Tecom Co IG7600 User Manual

IG7600 Administration Manual

Start Paging Group number: 3 paging groups are defined in IG7600. If dialing a Paging Group number, the call will page to predefined internal IP phones. It can also select the Range like All Paging Number. The maximum phones for each paging group are 16.

While pressing “Configuration” in “Start Paging Group number”, it shows Paging Group Configuration screen. (Figure 6-60)

Figure 6-60. Voice – System – Numbering Plan – Paging Group

Start UCD Group number: 4 UCD groups are defined in IG7600. The maximum phones for each UCD group are 17. If one UCD Group is assigned to Answering Position of certain line, when there is an incoming trunk call, extensions of the UCD group will be called and ringing

While pressing “Configuration” in “Start UCD Group number”, it shows UCD Group Configuration screen. (Figure 6-61)

Figure 6-61. Voice – System – Numbering Plan – UCD Group

There are seven items to be decided.

For Ring Mode, IG7600 supports “All Ring”, “Linear” and “Distributed” mode. The “All Ring” mode is no needed to use “No Answer Time” and “Timer Enable”.

IG7600 Administration Manual

For other items, if “Timer Enable” is YES, the incoming call will be transferred to another UCD Group’s member every “No Answer Time”. If NO, the call will ignore “No Answer Time” and finally reroute to “Reroute Destination” after “Reroute Time”. “Reroute Destination” can be an Auto Attendant Menu, an extension, a virtual extension, or phone extension’s mailbox. “UCD Group Name” is shown on the phone when receiving the UCD Group call.

Start Pickup Group number: The start number is used as All Pickup number. The next 4 numbers are used for the four pickup groups.

System Speed Dial: Speed Dialing allows you to store frequently outgoing numbers. There are 100 sets to be configured. Extension’s Class of service (COS) can also be checked or not. (Figure 6-62)

Figure 6-62. Voice – System – Speed Dial

Start Call Park Number: IG7600 supports to park 4 trunk calls maximum. The Call Park number can be programmed on the line keys.

6.6.3.2 Service Mode

This page allows you to configure the Day/Night/Time service mode. You can also customize the working time manually for each weekday.

If you choose Time Mode, it’s for the specified day of week. The time is entered in 24-hour format. Valid entries are 00:00 to 23:59 in 1-minute increments. The first four digits are for the start time. The last four digits are for the end time.(Figure 6-63)

Working Hours: It’s applied in Answering Positions and Auto Attendant Greeting. Lunch Break: It’s applied in Auto Attendant Greeting

IG7600 Administration Manual

Figure 6-63. Voice – System – Service Mode

6.6.3.3 Transmission

This page allows you to configure the Audio, FXS, and FXO settings. Click “Save Settings” button to save the new configuration. (Figure 6-64)

IG7600 Administration Manual

Figure 6-64. Voice – System – Transmission

Audio: It is used to set many Audio-related options. It will be applied to the all FXS and PSTN lines.

Country: It may be used to determine not only the Caller ID detection/transmission method but also ring/tone cadence/frequency.

RTP Packet Size: 10/20/30/40/50/60 ms.

Codec G.711 u-law, G.711 a-law, G.726-16, G.726-24, G.726-32, G.726-40, G.729:

IG7600 supports different audio priority. You can choose “None”, “First”, “Second”, “Third”, “Fourth”, “Fifth”, “Sixth” and “Seventh.

RFC2833 Payload: It’s used as the default RFC2833 payload type when making the outbound calls.

DTMF Type: In IG7600, there are two methods for transmitting DTMF tone. Select RFC2833 Method, the DTMF tone will be transmitted by event packet. Select SIP-INFO Method, the DTMF tone will be represent in SIP INFO Message.

Hold Recall Time: IG7600 provides hold recall line LED indication. When the hold recall time expires, IG changes the Line LED to Hold Recall indication.

FXS: It is used to set many FXS-related options.

Fax Support: The system supports FAX/modem tone detection with G.711 and T38

mode.

Call ID Method: The system provides the ability to detect the calling party identification provided by PSTN lines. It also transmits the calling party identification to POTS ports.

IG7600 Administration Manual

There are four choices: NONE, DTMF Before Ring, DTMF After Ring, FSK Before Ring, FSK After Ring.

Inter-digit Timeout: Its range is from 2 to 9 seconds.

FXS Hotline: Enable/Disable

FXS Hotline Number: FXS dialing number in Hotline application.

FXS Hotline Delay Ti me: At idle state, FXS lifts the handset or press the Speaker

button. A call is built to the Hotline Number either immediately or after the delay time.

FXO: It is used to set many central office line options.

Call Abandon Time: For every PSTN/FXO call, system provides the facility to monitor

the call status. If the remote party hangs up, the ongoing call must be terminated. The PSTN line monitor is done by the loop-break signal or busy tone. The value range is: Disable/100/200/…/1000 ms.

Ring Recognition Time: The timer determines the minimum ring duration recognized as a valid incoming ring on a FXO port. Shorter ring signals are ignored. The timer range is 200ms to 600ms in 40ms increments.

Delay Ring Time: The timer is to allow the Central Office to send ICLID before the call is answered. Once the timer expires, the programmed extensions will ring and the ICLID number will be sent to the ringing extensions. The timer range is 3 to 6 seconds on 0.5 second increments.

Dial Wait Time: When the user seizes a PSTN/FXO line, the Stable Time delay is needed to wait the dial tone from Central Office. The timer range is 0 to 8 seconds on 1 second increments.

Inter-digit Timeout: Its range is from 2 to 9 seconds.

Flash Time: The on-off duration for sending the FLASH signal. Its range is from 90 to

3000 ms.

Flash New Call: If this item is set “Enable”, a call will be taken account of a new call when the CO FLASH feature is used.

FXO to FXO Call Duration: The maximum calling time between two FXO lines.

DTMF Signal On/Off Duration: The on/off time duration of DTMF signal. Their ranges

are from 50 to 200 ms.

Pause Time: The pause time of alphabet “p” in the process of call dialing. The timer range is 1 to 5 seconds on 0.5 second increments.

Ring Abandon Time: It specifies the maximum time between valid ring signals from the CO/PBX. If the duration between rings exceed the Ring Abandon time, IG7600 stops ringing the destination(s) and the port returns to idle. The timer range is 1 to 10 seconds on 1 second increments.

Release Guard Time: The guard time to ignore the noise signal when releasing the call. The timer range is 1.0 to 3.0 seconds on 0.5 second increments.

Busy Tone Detection Time: System detects the busy tone to monitor the call status. When it reaches the detection time, system assumes the remote party hangs up. The ongoing call will be terminated. When setting the time to “0”, the Busy Tone detection will be disabled.

IG7600 Administration Manual

6.6.3.4 SMDR

SMDR (Station Message Detail Recording) will take down user’s dialing record. It contains every calling period. From the log of SMDR, the administrator can charge some fees from the user.

This page allows you to view the SMDR record and configure the SMDR. Click “View SMDR” button to view the SMDR record, and click “Configure SMDR” button to configure the SMDR. (Figure 6-65,Figure 6-66, Figure 6-67)

Figure 6-65. Voice – System – SMDR

Figure 6-66. Voice – System –SMDR – View SMDR

The “PSTN Outgoing Call Duration Start Time” is used to estimate whether the PSTN outgoing call to be recorded. If the duration is less than it, the call won't be recorded. If log mode is configured, the specified SMDR record will be sent to local or/and remote log server.

IG7600 Administration Manual

Figure 6-67. Voice – System –SMDR Configuration

6.6.3.5 UCD Call Log

This page shows the Call Log for incoming call to UCD group. (Figure 6-68)

Figure 6-68. Voice – System – UCD Call Log

6.6.4 Voice Mail

IG7600 provides a built-in Auto Attendant and Voice Mail System. It is separated into 7 parts:

 General  Phone Extension  Virtual Extension  Update MOH File  Update Voice File  Holiday  Advanced

IG7600 Administration Manual

The configurable items for each part would be described in the following.

6.6.4.1 General

This page allows you to configure the general settings of the auto attendant and voice mail.

Auto Attendant: (Figure 6-69)

Admin Password: The password of administrator.

Max Try Time: Maximum error times for extension’s key input.

Action When Max Error Reached: You can set the system “Forward to operator” or

“Disconnect” when reaching the “Max Try Time” errors for key input.

Prompt Language: Automated Attendant language type. It provides one or two languages to be chosen.

VAA Codec: Choose the codec of auto attendant.

RTP Packet Size: Choose the RTP packet size of auto attendant.

DISA: Enable/Disable DISA. When enable DISA, Auto Attendant plays the Greeting

message and the Caller dials “#” key, caller can make an outside call. When disable DISA, caller can’t make an outside call.

Figure 6-69. Voice – Voice Mail – General – 1

IG7600 Administration Manual

Figure 6-70. Voice – Voice Mail – General – 2

Voice Mail: (Figure 6-70),

Language 1 Mode: If chooses “Chinese” it will say like “morning 9:00”, if chooses “English” it will say like “9:00 AM”.

Language 2 Mode: If chooses “Chinese” it will say like “morning 9:00”, if chooses “English” it will say like “9:00 AM”.

Email Notify with Voice Files: Add attached WAV file in notifying email for leaved message.

Days for Keeping Voice Mail: Keep days for leaving messages. 0 means that the

messages are kept until the users delete them.

SMTP Support SSL: Choose “Yes” to support SSL.

SMTP Server: SMTP Mail Server.

SMTP Server Port: SMTP Mail Server port. The default value is 25.

Sender Email Address: Email Address of Sender.

Sender User Name: User Name of Sender’s Email.

Sender Password: Password of Sender’s Email.

Max recording time: The range of recording time is form 1 to 30 minutes.

Silence detection for VM recording: Set “Enable” of this item will do the silence

detection in VM recording. If “silence” is detected, IG7600 will terminate the recording and release the line. It doesn’t work when AA’s codec is G.729.

Voicemail Tag: Voicemail tag

Email header: Email header

IG7600 Administration Manual

6.6.4.2 Phone Extension

Voice Mail extension configuration allows you to configure voice mail settings for each extension. While pressing “Configure”, it shows Extension Voice Mail Configuration screen. (Figure 6-71)

Figure 6-71. Voice – Voice Mail – Phone Extension

The following items will be configured in the Extension Configuration (Figure 6-72):

Voice Mail: Enable/Disable. To disable this item, there is not allowed to listen to the message from outside party.

Password: Password of voice mailbox of the extension.

E-mail Address: Phone user’s E-mail Address.

Prompt Language: Provides one of the two languages to be chosen.

Email Message: This item is used when the message file is attached. You can select

“Save as New”, the message will be displayed as a new message. Select “Save as Old”, the message will be a listened message. Select “Delete”, the message will be deleted.

Leaving Message: When disabling it, the mailbox stops recording the new leaving messages.

IG7600 Administration Manual

Figure 6-72. Voice – Voice Mail – Phone Extension – Extension Configuration

6.6.4.3 Virtual Extension

IG7600 provides 50 Virtual Mailboxes. These Virtual Mailboxes can be used by the members not works in the office, or as a secondary mailbox (Figure 6-73).

When selecting “Configuration”, it also has an Extension Configuration page to be configured (Figure 6-72)

IG7600 Administration Manual

Figure 6-73. Voice – Voice Mail – Virtual Extension

6.6.4.4 Update MOH File

The Music On Hold (MOH) could be uploaded from the Local PC side. Click the “Browse” to locate the new MOH file in the PC. Then, click “Update File” to process the file upload. NOTE: The device do not allow “stereo” MOH format, please upload a MOH file with “mono” format. (Figure 6-74)

Figure 6-74. Voice – Voice Mail – Update MOH File

6.6.4.5 Update Voice File

The voice files could be uploaded from local PC side. These voice files are compressed. in Linux System. It allows a “.tar”, “.tgz” or “.tar.gz” compressed format file. (Figure 6-75)

Figure 6-75. Voice – Voice Mail – Update Voice File

IG7600 Administration Manual

6.6.4.6 Holiday

This page allows you to configure the holiday or special off-duty days. You can click the buttons under the table to choose pages. (Figure 6-76)

Figure 6-76. Voice – Voice Mail – Holiday

6.6.4.7 Advanced

This page allows you to browse, upload or download voice files through IG7600’s ftp server. (Figure 6-77)

Figure 6-77. Voice – Voice Mail – Advanced

6.6.5 NAT Traversal

If IG is put behind a Router, you need to configure this page to enable NAT Traversal. (Figure 6-78, Figure 6-79)

IG7600 Administration Manual

Figure 6-78. Voice – NAT Traversal – 1

Figure 6-79. Voice – NAT Traversal - 2

The following items will be configured in the NAT Traversal page:

NAT Traversal Enable: Enable/Disable. IG can work properly if it’s pub behind NAT only when it’s enabled.

STUN Server: A STUN server located at Internet.

TURN Server: A TURN server located at Internet.

Username: Most TURN server needs username/password to authenticate.

Password: Most TURN server needs username/password to authenticate.

Gathering Timeout: The expire timer to collect self information by ICE.

Keepalive Interval: Keep alive interval for STUN server.

IG7600 Administration Manual

UPNP Port-Mapping Enable: To enable/disable UPNP client.

Router Private Address: If you choose “Auto” UPNP client will detect Router’s

private IP address by itself. If you choose “Manual” you should input Router’s private IP address by yourself.

Router Public Address: It records Router’s public IP address detected by STUN.

External Registration SIP Port: Port that will be opened on Router for SIP port.

External IP Trunk SIP Port: Port that will be opened on Router for IP Trunk’s SIP

port.

External Crypto Protocol Port: Port that will be opened on Router for Crypto protocol between IG and IP20xx/IP305x.

External RTP Proxy Port Start: Port range that will be opened on Router for RTP proxy, it will reserve 300 ports.

External IP Trunk RTP Port Start: Port range that will be opened on Router for IP Trunk RTP, it will reserve 100 ports.

External DSP RTP Port Start: Port range that will be opened on Router for DSP RTP, it will reserve 14 ports.

External IPCamera Port Start: Port range that wille be opened on Router for IP Cameras, it will reserve 8 ports.

RTP Transmission

This entry is for when two or more sip clients are behind the same router, how will the clients exchange their RTP Packets? If you choose Always, IG will always do rtp relay, ie IG will transport rtp packets for the two parties, if you choose Auto the two sip clients will exchange rtp packets directly with each other.

6.6.6 Diagnostics

This page can help you to collect debugging information for trace easily.

6.6.6.1 Remote Maintenance

IG7600 Administration Manual

Figure 6-80. Voice – Registered Phone

The following items will be configured in the Remote Maintenance page:

Remote Maintenance: Enable/Disable. When it’s enabled, IG will write necessary information to maintenance log.

Destination Email: If it’s set, maintenance log file will be sent to this Email address automatically if user presses “*64” accordingly.

Save SIP packets: If it’s checked, IG7600 will record SIP packets sent to or received from IP20xx/IP305x.

Save IP Trunk SIP packets: If it’s checked, IG7600 will record SIP packets sent to or received from each IP Trunk.

Download Log: You can download maintenance log to your local PC by pressing this button.

Delete Log: You can delete all old maintenance logs by pressing this button.

6.6.7 Registered Phone

This page lists the information of registered phones, and provides the link to access the phone's web page. (Figure 6-81)

IG7600 Administration Manual

Figure 6-81. Voice – Registered Phone

IG7600 Administration Manual

6.7 Management

The system administrator can do the following functions to manage the configurations, events, and software update of the IG7600.

 Settings

- Backup

- Update

- Restore Default

 System Log  TR-069 Client  Time Settings

- Internet Time

- Daylight Saving Time

 Access Control

- Service Port

- Services

- IP Addresses

- Password

 PTC  System Capacity  Update Software  Reboot

6.7.1 Settings The settings area allows the administrator to create a backup, update the system, and restore the system to factory default.

6.7.1.1 Backup

Click “Backup Settings”, you may save your IG7600’s configurations to a file on your PC. The backup file is a compress file (.tar). It includes System Configuration file, backupsettings.conf, and the individual extension’s voicemail configuration files (.ini) (Figure 6-82)

Figure 6-82. Management – Settings – Backup

6.7.1.2 Update

Click “Browse” to locate the setting file saved on the Local PC. The file can be a compress file (.tar) or a System Configuration file (backupsettings.conf). Then, click “Update Settings” would apply the settings to the IG7600 according to the configuration file. (Figure 6-83)

IG7600 Administration Manual

Figure 6-83. Management – Settings – Update

6.7.1.3 Restore Default

You can choose restore Voice Files or Default Settings or Restor All in the drop-down menu. Click “Restore” to restore selected default settings. This would be helpful when the voice files or settings are messed up. After IG7600 returns to factory default settings, the wizard setup is invoked automatically when the administrator accesses to IG7600’s web server. (Figure 6-84)

Figure 6-84. Management – Settings – Restore Default

6.7.2 System Log

This allows system administrator to view the system log and configure the system log options. Click "View System Log" to view the system log. Click "Configure System Log" to configure the system log options. (Figure 6-85, Figure 6-86)

When you configure the system log options, you can see Log Levels and Display Levels: Emergency, Alert, Critical, Error, Warning, Notice, Informational, and Debugging. The Log Level implies that what log level is applied to IG7600 to record the log. The Display Level would just show the users the log message that they want to know. As a result, Display Level was just a subset of total log messages. If “Mode” is set to “Remote” or “Both”, the log messages would be sent to the specified UDP port of the specified log server. Click “Apply/Save” button that you can save the new configuration.

IG7600 Administration Manual

Figure 6-86. Management –System Log –Configure System Log

6.7.3 TR-069 Client

Figure 6-85. Management – System Log

WAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) to perform auto-configuration, provision, collection, and diagnostics to this device. Firmware upgrade or vendor configuration file backup can be done remotely on ACS server. Select the desired values and click "Save Settings" to configure the TR-069 client options. (Figure 6-87)

Inform: It can be set to Disable or Enable for periodically inform every Inform Interval. Fill the correct ACS URL, ACS username/password and select Interface, the TR-069 client is able to connect to ACS server.

Display SOAP message on serial console: Disable/Enable.

Connection Request Authentication: The “Connection Request User Name” and

“Connection Request User Password” are used for the server to initiate an ACS initiation connection.

IG7600 Administration Manual

Figure 6-87. Management – TR-069 Client

6.7.4 Time Setting

This item allows you to configure system’s time and the Daylight Saving Time.

6.7.4.1 Internet Time

This page allows you to configure the Internet time setting. You can choose the “Automatically synchronize with internet time servers”. So the IG7600 can synchronize its system time with NTP time server automatically (Figure 6-88). When you choose “Manual Date and Time Settings”, you can manually configure the date and time settings (Figure 6-88).

Figure 6-88. Management – Time Setting – Internet Time – Automatically

IG7600 Administration Manual

Figure 6-89. Management – Time Setting – Internet Time – Manually

6.7.4.2 Daylight Saving Time This page allows you to configure the Daylight Saving Time (DST) which supports auto adjustment for daylight saving time. Click “Save Settings” button that you can save the new configuration. Click “Cancel Changes” button that you can cancel the changes. (Figure 6-90,Figure 6-91)

Figure 6-90. Management – Time Settings – Daylight Saving Time

Figure 6-91. Management –Time Settings – Day Light Saving Time – Manual DST Rule

IG7600 Administration Manual

Default International DST Rule: Default DST Rule obey international standard rule.

Manual DST Rule

Define your own DST Rule.

Start Time of DST: The date and time to start daylight saving. If “Weekday” is 0, it means the date to start daylight saving is at exactly the given date. If “Weekday” is not 0, the DST starts on the “Weekday” on or after the given date.

End Time of DST: The date and time to end daylight saving.

If “Weekday” is 0, it means the date to end daylight saving is at exactly the given date. If “Weekday” is not 0, the DST ends on the “Weekday” on or before the given date.

Save Time during DST Period: The amount of hour/min/sec to add to the current time during daylight saving period.

6.7.5 Access Control

This item allows you to configure some service Ports, enable/disable some services, IP Address access control, and password for user, support, and administrator.

6.7.5.1 Service Port

This page allows you to change the IG7600's web port, ftp port, tftp port, ssh port and telnet port. And they will take effect after reboot. (Figure 6-92)

Figure 6-92. Management – Access Control –Service Port

6.7.5.2 Services

A Service Control List enables or disables services from being used. (Figure 6-93)

IG7600 Administration Manual

Figure 6-93. Management – Access Control –Services

6.7.5.3 IP Addresses

If the Access Control mode is enabled, permits access to local management services from IP addresses contained in the Access Control List. If disabling the mode, it will not validate IP addresses for incoming packets. WAN Only and WAN And LAN in Access Control Interface entry are for you to choose the rule excecuted on which side of your IG. Make sure you can connet to IG if you choose WAN and LAN mode.(Figure 6-94)

Figure 6-94. Management – Access Control –IP Addresses

6.7.5.4 Password

In this page you can define the passwords for administrator, support, and user. The Administrator has unrestricted access to change and view configuration of your IG7600. The Support is used to allow an ISP technician to access your IG7600 for maintenance and

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Tecom Co IG7600 User Manual

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