Tekelec 1100 Hardware Manual

Tekelec 1100 Application Server

Hardware Manual

910-2969-001 Revision H

February 2007

Copyright 2007 Tekelec.

All Rights Reserved
Printed in U.S.A.

Notice

Information in this documentation is subject to change without notice. Unauthorized use or copying of this
documentation can result in civil or criminal penalties.

Any export of Tekelec products is subject to the export controls of the United States and the other countries
where Tekelec has operations.

No part of this documentation may be reproduced or transmitted in any form or by any means, electronic
or mechanical, including photocopying or recording, for any purpose without the express written
permission of an authorized representative of Tekelec.

Other product names used herein are for identification purposes only, and may be trademarks of their
respective companies.

RoHS 5/6 - As of July 1, 2006, all products that comprise new installations shipped to European Union
member countries will comply with the EU Directive 2002/95/EC "RoHS" (Restriction of Hazardous
Substances). The exemption for lead-based solder described in the Annex will be exercised. RoHS 5/6
compliant components will have unique part numbers as reflected in the associated hardware and
installation manuals.

WEEE - All products shipped to European Union member countries comply with the EU Directive
2002/96/EC, Waste Electronic and Electrical Equipment. All components that are WEEE compliant will be
appropriately marked. For more information regarding Tekelec's WEEE program, contact your sales
representative.

Trademarks

The Tekelec logo, EAGLE, G-Flex, G-Port, IP

7

, IP7Edge, IP7 Secure Gateway, and TALI are registered
trademarks of Tekelec. TekServer is a trademark of Tekelec. All other trademarks are the property of their
respective owners.

Patents

This product is covered by one or more of the following U.S. and foreign patents:

U.S. Patent Numbers:

5,008,929, 5,953,404, 6,167,129, 6,324,183, 6,327,350, 6,456,845, 6,606,379, 6,639,981, 6,647,113, 6,662,017,
6,735,441, 6,745,041, 6,765,990, 6,795,546, 6,819,932, 6,836,477, 6,839,423, 6,885,872, 6,901,262, 6,914,973,
6,940,866, 6,944,184, 6,954,526, 6,954,794, 6,959,076, 6,965,592, 6,967,956, 6,968,048, 6,970,542

Ordering Information

For additional copies of this document, contact your sales representative.

— DRAFT —

Table of Contents

Chapter 1. About This Manual

Introduction ............................................................................................... 1-2

Where to Find Information in This Manual .......................................... 1-2

Where to Find Other Information .......................................................... 1-3

Programs Needed to View Linked Documents ............................ 1-4

Documents That Show How to Perform a Procedure................... 1-5

Installation Documents...................................................................... 1-5

Applications Documents ................................................................... 1-6

Documentation Packaging and Updates............................................... 1-6

Documentation Admonishments ........................................................... 1-6

Customer Assistance ................................................................................ 1-7

Chapter 2. Safety and Pre-Installation Requirements

Introduction ............................................................................................... 2-2

Safety Information .................................................................................... 2-2

Regulatory Compliance and Certification............................................. 2-4

Pre-Installation Site Requirements ......................................................... 2-6

Generic Site Requirements ................................................................ 2-6

Grounding and Power Requirements ............................................. 2-9

Chapter 3. T1100 AS Hardware System Overview

Introduction ............................................................................................... 3-2

T1100 AS Hardware System.................................................................... 3-2

T1100 AS Hardware Features.................................................................. 3-4

T1100 AS Rear I/O Panel .................................................................. 3-6

T1100 AS Status Indicators................................................................ 3-7

T1100 AS Chassis Installation and Replacement ........................... 3-8

Cable Management Arms.................................................................. 3-9

Breaker Panel ........................................................................................... 3-10

Breaker Panel LEDs.......................................................................... 3-11

Breaker Panel Power ........................................................................ 3-12

Breaker Panel Settings ..................................................................... 3-13

Power Distribution Units....................................................................... 3-13

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Table of Contents

Ethernet Switches or Hubs.................................................................... 3-14

Console Servers....................................................................................... 3-14

Chapter 4. How to Install a T1100 AS Frame

Introduction............................................................................................... 4-2

How to Unpack the T1100 AS Frame and Conduct Inventory.......... 4-2

How to Install a T1100 AS Frame........................................................... 4-3

How to Cable a T1100 AS Frame.......................................................... 4-20

Chapter 5. How to Install Hardware in an Existing Frame

Introduction............................................................................................... 5-2

How to Unpack and Conduct Inventory .............................................. 5-2

How to Install an Individual T1100 AS Unit ........................................ 5-4

— DRAFT —

Recommended Tools ......................................................................... 4-3

How to Prepare the Floor for Heavy Duty Frames....................... 4-4

How to Anchor the HD Frame to the Floor ................................... 4-6

How to Anchor to Overhead Rack of HD Frame........................ 4-18

How to Cable Components Added to Existing Frames.................... 5-14

How to Cable a T1100 AS Unit Added to an Existing Heavy

Duty Frame................................................................................... 5-14

How to Cable a T1100 AS Installed in Customer-Provided

Frame............................................................................................. 5-14

Chapter 6. Post Installation Procedures

Introduction............................................................................................... 6-2

How to Connect Frame Ground and Logic Ground ........................... 6-2

Recommended Tools ......................................................................... 6-3

How to Ground in a DC Environment ........................................... 6-3

How to Ground the Logic Connector in a AC Environment..... 6-11

Post-Installation Checklist..................................................................... 6-13

How to Power Up................................................................................... 6-15

How to Power Up a Heavy Duty Frame ...................................... 6-15

How to Power Up Added T1100 AS Unit in

DC Environment.......................................................................... 6-15

How to Power Up a T1100 AS Unit in an AC Environment...... 6-16

How to Change Passwords ................................................................... 6-16

Chapter 7. Field Replaceable Units

Introduction............................................................................................... 7-2

Safety Information ............................................................................. 7-2

T1100 AS Hardware System FRUs and Part Numbers ................ 7-4

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Table of Contents

— DRAFT —

T1100 AS FRUs.................................................................................... 7-5

Tools Required .......................................................................................... 7-6

How to Replace a Console Server, Ethernet Switch, or Hub ............. 7-7

How to Access T1100 AS FRUs............................................................... 7-9

How to Slide T1100 AS Chassis Out from Frame.......................... 7-9

How to Slide T1100 AS Chassis Back into Frame ........................ 7-11

How to Remove T1100 AS Chassis from a Frame ....................... 7-12

How to Return a T1100 AS Chassis to the Frame........................ 7-15

How to Replace T1100 AS FRUs........................................................... 7-19

How to Replace the Air Filters ....................................................... 7-19

How to Replace the Rectangular Fan Assembly.......................... 7-21

How to Replace the Square Fan Assembly................................... 7-23

How to Replace Hard Disk Drive Assemblies ............................. 7-26

How to Replace Removable Media Disk Drives (CD/DVD)..... 7-32

How to Replace a Power Supply Module..................................... 7-38

How to Replace PCI Cards.............................................................. 7-40

How to Replace a T1100 AS Chassis FRU..................................... 7-46

Appendix A. T1100 AS Hardware Feature Information

Introduction .............................................................................................. A-2

Hardware Components........................................................................... A-2

Interfaces ................................................................................................... A-3

Out of Band Management Card............................................................. A-4

Electrical Features .................................................................................... A-4

Mechanical Design................................................................................... A-4

Mechanical Maintenance Features.................................................. A-4

Component Access front fascia ....................................................... A-5

Fans, Fan Assemblies, and Air Filters ............................................ A-5

Tekelec 1100 AS Main Board ........................................................... A-6

T1100 AS Diagnostics .............................................................................. A-6

Appendix B. Hardware Repair and Return

Introduction .............................................................................................. B-2

How to Obtain a Return Material Authorization................................ B-2

How to Locate T1100 AS Part Numbers............................................... B-3

Air Filter Part Number Information ............................................... B-3

Fan Assembly Part Number Information ...................................... B-3

Removable Media Disk Drive Assembly

Part Number Information............................................................ B-6

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Table of Contents

How to Arrange Return Shipping........................................................ B-19

Appendix C. ELAP or EPAP Network Integration

Introduction.............................................................................................. C-2

Network Overview.................................................................................. C-2

Customer-Supplied Information........................................................... C-4

IP Address Assignment .......................................................................... C-4

Netmask and Broadcast.......................................................................... C-6

Network Interface Functions ................................................................. C-6

Network Assumptions............................................................................ C-8

Network Configuration .......................................................................... C-8

Firewall and Router Filtering Considerations..................................... C-8

— DRAFT —

Hard Disk Drive Assembly Part Number Information................ B-9

PCI Card Part Number Information ............................................. B-12

T1100 AS Chassis Part Number Information............................... B-14

Specifically Targeted PCBs ............................................................. B-19

General Instructions ........................................................................ B-20

Returning a Crate............................................................................. B-20

Serial Communication .......................................................................... C-10

Modems ........................................................................................... C-11

Printers.............................................................................................. C-12

Tip Utility (EAGLE Only ............................................................... C-12

VT100 Ports ...................................................................................... C-12

Platform Security............................................................................. C-12

Glossary

Index

iv 910-2969-001 Revision H, February 2007

DRAFT

List of Figures

Figure 2-1. European Directives CE Mark ..................................................2-4

Figure 2-2. Combined UL Mark for the United States and Canada ........2-5

Figure 2-3. Hazardous Substances ...............................................................2-5

Figure 2-4. Door Grounding Strap Placement ..........................................2-10

Figure 3-1. T1100 AS Hardware System in DC Environment ..................3-4

Figure 3-2. Tekelec 1100 AS Chassis ............................................................3-5

Figure 3-3. Interior View of T1100 AS Chassis ...........................................3-6

Figure 3-4. Rear I/O Panel ............................................................................3-7

Figure 3-5. T1100 AS Status Indicators ........................................................3-8

Figure 3-6. T1100 AS with Side Cable Management Arms ...................3-10

Figure 3-7. Front of Breaker Panel ..............................................................3-10

Figure 3-8. Breaker Panel LEDs ..................................................................3-11

Figure 3-9. Front and rear of AC power distribution unit ......................3-14

Figure 4-1. Floor Marking Template for HD Frame ..................................4-4

Figure 4-2. Anchor Assembly for Slab Floors .............................................4-7

Figure 4-3. Anchor Installation of HD Frame into Slab Floor ..................4-9

Figure 4-4. Anchor Assembly for Raised Floor Over Concrete .............4-10

Figure 4-5. Anchoring on Raised Floor Over Concrete Slab ..................4-12

Figure 4-6. Anchor Assembly for Use with Support Channel ...............4-14

Figure 4-7. Anchoring Frame to Raised Floor with Support

Channel .....................................................................................................4-15

Figure 4-8. Anchor Assembly for Support Channel with

Spring Nut ................................................................................................4-17

Figure 4-9. Anchoring Frame Using Support Channel/Spring Nut .....4-18

Figure 4-10. HD Frame with Overhead Rack ...........................................4-19

Figure 5-1. Slide Assembly ............................................................................5-3

Figure 5-2. Slide Assembly Extended View ...............................................5-5

Figure 5-3. Slide Assembly Inner Member Roller Side View ..................5-6

Figure 5-4. Frame Adapter Bracket Expanded ...........................................5-7

Figure 5-5. Frame Adapter Brackets and Slide Assemblies ......................5-7

Figure 5-6. Slide Assembly Outer Member .................................................5-8

Figure 5-7. Slide Assembly Detail Left Side From Rear ............................5-9

910-2969-001 Revision H, February 2007 v

List of Figures

Figure 5-8. Slide Assembly Inner Member Mounting ...........................5-10

Figure 5-9. Detail of a Side Cable Management Arm ............................. 5-11

Figure 5-10. Side Cable Management Arm Installation

Figure 5-11. T1100 AS Rear Detail .............................................................5-13

Figure 5-12. Frame Mounting Detail ......................................................... 5-13

Figure 6-1. Frame Ground Cable Routes in DC Environment ................6-5

Figure 6-2. Frame Ground Cable Attachment Locations in

Figure 6-3. Chassis Ground Cable Attachment Location in

Figure 6-4. Logic Ground Cable Routes in DC Environment .................. 6-9

Figure 6-5. Frame and Logic Ground Cable Attachment Locations ..... 6-10

Figure 6-6. Logic Ground Cable Route in AC Environment ..................6-12

Figure 7-1. T1100 AS Chassis Front View ................................................. 7-10

Figure 7-2. Chassis Retention Hardware .................................................. 7-14

DRAFT

(T1000 AS shown) ................................................................................... 5-12

DC Environment ......................................................................................6-6

DC Environment .......................................................................................6-7

Figure 7-3. Right Slide Assembly Mounting and Retention Bracket .... 7-17

Figure 7-4. T1100 AS Chassis Rear View .................................................. 7-18

Figure 7-5. Inside view of T1100 showing fan filters ..............................7-20

Figure 7-6. Front Top Cover Removal - Screw Locations ......................7-22

Figure 7-7. Inside view of T1100 showing square fan assembly ........... 7-25

Figure 7-8. Inside view of T1100 showing hard drive locations ...........7-28

Figure 7-9. Hard drive removal .................................................................7-29

Figure 7-10. T1100 AS Chassis Label Locations .......................................7-30

Figure 7-11. Hard Disk Drive Label on T1100 AS Chassis ..................... 7-30

Figure 7-12. Disk Drive label locations (fans removed) .........................7-30

Figure 7-13. Inside view of T1100 showing CD/DVD

drive location ........................................................................................... 7-34

Figure 7-14. Front Top Cover Removal - Screw Locations ....................7-34

Figure 7-15. Removable Media Disk Drive Cables (drives

removed) ..................................................................................................7-35

Figure 7-16. CD/DVD inside bracket screw location .............................7-36

Figure 7-17. CD/DVD chassis screws .......................................................7-37

Figure 7-18. Rotate lock ring down to disengage power

supply module. .......................................................................................7-39

Figure 7-19. PCI Card Part Label ............................................................... 7-40

Figure 7-20. PCI Slots Label ........................................................................7-41

Figure 7-21. Chassis Rear Top Cover Views. ...........................................7-43

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List of Figures

DRAFT

Figure 7-22. PCI Cards and Slot Assignments ..........................................7-44

Figure 7-23. Left Slide Member Mounting ................................................7-47

Figure B-1. T1100 AS Chassis Front View .................................................. B-4

Figure B-2. T1100 AS Front Top Cover screws .......................................... B-5

Figure B-3. Fan Part number labels .............................................................B-5

Figure B-4. Removable Media Disk Drive Assembly Part Label ............ B-6

Figure B-5. T1100 AS Chassis Front View .................................................. B-7

Figure B-6. T1100 AS Front Top Cover screws .......................................... B-8

Figure B-7. CD/DVD label location ............................................................B-8

Figure B-8. T1100 AS Chassis Label Locations .......................................... B-9

Figure B-9. Base Unit/Hard Disk Label on T1100 AS Chassis .............. B-10

Figure B-10. T1100 AS front fascia open with hard drive locations ..... B-11

Figure B-11. Hard disk label locations ...................................................... B-11

Figure B-12. T1100 AS Chassis Label Locations ...................................... B-12

Figure B-13. PCI Slots Label on T1100 AS Chassis ................................. B-12

Figure B-14. T1100 AS Chassis Front View .............................................. B-13

Figure B-15. Frame Identification Label ................................................... B-15

Figure B-16. T1100 AS Chassis Front View .............................................. B-16

Figure B-17. Base Unit/Hard Disk Label on T1100 AS Chassis ............ B-17

Figure B-18. Memory Label on T1100 AS Chassis .................................. B-18

Figure B-19. PCI Card Label on T1100 AS Chassis ................................. B-18

Figure C-1. MPS Network Connections, Netra .........................................C-3

Figure C-2. MPS Network Connections, T1000 AS, T1100 AS ................C-3

910-2969-001 Revision H, February 2007 vii

— DRAFT —

List of Tables

Table 1-1. Manual Organization ..................................................................1-2

Table 2-1. Space Requirements .....................................................................2-7

Table 3-1. Tekelec 1100 AS Chassis Dimensions and Weight .................. 3-9

Table 3-2. Breaker Panel LED Settings ...................................................... 3-12

Table 6-1. Post-Installation Checklist ........................................................ 6-14

Table 7-1. T1100 AS Field Replaceable Units and Part Numbers ...........7-5

Table A-1. Basic Interfaces ...........................................................................A-3

Table A-2. Optional Interfaces (on PCI Cards) .........................................A-3

Table C-1. IP Address for the DSM Network ............................................ C-4

Table C-2. IP Address for the Sync Network ............................................ C-5

Table C-3. EAGLE 5 ISS IP Addresses ....................................................... C-5

Table C-4. Interface Functions Required for MPS .................................... C-7

Table C-5. Interface Functions Required for MPS .................................... C-9

Table C-6. Serial Port Assignments for MPS Servers A and B .............. C-10

viii 910-2969-001 Revision H, February 2007

— DRAFT —

List of Procedures

Procedure 4-1. How to Unpack Frame and Conduct Inventory...............4-2

Procedure 4-2. Mark Floor Layout................................................................4-4

Procedure 4-3. Create Cable and Anchor Holes for Raised Floors ..........4-5

Procedure 4-4. Anchor a HD Frame into a Slab Floor................................4-7

Procedure 4-5. Anchor the Frame to the Slab Beneath the

Raised Floor ..............................................................................................4-11

Procedure 4-6. Anchor Frame to Raised Floor with

Support Channel ......................................................................................4-14

Procedure 4-7. Anchor Frame with Support Channel/Spring Nut .......4-16

Procedure 4-8. Attach Overhead Rack Support ........................................4-19

Procedure 5-1. Unpack a T1100 AS Chassis.................................................5-2

Procedure 5-2. Installing a T1100 AS Chassis..............................................5-4

Procedure 6-1. Prepare the Ground Cables .................................................6-4

Procedure 6-2. Connect Ground Cable: Frame to Ground Window........6-4

Procedure 6-3. Connect T1100 AS Chassis Ground:

T1100 AS Chassis to Frame.......................................................................6-7

Procedure 6-4. Connect Logic Ground from Logic Ground

Terminal Strip to Ground Window........................................................6-9

Procedure 6-5. Connect Logic Ground: T1100 AS Logic

Ground Port to Logic Ground Terminal Strip ....................................6-11

Procedure 6-6. Connect Logic Ground Between Logic Ground Ports...6-12

Procedure 6-7. Verify AC ground ...............................................................6-13

Procedure 6-8. Power Up T1100 AS Unit in an AC Environment..........6-16

Procedure 7-1. Replace an Ethernet Switch, Hub, or Console Server......7-7

Procedure 7-2. Slide T1100 AS Chassis Out from Frame.........................7-10

Procedure 7-3. Slide T1100 AS Chassis Back into Frame.........................7-11

Procedure 7-4. Remove a T1100 AS Chassis from Frame........................7-12

Procedure 7-5. Return a T1100 AS Chassis to the Frame.........................7-16

Procedure 7-6. Replace Rectangular and Square Air Filters ...................7-20

Procedure 7-7. Replace a Rectangular Fan Assembly ..............................7-21

Procedure 7-8. Replace a Square Fan Assembly .......................................7-23

Procedure 7-9. Replace a Hard Disk Drive Assembly..............................7-26

Procedure 7-10. Replace a Removable Media Disk Drive Assembly.....7-32

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List of Procedures

— DRAFT —

Procedure 7-11. Replace a power supply module....................................7-38

Procedure 7-12. Replace a PCI Card........................................................... 7-40

Procedure 7-13. Replace a T1100 AS Chassis FRU ................................... 7-46

Procedure B-1. Obtaining an RMA...............................................................B-2

Procedure B-2. How to Locate serial numbers for Fan Assembly ...........B-3

Procedure B-3. How to Locate serial numbers for Removable

Media Disk Drive Assembly....................................................................B-7

Procedure B-4. How to Locate serial numbers for Hard Disk

Drive Assembly........................................................................................B-10

Procedure B-5. How to Locate serial numbers for PCI Cards ................B-13

Procedure B-6. How to Locate serial numbers for a

T1100 AS Chassis.....................................................................................B-15

Procedure B-7. Preparing Crate and Dolly for Return to Tekelec..........B-20

Procedure C-1. Configure Modem with Script ....................................... C-12

x 910-2969-001 Revision H, February 2007

Draft

About This Manual

Introduction.......................................................................................................1-2

Where to Find Information in This Manual..................................................1-2

Where to Find Other Information ..................................................................1-3

1

Programs Needed to View Linked Documents .....................................1-4

Documents That Show How to Perform a Procedure ..........................1-5

Installation Documents .............................................................................1-5

Applications Documents...........................................................................1-6

Documentation Packaging and Updates.......................................................1-6

Documentation Admonishments...................................................................1-6

Customer Assistance........................................................................................1-7

910-2969-001 Revision H, February 2007 1-1

Introduction

This manual is a generic manual that describes common components of Tekelec
1100 Application Server (AS) hardware systems and describes how to install and
replace them. A T1100 AS hardware system consists of one or more T1100 AS
(with applications loaded) and any additional hardware (such as hubs, switches,
or power distribution equipment) needed to support the applications.

NOTE: This manual includes links to documents that are specific to a given
product, depending on which product CD this manual is viewed. Although the
manual is the same on CDs for various products, the linked documents are
different on different product CDs. For more information about linked
documents, see “Where to Find Other Information” on page 1-3.

T1100 AS hardware systems are delivered with applications already loaded.

For more information about T1100 AS hardware systems in AC and DC
environments, see Chapter 3, “T1100 AS Hardware System Overview.”

Each time this manual is published, the revision level is changed. For example,
the first time this manual is published, it uses Revision A; the second time it is
published, it uses Revision B.

Draft About This Manual

Pary

Where to Find Information in This Manual

Table 1-1 shows how this manual is organized.

Table 1-1. Manual Organization

Chapter Number and Title Description

Chapter 1, “About This Manual” Describes how to use the manual, where to find

other information, and how to contact Technical
Services.

Chapter 2, “Safety and Pre-Installation
Requirements”

Chapter 3, “T1100 AS Hardware
System Overview”

Chapter 4, “How to Install a T1100 AS
Frame”

Lists general safety instructions that readers should
be familiar with, and lists site requirements that
should be verified before installing T1100 AS
hardware systems.

Presents an overview of the various hardware
components that can be included in T1100 AS
hardware systems.

Describes how to install a heavy duty frame which
is delivered from manufacturing with T1100 AS
units mounted in a heavy-duty frame for use in a
DC environment.

1-2 910-2969-001 Revision H, February 2007

About This Manual Draft

Preliminary

Table 1-1. Manual Organization (Continued)

Chapter Number and Title Description

Chapter 5, “How to Install Hardware in
an Existing Frame”

Chapter 6, “Post Installation
Procedures”

Chapter 7, “Field Replaceable Units” Describes the components of a T1100 AS hardware

Appendix A, “T1100 AS Hardware
Feature Information,”

Appendix B, “Hardware Repair and
Return,”

Describes how to install an individual T1100 AS
unit into a frame that has already been installed.
This chapter covers both:

• Adding a T1100 AS unit into a heavy duty frame
that already contains from 1 to 4 T1100 AS units
in a DC environment

• Installing a single T1100 AS unit into a
customer’s frame in an AC environment.

Presents a post-installation checklist and
instructions on how to verify voltage and to
power-up the system.

system that can be replaced in the field, and
includes procedures for replacing each type of
field-replaceable unit (FRU).

Describes in greater detail some of the hardware
features of the T1100 AS chassis.

Describes how to obtain a Return Material
Authorization, find part numbers on labels, and
ship returned equipment.

Where to Find Other Information

This manual is delivered on a compact disk (CD) that also contains the following
documentation (these documents can also be accessed from the introductory page
of the documentation CD):

• The CD contains linked documents shown in the following sections. To
display one of these documents from within this document, click anywhere in
the highlighted area. For information about software needed to open these
links, see “Programs Needed to View Linked Documents” on page 1-4.

• Optionally, the CD may also contain application documentation, which
describes the environment in which the T1100 AS hardware system runs as
well as provides information about the application.

NOTE: Documentation about T1100 AS hardware components (such as
breaker panels or Ethernet switches) that are supplied by other companies is
shipped with the T1100 AS hardware system. When unpacking a frame or
individual components, be sure to obtain this documentation and store it
where it can be accessed later.

910-2969-001 Revision H, February 2007 1-3

Draft About This Manual

Pary

The following related publications are also included with the LSMS
documentation set

• The Tekelec EAGLE

Manual contains detailed information about the command-rejected error
messages generated by the commands used on the EAGLE 5 ISS as well as
error recovery procedures. This information can be helpful for the LSMS user
when viewing certain exception logs.

5 Integrated Signaling System Commands Error Recovery

• The Tekelec EAGLE 5 ISS ELAP Administration Manual provides a definition of

the user interface to the EAGLE
MPS/ELAP platform. The manual defines the methods for accessing the
interface, menus, screens available to the user and describes their impact. It
provides the syntax and semantics of user input and defines the output the
user receives, including information and error messages.

• The Tekelec EAGLE 5 ISS Maintenance Manual contains procedural

information required for maintaining the EAGLE 5 ISS and the card removal
and replacement procedures. The Tekelec EAGLE 5 ISS Maintenance Manual
provides preventive and corrective maintenance procedures used in
maintaining the different systems.

•The Tekelec EAGLE 5 ISS LNP Feature Activation Guide contains the procedures

necessary to activate the LNP feature using telephone number quantities from
24 million to 120 million telephone numbers.

•The Tekelec 1100 Application Server MPS Platform Software and Maintenance
Manual describes the platform software for the Multi-Purpose Server (MPS)
based on the Tekelec 1100 Application Server (T1100 AS) and describes how to
perform preventive and corrective maintenance for the T1100 AS-based MPS.
This manual should be used with the ELAP-based application (LNP).

Programs Needed to View Linked Documents

®

5 ISS LNP Application Processor on the

To view the linked documents, the workstation on which this manual is being
viewed needs to have the following programs:

• Most of the linked documents are in Portable Document Format (PDF), which
has a file type of
is clicked, the linked document is opened in the same window as this manual.
To return to this manual, click the Back button on the PDF display window.

• A document with a
linked document may open in a minimized window.

• A document with an
programs. Two commonly used programs are:

— Microsoft Windows® Media Player (this program is usually included with

Microsoft Internet Explorer)

— RealOne™ Player

1-4 910-2969-001 Revision H, February 2007

.pdf. PDF is also the format of this manual. When a PDF link

.doc file type can be viewed with Microsoft® Word. The

.mpg file type can be viewed with a variety of video

About This Manual Draft

Preliminary

Documents That Show How to Perform a Procedure

The following documents illustrate how to perform procedures. The first
document uses a Word format; the others are videos with sound that can be
opened with most video programs.

• 822-0094-02.doc
SHIPPING CRATE, HEAVY DUTY, EAGLE

• fru-filter.mpg
“Replace Rectangular and Square Air Filters,” on page 7-20)

• fru-rect-fan.mpg
Procedure 7-7, “Replace a Rectangular Fan Assembly,” on page 7-21)

• fru-square-fan.mpg
Procedure 7-8, “Replace a Square Fan Assembly,” on page 7-23)

• fru-hdd.mpg
(also see Procedure 7-9, “Replace a Hard Disk Drive Assembly,” on page 7-26)

• fru-dvd.mpg
Procedure 7-10, “Replace a Removable Media Disk Drive Assembly,” on page
7-32)

• fru-pwr-sup.mpg
Procedure 7-11, “Replace a power supply module,” on page 7-38)

• replace_main_unit.mpg
chassis (also see Procedure 7-13, “Replace a T1100 AS Chassis FRU,” on page
7-46)

, WORK INSTRUCTIONS, UNPACKING, VERTICAL

, video that shows how to replace a filter (also see Procedure 7-6,

, video that shows how to replace a fan assembly (also see

, video that shows how to replace a fan assembly (also see

, video that shows how to replace a hard disk drive assembly

, video that shows how to replace a fan assembly (also see

, video that shows how to replace a fan assembly (also see

, video that shows how to replace a Tekelec 1000

Installation Documents

This section contains links to assembly drawings, interconnect diagrams, and
related installation documents.

NOTE: A given application or set of applications might support only a DC
environment or only an AC environment. For information about which
environment is supported, refer to the application documentation. If the
environment is not supported by the application, the link in this hardware
manual will open a document that states that the drawing is not available.

Linked Documents

The following documents provide information about T1100 AS hardware systems:

• AssemblyDrawingT1100.pdf
possible in a frame for AC and DC environments.

• InterconnectDiagramT1100.pdf
frame should be connected.

910-2969-001 Revision H, February 2007 1-5

, a drawing of the maximum configuration

, a diagram that shows how the elements in a

Draft About This Manual

Pary

• BreakerSettingsT1100.pdf, information that shows mapping of breakers to
hardware components.

• PowerReqmtsT1100.pdf
required by each of the components in a T1100 frame.

Applications Documents

Tekelec 1100 Application Server units support a variety of applications. For more
information, refer to application documentation.

NOTE: Application documentation may also contain information about
additional hardware.

, information that shows the amount of power

Documentation Packaging and Updates

Customer documentation is provided with each system and is shipped to the sites
specified by the customer. The number of documentation sets provided are in
accordance with the contractual agreements.

Customer documentation is updated whenever significant changes are made that
affect system operation or configuration. Updates may be issued in the form of an
addendum or a reissue of the relevant documentation.

The document part number is shown on the title page along with the current
revision of the document and the date of publication. The bottom of each page
contains the document’s date of publication and the document’s part number.

When a document is reissued, the following information changes:

• The title page and revision number, the date of publication, and the new
software release number, if applicable.

• The date of publication and the document part number, if applicable, on the
bottom of each page.

Documentation Admonishments

Admonishments are icons and text that may appear in this and other Tekelec
manuals. Admonishments alert the reader to assure personal safety, to minimize
possible service interruptions, and to warn of the potential for equipment
damage.

The following admonishments, listed in descending order of priority, are used in
Tekelec manuals.

TOPPLE: This icon and text indicate the possibility of equipment damage
and personal injury from toppling.

topple

1-6 910-2969-001 Revision H, February 2007

About This Manual Draft

Preliminary

DANGER: This icon and text indicate the possibility of personnel injury.

WARNING: This icon and text indicate the possibility of equipment damage.

CAUTION: This icon and text indicate the possibility of service interruption.

Customer Assistance

The Customer Care Center offers a point of contact through which customers can
receive support for problems that may be encountered during the use of Tekelec’s
products. The Customer Care Center is staffed with highly trained engineers to
provide solutions to your technical questions and issues seven days a week,
twenty-four hours a day. A variety of service programs are available through the
Customer Care Center to maximize the performance of Tekelec products that
meet and exceed customer’s needs.

To receive technical assistance, call the Customer Care Center at one of the
following locations:

• Tekelec, USA

Phone (US and Canada) +1 888-FOR-TKLC or 888-367-8552

Phone (international) [phone]

Fax [phone]

Email: [e-mail]

• Tekelec, Europe and UK

Phone [phone]

Fax [phone]

Email: [e-mail]

910-2969-001 Revision H, February 2007 1-7

Draft About This Manual

Pary

1-8 910-2969-001 Revision H, February 2007

DRAFT

Safety and Pre-Installation

Requirements

Introduction.......................................................................................................2-2

Safety Information............................................................................................2-2

2

Regulatory Compliance and Certification ....................................................2-4

Pre-Installation Site Requirements.................................................................2-6

Generic Site Requirements........................................................................2-6

Grounding and Power Requirements.....................................................2-8

910-2969-001 Revision H, February 2007 2-1

Introduction

This chapter presents:

• General safety considerations that should always be kept in mind when
Tekelec products are installed or replaced

• Listing of regulatory compliances and certifications that Tekelec products
support

• Site requirements that should exist before Tekelec products are installed

Safety Information

Safety icons and text are used throughout Tekelec manuals to warn the reader of
the potential of personal injury, service interruption, and equipment damage. For
information about what each of the icons mean, see “Documentation
Admonishments” on page 1-6.

Before beginning any procedure described in this manual, ensure that you are
familiar with each of the following safety admonishments. Additional safety
admonishments may be included, or repeated, for specific procedures.

Safety and Pre-Installation Requirements

Preliminary

TOPPLE: Always read and understand instructions completely before
working on, moving, raising or lowering the frame, any portion of the frame, or
attachments to the frame or equipment.

topple

TOPPLE: Never try to unpack any frame from the shipping container without
at least two people to steady any movement of the frame and related
components. At least two people are required to safely move and position any

topple

frame.

TOPPLE: Never pull out the shelf of any frame that is not anchored properly.
Some frames are required to be attached to overhead ladder racks before
shelves are extended.

topple

DANGER: No commercially AC powered equipment may be used or placed
within 7 ft. of –48V equipment. AC powered equipment within 7 ft. of –48V
equipment may create a shock or current loop that can be severely hazardous to
personnel and equipment.

2-2 910-2969-001 Revision H, February 2007

Safety and Pre-Installation Requirements

DANGER: Do not wear metal, chains, rings, watches, or jewelry or carry
exposed metal, keys or tools in pockets when working on system equipment or
other related electrostatic-sensitive components. Always wear a wrist strap or
other electrostatic protection when handling printed circuit boards and other
electrostatic-sensitive devices.

WARNING: Do not leave or allow unused metal objects, such as screws or
washers, to remain anywhere within the equipment. Remove all unused
material from the equipment

WARNING: Do not allow any metal shavings to remain in the equipment
area. Metal Shavings may result from over tightened screws or bolts. These
small metal particles are hazardous to electronic equipment.
Be careful not to over tighten screws or bolts.

WARNING: Do not use tie wraps on or above the top traverse arms on a
frame. Always trim tie wrap flush and turn the trimmed tie wrap to the rear of
the cable.

Preliminary

CAUTION: All personnel associated with the installation of these systems
must adhere to all safety precautions and use required protection equipment, to
avoid the possibility of injury to personnel, service degradation, and/or service
interruption.

CAUTION: These systems have redundant power supplies to allow service
during normal maintenance. When repairs require a total power disconnect,
both input supply sources must be disconnected. This causes service
interruption and takes down the systems.

CAUTION: This equipment has a connection between the earthed conductor
of the DC supply circuit and the earthing conductor.

CAUTION: The Branch Circuit Overcurrent Protection shall be rated
minimum -48V, maximum 40A.

CAUTION: Equipment is to be installed in restricted access areas in
accordance with articles 110-16, 110-17, and 110-18 of the National Electric Code,
ANSI/NFPA 70.

910-2969-001 Revision H, February 2007 2-3

Safety and Pre-Installation Requirements

Preliminary

CAUTION: A readily accessible disconnect device that is suitable, approved,
and rated shall be incorporated in the field wiring.

CAUTION: Connect to a reliably grounded SELV source which is reliably
earthed and electrically isolated from the AC source.

CAUTION: Use only listed closed loop connectors for connection to the
supply.

CAUTION: When some CPCI cards arrive from the manufacturer, they may
have a small plastic cover over the screws and/or the alignment ejector pins.
Remove and discard these plastic covers. If inserting the cards takes an
excessive amount of force, check for obstructions. Forcing the card into a slot
may damage the ejector handle or pin.

NOTE: Use a minimum of 26 AWG telecommunications line cord for
connection to the modem.

Regulatory Compliance and Certification

Tekelec products are tested to meet the following regulatory standards:

• Network Equipment Building System (NEBS) level 3 as listed in Telcordia
SR-3580.

• Applicable Telcordia Electromagnetic Compatibility and Electrical Safety
requirements in GR-1089-CORE.

• Applicable Physical Protection requirements in GR-63-CORE.

• Relevant directives and harmonized standards in support of the products
Compliance European (CE) mark required in Europe. Figure 2-1 shows the
mark used to indicate this compliance.

Figure 2-1. European Directives CE Mark

2-4 910-2969-001 Revision H, February 2007

Safety and Pre-Installation Requirements

• Relevant standards in ElectroMagnetic Compatibility (EMC) directive
89/336/EEC.

• Relevant standards in Safety directive 73/23/EEC, supported by Certified
Body (CB) Test Certificates US/5923/UL or US/5451/UL issued by the
National Certification Body as tested to IEC 60950 with national differences
for European countries

• Underwriters Laboratories (UL) listed under UL File E200146 for USA and
c-UL for Canada. Figure 2-2 shows the mark used to indicate this compliance.

Figure 2-2. Combined UL Mark for the United States and Canada

• Relevent standards in SJ/T 11363-2006 for limits of certain hazardous
substances.

Preliminary

U

C

R

L

LISTED

US

910-2969-001 Revision H, February 2007 2-5

Preliminary

Figure 2-3. Hazardous Substances

Safety and Pre-Installation Requirements

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Circuit Modules)

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(

Cables & Cable Assemblies)

ล᭭㘮ড়⠽䚼ӊ

(Plastic and Polymeric parts)

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Indicates that the concentration of the hazardous substance in all homogeneous materials in the
parts is below the relevant threshold of the SJ/T 11363-2006 standard.

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materials in the parts is above the relevant threshold of the SJ/T 11363-2006 standard.

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Pre-Installation Site Requirements

Before installing any T1100 AS hardware system, ensure that the requirements
described in both of the following sections have been met.

• “Generic Site Requirements” on page 2-6

• “Grounding and Power Requirements” on page 2-8

Generic Site Requirements

Ensure that the site where the product will be installed conforms to the
specifications listed in the following sections. These specifications are standard
telephony industry requirements for equipment installation.

Fire Protection

Local fire protection codes must be satisfied in the equipment room where the
system is to be located.

2-6 910-2969-001 Revision H, February 2007

Safety and Pre-Installation Requirements

Environmental Requirements

Tekelec products are designed for environments that have temperature and
humidity controls.Temperature and humidity controls must be activated as
quickly as possible for equipment to operate at an optimum level.

When temperature and humidity controls fail, the equipment has been tested to
operate within the following ranges:

• Temperature

— 5° C to 40° C (41° F to 104° F) for normal operation

— -5° C to 50° C (23° F to 122° F) for no more than 96 hours in duration and at

elevations less than 1800 meters

— -5° C to 50° C (23° F to 122° F) for storing the product

• Humidity

— 5% to 85% non-condensing for normal operation

— 5% to 90% non-condensing (but not to exceed 0.024 kilograms of water per

kilogram of dry air) for no more than 96 hours in duration and at
elevations less than 1800 meters

Preliminary

Tekelec products are tested to operate at an elevations within the following range:

• Minimum: 60 meters below sea level at ambient temperature of 30° C (86° F)

• Maximum: 4000 meters above sea level at ambient temperature of 40° C
(104° F)

HVAC Requirements

Tekelec products are designed to bring cool air in from the bottom front and exit
heated air out the top rear of the installed equipment.

The required HVAC (Heating, Ventilation, and Air Conditioning) capacity
depends on the installed equipment. To calculate needed HVAC capacity,
determine the total wattage of the installed equipment and use the following
formula:

BTUs/hr. = watts x 3.413

The amount of power required by frame components is found at:

PowerReqmts.pdf

.

Lighting

Adequate lighting should be provided in the room where the equipment is to be
located. Lighting fixtures must be far enough from the equipment and cables to
prevent heat damage and to allow safe access to equipment and cables.

910-2969-001 Revision H, February 2007 2-7

Safety and Pre-Installation Requirements

Preliminary

Earthquake Resistance

All Tekelec system configurations are designed to assure that the system remains
operational during and after an earthquake, even when the system is located on
the upper floors of a zone 4 central office.

Space Requirements

Provide space as described in Table 2-1. These space requirements provide for
Tekelec equipment installed in a 23-inch heavy-duty frame, which measures 7 feet
high. Separator panels and end panels add to the width of multiple frame
systems.

Table 2-1. Space Requirements

Building Area Dimensions Notes

Halls 4.5 feet wide by 8

feet tall

(1.4 meters wide
by 2.4 meters tall)

Frame location 30 inches wide by

24 inches deep

(76.2 cm wide by

60.96 cm deep)

Side aisles 4 feet (1.2 meters) To allow maneuvering frames into

Front and rear
access

Side access 12 inches (31 cm) From walls or other frames

In addition, when planning the installation, be sure to take into account spare
hardware storage, modems, terminals, printers, cross connect panels, and all
other items that might require space in a system.

3 feet 6 inches
(107 cm)

To provide a clear, uncluttered route
for moving equipment between the
loading/receiving dock and the
planned system location

Floor area recommended for one
Tekelec frame (multiply by the
number of frames listed on the Initial
Sales Order)

Total area per frame = 720 square
inches (5.0 square feet)

(0.465 square meters)

place and provide ample work space
around the equipment

From walls or other frames

2-8 910-2969-001 Revision H, February 2007

Safety and Pre-Installation Requirements

Floor Loading

Tekelec products installed in heavy-duty frames are designed for installation on
raised or solid floors, which are recommended to have a distributed load capacity
of no less than 100 pounds per square foot (504 kg/m2). Following are the
maximum weights of Tekelec frames:

• Maximum weight of EAGLE 5 ISS Control or Extension frames: 850 lbs (386
kg).

• Maximum weight of a two T1000/T1100 server frame (for example, the MPS
frame), including AC and DC LSMS frames: 600 lbs (273 kg).

• Maximum weight of the EOAP frame: 450 lbs (205 kg).

• Maximum weight of an application frame with up to six T1000/T1100 servers:
925 lbs (421 kg).

Use the following equation to calculate the floor loading:

Distributed floor capacity = Total equipment weight/floor area

Preliminary

Grounding and Power Requirements

Before installing a T1100 AS hardware system, refer to the application
documentation to determine whether it is to be installed in an Alternating
Current (AC) or Direct Current (DC) environment. Then, ensure that the
grounding and power requirements in the appropriate following sections have
been met.

• “Grounding Requirements” on page 2-9 (this section describes requirements
both for AC and DC environments)

• “Power Requirements in a DC Environment” on page 2-10

• “Power Requirements in an AC Environment” on page 2-11

Grounding Requirements

Tekelec systems operate as digital isolated ground plane systems in a central
office environment and require a single connection to the central office ground
window. The system’s ground cables must provide the sole grounding connection
between the entire system and the central office grounding.

WARNING: Always install an isolator pad between the frame and ground.
Tekelec frames are shipped with isolator pads to completely isolate the frames
from ground. If a non-Tekelec frame is used, an isolator pad must be provided.

910-2969-001 Revision H, February 2007 2-9

Safety and Pre-Installation Requirements

Preliminary

The system can use three types of grounding paths:

• Battery return

The battery return grounding path is the return path for all –48VDC loads in
the system. This path is isolated from other system grounds and connects to
the rest of the central office through the –48VDC return connections located
on the breaker panels of each frame.

• Logic Ground

Some system types require connection to a logic ground. The logic ground
path provides a common voltage reference point between all circuit boards of
a system. Each connection terminates to the system ground. The logic ground
path is shown on your system’s interconnect drawing. The logic ground path
does not carry current.

NOTE: If the AC-powered T1100 AS unit uses serial RS232 connections,
the grounding in a standard serial cable will provide the logic ground
necessary for the data transmission.

NOTE: AC-powered T1100 AS units should not be used for RS485, DS0,
V.35, or other network connections unless specified by Tekelec.

• Frame/chassis ground

The frame/chassis ground path provides a low impedance connection for all
metal parts of the entire system, including the frame, doors, shelves, and end
panels. Each frame/chassis connection within the system lineup terminates to
the frame and connects to the main ground by way of Htaps, #6 American
Wire Gauge (AWG) to 1/0 cable.

NOTE: The frame/chassis ground path does not carry current.

For products installed in a frame, the doors installed are grounded to the
frame through a two-hole lug ground wire and through a screw-down latch.
Figure 2-4 shows a cutaway view example of an open frame door showing the
door ground strap.

2-10 910-2969-001 Revision H, February 2007