Tektronix 240 User Manual

User Manual

Phaser™ 240 Color Printer

First printing February 1995 070-9238-00

1995 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America. All rights reserved. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc.

This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

If acquired subject to FAR or DFARS, the following shall apply:

■

Unpublished — rights reserved under the copyright laws of the United States. Restricted Rights Legend — Use, duplication, or disclosures by the U.S. government is subject to restrictions

■

as set forth in subparagraph (c)(1)(ii) of the Rights in T echnical Data and Computer Softwar e clause at DFARS

252.227-7013, or in subparagraph (c) (2) of the Commercial Computer Software – Restricted Rights clause at FAR 52.227-19, as applicable. Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.

Tektronix

is a registered trademark of Tektronix, Inc. TekColor™ and ColorCoat™ are trademarks of

Tektronix, Inc. Phaser™ is a trademark of Tektronix, Inc. for color printers and related products.

Adobe™ and PostScript™, and IntelliSellect™ are trademarks of Adobe Systems, Incorporated which may be registered in certain jurisdictions.

Times™, Helvetica™ and Palatino™ are trademarks of Linotype-Hell AG and/or its subsidiaries.

UNIX is a trademark of AT&T Bell Laboratories.

Windows is a trademark of Microsoft Corporation.

Novell®NetWare® is a registered trademark of Novell, Inc.

PCL® is a registered trademark of Hewlett-Packard Corporation.

PANTONE

Colors generated by the Phaser 240 Color Printer are four-color process simulations and may not match PANTONE-identiﬁed solid color standards. Use current PANTONE Color Reference Manuals for accurate colors.

PANTONE Color simulations are only obtainable on these products when driven by qualiﬁed Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualiﬁed licensees.

Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materials.

Other marks are trademarks or registered trademarks of the companies with which they are associated.

Phaser™ 240 Warranty

Tektronix warrants that the Phaser 240 will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the Phaser 240 proves defective during the respective warranty period, Tektronix, at its option, will either repair the defective product without charge for parts and labor, or provide a replacement in exchange for the defective product.

This warranty applies only to products returned to the designated Tektronix depot or the Tektronix authorized representative from which the product was originally purchased. For products returned to other locations, Customer will be assessed the applicable service charge. The above limitation shall not apply within the European Economic Area, where products may be returned for warranty service to the nearest designated service depot regardless of the place of purchase.

In order to obtain service under this warranty, Customer must provide the applicable ofﬁce of Tektronix or its authorized representative with notice of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product to the service center designated by Tektronix or its repr esentative, with shipping charges prepaid. Tektronix or its representative shall pay for the return of the product to Customer. Customer shall be responsible for paying any associated taxes or duties.

This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:

a. to repair damage resulting from attempts by personnel other than Tektronix representatives to

install, repair or service the product;

b. to repair damage resulting from improper use or connection to incompatible equipment;

c. to repair any damage or malfunction caused by the use of non-Tektronix supplies or consumables;

d. to repair a product that has been modiﬁed or integrated with other products when the ef fect of such

modiﬁcation or integration increases the time or difﬁculty of servicing the product; or

e. to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at

the frequency and as prescribed in the user manual;

THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TEKTRONIX' RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Users safety summary

Terms in manual:

Power source:

conductor and ground. Use only the speciﬁed power cord and connector. Refer to a qualiﬁed service technician for changes to the cord or connector.

Operation of product:

product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of explosive gases.

Safety instructions: Terms on product:

Care of product:

power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to any excess moisture, if product is dropped or damaged, if you suspect that the pr oduct needs servicing or repair, and whenever you clean the product.

Ground the product:

necessary, contact a licensed electrician to install a properly grounded outlet.

Symbols as marked on product:

CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life.

Do not apply more than 250 volts RMS between the supply conductors or between either supply

Avoid electric shock by contacting a qualiﬁed service technician to replace fuses inside the

Read all installation instructions carefully before you plug the product into a power source.

CAUTION A personal injury hazard exists that may not be apparent. For example, a

panel may cover the hazardous area. Also applies to a hazard to property including the product itself.

DANGER A personal injury hazard exists in the area where you see the sign.

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the

Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If

DANGER high voltage:

Protective ground (earth) terminal:

Use caution. Refer to the manual(s) for information:

WARNING:

can cause an electrical shock. Electrical product may be hazardous if misused.

If the product loses the ground connection, usage of knobs and controls (and other conductive parts)

Contents

1 Introduction

2 Getting Set Up

At a glance 2-1 Setting up the printer 2-2

What you get with your printer 2-2 Printer options 2-4 Installing the optional Lower Tray Assembly 2-5 Removing the packing material from inside the printer 2-7 Install the transfer roll 2-8

Adding paper or transparencies 2-9 Installing options 2-13 Connecting the printer 2-14

Printer ports 2-14

LocalTalk connection 2-15

Parallel connection 2-17

Ethernet connection 2-18

Connecting the power and turning on the printer 2-19 Installing a driver on your computer 2-23

Phaser 240 drivers and utilities diskettes 2-23

PC users 2-24

Macintosh users 2-28

Workstation users 2-33 Setting up PC ports (DOS) 2-34 Turning on and off the startup page 2-35 What next? 2-35

User Manual

3 Printing

Which computer? 3-1 Printing from a PC (Windows) 3-2 Printing from a PC (DOS) 3-3 Printing from a Macintosh 3-4

Using the Phaser 240 driver 3-4 Using the Phaser 240 GX driver 3-5

Printing from a Unix or VMS workstation 3-6

Printing from specific applications 3-8

Margins and print area 3-9

Perforated paper and transparencies 3-9

Non-perforated plain paper 3-10 Using two paper trays 3-11 Selecting driver features 3-12 Print modes 3-12 Color corrections 3-13 Fonts 3-14

Resident typefaces (PostScript) 3-14

Resident typefaces (PCL5) 3-15

Downloading fonts 3-15

Installing Macintosh screen fonts 3-16 Printer languages: PostScript, HP-GL, PCL5 3-17

Enabling and disabling automatic language switching 3-17 Printing hints 3-18

Getting the largest printed picture 3-18

Why should I use perforated paper? 3-18

How long does it take to make a print? 3-18

Phaser 240 Color Printer

4 Caring for Your Printer

Overview 4-1

Importance of cleaning 4-1 When to clean 4-2 Cleaning kit 4-3

Cleaning the printer (with every transfer roll change) 4-4

Cleaning the thermal head and transfer roll guide 4-4 Cleaning the paper-feed rollers 4-5 Cleaning the paper-pick rollers 4-6

Cleaning the printer (every 5,000 prints) 4-10

Cleaning the transfer roll sensor pad 4-10 Cleaning the drum 4-12 Cleaning the exit rollers 4-13

5 Supplies

Always use Tektronix supplies 5-1 Ordering information 5-1 Supplies kits 5-1 Using plain paper 5-2

ColorCoat™ transfer roll 5-2 Use the correct paper tray for plain-paper printing 5-3 Plain-paper startup kit 5-3 Recommended paper types 5-4 Handling supplies 5-6

Removing a used transfer roll 5-7

User Manual

vii

6 Troubleshooting

Clearing transfer roll jams 6-1 Clearing paper jams 6-2 Problems and solutions 6-5

If you can't make a print 6-5

Media problems 6-8

Problems with image size and position 6-9

Print quality problems 6-10

Startup page prints even though it is disabled 6-12 Printing the configuration page 6-13 Whom to call for help 6-14

7 Front and Rear Panels

Front panel 7-1 Rear panel 7-3

Static Precautions 7-3

DIP switches inside rear panel door 7-4

A Technical Notes

Printer ports A-1

Parallel port A-1 Specifications A-3

B Expanding Your Printing System

Customizing your printer B-1 Upgrade kits B-2 Advantages of adding memory B-3 Phaser Print B-4 PhaserSym B-4

viii

Phaser 240 Color Printer

C Moving Your Printer

Changing the line voltage C-1 Repacking your printer C-2

D Regulatory Information

Index

User Manual

Phaser 240 Color Printer

Chapter

Introduction

The Tektronix Phaser 240 is a thermal-wax color printer that provides superior quality A/Letter-size and A4-size color prints. The printer provides color printing at speeds up to two pages per minute with PANTONE Color-approved and TekColor imaging enhancements.

The Phaser 240 delivers 300 x 300 dots-per-inch (dpi) color resolution in its default conﬁguration. With a minimum of 8 Mbytes of additional memory installed, a 600 x 300 dpi resolution printing mode gives you sharper, clearer thermal-wax prints.

An optional Lower Tray Assembly is available for the printer; the optional Lower Tray Assembly provides dual-tray printing capability. Printing from two trays allows you to have paper and transparencies ready for printing at all times without switching trays. You can also load the same media in both trays.

The Phaser 240 printer provides vivid color on common laser paper, coated thermal-transfer paper, and transparencies. A specially formulated transfer roll gives prints on standard laser paper the brilliant color quality pr eviously available only with coated thermal-transfer papers.

By using Tektronix A/Letter-size or A4-size images with ISO (International Standards Organization) margins (5 mm; 0.2 in.).

perforated paper and transparencies, you can print full

User Manual

1-1

Introduction

The Phaser 240 printer works with Macintosh computers, IBM Personal Computers and compatibles, and various workstations. You can print from several computers at the same time because the printer supports simultaneous input through parallel and LocalTalk ports. An optional Ethernet interface provides Ethernet connectivity with EtherTalk and Novell NetWare protocols. The TCP/IP protocol is also available by purchasing an additional option.

The printer lets you make color prints from a variety of software applications since it incorporates Adobe's PostScript Level 2 software. The printer also accepts HP-GL (Hewlett-Packard Graphics Language) ﬁles and monochrome PCL5 (Printer Command Language) ﬁles. The Phaser 240 printer interfaces automatically switch between all of the three supported languages: PostScript, HP-GL, and PCL5.

The Phaser 240 has 17 resident PostScript fonts, upgradable to 39 fonts. The printer accepts the following types of fonts:

Adobe Type 1

■

Adobe Type 3

■

TrueType

■

A variety of user-deﬁned fonts

■

To order supplies such as paper, transparencies, or transfer rolls, refer to the supplies information sheet that is shipped with the printer and contact your local dealer or, in the U.S.A., call Tektronix at

1-800-835-6100 .

1-2

Phaser 240 Color Printer

Chapter

At a glance

Getting Set Up

To install your printer, perform the steps listed here. The following pages provide detailed installation instructions. If you used the pictorial installation instructions, you have already performed Steps 1 and 2. Begin with Step 3; turn to “Installing a driver on your computer” on page 2-23.

Setting up the printer

Putting all the pieces together: unpacking the printer and accessories, checking the inventory, removing the packing material, installing the optional Lower Tray Assembly, loading the transfer roll, loading the paper tray(s), setting the media switch for paper or transparencies, and installing memory, font or Ethernet options.

Connecting the printer

Connecting all necessary cables and turning on the printer.

Installing a driver on your computer

Using the Phaser 240 diskettes to install a driver on your computer (Macintosh or Windows).

Setting up computer ports

User Manual

2-1

Getting Set Up

Setting up the printer

What you get with your printer

Paper tray(s)

Sample transfer roll

Power cord

TekColor Care envelope (includes the registration card)

Cleaning kit

Phaser 240 Color Printer User Manual

Supplies information sheet

Transparencies

Thermal-transfer paper

Phaser 240 Drivers and Utilities Printing Reference

10.

11.

Tektronix Phaser 240 drivers and utilities diskettes

2-2

Phaser 240 Color Printer

Kit

Transfer

Roll

Cleaning

Transparency

Sample

User

Manual

Paper

Sample

TekColor Care

Supplies

Getting Set Up

Reference

Manual

User Manual

9238-01

2-3

Getting Set Up

Printer options

Lower Tray Assembly

Ethernet SIMM

Font SIMM (adds 22 fonts for a total of 39 fonts)

Memory (add a single 4-, 8-, or 16-Mbyte SIMM)

Network Utilities for Phaser Color Printers manual and diskettes

2-4

Phaser 240 Color Printer

Network

Manual

9238-02

Installing the optional Lower Tray Assembly

An optional Lower Tray Assembly is available for the Phaser 240 printer (Tektronix order number 4681FTA). With the optional Lower Tray Assembly installed, you can conﬁgure the printer to be dual-media capable. For example, you might want to load paper in one tray and transparency in the other.

Note

Warning

The printer weighs about 18 kg (40 lbs.). Observe standard precautions for lifting heavy objects.

The printer is not permanently attached to the Lower Tray Assembly. Take care to move the printer and Lower Tray Assembly together by using the slots on the sides of the Lower Tray Assembly. Moving the printer incorrectly may damage it and may cause personal injury.

Getting Set Up

User Manual

2-5

Getting Set Up

If you have a Lower Tray Assembly, install it by performing these steps:

Place the printer on top of the Lower Tray Assembly.

Make sure that the left and right alignment pins ﬁt in the holes in the base of the printer.

Plug the Lower Tray Assembly cable into the printer.

To move the printer, use the slots on either side of the Lower Tray Assembly. Observe standard precautions for lifting heavy objects. To move the printer more than a few feet, it is easier to disconnect the Lower Tray Assembly and move it separately from the printer.

SECOND

TEST

FEEDER

SWITCH

...

2-6

Note

Phaser 240 Color Printer

2 4

9238-03

When using the printer with the optional Lower Tray Assembly installed, make sure that the door covering the upper slot is closed. You cannot print from the lower tray with the door open.

Removing the packing material from inside the printer

Remove the packing tape from the top and front covers.

Press the button; open the top cover.

Remove the shipping material from the sides of the drum. (Keep all shipping material for storing or shipping the printer).

Getting Set Up

9238-04

User Manual

2-7

Getting Set Up

Install the transfer roll

Note

With the top cover still open, install the transfer roll:

ColorCoat™ transfer rolls are used with common laser paper and perforated premium laser paper; Black and 3-Color transfer rolls are used with Tektronix transparencies and thermal-transfer paper.

Remove the transfer roll from the box. Remove the shipping foam from the transfer roll. Remove the foam clip from the full end of the roll.

Hold the transfer roll so that the black band on the roll is on your left.

With the black band on the r oll to your left, place the empty end of the roll in the slots at the front of the printer.

Place the full end of the roll in the slots at the back of the printer.

Turn the full end of the roll to remove slack.

Close the cover.

2-8

Phaser 240 Color Printer

9238-05

Adding paper or transparencies

Unpack the paper tray. Be sure to remove all adhesive tape.

Getting Set Up

Note

The printer uses a different paper tray for each paper size (Letter, Letter-perforated, A4, A4-perforated). The trays are not adjustable.

If you are using a tray for perforated paper or transparencies, set the selection switch on the tray (

1) for paper or transparencies.

Trays for non-perforated plain paper do not have this switch.

TRANSPARENCY

PAPER

9238-06

Make sure that the metal plate is all the way down. If necessary, push the metal plate down until it clicks into place. Do not attempt to change the position of the vertical tab (3) at the back of the paper tray.

9238-07

User Manual

2-9

Getting Set Up

Fan the paper or transparencies.

9238-08

Load perforated paper or transparencies with the perforations toward the front of the tray.

Place paper or transparencies in the tray under the hooks. Load transparencies with the ﬁlm side up. Load thermal-transfer paper with the shiny side up (not applicable for laser paper).

2-10

Phaser 240 Color Printer

9238-09

Getting Set Up

If your printer has a single paper tray, push the paper tray into

the slot.

9238-10

User Manual

2-11

Getting Set Up

If your printer has a Lower Tray Assembly:

Install a tray in the lower slot.

Open the door to install a tray in the upper slot.

9238-11

9238-12

2-12

Phaser 240 Color Printer

Installing options

When you order font, memory, or Ethernet options for the Phaser 240, they are shipped in separate boxes. These options must be installed in the printer before you make communication connections and power up the printer. Follow the instructions included with each option to complete the installation.

If you ordered the optional 22 fonts for your printer and you are using a Macintosh computer, you’ll need to also install the screen fonts on the computer. Refer to the Phaser 240 Drivers and Utilities Printing Reference for more information.

Getting Set Up

User Manual

2-13

Getting Set Up

Connecting the printer

Printer ports

The Phaser 240 printer is shipped standard with the following data ports:

■ LocalTalk

■ Parallel

The Phaser 240 also has an Ethernet connector located on the rear panel. An optional Ethernet interface SIMM must be installed to activate the connector . The optional Ethernet interface provides Ethernet connectivity with EtherTalk, Novell NetWare, and TCP/IP protocols.

All ports and network protocols are simultaneously active. The printer accepts print jobs on a ﬁrst-come, ﬁrst-served basis.

Note

Always make connection to the printer’s interface ports before you turn on the printer.

2-14

Phaser 240 Color Printer

LocalTalk connection

You can make LocalTalk connections between the printer and a single computer or on a LocalTalk network using a daisy-chain setup. If your LocalTalk installation is complex, or if you need assistance, contact your network system administrator.

LocalTalk connectors and cables are available through your dealer. This illustration shows two commonly used types of LocalTalk connectors:

Self-terminating connector

Connector that requires an external terminator, depending on your network conﬁguration

Getting Set Up

Note

Depending on the type of LocalTalk cables you use and your network conﬁguration, you might need to use terminators at certain points in the installation. Refer to the documentation for your LocalTalk connectors and cables for details.

129238-13

LocalTalk is sometimes referred to as AppleTalk. LocalTalk refers to the physical connection; AppleTalk is the protocol.

User Manual

2-15

LocalTalk®

Getting Set Up

Connecting the printer to a single computer using LocalTalk

You can use LocalTalk connectors and cables to connect the printer directly to your computer, without connecting it to any other network. Make sure that the printer is turned off before making any LocalTalk connections.

Connect the short cable of a LocalTalk connector to the printer's LocalTalk port.

Connect the short cable of another LocalTalk connector to your computer's LocalTalk port.

Connect a LocalTalk cable from the LocalTalk connector that you have just attached to your computer to the printer's LocalTalk connector.

2-16

For details on how to select the printer in the Chooser, change the printer’s name, or set the printer’s zone, refer to the manual Phaser 240 Drivers and Utilities Printing Reference. If you have no other connections to make, turn immediately to “Connecting the power and turning on the printer” on page 2-19.

Phaser 240 Color Printer

9238-14

Parallel connection

Getting Set Up

Connect a parallel interface cable to your computer and to the printer's parallel port.

9238-15

If you have no other connections to make, turn immediately to “Connecting the power and turning on the printer” on page 2-19. After you turn on the printer and install a driver on your computer, you may disable timeouts on your computer's parallel port (see “Setting up PC ports (DOS)” on page 2-34).

User Manual

2-17

Getting Set Up

Ethernet connection

Ethernet is a communication standard that supports very high speed data transmission. Ethernet capability is provided by an optional Ethernet SIMM that you must install before powering up the printer. For information on installing the Ethernet SIMM, refer to the documentation that accompanies the Ethernet option.

Connect an Ethernet interface cable to the printer's Ethernet port.

2-18

Note

Phaser 240 Color Printer

9238-16

For complete information on installing the Phaser 240 printer on Ethernet networks, refer to the Network Utilities for Phaser Color Printers manual.

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