Tecom Co GW6000 User Manual

GW 6000 Administrative Guide Configuration

Figure 6-30. Voice – Trunk –Trunk Group

GW 6000 Administrative Guide Configuration

6.6.2.3 Answering Positions

Figure 6-31-1. Voice – Trunk – Answering Positions – AA(Yes)

Figure 6-31-2. Voice – Trunk – Answering Positions – AA(No)

GW 6000 Administrative Guide Configuration

This Item allows you to configure answering position for each Trunk line including PSTN trunk and IP Trunk. You can choose Auto Attendant, or manual configure the target phone number on Day/night basis.

Auto Attendant: Yes/No. Day Answering Position: 6 extension numbers maximum Night Answering Position: 6 extension numbers maximum

If choose Auto Attendant as Yes, an idle VAA will auto-answer this incoming trunk call. You can continue your operation by following its indicative words. Otherwise some extension will be called and ringing. If you pick up one of them, the other extensions will stop ringing.(Figure 6-31)

6.6.2.4 Call Restriction Table

This page allows you to configure the call restriction table. If you choice YN in "Trunk Access" option, it means that the entry is used in both trunk access and call routing judge. Y means that it is only valid in trunk access judge, and N is vice versa. Only the caller's COS priority is higher than the entry's COS value, the call is allowed.

From/To

The allowed intervals are made up of a From and To entry which establish a numeric range. For example, an entry of “From 1700” , “To 1800” would include the following range of numbers as the leading: 1700, 1701, 1702, …1799, 1800. Each From/To entry can be from 1 to 13 digits long and may contain any digit 0-9, or X (X representing any digit). The :From” entry must be less than or equal to the “To” entry.

Trunk Access

GW6000 checks the field only when a call matches the associated allowed interval. If the field is set to “Y”, the entry is valid when the trunk is accessed previously. If the field is set to “N”, the trunk isn’t accessed previously. The trunk will be accessed through Call Routing Table. If he option is set to “YN”, the entry is valid no matter the trunk is accessed or not previously.

COS

The COS setting is defined by the allowed intervals. “Y” allows an extension with the COS or higher priority to dial the number(s) specified in that range.

GW 6000 Administrative Guide Configuration

Figure 6-32. Voice – Trunk – Call Restriction Table

GW 6000 Administrative Guide Configuration

6.6.2.5 Call Routing Table

Figure 6-33. Voice – Trunk – Call Routing Table

This page allows you to configure the call routing table. Each item will be a routing rule for outgoing call. From/To define the number range, Min/Max define the match length, Del/Insert can change the target number, Destination to define the outbound call interface. You can click the buttons under the table to choose pages.

In the Destination field, the drop list includes a particular option: “IG Expansion”. When selecting “IG Expansion”, the next field is a drop list, the drop list contains the founded IG name which is maintained by the GW6000, and you can select a suitable IG name to route your calls (Figure 6-33).

6.6.3 System

Use the System screen to configure the System function related parameters. It is separated into 4 parts:

z Numbering Plan z Service Mode z Transmission z IG Dynamic Discovery z IG Expansion Table

GW 6000 Administrative Guide Configuration

6.6.3.1 Numbering Plan

Figure 6-34. Voice – System – Numbering Plan

This page allows you to configure extension number range. You can also define some special service numbers in the table.(Figure 6-33)

Start extension number: start phone number of system internal extension. All valid extension number can’t be smaller than it.

End extension number: end phone number of system internal extension. All valid extension number can’t be greater than it. If receiving an IP2007’s Plug & Play request, IG will allocate the first unused number from this limited region.

Operator extension during day: system operator number. If dial Operator speeddial number, this extension will be called during day.

Operator extension during Night: system operator number. If dial Operator speeddial number, this extension will be called during night.

FXS Phone Number: It determines the FXS phone number. Operator speed-dial number: If dial this number, the operator extension will be

called. Also it is limited on length 1 character. Voice mail service number: If dial this number, internal user can enter IG’s vm

system and do some operations such as listening personal message. Start PSTN Line number: IG provides 3 PSTN line at most. Every line has its own

internal alias number. You can dial these numbers directly to access PSTN trunks. Start IP Trunk number: IG provide 8 IP Trunk line at most. Every line has also its

own internal alias number. You can dial these numbers directly to access IP Trunks.

GW 6000 Administrative Guide Configuration

Start Trunk Group number: IG provides 4 trunk groups at most. If dialing trunk group number, IG will choose the first idle line for caller automatically.

All Paging number: If dialing this number, all internal IP2007s will be paged. Start Paging Group number: 3 paging groups are defined in IG. If dialing a Paging

Group number, the call will page to all internal IP2007s of the called paging group.

While pressing “Configuration” in “Start Paging Group number”, it shows Paging Group Configuration screen (Figure 6-34).

Figure 6-35. Voice – System – Numbering Plan – Paging Group

6.6.3.2 Service Mode

This page allows you to configure the day/night service mode. You can also customize the working time manually for each weekday.

If you choose Time Mode, it’s for the specified day of week. The time is entered in 24hour format. Valid entries are 00:00 to 23:59 in 1-minute increments.(Figure 6-35)

GW 6000 Administrative Guide Configuration

Figure 6-36. Voice – System – Service Mode

6.6.3.3 Transmission

This page allows you to configure the Audio, FXS, FXO settings. Click “Save Settings” button to save the new configuration. Click “Cancel Changes” button you can cancel the changes. (Figure 6-36)

GW 6000 Administrative Guide Configuration

Figure 6-37. Voice – System – Transmission

Audio: It is used to set many Audio-related options. It will be applied to the all FXS and PSTN lines.

Country: It may be used to determine not only the Caller ID detection / transmission method but also ring/tone cadence/frequency.

Voice Active Detection: Enable or Disable; VAD is a technique that detects the absence of audio and conserved bandwidth by preventing the transmission of “silence packets” over the network. Normally, this is set to On.

Packet Loss Concealment: Enable or Disable Echo Cancellation Tail Length: Echo cancel time; 0 value disables Echo Canceller. RTP Packet Size: 10/20/.../60 ms

GW 6000 Administrative Guide Configuration

Codec Priority: GW6000 can support different audio Codec (G711u, G711a, G723, G729a) but only one is active at one time. You can choose “Preferred Codec”, ”Secondary Codec”, ”Thirdly Codec” and ”Fourth Codec” properly.

FXS: It is used to set many FXS-related options.

Fax Support: The system supports FAX/modem tone detection with G.711 mode. Call ID Method: The system provides the ability to detect the calling party

identification provided by PSTN lines. It also transmits the calling party identification to POTS ports. There are four choices: NONE, DTMF_BR, DTMF_AR, FSK

Input Volume Gain: value range: -20 ~ 20. If the value increased 1, the actual analog-voice will become louder 0.5dB. Otherwise the voice will become lower 0.5dB.

Output Volume Gain: value range: -20 ~ 20. Inter-digit Timeout: Its range is from 0 to 30 seconds.

FXO: It is used to set many central office line options.

Input Volume Gain: value range: -20 ~ 20 Output Volume Gain: value range: -20 ~ 20 Call Abandon Time: For every PSTN/FXO call, system provides the facility to

monitor the call status. If the remote party hangs up, the ongoing call must be terminated. The PSTN line monitor is done by the loop-break signal or busy tone. The value range is: 100/200/…/1000 ms.

Ring Recognition Time: The timer determines the minimum ring duration recognized as a valid incoming ring on a PSTN port. Shorter ring signals are ignored. The timer range is 200ms to 60ms in 40ms increments.

Delay Ring Time: The timer is to allow the Central Office to send ICLID before the call is answered. Once the timer expires, the programmed extensions will ring and the ICLID number will be sent to the ringing extensions. The timer range is 3 to 6 seconds on 0.5 second increments.

6.6.3.4 IG Dynamic Discovery

This page allows you to configure IG dynamic discovery settings.(Figure 6-37)

IG Name: The name of IG. It will be referred for the other IGs. Run Mode: The mode that IG is running. IG can run in Master Mode or Slave Mode.

Master Mode: When IG is running in master mode, it maintains an IG list table.

When the master found that some slave IG changes its name or IP address, it will broadcast to all of other slave IGs in this list and let them update their own IG list table.

Slave Mode: When IG is running in slave mode, the master IG IP address should be configured. When its name or IP address changed, it will inform the master IG. And then the master IG will let other IG know this change.

GW 6000 Administrative Guide Configuration

Figure 6-38-1. Voice – System – IG Dynamic Discovery

6.6.3.5 IG Expansion Table

This page shows the all cooperated IGs. It can be got through IG Dynamic Discovery. It also allows you to add the specified IG that our calls want to be routed into.

IG Host Name: The cooperated IG’s name. IP Address: The cooperated IG’s IP address. Sip Port: The cooperated IG’s SIP port. COS: The cooperated IG’s Class of Service. Valid: If setting “N”, it rejects the direct call from the cooperated IG.

GW 6000 Administrative Guide Configuration

Figure 6-38-2. Voice – System – IG Expansion Table

6.6.3 Voice Mail

GW6000 provides a built-in Auto Attendant and Voice Mail System. It is separated into 4 parts:

z General z Extension z Holiday z Advanced

The configurable items for each part would be described in the following.

6.6.3.1 General

This page allows you to configure the general settings of the auto attendant and voice mail. (Figure 6-38)

Working Time: Weekday working time. Saturday Working Time: 00000000 means Saturday Holiday. Sunday Working Time: 00000000 means Sunday Holiday. Lunch Break Time: The time for lunch break. Admin Password: The password of administrator Max Retry Time: Maximum errors for extension’s length input. Action When Max Error Reached: You can set the system “Forward to operator” or

“Disconnect” when too many error for key input. Prompt Language: Automated Attendant language type. It provides one or two

languages to be chosen.

Days for Keeping Voice Mail: Keep days for leaving messages. SMTP Server: SMTP Mail Server SMTP Server Port: SMTP Mail Server port. The default is 25. Sender Email Address: Email Address of Sender. Sender User Name: User Name of Sender’s Email. Sender Password: Password of Sender’s Email.

GW 6000 Administrative Guide Configuration

Figure 6-39. Voice – Voice Mail – General

6.6.3.2 Extension

While pressing “Configure”, it shows Extension Voice Mail Configuration screen (Figure 6-39-1).

GW 6000 Administrative Guide Configuration

Figure 6-40-1. Voice – Voice Mail – Extension

The following items will be configured in the Configuration setting (Figure 6-39-2):

Always Forward to Voice Mail Box: The extension leaves message directly only. It can’t be used for transferred call

DND: the extension reject dialing in; 1: reject, 0:allow Voice Mail: Enable/Disable Password: Password of voice mail box of the extension E-mail Address: Phone user’s E-mail Address. Prompt Language: Provides one or two language to be chosen, Chinese and

English.

GW 6000 Administrative Guide Configuration

Figure 6-40-2. Voice – Voice Mail – Extension – Extension Configuration

6.6.3.3 Holiday

This page allows you to configure the holiday or special off-duty days. You can click the buttons under the table to choose pages (Figure 6-40).

Figure 6-41. Voice – Voice Mail – Holiday

6.6.3.4 Advanced

This page allows you to browse, upload or download voice files and settings via FTP.

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