Teknique FWD, XHD, HD-6, GT, RWD Owner's Manual
D82007778 REV O 6/10/14
TEKNIQUE
Power Wheelchairs
OWNER’S MANUAL
& WARRANTY
TEKNIQUE FWD
TEKNIQUE XHD
TEKNIQUE GT
TEKNIQUE RWD
ATTENTION:
Please read the content
of your owner’s manual
before operating your
power wheelchair.
TEKNIQUE HD-6
2 D82007778 REV O 6/10/14
D82007778 REV O 6/10/14 3
Special Notes
Signal words are used in this manual and apply to hazards or unsafe practices that
could result in personal injury or property damage. Refer to the table below for
definitions of the signal words.
In addition, some information is highlighted with the word “Note." Notes usually
contain information regarding troubleshooting the power wheelchair when an
indicator or fault light appears.
Using the Hoveround
®
product safely depends upon your diligence in following the
warnings, cautions, and instructions in this owner's manual. Hoveround®is not
responsible for injuries and/or damage resulting from any person's failure to follow
the warnings, cautions, and instructions in this owner's manual. Hoveround
®
is not
responsible for injuries and/or property damage resulting from any person's failure
to exercise good judgment and/or common sense.
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form by any means, electronic, mechanical,
photocopying, recording or otherwise, without the prior written permission of
HOVEROUND
®
CORPORATION.
Neither HOVEROUND
®
CORPORATION nor its affiliates shall be liable to the
purchaser of this product or third parties for damages, losses, cost or expenses
incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modification, repairs, or alterations to this product.
HOVEROUND
®
and Teknique™ are registered trademarks of the HOVEROUND
®
CORPORATION. Other product names used herein are for identification purposes
only and may be trademarks of their respective owners. Hoveround
®
disclaims any
and all rights in those marks.
Specifications and equipment are subject to change without notice.
DEFINITION
Indicates a hazardous situation
that, if not avoided, could
result in death or serious injury.
Indicates a hazardous situation
that, if not avoided, may result
in minor or moderate injury.
Indicates a hazardous situation
that, if not avoided, may
result in property damage.
SIGNAL WORD
4 D82007778 REV O 6/10/14
Dear Teknique Owner,
Congratulations on your choice of the Hoveround
®
Teknique to fulfill your personal
mobility needs.
The Teknique has the same innovation of design that is the hallmark of our
company. It is compact yet very stable; attractive yet rugged; simple yet functional;
gentle yet powerful; and above all, the Teknique™ provides an outstanding level of
maneuverability.
We believe that the Teknique will afford you reliable, comfortable transportation
for years to come. Should you have questions or concerns, our customer service
personnel are a toll-free call away.
Welcome to our family, and thank you for choosing the Teknique.
Happy motoring.
Thomas E. Kruse, President
Hoveround
®
Corporation
Chapter 1
Operating Instructions
D82007778 REV O 6/10/14 Table of Contents 5
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
General Warnings / Before You Use Your Teknique . . . . . . . . 8
Hoveround®Teknique / Diagram . . . . . . . . . . . . . . . . . . . . . 12
Hoveround®Teknique / Warning Labels . . . . . . . . . . . . . . . 13
Chapter 1 Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Entering Your Teknique . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Driving Your Teknique . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Joystick Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Chapter 2 Batteries and Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Caring For Your Batteries and Charger . . . . . . . . . . . . . . . . 22
Battery Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Charging Your Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 3 Manual Brake Release Levers . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
6 Table of Contents D82007778 REV O 6/10/14
Chapter 4 Seating and Pressure Relief . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Seat Belt Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Arm Angle Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Controller Position Adjustment . . . . . . . . . . . . . . . . . . . . . . 30
Arm Width Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Arm Height Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Seat Back Angle Adjustment . . . . . . . . . . . . . . . . . . . . . . . . 32
Adjusting the Seat Position . . . . . . . . . . . . . . . . . . . . . . . . . 33
Reclining Back Seat and Adjustment . . . . . . . . . . . . . . . . . . 34
Chapter 5 Anti-Tip Wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 6 Footrests and Legrests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Flip-Up Style Footrest (FWD, XHD, HD-6 models only) . . . . . 38
Legrests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Chapter 7 Options and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter 8 Routine Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter 9 Disassembling and Reassembling Your Teknique . . . . . . . . . . . . 46
Controller Removal/Replacement. . . . . . . . . . . . . . . . . . . . . 46
Removal and installation of seats with side rails . . . . . . . . . 47
Removal and installation of seats with post mount . . . . . . . 48
Chapter 10 Electromagnetic Interference (EMI). . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 11 Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Appendix A Programmable Parameters . . . . . . . . . . . . . . 52
Appendix B Fault Codes . . . . . . . . . . . . . . . . . . . . . . . . . 53
Appendix C Locking Feature . . . . . . . . . . . . . . . . . . . . . . 55
Appendix D Specifications . . . . . . . . . . . . . . . . . . . . . . . . 57
Appendix E Record of Service . . . . . . . . . . . . . . . . . . . . . 62
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Introduction
D82007778 REV O 6/10/14 Introduction 7
Hoveround®Corporation is a home medical equipment provider dedicated to serving
people with mobility needs. Our reputation for service and our concern for our
clients assures the highest standards of professionalism available.
At Hoveround
®
, we know that clients are happier and progress faster when they
can convalesce in familiar home surroundings. Our goal is to be an active participant
in making that a reality. Our staff consists of dedicated professionals who take
exceptional pride in the products and services they provide. These include mobility
specialists, factory trained technicians and skilled customer service personnel.
Whenever your mobility needs require special attention and equipment delivered
with an extra measure of care and concern, you can count on Hoveround
®
.
Service
Service is our commitment to our clients, and their continued mobility is our priority.
In the event that you need assistance with your Hoveround®, our Service Representatives
are just a phone call away. If we cannot answer your questions over the phone, or
in the unlikely event your chair requires repair, we will dispatch a Field Service
Technician to your home.
Just call Hoveround
®
Technical Support and Repair, toll free at 1-800-96-HOVER
(1-800-964-6837).
8 General Warnings D82007778 REV O 6/10/14
General Warnings
Before You Use Your Teknique
To avoid serious injury or death:
1. Always use the seat belt.
2. Always ensure that the power is OFF before getting into and
out of the seat.
3. Always set the joystick/controller speed/response control to
be consistent with the surrounding environment. In confined
spaces and while learning to drive your power wheelchair, we
recommend that the speed/response control be set to minimum.
Before You Use Your Teknique
The Hoveround®Teknique is a battery-operated motorized vehicle. The operation of
the power wheelchair requires you to exercise caution and consideration for your
personal safety and the safety of others around you. Never modify your wheelchair,
and do not use accessories other than those developed for use specifically with
your Hoveround
®
Teknique power wheelchair. Information about the design of
ramps appropriate for wheelchair access for your home are contained in guidance
from the Americans with Disabilities Act, which can be located at
http://www.access-board.gov/adaag/html/adaag.htm.
The lists below detail some important safety warnings. Please read this entire manual
thoroughly, and follow all warnings and instructions to avoid serious injury or death.
Call toll free 1-800-96-HOVER (1-800-964-6837) if you require further assistance.
Your "Safety and Training video" illustrates many of the concepts in the manual.
Keep your manual to refer to when needed.
D82007778 REV O 6/10/14 General Warnings 9
To avoid serious injury or fatality from sudden unexpected movement of the chair or
contact with moving parts and other objects:
• Keep your hands, legs and feet away from moving wheels.
• Do not use your power wheelchair with bare feet.
• Do not wear loose clothing or jewelry. For example, a loose bathrobe sleeve or bracelet can
accidentally get caught in wheels or catch and move the joystick causing the power
wheelchair to move unexpectedly.
• Do not allow objects to hang from any part of your power wheelchair that could get tangled
in the wheels.
• Do not hold objects such as leashes, shopping bags, purses, etc. that could get tangled in
the wheels.
• Before getting in or out of your chair, press the power button to OFF and lock the seat swivel
and return the seatback to the upright position.
• When seated in a stationary chair, press the power button to OFF.
Stop using your power wheelchair immediately, and call for assistance if:
• Your power wheelchair is not working correctly.
• Your seat belt does not latch or stay latched.
• You are taking medications, drugs, or alcohol that affect your ability to safely drive.
• Your skin develops any redness, irritation, ulcers or other symptoms on your thighs, legs, feet
or buttocks. Contact your physician immediately.
• Your medical condition changes in any way that prevents you from operating your power
wheelchair safely.
• Your weight exceeds 300 pounds, the weight capacity of your Hoveround
®
Teknique FWD, Hoveround® Teknique RWD, or Hoveround®Teknique GT power wheelchair.
• Your weight exceeds 450 pounds, the maximum weight capacity of your Hoveround
®
Teknique XHD power wheelchair.
• Your weight exceeds 600 pounds, the maximum weight capacity of your Hoveround
®
Teknique HD-6 power wheelchair.
10 General Warnings D82007778 REV O 6/10/14
To reduce the chance of serious injury or death from tip-over,
collision with obstacles and other people, loss of control, or falling
from the power wheelchair, drive in proper environments:
• Do not drive across or sideways on a ramp or slope; go
straight up or down.
• Do not attempt to drive on a slope in reverse.
• Avoid ramps and slopes that are too steep, such as those that
exceed 5 degrees. For example, a 12-inch ruler with one end
raised 1 inch will have a 5 degree slope (See the video for
example).
• Avoid uneven or unstable surfaces such as potholes, broken
pavement, grass, gravel, sand, wet leaves or cut grass.
• Never attempt to drive a power wheelchair off or up onto a
curb, stairs higher than 2.0 inches, or an escalator.
• Avoid slippery surfaces such as ice, oily, polished, and/or treated
surfaces.
• Secure or remove any loose rugs or carpets and remove
obstacles from the travel paths in your home.
• Drive slowly over thresholds and when traveling from one type
of surface to another.
• Do not operate the power wheelchair in conditions such as
rain, standing water, sleet, slush or snow.
• Do not sit in your power wheelchair while riding in a motor
vehicle, even if the chair is secured to the vehicle and you are
using the chair's restraint.
5
5
D82007778 REV O 6/10/14 General Warnings 11
To reduce the chance of serious injury or death from tip-over,
collision with obstacles, loss of control, or falling from the power
wheelchair, keep yourself properly positioned in the seat:
• Keep your seat belt fastened.
• Drive with the seatback only in a fully upright, locked and
forward facing position.
• Keep your back against the seatback, arms on the armrests,
and your feet on the footplate.
• Do not reach over the back of the chair or lean excessively
forward or sideways.
• Do not carry passengers or cargo.
• Do not stand on footplate. Do not put weight on footplate,
armrest or controller while getting into or out of the power
wheelchair.
To avoid serious injury or death from being struck by a motor
vehicle, when driving your power wheelchair near traffic:
• Obey all local pedestrian traffic rules.
• Cross roads at locations where you are most visible to motor
traffic, if possible at a light-controlled pedestrian crossing with
handicapped cutouts.
• Cross the road by the most direct route.
12 Hoveround®Teknique - Diagram D82007778 REV O 6/10/14
Hoveround®Teknique - Diagram
Adjustable Seatback
Joystick Controller
Removable
Seat
Flip-Up Foot
Rest
Anti-Tip Wheels
Adjustable
Armrests
Seat Belt
Seat Height &
Position Adjustment
Batteries
Brake Release Levers
Dual Motor Drive
•
•
•
•
•
•
•
•
•
•
•
D82007778 REV O 6/10/14 Hoveround®Teknique - Warning Labels 13
Hoveround®Teknique FWD Warning Labels
•
•
•
•
For FWD
•
•
For EMI warning label see
page 16.
For VSI
For VSI
For VR2
•
14 Hoveround®Teknique - Warning Labels D82007778 REV O 6/10/14
Hoveround®Teknique XHD and HD-6 Warning Labels
•
•
•
•
For HD-6
•
•
For EMI warning label see
page 16.
For VSI (XHD)
For VSI
For VR 2 (XHD & HD-6)
•
For XHD
D82007778 REV O 6/10/14 Hoveround®Teknique - Warning Labels 15
Hoveround®Teknique RWD and GT Warning Labels
•
•
•
•
For VSI
•
•
•
For EMI warning label see
page 16.
For VR2
•
For GT Pilot+
16 Hoveround®Teknique - Warning Labels D82007778 REV O 6/10/14
EMI, Warning Label
Chapter 1
Operating Instructions
D82007778 REV O 6/10/14 Chapter 1 17
Entering Your Teknique
1. Be sure the power is turned “OFF” before entering or exiting your Hoveround®.
To locate the “ON/OFF” button on your joystick controller, see the section on
joystick controller (page 20) to identify the type of controller on your power
wheelchair.
2. Flip up the footplate or swing away legrests.
• Sudden change in motion, loss of control, or tip-over may
cause a collision or fall from the seat and result in serious
injury or death.
• Always make sure that the power is OFF before getting into
or out of the seat.
• Always fasten seat belt to maintain proper positioning in the
seat. Set speed/response control of joystick to minimum while
learning to drive the power wheelchair.
FWD, XHD and HD-6
footplate down
FWD, XHD and HD-6
footplate up
RWD and GT
with legrests in place
RWD and GT
with legrests swung away
18 Chapter 1 D82007778 REV O 6/10/14
3. Get into the seat using the transfer method recommended by your Health
Care Professional.
4. Fasten the seat belt.
5. Move the footplate down and position your feet on the footplate.
Driving Your Teknique Power Wheelchair
1. With the power turned OFF, hold the joystick and move it to determine the
limits of movement. Observe that, when released, the joystick returns to
center (neutral). See page 20 to identify the type of controller on your Teknique.
2. Allow plenty of space to test drive your power wheelchair.
3. With the joystick in the center position (neutral), turn chair power on. Check
battery gauge for adequate battery capacity.
4. Set the Speed/Response Control to the lowest level.
• Sudden change in motion, loss of control, or tip-over may
cause a collision or fall from the seat and result in serious
injury or death. Always make sure that the power is OFF
before getting into or out of the seat.
• Always fasten seat belt to maintain proper positioning in the
seat. Set speed/response control of joystick to minimum while
learning to drive the power wheelchair.
Driving with the seatback reclined makes it difficult to see where
you are going and increases the chance of serious injury or death
from collision and tip-over. Do not attempt to drive this power
wheelchair with seatback reclined.
Standing on the footplate increases the chances of a fall or
tip-over of the chair and can result in serious injury or death. Be
sure to secure footplate in upright position and place both feet
firmly on ground when getting into or out of the seat.
5. Gently move the joystick forward. A “click” will be heard as the controller
releases the motor brakes and your power wheelchair will move slowly
forward. Observe that if the joystick is released, the lever will return to center
(neutral) and the power wheelchair will stop. Note that when the chair stops,
another “click” will be heard as the brakes are automatically engaged.
6. Move the joystick lever fully right. The chair will move in a circle to the right.
Moving the lever fully left will cause the chair to circle to the left.
7. Gently move the joystick lever backward, and the chair will move slowly
backward. Note that the backward movement is about half the speed of the
forward movement.
8. If you move the joystick lever gently back and to the right, the chair will move
backward to the left. If you move the joystick gently back and to the left, the
chair will move backward to the right.
9. Learn the characteristics of your power wheelchair and the limits of your own
driving ability before attempting to drive at higher speed settings.
D82007778 REV O 6/10/14 Chapter 1 19
Driving on soft and/or uneven surfaces increases the chances of a
collision or fall from the seat due to loss of control or tip-over and
can result in serious injury or death. Avoid driving on these surfaces.
To avoid serious injury or death from a fall or collision, set
speed/response control for the environment and your skill level.
Set control to minimum if you are a less experienced driver or are
in a confined space.
If the status indicator is flashing, the controller has sensed a fault
condition. Refer to the fault code section of Appendix B (page 53)
to determine the cause of the fault. The power wheelchair will not
respond to move commands if a fault condition is sensed.
20 Chapter 1 D82007778 REV O 6/10/14
10. As your skill increases, you may want to increase the Speed/Response Control.
For each increase of the Speed/Response Control, be sure you practice several
stops until you get used to the new stopping distance.
If the joystick is not in the center position when the controller is
turned on, a fault condition is indicated. Return the joystick to center.
If the chair does not move, reset the control by turning the power
off and then on.
Joystick Controllers
All the controls and indicators necessary to drive your Teknique are located on the
joystick controller. Your Teknique may be equipped with one of the following
joystick controllers.
2
3
1
2
3
9
7
5
1
2
8
5
3
5
6
7
1
6
4
4
6
7
9
4
2
3
9
7
5
1
6
4
Figure 1A - VR2 Figure 1B - Pilot
Figure 1C - VSI Figure 1D - Pilot +
D82007778 REV O 6/10/14 Chapter 1 21
Joystick Controller
All the controls and indicators necessary to drive your Teknique are located on the
joystick controller. See Figures 1A - 1D (page 20) to identify your controller.
1. ON/OFF - Press to turn the system on and off.
2. System Status Indicator – Steady illumination means all systems are functioning
properly. A flashing display indicates an error is present or the controller is
locked. Refer to Appendix B (page 53) for error codes and troubleshooting
information.
3. Battery Gauge – Shows how much battery charge is remaining. All lights lit
means full charge. Recharge as often as possible.
4. Joystick – Controls speed and direction. The further you push, the faster you
go. To prevent an error code, do not push the joystick at the same time you
turn the power on.
5. Speed/Response Indicator – (if so equipped) – Indicates the currently selected
speed by the number displayed or the number of lighted segments. (If the
number 5 is displayed or when all lights are lit, or knob is fully clockwise, you
are at top speed.)
6. Speed Up – Pressing the button increases speed.
7. Speed Down – Pressing the button decreases speed.
8. Mode (Pilot+ only) – Press to select the desired mode of operation drive, speed
or power options. In speed mode, move the joystick right to increase setting,
left to decrease. Press mode or move the joystick forward to lock the setting.
9. Horn Button – Press to make the horn sound.
Additional Features
Locking feature – Locks the controller. Refer to Appendix C (page 55) for
operating instructions.
Sleep mode – Your chair will either power down or go off if left idle for 5
minutes. The system indicator may blink or the controller will completely power
off. Push the ON/OFF button twice to restart.
Fast braking – The controller has a fast-brake system. To stop quickly move the
joystick from the forward position to a full reverse position and release the joystick.
This will cause the power wheelchair to stop more quickly.
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