Tekram Technology TR-824 User Manual

TR-824
SATA Host Adapter
User’s Manual
Manual Rev: 1.00
Date: Nov. 2003
Model
Number
TR-824
The designation TR-824
Protocol PCI Interface
Serial ATA 1.0
Specification
is used throughout this manual in reference to the features of the above model.
PCI 2.3 66MHz/32bit
Rate
(MB/s)
150 4
* All other product names are trademarks or copyrights of their respective owners.
Max
Devices
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CE Compliance Statement
This equipment has been tested and found to comply with the requirements set up in the council directive on the approximation of the law of member states relating to the EMC Directive 89/336/EEC, amended by 92/31/EEC & 93/68/EEC. For the evaluation regarding to the electromagnetic compatibility, the following standards were applied:
* EN 55022:1998 * EN 55024:1998
IEC 61000-4-2: 1995+A1: 1998 IEC 61000-4-3: 1995+A1: 1998 IEC 61000-4-4: 1995 IEC 61000-4-6: 1996
IEC 61000-4-8: 1993
TR-824
Tested to Comply
with CE Standards
For Home or Office Use
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TR-824 User’s Manual

TABLE OF CONTENTS

1. INTRODUCTION ...........................................................................................5
1.1 PRODUCT OVERVIEW......................................................................................................... 5
1.1.1 Specifications:....................................................................................................................................... 5
1.1.2 SATA Raid Features .............................................................................................................................. 5
1.2 RAID EXPLAINED ............................................................................................................. 6
1.2.1 Disk Striping (RAID 0).......................................................................................................................... 6
1.2.2 Disk Mirroring (RAID 1)....................................................................................................................... 6
1.2.3 Combination of RAID 0 and RAID 1 (RAID 0+1) ................................................................................ 6
1.2.4 Data Striping with Striped Parity (RAID 5).......................................................................................... 7
2. HARDWARE SETUP......................................................................................8
2.1 BOARD LAY OU T ................................................................................................................ 8
2.2 INSTALLING TR-824 ..........................................................................................................8
2.3 INSTALLING HARD DRIVES ................................................................................................ 9
3. BIOS CONFIGURATION ..............................................................................10
3.1 BASIC BIOS SCREEN INFORMATION................................................................................. 10
3.2 BIOS FUNCTION.............................................................................................................. 10
3.2.1 Creating RAID Set............................................................................................................................... 10
3.2.2 Deleting RAID Set............................................................................................................................... 10
3.3.3 Rebuilding RAID1 set.......................................................................................................................... 10
3.3.4 Resolving Conflict............................................................................................................................... 10
3.2.5 Low Level Format................................................................................................................................11
3.2.6 Logical Drive Info................................................................................................................................ 11
4. BUILDING DRIVER DISKETTES ...............................................................12
5. INSTALLING SOFTWARE DRIVERS.........................................................13
5.1 WINDOWS SERVER 2003 INSTALLATION ..................................................................... 13
5.1.1 New Windows Server 2003 Installation .............................................................................................. 13
5.1.2 Existing Windows Server 2003 Installation ........................................................................................ 13
5.1.3 Confirming Windows Server 2003 Driver Installation ....................................................................... 13
5.2 WINDOWS XP INSTALLATION .......................................................................................... 13
5.1.1 New Windows XP Installation............................................................................................................. 13
5.1.2 Existing Windows XP Installation....................................................................................................... 14
5.1.3 Confirming Windows XP Driver Installation...................................................................................... 14
5.3 WINDOWS 2000 INSTALLATION ....................................................................................... 14
5.2.1 New Windows 2000 Installation.......................................................................................................... 14
5.2.2 Existing Windows 2000....................................................................................................................... 14
5.2.3 Confirming Windows 2000 Driver Installation................................................................................... 14
5.3 WINDOWS ME INSTALLATION ......................................................................................... 15
5.3.1 New Windows ME Installation............................................................................................................ 15
5.3.2 Existing Windows ME Installation...................................................................................................... 15
5.3.3 Confirming Driver Installation in Windows ME................................................................................. 15
5.4 WINDOWS NT4.0 INSTALLATION ..................................................................................... 15
5.4.1 New Windows NT4.0 Installation........................................................................................................ 15
5.4.2 Existing Windows NT4.0 Installation.................................................................................................. 16
5.4.3 Removing the Driver from Windows NT4.0 ........................................................................................ 16
5.5 WINDOWS 98 INSTALLATION ........................................................................................... 16
5.5.1 New Windows 98 Installation.............................................................................................................. 16
5.5.2 Existing Windows 98 Installation........................................................................................................ 17
5.5.3 Confirming Driver Installation in Windows 98................................................................................... 17
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6. GUI (GRAPHIC USER INTERFACE) ..........................................................18
6.1 GUI INSTALLATION ......................................................................................................... 18
6.2 OVERVIEW....................................................................................................................... 19
6.3 GUI CONFIGURATION MENU ........................................................................................... 23
7. CREATING/NAMING PARTITIONS............................................................28
7.1 WINDOWS 2000/XP/2003 OPERATING SYSTEM............................................................... 28
7.1.1 Initial Window..................................................................................................................................... 29
7.1.2 Creating Partitions.............................................................................................................................. 29
7.2 WINDOWS NT OPERATING SYSTEM ................................................................................. 30
7.3 WINDOWS 98/ME OPERATING SYSTEM............................................................................ 32
8. TROUBLESHOOTING TIPS.........................................................................38
9. TECHNICAL SUPPORT GUIDE ..................................................................39
TECHNICAL SUPPORT SERVICES............................................................................................. 39
Website Support............................................................................................................................................ 39
E-mail Support ............................................................................................................................................. 39
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TR-824 User’s Manual

1. INTRODUCTION

1. INTRODUCTION
1.1 Product Overview
Thank you for purchasing Tekram TR-824 Serial ATA controller card. This controller allows you to install and enjoy the performance advantage of the new Serial ATA hard drives in your existing PC rather than spending the time, effort and money in upgrading to a brand-new system. The TR-824 is a four-channel PCI Serial ATA host adapter that can support up to four Serial ATA drives.
1.1.1 Specifications:
Features
Protocol Supported Serial ATA 1.0 Specification
SATA Processor Sil3114 – Silicon Image PCI to Serial ATA Controller SATA BIOS Yes (Flash) Max Transfer Rate Serial ATA Generation 1 transfer rate of 1.5GB/S PCI Interface PCI 2.3 32 bit data Max Devices 4 Accessory included z Data Cables – 50cm *4
Drivers Available Windows 98
Supported Devices
1.1.2 SATA Raid Features
RAID 0, 1, 10
System GUI Monitoring Utility:
- Displays/Logs/Alerts Users to Vital RAID Set Information
- Manages RAID Set Functions (configures, rebuilds, etc.)
RAID Set Accommodates Multiple Size HDDs
HDDs Function Normally When not in RAID Sets
Adjustable Stripe Size for RAID 0
Automatically Selects Highest Available Transfer Speed for All ATA and ATAPI Devices
Supports:
- UDMA up to 150MB/Sec.
- All UDMA and PIO Modes
- ACPI and ATA/ATAPI6
Support RAID 0(striping), RAID 1(mirroring), RAID 10
z Four independent SATA channels z Support hot-swap and automatically rebuild mirror array z Easy-to-use GUI-based software for monitoring and storage
management
z Support ATAPI device z Support driver greater than 137GB
z Power Cables—1pin to 2pin power cable *2 z User’s Manual z Driver Disk z GUI software (included in CD)
Windows ME Windows NT 4.0 Windows 2000 Windows XP Windows Server 2003 Linux
SATA Devices: HDD, CD-ROM, CD-RW, DVD-ROM, MO, Tape…etc.
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1. INTRODUCTION
1.2 RAID Explained
RAID - Redundant Array of Independent Disks
RAID technology manages multiple disk drives to enhance I/O performance and provide redundancy in order to withstand the failure of any individual member, without loss of data. SATA Raid provides four popular RAID Set types, Striped (RAID 0), Mirrored (RAID 1), a combination of RAID 0 and RAID 1 (RAID 0+1), and Data Striping with Striped Parity (RAID 5) which will be supported by Tekram next generation SATA products.
1.2.1 Disk Striping (RAID 0)
RAID 0 is a performance-oriented, non-redundant data mapping technique. While Striping is discussed as a RAID Set type, it actually does not provide fault tolerance. With modern SATA and ATA bus mastering technology, multiple I/O operations can be done in parallel, enhancing performance. Striping arrays use multiple disks to form a larger virtual disk.
1.2.2 Disk Mirroring (RAID 1)
RAID 1 mirrors one disk drive to another. All data is stored twice on two or more identical disk drives. When one disk drive fails, all data is immediately available on the other without any impact on the data integrity – performance in degraded mode is also degraded. If multiple read requests are pending, the RAID controller will allow reading from different disk drives.
1.2.3 Combination of RAID 0 and RAID 1 (RAID 0+1)
The idea behind RAID 0+1 is simply based on the combination of RAID 0 (Performance) and RAID 1 (Data Security). RAID 0+1 disk sets offer good performance and data security. Similar as in RAID 0, optimum performance is achieved in highly sequential load situations.
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1. INTRODUCTION
1.2.4 Data Striping with Striped Parity (RAID 5)
The data is striped across disk drives. The parity data in a RAID 5 set is striped across all disk drives. RAID 5 is designed to handle small data blocks. This makes RAID 5 an excellent choice for multitasking, multi-user and database environments. The security provided by RAID 5 is that when one disk drive fails, all data is fully available, the missing data is recalculated from the data that is still available and the parity information. This data calculation can also be used to restore data to replaced defective disks.
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2. HARDWARE SETUP

2. HARDWARE SETUP
2.1 Board Layout
The following figures illustrate the chip and connector locations for the TR-824 PCI SATA Host Adapter.
TR-824 Serial ATA 4-channel Host Adapter
7-pin Serial ATA connector
S
Sil3114
2.2 Installing TR-824
The TR-824 Controller card fits into any available 32-bit PCI slot (must be PCI 2.2 or 2.3 compliant). It also fits the 32-bit portion of a 64-bit PCI slot, on the system’s motherboard (see figure below).
1. Remove the cover of your system.
2. Remove the inside slot cover of an available PCI slot on the motherboard.
3. Install the TR-824 Controller card into the open slot. Secure the bracket to the system’s frame.
4. Fasten the controller card bracket to the system case (see below).
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2. HARDWARE SETUP
2.3 Installing Hard Drives
The TR-824 Controller card supports up to four Serial ATA hard drives. Install all of the hard drives into the hard drive bays of your system, including their power cables. Attach one Serial ATA data cable to each hard drive. Then attach the other ends of the cables to one of the Serial ATA ports on the TR-824 card. All of the connectors are keyed so they can only be attached one way.
Note: The TR-824 Controller card is a PCI Plug-n-Play (PnP) device. No changes are necessary in the Motherboard CMOS Setup for resources or drive types in most applications.
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3. BIOS CONFIGURATION

3. BIOS CONFIGURATION
3.1 Basic BIOS screen information
After you install the TR-824 RAID Controller and HDDs in your computer and boot your system, you will see the screen that displays information about the card and HDDs installed. Press <CTRL-S> or F4 to enter RAID utility. An easy-to-use screen will appear with the following choices on the top left
Create RAID Set Delete RAID Set Rebuild RAID1 Set Resolve Conflicts Low level Format Logical Drive Info
The top right half shows direction and guiding information. The bottom left half of the screen displays the information of physical drives. The bottom right half lists logical drives’ information. There are the command keys:
Arrows up and down are Select Keys ESC takes the user to the previous menu Enter selects the user’s choice Ctrl-E exits the utility
3.2 BIOS Function
3.2.1 Creating RAID Set
1. Select “Create RAID Set.”
2. Choose from the list of “RAID 0”, “RAID 1”, RAID 10” and “SPARE DRIVE”.
3. If the “RAID 0” is chosen, the utility will ask you to select how many drives for the raid0 set. You can
choose from the list of numbers which is according to how many drives are connected to the computer. Then you can choose from Auto Configuration and Manual Configuration. Finally, the utility will ask “Are You Sure?” before completing the configuration.
4. If you select the second or third option, you’ll be asked to choose from Auto Configuration and
Manual Configuration. Finally, the utility will ask “Are You Sure?” before completing the configuration. Afterward the utility will ask “Are You Sure?” before completing the configuration.
5. If the RAID 1 set has already been built, you can choose “SPARE DRIVE” to set a hot spare drive as a
backup for the existing RAID 1. The utility will ask “Are You Sure?” before completing the configuration.
3.2.2 Deleting RAID Set
1. To remove one or more RAID sets, select “Delete RAID Set.”
2. Select desired set and press Y when asked “Are You Sure?”
3.3.3 Rebuilding RAID1 set
If a hard disk is damaged when running RAID 1, remove the damaged HDD, connect a workable one, rebuild the array and restore data by selecting Rebuild Mirrored set. This can be done either online or offline.
3.3.4 Resolving Conflict
When a RAID set is created, the metadata written to the disk includes drive connection information (Primary Channel, Secondary Channel). If, after a disk failure, the replacement disk was previously part of a RAID set (or used in another system), it may have conflicting metadata, specifically in reference to the drive connection information. If so, this will prohibit the RAID set from being either created or rebuilt, In order for the RAID set to function properly; this old metadata must be first overwritten with the new metadata. To resolve this, select “Resolve Conflict” and the correct metadata, including the correct drive connection information; will be written to the replacement disk.
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3. BIOS CONFIGURATION
3.2.5 Low Level Format
When any of the drives fails to normally function or there is any logical error in one of the drives, you can select “Low Level Format” to resolve the problem by reverting the drive to original condition.
3.2.6 Logical Drive Info
The complete information about the logical drives will be shown on the bottom right part of the screen if this option is chosen.
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4. BUILDING DRIVER DISKETTES

4. BUILDING DRIVER DISKETTES
If you do not have the Driver Diskettes, you can create them from the Driver CD. Follow these steps to create the Driver Diskettes.
1. The system BIOS must set to boot from a CD-ROM.
2. Insert the Driver CD into the CD-ROM drive. Start the driver building by booting from the CD-ROM.
Tekram SATA Adapters Driver Diskette Make Utility starts and provides several screens with choices. Follow the steps below to correctly set up the device driver for separate operating system.
3. After the Screen appears, move the highlight bar to the TR-824 entry and press <Enter>.
4. The next screen queries the TR-824 support driver database and a list of supported driver is displayed.
Move the highlight bar to the driver entry and press <Enter>.
5. The next screen will show “Please insert a formatted diskette into drive A:\!! Press any key to
continue. ” Insert the formatted diskette in drive A:\ and press any key to continue.
6. The next window displays the driver-building message, “Now is writing to Cylinder and copy the
image file from the CD-ROM to Driver Diskette.”
7. “The Write Complete!!” Message will show on the screen when the driver is built.
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