Tektronix 360 User Manual

User Manual

Phaser

360

Color Printer

First printing May 1998 070-9922-02

Tektronix, Inc. Printed in the U.S.A. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

Tektronix

, Phaser

TekColorª, PhaserShare

, ColorStix

, and Made For Each Other

are registered trademarks of Tektronix, Inc.

, PhaserPrintª, PhaserToolsª, and PhaserLinkª, and the shapes of ColorStix ink

sticks are trademarks of Tektronix, Inc.

IntelliSelectª and Adobe Jensonª are trademarks, and Adobe Birch

, Carta

, Mythos

, Quake

, and Tekton

are registered trademarks of Adobe Systems Incorporated

, PostScript

, ATM

, Adobe Garamond

which may be registered in certain jurisdictions. Adobe Brilliant Screensª technology is a trademark of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions.

Apple

, Macintosh

, Mac

OS, AppleTalk

Apple Chancery

, Chicago

, Geneva

, Monaco

, and New York

are registered trademarks, and QuickDrawª is a trademark of Apple Computer Incorporated.

Bernhard Modernª, Clarendonª, Coronetª, Helveticaª, New Century Schoolbookª, Optimaª, Palatinoª, Stempel Garamondª, Timesª, and Universª are trademarks of Linotype-Hell AG and/or its subsidiaries.

ITC Avant Guard Gothic Chancery

, and ITC Zapf Dingbats

, ITC Bookman

, ITC Lubalin Graph

are registered trademarks of International Typeface Corporation.

, ITC Mona Lisa

, ITC Symbol

, ITC Zapf

Albertusª, Arialª, Gill Sansª, Joannaª, and Times New Romanª are trademarks of Monotype Corporation.

Antique Olive

is a registered trademark of M. Olive.

Eurostileª is a trademark of Nebiolo.

Hoeßer Text was designed by the Hoeßer Type Foundry.

Marigoldª and Oxfordª are trademarks of AlphaOmega Typography.

Windows

Wingdingsª in TrueType

is a registered trademark of Microsoft Corporation.

format is a product of Microsoft Corporation. WingDings is a trademark of Microsoft

Corporation and TrueType is a registered trademark of Apple Computer, Inc.

Novell

UNIX

NetWare

is a registered trademark in the United States and other countries, licensed exclusively through X/Open

is a registered trademark of Novell, Inc.

Company Ltd.

is a registered trademark of Hewlett-Packard Corporation.

PCL

PANTONE

Colors generated by the Phaser 360 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identiÞed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.

PANTONE Color simulations are only obtainable on these products when driven by qualiÞed Pantone-licensed software packages. Contact Pantone, Inc., for a current list of qualiÞed licensees. © Pantone, Inc., 1988.

All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or their respective companies.

The method of printing employed by the Tektronix Phaser

360 Color Printer is covered by U.S. Patent No. 5,372,852. Purchase of a Tektronix Phaser 360 Color Printer provides a purchaser with a license under claims 1, 3, 20, and 22 of the '852 patent, but not a license under other claims of that patent, which cover methods of printing using inks having speciÞc properties. Use of solid-ink sticks Ñ manufactured by any other party and having these speciÞc properties Ñ with a Tektronix Phaser 360 Color Printer is not licensed.

Phaser

Tektronix warrants that the Phaser 360 printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If this product proves defective during the warranty period, Tektronix, at its option, will either repair the defective product on-site or by means of telephone support without charge for parts and labor, or provide a replacement in exchange for the defective product.

In order to obtain service under the product warranty, Customer must notify Tektronix or its authorized representative of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. Tektronix or its authorized representative will provide such service at the CustomerÕs site, if required, without charge during the warranty period, if the product is located in a normal on-site service area. Outside the U.S., a description of the normal on-site service area can be obtained from the Local Tektronix Subsidiary or Authorized Tektronix Distributor.

The maintenance tray in this product will be free from defects in materials and workmanship for a period of ninety (90) days from the date of shipment or six (6) months where longer periods are required by law. If the maintenance tray proves defective during the warranty period, Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product. This 90 day warranty applies only to maintenance trays returned to the designated Tektronix depot. For trays returned to other locations, Customer will be assessed an applicable service charge. The preceding limitation shall not apply within the European Economic Area, where trays may be returned for warranty service to the nearest designated service depot regardless of the place of purchase.

This warranty shall not apply to any defect, failure, or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:

360 Printer Warranty

a. to repair damage resulting from attempts by personnel other than Tektronix representatives to

install, repair, or service the product;

b. to repair damage resulting from improper use or connection to incompatible equipment;

c. to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables;

d. to repair a product that has been modiÞed or integrated with other products when the effect of such

modiÞcation or integration increases the time or difÞculty of servicing the product;

e. to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at

the frequency and as prescribed in the user manual; or

f. to repair this product after the limit of its duty cycle of 50,000 pages per month has been reached. All

service thereafter shall be billed on a time and material basis.

THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

WARRANTY 2(g)

Users safety summary

Terms in manual:

Power source:

conductor and ground. Use only the speciÞed power cord and connector. Refer to a qualiÞed service technician for changes to the cord or connector.

Operation of product:

product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases.

Safety instructions: Terms on product:

Care of product:

power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever you clean the product.

Ground the product:

necessary, contact a licensed electrician to install a properly grounded outlet.

CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life.

Do not apply more than 250 volts RMS between the supply conductors or between either supply

Avoid electric shock by contacting a qualiÞed service technician to replace fuses inside the

WARNING Turning the power off using the On/Off switch does not de-energize the

printer. You must remove the power cord to disconnect the printer from the mains. Keep the power cord accessible for removal in case of an emergency.

Read all installation instructions carefully before you plug the product into a power source.

CAUTION A personal injury hazard exists that may not be apparent. For example, a

panel may cover the hazardous area. Also applies to a hazard to property including the product itself.

DANGER A personal injury hazard exists in the area where you see the sign.

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the

Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If

Symbols as marked on product:

DANGER high voltage:

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

WARNING:

can cause an electrical shock. Electrical product may be hazardous if misused.

If the product loses the ground connection, usage of knobs and controls (and other conductive parts)

Contents

1 About Your Printer

Features of your new printer 1-2 An illustrated guide to your printer 1-4 Printer parts and components 1-7

Consumables 1-7 Printer parts 1-8 Options and accessories 1-9

2 Getting Set Up

Setting up the printer: at a glance 2-1 What you get with your printer 2-2 Choosing a printer location 2-3 Removing the packing material 2-3 Registering the printer 2-3 Installing the Lower Paper Tray Assembly (optional) 2-4 Unlocking the transit restraint 2-7 Installing the maintenance tray 2-8 Loading the ink sticks 2-10 Loading the media trays 2-11

Loading paper and transparency trays 2-11

Loading the optional Lower Paper Tray Assembly 2-15 Connecting an external hard disk (optional) 2-17 Connecting the printer 2-18

Printer ports 2-18

Connecting to a network 2-19

Connecting a PC or UNIX workstation to the parallel port 2-20

Connecting to a Macintosh 2-21 Turning on the printer 2-21

Front panel display and controls 2-22 Letting the printer warm up 2-23 Selecting a language for the front panel 2-24 Printing a Configuration Page 2-25 Tips for optimum printing performance 2-26

User Manual

3 Installing Printer Software

Overview 3-1 PC/Windows software 3-2

Installing printer software for Windows 95 3-3 Installing printer software for Windows NT 4.0 3-6 Installing printer software for Windows NT 3.51 3-11 Installing printer software for Windows 3.1 3-15

Mac OS software 3-19

Using the Mac OS installer 3-21 Setting up the Phaser 360 printer driver 3-22 Setting up the Apple LaserWriter 8.3.4 driver 3-23 Setting up the Phaser 360 GX driver 3-25

UNIX workstation software 3-27

PhaserPrintª for UNIX software 3-27 Downloadable printer utility files 3-27

4 Printing Basics

Print features: overview 4-2

Selecting print features 4-2 Adjusting print speed and resolution 4-4 All about media 4-5

Acceptable media sizes, types, and weight 4-6

Margins and image area 4-7 Media trays 4-8

Media tray settings 4-9

Changing the default media tray setting 4-10 Printing letterhead 4-11 Printing labels 4-12 Printing transparencies 4-13

Printing transparencies from the transparency tray 4-13

Printing transparencies from the standard paper tray 4-14

Transparency quality tips 4-15

Phaser 360 Color Printer

When to use the manual-feed slot 4-16 Printing from a PC 4-19

Using Windows printer drivers 4-19 Using the printerÕs front panel 4-19 Downloading utility files 4-19 Using the AdobePS 4 driver with Windows 95 4-22 Using the Tektronix driver for Windows 3.1 4-25 Using the Adobe PostScript driver for Windows 3.1 4-29 Using the Windows NT 3.51 PostScript driver 4-31 Using the Windows NT 4.0 PostScript driver 4-31 Printing from MS-DOS 4-34

Printing from a Macintosh 4-35

Using Macintosh printer drivers 4-35 Using the printerÕs front panel 4-35 Downloading utility files 4-35 Using the Phaser 360 printer driver 4-38 Using the Apple LaserWriter 8 printer driver 4-39

Using the Phaser 360 GX printer driver 4-40 Printing from a UNIX workstation 4-41 Printing from specific applications 4-44

5 Printing: Beyond the Basics

Adjusting the color of your prints 5-2

TekColor correction descriptions 5-3

Printing and using the color sampler charts 5-6

Tips for working with color 5-7

Special considerations 5-8 Using the Quick Collate option 5-9 Previewing with Check Print 5-10 Using Image Smoothing 5-11 Printer languages 5-12

User Manual

vii

Working with fonts 5-12

Resident typefaces (PostScript and PCL5) 5-12 Downloading fonts 5-13 Using fonts with Windows 5-14

Printing a list of fonts 5-15 Improving print speed 5-16 Selecting page sizes in Windows applications 5-19

6 Using the Front Panel

Front panel overview 6-1

Front panel indicators 6-1

Two-line display 6-2

Front panel buttons 6-3

Enabling and disabling the front panel menu 6-4

Front panel menu map 6-5 Printer Help Pages 6-6

Printing the Help Pages 6-7 Printer standby modes 6-8

7 Caring For Your Printer

Overview 7-1 Moving or shipping your printer 7-2 Adding ink 7-6

Ink handling tips 7-7 Emptying the waste liner 7-8 Replacing the maintenance tray 7-11 Cleaning the printer 7-14

If the printer has frequent media jams 7-14

If prints have light stripes or smears 7-15

The Cleaning Page 7-16

Cleaning supplies 7-18

viii

Phaser 360 Color Printer

Using isopropyl alcohol 7-19 Cleaning for ink smears and jams: internal paper path 7-20 Cleaning for jams and ink smears: paper-feed rollers 7-22 Cleaning for ink smears: paper-exit path 7-28 Cleaning for upper media tray jams: media-pick roller 7-34 Cleaning for lower tray jams: paper-pick rollers 7-43

8 Troubleshooting

Overview 8-1 Front panel error messages 8-2 Troubleshooting quick reference 8-5 Light stripes on prints: cleaning the printhead 8-12 Media jams and misfeeds 8-15

Preventing media jams 8-15 Locating jammed media 8-16

Clearing a media jam 8-17 Ink smears 8-20 If your file doesnÕt print 8-21

General things to check for 8-21

If you are using PC/NFS 8-23

If you canÕt print from Windows to an LPT port 8-23

Checking the printerÕs language mode 8-25 PostScript printing errors 8-26

Using a PostScript error handler 8-27

Fixing timeout problems in Windows 8-28 Printed colors are not what you expected 8-31

Printing PANTONE Colors 8-32

Blue colors look too purple 8-32 Sharing the printer on a network 8-33

Prints do not reflect your settings 8-33

If the Apple Printer Utility does not work 8-33

User Manual

9 Customer Support

On-line support 9-1

Receiving email update notices 9-1 Customer Support Centers 9-2 Getting information by fax 9-3

10 Supplies, Accessories, and Expanding Your Printing System

Tektronix printers and Tektronix supplies: Made For Each Other

Customizing your printer 10-1 Printer supplies 10-2 PhaserShare network cards 10-3 Media trays 10-4 Memory upgrade 10-5 Tektronix external hard disk 10-5 Additional software (UNIX and VMS) 10-6

PhaserPrintª for UNIX software 10-6

PhaserSymª software 10-6 Interface cables and adapters 10-7

10-1

11 Regulatory Information and Specifications

Declaration of conformity 11-1 Canadian EMC (Electromagnetic Compatibility)

regulatory standards 11-2 FCC Class B warning (for 115 VAC equipment) 11-3 Material Safety Data Sheets 11-3

MSDS for ColorStix ink sticks 11-4

MSDS for silicone oil (drum fluid) 11-6 Specifications 11-8 Safety and emissions 11-10

Index

Phaser 360 Color Printer

Chapter

About Your Printer

The Tektronix Phaser easy-to-use printer that produces brilliant, high-quality color prints on plain paper. It is compatible with the leading network protocols, operating systems, and software applications, so everyone in your workgroup can use it. Optional accessories and upgrades let you customize the printer to suit your current needs and to expand its capabilities in the future.

The Phaser 360 Color Printer

360 Color Printer is a fast, reliable, economical, and

9922-01

User Manual

1-1

About Your Printer

Features of your new printer

Fast Color. Quick color prints on paper at 6 pages per minute (ppm) and

Image quality and speed

Media (letter or A4-size)

■

transparencies at 5.5 ppm.

■

Standard. 300 x 300 dots per inch (dpi) for normal printing on paper at 4 ppm.

Recommended for overhead tr ansparencies — produces vibrant, saturated prints at 2 ppm.

■

Enhanced. 800 x 450 dpi for the best text and image quality on paper (2 ppm). Use

for transparencies (at 600 x 300 dpi) with very ﬁne detail.

Copier paper

■

Recycled paper

■

Bond

■

Letterhead Labels (full-sheet, peel-off)

■

Card stock, up to 220 g/m

■

Tektronix transparencies

(80 lb.)

Workgroup support

Memory

Fonts

Color matching: TekColor™ Dynamic Color Correction

Simultaneously supports PCs, Macintosh computers, and UNIX and OpenVMS

■

workstations, and automatically senses and switches between ports and protocols as necessary.

■

Includes 10BaseT Ethernet connection (supports NetWare, EtherTalk, TCP/IP,

Telnet, FTP, and HTTP). Optional network interfaces available.

■

24 Mbytes, upgradeable to 48 Mbytes.

164 resident typefaces

■

Supports Adobe Type 1 and Type 3, TrueType, PCL5, and others

The printer’s Automatic mode optimizes color quality for text, graphics, and scanned images on each page. Other color corrections let you adjust the color for special needs:

Enhance the brightness of transparencies (Vivid Color).

■

Simulate the colors on the computer screen (Simulate Display). Match printing press standards (various selections available).

■

1-2

Phaser 360 Color Printer

Printer control through your web browser

Options and accessories

With the printer’s built-in PhaserLink™ software, you can use your web browser for a variety of tasks, including the following:

■

■ View the status of print jobs.

■ Get data on printer usage.

■ Conﬁgure the printer.

■ Create a local link to your own web site help pages.

■ Lower Paper Tra y Assembl y. Adds 625-sheet paper capacity for conv enience and

■ T ransparency tray . Recommended for transparency printing — 175-sheet capacity .

■ PhaserShare

■ Memory upgrade. Upgrade to 48 MBytes for even faster image processing and

■ External hard drive. For collation and additional font stor age. Mounts conveniently

About Your Printer

Avoid down time by automatically receiving email when ink is low, paper needs loading, or other maintenance is required.

versatility. Use with the upper transparency tray to avoid having to reload media or switch media trays.

Use with Tektronix transparencies for best transparency printing.

network interfaces are available.

throughput.

on the back of the printer.

network cards. 100BaseTx Ethernet, Token Ring, and LocalTalk

On-line support

Visit the Tektronix Color Printer web site at http://www.tek.com/Color_Printers/ for more information about your printer, including the following:

■ Updated user documentation

■ Downloadable utility ﬁles

■ Tektronix dealers in your area

■ Technical support

Note

In addition to this manual, your printer is shipped with the following important resources:

CD-ROM and diskettes

Contains driver and utility Þles for installing and

operating your printer and additional user documentation.

Quick Reference Guide

Contains at-a-glance instructions for basic printer

operations.

PhaserShare Networking System Administrator Manual and diskettes

Contains Þles and instructions for network installation and conÞguration, and information on using PhaserLink software.

User Manual

1-3

About Your Printer

An illustrated guide to your printer

Front panel menu display and buttons

Front cover

Front cover release button

Manual-feed slot

Paper tray

Transparency tray (optional)

Top cover

Top cover release button

Transit restraint (printhead lock)

Lower Paper Tray Assembly (optional)

LETTER

1-4 Phaser 360 Color Printer

9922-125

Maintenance tray

Waste liner

Exit cover release button

Exit cover

About Your Printer

Ink loading bins

Ink sticks

Front cover (open)

9922-146

User Manual 1-5

About Your Printer

External hard drive (optional), with bracket and cable

Back panel with interface ports and PhaserShare network card slot

On/Off switch

Power cord

Ethernet®

RCV XMT

Parallel

Network Adapter

LNK

Ethernet

Second Feeder

PhaserShare

Series B

Ethernet Card

TX RX

100 Mbs

TP LINK

10/100Base-TX

Network Adapter

10Base2

LNK

RCV XMT

Ethernet

Service

Only

Parallel

RESET

1 2 3 4

PS PE

Second Feeder

9922-147

1-6 Phaser 360 Color Printer

Printer parts and components

Consumables

ColorStix solid-ink sticks

Phaser 360 printer ColorStix¨ solid-ink sticks come in four colors: cyan, magenta, yellow, and black. Each of these ink sticks has a unique shape that matches the shape of the corresponding loading bin on top of the printer. The printer holds up to three ink sticks of each color, and you can replace ink sticks easily Ñ and without having to wait until the printer runs out of ink. ColorStix ink sticks are clean, safe, and environmentally friendly.

Your printer is shipped with a starter ink pack containing one of each color ink stick. Replace ink sticks when prompted by the printer.

About Your Printer

Note

To ensure that your printer is always available for use, Tektronix recommends that you immediately order and maintain a stock of each color ink stick. See “Printer supplies” on page 10-2 for ordering information.

Maintenance tray and waste liner

The maintenance tray is a replaceable tray that is used during the printerÕs printing and cleaning operations. The blue plastic tray inserted in the maintenance tray is the waste liner, which catches ink purged when the printer runs through its cleaning cycle. Replace the maintenance tray when a message at the printerÕs front panel indicates the tray is low, after about 12,500 prints. Empty the waste liner when prompted by the printer.

Note

To avoid printing delays, always keep an extra maintenance tray available. See “Printer supplies” on page 10-2 for ordering information.

User Manual 1-7

About Your Printer

Printer parts

Paper/transparency tray

The standard tray (for either letter- or A4-size media) shipped with the printer accepts up to 200 sheets of common ofÞce paper, ranging from 60 to 120 g/m 50 sheets of transparencies or labels in the standard paper tray.

(16 to 32 lb.)., You can also load full-sheet peel-off labels or up to

Manual feed slot

Use this slot to feed single sheets of paper, nonglossy cover stock Ñ up to 220 g/m

(80 lb.) Ñ or transparencies.

Transit restraint

The transit restraint on the right side of the printer secures the printhead in the printer. You must lock the transit restraint before moving or shipping the printer and unlock the transit restraint before operating the printer.

Back panel

The On/Off switch, power plug, and interface ports are on the back of the printer. The Phaser 360 printer has a built-in Ethernet connection, a SCSI port for an external hard drive, a bidirectional parallel port, and an expansion slot to support an optional Tektronix PhaserShare network card.

1-8 Phaser 360 Color Printer

Options and accessories

High-capacity transparency tray

Save time and effort by ordering a Tektronix high-capacity transparency tray for transparency and label printing only. Transparency trays (letter- and A4-size) hold up to 175 sheets (about three boxes) of transparencies and

100 sheets of labels. By adding a transparency tray and a Lower Paper Tray

Assembly, you can print on paper and transparencies without having to leave your computer to swap trays.

Tektronix transparency media

To ensure reliable, high-quality transparency printing, use only Tektronix standard or premium transparencies. Premium-grade transparencies, indicated by a notched corner, provide superior print quality and enhanced ink adhesion.

Lower Paper Tray Assembly

About Your Printer

With a 625-sheet paper capacity, the Lower Paper Tray Assembly is recommended for high-volume printing needs. Dual-tray printing is especially convenient if you commonly print on different types of media. For example, you can keep plain paper in the lower tray, and transparencies, letterhead, or label media in the upper tray. The optional Lower Paper Tray Assembly can be ordered for either letter- or A4-size paper.

Tektronix external hard disk

Add the Tektronix 2.1-Gbyte external hard disk to a Phaser 360 printer to make your printer even more versatile. The following capabilities are added with the installation of the Tektronix external hard drive:

■ Collating large jobs. The Quick Collate function collates large

print jobs quickly, performing this task faster than the collation feature that may exist in your application.

User Manual 1-9

About Your Printer

■ Expanded job accounting. Allows you to keep records on up to

5000 print jobs. You can track usage rates and times, users, paper consumption, duration of print jobs, and other important information.

■ Font storage. Provides storage for additional downloadable fonts.

Refer to the printerÕs CD-ROM and the PhaserShare NetworkingSystem Administrator Manual for more information.

1-10 Phaser 360 Color Printer

Chapter

Getting Set Up

Setting up the printer: at a glance

Unpack the printer and its accessories (page 2-3).

Send in your registration card (page 2-3).

Install the Lower Paper Tray Assembly (optional) (page 2-4).

Unlock the transit restraint (page 2-7).

Install the maintenance tray (page 2-8).

Load the ink sticks (page 2-10).

Load the paper tray (page 2-11).

Attach an external hard drive (optional) (page 2-17).

Connect the printer to your computer or network (page 2-18).

10.

Connect the power cord and turn printer on (page 2-21).

11.

Let the printer warm up (15 minutes) (page 2-23).

12.

Select a language from the front panel display menu (page 2-24).

13.

Print a ConÞguration Page (page 2-25).

14.

Install the appropriate printer driver software (page 3-1).

User Manual 2-1

Getting Set Up

What you get with your printer

The following items are shipped with the printer. The optional Lower Paper Tray Assembly, network cards, and Tektronix external hard disk are shipped separately.

Quick-Start Installation guide

ColorStix ink starter pack

Package of Tektronix premium transparencies

Paper tray (letter- or A4-size)

Maintenance tray and waste liner

Cleaning kit

Power cord

Parallel cable adapter

Registration packet

10.

Supplies sheet

11.

License agreement

12.

Phaser 360 Color Printer User Manual

13.

Phaser 360 Color Printer Quick Reference Guide

14.

Phaser 360 Printer CD-ROM, ATM (Adobe Type Manager) CD-ROM, and diskettes (printer drivers and utility software)

15.

PhaserShare Networking Administrator Manual and diskettes

2-2 Phaser 360 Color Printer

Choosing a printer location

To ensure proper printer operation:

Install the printer on a ßat surface. The degree of tilt should be no more than 3 degrees, approximately equivalent to lifting one side of the printer 2 cm (0.75 in.) off a ßat surface.

Allow at least 5 cm (2 in.) clearance on each side of the printer for proper ventilation and to prevent the printer from overheating.

Getting Set Up

Caution

Some of the printer’s internal parts may be damaged or the printer may not operate properly if the printer isn’t adequately ventilated. Avoid leaving loose paper or packing materials next to the vent on the right side of the printer; they may adhere to the vent, causing the printer to overheat.

Removing the packing material

Remove the plastic bag and packing materials surrounding the printer.

Note

Save all boxes and packing material in case you need to ship the printer later.

Registering the printer

Your product registration card is contained in the Register Now! envelope that is shipped with your printer. Fill out the appropriate card (U.S. or international versions) and mail it. By registering your printer with Tektronix, you validate the product warranty and ensure that you will receive information about upgrades, service, and accessories. You can also register on-line at the Tektronix web site:

http://www.tek.com./Color_Printers/

User Manual 2-3

Getting Set Up

Installing the Lower Paper Tray Assembly (optional)

Caution

If you are adding a Lower Paper Tray Assembly to a printer that is already in service, let the printer cool down for at least 30 minutes before you move it to allow sufﬁcient time for the ink to solidify. Then remove the maintenance tray , and turn off and unplug the printer.

Unpack the Lower Paper Tray Assembly.

Remove the tray from the Lower Paper Tray Assembly. Remove the shipping block from the tray and replace the tray in the assembly. Refer to page 2-15 for paper-loading instructions.

Place the Lower Paper Tray Assembly where you will install the printer.

Note

2-4 Phaser 360 Color Printer

9922-04

To ensure proper printer operation, install the printer and Lower Paper Tray Assembly on a ﬂat surface having no more than 3 degrees of tilt. This is approximately equivalent to lifting one side of the printer 2 cm (0.75 in.) off a ﬂat surface.

9922-02

Place the printer on top of the Lower Paper Tray Assembly.

9101-57

Getting Set Up

Warning

The printer weighs about 32 kg (70 lb.). Do not attempt to lift the printer without the assistance of another person.

Make sure that the left and right alignment pins Þt in the holes in the base of the printer.

Plug the Lower Paper Tray Assembly cable into the printer.

User Manual 2-5

Getting Set Up

If you are installing a Lower Paper Tray Assembly on a printer already in service, reinsert the maintenance tray, plug the printer back in, and turn the printer on.

Warning

■ For ordering information, refer to ÒLower Paper Tray AssemblyÓ

The printer is not permanently attached to the Lower Paper Tray Assembly. When moving the printer, ﬁrst disconnect it from the Lower Paper Tray Assembly and then move each unit separately. Moving the printer incorrectly may cause damage or personal injury.

on page 10-4.

2-6 Phaser 360 Color Printer

Unlocking the transit restraint

9922-03

Insert a wide ßat-blade screwdriver into the slot of the transit restraint lock, located on the right side of the printer.

While pushing inward with slight pressure, turn the lock button counterclockwise until it springs out ßush with the side of the printer.

Getting Set Up

Caution

If you move or ship the printer, be sure to lock the transit restraint to protect the printhead from damage. Always turn the printer power off using the On/Off switch before locking or unlocking the transit restraint. Refer to “Moving or shipping your printer” on page 7-2 for more information.

User Manual 2-7

Getting Set Up

Installing the maintenance tray

The disposable maintenance tray (labeled with a blue ÒBÓ) shipped with your printer must be installed before printing is possible. For more details on the maintenance tray, see ÒEmptying the waste linerÓ on page 7-8 and ÒReplacing the maintenance trayÓ on page 7-11.

Note

To avoid printing delays, always keep an extra maintenance tray available for use in the printer. For ordering information, see “Printer supplies” on page 10-2.

Open the maintenance tray shipping box and remove the maintenance tray.

Remove the packing materials from the maintenance tray. Retain

the plastic bag for disposal of the used maintenance tray later.

Open the front cover.

2-8 Phaser 360 Color Printer

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Getting Set Up

Install the maintenance tray by sliding it into the printer. Make sure that the tray slides in straight on both sides.

Using both thumbs, push the tray in Þrmly until it latches.

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Close the front cover.

Caution

If you move or ship the printer, be sure to remove the maintenance tray to protect the printer from damage. Refer to “Moving or shipping your printer” on page 7-2 for more information.

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User Manual 2-9

Getting Set Up

Loading the ink sticks

Your printer is shipped with a sampler containing one of each of the ColorStix ink sticks (black, cyan, magenta, and yellow). Load the ink sticks before you begin printing. For more details on color ink sticks, see ÒAdding inkÓ on page 7-6.

Note

To avoid printing delays, maintain a stock of each color ink stick. For ordering information, see “Printer supplies” on page 10-2.

Open the top cover. Note the color-coded label and the different shapes of the slots of the ink-loading bin. Each ink stick color has a unique shape.

Drop the ink stick of the correct color and shape into each ink-loading bin, with the narrow (tapered) edge down.

After loading all four ink sticks, close the top cover.

2-10 Phaser 360 Color Printer

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+ 222 hidden pages