Tektronix 2470 Quick Start Guide

Model 2470 High Voltage SourceMeter
Quick Start Guide
®

Safety precautions

The following safety precautions should be observed before using this product and any associated instrumentation. Although some instruments and accessories would normally be used with nonhazardous voltages, there are situations where hazardous conditions may be present.
If the product is used in a manner not specifi ed, the protection provided by the product warranty may be impaired.
The types of product users are: Responsible body is the individual or group responsible for the use and maintenance of
equipment, for ensuring that the equipment is operated within limits, and for ensuring that operators are adequately trained.
Operators use the product for its intended function. They must be trained in electrical safety procedures and proper use of the instrument. They must be protected from electric shock and contact with hazardous live circuits.
Maintenance personnel perform routine procedures on the product to keep it operating properly, for example, setting the line vol procedures are described in the user documentation. The procedures explicitly state if the operator may perform them. Otherwise, they should be performed only by service personnel.
Service personnel are trained to work on live circuits, perform safe installations, and repair products. Only properly trained service personnel may perform installation and service procedures.
Keithley products ar and data I/O connections, with low transient overvoltages, and must not be directly connected to mains voltage or to voltage sources with high transient overvoltages. Measurement Category II (as referenced in IEC 60664) connections require protection for high transient
e designed for use with electrical signals that are measurement, control,
tage or replacing consumable materials. Maintenance
its specifi cations and operating
tallation,
overvoltages often associated with local AC mains connections. Certain Keithley measuring instruments may be connected to or higher.
Unless explicitly allowed in the specifi cations, operating manual, and instrument labels, do not connect any instrument to mains.
Exercise extreme caution when a shock hazard is present. Lethal voltage may be present on cable connector jacks or test fi xtures. The American National Standards Institute (ANSI) states that a shock hazard exists when voltage levels greater than 30 V RMS, 42.4 V peak, or 60 VDC are present. A good s in any unknown circuit before measuring.
Operators of this product must be protected from electric shock at all times. The responsible body must ensure that operators are prevented access and/or insulated from every connection point. In some cases, connections must be exposed to potential human contact. Product operators in these circumstances must be trained to protect themselves from the risk of electric shoc the circuit may be exposed.
Do not connect switching cards directly to unlimited power circuits. They are intended to be used with impedance-limited sources. NEVER connect switching cards directly to AC mains. When connecting sources to switching cards, install protective devices to limit fault current and voltage to the card.
Before operating an instrument, ensure that the line co power receptacle. Inspect the connecting cables, test leads, and jumpers for possible wear, cracks, or breaks before each use.
When installing equipment where access to the main power cord is restricted, such as rack mounting, a separate main input power disconnect device must be provided in close proximity to the equipment and within easy reach of the operator.
For maximum safety, do not touch the product, tes power is applied to the circuit under test. ALWAYS remove power from the entire test system and discharge any capacitors before: connecting or disconnecting cables or jumpers, installing or removing switching cards, or making internal changes, such as installing or removing jumpers.
k. If the circuit is capable of operating at or above 1000 V, no conductive part of
mains. These instruments will be marked as category II
afety practice is to expect that hazardous voltage is present
rd is connected to a properly-grounded
t cables, or a
ny other instruments while
Do not touch any object that could provide a current path to the common side of the circuit under test or power line (earth) ground. Always make measurements with dry hands while standing on a dry, insulated surface capable of withstanding the voltage being measured.
For safety, instruments and accessories must be used in accordance with the operating instructions. If the instruments or accessories are used in a manner not specifi ed in t operating instructions, the protection provided by the equipment may be impaired.
Do not exceed the maximum signal levels of the instruments and accessories. Maximum signal levels are defi ned in the specifi cations and operating information and shown on the instrument panels, test fi xture panels, and switching cards.
When fuses are used in a product, replace with the same type and rating for continued protection against fi re hazard.
Chassis c
onnections must only be used as shield connections for measuring circuits, NOT as
protective earth (safety ground) connections. If you are using a test fi xture, keep the lid closed while power is applied to the device under test.
Safe operation requires the use of a lid interlock.
If a screw is present, connect it to protective earth (safety ground) using the wire recommended in the user documentation.
The symbol on an instrument means caution, risk of hazard. The user must refer to the operating instructions located in the user documentation in all cases where the symbol is marked on the instrument.
The symbol on an instrument means warning, risk of electric precautions to avoid personal contact with these voltages.
The symbol on an instrument shows that the surface may be hot. Avoid personal contact to prevent burns.
The symbol indicates a connection terminal to the equipment frame.
f this symbol is on a product, it indicates that mercury is present in the display lamp. Please
I note that the lamp must be properly disposed of according to federal, state, and local laws.
shock. Use standard safety
he
The WARNING heading in the user documentation explains hazards that might result in personal injury or death. Always read the associated information very carefully before performing the indicated procedure.
The CAUTION heading in the user documentation expla instrument. Such damage may invalidate the warranty.
The CAUTION heading with the symbol in the user documentation explains hazards that could result in moderate or minor injury or damage the instrument. Always read the associated information very carefully before performing the indicated procedure. Damage to the instrument may invalidate the warranty.
Instrumentation and accessories shall not be connected to huma Before performing any maintenance, disconnect the line cord and all test cables. To maintain protection from electric shock and fi re, replacement components in mains circuits
— including the power transformer, test leads, and input jacks — must be purchased from Keithley. Standard fuses with applicable national safety approvals may be used if the rating and type are the same. The detachable mains power cord provided with the instrument may only be replaced wi be purchased from other suppliers as long as they are equivalent to the original component (note that selected parts should be purchased only through Keithley to maintain accuracy and functionality of the product). If you are unsure about the applicability of a replacement component, call a Keithley offi ce for information.
Unless otherwise noted in product-specifi c literat operate indoors only, in the following environment: Altitude at or below 2,000 m (6,562 ft); temperature 0 °C to 50 °C (32 °F to 122 °F); and pollution degree 1 or 2.
To clean an instrument, use a cloth dampened with deionized wat cleaner. Clean the exterior of the instrument only. Do not apply cleaner directly to the instrument or allow liquids to enter or spill on the instr no case or chassis (e.g., a data acquisition board for installation into a computer) should never require cleaning if handled according to instructions. If the board becomes contaminated and operation is aff ected, the board should be returned to the factory for proper cleaning/servicing.
Safety precaution revision as of June 2017.
th a similarly rated power cord. Other components that are not safety-related may
ument. Products that consist of a circuit board with
ins hazards that could damage the
ns.
ure, Keithley instruments are designed to
er or mild, water-based
Safety
CAUTION
Power and environmental specications
For indoor use only.
Power supply
Maximum VA
Operating altitude
Operating temperature
Storage temperature
Pollution category
100 V
to 240 V
RMS
(autosensing)
50 Hz to 60 Hz
RMS
220 VA
Maximum 2000 m (6562 ft) above sea level
0 °C to 50 °C, 70% relative humidity up to 35 °C Derate 3% relative humidity/°C, 35 °C to 50 °C
–25 °C to +65 °C, 5% to 90% relative humidity non-condensing
2
Carefully consider and congure the appropriate output‑o󰀨 state, source levels, and compliance levels before connecting the instrument to a device that can deliver energy. Failure to consider the output‑o󰀨 state, source levels, and compliance levels may result in damage to the instrument or to the device under test.
Introduction
Thank you for choosing a Keithley Instruments product. The Model 2470 High Voltage SourceMeter a precise, low-noise instrument that combines a stable DC power supply with a repeatable, high-impedance multimeter. The design of this instrument features intuitive set up and control, enhanced signal quality and range, and better resistivity and resistance capabilities than similar products on the market.
Complete documentation for the 2470 instrument is available for download on the Keithley web page at tek.com/keithley.
The 2470 documentation includes:
Quick Start Guide: This document. It provides unpacking
instructions, describes basic connections, and reviews basic operation information.
User’s Manual: Provides an overview of front-panel
instrument operation and detailed applications that show you how to use the front panel, SCPI code, and TSP code to perform typical source and measurement tasks.
®
instrument is
Reference Manual: Provides comprehensive information
about the features, operation, optimization, maintenance, troubleshooting, and programming commands of the instrument.
• Information on accessories.
Software for the 2470 is also available for download from the Keithley web page at tek.com/keithley. You can search for
the specic software you need. Available software includes:
Test Script Builder: Simplies building test scripts
for instruments enabled for Keithley’s Test Script Processor TSP
KickStart Instrument Control Software: Allows you to
set up your instrument and run a test without using any programming languages (free trial version).
IVI‑COM Driver: Works in any development environment that supports COM programming, including Microsoft Visual Basic, Microsoft Visual C++, and National Instruments LabVIEW
Keithley I/O layer: Manages communications between Keithley instrument drivers and software applications and the instrument.
®
.
®
.
Introduction

Unpack and inspect the instrument

CAUTION
To unpack and inspect the instrument:
1. Inspect the box for damage.
2. Open the top of the box.
3. Remove the documentation and accessories.
4. Remove the packaging insert.
5. Carefully lift the instrument out of the box.
6. Inspect the instrument for any obvious signs of physical damage. Report any damage to the shipping agent immediately.
Do not use the front bezel to lift the 2470. Using the front bezel can cause damage to the instrument.
You receive the 2470 with the following accessories:
1 Model 8608 High Performance Test Leads
2 Power line cord
3 Model CS-1616-3 Safety Interlock Mating Connector
4 Crossover cable for TSP-Link or ethernet
5 USB-B-1 USB Cable, Type A to Type B (1 m)
6 Model 2470-903-01 Quick Start Guide (this document;
not shown)
7 Safety Precautions (not shown)
Refer to the packing list for additional items that might have shipped with your instrument.
Unpack

Connect the instrument

Important test system safety information
This product is sold as a stand-alone instrument that may become part of a system that could contain hazardous voltages and energy sources. It is the responsibility of the test system designer, integrator, installer, maintenance personnel, and service personnel to make sure the system is safe during use and is operating properly.
You must also realize that in many test systems a single fault, such as a software error, may output hazardous signal levels even when the system indicates that there is no hazard present.
It is important that you consider the following factors in your system design and use:
The international safety standard IEC 61010-1 denes
voltages as hazardous if they exceed 30 V
42.4 V
or 60 VDC for equipment rated for dry
PEAK
locations. Keithley Instruments products are only rated for dry locations.
Read and comply with the specications of all instruments
in the system. The overall allowed signal levels may be constrained by the lowest rated instrument in the system. For example, if you are using a 500 V power supply with a 300 VDC rated switch, the maximum allowed voltage in the system is 300 VDC.
RMS
and
• Cover the device under test (DUT) to protect the operator
from ying debris in the event of a system or DUT failure.
Make sure any test xture connected to the system
protects the operator from contact with hazardous voltages, hot surfaces, and sharp objects. Use shields, barriers, insulation, and safety interlocks to accomplish this.
• Double-insulate all electrical connections that an operator can touch. Double insulation ensures the operator is still protected even if one insulation layer fails. Refer to
IEC 61010-1 for specic requirements.
• Make sure all connections are behind a locked cabinet door or other barrier. This protects the system operator from accidentally removing a connection by hand and exposing hazardous voltages. Use high-reliability fail-safe interlock switches to disconnect power sources when a
test xture cover is opened.
• Where possible, use automatic handlers so that operators are not required to access the DUT or other potentially hazardous areas.
• Provide training to all users of the system so that they understand all potential hazards and know how to protect themselves from injury.
• In many systems, during power up, the outputs may be in an unknown state until they are properly initialized. Make sure the design can tolerate this situation without causing operator injury or hardware damage.
NOTE
To keep users safe, always read and follow all safety warnings
WARNING
provided with each of the instruments in your system.

Install the instrument

You can use the 2470 on a bench or in a rack. See the instructions that came with your rack-mount kit if you are installing the 2470 in a rack.
To prevent damaging heat build-up and ensure specied
performance, make sure there is adequate ventilation and air
ow around the instrument to ensure proper cooling. Do not
cover the ventilation holes on the top, sides, or bottom of the instrument.
Position the instrument so that it is easy to reach any disconnecting devices, such as the power cord and the power switch.

Wiring the interlock

The 2470 is provided with an interlock circuit that must be positively activated in order for the high‑voltage output to be enabled. The interlock helps facilitate safe operation of the equipment in a test system. Bypassing the interlock could expose the operator to hazardous voltages that could result in personal injury or death.
To perform high-voltage measurements, the 2470 interlock must be connected to an interlock switch in the testing environment. When properly connected, the safety interlock of the 2470 places the outputs of the instrument in a safe state. When the safety interlock signal is asserted, all voltage ranges of the instrument are available. The green front-panel INTERLOCK indicator is illuminated.
The action when the interlock signal is not asserted depends on the Interlock setting.
Connect
If Interlock is set to O󰀨 and the safety interlock signal is not
asserted, the following occurs:
• The nominal output is limited to less than ±42 V.
• The front-panel INTERLOCK indicator is not illuminated.
• You can output voltages less than ±42 V. If Interlock is set to On, when the safety interlock signal is
not asserted, the following occurs:
• You cannot turn on the source output for any voltage.
• The front-panel INTERLOCK indicator is not illuminated.
• Whenever the interlock changes state (from asserted to
not asserted or vice versa), the output is turned o󰀨.
To change the Interlock setting:
1. From the front panel, select MENU.
2. Select Source Settings.
3. Set Interlock to ON or OFF.
If you try to assign a high-voltage output and turn the source on when the interlock is not asserted, you see event code 5074, “Output voltage limited by interlock.” Note that the SOURCE swipe screen displays the value that is selected for the voltage source, but the output voltage is limited to ±42 V.
An interlock circuit is provided on the rear panel of the instrument, as shown in the following gure. This circuit must
be closed to enable the 2470 to produce voltages greater than ±42 V.
Interlock connection
The interlock is intended for use through a normally open
switch, which may be installed on the lid of a test xture, on
the enclosure of a semiconductor prober or device handler, or on the door or doors of a test equipment rack. The circuit opens when an access door is opened and closes when the door is closed.
When the interlock is asserted, any measurement terminals,
WARNING
Tab
including the LO terminals, should be considered hazardous voltages, even if they are programmed to a non-hazardous voltage or current.
Potentially hazardous voltages of up to approximately 1350 V may be present at any measurement terminals when the interlock circuit is closed. To prevent electrical shock, do not expose these lines.
You can use the Keithley Instruments connector CS-1616-3, supplied with the 2470, to make the interlock connection to the rear panel. You must supply connection wire. The recommended wire is:
To ensure proper interlock operation, the combined resistance of the external interlock switch and connection
wires must be less than 10 Ω when the switch is closed.
The interlock pin locations and connections are shown in the
following gure. The pins are:
• Pin 3: Earth and chassis ground
• Pin 2: Interlock
• Pin 1 (next to tab): +6 V DC out (current limited)
Test fixture with interlock switch
20 AWG to 24 AWG copper alloy
• 7 to 19 bare and tinned strands
• 0.20 mm
Flexible vinyl, semi-exible vinyl, polyethylene, x-linked
polyethylene, or PTFE
2
to 0.50 mm
2
23 1Pins
To assemble the interlock:
1. Insert the wire into CS-1616-3.
2. Use a pair of pliers to squeeze the connector sections together.
You cannot disassemble the connector and reuse it.
Connect

Power on the instrument

WARNING
The 2470 operates from a line voltage of 100 V to 240 V at 50 Hz or 60 Hz. The instrument senses the line voltage and frequency automatically. Before connecting line power, make sure the operating voltage in your area is compatible.
The power cord supplied with the 2470 contains a separate protective earth (safety ground) wire for use with grounded outlets. When proper connections are made, the instrument chassis is connected to power‑line ground through the ground wire in the power cord. In addition, a redundant protective earth connection is provided through a screw on the rear panel. This terminal should be connected to a known protective earth. In the event of a failure, not using a properly grounded protective earth and grounded outlet may result in personal injury or death due to electric shock. Do not replace detachable mains supply cords with inadequately rated cords. Failure to use properly rated cords may result in personal injury or death due to electric shock.
To connect line power:
1. Make sure the front-panel power switch is in the o󰀨 (O)
position.
2. Connect the socket of the supplied power cord to the power module on the rear panel.
3. Connect the plug of the power cord to a grounded AC outlet.
4. Turn on the instrument by pressing the front panel
POWER switch to the on (|) position. The instrument starts.

Overview of the front‑panel options

The front panel of the 2470 allows you to set up most instrument functions and features and perform sourcing and measuring operations. The front panel includes:
A touchscreen display that allows you to access
instrument settings and measurement readings.
• Keys that select menu options and start measurement operations.
A navigation control that can be used to select screen options.
An Output On/O󰀨 switch that turns the source output on
or o󰀨.
• Banana jack connections for FORCE HI and LO, SENSE HI and LO, and chassis ground.
A Terminals switch that determines if the instrument uses the front or rear panel connections for sourcing and measuring.
Connect

Touchscreen display overview

You can use the touchscreen display to set up the instrument and tests. You use the keys and touch capabilities to make selections.
To use the touchscreen, select options with your nger. You
can also use the navigation control to highlight an item, and then press the control to select it.
The following text describes some of the most commonly used screens. For more detail and descriptions of all the screens, see the Model 2470 Reference Manual. For detail about an option, select it and press the HELP key to display a brief description of the option.

Home screen overview

The home screen is the rst screen that opens when the
instrument is powered on. You can always return to the home screen by pressing the HOME key.
The top row on the home screen displays the status and event indicators. You can select these options to open dialog boxes that provide additional information about the status or event.
The measure section of the home screen displays the present measurement. It also displays the measure function and allows you to select a measure range.
The bottom half of the touchscreen display contains multiple screens that you can swipe to access additional information and settings:
• SOURCE swipe screen: Displays the source settings. When the output is on, this displays either the programmed source value or the actual source, depending on the setting of source readback. On the source swipe screen, you can set the source range, source value, and source limit.
SETTINGS swipe screen: Allows you to turn features on
and o󰀨, such as the measurement lter, math functions, relative o󰀨set, and NPLCs.
GRAPH swipe screen: Shows a graph of the readings in the presently selected bu󰀨er. Touch the graph icon on the
right side of the graph swipe header to open a full-screen graph view.
STATISTICS swipe screen: Contains statistics based on
the readings in the active bu󰀨er.
• USER swipe screen: If set up (remote commands only),
displays information that you can dene through a remote
interface.
An example of the SETTINGS swipe screen is shown below. In the SETTINGS swipe screen shown here, the Auto Zero feature is turned on. The other settings are turned o󰀨.
Connect
In the GRAPH swipe screen shown here, you can view the
measurements as they occur. To see a full-screen graph, touch the graph icon on the right side of the swipe screen header bar to go to the Graph screen. In the full-screen graph, you can also change the data and scale of the information that is displayed on the graph.

ENTER and EXIT keys

The ENTER key selects a highlighted option. In most cases, it opens a menu or dialog box that allows you to make settings for that option.
The EXIT key returns to the previous screen or closes a dialog box. For example, if you are in the MENU screen, press EXIT to return to the home screen.

TRIGGER key

The action of the TRIGGER key depends on the measurement method that is selected:
• If you set the instrument to continuously trigger, this displays a dialog box that allows you to select another measurement method.
• If you set the instrument to manually trigger, pressing the TRIGGER key causes the instrument to make a measurement.
If you dened a trigger model, pressing the TRIGGER key initiates the trigger model.
To change the measurement method, hold the TRIGGER key for three seconds to display the methods you can choose.

Menu screen overview

When you press the MENU key on the front panel, the Menu screen is displayed.
From this screen, you can select source, measure, graphing, trigger, scripting, and system setup menus. These menus allow you to choose options to set up your instrument to meet the needs of your applications.
An example of the options that are available when you select
the Settings option under Measure is shown below.
Connect

Quick Setup options

CAUTION
When you press QUICKSET, the BASIC SOURCE/ MEASURE SETTINGS screen is displayed. From this menu,
you can:
• Choose the source and measure functions.
• Use the Performance slider to select the best balance between measurement resolution and measurement speed.
• Choose from a selection of Quick Setups that automatically make the settings required for that setup, turn the output on, and begin making measurements.
When you select a Quick Setup, the instrument turns the output on. Carefully consider and congure the appropriate output‑o󰀨 state, source, and limits before connecting the 2470 to a device that can deliver energy, such as other voltage sources, batteries, capacitors, or solar cells. Congure the settings that are recommended for the instrument before making connections to the device. Failure to consider the output‑o󰀨 state, source, and limits may result in damage to the instrument or to the device under test (DUT).

Help

FUNCTION

You can display help screens for the menu items and buttons. The help screens give a brief description of the option that the menu or button sets. To display the description, highlight the menu item or button and press the HELP key. The graphic below shows an example of the help when you are on the System Events tab of the event log.
The FUNCTION key opens the FUNCTION selection dialog box, which allows you to select the source and measure functions.
The instrument saves many of the settings with the source or measure function that was active when you set them. For example, if you set the measure function to current and you set a value for NPLCs, the instrument saves the NPLC value for that measure function. When you change the measure function to voltage, the NPLC value changes to the value that was last set for the voltage measure function.
Connect

Connections for testing

CAUTION
The following gure shows the physical connections for the
front panel. Note that you must use either the front terminals or rear terminals — you cannot mix connections. The rear terminal connections are triaxial. The front-panel connections are safety banana jacks.
The example in this guide shows you how to make connections to the front panel and short the connections.
If you use the terminals on the rear panel for connections, you must use the purple low‑noise Keithley Model TRX‑1100V‑X Three‑Slot Triaxial Cables. Using the incorrect cables could result in damage to the triaxial connectors on the instrument.
For this example, you can make the connections with the insulated banana cables that are supplied with the 2470, the Keithley Instruments Model 8608 High Performance Test Leads.
To make connections for testing:
1. Make sure the front-panel power switch is in the o󰀨 (O)
position.
2. Connect the red lead to the FORCE HI connection.
3. Connect the black lead to the FORCE LO connection.

Verify measurement operation

The following steps provide a quick way to verify that the instrument is operating correctly.
To verify measurement operation:
1. Turn the instrument on.
2. On the front panel, press the HOME key.
3. Press the FUNCTION key.
4. Under Source Current and Measure, select Voltage.
5. Select Source (at the bottom of the home screen). The
Current Source Value dialog box is displayed.
6. Enter 10 mA.
7. Short the FORCE HI and FORCE LO connections.
8. Press the OUTPUT ON/OFF switch to enable the output and start making measurements.
9. When measurements are complete, press the OUTPUT ON/OFF switch to disable the output.
The voltage measurements appear in the Measure Voltage area of the home screen.
To save the data to a USB ash drive:
1. Insert a USB ash drive into the front-panel USB port.
2. Press the MENU key.
3. Under Measure, select Reading Bu󰀨ers.
4. Select defbu󰀨er1.
5. Select Save To USB.
6. Make le content selections.
7. Select OK. A conrmation message is displayed.
8. Select Yes.
The instrument saves the data to a .csv le on the ash
drive.
Test
To view the measurements on the front-panel graph:
1. Press the MENU key.
2. Under Views, select Graph.
You can swipe and use pinch and zoom to change the view of data on the graph. You can also adjust the graph settings using the options in the Data and Scale tabs.

FAQs

Where can I nd updated drivers or rmware?
For the latest drivers and additional support information, see the Keithley Instruments support website.
To nd drivers that are available for your instrument:
1. Go to tek.com/product-support.
2. Enter 2470 and select GO.
3. Select Software.
My data looks odd or is wrong. What should I do?
Verify the connections from the instrument to the test xture. Also check the connections from the DUT to the test xture
socket.
Why did my settings change?
The instrument saves many of the commands with the source or measure function that was active when you set them. For example, assume you have the measure function set to current and set a value for NPLCs. When you change the measure function to voltage, the NPLC value changes to the value that was last set for the voltage measure function. When you return to the current measure function, NPLC value returns to the value you set previously.
How do I change the command set?

Next steps

In addition to the front panel, you can use a remote interface to set up the instrument. You can choose one of the following command sets:
SCPI: An instrument-specic language built on the SCPI
standard.
TSP: A programming language that you can use to send
individual commands or combine commands into scripts.
You cannot combine the command sets.
As delivered from Keithley Instruments, the 2470 is set to
work with the SCPI command set.
To set the command set using the front panel:
1. Press the MENU key.
2. Under System, select Settings.
3. Select the button next to Command Set.
4. Select the command set.
5. Select OK to reboot the instrument.
For more information, refer to the Keithley Instruments website, tek.com/keithley, for support and additional information about the instrument, including the following documents:
Model 2470 User Manual: Contains basic information about the instrument, plus application-based examples that help familiarize you with the instrument.
Model 2470 Reference Manual: Provides detailed information about all features of the instrument, including descriptions of SCPI and TSP commands.
FAQs and next steps
Contact information:
Australia* 1 800 709 465
Austria 00800 2255 4835
Balkans, Israel, South Africa, and other ISE countries +41 52 675 3777
Belgium* 00800 2255 4835
Brazil +55 (11) 3759 7627
Canada 1 800 833 9200
Central East Europe / Baltics
+41 52 675 3777
Central Europe / Greece +41 52 675 3777
Denmark +45 80 88 1401
Finland +41 52 675 3777
France* 00800 2255 4835
Germany* 00800 2255 4835
Hong Kong 400 820 5835
India 000 800 650 1835
Indonesia 007 803 601 5249
Italy 00800 2255 4835
Japan 81 (3) 6714 3010
Luxembourg +41 52 675 3777
Malaysia 1 800 22 55835
Mexico, Central/South America, and Caribbean 52 (55) 56 04 50 90
Middle East, Asia, and North Africa
+41 52 675 3777
The Netherlands* 00800 2255 4835
New Zealand 0800 800 238
Norway 800 16098
People’s Republic of China 400 820 5835
Philippines 1 800 1601 0077
Poland +41 52 675 3777
Portugal 80 08 12370
Republic of Korea +82 2 565 1455
Russia / CIS +7 (495) 6647564
Singapore 800 6011 473
South Africa +41 52 675 3777
Spain* 00800 2255 4835
Sweden* 00800 2255 4835
Switzerland* 00800 2255 4835
Taiwan 886 (2) 2656 6688
Thailand 1 800 011 931
United Kingdom / Ireland* 00800 2255 4835
USA 1 800 833 9200
Vietnam 12060128
* European toll-free number. If not accessible, call: +41 52 675 3777
Find more valuable resources at TEK.COM Copyright © 2019, Tektronix. All rights reserved. Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication supersedes that in all previously published material. Specification and price change privileges reserved. TEKTRONIX and TEK are registered trademarks of Tektronix, Inc. All other trade names referenced are the service marks, trademarks, or registered trademarks of their respective companies.
2470-903-01 Rev. B / August 2019
*P2470-903-01B*
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