSA8300 Operating System Restore and Product Software restore media that came with the instrument.
Reinstalling the operating system or the product application software will not affect calibration of the instrument. All mainframe-related calibration constants are stored in nonvolatile memory on the timebase, EFE, or OFE boards, rather than on the hard drive. This allows complete erasure/removal of any secure data without affecting oscilloscope calibration. It also allows the instrument to be calibrated in a non-secure site then used in a secure area without need for recalibration.
Read-write CD/DVD drives are s tandard on this product. Remove all CDs or DVDs. Rewritable CD/DVD discs can be formatted, stored, or destroyed. Nonrewritable CD discs can be stored or destroyed.
Five USB ports are standard on this product. Remove USB media devices and sanitize, store, or destroy them.
Disabling USB and
DVD-ROM/CD-RW devices
The following instructions describe how to disable USB ports and DVD-ROM/CD-RW capability. Disabling from BIOS disables the devices for DOS and Windows programs; disabling from the Windows Device Manager disables the devices for Windows programs.
NOTE.
If you disable the USB and/or DVD-ROM/CD-RW, you cannot install new rmware from these devices to the
hard drive. To do so, you must enable one of these items.
To disable USB DOS from the BIOS.
1.
Repeatedly press the
Delete
key during the initial instrument power on sequence to go to the BIOS conguration menu.
2.
Go to
Chipset > South Bridge Conguration
.
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions 9
Clear and sanitize procedures
3.
Set USB Functions and USB Port Congure to
Disabled
.
4.
Press
Esc
oncetoreturntothemainBIOSconfiguration menu.
5.
Go to
Security > Set Supervisor Password
.
6.
Press
Enter
.
7.
Enter a password. Conrm the password by entering it again. Record the password and store it in a safe place for future use.
8.
Set User Access Level to
No Access
.
9.
Press
F10
and selectOKto exit and save BIOS changes.
To disable USB ports for Windows using the Windows Device Manager.
1.
Connect a PS2 mouse and a PS2 keyboard to the instrument before powering on (because this process disables USB-connected devices).
2.
Logontotheinstrumentasanadministrator.
3.
Right-click the
Computer
icon on the desktop and select
Properties
.
4.
Click the
Device Manager
link.
5.
Expand the
Universal Serial Bus controllers
item list.
6.
Double-click the rst
USB Root Hub
entry.
7.
Select the
Power
tab.
8.
If the Attached Device Description is anything other than
Generic USB Hub (# ports)
, click the
Driver
tab and
click
Disable
.
CAUTION.
It is critical to leave the “Generic USB Hub (# ports)” device operating; otherwise, the front panel will
not function.
10 DSA8300 Instrument, Sampling Modules Declassication and Security Instructions
Clear and sanitize procedures
9.
Repeat steps 6 through 8 for each
USB Root Hub
shown in the Device Manager window. Ignore the other
USB-related items in this list.
10.
Exit the Device Manager window.
11.
Restart the instrument to implement the changes.
NOTE.
You should password-protect the Windows Administrator account and set up Guest accounts for end users so
that these changes cannot be easily reversed.
To disable the DVD-ROM/CD-RW device using the Windows Device Manager.
1.
Connect a PS2 mouse and a PS2 keyboard to the instrument before powering on (if USB ports are disabled).
2.
Logontotheinstrumentasanadministrator.
3.
Right-click the
Computer
icon on the desktop and select
Properties
.
4.
Click the
Device Manager
link.
5.
Expand the
DVD/CD drives
list item.
6.
Right-click
TEAC DW-224S-V
and select
Disable
.
7.
Exit the Device Manager window.
8.
Restart the instrument to implement the changes.
NOTE.
You should password-protect the Windows Administrator account and set up Guest accounts for end users so
that these changes cannot be easily reversed.
To Disable LAN Ethernet
Connectivity Using the
BIOS
1.
Repeatedly press
Delete
during instrument power on to go to the BIOS conguration menu.
2.
Go to
Chipset > South Bridge Conguration
.
3.
Set Onboard LAN to
Disabled
.
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions 11
Clear and sanitize procedures
4.
Press
Esc
oncetoreturntothemainBIOSconfiguration menu.
NOTE.
If you do not use a BIOS password, the LAN can be reactivated by any user.
5.
Press
F10
and selectOKto save changes and exit. The LAN system will be disabled and will no longer allow
data trafc in or out.
To Disable GPIB Using the
Windows Device Manager
1.
Connect a PS2 mouse and a PS2 keyboard to the instrument before powering on (if USB ports have been disabled).
2.
Logontotheinstrumentasanadministrator.
3.
Right-click the
Computer
desktop icon and select
Properties
.
4.
Click the
Device Manager
link.
5.
Expand the device category
National Instruments NI-Device GPIB Interfaces
.
6.
Right-click on
PCI-GPIB
and select
Disable
from the list.
7.
Exit the Device Manager window.
To sanitize the removable
hard drive
All user-storable data is stored on the rear-panel removable hard drive. Sanitize or replace the hard drive in a manner that meets all security requirements for your location.
After the hard drive is sanitized or replaced, reinstall the operating system (OS) and instrument software (in that order) using the provided OS recovery media and instrument application software media.
Scrubbing the hard drive does not affect calibration of the instrument because the factory calibration constants are stored on the PPC, timebase, EFE, and OFE boards, entirely separate from any acquisition data or user les. You can completely erase or remove any secure data without affecting the calibration of the instrument. You can also calibrate the instrument in a nonsecure site, and then use the instrument in a secure area without recalibration.
12 DSA8300 Instrument, Sampling Modules Declassication and Security Instructions
Troubleshooting
How to clear or sanitize a nonfunctional instrument
If your instrument is not functioning, perform the following actions and return the instrument to Tektronix for repair. Describe the initial problem with the product. Tektronix will install replacement parts and then repair and return the instrument.
Hard Disk Drives
Remove the hard disk by unscrewing the two retaining screws and pulling out the hard drive tray. Store the drive in a secure location. A new hard drive will be installed and the instrument will be repaired and adjusted as necessary.
Read/Write CD/DVD Drives
Remove all CDs or DVDs from the DVD-ROM/CD-RW drive. If the instrument cannot power on, insert a small paper clip into the hole next to the DVD-ROM/CD-RW drive drawer latch and push to release the drawer and remove the disc. Store or destroy the disc according to the security policies of your organization.
External memory devices
Remove any USB ash drives or external hard drives from the instrument.
Refer to your company’s internal policies regarding handling or disposal of the external memory device.
How to recover from
sanitizing or installing a
new (empty) instrument
hard drive
After the hard drive is sanitized or replaced with a new (empty) hard drive, the operating system and instrument software must be reinstalled (in that order) from the DSA8300 OS restore and application software install media. The restore software runs automatically if the DVD-ROM/CD-RW drive is the rst bootable device. If the DVD-ROM/CD-RW drive is not the rst bootable device, press theF2key during instrument power-on to open the instrument BIOS window and enable the DVD-ROM/CD-RW drive as the rst bootable device before performing a restore from the recovery media.
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions 13
Troubleshooting
How to clear or sanitize a working 80C00 series module
This section covers how to clear or sanitize a 80C01, 80C02, 80C07B, 80C08/B/C/D, 80C10/B/C, 8 0C11/B, 80C12/B, 80C14, 80C15, or 80C25GBE Optical Sampling Module nonvolatile memory.
The nonvolatile memory in these products contains a single user storable instrument parameter (User Wavelength), composed of both a wavelength value and an associated scale factor value. Restoration to factory defaults is only necessary if either of the values are different from the factory d efaults.
To check the current 80C00
module user wavelength
settings
The following procedure checks the current module user wavelength settings. This procedure requires sending programmable interface (PI) commands to the instrument using a GPIB or other remote command access interface. See the TekScope application Help menu to access the instrument online help and programmer manual.
1.
Power down the instrument and insert the optical module into the upper left (CH1) or right (CH3) large slot. Use the appropriate channel number when sending commands to a module.
2.
Power up the instrument and wait for the oscilloscope application to become active.
3.
Use the following table for the applicable module(s) to send the applicable programmable interface query commands to the instrument. Verify if each returned response matches the listed factory default User Wavelength or User Wavelength Scale setting. If the returned v alues are different than the factory default, restore the default values for the applicable modules. (Seepage16,To restore the user wavelength factory default values.)
Table 6: Optical module user wavelength factory default values
Module Command
Factory user wavelength setting
Factory user wavelength scale setting
80C01
TEKPHW:CH1:LONG? “OPTWAVEL”,2
TEKPHW:CH1:DOUBLE? “OPTSCALE”,2
1000 18
80C02
TEKPHW:CH1:LONG? “OPTWAVEL”,2
TEKPHW:CH1:DOUBLE? “OPTSCALE”,2
1000 18
80C07B
TEKPHW:CH1:LONG? “OPTWAVEL”,4
TEKPHW:CH1:DOUBLE? “OPTSCALE”,4
1550 780
14 DSA8300 Instrument, Sampling Modules Declassication and Security Instructions
Troubleshooting
Table 6: Optical module user wavelength factory default values (cont.)
Module Command
Factory user wavelength setting
Factory user wavelength scale setting
80C08/B/C
TEKPHW:CH1:LONG? “OPTWAVEL”,4
TEKPHW:CH1:DOUBLE? “OPTSCALE”,4
1550 315
80C08D
TEKPHW:CH1:LONG? “OPTWAVEL”,3
TEKPHW:CH1:DOUBLE? “OPTSCALE”,3
1550 315
TEKPHW:CH1:LONG? “OPTWAVEL”,1
TEKPHW:CH1:DOUBLE? “OPTSCALE”,1
1550 15
80C10/B, 80C25GBE
TEKPHW:CH1:LONG? “OPTWAVEL”,3
TEKPHW:CH1:DOUBLE? “OPTSCALE”,3
1310 10
TEKPHW:CH1:LONG? “OPTWAVEL”,1
TEKPHW:CH1:DOUBLE? “OPTSCALE”,1
1550 15
80C10C
TEKPHW:CH1:LONG? “OPTWAVEL”,3
TEKPHW:CH1:DOUBLE? “OPTSCALE”,3
1310 12
80C11/B
TEKPHW:CH1:LONG? “OPTWAVEL”,2
TEKPHW:CH1:DOUBLE? “OPTSCALE”,2
1550 30
80C12
TEKPHW:CH1:LONG? “OPTWAVEL”,3
TEKPHW:CH1:DOUBLE? “OPTSCALE”,3
1550 315
80C12B, 80C14
TEKPHW:CH1:LONG? “OPTWAVEL”,3
TEKPHW:CH1:DOUBLE? “OPTSCALE”,3
1550 425
TEKPHW:CH1:LONG? “OPTWAVEL”,1
TEKPHW:CH1:DOUBLE? “OPTSCALE”,1
1550 22
TEKPHW:CH1:LONG? “OPTWAVEL”,2
TEKPHW:CH1:DOUBLE? “OPTSCALE”,2
1310 22
80C15
TEKPHW:CH1:LONG? “OPTWAVEL”,3
TEKPHW:CH1:DOUBLE? “OPTSCALE”,3
850 11
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions 15
Troubleshooting
To restore the user
wavelength factory default
values
1.
Power down the instrument and insert the optical module into the upper left (CH1) or right (CH3) large slot. Use the appropriate channel number when sending commands to a module.
2.
Power up the instrument and wait for the oscilloscope application to become active.
3.
Use the table below to send the applicable commands to the instrument.
4.
After all commands for all applicable modules have been sent to the instrument, send the command
TEKPHW:CH1:EEPROMUPDT
to the instrument. Wait at least 30 seconds before performing any other instrument
command or operation (including powering off the instrument)
Table 7: Commands to restore optical module factory default values
Module Command
80C01
TEKPHW:CH1:LONG “OPTWAVEL”,2,1000
TEKPHW:CH1:DOUBLE “OPTSCALE”,2,18
80C02
TEKPHW:CH1:LONG “OPTWAVEL”,2,1000
TEKPHW:CH1:DOUBLE “OPTSCALE”,2,18
80C07B
TEKPHW:CH1:LONG “OPTWAVEL”,4,1550
TEKPHW:CH1:DOUBLE “OPTSCALE”,4,780
80C08C
TEKPHW:CH1:LONG “OPTWAVEL”,4,1550
TEKPHW:CH1:DOUBLE “OPTSCALE”,4,315
80C08D
TEKPHW:CH1:LONG “OPTWAVEL”,3,1550
TEKPHW:CH1:DOUBLE “OPTSCALE”,3,315
TEKPHW:CH1:LONG “OPTWAVEL”,1,1550
TEKPHW:CH1:DOUBLE? “OPTSCALE”,1,15
80C10/B/C, 80C25GBE
TEKPHW:CH1:LONG “OPTWAVEL”,3,1310
TEKPHW:CH1:DOUBLE? “OPTSCALE”,3,10
TEKPHW:CH1:LONG “OPTWAVEL”,1,1550
TEKPHW:CH1:DOUBLE? “OPTSCALE”,1,15
80C10C
TEKPHW:CH1:LONG “OPTWAVEL”,3,1310
TEKPHW:CH1:DOUBLE? “OPTSCALE”,3,12
16 DSA8300 Instrument, Sampling Modules Declassication and Security Instructions
Troubleshooting
Table 7: Commands to restore optical module factory default values (cont.)
Module Command
80C11/B
TEKPHW:CH1:LONG “OPTWAVEL”,2,1550
TEKPHW:CH1:DOUBLE “OPTSCALE”,2,30
80C12
TEKPHW:CH1:LONG “OPTWAVEL”,3,1550
TEKPHW:CH1:DOUBLE “OPTSCALE”,3,315
80C12B, 80C14
TEKPHW:CH1:LONG “OPTWAVEL”,3,1550
TEKPHW:CH1:DOUBLE “OPTSCALE”,3,425
TEKPHW:CH1:LONG “OPTWAVEL”,1,1550
TEKPHW:CH1:DOUBLE “OPTSCALE”,1,22
TEKPHW:CH1:LONG “OPTWAVEL”,2,1310
TEKPHW:CH1:DOUBLE “OPTSCALE”,2,22
80C15
TEKPHW:CH1:LONG “OPTWAVEL”,3,850
TEKPHW:CH1:DOUBLE “OPTSCALE”,3,11
How to clear or sanitize a nonfunctional module
All modules except 80A06,
80N01, or 80X00
To clear or sanitize a nonfunctional module, remove and destroy the M24C64 8kB EEPROM or X24C16 2 KB EEPROM. The module can then be sent to a Tektronix Service Center for repair and recalibration.
80A06, 80N01, and 80X00
modules
The 80A06, 80N01, and 80X00 modules do not contain any user data. Send the module to a Tektronix Service Center for repair and calibration.
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions 17
Troubleshooting
How to clear or sanitize unlisted modules
Contact Tektronix Customer Support (www.tek.com) for help on clearing or sanitizing a supported DSA8300 sampling module that is not covered in this document.
Hardware replacement charges
Replacement of any missing hardware will be charged according to the rate at the time of replacement.
18 DSA8300 Instrument, Sampling Modules Declassication and Security Instructions
Change log
Change log
Document part number Revision date Change description
077-0576-00 20110727
First release. Covers just the main DSA8300 instrument.
077-0576-00 Revision A
20 111114
Updated to verify/add information for new modules.
077-0576-01 Revision A
20120828
Updated to verify/add information for new modules. Roll part number.
077-0576-02 20121219
Updated to verify/add information for new modules (80C15, 80X00). Roll part number to -02.
DSA8300 Instrument, Sampling Modules Declassication and Security Instructions 19
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