TekTone Sound and Signal Mfg PM550 User Manual

IL948

Section E

Preliminary Rev. 0 - 06/2013

Tek-CARE®550

Wireless Nurse Call System

Installation and Operation Manual

www.tektone.com
Phone:	(828) 524-9967
Toll-Free:	(800) 327-8466
Sales:	Option 2
Tech Support: Option 3		Tek-CARE®550 is a dual-band wireless nurse call system designed for use in senior

		living, assisted living and independent living facilities, as well as skilled nursing
277 Industrial Park Road		environments. The system includes a complete selection of wireless transmitters,
Franklin, NC 28734		including resident pendants, customizable 2-button pull-cord stations, single & dual
tektone@tektone.net		room stations, and duty stations. Tek-CARE®550 is patent pending, and will be
Fax: (828) 524-9968		UL®1069 Listed, cUL® Listed, and UL® 2560 Listed.

Tek-CARE®550 Installation Manual

No part of this publicationCopmayrightbe copied© 2013withoutTekTonethe® expressSound &writtenSignal Mfgpermission., Inc., AllofrightsTekToneres rvedSound. & Signal Mfg., Inc. The content of this manual is furnished for informational use only, is subject to change without notice,® and should not be construed as a commitment by TekTone® Sound & Signal Mfg., Inc. TekTone® Sound & Signal Mfg., Inc. assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation.

TekTone, the TekTone logo, Tek-Alert, Tek-Bridge, Tek-Call, Tek-Care, Tek-Check-In, Tek-Com, Tek-Entry, Tek-Guard, Tek-Micro, Tek-MMARS, Tek-Paging, Tek-Safe and Tek-Status are either registered trademarks or trademarks of TekTone® Sound & Signal Mfg., Inc. in the United States and/or other countries. All other trademarks are the property of their respective owners.

TekTone® Sound & Signal Mfg., Inc., 277 Industrial Park Road, Franklin, North Carolina 28734, USA.

ii • IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual

Table of Contents

Table of Contents							iii
TekTone®® SF551 Pendant Transmitter							v
FCC and IC Stat ments							vi
TekTone	PM550 Wireless Radio Module						vi
Canada					viii
Tek-CARE®®550							1
System Overview and Introduction							1
Tek-CARE 500							1
Keys to a Trouble-Free Installation							1
System Installationand Setup							2
Equipment							2
Tek-CARE®550 System Components							2
Tek-CARE	®	500 System Components					4
TekTone	Wireless System Setup Overview						6
TekTone	Wireless System Setup Overview						6
®							7
System Setup Workflow							7
Install the Tek-BRIDGE™							8
Program and Install the NC555 Gateways and NC551 Repeaters							9
Program Tek-CARE			®	550 System Transmitters		11
Add Facility Maps and Locations						13
Assign Locations to Stationary Transmitters						14
Install Transmitters in the Facility						14
Add Custom Resident Information Fields						15
Modifying, Creating, and Removing Zones						15
Assign Transmitters to Zones						16
Create Resident Check In Times						16
Create Custom Staff Types						17
Create Shifts						17
Install Remote Event Monitors						18
Programming Optional Sy tem Features						19
Set Up Email and SMS Output						19
Set Up Paging						20
Configure Call Types and Hardware Types						22
Set Up Central Monitoring						23
HL7 Admission, Discharge, & Transfer Settings						24
Versus Badge System Integration						24
®						25
Set Up Password Protection						25
Save and Commit the Custom Configuration						25
Add Residents and Assign Them to Locations					26
System Customization						27
Assign Transmitters to Locations and Residents						27
Assign Check-In Times to Check-In Transmitters						29
Add Facility Staff						30
Create Staff Groups						31
Create Staff Assignments						32
Update the Saved Configuration and Print the Central Monitoring Device List						33

IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual • iii

Table of Contents

Creating Reports		34
Using the Tek-CARE®	Reporting System
Viewing and Interpreting Report Data		35
Illustrations

iv • IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual

FCC and IC Statements

TekTone® SF551 Pendant Transmitter

FCC ID: QZ8-SF551

IC: 1720A-SF551

FCC ComplianceThe TekToneStatementSF551 Pendant(Part 15Transmitter.19) complies with Part 15 of the FCC Rules.

Operation is subject® to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

WarningChanges(Partor15modifications.21) not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC IntTherfTekTonerence®StatementSF551 Pendant(PartTransmitter15.105 (b)has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interferencetoradiocommunications.However,thereisnoguaranteethatinterference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

This portable transmitter with its antenna complies with FCC/IC RF exposure limits for general population / uncontrolled exposure.

IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual • v

FCC and IC Statements

TekTone® PM550 Wireless Radio Module

FCC ID: QZ8-PM550

IC: 1720A-PM550

PM550TheWirelessPM550 WirelessRadio ModuleRadioDescription:Module provides the 900MHz wireless radio transmitter that these TekTone® products use to communicate with 900MHz receivers, such as

NC552 Locators and NC551 Repeaters:

LI552 Wireless Dome Light

NC551 Repeater

SF552 Universal Transmitter

SF559 Wireless 2-Button Pull-Cord Station

SF561 Single Room Station

SF562 Dual Room Station

SF565 Wireless Duty Station

These TekTone® productsemployvariousofmethodsoftriggeringa900MHzwireless radio transmission, including push button, pull cord, push button call cord, and ancillary contact inputs.

FCC ComplianceThe TekToneStatementPM550 Wireless(Part 15Radio.19) Module complies with Part 15 of the FCC Rules.

Operation is subject® to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

WarningChanges(Partor15modifications.21) not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC IntTherfTekTonerence StatementPM550 Wireless(Part 15Radio.105 (b)Module has been tested and found to comply with the limits® for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

RF ExposureTo comply(OETwithBulletinFCC/IC RF65)exposure requirements for mobile transmitting devices, this

vi • IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual

FCC and IC Statements

transmitter should only be used or installed at locations where there is at least 20cm separation distance between the antenna and all persons.

TekToneThe®TekToneResponsibilitiesPM550 Wirelessto complyRadiowithModuleFCC andhasIndustrybeen certifiedCanadaforRegulationsintegration into products only® by TekTone® under the following conditions:

1. The antenna(s) must be installed such that a minimum separation distance of 20cm is maintained between the radiator (antenna) and all persons at all times.

2. The transmitter module must not be co-located or operating in conjunction with any other antenna or transmitter.

As long as the two conditions above are met, further transmitter testing will not be required. However, TekTone® is still responsible for testing their end-product for any additional compliance requirements required with this module installed (for example, digital device emissions, PC peripheral requirements, etc.).

In the event that these conditions cannot be met (for certain configurationsIMPORTANT NOTE:or co-location with another transmitter), then the FCC and Industry CanadaauthorizationsarenolongerconsideredvalidandtheFCCIDandICCertification Numbercannotbeusedonthefinalproduct.Inthesecircumstances,TekTone® will be responsible for re-evaluating the end product (including the transmitter) and obtaining a separate FCC and Industry Canada authorization.

End ProductThe TekToneLabelingPM550 Wireless Radio Module is labeled with its own FCC ID and IC

Certification Number. If the FCC ID and IC Certification Number are not visible when the module is®installed inside another device, then the outside of the device into which the module is installed must also display a label referring to the enclosed module. In that case, the final end product must be labeled in a visible area with the following:

Contains Transmitter Module FCC ID: QZ8-PM550

Contains Transmitter Module IC: 1720A-PM550

–or–

Contains FCC ID: QZ8-PM550

TekToneContainsmust onlyIC: 1720Ause quarter-PM550wave monopole or PCB inserted antennas which have been certified® for use with the TekTone® PM550 Wireless Radio Module,

TekTone® must not to provide information to the end user regarding how to install or remove this RF module or change RF related parameters in the user manual of the end product.

The user manual for the end product must include the following information in a prominent location:

“To comply with FCC and Industry Canada RF radiation exposure limits for general population, the antenna(s) used for this transmitter must be installed such that a minimum separation distance of 20cm is maintained between the radiator (antenna) and all persons at all times and must not be co-located or operating in conjunction with any other antenna or transmitter.”

Canada

TekTone® Model: SF551 Pendant Transmitter

IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual • vii

FCC and IC Statements

FCC ID: QZ8-SF551

IC: 1720A-SF551

FCC ID: QZ8-PM550

TekTone® Model: PM550 Wireless Radio Module

IC: 1720A-PM550

SectionUnder7.1.Industry2 of RSS-GENCanada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

SectionConformément7.1.2 du RSSà-GENla réglementation d’Industrie Canada, cet émetteur radio ne peut fonctionner à l’aide d’une antenne d’un type et maximum (ou moins) Gain approuvé pour l’émetteur par Industrie Canada. Pour réduire le risque d’interférence avec d’autres utilisateurs, le type d’antenne et son gain doivent être choisis afin que la puissance isotrope rayonnée équivalente (PIRE) ne dépasse pas ce qui est nécessaire pour une communication réussie.

SectionThis7Device.1.3 of RSScomplies-GEN with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two conditions: 1) this device may not cause interference, and 2) this device must accept any interference, including interference that may cause undesired operation of the device.

SectionCet7appareil.1.3 du RSSest conforme-GEN avec Industrie Canada exempts de licence standard RSS (s). Son fonctionnement est soumis aux deux conditions suivantes: 1) cet appareil ne doit pas provoquer d’interférences et 2) cet appareil doit accepter toute interférence, y compris celles pouvant causer un mauvais fonctionnement de l’appareil.

viii • IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual

System Overview and Introduction

Tek-CARE®550
	The Tek-CARE®550 Wireless Nurse Call System is a complete UL® 1069 and UL® 2560
					®
	listed system designed to provide a range of communication options and system
	functions to meet the needs of modern hospitals and care centers. The Tek-CARE 550
	system is designed for reliability, ease of installation, and ease of use. It can be equipped
	with a variety of transmitters and receivers to allow communication between patients
	and staff as well as communication within the facility staff by use of e-mail, text
	messaging, and pagers.
	The Tek-CARE®550 system is comprised of the Tek-BRIDGE, a master station computer
	that runs the monitoring and configuration software, remote Event Monitor software
	installed on facility PCs, Gateways and Repeaters which transmit messages from the
	system devices to the Tek-BRIDGE, and system devices such as pendant transmitters,
	wireless dome lights, pull-cord and pushbutton room stations, and staff pagers. The
	®	®
	systemiscompletelycustomizabletosuittheneedsofthefacilityitserves.Inaddition
				®
	to Tek-CARE 550 devices, the Tek-CARE 550 system also supports the full range of FA
	(Frequency Agile) and ES (EchoStream) devices used with the Tek-CARE 500 system.
	The Tek-CARE®550 system can also be fully integrated with other TekTone® systems
	and many other building systems such as fire alarm and security systems.
Tek-CARE®500
	The Tek-CARE®500 Wireless Emergency Call System		®offers advanced security and
	safety features for senior living facilities. The Tek-CARE 500 system®can communicate
	with both®FA and ES devices, but cannot interface with Tek-CARE 550 devices. The
	Tek-CARE 500 system offers a wide range of device choices including window and
		®	®
	door alarms, smoke alarms, and motion detectors as well as call buttons and pendant
	transmitters. As with the Tek-CARE 550 system, the Tek-CARE 500 system also uses
	a Tek-BRIDGE master station computer to run the Event Monitor and configuration
	software.

Installation of the both the Tek-CARE®550 and Tek-CARE®500 systems is designed to be simple and straightforward, and depending on the size of the facility can normally be accomplished by a single individual or a small team.

Keys to a Trouble-Free Installation•

•

Carefully read this manual and follow all procedures outlined within.

Use the included programming worksheet to note device numbers and locations.

Test each device as it is mounted in its final location.

Before making any changes to the configuration. with the Config Tool, select AfterFil >LoadmakingConfigurationchangestothefrconfigurationm System usingtheConfigTool,select

and to ensureFile>Savethat the currentConfigurationsystem configurationFile>C mmitis loadedConfigurationonto the systemto System.

Create a backup of the configuration on the included flash drive when system setup is complete.

Do not mount TekTone devices using non-TekTone® hardware. Metal backboxes will interfere with signal transmission.

IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual • 1

System Installation and Setup

Equipment Installation

SF551SS Site

Before beginning installation of a TekTone

wireless system, ensure that a site survey

Survey Kit

NC500ESSK Site Survey Kit

has been completed by a qualified TekTone representative using the

for the

® for the Tek-CARE 550 system or the

Tek-CARE 500 system. This is a necessary step to correctly determine what equipment

is necessary and where it should be located. A thorough site survey will also identify

potential problem areas in a facility so that those issues may be addressed.

Tek-CARE

550 System Components

Devices compatible with the Tek-CARE®550 system are listed below. Each unit is

packaged with specific installation, programming, and operating instructions. For

more detailed information, see the individual specification sheets at our website,

www.tektone.com.

550 system, Tek-

In addition to devices directly compatible with the Tek-CARE

CARE 500 wireless devices and foreign devices may be integrated as well, though

Tek-BRIDGE™:

additional licenses for each foreign device or system must be purchased from TekTone .

The core component of the Tek-CARE®550 system. The Event Monitor

and Config Tool software run on the Tek-BRIDGE™. The Tek-BRIDGE™ must remain

running at times for the nurse call system to function. The Tek-BRIDGE™ consists of a

NC555 Gateway:

master station compu

Communicates messages from NC551 Repeaters to the Tek-BRIDGE™.

The gateway receives signals from repeaters via 2.4GHz radio signals and relays

information to the Tek-BRIDGE™ via TCP/IP Ethernet. The gateway is powered by an

included PK505 Plug-in Transformer and a BA550 Backup Battery is included inside

NC551 Repeater:

the gateway’s housing.

Receives messages from system wireless devices and communicates

themtotheNC555Gateway.Therepeaterreceivessystemdevicemessagesona900MHz

radio link and then relays each message to the gateway via 2.4GHz radio signals. The

repeater is powered by an included PK505 Plug-in Transformer and a BA550 Backup

NC552 Locator:

Battery is included inside the repeater’s housing.

Used to determine the approximate location of mobile transmitters. The

Tek-BRIDGE™ determines the call’s location based on the signal strength information

embedded in the message. The locator is powered by a BA505 battery and an optional

NC553 Relay:

PK505 Plug-in Transformer. A pole/wall mount bracket is included.

Used to signal ancillary devices such as wired dome lights or door release

magnets. Powered by a PK505 plug-in transformer. The relay is powered by a BA505

LI552 Wireless Dome Light:

battery and an optional PK505 Plug-in Transformer.

The LI552 Wireless Dome Light provides visual indication

of calls when used with the Tek-CARE 550 Wireless Nurse Call System. The LI552

indicatesanemergencycallbyflashingthetworedLEDsassociatedwiththelocation

from which an emergency call has been placed. The LED dome light is powered by a

SF551 Pe

dant Transmitter:

PK505 Power Transformer, purchased seperately.

Waterproof pendant transmitter with a recessed pushbutton. The device and battery status are continually supervised by the TekBRIDGE™. The pendant includes a necklace and is powered by a user-replaceable BA501 3v lithium coin battery.

2 • IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual

System Installation and Setup

Wall-mounted, water-resistant pull-cord station withSF559interchangeableTwo Button Pullinserts-CordforStation:sixbuttonconfigurationsand/oremergencypullcord.

Available button inserts for the SF559 Two Button Pull-Cord Station include Staff Assist,

CodeBlue,CodePink,L1/L2Presence,Check-In/Help,andEmergency. Thetwobutton pull-cord station is powered by a replaceable BA505 3v lithium battery or an optional

utilizepushbuttonorgeriatriccallcords.RoomStationsarepoweredbyareplaceable
SF552 Universal Transmi ter:
BA505 3v lithium battery. An optional PK505 plug-in transformer may also be added.
®				Used to integrate normally open (NO), normally closed
(NC), latching, or momentary inputs from an ancillary alarm device into the Tek-
CARE 550 system. The universal transmitter can be used to monitor building systems,
alarm systems, or to add other wireless device types such as panic or pushbuttons. An
optional pole/wall mount bracket allows the transmitter to be surface mounted on a
NC502 PC-Alarm Panel:
wall or attached to a pole to monitor devices such as an IV pump.
		Interfaces between the Tek-BRIDGE™ and a POTS line for the
NC369 Paging Transmitter:
purpose of sending alarm messages to a central monitoring station.
				When RF (Radio Frequency) paging is a required
component of a facility’s nurse call system, the NC369 Paging Transmitter is used. The
paging transmitter enables both automatic and manual pages to be sent to NC399P
NC399P Alphanumeric Page :
Alphanumeric Pagers.				®
				The NC399P Alphanumeric Pager receives automatic
and manual paging messages from the Tek-CARE 550 system sent by the NC369 Paging
PK505 Power Transformer:
Transmitter.					®
			The PK505 power transformer supplies 12VDC line power
to the NC555 Gateway, NC551 repeater and all wall-mount Tek-CARE 550 system
transmitters. It is included with the NC555 Gateway and NC551 Repeater. Other devices
that require line power from the PK505 Power Transformer are the LI552 LED Dome
Light, SF552 Universal Transmitter, NC552 Locator, NC553 Relay, and the SF565 Duty
Station. the PK505 Power Transformer is optional for the SF552 Universal Transmitter,
BA501 Battery:
SF559 2-Button Pull-Cord station, and SF561 and SF562 Room Stations.
BA 05 Battery:	Replacement 3V Lithium button cell battery for the SF551 Pendant
Transmitter. CR2450 or equivalent.
	Replacement 3V Lithium battery for SF552, SF559, SF561, SF562,
BA550 Backup Battery:
NC552, and NC553. CR17345 or equivalent.
		The BA550 Backup Batter is used to in the NC555 Gateway
and NC551 Repeater. The BA550 Backup Battery allows critical system functions to
remain operating in the event of a line power failure. Gateway and Repeater switchover
to battery power is annunciated at the Tek-BRIDGE™

SF561 Single and SF562 Dual Room Stati ns:	Wall-mounted room call stations that
PK505 plug-in transformer.

IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual • 3

System Installation and Setup

Tek-CARE®500 System Components
NC510 and NC510ES Rec ivers: The NC510 and NC510ES receivers connect directly
to the Tek-BRIDGE™ and receive calls from wireless devices in the facility. The NC510
receiver communicates with FA devices, and the NC510ES receiver communicates
NC511ES Repeater/Locator:		The repeater/locator extends the range of roaming
with ES devices.		The repeater/locator extends the range of roaming
							®
transmitters and can determine the approximate location of a roaming transmitter
within the facility. An optional weatherproof housing (TekTone								partnumberIH511)
is available if the repeater/locator is to be mounted outdoors or if additional protection
NC502 PC-Alarm Panel:
for the repeater/locator is desired.
	Interfaces between the Tek-BRIDGE™ and a POTS line for the
NC369 Paging Transmitter:
purpose of sending alarm messages to a central monitoring station.
			When RF (Radio Frequency) paging is a required
component of a facility’s emergency call system, the NC369 Paging Transmitter is
used. The paging transmitter enables both automatic and manual pages to be sent to
NC399P Alphanumeric Page :
NC399P Alphanumeric Pagers.						®
			The NC399P Alphanumeric Pager receives automatic
and manual paging messages from the Tek-CARE 500 system sent by the NC369 Paging
SF501ES Water Resis ant Single Button Pendant Call Transmitter:									The single button
Transmitter.									The single button
pendant call transmitter is a water resistant mobile transmitter that includes both a
belt clip and necklace. An alarm placed from the SF501ES must be reset by pressing
the recessed reset button on the reverse side of the pendant transmitter. To send a call
SF501/2ES Water Resistant Dual Button Pendant Call Transmitter:										The dual button
from the device, press the large call button for one second.										The dual button
pendant call transmitter is a water resistant device that that includes both a belt clip
and necklace. An alarm placed from the SF501/2ES must be reset by pressing the
recessed reset button on the reverse side of the pendant transmitter. To place a call
SF502ES Wall M unted Call Transmitter:
from the device, press both buttons simultaneously for one second.
					The SF502ES Wall Mounted Call Transmitter
is a single-button emergency call transmitter. The alarm sent from the SF502ES
transmittermustberesetattheTek-BRIDGE.TheSF502ESmayalsobeconfiguredas
a resident check-in button, or the included necklace may be attached so that it may be
NC505ES Remote LCD Receiver:
used as a portable transmitter.				Used to connect external dome lamps and dialers to
®				Used to connect external dome lamps and dialers to
the Tek-CARE 500 system, which gives additional annunciation capabilities beyond
the Event Monitor software on the Tek-BRIDGE™ The NC505ES is not dependant on
the Tek-BRIDGE™ to annunciate calls it receives, and does not annunciate signals from
SF520ES Door/W ndow Egress Transmitter:						This transmitter is used to monitor door
the NC501ES receiver.						This transmitter is used to monitor door

and window activity. It may be used as wither NO (Normally Open) or NC (Normally Closed) to allow use in a variety of applications. Alarms are either automatically reset when the device returns to a normal state or when calls are reset at the Tek-BRIDGE™ depending on system programming.

4 • IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual

System Installation and Setup

The SF525ES andSF525ESSF525/2ESand F525/2EStransmittersNO/NCare usedUniversalwith anyContactstandardTransmitterNO or NC switch,: enabling the Tek-CARE®500 system to monitor a variety of inputs. The SF525ES includes one selectable NO/NC inputs and the SF525/2E includes one selectable NO/NC input plus an NC-only input. The secondary NC-only input’s call type has not been preassigned.

The call type must be assigned using the Hardware page in the Config Tool software.

Alarms are automatically reset when returned to a normal state or when calls are reset at the Tek-BRIDGE™ depending on system programming.

The SF527ES Wireless Support Module may be connectedSF527ES Wirelessto an SF337CSupportWaterproofModule:Switch or SF339 Pushbutton Emergency Switch to allow these switches to operate as wireless devices. This is especially useful in an environment such as a shower or bathroom where calls must be easily placed and water resistance is desired. The Wireless Resident Check-In andSF529ESAssistanceResidentStationCheckis-usedIn/Assistancewhen bothCallhighStation:-priority call and resident check-in is desired. High priority calls must be reset at the point of origin.The SF529ES Resident

Check-In/Assistance Call Station includes a plastic pull cord kit.

The Room Station transmitter is used where use of call cords areSF530ESdesiredRoom. AlarmsStation:must be reset at the point of origin. The SF530ES Room Station provides a standard 1/4” call cord receptacle and a reset pushbutton. The device also includes cord-out detection, annunciated at the Tek-BRIDGE™.

SwitchF531ES Emergency Switch:

The SF531 Emergency Switch is used where a high priority call is desired, but water resistance is not required. The SF531ES Emergency

includes a plastic pull-cord kit. Alarms placed from the transmitter must be reset at the point of origin. The SF505ES Smoke Detector transmits an alarm signal whenSF505EStheSsmoke Ddetectorr:is activated. The signal will reset automatically when the detector is clear of all smoke.

The SF515ES Passive Infra-Red Motion Detector is sensitive toSF515ESmovingMotionheat sourcesDetector:. It can be used as a check-in device or as a security device on the Tek-CARE®500 system.

IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual • 5

TekTone Sound and Signal Mfg PM550 User Manual

System Installation and Setup

TekTone® Wireless System SetupThe TekOverview-BRIDGE™ master station must be dedicated to the Tek-CARE® system. Due to the critical nature of the system, do not run applications other than those associated with the Tek-CARE® system on the Tek-BRIDGE™. Since the functions of the system are critical, all power saving features of the Tek-BRIDGE™ have been disabled.

The software suite used on the Tek-BRIDGE™ includes two applications-

, used to set up the system and make programming changes to theexistingLS450 systemConfigTooland the LS576 Event Monitor and Reporti g System, used to monitor all

calls and perform some system programming functions. The Event Monitor software enables hospital staff to watch call activity, monitor system status, review resident information, and much more.

Open the Event Monitor software by double-clicking the

LS576 icon on the Tek-BRIDGE™ desktop:

Open the Config Tool software by double-clicking the

LS450 icon on the Tek-BRIDGE™ desktop:

The performs the functions of initial system setup, programming gateways andrepeaters,ConfigToolandsystemcustomization.TheConfigToolisnormallyusedonlyduring initial system setup and system modification or maintenance. In certain situations, transmitters can be added to the system though the Config Tool. The home screen of the Config Tool is shown below.

The Event Monitor is the software that hospital staff will interact with on a daily
basis. This application allows hospital staff to view system status, faults, troubles, and
incoming calls from transmitters. Some system programming functions may also be
performed using the Event Monitor software. The main Event Monitor will run on the
Tek-BRIDGE™, but the Tek-CARE system provides for up to nine
	that may be installed on other facility PCs. These remote Event Monitors
			®		LS586 R mote Event
are managed by the Tek-BRIDGE™ via the facility LAN. The remote Event Monitor
Monitors
software is a supplemental system monitoring tool and must not be used as the primary
means of annunciation for the Tek-CARE				system. The Tek-CARE		®	system includes a
			®
license for one Remote Event Monitor and is able to support up to nine Remote Event
Monitors. Contact TekTone		®	Customer Service to purchase additional Remote Event
Monitor licenses.

6 • IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual

System Installation and Setup

The home screen of the Event Monitor and Remote Event Monitor is shown below.

ItisimportanttorememberthatboththeConfigToolandEventMonitorcanmakechanges

totheTek-CARE® system,butonlychangesmadeintheEventMonitorareautomatically

written to the system. Changes made in the Event Monitor will not be automatically

reflected in the Config Tool. As such, it is important to select File>Load Configuration

fromSystemintheConfigToolafteranychangesaremadeintheEventMonitorsoftware-

this updates the configuration in the Config Tool to match the current configuration on

theTek-CARE® system. IfthecurrentsystemconfigurationisnotloadedintotheConfig

Tool,changesmadeintheEventMonitorwillnotremainontheTek-CARE® system after

the configuration is committed from the Config Tool.

The Tek-CARE® systems are designed for ease of installation and can be programmed

System Setup Workflow

and installed by a single individual, though testing will be simpler with an assistant.

TekTone recommends that the gateways, repeaters, receivers, and system devices

system before they are mounted in their final

be programmed into the Tek-CARE

locations. This will speed installation and provides for the opportunity to test devices

individually as they are programmed into the system.

The following list is simply an outline of the overall installation procedure. Installation

details are discussed further in the following pages.

• Install the Tek-BRIDGE™ where it is accessible to facility staff.

• If required, connect the Tek-BRIDGE™ to the facility LAN.

•

Start the LS450 Config Tool

software

•

Start the

software.

LS576 Event Monitor

and

NC551 Repeaters

: Program and commission the

•

that will operate on the system.

NC555 Gateways

For Tek-CARE®550 Systems

Install

and/or

•

Add system transmitters.

NC501

ConfigTool

•

For Tek-CARE®500 Systems:

NC510ES Receivers

Loadtheconfigurationfromthesystemintothe

and continue with

system programming. Set up optional system features including paging, email

and text message notification, resident records, and other system options.

IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual • 7

System Installation and Setup

•Set up central monitoring (if used).

•Program foreign devices into the system.

•Save and implement the custom system configuration.

•Integrate other TekTone® systems such as the Tek-CARE®400.

•Save the final system configuration.

•Test the system.

•Create a backup of the system configuration.

Install the Tek-BRIDGE™

Set upTekTonethe k-recommendsBRIDGE™ that the Tek-BRIDGE™ be plugged into an uninterruptable power supply® (UPS) or dedicated life safety electrical circuit. If a UPS is required, a TekTone® PK250B Uninterruptable Power Supply is recommended. Connect the monitor, keyboard, and mouse to the Tek-BRIDGE™ and turn both the computer and monitor on.

The Tek-BRIDGE™ is preprogrammed with a Windows® password. The default username and password are as follows:

tekbridge pc

Username:tektone

ThePassword:default system password may be changed at any time by choosing orStart>Control

Panel>User. Accounts>TekBridge PC>Change my Password Remove my

AfterPasswordthecomputerfinishesitsstartupprocess,verifythatthesystemclockinthesystem tray is correct. If it is not, be sure to set the correct time and date before proceeding.

ConnectThe toTekthe-BRIDGE™Facility’smustLANbe connected to the facility’s local area network (LAN) if the system will use any of the following functions:

• Install and use software on facility PCs

• View and createLS586customRemotereportsEventusingMonfacilityorPCs

• Use the Email Output function to send automatic emails or text messages in response to nurse call events

Without a LAN connection, the Event Monitor and Reporting functions of the system are only available at the Tek-BRIDGE™. The Tek-CARE® system includes one LS586 remote Event Monitor license, with the ability to expand up to nine total remote Event Monitors. For facilities that require additional licenses, contact TekTone® at (800) 327-8466.

LAN ConnectiontheProcedureTek-BRIDGE™ to the facility’s LAN using a standard network cable. The maximum wire distance is 150’.

The Tek-BRIDGE™ is equipped with three Ethernet ports, one for Tek-CARE®550 system hardware connections, a second for Tek-CARE®400 network connection, and a third for the Facility LAN connection. The settings for the Facility LAN port must match those of the host LAN. Contact the facility’s IT department for any necessary system changes

8 • IL948 Tek-CARE®500 & Tek-CARE®550 Installation Manual

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