Tektronix 340 User Manual

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User Manual

Phaser

340

Color Printer

First printing February 1996 070-9101-03

1996 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

If acquired subject to FAR or DFARS, the following shall apply:

■

Unpublished — rights reserved under the copyright laws of the United States.

■

Restricted Rights Legend — Use, duplication, or disclosures by the U.S. government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS

252.227-7013, or in subparagraph (c) (2) of the Commercial Computer Software – Restricted Rights clause at FAR 52.227-19, as applicable. Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

Tektronix

, Phaser

, ColorStix

, and Made for each other

are registered trademarks of Tektronix, Inc.

TekColor™, PhaserShare™, and PhaserLink™ are trademarks of Tektronix, Inc.

Adobe™, PostScript™, IntelliSelect™, Adobe Caslon, Adobe Garamond, Lithos, Trajan, Adobe Wood Type, Blackoak, Carta, Tekton and Poetica are trademarks of Adobe Systems, Incorporated which may be r egister ed in certain jurisdictions. Adobe Brilliant™ Scr eens technology is a trademark of Adobe Systems, Incorporated or its subsidiaries and may be registered in certain jurisdictions.

Times™, Helvetica™, and Palatino™ are trademarks of Linotype-Hell AG and/or its subsidiaries.

ITC Avant Guard Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation.

Kaufmann, Americana and Park Avenue are registered trademarks of Kingsley/ATF Type Corporation.

Barmeno is a trademark and Formata is a registered trademark of H. Berthold AG.

Windows

Novell

UNIX

is a registered trademark of Microsoft Corporation.

NetWare

is a registered trademark of Novell, Inc. in the United States and other countries, licensed exclusively

is a registered trademark of Novell, Inc.

through X/Open Company Ltd.

is a registered trademark of Hewlett-Packard Corporation.

PCL

PANTONE

Colors generated by the Phaser 340 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identiﬁed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.

PANTONE Color simulations are only obtainable on these pr oducts when driven by qualiﬁed Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualiﬁed licensees. © Pantone, Inc., 1988.

All trademarks noted herein are either the property of Tektronix, Inc., Pantone, Inc., or their respective companies.

Phaser

Tektronix warrants that the Phaser 340 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment and that the Maintenance Cartridge in the Phaser 340 will be free from defects in materials and workmanship for a period of ninety (90) days from the date of shipment or six months where longer periods are required by law. If the Phaser 340 or its Maintenance Cartridge proves defective during their respective warranty periods, Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product.

This warranty applies only to products returned to the designated Tektronix depot or the Tektronix authorized representative from which the product was originally purchased. For products returned to other locations, Customer will be assessed the applicable service charge. The above limitation shall not apply within the European Economic Area, where products may be returned for warranty service to the nearest designated service depot regardless of the place of purchase.

In order to obtain service under this warranty, Customer must provide the applicable ofﬁce of Tektronix or its authorized representative with notice of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product to the service center designated by Tektronix or its r epresentative, with shipping charges prepaid. Tektronix or its representative shall pay for the return of the product to Customer. Customer shall be responsible for paying any associated taxes or duties.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:

340 Warranty

a. to repair damage resulting from attempts by personnel other than Tektronix representatives to

install, repair or service the product;

b. to repair damage resulting from improper use or connection to incompatible equipment;

c. to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables;

d. to repair a product that has been modiﬁed or integrated with other pr oducts when the ef fect of such

modiﬁcation or integration increases the time or difﬁculty of servicing the product;

e. to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at

the frequency and as prescribed in the user manual; or

f. to repair this product after the limit of its duty cycle of 20,000 pages per month has been r eached; all

service thereafter shall be billed on a time and material basis.

THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Users safety summary

Terms in manual:

Power source:

conductor and ground. Use only the speciﬁed power cord and connector. Refer to a qualiﬁed service technician for changes to the cord or connector.

Operation of product:

product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases.

Safety instructions: Terms on product:

Care of product:

power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair, and whenever you clean the product.

Ground the product:

necessary, contact a licensed electrician to install a properly grounded outlet.

CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life.

Do not apply more than 250 volts RMS between the supply conductors or between either supply

Avoid electric shock by contacting a qualiﬁed service technician to replace fuses inside the

WARNING Turning the power off using the On/Off switch does not de-energize the

printer. You must remove the power cord to disconnect the printer from the mains. Keep the power cord accessible for removal in case of an emergency.

Read all installation instructions carefully before you plug the product into a power source.

CAUTION A personal injury hazard exists that may not be apparent. For example, a

panel may cover the hazardous area. Also applies to a hazard to property including the product itself.

DANGER A personal injury hazard exists in the area where you see the sign.

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the

Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If

Symbols as marked on product: DANGER high voltage:

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

WARNING:

can cause an electrical shock. Electrical product may be hazardous if misused.

If the product loses the ground connection, usage of knobs and contr ols (and other conductive parts)

Contents

1 Introduction

2 Getting Set Up

At a glance 2-1 Checking the inventory 2-2

Optional accessories 2-4 Touring the printer 2-6 Registering the printer 2-7 Setting up the printer 2-8

Quick-Start Installation guide 2-8

Removing the packing material 2-8

Installing the optional Lower Paper Tray Assembly 2-9

Installing the optional Phaser Copystation 2-10

Unlocking the transit restraint 2-11

Installing the maintenance tray 2-12

Loading ink sticks 2-14

Selecting a media tray configuration 2-15

Office paper, letterhead, and label stock printing 2-15 Transparency printing 2-15

Loading media trays 2-16

Loading paper and transparency trays 2-17 Loading the Lower Paper Tray Assembly 2-18

Connecting the printer 2-21

Printer ports 2-21

PhaserShare network and serial connections 2-23

SCSI connections 2-23

Parallel connection 2-24 Turning on the printer 2-25

As the printer warms up 2-26

Turning off the Startup page 2-26 Front panel controls 2-27 Accessing the front panel menu 2-27

Selecting a language for the front panel 2-28

User Manual

vii

Help Pages Overview 2-29 Installing the printer’s software 2-30

PC software 2-31

PC: Software for Microsoft Windows 95 2-32 PC: Software for Microsoft Windows 3.1 2-35 PC: Updating the driver software for Windows NT 2-38 PC: DOS and setting up ports 2-42

Macintosh software 2-43

Using the installer to load software 2-45 LaserWriter 8.x setup 2-46 Phaser 340 GX driver 2-50

Workstation users 2-50 Installing optional fonts 2-52 What next? 2-52

3 Printing

Which platform? 3-1

Printing from Windows 95 3-2

Printing from Windows 3.1 and Windows NT 3-3

Printing from a PC: DOS 3-4

Printing from a Macintosh 3-5

Printing from a Unix or VMS workstation 3-6

Printing from specific applications 3-7 Selecting print features 3-8

Print quality modes 3-8

Selecting print quality modes from the front panel 3-9

Color correction 3-10

Selecting TekColor corrections from the front panel 3-11

Color sampler charts 3-12 All about media 3-13

Media trays 3-14

Establishing a default media tray (optional) 3-15 Selecting the default media tray using the front panel (optional) 3-16

Media size 3-17

viii

Phaser 340 Color Printer

Media weight and thickness 3-17 Paper grain 3-18 Margins and image area 3-19 Image orientation 3-20 Media and ink handling tips 3-20 Printing letterhead 3-21 Printing transparencies 3-22 Manual feed printing 3-24

Fonts 3-26

Resident typefaces (PostScript) 3-26 Resident typefaces (PCL5) 3-28 Downloading Macintosh and TrueType fonts 3-28

Installing Macintosh screen fonts 3-29 Printer languages: PostScript, HP-GL, PCL5 3-29 Printing hints 3-30

Application hints 3-30 Tektronix supplies and software 3-30 Getting the best results 3-30 Relative port speed 3-30

4 Caring for Your Printer

Overview 4-1 Adding ink 4-2

Ink handling tips 4-3 Emptying the waste tray 4-4 Replacing the maintenance tray 4-7 All about media jams 4-9

Locating jammed media 4-10

Removing jammed media 4-11

User Manual

Cleaning the printer 4-13

Cleaning pages 4-13 Cleaning supplies 4-14 Reordering cleaning kit supplies 4-15 Using isopropyl alcohol 4-16 Identifying cleaning solutions 4-17 Cleaning for light stripes: printhead 4-18 Cleaning for ink smears: internal paper path 4-21 Cleaning for ink smears: paper feed rollers 4-23 Cleaning for ink smears: paper exit path 4-27 Cleaning for media tray jams: media pick rollers 4-32

5 Supplies and Accessories

Tektronix supplies: the mark of quality 5-1 Ordering printer supplies 5-1

Interface cables and adapters 5-3

6 Troubleshooting

If you need help 6-1

Customer Support Hotline 6-1 Printer service 6-1 The Tektronix Bulletin Board Service 6-1 Online services 6-2

Using the automated fax systems 6-4 Front panel messages 6-7 Problems and solutions 6-10

Media feeding or jamming problems 6-10

Image quality problems 6-10

Network problems 6-13

Printing and installation problems 6-13

Operational hints 6-16

Phaser 340 Color Printer

7 Front Panel

Front panel overview 7-1

Front panel buttons 7-2 Two-line display 7-4 Front panel indicators 7-5 Enabling and disabling the front panel menu 7-6 Front panel menu map 7-7

A Technical Notes

Printing Help Pages A-1

Printing the front panel menu map A-2 Printing the configuration page A-3 Printing the startup page A-4

Enabling and disabling the startup page A-5 Printing the demonstration pages A-6 Printer standby modes A-7

Changing the Energy Star timeout A-8 Selecting the cleaning page source A-9

Parallel port A-10 Specifications A-13 Safety and emissions A-14

B Expanding Your Printing System

Customizing your printer B-1 Extended features upgrade B-1 Optional Lower Paper Tray Assembly B-2 Optional media trays B-3

Benefits of multiple media trays B-3

Memory upgrades B-4

Benefits of upgrading memory B-4

Font upgrade B-5 600 x 300 dpi upgrade B-5

User Manual

PhaserShare network cards B-6

Benefits of networking the printer B-6 Phaser Copystation B-7 PhaserPrint B-7 PhaserSym B-7 Adding a hard disk for font storage B-8

Connecting one disk B-9 Connecting multiple disks B-10

C Moving Your Printer

Removing the maintenance tray C-1 Locking the transit restraint C-2 Changing line voltage C-4

D Regulatory Information

Index

xii

Phaser 340 Color Printer

Chapter

Introduction

The Tektronix Phaser technology. Solid ink-jet refers to the melting of the solid inks inside the printer which then resolidify quickly as the image is transferred onto paper. The ink hardens so rapidly that it does not have time to bleed into the paper, so the printed colors remain brilliant and well-deﬁned.

The Phaser 340 produces laser-quality color prints on Letter-size and A4-size media. You can use common ofﬁce paper, as well as transparency ﬁlm and peel-off label media. For best print quality, use Tektronix premium transparencies. With a print speed of four pages-per-minute on paper and two pages-per-minute on transparencies, the printer is well suited to workgroup printing environments.

In its standard conﬁguration, the printer provides 300 x 300 dots-per-inch (dpi) resolution color printing, 8 Mbytes of memory and a total of 17 fonts. Features such as 600 x 300 dpi resolution printing, additional memory for performance and extra fonts are also optionally available.

340 Color Printer uses Tektronix’ solid ink-jet

The Phaser 340 with extended features adds higher print resolution and increased print performance, making it The extended features option adds 600 x 300 dpi resolution printing, 24 Mbytes of memory and a total of 69 fonts. Additional memory improves the printer’s performance by ofﬂoading your computer faster, improving processing speeds, allowing job pipelining, and providing storage for more downloadable fonts.

the choice for larger workgroups.

User Manual

1-1

Introduction

Options and Accessories.

accessories to expand its capabilities. A 500-sheet Lower Paper Tray Assembly increases print capacity for high-demand printing environments. Optional Letter- and A4-size transparency trays make it possible to print on paper and transparency media without changing trays. Network options make the printer a fast, sharable printing resource.

Network printing.

Unix and VMS workstations, making it a resource that can be shared in mixed environments. You can connect the printer to one host or several hosts because it supports simultaneously active interface ports. In addition to its standard bidirectional parallel port, optional PhaserShare network interface cards provide Ethernet, Token Ring and LocalTalk/serial connectivity. Automatic port and protocol sensing and switching makes the printer accessible in mixed network environments.

The printer works with PCs, Macintosh computers, and

Language support.

variety of software applications, since it incorporates Adobe’s PostScript Level 2 software. The Phaser 340 accepts Hewlett-Packard Graphics Language (HP-GL) ﬁles and monochrome PCL5 (Printer Command Language) ﬁles. The printer can automatically switch between all three supported languages: PostScript, HP-GL, and PCL5.

Font support.

fonts, TrueType fonts, PCL5, and a variety of user-deﬁned fonts. To extend font capacity, the printer supports a SCSI-connected external hard disk for storage of additional fonts.

The printer accepts Adobe Type 1 and Type 3 downloadable

The printer can be upgraded with a variety of

Using the Phaser 340, you can make color prints from a

1-2

Color corrections.

correction modes that let you optimize your color prints. Vivid Color produces the brightest colors possible; Display closely matches colors on your monitor; SWOP simulates offset press printing; Commercial Press simulates commercial Matchprint

Pantone Process Color System Guide , European Edition.

Phaser 340 Color Printer

TekColor Correction provides several user-selectable color

proofs; Euroscale Press matches the

Introduction

PhaserLink printer control and information access.

provides a breakthrough in printer control and information access. Rather than use vendor-proprietary, printer-speciﬁc, and platform-speciﬁc management utilities, PhaserLink provides this function using HTTP (HyperText Transfer Protocol, the basis for World Wide Web browsers). This allows you to use a standard web browser to view printer status, control printer conﬁguration, and link to online documentation via the World Wide Web.

Note

Easy to use and maintain.

Phaser 340 is a fast, easy-to-use printer. When the printer is low on ink, you just drop in Tektronix ColorStix™ solid ink sticks and continue printing. Each ColorStix solid ink stick has a unique color and shape to simplify loading. An Energy Star power-saving mode automatically reduces power consumption during idle times.

To use PhaserLink, the printer must be connected to a network running TCP/IP. Refer to

User Manual

for complete details.

Designed for the business ofﬁce environment, the

PhaserShare Status Software

PhaserLink™ software

To order ColorStix solid ink sticks, paper, transparencies or other supplies, refer to the supplies information sheet that is shipped with the printer and contact your local dealer or, in the United States and Canada, call Tektronix at

1-800-835-6100 .

User Manual

1-3

Introduction

1-4

Phaser 340 Color Printer

Chapter

At a glance

Getting Set Up

Installation of your printer involves these sequential tasks:

Checking the inventory (page 2-2) Touring the printer (page 2-6) Registering the printer (page 2-7) Setting up the printer (page 2-8 )

■

Optional : Installing the Lower Paper Tray Assembly (page 2-9 )

■

Optional : Installing the Phaser Copystation (page 2-10)

Unlocking the printer transit restraint (page 2-11)

■

Installing the start up maintenance tray (page 2-12) Loading ink sticks (page 2-14)

■

Selecting a media tray conﬁguration (page 2-15) Loading the media tray(s) (page 2-16)

■

Connecting the power and interface cables (page 2-21) Selecting a language for the front panel (page 2-28) Installing printer software on your computer (page 2-30)

Note

To install a hard disk for font storage, turn to “Adding a hard disk for font storage” on page B-8.

User Manual

2-1

Getting Set Up

Checking the inventory

The printer and its standard accessories are shipped in a single box.

Quick-Start Installation guide

Phaser 340 ColorStix starter pack Paper tray (Letter- or A4-size)

Power cord Start up maintenance tray Cleaning kit TekColor Care envelope (includes the registration card) Parallel cable adapter

Phaser 340 Color Printer User Manual

Phaser 340 Media Sampler

10.

11.

Supplies information sheet

Phaser 340 Drivers and Utilities Printing Reference manual CD-ROM,

12.

and diskettes

13.

PhaserShare User Manuals and diskettes (optional)

14.

52 additional fonts (optional)

See “Interface cables and adapters” on page 5-3 for additional information on interface cables and LocalTalk adapters.

2-2

Phaser 340 Color Printer

Getting Set Up

9101-01b

Cleaning

Kit

Printing

Reference

Supplies

Information Sheet

TekColor

™

Care

Information

Envelope

Optional

Fonts

PhaserShare

Manuals

User

Manual

Media Sampler

Quick-Start

Installation

Phaser

™

340

User Manual

2-3

Getting Set Up

Optional accessories

When you order one of the printer’s optional accessories, each is shipped separately in its own box. For information on ordering optional accessories, refer to “Expanding Your Printing System” on page B-1.

1. Lower Paper Tray Assembly (recommended).

capacity, the Lower Paper Tray Assembly transforms the printer into a high-volume printing solution for networked environments. Dual-tray printing capability is especially useful if you commonly print on several types of media, for example ofﬁce paper in the lower tray and transparencies, letterhead, or label media in the upper tray.

2. Phaser Copystation.

walk-up color copying capability to the printer. Its front-panel controls let you specify the number of copies and select among color, gray scale and black-and-white copying modes. You can choose to make copies reduced to 25% or enlarged to 200% of the original’s size, and you can adjust copies for color balance and lightness.

3. Transparency tray (recommended).

you can save time and effort by purchasing an optional transparency tray dedicated for printing transparencies. Using both paper and transparency trays, you can conveniently print on several types of media by simply swapping trays. There is no need to load and unload trays when changing between media types.

The Phaser Copystation adds easy-to-use,

If you often print transparencies,

With a 500-sheet

2-4

Phaser 340 Color Printer

Getting Set Up

Phaser CopyStation

9101-70a

User Manual

2-5

Getting Set Up

Touring the printer

Use the following illustration to familiarize yourself with the printer.

Front cover release button

Front panel menu display and buttons

Exit cover

Ink loading bins

Top cover release button

On/Off switch and rear panel ports

Transit restraint

Media tray

Front cover

10.

Maintenance tray

11.

Exit cover release button

2-6

Phaser 340 Color Printer

Getting Set Up

9101-59

Registering the printer

The TekColor Care information envelope contains your TekColor Care registration card.

■ Find the registration card that is appropriate for you

(U. S. or international versions).

■ Fill out the registration card and mail it.

By registering your printer with Tektronix, you are validating the product warranty and you are ensuring that you will be sent information about upgrades, service, and accessories as it becomes available.

User Manual

2-7

Getting Set Up

Setting up the printer

The printer is shipped to you already loaded with ink. To set up the printer for use, follow these basic steps as described in this chapter:

■ Remove the packing material from the printer

■ Optional: Install the Lower Paper Tray Assembly

■ Unlock the printer transit restraint

■ Install the start up maintenance tray

■ Load ink sticks

■ Select a media tray conﬁguration

■ Load the media tray(s)

Note

To ensure proper printer operation, install the printer on a ﬂat surface having no more than 3 degrees of tilt. This is approximately equivalent to lifting one side of the printer up 2 cm (0.75 inches) off of a ﬂat surface.

Quick-Start Installation guide

A Quick-Start Installation guide is included with the printer. You may want to reference the instructions in this guide as you set up the printer.

Removing the packing material

Remove the plastic bag and packing materials surrounding the printer.

Note

Save all boxes and packing material in case you need to ship the printer later.

2-8

Phaser 340 Color Printer

Installing the optional Lower Paper Tray Assembly

An optional Lower Paper T ray Assembly for paper printing is available as an option (Tektronix order number 4682FTA). With a 500-sheet capacity, the Lower Paper Tray Assembly enables the printer to be used as a high-volume printing solution for networked environments.

Using the optional Lower Paper Tray Assembly, you can conﬁgure the printer for dual-tray printing capability. Two trays are especially useful if you commonly print on several types of media, for example ofﬁce paper in the lower tray and transparencies, letterhead, or label media in the upper tray.

Getting Set Up

Warning

The printer is not permanently attached to the Lower Paper Tray Assembly. When moving the printer, ﬁrst disconnect it from the Lower Paper Tray Assembly and then move each unit separately. Moving the printer incorrectly may cause damage or personal injury.

The printer weighs about 32 kg. (70 lbs.). Do not attempt to lift the printer without the assistance of another person.

9101-57

User Manual

2-9

Getting Set Up

Install the Lower Paper Tray Assembly using these steps:

Remove the tray from the Lower Paper Tray Assembly. Remove the shipping block from the tray and replace the tray in the Lower Paper Tray Assembly.

Place the printer on top of the Lower Paper Tray Assembly.

Make sure that the left and right alignment pins ﬁt in the holes in the base of the printer.

Plug the Lower Paper Tray Assembly cable into the printer.

To move the printer more than a few feet, it is easier to disconnect the Lower Paper T ray Assembly and move the printer separately from the Lower Paper T ray Assembly.

Installing the optional Phaser Copystation

The optional Phaser Copystation allows your color printer to be used as a color copier. Refer to “Phaser Copystation” on page B-7 for ordering information.

To set up the Phaser Copystation and to connect it to your printer, refer to Chapter 2 of the Phaser Copystation User Manual.

2-10

Phaser 340 Color Printer

9101-02

Unlocking the transit restraint

9101-03

Getting Set Up

Caution

To avoid damaging the printer, always turn the printer power off using the On/Off switch before locking or unlocking the transit restraint.

Turn the printer power off using the rear-panel On/Off switch. The transit restraint lock is located on the right side of the printer.

Insert a wide ﬂat-blade screwdriver into the lock slot. While pushing inward with slight pressure, turn the lock button

counterclockwise until it springs out ﬂush with the side of the printer.

Caution

If you move or ship the printer, be sure to lock the transit restraint to protect the printhead from damage. Refer to “Locking the transit restraint” on page C-2 for more information.

User Manual

2-11

Getting Set Up

Installing the maintenance tray

The printer is shipped with a start up maintenance tray that must be installed before printing is possible. The front panel displays a message telling you when the start up maintenance tray is low, allowing you to make a minimal number of prints before the tray is depleted. To avoid printing delays, always keep an extra maintenance tray available for use in the printer.

Note

When you reorder a replacement maintenance tray for the printer, use Tektronix order number 436-0294-03.

Open the front cover.

9101-65

2-12

Open the maintenance tray shipping box and remove the maintenance tray.

Phaser 340 Color Printer

Getting Set Up

9101-37

Remove the packing materials from the maintenance tray. Retain

the plastic bag for disposal of the used maintenance tray.

Install the maintenance tray by sliding it into the printer.

Note

To prevent jams at the media tray, be sure to push the maintenance tray into the printer until both sides latch ﬁrmly into place.

Close the front cover.

Caution

If you move or ship the printer, be sure to remove the maintenance tray to protect the printer from damage. Refer to Appendix C, “Moving Your Printer,” for more information.

User Manual

2-13

Getting Set Up

Loading ink sticks

The printer’s standard accessories include a box containing one of each color Phaser 340 ColorStix solid ink stick: cyan, magenta, yellow and black. You’ll need to load the box of ink sticks during printer setup. To ensure that your printer is always available for use, Tektronix recommends that you immediately reorder and maintain a stock of each color ink stick. Refer to “Ordering printer supplies” on page 5-1 for ordering information.

Note

To ensure optimum printing performance and best ink economy, leave the printer turned on overnight and during weekends.

Open the top cover.

Drop the appropriate color Phaser 340 ColorStix ink stick into each ink loading bin. Ink sticks are uniquely shaped to ﬁt into the correct ink-loading bin.

2-14

After loading the appropriate color ink stick, close the top cover.

Phaser 340 Color Printer

9101-21

Selecting a media tray conﬁguration

If you print on different types of media (paper and transparencies, letter head or label stock) or different media sizes (Letter and A4), you’ll want to get the appropriate media tray for the type of media you use. For transparency printing, the optional transparency tray is recommended.

The standard paper tray shipped with your printer accepts Letter-size paper and label stock. An optional A4-size paper tray also supports A4-size paper and label stock printing. Optional transparency trays can be ordered for Letter- and A4-size transparency media. An optional Lower Paper Tray Assembly for high-volume printing can be ordered for Letter- and A4-size paper only.

Refer to “Optional media trays” on page B-3 for ordering information.

Ofﬁce paper, letterhead, and label stock printing

Standard paper tray: Use the standard 200-sheet paper tray shipped with

your printer for paper, letterhead, and label stock print jobs.

Getting Set Up

Optional Lower Paper Tray Assembly: In workgroup printing

environments, you’ll want to add the optional 500-sheet Lower Paper Tray Assembly to supplement the standard paper tray. The Lower Paper Tray is also convenient when you want to print on paper (lower tray) and another media, such as transparency, letterhead, or label stock (upper tray). With dual-tray capability, you can print on different media without the need to leave your computer to switch printer trays.

Note

The Lower Paper Tray Assembly supports printing on paper only.

Transparency printing

T ransparency tra y: If you often print transparencies, you can save time and

effort by purchasing an optional transparency tray dedicated for printing transparencies. Using both paper and transparency trays, you can easily print on several types of media by simply swapping trays. There is no need to load and unload trays when changing between media types.

User Manual

2-15

Getting Set Up

When you add the Lower Paper Tray Assembly to the printer, you can select between paper printing (lower tray) and transparency printing (upper tray) without leaving your computer. Refer to “Optional media trays” on page B-3 for ordering information.

Standard paper tray: You can use the standard paper tray to print on

transparencies. However, when you print you’ll need to follow these instructions:

Loading media trays

Select Transparency as the Media Source in the Tektronix printer driver.

When the printer’s front panel message prompts you, load the transparency media, conﬁrm your action using the front panel, and continue printing.

When printing is completed, remove the extra transparency media from the paper tray and replace paper media.

The standard tray shipped with the printer accepts common ofﬁce Letter-size (8.5 x 11 in.) paper ranging fr om 16 – 32 lbs. An optional A4-size (210 x 297 mm) paper tray supports printing on common ofﬁce A4-size paper. Optional transparency trays are also available for Letter- size and A4-size transparency printing.

The optional Lower Paper Tray Assembly can be ordered with either a Letter- or an A4-size paper tray for printing on paper ranging from 60 – 120 g/m refer to “All about media” on page 3-15.

Note

(16 – 32 lbs.). For more information about media types,

Samples of paper and transparency media are included in the Media Sampler kit.

2-16

Phaser 340 Color Printer

Loading paper and transparency trays

Prior to loading paper media in a tray, fan the paper to release sheets that are stuck together.

Getting Set Up

Note

Handle transparencies by the edges and with both hands to avoid ﬁngerprints and creases, which can result in poor print quality.

If you are loading paper in the standard paper tray, load up to 200 sheets of common ofﬁce paper (slightly less than one-half ream). If you are loading transparencies in the standard paper tray, load up to 50 transparency sheets.

If you are loading transparencies in the transparency tray, load up to three boxes (175 sheets) of transparency media.

If you are using Tektronix premium transparency media, position the transparency notch in the back, right corner of the tray. Standard Tektronix transparencies can be loaded in any orientation.

Make sure that the media ﬁts snugly against the inside front wall of the tray. A label on the inside of the paper and transpar ency trays provide a ﬁll line to indicate the tray’s maximum capacity.

User Manual

9101-04b

2-17

Getting Set Up

Insert the media tray into the printer.

2-18

Loading the Lower Paper Tray Assembly

The Lower Paper Tray Assembly holds up to 500 sheets of paper. A label on the inside of the tray provides a ﬁll line to indicate the tray’s maximum paper capacity.

Note

Phaser 340 Color Printer

9101-73

The Lower Paper Tray Assembly accepts paper media only; it should not be used with transparencies or label stock.

Getting Set Up

9101-56

1⁄2

9101-55

⁄2

Load one-half of a ream (250 sheets or less) of paper at a time.

Prior to loading paper in the Lower Paper Tray Assembly, fan the paper stack to release sheets that are stuck together.

Load the ﬁrst stack of paper in the tray. Make sure that the paper ﬁts snugly against the inside front wall of the tray.

Load the second stack of paper. Make sure that the paper ﬁts ﬂat in the tray.

User Manual

2-19

Getting Set Up

Insert the paper tray into the Lower Paper Tray Assembly.

2-20

9101-74

Phaser 340 Color Printer

Connecting the printer

Printer ports

The printer is shipped with a SCSI port and a standard parallel port. The parallel port can be conﬁgured for bi-directional communications. The printer can also be conﬁgured with one optional PhaserShare™ network card. Refer to “PhaserShare network cards” on page B-6 for ordering information.

All ports and network protocols are simultaneously active. The printer accepts print jobs on a ﬁrst-come, ﬁrst-served basis.

PhaserShare card (optional)

■ PhaserShare Ethernet card supports Novell NetWare, EtherTalk

and TCP/IP protocols.

■ PhaserShare Token Ring card supports Novell NetWare,

TCP/IP and TokenTalk protocols.

Getting Set Up

■ PhaserShare LocalTalk/serial card.

SCSI (standard)

The SCSI port is used only for connecting an external hard disk or for connecting the Phaser Copystation. Refer to “Adding a hard disk for font storage” on page B-8 for more information on the SCSI port. Refer to “Phaser Copystation” on page B-7 for more information on the Phaser Copystation.

Parallel (standard)

Note

Make all printer connections before you turn on the printer.

User Manual

2-21

Getting Set Up

The PhaserShare Network Cards and Software System Administrator Manual contains all the information necessary for conﬁguring and using the optional connections.

Ethernet®

PHASER 340

Service2Reset

Second

115

Service

Only

Feeder

SCSI Disk

Parallel

Note

Ethernet®

PHASER 340

Service

Only

SCSI Disk

Parallel

Service2Reset

Second Feeder

123

See “Interface cables and adapters” on page 5-3 about ordering cables for connecting the printer.

9101-05

2-22

Phaser 340 Color Printer

PhaserShare network and serial connections

Optional PhaserShare cards provide Ethernet, Token Ring, or LocalTalk/serial connections for the printer. PhaserShare cards can be purchased initially with the printer as an installed option or later as a separate upgrade kit. If purchased initially, you will ﬁnd the PhaserShare network manuals included in the shipping box with your printer. If you purchased a PhaserShare card as an upgrade kit, install the card using the directions provided with the upgrade kit.

PhaserShare network interfaces offer high performance and ﬂexible workgroup connectivity. All data input ports and network protocols are simultaneously active. Print jobs are processed on a ﬁrst-come, ﬁrst-served basis.

The PhaserShare Network Cards and Software System Administrator Manual contains all the information necessary for conﬁguring and using the optional connections. For ordering information, refer to Appendix B. Refer to “Interface cables and adapters” on page 5-3 in this manual for information on ordering serial cables.

Getting Set Up

SCSI connections

The SCSI port is used for connecting these optional peripheral devices:

■ Phaser Copystation

■ External font disk

Refer to “Interface cables and adapters” on page 5-3 for information on ordering SCSI cables.

To set up the Phaser Copystation and to connect it to your printer, refer to Chapter 2 of the Phaser Copystation User Manual. Refer to “Phaser Copystation” on page B-7 for ordering information.

Refer to “Adding a hard disk for font storage” on page B-8 for more information.

User Manual

2-23

Getting Set Up

Parallel connection

The printer supports a standard (uni-directional) parallel port. The parallel port can also be set for bi-directional communications using utility ﬁles or your World Wide Web browser. Refer to the Phaser 340 Drivers and Utilities

Printing Reference or the PhaserShare Network Cards and Software System Administrator Manual, respectively, for information on changing parallel

communications. The printer uses a 36-pin high-density to 25-pin DSUB plug parallel cable. Refer to “Interface cables and adapters” on page 5-3 for information on ordering a parallel interface cable.

Note

The printer’s parallel port uses a high density connector, Type IEEE 1284-C. To use a standard Centronics-style parallel cable, use the parallel cable adapter included with the printer.

Connect a parallel interface cable to your computer and to the printer’s parallel port.

Parallel

Ethernet®

115

PHASER 340

Service

Only

Service2Reset

Second

SCSI Disk

Feeder

Parallel

9101-08

2-24

If you have no other connections to make, turn immediately to “Turning on the printer” on page 2-25.

Phaser 340 Color Printer

Turning on the printer

After you have connected the interface cables, you are ready to connect the power cord and turn on the printer. If you need to turn the printer off, wait until the display shows Ready before powering it down.

Getting Set Up

Caution

To avoid damaging the printer, make sure that the voltage select switch is set to match the AC line voltage for your location and that the power switch is in the off position before connecting the power cord.

If you move the printer to a location that uses a line voltage other than the printer’s current setting, refer to “Changing line voltage” on page C-4 for information on changing the line voltage selection switch.

Ethernet®

115

PHASER 340

Service

port

SCSI Disk

AUX

Feeder

DIP

Parallel

115

9101-50

Plug the power cord into the printer and into a grounded outlet.

Turn on the printer.

Note

To ensure optimum printing performance and best ink economy, leave the printer turned on overnight and during weekends. The printer automatically switches into a standby mode to reduce power consumption during periods of infrequent use.

User Manual

2-25

Getting Set Up

As the printer warms up

The ﬁrst time you turn your printer on, it will take about 15 minutes to warm up. The printer’s front panel displays a percentage value to indicate its progress. The warm-up cycle is complete when the front panel displays 100%.

As the printer initializes, you will hear a series of start-up noises that are normal and are not an indication of problems with the printer. During warm-up, the printer outputs a cleaning page as part of its initialization. The printer is available for printing when it displays a Ready message.

Turning off the Startup page

After the printer has warmed up, it automatically prints a startup page. If you want to turn off the startup page, you can do so through the front panel. Refer to “Enabling and disabling the startup page” on page A-7 for instructions. You can also control the startup page through a utility ﬁle provided on the drivers and utilities diskettes, or through your World Wide W eb br owser. Refer to the Phaser 340 Drivers and Utilities Printing Reference or the PhaserShare Network Cards and Software System Administrator Manual, respectively, for information on utility ﬁles and web browsers.

1-1

2-26

Phaser 340 Color Printer

Front panel controls

9101-54

Exit

Power

Error

Ready

Clean Menu

When you ﬁrst turn on the printer, the Power and Error indicators on the front panel are lighted. The printer takes about 15 minutes to completely warm up. During the warm-up cycle, the

Error light goes out, and the front panel displays a series of “Warming up”

messages. Status messages, such as Warming Up, appear on the top line of the display.

Button labels, such as Clean and Menu , appear on the lower line of the display. Button labels identify a function for the corresponding button located under the label. For example, to access other menus, press the button located under the word Menu .

Getting Set Up

Power indicator remains on, the

Accessing the front panel menu

When the printer is shipped, access to the front panel menu is made by pressing the Menu button. System administrators may choose to limit access to front panel menus, requiring users to know a two-button combination to gain full access to menus. Refer to the Chapter 7 for a complete description of front panel controls and menus.

User Manual

2-27

Getting Set Up

Selecting a language for the front panel

Messages that appear in the front panel window are in English by default. To change the language to Spanish, French, German, Italian, or Japanese, follow these steps.

When the printer is on and the Ready message appears, press the

Menu button. The printer displays the ﬁrst selection in the menu:

Help Pages

<---- ----> Menu

Using the left (<----) or right (---->) arrow buttons, scroll through the selections until the following message appears:

Language <---- ----> Menu

Press the Menu button to access language selections. The printer displays the following message:

2-28

where the asterisk (*) indicates the currently selected language.

Using the left or right arrow buttons, scroll through the language selections until you reach the appropriate setting.

Press the OK button to conﬁrm your language selection.

Return to the top level of the menu by pressing the button until the printer displays the Ready message.

Phaser 340 Color Printer

Language:English* <---- ----> OK

ExitExit

Help Pages Overview

The printer has several Help Pages that you can print to learn more about the printer’s operation and conﬁguration. Use the printer’s front panel or your World Wide Web browser to print the following pages:

Menu Map: Provides a graphical view of the front panel

Conﬁguration Page: Lists general information on printer settings and

Startup Page: Lists the number of pages printed, installed

Demonstration Pages: Pr ovide a colorful way of learning more about the

After setting up the printer, you may want to print Help Pages to check that the printer is operating correctly. For information on printing from the front panel, refer to “Printing Help Pages” on page A-1. Refer to the PhaserShare

Status Software User Manual for information on printing from a web browser.

Getting Set Up

menus.

how the printer is conﬁgured.

interface ports, software version numbers, installed RAM memory, the number of fonts, and other useful information.

printer while demonstrating its printing capabilities.

When the printer is on and the Ready message appears, press the Menu button. The printer displays the following message:

Help Pages <---- ----> Menu

Press the Menu button to access the Help Pages. The printer displays the following message:

Menu Map <---- ----> Print

Using the left (<----) or right (---->) arrow buttons, scroll through these selections: Menu Map, Configuration Page, Startup Page, Demonstration Pages.

Press the Print button to print the displayed page.

User Manual

2-29

Getting Set Up

Installing the printer’s software

Packaged with your printer are the Phaser 340 compact disk (CD-ROM) for platforms with a CD-ROM drive or, if your computer does not have a CD-ROM drive, the diskettes for PC and Macintosh computers. The CD-ROM and diskettes contain software and utility ﬁles that work with a printer driver to let you select media type, media trays, print-quality modes, color correction modes and other features.

For complete details on the contents of the CD-ROM and diskettes and how to use them, refer to the Phaser 340 Drivers and Utilities Printing Reference, which is shipped with the printer.

The following topics discuss installing software on a PC, Macintosh, and workstation.

2-30

Phaser 340 Color Printer

PC software

Getting Set Up

The Phaser 340 diskettes and CD-ROM include an installer application that automatically installs the following printer software on your computer’s hard disk:

■

TKPH3401.PDF

PostScript printer description ﬁle for use with QuarkXPress.

■

TK340172.PPD

PostScript printer description ﬁle for use with the standard conﬁguration of the printer and a PPD-driven printer driver such as the Adobe PS3.

■

TK340692.PPD

PostScript printer description ﬁle for use with the printer’s extended features option and a PPD-driven printer driver such as the Adobe PS3.

■

TKPH3401.ICM

Printer proﬁle for use with host color correcting.

■

SAMPLERS

Directory containing color sampler charts and a fonts sampler.

■

PHSR340

Directory containing printer utility ﬁles.

User Manual

2-31

Getting Set Up

PC: Software for Microsoft Windows 95

For best performance and added features when printing from Windows 95, use the Windows 95 printer driver (not the Windows 3.1 printer driver, which may cause printing problems in Windows 95). Follow these steps:

Remove the Windows 3.1 driver (if applicable) from your PC. For instructions, refer to the Phaser 340 Drivers and Utilities Printing Reference.

Caution

If you installed a Tektronix Windows 3.1 printer driver in Windows 3.1, then upgraded to Windows 95, that driver will appear in Windows 95 and may cause printing problems in the new operating system.

Start Windows 95.

Insert either the Printer Software for Windows diskette or the Phaser 340 CD-ROM into the appropriate drive.

Click the Start icon in the task bar on your screen. In the menu that appears, click Settings.

In the menu that appears, click Printers; the Printers windows appears.

In the Printers window , double-click Add Printer; the Add Printer Wizard appears. Click Next.

Select your printer’s connection:

■ Select Local Printer if your printer is connected directly to your

computer, then click Next.

■ Select Network Printer if you are accessing your printer through a

network. Click Browse to search the network and select a printer queue. Then click Next.

2-32

Phaser 340 Color Printer

Getting Set Up

In the window listing Manufacturers/Printers, click Have Disk.

In the Install From Disk dialog box, type in the drive for either the Phaser 340 CD-ROM or the Printer Software for Windows diskette, and click

10.

A list of Tektronix printers appears. Select your printer in the list,

OK.

then click Next.

■ Select Tektronix Phaser 340 if you have the standard conﬁguration

of the printer.

■ Select Tektronix Phaser 340 with 600 dpi if you have the printer’s

extended features option.

Note

If you are not sure whether your printer has the standard conﬁguration or the extended features option, print the startup page from the Help Pages menu in the front panel. This page includes an entry for Extended Features: Yes if installed, No if it is not.

11.

Select the port your printer is connected to, then click Next.

12.

It is recommended that you use the default printer name shown under Printer name. Click Yes if you want this printer to be the default printer. Then click Next.

User Manual

2-33

Getting Set Up

13.

At the prompt, Would you like to print a test page? click Yes to verify the printer’s connection, or click No. Then click Finish.

A status bar appears while ﬁles are copied to your computer.

14.

If prompted, select the path for the PostScript driver ﬁle ICONLIB.DLL; this should be in your WINDOWS/SYSTEM directory.

If the ﬁle isn’t installed on your hard disk, insert the Microsoft CD-ROM for Windows 95, select the WIN95 directory, and click

OK. Or, insert the requested ﬂoppy diskette for Windows 95,

select the drive, and click

15.

If your printer is set up correctly, and you clicked Yes in Step 13, a test page prints showing the Windows 95 logo and information about your printer.

Your Phaser 340 printer should be added to the Printers window.

When you are done installing the Windows 95 driver, refer to “Installing optional fonts” on page 2-52.

OK. The software you need is installed.

2-34

Phaser 340 Color Printer

Getting Set Up

PC: Software for Microsoft Windows 3.1

The following procedure automatically installs the Adobe PS3 printer driver and PostScript printer description ﬁles (PPDs) required by some applications. The Adobe PS3 driver works faster and more efﬁciently with the Adobe PostScript interpreter inside your Phaser 340 than other drivers, especially if you are using TrueType fonts.

Note

If you are using the Tektronix ﬂoppy diskettes for installation, you will need both the Printer Software for Windows diskette and the Adobe PS3 Printer Driver for Windows 3.1 diskette for this procedure.

Make sure that Windows 3.1 is running on your PC.

The driver installation overwrites an older version of the Adobe PostScript printer driver. If you already have an Adobe driver installed, you may want to remove your installed Tektronix printers before continuing, and reinstall them later with the newer driver . Follow these steps to remove printers with an older driver:

From the Control Panel, double-click Printers.

In the Printers dialog box, select a printer that was set up with an older version of the Adobe driver, and click Remove.

Repeat Steps a and b for all printers installed with the Adobe driver.

After you have installed the new driver , you can r einstall your existing printers (PPDs) through the Adobe PostScript Printers dialog box in the Control Panel.

Quit all applications, including the Control Panel.

Insert either the Adobe PS3 Printer Driver for Windows 3.1 diskette or the Phaser 340 CD-ROM into the appropriate drive on your computer.

User Manual

2-35

Getting Set Up

In the Program Manager, select Run from the File menu.

At the Command Line, type one of the following, replacing A: with the correct drive, then click

■

CD-ROM:

■

Diskette:

At the README.WRI dialog box, click one of the buttons. The

A:\win31drv setup

A:setup

OK.

README ﬁle contains information on installing the driver and application notes. Clicking Read opens the README ﬁle. Clicking Skip (or quitting the README ﬁle) moves you to the next dialog box listed in the next step.

In the PostScript Printer Driver Setup dialog box, click Exit if you need to quit any open applications, or click Continue to start the driver installation.

You will see a status dialog box during the installation procedure. At the end of the installation, click the Restart Windows button.

2-36

10.

After Windows restarts, the Install PostScript Printer from PPD dialog box opens.

11.

Select your printer in the Printer Descriptions Available list and click Install:

■ Select Tektronix Phaser 340 if you have the standard conﬁguration

■ Select Tektronix Phaser 340 with 600 dpi if you have the printer’s

Note

12.

At the installation successful message, click OK.

Phaser 340 Color Printer

of the printer.

extended features option.

Getting Set Up

Click Close in the Install PostScript Printer from PPD dialog box.

13.

14.

At the message, click OK; the Control Panel opens.

15.

From the Control Panel, double-click Printers.

16.

In the Printers dialog box, select the Tektronix Phaser 340 printer you just installed, then click Connect.

17.

In the Connect dialog box, select the port the printer is connected to, then click

OK.

Note

When you are done installing the Windows 3.1 driver, refer to “Installing optional fonts” on page 2-52.

Refer to the README ﬁle on the Adobe PS3 Driver for Windows 3.1 diskette from Tektronix, or to the Adobe PostScript Printer Driver User Guide, for more detailed information on installing and using the Adobe PS3 driver.

User Manual

2-37

Getting Set Up

PC: Updating the driver software for Windows NT

If you are using Microsoft Windows NT, follow these instructions to update the printer driver that enables you to print to a Phaser 340. This update procedure provides printer page size information for Windows NT applications. However, TekColor color corrections and other PostScript Level 2 features are not supported by the Windows NT driver. Refer to the Phaser 340 Drivers and Utilities Printing Reference for instructions on other ways of selecting color corrections. Refer to your Microsoft Windows NT documentation for details on features in the Windows NT driver.

Note

This procedure requires that a PostScript printer driver be installed on your system. If it is not, you will need your original Windows NT setup diskettes (or CD-ROM).

Start your system with Windows NT. If your computer has an Intel-compatible processor, such as the

Intel I386, go on to Step

If your computer is a MIPS or Alpha, you need to edit the PRINTER.INF ﬁle on the Phaser 340 CD-ROM or Printer Software for Windows diskette.

The Phaser 340 CD-ROM and Printer Software for Windows diskette are read-only (write-protected). To edit the PRINTER.INF ﬁle, copy the following ﬁles from the top level of either CD-ROM or diskette to a new, formatted ﬂoppy diskette.

Place all ﬁles at the top (root) level of the new diskette.

TEK1 PRINTER.INF TK340172.PPD TK340692.PPD

(for the standard conﬁguration) (for the printer’s extended features option)

2-38

Phaser 340 Color Printer

Getting Set Up

Note

Open the copy of the PRINTER.INF ﬁle on the new diskette in a text editor such as Notepad.

Locate the following section in the PRINTER.INF ﬁle:

[ProductType] STF_PLATFORM = I386

Replace the I386 with either MIPS (for a MIPS platform) or Alpha_AXP (for an Alpha platform).

Save the PRINTER.INF ﬁle, and go on to the next step.

From the Main window, double-click on the Print Manager icon.

If you already have a PostScript printer driver installed, go on to Step

Note

If you do not have a PostScript printer driver installed, install one now. The driver ﬁles are required to complete the Tektronix printer installation.

From the Printer menu, select Create Printer; the Create Printer dialog box appears.

Under Driver, scroll through the list and select a PostScript printer, such as the Apple LaserWriter NT, and click

Follow the online instructions to install the driver ﬁles from your Windows NT CD-ROM or diskettes.

User Manual

OK.

2-39

Getting Set Up

Install the Tektronix Phaser 340 printer driver. From the Printer menu, select Create Printer; the Create Printer dialog box appears.

Under Driver, scroll to the end of the list and select Other; the Install Driver dialog box appears.

When prompted, do one of the following.

■

If you are using the Phaser 340 CD-ROM:

Type in the CD-ROM drive location. Click

OK; the Select Driver

dialog box appears.

■

If you are using the Tektronix Printer Software for Windows diskette:

Type in the disk drive location of the diskette. Click OK; the Select Driver dialog box appears.

■

If you are using an edited copy of the

PRINTER.INF

ﬁle from Step 2:

Type in the disk drive location of the diskette. Click OK; the Select Driver dialog box appears.

2-40

Under Printer Driver, choose your Phaser 340 printer from the list, then click

■ Select Tektronix Phaser 340 if you have the standard conﬁguration

■ Select Tektronix Phaser 340 with 600 dpi if you have the printer’s

Note

Phaser 340 Color Printer

OK.

of the printer.

extended features option.

Getting Set Up

In the Windows NT Setup dialog box, type in the same path you

used in Step Error dialog box appears.

10.

When you are prompted for the location of the PSCRPTUI.DLL ﬁle and the PSCRIPT .DLL ﬁle, click Ignore. (These ﬁles were installed in Step

11.

When the Create Printer dialog box appears, ﬁll in the other ﬁelds as desired, then click appears.

12.

Select options in the PostScript Printer Setup dialog box. Enabling the Use Printer Halftoning option is recommended. Then click

13.

If you installed a PostScript printer in Step 4, follow this procedure to delete it. (Now that the Tektronix printer is installed, this printer is no longer needed.)

(for example, B:). Click Continue; the Noncritical

or were already installed.)

OK; the PostScript Printer Setup dialog box

OK; the Windows NT Setup dialog box appears.

Select the printer you want to remove.

From the Printer menu, select Remove Printer.

At the prompt, click OK to remove the selected printer.

When you are done updating the Windows NT driver, refer to “Installing optional fonts” on page 2-52.

User Manual

2-41

Getting Set Up

PC: DOS and setting up ports

Check the list of supported printers in your DOS application for support of your Phaser 340 printer. If the list does not include this printer, check to see if other Tektronix Phaser series printers are listed and choose one of those. Otherwise, use a generic color PostScript driver. Refer to the Phaser 340 Drivers and Utilities Printing Reference for more information.

Note

Generic PostScript printer drivers do not have information about this particular printer , for example, its page sizes or its image area size. Using a standard Letter- or A4-size media selection should produce acceptable results.

Setting up the parallel port

If you are using the printer’s parallel port, disable timeouts on your computer’s parallel port to make sure that large ﬁles will print, even if data transmission is slow.

Use the DOS parallel port.

Type the following command at the DOS prompt (if LPT1 is not available, use LPT2):

See your DOS documentation for details on the

Y ou can add the MODE command to your AUT OEXEC.BA T ﬁle, so that it takes effect every time you turn on your computer . (Refer to your PC user documentation.)

MODE command to disable timeouts on your computer’s

MODE LPT1:,,P

MODE command.

2-42

Setting up optional interface ports

For instructions on setting up any of the optional PhaserShare interface ports, refer to the PhaserShare Network Cards and Software System

Administrator Manual.

When you are done setting up the interface port, refer to “Installing optional fonts” on page 2-52.

Phaser 340 Color Printer

Macintosh software

Getting Set Up

Note

You must have an optional PhaserShare card installed in the printer before using the driver.

The Phaser 340 diskettes and CD-ROM include an installer application that automatically installs the following printer software on your Macintosh hard disk. You can select a standard installation or select individual items.

■ Standard printer software installs Phaser 340 Utilities, Samplers,

PPD ﬁles for drivers and applications, ColorSync Proﬁles, and the Phaser 340 GX printer driver.

■ Standard plus QuarkXPress printer software installs the PDF

ﬁle for QuarkXPress, Phaser 340 Utilities, Samplers, PPD ﬁles for drivers and applications, ColorSync Proﬁles, and the Phaser 340 GX printer driver.

■ ColorSync Proﬁles (Phaser 340 Proﬁle printer proﬁle for use with

ColorSync 2.0).

■ Phaser 340 Utilities installs the following in a Phaser 340 Utilities

folder inside a PhaserTools folder created by the Installer application:

■ Printer utility ﬁles, such as color corrections, tray selections, and

print quality modes.

■ PhaserPrint, a plug-in for use with Adobe Photoshop.

■ LaserWriter Utility downloading and utility application.

User Manual

2-43

Getting Set Up

■ Samplers installs color sampler charts and a fonts sampler in a

Samplers folder inside a PhaserTools folder created by the Installer application.

■ PPD ﬁles for drivers and applications installs the following:

■

TK340172.PPD

PostScript printer description ﬁle for use with the standard 17-font version of the printer.

■

TK340692.PPD

PostScript printer description ﬁle for use with the printer’s extended features option with 69 fonts.

■ PDF ﬁle for QuarkXPress (Phaser 340.PDF PostScript printer

description ﬁle for use with QuarkXPress).

■ Phaser 340 GX printer driver (printer driver for use with

QuickDraw GX and System Software 7.5).

The Phaser 340 Drivers and Utilities Printing Reference provides detailed software installation procedures and complete information on using the software with your printer.

2-44

Phaser 340 Color Printer

Getting Set Up

Using the installer to load software

To install the printer’s software, follow this procedure:

Disable virus detection software before starting the Installer application:

■ Restart the Macintosh while holding down the Shift key to start the

computer with extensions off or refer to the virus software’s documentation for instructions.

Insert either the Printer Software for the Macintosh diskette or Phaser 340 CD-ROM into the appropriate drive.

Double-click the Phaser 340 Installer icon. Click Continue until the installer dialog box appears.

Select one of the standard options or select individual options; shift-click to select more than one item. Then click Install.

If you select the Standard button, the Install Phaser 340 software dialog box appears. Click Install to load the Standard printer software.

User Manual

2-45

Getting Set Up

LaserWriter 8.x setup

The LaserWriter 8.x driver uses printer-speciﬁc PPDs (PostScript Printer Description ﬁles) for information on a printer’s page sizes, printing options, and media type options. To use the LaserWriter 8.x driver with a Phaser 340 printer, do the following steps depending on the version of the driver you are using. If the printer is busy, it may take some time to complete this conﬁguration procedure; you may want to do this procedure when the printer is idle. You only have to conﬁgure a printer once.

Note

During installation, the LaserWriter 8.x driver leaves other versions of the LaserWriter driver intact.

Setting up the LaserWriter 8.3 driver

Make sure that the LaserWriter 8.3 driver is installed on your

Macintosh.

If the LaserWriter 8.3 driver is not installed:

The LaserWriter 8.3 driver software is available from Apple Computer; see your local Apple dealer for details. Refer to the LaserWriter driver’s documentation, LaserWriter 8.x Update Guide, for instructions on installing the driver.

Follow the instructions in “Installing the printer’s software” on page 2-30 to install the PPD printer description ﬁles. Select one of the standard options to automatically install all of the printer’s software, or select the PPD ﬁles for drivers and applications option.

Open the Chooser.

Select the LaserWriter 8 driver icon.

Select your printer from the list.

2-46

Still in the Chooser, click the Setup button to see a list of options.

Phaser 340 Color Printer

Getting Set Up

The dialog box that appears shows the location of the PPD ﬁles

you installed in the previous procedure. Highlight one of the following PPD ﬁles and click Select:

■ Use the TK340172.PPD ﬁle with the standard version of the printer.

■ Use the TK340692.PPD ﬁle with the extended features conﬁguration

of the printer.

Note

In the dialog box that appears, select the appropriate items under Installable Options then click

Click the Chooser’s close box.

OK.

User Manual

2-47

Getting Set Up

Setting up an earlier version of the LaserWriter 8.x driver

Make sure that the LaserWriter 8.x driver is installed on your

Macintosh.

If the LaserWriter 8.x driver is not installed:

The LaserWriter 8.x driver software is available from Apple Computer; see your local Apple dealer for details. Refer to the LaserWriter driver’s documentation, LaserWriter 8.x Update Guide, for instructions on installing the driver.

Open the Chooser.

Select the LaserWriter 8 driver icon.

Select your printer from the list.

2-48

Still in the Chooser, click the Setup button to see a list of options.

In the dialog box that appears, click the More Choices button to see the full range of options.

Note

Click the Printer Info button, then click the Update info button in the next dialog box.

Record the information on PostScript Version and Total Memory Installed; you will need this information later. Click

10.

Click the Select PPD button; the Printer Descriptions folder in the Extensions folder, inside the System Folder, is displayed.

Phaser 340 Color Printer

Do not use the Auto Setup button; errors can occur with the PPD ﬁles. Continue with this procedure to properly set up the driver.

OK.

Getting Set Up

Highlight one of the following PPD ﬁles you installed in Step 2,

11.

and click Select:

■ Use the TK340172.PPD ﬁle with the standard version of the printer .

■ Use the TK340692.PPD ﬁle with the extended features conﬁguration

of the printer.

Note

12.

Make sure the information under Printer Model matches the printer you have and the PostScript Version information you got in Step

13.

Click Select.

Note

If the information under Printer Model is not an exact match, use the closest printer name, and call Tektronix Customer Support in the U.S. and Canada at 1-800-835-6100 for the latest PPD ﬁle. Outside the U.S. and Canada, contact your local Tektronix reseller. You can also download the latest PPD ﬁles from the Tektronix Bulletin Board Service (BBS); see page 6-1.

14.

Click Conﬁgure. In the ﬁeld for Memory Conﬁguration under Installable Options, select the amount of memory your printer has installed. Check other options either Installed or Not Installed, as appropriate.

15.

Click OK in two dialog boxes and close the Chooser.

When you are done installing drivers, refer to “Installing optional fonts” on page 2-52.

User Manual

2-49

Getting Set Up

Workstation users

Phaser 340 GX driver

If you are using Apple Macintosh QuickDraw GX and System Software 7.5, use the Phaser 340 GX driver to print to the Phaser 340 printer. For details on installing and using the GX driver, refer to the Phaser 340 Drivers and Utilities Printing Reference.

When you are done installing 340 GX drivers, refer to “Installing optional fonts” on page 2-52.

The printer-control PostScript ﬁles that are on the Tektronix CD-ROM and the Printer Software for Windows diskette (PC format) can be used with UNIX and VMS workstations. The following list contains PhaserPrint supported platforms and tested operating system versions:

■ SUN SPARCstation: SunOS 4.1.3

■ SUN SPARCstation: Solaris 2.3 and 2.4

2-50

■ Silicon Graphics Irix: 4.0.1, 5.2 and 5.3

■ Hewlett-Packard (9000/700 & 800): HP-UX 9.0.5

■ IBM RS/6000: AIX 3.2

■ DECstation: ULTRIX 4.0 and 4.4

■ DECAlpha AXP: OSF/1 3.0 and 3.2

Note

The ﬁles provided let you set up your spooling system to select between media trays, print-quality modes, color correction modes and other features. PhaserPrint works with the workstation’s native spooling system to print PostScript ﬁles and raster ﬁles in Sun Raster Format (SRF), xwd, SGI RGB, and other formats.

Phaser 340 Color Printer

Tektronix offers a similar solution for DEC OpenVMS VAX and DEC OpenVMS AXP.

Getting Set Up

UNIX workstation users can access utility ﬁles in the following ways:

■ Install the ﬁles from the Tektronix Phaser 340 CD-ROM if your

system includes a CD-ROM drive.

■ Mount the PC diskette on the workstation.

■ Access the Tektronix anonymous ftp site on the Internet at

ftp.tek.com.

■ Download utility ﬁles from the Tektronix Bulletin Board

Service (BBS); refer to page 6-1 for more information.

■ Access the Tektronix World Wide Web server on the Internet:

■ http://www.tek.com/Color_Printers/ Home page

■ ftp://ftp.tek.com/bbs/<platform>/340 Utility ﬁles

Most workstations with 3.5-inch disk drives provide a device driver that allows you to mount a PC ﬂoppy diskette. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on mounting PC diskettes.

If you ordered your printer with an Ethernet or Token Ring interface, a demonstration copy of PhaserPrint is provided on a compact disk (CD-ROM). If you did not receive a demonstration copy but would like one, or if you would like to purchase PhaserPrint, contact your dealer, local Tektronix ofﬁce, or in the United States and Canada, call 1-800-835-6100

User Manual

2-51

Getting Set Up

Installing optional fonts

If you ordered the optional 52 additional fonts for your printer, you’ll need to install them on your computer. Refer to the optional font disks and installation instructions for more information.

What next?

■ When you have set up all the hardware and connections, installed

the software on your computer, turned on the power and allowed a warm-up period, you are ready to print. Chapter 3, “Printing,” contains useful information on basics such as color correction modes, print media, fonts and printing hints. For detailed information on printing options, refer to the Phaser 340 Drivers and

Utilities Printing Reference.

■ To install a hard disk for font storage, turn to “Adding a har d disk

for font storage” on page B-8.

2-52

■ To disable the startup page, refer to “Enabling and disabling the

startup page” on page A-7.

Phaser 340 Color Printer

Chapter

Printing

Which platform?

You can print to your printer from any of the following platforms, providing the printer has the appropriate interface port. Refer to “Printer ports” on page 2-21 for more information.

■ PC — in Windows, Windows 95, Windows NT, and in DOS

■ Macintosh

■ Unix and VMS Workstations

To print from a Macintosh, from Windows, Windows 95, or Windows NT, you should ﬁrst have installed the printer software, as described in Chapter 2. This chapter describes the basic print features available; for complete information on using the features, refer to the Phaser 340 Drivers and Utilities Printing Reference. If you are printing from a PC running DOS, you must ﬁrst set up the driver in your application software.

Use the following instructions to set up printing from your platform.

User Manual

3-1

Printing

Printing from Windows 95

Note

For information on print features, see “Selecting print features” on page 3-8. Refer to the Phaser 340 Drivers and Utilities Printing Reference for detailed information.

Printing from a PC through an interface port other than the parallel port requires that an optional PhaserShare card be installed in the printer.

Make sure that you have installed the printer software for Windows 95, as described in Chapter 2. If you have not, do so now.

In the Printers window, select the Phaser 340 printer icon.

Select Properties from the File menu.

Click on any of the tabs along the top of the Properties window to view and make selections that control the print features (for example, the Paper tab controls Paper size and Paper source selections.

3-2

Phaser 340 Color Printer

Printing from Windows 3.1 and Windows NT

Printing

Note

For information on print features, see “Selecting print features” on page 3-8. Refer to the Phaser 340 Drivers and Utilities Printing Reference for detailed information.

Printing from a PC through an interface port other than the parallel port requires that an optional PhaserShare card be installed in the printer.

Make sure that you have installed the printer software for Windows 3.1 or Windows NT, as described in Chapter 2. If you have not, do so now.

From the Control Panel, double-click Printers.

In the Printers window, select the Phaser 340 printer, then click Setup. A dialog box appears with the printer’s name across the top.

Click on any of the tabs along the top of the dialog box to view and make selections that control the print features (for example, the Features tab controls resolution, color correction modes, and installable options).

User Manual

3-3

Printing

Printing from a PC: DOS

In your application software, set up the printing options for a color printer driver and a communications port. For more information on making these selections, refer to your application software’s user manual.

Make sure that the PC communication ports have been set up correctly. Refer to “PC: DOS and setting up ports” on page 2-42 for instructions.

Select the printer driver for the Phaser 340, a Tektronix Phaser printer, or a generic color PostScript driver.

Note

For details on driver options, refer to the Phaser 340 Drivers and Utilities Printing Reference.

Generic PostScript printer drivers do not have information about your Phaser 340 printer, for example, its page sizes and its image area size. Using a standard Letter- or A4-size media selection should produce acceptable results.

Select the appropriate port (an LPT port for parallel; a COM port for serial; one of the LPT or COM ports for network connections).

Set page margins in your application software as needed. For details on the printer’s paper and margin sizes, refer to “Margins and image area” on page 3-23.

Send a ﬁle to the printer from your software application. Refer to the application software’s user manual for details.

3-4

Phaser 340 Color Printer

Printing from a Macintosh

The CD-ROM and Printer Software diskettes include Printer Description Files (PPDs) that work with the Macintosh drivers to select print features.

Printing

Note

For detailed information on print features, refer to the Phaser 340 Drivers and Utilities Printing Reference.

Note

Printing from a Macintosh requires that an optional PhaserShar e card be installed in the printer.

From the File menu, open the Page Setup dialog box. Use the Paper pop-up menu to select the printer’s supported paper sizes.

From the File menu, open the Print dialog box. Select media options and paper trays in the Paper Source ﬁeld. Refer to “All about media” on page 3-15 for details.

In the Print dialog box, click the Options button to see the Print Options dialog box. There are printer-speciﬁc TekColor features listed at bottom of the dialog box. Refer to “Print quality modes” on page 3-8 for details on Print Quality and for details on Color Correction.

The LaserWriter 8.3 driver offers ColorSync options; refer to the

Phaser 340 Drivers and Utilities Printing Reference for instructions.

If you are using the Phaser 340 GX driver to print a ﬁle, refer to the Phaser 340 Drivers and Utilities Printing Reference for complete information on installing and printing from the driver.

User Manual

3-5

Printing

Printing from a Unix or VMS workstation

You can print from a workstation through Ethernet, Token Ring, parallel, or serial interfaces. Workstation users can print from any application that generates color PostScript.

For Unix and VMS environments, Tektronix offers PhaserPrint for fast raster ﬁle and screen copy printing to Tektronix color printers. PhaserPrint also provides a graphical user interface for push-button control of Tektronix printer features, such as print quality modes and TekColor color corrections.

For VMS environments, Tektronix also offers PhaserSym, a VMS print symbiont. PhaserSym facilitates communication between VMS hosts and Tektronix Phaser printers. PhaserSym requires that the Phaser printer include lpr printing support. Refer to Appendix B for ordering information.

For information on printing from workstations and setting up spooling systems, you can contact HAL, the Tektronix automated fax system by calling direct (503) 682-7450 or, in the United States or Canada, by calling toll-free 1-800-835-6100. Refer to “Using the automated fax systems” on page 6-4 for details on using the HAL system.

3-6

For workstation users who prefer not to use PhaserPrint, the printer-control PostScript ﬁles that are on the Printer Software for Windows diskette (PC format) can be used for Unix workstations. These ﬁles let you set up your spooling system to select between media trays, print quality modes, color correction modes and other features. Most workstations with 3.5-inch disk drives provide a device driver that allows you to mount a PC ﬂoppy diskette. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information about mounting PC diskettes.

If you don’t have the means of transferring utility ﬁles to control printer features from the PC diskette or CD-ROM, you can download utilities and ﬁles from the T ektr onix ftp server , the Tektronix Bulletin Board Service (BBS), or the Tektronix World Wide Web server. Refer to Chapter 6, “Troubleshooting,” for information on Tektronix’ online services.

Phaser 340 Color Printer

The printer supports printing of PCL5 ﬁles from your UNIX host as a separately enabled option. You can determine if the PCL5 language is enabled for your printer by checking the printer’s conﬁguration page. Refer to “Help Pages Overview” on page 2-29 for instructions on printing the conﬁguration page.

Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on enabling PCL printing.

Printing from speciﬁc applications

Refer to the Phaser 340 Drivers and Utilities Printing Reference for detailed information on printing from some applications.

You can also get tips on printing from certain applications (such as QuarkXPress and PageMaker) by contacting HAL or EuroHAL, the Tektronix automated information systems. HAL and EuroHAL fax you information immediately on applications and other topics. To r eceive a HAL FAX catalog, call toll-free in the U.S. 1-800-835-6100 or dial direct, (503) 682-7450. For a EuroHAL catalog, use the telephone numbers provided in Chapter 6, “Troubleshooting.” For more information on HAL and EuroHAL, see “Using the automated fax systems” on page 6-4.

Printing

In addition, you can get application information on the Tektronix World Wide Web server and other online services. Refer to “Online services” on page 6-2.

User Manual

3-7

Printing

Selecting print features

The printer provides TekColor color corrections that you can select to customize the look of your prints. In addition to the 300 dpi print-quality mode, the Phaser 340 with extended features provides a user selectable 600 x 300 dpi print quality mode. There are several ways to select print features:

■

Through a printer driver.

printer driver override the settings on the printer’s front panel. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on using printer drivers.

■

From the printer’ s fr ont panel.

only used when printing from a non-supported driver . Refer to the instructions included in this chapter.

■

By sending a PostScript utility ﬁle to the printer.

downloaded to the printer’s front panel are only used when printing from a non-supported driver. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on sending utility ﬁles to the printer.

Print selections made using a supported

Settings you make on the front panel are

Printer settings

■

From your World Wide Web browser.

Software User Manual for more information.

Print quality modes

The Phaser 340 provides a 300 dpi resolution print quality mode. 600 x 300 dpi resolution is optionally available.

300 dpi

color printing on paper and transparencies. In this mode, the printer operates at 4 ppm (pages-per-minute) for paper and 2 ppm for transparencies.

600 x 300 dpi

extended features also include 24 Mbytes of memory and a total of 69 fonts. 600 x 300 dpi resolution produces better looking text and the smoothest color blends on paper. In this mode, the printer operates at 2 ppm. This print mode is not available for transparency printing.

3-8

Phaser 340 Color Printer

Refer to the PhaserShare Status

The default print-quality setting. This is the fastest mode for full

Available with the Phaser 340 extended features option. The

Printing

Selecting print quality modes from the front panel

Use the following steps to change the print quality mode through the printer’s front panel menu.

Note

The Print Quality selection is only available for the optional 600 x 300 dpi conﬁguration.

When the printer is on and the Ready message appears, press the Menu button. The printer displays the ﬁrst selection in the menu:

Help Pages <---- ----> Menu

Using the left arrow (<----) or right (---->) arrow buttons, scroll through the selections until the following message appears:

Print Quality <---- ----> Menu

Press the Menu button to access print quality selections. The printer displays the following message:

Print Quality:300 dpi* <---- ----> OK

Using the right or left arrow buttons, scroll between the print quality selections until you reach the appropriate setting. An asterisk next to the selection indicates the currently active setting.

Press the OK button to conﬁrm your selection.

Return to the top level of the menu by pressing the button until the printer displays the Ready message.

ExitExit

User Manual

3-9

Printing

Color correction

The printer provides TekColor Dynamic Correction, which consists of the following color correction modes:

Color correction mode Description

None No correction made to colors. Vivid Color Default setting. Produces the brightest possible colors. Display Adjusts color to closely approximate the colors on a

SWOP Press Speciﬁcation for Web Offset Publications. Typically used

Euroscale Press Matches the

Commercial Press Used to match commercial 3M Matchprint® proofs. Monochrome Prints a color image as a monochrome gray scale.

Use Printer Setting Uses the color correction mode speciﬁed in the printer

standard display screen.

to match U.S. press standards.

PANTONE® Process Color System Guide

Euroscale Edition. Typically used to match European press standards.

Outputs color page masters in black-and-white for photocopying.

front panel setting rather than any printer driver setting.

3-10

Vivid Color, the default color correction mode, is generally recommended for typical ofﬁce printing.

Note

Y ou can view an example output of each color corr ection mode at the bottom of the printer’s startup page. Refer to “Printing the startup page” on page A-5 for instructions.

Note

Phaser 340 Color Printer

The print driver help window provides a short description of each color correction mode. To access information, click on the Help button (for a Macintosh, in the TekColor Options dialog box; for Windows, in the Tektronix Printer Features dialog box).

If your printer is networked and you have changed the front panel settings, make sure that you tell other users on the network. Printer settings affect all prints made with non-Tektronix drivers.

Printing

Selecting TekColor corrections from the front panel

Use the following steps to change the TekColor correction mode through the printer’s front panel menu.

When the printer is on and the Ready message appears, press the Menu button. The printer displays the ﬁrst selection in the menu:

Help Pages <---- ----> Menu

Using the left (<----) or right (---->) arrow buttons, scroll through the selections until the following message appears:

TekColor Correction <---- ----> Menu

Press the Menu button to access color correction selections. The printer displays the following message:

TekColor Correction:Vivid Color* <---- ----> OK

Using the right or left arrow buttons, scroll through the color correction selections. An asterisk next to the selection indicates the currently active setting.

Press the OK button to conﬁrm your selection.

Return to the top level of the menu by pressing the button until the printer displays the Ready message.

ExitExit

User Manual

3-11

Printing

Color sampler charts

The printer diskettes and CD-ROM contain color sampler charts for the following color speciﬁcation methods:

CMYK

Cyan, magenta, yellow, and black

RGB

Red, green, and blue

HSB

Hue, saturation, and brightness

PANTONE® Colors

The charts consist of colored rectangles and coordinate values. Print the appropriate chart for your application, and use the coordinate values (numbers printed beneath each color) to select colors within an application. For example, your printer can produce PANTONE-approved process color simulations. Use the PANTONE Color sampler chart to select the process color values within software applications that support PANTONE Colors.

3-12

If you use an application that speciﬁes print colors using CMYK values, use the CMYK charts. If you use an application that speciﬁes print colors using RGB values, use the RGB charts. For details on printing the charts, refer to the Phaser 340 Drivers and Utilities Printing Reference.

If you did not receive the color sampler charts, you can download them from the Tektronix ftp server, the Tektronix Bulletin Board Service (BBS), or the Tektronix World Wide Web server. Refer to “Online services” on page 6-2 for information on T ektronix’ online services.

Phaser 340 Color Printer

All about media

The printer prints on Letter- and A4-size ofﬁce paper, Tektronix-supplied transparencies, and full sheet, peel-off label stock (such as Avery 5160). Tektronix transparency media is designed to provide optimal image quality and reliable operation. Tektronix offers two grades of transparency media: premium and standard. Tektronix premium transparency media offers enhanced ink adhesion and print quality for overhead transparencies.

Printing

Note

Tektronix ofﬁce paper is cut with the correct grain so your prints will not wrinkle. For information on ordering Tektronix’ paper and transparency media, refer to the supplies information sheet included with your printer.

Caution

You can recycle the paper printed on a this printer the same way you would recycle paper from any laser printer.

Tektronix inks and transparencies are formulated for use with this printer to ensure the best print quality and long-term reliability. Tektronix does not guarantee printer performance on non-Tektronix transparency media.

To avoid damaging your printer, do not use perforated paper, three-holed paper, legal-size paper or envelopes.

Do not use transparency media intended for ink-jet or thermal-wax printers.

Never attempt duplex (two-sided) printing on any type of media. Ink from the back side of the paper will offset onto the internal paper path, requiring you to perform cleaning procedures.

User Manual

3-13

Printing

Media trays

Standard paper trays.

A4-size paper tray which holds 200 sheets (slightly less than one-half ream) of paper.

Note

The standard paper trays are designed for use with paper media. You can use a standard paper tray for printing up to 50 transparency sheets. However you must use a Tektronix printer driver to specify T ranspar ency as the media type and conﬁrm the print at the front panel. Otherwise, transparency print quality is lower .

Transparency trays.

ordering a separate, dedicated transparency tray. This lets you quickly switch between paper and transparency print jobs by simply swapping media trays in the printer. Optional Letter- and A4-size transparency trays have a capacity of 175 sheets (approximately three boxes). Refer to “Optional media trays” on page B-3 for ordering information.

Lower Paper T ra y Assembl y.

the printer’s capabilities. Its 500-sheet capacity adds to the 200-sheet capacity of the standard paper tray for high-volume printing environments. When the upper tray is loaded with a second media type such as transparencies or letterhead, the printer then supports printing of two media types without the need to swap trays.

The printer is shipped with a standard Letter- or

If you print on both paper and transparencies, consider

An optional Lower Paper Tray Assembly extends

3-14

Note

Phaser 340 Color Printer

The Lower Paper Tray Assembly only accepts paper media; it should not be used with label stock or transparency media.

Printing

Establishing a default media tray (optional)

When you add the Lower Tray Assembly to your printer, you then have the option of selecting which tray (the upper or lower) will be the default media tray for printing. The printer’s default media tray setting is only used when you are printing from a non-Tektronix printer driver. These drivers do not allow you to directly select the printing tray. When using a T ektronix printer driver, explicit driver selections override the printer’s default media tray setting.

The default media tray selection can be set through the printer’s front panel menu or a downloadable utility ﬁle. Refer to the Phaser 340 Drivers and Utilities Printing Reference for more information on downloading default media tray selections.

Printing from a non-supported printer driver.

Assembly is ﬁrst installed, the default media tray selection is set to AutoSelect. With this selection, the printer automatically switches to the upper tray if the Lower Paper T ray Assembly becomes empty. If a paper tray of the same size exists in the upper tray slot, then printing resumes. However, if the transparency tray is installed, then the printer prompts you to load paper in the Lower Paper Tray Assembly.

Other default media tray selections (Upper and Lower) let you explicitly set printing from the upper or lower tray with no automatic tray switching capability. This is valuable if you have, for example, common ofﬁce paper in the Lower Paper Tray Assembly and letterhead in the upper paper tray. You can have the default media tray selection set for printing ofﬁce paper in the lower tray. When you want to print on letterhead in the upper tray, you will need to change the default media tray setting to Upper. (Supported printer driver users can choose between the upper and lower trays directly from the printer driver.)

If you attempt to print transparencies using a non-supported driver, the printer uses the printing mode of the tray (paper) and produces unsatisfactory results. To print transparencies from the upper paper tray, use a supported printer driver and explicitly select Transparency, or purchase a dedicated transparency tray. Refer to “Optional media trays” on page B-3.

When the Lower Paper Tray

User Manual

3-15

Printing

Selecting the default media tray using the front panel (optional)

When the printer is on and the Ready message appears, press the Menu button. The printer displays the ﬁrst selection in the menu:

Help Pages <---- ----> Menu

Using the left (<----) or right (---->) arrow buttons, scroll through the selections until the following message appears:

Printer Defaults <---- ----> Menu

Press the Menu button to access printer default selections. Using the left or right arrow buttons, scroll through the selections until the following message is displayed:

Default Tray <---- ----> Menu

3-16

Note

Press the Menu button to access default tray selections. The printer displays the following message:

Using the left or right arrow buttons, scroll through the default tray selections until you reach the appropriate setting. An asterisk next to the selection indicates the active setting.

Press the OK button to conﬁrm your default tray selection.

Return to the top level of the menu by pressing the button until the printer displays the Ready message.

Phaser 340 Color Printer

The

Default Tray

Paper Tray Assembly is connected to the printer.

Default Tray:AutoSelect* <---- ----> OK

selection only appears if the optional Lower

ExitExit

Media size

The standard paper trays, optional transparency trays, the optional Lower Paper Tray Assembly trays and manual feed slot accept two sizes of media: Letter/A-size (8.5 x 11 in.) and A4-size (210 x 297 mm). Refer to “Margins and image area” on page 3-23 for details on the size of the image area.

Media weight and thickness

The following table presents guidelines you should follow when selecting media to use with the printer.

Tray type Paper type Transparency Label media

Letter or A4 paper trays

Bond 16 – 32 lb. (60 – 120 g/m

Printing

Supported

(50-sheet capacity)

Full-sheet laser printer labels

Letter or A4 transparency trays

Lower Paper Tray Assembly

Manual feed Bond

Not supported Supported

Bond 16 – 32 lb. (60 – 120 g/m

16 – 32 lb. (60 – 120 g/m

Non-glossy Cover 50 – 80 lb. (135 – 220 g/m

(175-sheet capacity) Not supported Not supported

Supported Full-sheet laser

)

Not supported

printer labels

User Manual

3-17

Printing

Paper grain

Grain refers to the direction of ﬁbers in the paper. Paper that contains ﬁbers running the length of the paper is called long-grain paper. For the best printing results, only use long-grain paper. Most common ofﬁce copy paper is the long-grain variety. You can purchase premium long-grain Letter-size and A4-size paper from Tektronix; refer to “Ordering printer supplies” on page 5-1 for more information.

Long-grain paper

Short-grain paper

3-18

9101-15

Phaser 340 Color Printer

Margins and image area

The image area is the part of the media where the image appears. When the printer places an image on the media, the image area is a bit smaller than the actual media size. You may need to adjust the page margins in your application software to match the image area. The printer must be set for the correct size media through the printer driver.

The image area for the Phaser 340 color printer is 8.11 x 10.45 in. (Letter -size) and 200 x 283 mm (A4-size). The difference between the image area and the media size for the top margin and side margins is 5 mm (0.2 in.). The bottom margin is 9 mm (0.35 in.).

Printing

Note

For maximum print speed, set left and right margins to 0.3 in. (7.4 mm) or larger.

The following illustration shows the image area and top, side and bottom margins.

Letter-size: 8.5 x 11 in.

A4-size: 210 x 297 mm

5 mm (0.2 in.)

8.11 in.

10.45 in.

5 mm (0.2 in.)

9 mm (0.35 in.)

5 mm (0.2 in.)

200 mm

283 mm

5 mm (0.2 in.)

9 mm (0.35 in.)

5 mm (0.2 in.)

9101-14

User Manual

3-19

Printing

Image orientation

Orientation refers to how the image appears on the printed media. You specify the image orientation through your software application or through the printer driver.

Portrait

Landscape

9101-16

Media and ink handling tips

■ Keep the media supplies, trays, and ink in covered containers.

Dust and dirt can be transferred to the paper or transparency media, resulting in poor print quality.

■ Handle transparencies by the edges and with both hands to avoid

ﬁngerprints and creases, which can result in poor print quality.

■ Place slip sheets between printed transparencies or use a

protective cover to prevent contact between transparencies.

■ To avoid having the paper stick together, gently fan the paper

before loading it into the paper tray.

■ Paper that has been sitting out of its sealed wrapper can become

distorted, causing paper jams. Keep paper sealed until you are ready to use it for printing.

■ Do not use paper that has been creased or wrinkled.

3-20

Phaser 340 Color Printer

Printing letterhead

Letterhead must be loaded face up in the standard paper tray with the bottom edge of the page closest to the paper tray handle.

12345678

9101-17

Printing

Caution

Some letterhead may be printed using ink that will offset onto printer internal parts during the overprint, requiring you to perform cleaning procedures. Run several test sheets of letterhead to check for letterhead smearing before attempting a large print job.

User Manual

3-21

Printing

Printing transparencies

Tektronix transparency media is recommended for use in this printer, as it provides optimal image quality and reliable printer operation. Tektronix premium transparency media provides enhanced ink adhesion and print quality. Load transparency media in the appropriate Letter- or A4-size paper tray. For best results, Tektronix recommends that you order the optional transparency tray. (Refer to Chapter 5 for ordering information.) A label inside the transparency tray indicates the tray’s maximum transparency capacity.

Note

Tektronix premium transparencies must be loaded face up in the media tray with the notched corner of the sheet in the back-right corner of the tray. Tektronix standard transparency media is not notched and can be loaded into the tray in any orientation.

Do not use transparency media intended for ink-jet or thermal-wax printers. For best results, use Tektronix transparency media.

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Phaser 340 Color Printer

Printing

Transparency quality tips

■ For best results, use the 300 dpi print-quality setting in the

printer driver.

■ Use large type on overheads; 18 point type or larger works well.

■ Use yellow or other light colors for text on solid-color backgrounds.

■ Place slip sheets between printed transparencies or use a

protective cover to prevent contact between transparencies.

Note

Do not load transparencies in the Lower Paper Tray Assembly. To avoid a jam condition, do not re-use transparencies that have been fed through the printer once (for example, after a jam or if the transparency was ejected without being printed).

If you are using the optional transparency tray for printing transparencies, load up to 175 transparencies (approximately thr ee boxes) and install the transparency tray in the printer.

When you print, use a Tektronix printer driver and specify Transparency to obtain the correct print mode for transparency media. The printer senses the presence of the transparency tray and prints correctly without further interaction.

If you are using the standard paper tray for printing transparencies, replace the paper in the tray with up to 50 transparency sheets and install the paper tray in the printer.

When you print, use a supported printer driver and specify Transparency to obtain the correct print mode for transparency media. The printer senses the mismatch of the transparency media loaded in the paper tray and asks you to conﬁrm the print through the printer’s front panel.

Caution

Never attempt two-sided or two-pass printing on any type of media. Ink from the back side of the paper will offset onto the internal paper path, requiring you to perform cleaning procedures.

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3-23

LETTER

Printing

Manual feed printing

Select Manual Feed from the Tektronix printer driver.

Click on the Print button.

Go to the printer and open the manual feed cover using the recessed ﬁnger tab.

Adjust the guide on the inside of the manual feed cover to match the Letter- or A4-size media you are using.

LETTER

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Phaser 340 Color Printer

Printing

L E T

T E

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Manual feed letterhead:

When you manually feed letterhead, orient the

letterhead face down and feed the bottom edge ﬁrst.

Manual feed transparencies:

When you manually feed Tektronix premium transparencies, orient the transparency notch closest to you with the notch on the right side. The standard Tektronix transparency media is not notched.

When prompted by the front panel, insert one sheet of paper or transparency media until it stops.

After the ﬁrst sheet enters the printer, wait for the front panel to prompt you again before feeding the next sheet (approximately 5 seconds).

5 Sec.

LETTER

Note

A jam error will occur if you feed the second sheet of media into the manual feed slot before the front panel prompts you.

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Printing

Fonts

Resident typefaces (PostScript)

The printer accepts Adobe Type 1 and Type 3 downloadable fonts, TrueType fonts, PCL5 (optionally enabled), and a variety of user-deﬁned fonts. To extend font capability, the printer supports a SCSI-connected external hard disk for storage of additional fonts. Refer to “Adding a hard disk for font storage” on page B-8 for more information.

The Phaser 340 standard conﬁguration is shipped with a set of 17 resident fonts.

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Phaser 340 Color Printer

Printing

Additional fonts can be added to the Phaser 340. The optional extended features conﬁguration includes these 52 fonts for a total of 69 fonts. Refer to “Extended features upgrade” on page B-1 for more information.

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Printing

Resident typefaces (PCL5)

For PCL5 (Printer Command Language) printing (HP Laserjet III emulation), the printer supports Courier, Times, and Universe typefaces in medium, bold, italic medium, and italic bold.

Printing of PCL5 ﬁles is supported as a separately enabled option. You can determine if the PCL5 language is enabled for your printer by checking the printer’s conﬁguration page. Refer to “Help Pages Overview” on page 2-29 for instructions on printing the conﬁguration page. Refer to the Phaser 340 Drivers and Utilities Printing Reference for details on enabling the PCL printing option.)

Downloading Macintosh and TrueType fonts

The fonts resident in the printer are stored in the printer as outlines and are always available for printing. The PostScript interpreter in the printer can also accept and store additional fonts known as downloadable fonts. If you want to print PostScript outline fonts that are not built into the printer, you can transfer or download outline fonts from your computer to the printer. Downloading fonts saves print time if you plan to print several documents or a large document using those fonts.

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When you download a font, it is stored in the printer’s memory or on a SCSI hard disk attached to the printer. Refer to “Adding a hard disk for font storage” on page B-8 for more information on external font storage. You can download as many outline fonts as the printer’s memory or hard disk allow. Adding more memory expands the number of fonts that can be downloaded to the printer.

The printer accepts Type 1 and Type 3 downloadable fonts including those from Adobe, Agfa, Bitstream, Microsoft, Apple, and many others.

The printer also accepts TrueType downloadable fonts which can be scaled to any point size. TrueType fonts look the same on the screen as they do when printed.

You download a font from a PC or Macintosh the same way you download fonts to any PostScript printer. Follow the documentation that was shipped with your fonts.

Phaser 340 Color Printer

Installing Macintosh screen fonts

The diskette labeled Printer Software for the Macintosh includes screen fonts in these typeface families: Times, Helvetica, Courier, Symbol, and Helvetica Narrow. You must install these screen fonts if you want to see the printer’s resident typefaces on the Macintosh screen. When you order a Phaser 340 with the extended features, 52 additional screen fonts are included that must be installed on your system. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on how to install fonts.

Printer languages: PostScript, HP-GL, PCL5

The printer supports PostScript Level 1 and Level 2 and HP-GL (Hewlett-Packard Graphics Language) printer languages. Additionally, the printer supports the monochrome PCL5 (Printer Command Language) printer language as a separately enabled option. Refer to the Phaser 340 Drivers and Utilities Printing Reference for details on enabling the PCL printing option.

Printing

The default language for the parallel port is PostScript. For information on default language for other interface ports, refer to the PhaserShare Network Cards and Software System Administrator Manual.

If you want to print HP-GL or PCL5 ﬁles on a port set to PostScript, you must set up that printer port for that type of data or enable Adobe IntelliSelect™ automatic language selection. Refer to the Phaser 340 Drivers and Utilities Printing Reference for instructions.

If automatic language selection is enabled, you can send PostScript, HP-GL, and PCL5 ﬁles (when enabled) to the printer and the printer automatically detects the type of ﬁle and prints it. You can change the default language so that the next time you turn on the printer, it is set to receive PostScript, HP-GL, or PCL5 data on a speciﬁc port.

The printer has default values for the HP-GL parameters, such as pen color and pen width. However, you can change these values.

For more information on changing printer languages, refer to the Phaser 340

Drivers and Utilities Printing Reference and the PhaserShare Network Cards and Software System Administrator Manual.

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Printing

Printing hints

Application hints

For information about using speciﬁc software applications with your printer, contact Tektronix’ HAL or EuroHAL information systems. In the U.S., call 1-800-835-6100 or (503) 682-7450; for EuroHAL telephone numbers, refer to “If you need help” on page 6-1. For a complete listing of available topics, request a catalog. For instructions on using the HAL and EuroHAL systems, refer to “Using the automated fax systems” on page 6-4.

Tektronix supplies and software

Always use Tektronix supplies to ensure the highest quality prints and printer performance. Tektronix Printer Description Files (PPDs) and utility ﬁles work with the drivers to provide the best access to printer features. See Chapter 5 for ordering information.

Getting the best results

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There are many variables in process reproduction of colors generated by the Phaser 340, any one of which may affect the quality of the PANTONE Color simulation, including:

■ Quality of paper and transparency ﬁlm

■ Selected resolution

■ Dot structure/halftones

For optimal results, always use the recommended Tektronix supplies. Refer to Chapter 5 for ordering information.

Relative port speed

Ethernet and Token Ring are the fastest ports, followed by the parallel port, the LocalTalk port, then the serial port.

Phaser 340 Color Printer

Chapter

Overview

Caring for Your Printer

This chapter describes the following topics to help you care for the printer and keep it in peak operating condition:

■

Adding ink

Add ink when the ink level drops to one-half stick. The front panel displays an Ink Low message telling you when to add ink.

■

Emptying the waste tray

Empty the excess ink from the waste tray when a front panel message tells you that the waste tray is full or anytime you remove the maintenance tray.

■

Replacing the maintenance tray

Replace the maintenance tray when a front panel message tells you that the maintenance tray is low, approximately every 10,000 prints.

■

All about media jams

Describes common causes and solutions for media jams inside the printer .

■

Cleaning the printer

Describes how to clean the printer to solve speciﬁc print problems: light stripes or missing colors, ink smears on prints, and problems picking paper or transparencies from the media tray.

User Manual

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Caring for Your Printer

Adding ink

Approximate time to complete: 1 minute

The printer is shipped already loaded with Tektronix Phaser 340 ColorStix solid ink sticks. The front panel displays a message telling you when the printer is low on ink, giving you time to reorder. When the printer is out of ink, it displays an Out of Ink message. Add up to three ink sticks to the printer before continuing to print.

Open the top cover.

Drop the appropriate color Phaser 340 ColorStix ink stick into the ink loading bin that appears low. Each ink stick is uniquely shaped to ﬁt into the correct ink-loading bin.

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After loading the appropriate color ink stick, a front panel message directs you to close the top cover.

Phaser 340 Color Printer

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Tektronix 340 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

At a glance

Getting Set Up

Checking the inventory

Optional accessories

Touring the printer

Registering the printer

Setting up the printer

Quick-Start Installation guide

Removing the packing material

Installing the optional Lower Paper Tray Assembly

Installing the optional Phaser Copystation

Unlocking the transit restraint

Installing the maintenance tray

Loading ink sticks

Loading media trays

Connecting the printer

Printer ports

PhaserShare network and serial connections

SCSI connections

Parallel connection

Turning on the printer

As the printer warms up

Front panel controls

Accessing the front panel menu

Selecting a language for the front panel

Help Pages Overview

Installing the printer’s software

PC software

Macintosh software

Workstation users

Installing optional fonts

What next?

Printing

Which platform?

Printing from Windows 3.1 and Windows NT

Printing from a PC: DOS

Printing from a Macintosh

Printing from a Unix or VMS workstation

Selecting print features

Print quality modes

Color correction

Color sampler charts

All about media

Media trays

Media size

Media weight and thickness

Paper grain

Margins and image area

Image orientation

Media and ink handling tips

Printing letterhead

Printing transparencies

Manual feed printing

Fonts

Resident typefaces (PostScript)

Resident typefaces (PCL5)

Downloading Macintosh and TrueType fonts

Installing Macintosh screen fonts

Printer languages: PostScript, HP-GL, PCL5

Printing hints

Overview

Caring for Your Printer

Adding ink