Tektronix 350 User Manual

User Manual

Phaser

350

Color Printer

First printing March 1997 070-9682-01

Tektronix, Inc. Printed in the U.S.A. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

Tektronix

, Phaser

, ColorStix

, and Made for Each Other

are registered trademarks of Tektronix, Inc.

TekColor™, PhaserShare™, PhaserPrint™ and PhaserLink™ are trademarks of Tektronix, Inc.

IntelliSelect™ is a trademark, and Adobe Trajan

, Adobe Wood Type

, Blackoak

, PostScript

, Carta

, Tekton

, A TM

and Poetica

, Adobe

Caslon, Adobe Garamond

are registered trademarks of Adobe

, Lithos

Systems Incorporated which may be registered in certain jurisdictions. Adobe Brilliant Screens™ technology is a trademark of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions.

Apple, Macintosh, and AppleTalk are r egister ed trademarks, and QuickDraw is a trademark of Apple Computer Incorporated.

Times™, Helvetica™, and Palatino™ are trademarks of Linotype-Hell AG and/or its subsidiaries.

ITC Avant Guard Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation.

Kaufmann, Americana and Park Avenue are registered trademarks of Kingsley/ATF Type Corporation.

Barmeno is a trademark and Formata is a registered trademark of H. Berthold AG.

Windows

Novell

is a registered trademark of Microsoft Corporation.

NetWare

is a registered trademark of Novell, Inc.

UNIX

is a registered trademark in the United States and other countries, licensed exclusively through X/Open

Company Ltd.

is a registered trademark of Hewlett-Packard Corporation.

PCL

PANTONE

Colors generated by the Phaser 350 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identiﬁed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.

PANTONE Color simulations are only obtainable on these products when driven by qualiﬁed Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualiﬁed licensees. © Pantone, Inc., 1988.

All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or their respective companies.

The method of printing employed by Tektronix Phaser

350 Color Printer is covered by U. S. Patent No. 5,372,852. Purchase of a Tektronix Phaser 350 Color Printer provides a purchaser with a license under claims 1, 3, 20, and 22 of the '852 patent, but not a license under other claims of that patent, which cover methods of printing using inks having speciﬁc properties. Use of solid-ink sticks — manufactured by any other party and having these speciﬁc properties — with a Tektronix Phaser 350 Color Printer is not licensed.

Phaser

Tektronix warrants that the Phaser 350 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment and that the Maintenance Cartridge in the Phaser 350 will be free from defects in materials and workmanship for a period of ninety (90) days from the date of shipment or six months where longer periods are required by law. If the Phaser 350 or its Maintenance Cartridge proves defective during their respective warranty periods, Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product.

This warranty applies only to products returned to the designated Tektronix depot or the Tektronix authorized representative from which the product was originally purchased. For products returned to other locations, Customer will be assessed the applicable service charge. The above limitation shall not apply within the European Economic Area, where products may be returned for warranty service to the nearest designated service depot regardless of the place of purchase.

In order to obtain service under this warranty, Customer must provide the applicable ofﬁce of Tektronix or its authorized representative with notice of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product to the service center designated by Tektronix or its representative, with shipping charges prepaid. Tektronix or its representative shall pay for the return of the product to Customer. Customer shall be responsible for paying any associated taxes or duties.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:

350 Warranty

a. to repair damage resulting from attempts by personnel other than Tektronix representatives to

install, repair or service the product;

b. to repair damage resulting from improper use or connection to incompatible equipment;

c. to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables;

d. to repair a product that has been modiﬁed or integrated with other pr oducts when the ef fect of such

modiﬁcation or integration increases the time or difﬁculty of servicing the product;

e. to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at

the frequency and as prescribed in the user manual; or

f. to repair this product after the limit of its duty cycle of 20,000 pages per month has been r eached; all

service thereafter shall be billed on a time and material basis.

THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Users safety summary

Terms in manual:

Power source:

conductor and ground. Use only the speciﬁed power cord and connector. Refer to a qualiﬁed service technician for changes to the cord or connector.

Operation of product:

product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases.

Safety instructions: Terms on product:

Care of product:

power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever you clean the product.

Ground the product:

necessary, contact a licensed electrician to install a properly grounded outlet.

CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life.

Do not apply more than 250 volts RMS between the supply conductors or between either supply

Avoid electric shock by contacting a qualiﬁed service technician to replace fuses inside the

WARNING Turning the power off using the On/Off switch does not de-energize the

printer. You must remove the power cord to disconnect the printer from the mains. Keep the power cord accessible for removal in case of an emergency.

Read all installation instructions carefully before you plug the product into a power source.

CAUTION A personal injury hazard exists that may not be apparent. For example, a

panel may cover the hazardous area. Also applies to a hazard to property including the product itself.

DANGER A personal injury hazard exists in the area where you see the sign.

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the

Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If

Symbols as marked on product: DANGER high voltage:

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

WARNING:

can cause an electrical shock. Electrical product may be hazardous if misused.

If the product loses the ground connection, usage of knobs and contr ols (and other conductive parts)

Contents

1 Introduction

Overview 1-1 Information roadmap 1-4

2 Getting Set Up

At a glance 2-1 Setting up the printer 2-2

What you get with your printer 2-2 Optional accessories 2-4 Touring the printer 2-6 Registering the printer 2-7 Removing the packing material 2-7 Installing the optional Lower Paper Tray Assembly 2-7 Unlocking the transit restraint 2-10 Installing the maintenance tray 2-11 Loading ink sticks 2-13 Selecting a media tray configuration 2-14 Loading media trays 2-15

Connecting the printer 2-20

Printer ports 2-20 PhaserShare network and serial connections 2-22 Parallel connection 2-23 SCSI peripheral devices 2-24 Turning on the printer 2-25 As the printer warms up 2-26 Front panel controls 2-27

Accessing the front panel menu 2-27 Selecting a language for the front panel 2-28 Help Pages overview 2-29 Installing the printer’s software 2-30

PC/Windows software 2-31

Macintosh software 2-52

Workstation software 2-61

User Manual

vii

3 Printing Basics

Printing from different platforms 3-1

Printing from a PC 3-2 Printing from a Macintosh 3-14 Printing from a workstation 3-20

Printing from specific applications 3-23

General hints and tips 3-23 Windows applications 3-23

Macintosh applications 3-24 Selecting print features 3-25 Print quality modes 3-27 Color corrections 3-28 All about media 3-29

Media size and weight 3-30

Margins and image area 3-31

Media and ink handling tips 3-32 Media trays 3-33

Establishing a default media tray (optional) 3-34 Printing letterhead 3-35 Printing transparencies 3-36

Transparency quality tips 3-37 Manual feed printing 3-38 Printer languages: PostScript, HP-GL, PCL5 3-40 Fonts 3-41

Resident typefaces (PostScript) 3-41

Printer’s Extended Features option 3-42

Resident typefaces (PCL5) 3-43

Downloading fonts 3-43

Macintosh screen fonts 3-44

Using fonts with Windows 3-45

Printing font samplers 3-45

viii

Phaser 350 Color Printer

4 Printing: Beyond the Basics

Working with color 4-2 TekColor corrections — making the best selection 4-3

Deciding which color correction to use 4-4 Color correction descriptions 4-6

Special considerations 4-9 Printing and using the color sampler charts 4-10 Using the Quick Collate option 4-12

Quick Collate and the Check Print option 4-13 Previewing with Check Print 4-14 Using Image Smoothing 4-16

5 Caring for Your Printer

Overview 5-1 Adding ink 5-2

Ink handling tips 5-3 Emptying the waste tray 5-4 Replacing the maintenance tray 5-7 Cleaning the printer 5-9

Cleaning pages 5-9

Cleaning supplies 5-10

Reordering cleaning kit supplies 5-11

Using isopropyl alcohol 5-12

Identifying cleaning solutions 5-13

Cleaning for light stripes: printhead 5-14

Cleaning for ink smears and transfix problems: internal paper path 5-17

Cleaning for jams and ink smears: paper-feed rollers 5-19

Cleaning for ink smears: paper-exit path 5-25

Cleaning for upper media tray jams: media-pick roller 5-30

Cleaning for lower tray jams: paper-pick rollers 5-35 Moving Your Printer 5-36

Waiting 30 minutes before moving 5-36

Removing the maintenance tray 5-36

Locking the transit restraint 5-37

Changing line voltage 5-38

User Manual

6 Troubleshooting

If you need help 6-1 Using the automated fax systems 6-2 Front panel messages 6-3 Problems and solutions 6-6 All about media jams 6-14

Locating jammed media 6-15

Removing jammed media 6-16 Improving print speed 6-18 If your file doesn’t print 6-21

General things to check for 6-21

If you are using PC/NFS 6-23

If you can’t print from Windows to an LPT port 6-23

Check the printer’s language mode 6-25 PostScript printing errors 6-26

Using a PostScript error handler 6-27

Fixing timeout problems in Windows 6-29 Printed colors are not what you expected 6-32

In general 6-32

Printing PANTONE Colors 6-33

Blue colors look too purple 6-33

Using the Tektronix halftone screens 6-34 Selecting page sizes in Windows applications 6-36 Fonts printing incorrectly from Windows 6-38 Sharing the printer on a network 6-39

Driver, utility files, and front panel interactions 6-39

If the LaserWriter Utility does not work 6-40

If you are using PC/NFS and Windows 3.1 6-40

Phaser 350 Color Printer

7 Using the Front Panel

Front panel overview 7-1

Front panel indicators 7-1 Front panel buttons 7-2 Two-line display 7-3 Enabling and disabling the front panel menu 7-4 Front panel menu map 7-5

Printer Help Pages 7-6

Printing the help pages 7-7 Printer standby modes 7-8 Selecting the cleaning page source 7-9

8 Supplies, Accessories, and Expanding your System

Tektronix supplies: the mark of quality 8-1 Customizing your printer 8-1 Ordering printer supplies 8-2

Interface cables and adapters 8-3 Extended Features upgrade 8-4 Optional Lower Paper Tray Assembly 8-5 Optional media trays 8-6

Benefits of multiple media trays 8-6 Memory upgrade 8-7 Font upgrade 8-7 600 x 300 dpi upgrade 8-7 PhaserShare network cards 8-8

Benefits of networking the printer 8-8 Phaser Copystation 8-9 PhaserPrint 8-9 PhaserSym 8-10 SCSI hard disk 8-10

User Manual

9 Regulatory Information and Specifications

Declaration of conformity 9-1 Canadian EMC (Electromagnetic Compatibility)

regulatory standards 9-2 FCC Class B warning (for 115 VAC equipment) 9-2 Material Safety Data Sheets 9-3

MSDS for ColorStix ink sticks 9-4

MSDS for silicone oil 9-6 Specifications 9-8 Safety and emissions 9-9

Index

xii

Phaser 350 Color Printer

Chapter

Overview

Introduction

The Tektronix Phaser technology. Solid ink-jet refers to the melting of the solid inks inside the printer which then resolidify quickly as the image is transferred onto paper. The ink hardens so rapidly that it does not have time to bleed into the paper, so the printed colors remain brilliant and well-deﬁned.

The Phaser 350 printer produces laser-quality color prints on Letter-size and A4-size paper, transparency and peel-off label media. With a print speed of up to six pages-per-minute on paper and two pages-per-minute on transparencies, the printer is well suited to workgroup printing environments.

For paper printing, the printer accepts common ofﬁce paper ranging from 16 to 32 lbs. (60 to 120 g/m capability, you can print on non-glossy cover stock ranging from 50 to 80 lbs. (135 to 220 g/m transparencies for enhanced ink adhesion and superior print quality.

350 Color Printer uses Tektronix’ solid ink-jet

). Using the printer’s manual feed

). For transparency printing, use Tektronix premium

In its standard conﬁguration, the printer provides 300 x 300 dots-per-inch (dpi) resolution color printing, 8 Mbytes of memory and a total of 17 fonts. Adding the Extended Features option increases print resolution and print performance, making it Features option adds 600 x 300 dpi resolution printing, 24 Mbytes of memory, job collation and Check Print features, and a total of 69 fonts. Additional memory improves the printer’s performance by ofﬂoading your computer faster, improving processing speeds, allowing job pipelining, and providing storage for more downloadable fonts.

the choice for larger workgroups. The Extended

User Manual

1-1

Introduction

Options and Accessories.

The printer can be upgraded with a variety of accessories to expand its capabilities. A 500-sheet Lower Paper Tray Assembly increases print capacity for high-demand printing environments. Optional Letter- and A4-size transparency trays make it possible to print on paper and transparency media without changing trays. Network options make the printer a fast, sharable printing resource.

Network printing.

The printer works with PCs, Macintosh computers, and Unix and VMS workstations, making it a resource that can be shared in mixed environments. You can connect the printer to one host or several hosts because it supports simultaneously active interface ports. In addition to its standard bidirectional parallel port, optional PhaserShare network interface cards provide Ethernet, Token Ring and LocalTalk/serial connectivity. Automatic port and protocol sensing and switching makes the printer accessible in mixed network environments.

Language support.

Using the Phaser 350 printer, you can make color prints from a variety of software applications, since it incorporates Adobe’s PostScript Level 2 software. The printer accepts Hewlett-Packard Graphics Language (HP-GL) ﬁles. Support for monochrome PCL5 (Printer Command Language) ﬁles is optionally available. The printer can automatically switch between all three supported languages: PostScript, HP-GL, and PCL5.

Font support.

The printer accepts Adobe Type 1 and Type 3 downloadable fonts, TrueType fonts, PCL5, and a variety of user-deﬁned fonts. To extend font capacity, the printer supports a SCSI-connected external hard disk for storage of additional fonts.

1-2

Color corrections.

color correction modes that let you optimize your color prints.

Print quality modes.

you balance print requirements between speed and quality.

■

Fast Color mode for good print quality at 6 pages per minute.

■

Standard mode for better print quality at 4 pages per minute.

■

*Enhanced (600 x 300) mode for the best text and image quality at

2 pages per minute.

Requires the printer’s Extended Features option.

Phaser 350 Color Printer

TekColor

™

Correction provides several user-selectable

The printer provides three print-quality modes that let

Introduction

PhaserLink software printer control and information access.

software provides a breakthr ough in printer contr ol and information access. Rather than use vendor-proprietary, printer-speciﬁc, and platform-speciﬁc management utilities, PhaserLink software provides this function using HTTP (HyperText Transfer Protocol, the basis for World Wide Web browsers). This allows you to use a standard web browser to view printer status, control printer conﬁguration, and link to online documentation via the World Wide Web.

Note

Easy to use and maintain.

Phaser 350 printer is a fast, easy-to-use printer. When the printer is low on ink, you just drop in Tektronix ColorStix printing. Each ColorStix solid-ink stick has a unique color and shape to simplify loading.

To use PhaserLink software, the printer must be connected to a network running TCP/IP. Refer to the

Cards and Software System Administrator Manual

complete details.

Designed for the business ofﬁce environment, the

PhaserShare Network

solid-ink sticks and continue

PhaserLink™

for

To order ColorStix solid-ink sticks, transparencies, paper or other supplies, refer to the supplies information sheet that is shipped with the printer and contact your local dealer or, in the United States and Canada, call Tektronix at

1-800-835-6100 .

User Manual

1-3

Introduction

Information roadmap

Tektronix provides information on the Phaser 350 printer in several ways:

User Manual

The Phaser 350 Color Printer User Manual (this manual) includes information on setting up and using the printer:

■

Hardware and software set up

■

Selecting print features in a driver

■

Caring for your printer

■

Maintaining print quality and troubleshooting

Diskettes

The printer’s diskettes contain printer drivers, printer description ﬁles, color sampler charts, and utility ﬁles.

CD-ROM

The printer’s CD-ROM contains the contents of this user manual, as well as supplemental information, in Adobe

■

Using the printer’s downloadable utility ﬁles

■

Printing HP-GL and PCL5 ﬁles

■

Printing from workstations Using PANTONE Colors

■

For instructions on installing and using the Adobe Acrobat Reader to view PDF ﬁles, refer to the

README ﬁles on the CD-ROM.

Acrobat

(PDF) format:

W orld Wide Web

If you have access to the Internet, you can view documentation topics and answers to Frequently Asked Questions available at Tektronix’ web site:

http://www.tek.com/Color_Printers/userdoc/introduction.html

1-4

Phaser 350 Color Printer

Chapter

At a glance

Getting Set Up

Installation of your printer involves these tasks:

Setting up the printer (page 2-2). Putting all the pieces together: unpacking the printer and accessories, installing the optional Lower Paper Tray Assembly, installing the optional Phaser CopyStation, loading the media tray(s), loading ink sticks, and installing the maintenance tray.

Note

For instructions on installing a SCSI hard disk for font storage and print collation, refer to the printer’s CD-ROM.

Connecting the power and interface cables (page 2-20).

Selecting a language for the front panel (page 2-28).

Installing printer driver software on your computer (page 2-30). Using the Printer Software diskettes or the printer’s CD-ROM to install software, for example, drivers, PostScript Printer Description (PPD) ﬁles and utility ﬁles, on a Macintosh, or a PC running Windows 95, Windows 3.1, or Windows NT.

Caution

To ensure proper printer operation, install the printer on a ﬂat surface having no more than 3 degrees of tilt. This is approximately equivalent to lifting one side of the printer 2 cm (0.75 inches) off of a ﬂat surface.

User Manual

2-1

Getting Set Up

Setting up the printer

What you get with your printer

The printer and its basic accessories are shipped in a single box. If you ordered an optional Lower Paper Tray Assembly or Phaser Copystation, each is shipped separately.

The following items are shipped with the printer:

Quick-Start Installation guide

Phaser 350 printer ColorStix ink starter pack

Paper tray (Letter- or A4-size)

Power cord

Maintenance tray

Cleaning kit

TekColor Care envelope (includes the registration card)

Phaser 350 Color Printer User Manual

Phaser 350 printer Media Sampler

10.

Phaser 350 printer driver software (CD-ROM and diskettes)

11.

PhaserShare Network User Manuals and diskettes (optional)

12.

Parallel cable adapter

See “Interface cables and adapters” on page 8-3 for additional information on interface cables and adapters.

2-2

Phaser 350 Color Printer

Getting Set Up

Quick-Start

TekColor

Information

Installation

Phaser

™

Envelope

350

™

Care

Cleaning

Kit

User

Manual

Media Sampler

PhaserShare

Manuals

9682-01

User Manual

2-3

Getting Set Up

Optional accessories

When you order one of the printer’s optional accessories, each is shipped separately in its own box. For information on ordering optional accessories, refer to Chapter 8.

1. Lower Paper Tray Assembly (recommended).

capacity, the Lower Paper Tray Assembly transforms the printer into a high-volume printing solution for networked environments. Dual-tray printing capability is especially useful if you commonly print on several types of media, for example, ofﬁce paper in the lower tray, and transparencies, letterhead, or label media in the upper tray.

2. Phaser Copystation.

walk-up color copying capability to the printer. Its front-panel controls let you specify the number of copies and select among color, gray scale and black-and-white copying modes. You can choose to make copies reduced to 25% or enlarged to 200% of the original’s size, and you can adjust copies for color balance and lightness.

3. Transparency tray (recommended).

you can save time and effort by purchasing an optional transparency tray dedicated for printing transparencies.

Using both paper and transparency trays, you can conveniently print on several types of media by simply swapping trays. There is no need to load and unload trays when changing between media types.

The Phaser Copystation adds easy-to-use,

If you often print transparencies,

With a 500-sheet

2-4

4. SCSI disk for collation.

hard disk to a Phaser 350 printer with the Extended Features option, you can take advantage of the printer’s Quick Collate feature. This speciﬁc SCSI drive is available from Tektronix; refer to Chapter 8 for ordering information. Quick Collate performs document collation in the printer, which is faster than the collation feature that exists in some applications. For more information, refer to “Using the Quick Collate option” on page 4-12.

Phaser 350 Color Printer

When you add a 1.2 Gigabyte external SCSI

Getting Set Up

Phaser CopyStation

9101-70b

User Manual

2-5

Getting Set Up

Touring the printer

Use the following illustration to familiarize yourself with the printer.

10.

11.

Front cover release button Front panel menu display and buttons Exit cover Exit cover release button Ink loading bins (under top cover) Top cover release button On/Off switch and access to I/O ports Transit restraint Media tray Front cover Maintenance tray

2-6

Phaser 350 Color Printer

9101-59

Registering the printer

The TekColor Care information envelope contains your TekColor Care registration card.

Find the registration card that is appropriate for you (U. S. or international versions).

Fill out the registration card and mail it.

By registering your printer with Tektronix, you are validating the product warranty and you are ensuring that you will be sent information about upgrades, service, and accessories as it becomes available.

Removing the packing material

Remove the plastic bag and packing materials surrounding the printer.

Getting Set Up

Note

Save all boxes and packing material in case you need to ship the printer later.

Installing the optional Lower Paper Tray Assembly

An optional Lower Paper T ray Assembly for paper printing is available as an option (Tektronix order number Z340LTA). With a 500-sheet capacity, the Lower Paper Tray Assembly enables the printer to be used as a high-volume printing solution for networked environments.

Using the optional Lower Paper Tray Assembly, you can conﬁgure the printer for dual-tray printing capability. Two trays are especially useful if you commonly print on several types of media, for example ofﬁce paper in the lower tray and transparencies, letterhead, or label media in the upper tray.

Caution

To avoid damaging the printer, let the printer cool down for at least 30 minutes before you begin installing a Lower Paper Tray Assembly. This provides sufﬁcient time for the melted ink to solidify.

User Manual

2-7

Getting Set Up

Warning

The printer is not permanently attached to the Lower Paper Tray Assembly. When moving the printer, ﬁrst disconnect it from the Lower Paper Tray Assembly and then move each unit separately. Moving the printer incorrectly may cause damage or personal injury.

The printer weighs about 32 kg (70 lbs.). Do not attempt to lift the printer without the assistance of another person.

2-8

Install the Lower Paper Tray Assembly using these steps:

Remove the tray from the Lower Paper Tray Assembly. Remove the shipping block from the tray and replace the tray in the Lower Paper Tray Assembly.

Place the printer on top of the Lower Paper Tray Assembly.

Note

Phaser 350 Color Printer

9101-57

To ensure proper printer operation, install the printer and Lower Paper Tray Assembly on a ﬂat surface having no more than 3 degrees of tilt. This is approximately equivalent to lifting one side of the printer 2 cm (0.75 inches) off of a ﬂat surface.

Getting Set Up

9101-02

Make sure that the left and right alignment pins ﬁt in the holes in

the base of the printer.

Plug the Lower Paper Tray Assembly cable into the printer.

To move the printer more than a few feet, it is easier to disconnect the Lower Paper T ray Assembly and move the printer separately from the Lower Paper T ray Assembly.

Caution

To avoid damaging the printer, let the printer cool down for at least 30 minutes before you move it so that the ink has time to solidify.

User Manual

2-9

Getting Set Up

Unlocking the transit restraint

Caution

To avoid damaging the printer, always turn the printer power off using the On/Off switch before locking or unlocking the transit restraint.

Turn the printer power off using the rear-panel On/Off switch. The transit restraint lock is located on the right side of the printer.

Insert a wide ﬂat-blade screwdriver into the lock slot. While pushing inward with slight pressure, turn the lock button

counterclockwise until it springs out ﬂush with the side of the printer.

2-10

Caution

Phaser 350 Color Printer

9101-03

If you move or ship the printer, be sure to lock the transit restraint to protect the printhead from damage. Refer to “Moving Your Printer” on page 5-39 for more information.

Installing the maintenance tray

The printer is shipped with a maintenance tray that must be installed before printing is possible. The front panel displays a message telling you when the maintenance tray is low, allowing you to make a limited number of prints before the tray is depleted. To avoid printing delays, always keep an extra maintenance tray available for use in the printer.

Getting Set Up

Note

When you reorder a replacement maintenance tray for the printer, use Tektronix order number 436-0294-03.

Open the front cover.

9101-65

Open the maintenance tray shipping box and remove the maintenance tray.

User Manual

2-11

Getting Set Up

Remove the packing materials from the maintenance tray. Retain the plastic bag for disposal of the used maintenance tray.

Install the maintenance tray by sliding it into the printer.

9101-37

2-12

Note

Close the front cover.

Caution

Phaser 350 Color Printer

To prevent jams at the media tray, be sure to push the maintenance tray into the printer until both sides latch ﬁrmly into place.

If you move or ship the printer, be sure to remove the maintenance tray to protect the printer from damage. Refer to “Moving Your Printer” on page 5-39 for more information.

Loading ink sticks

9101-21

Getting Set Up

The printer’s standard accessories include a box containing one of each color Phaser 350 ColorStix

solid ink sticks: cyan, magenta, yellow and black. You’ll need to load the box of ink sticks during printer set up. To ensure that your printer is always available for use, Tektronix recommends that you immediately reorder and maintain a stock of each color ink stick. Refer to “Ordering printer supplies” on page 8-2 for ordering information.

Note

To ensure optimum printing performance and best ink economy, leave the printer turned on overnight and during weekends.

Open the top cover.

Drop the appropriate color Phaser 350 ColorStix ink stick into each ink loading bin. Ink sticks are uniquely shaped to ﬁt into the correct ink-loading bin.

After loading the appropriate color ink stick, close the top cover.

User Manual

2-13

Getting Set Up

Selecting a media tray conﬁguration

If you print on different types of media (paper and transparencies, letter head or label stock) or different media sizes (U.S/Letter and Metric/A4), you’ll want to obtain a media tray for each type of media you use. For transparency printing, the optional transparency tray is recommended.

The standard paper tray shipped with your printer accepts Letter-size paper and label stock. An optional A4-size paper tray supports A4-size paper and label stock printing. Optional transparency trays can be ordered for Letterand A4-size transparency media. An optional Lower Paper Tray Assembly for high-volume printing can be ordered for Letter- and A4-size paper only.

Refer to “Optional media trays” on page 8-6 for ordering information.

Ofﬁce paper, letterhead, and label printing

Standard paper tray: Use the standard 200-sheet paper tray shipped with

your printer for paper, letterhead, and label stock print jobs.

Optional Lower Paper Tray Assembly: In workgroup printing

environments, you’ll want to add the optional 500-sheet Lower Paper Tray Assembly to supplement the standard paper tray. The Lower Paper Tray is also convenient when you want to print on paper (lower tray) and another media, such as transparency, letterhead, or label stock (upper tray). With dual-tray capability, you can print on different media directly from the printer driver without the need to leave your computer to switch trays.

Note

The Lower Paper Tray Assembly supports printing on paper only.

Transparency printing

T ransparency tra y: If you often print transparencies, you can save time and

effort by purchasing an optional transparency tray dedicated for printing transparencies. Using both paper and transparency trays, you can easily print on several types of media by simply swapping trays. There is no need to load and unload trays when changing between media types.

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Phaser 350 Color Printer

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