TECOM WM5123 User Manual

Version 2.4

TECOM CO., LTD

2009/9/21

WM5123 WiMAX USB Dongle

User Manual

WM5123 USER MANUAL

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Legal Rights

The material contained herein is proprietary, and owned by TECOM Co., Ltd or its third party licensors.
TECOM Co., Ltd reserves the right to alter the specification and description in this document without prior
notice.

Statement of Conditions

The information contained in this document is subject to change without prior notice. TECOM Co., Ltd
shall not be liable for errors contained herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this manual or equipment supplied with it.

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WHATSOEVER, WHETHER EXPRESS OR IMPLIED WITH RESPECT TO THE SOFTWARE AND THE
ACCOMPANYING DOCUMENTATION. TECOM SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES
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CARRIES A RISK OF DEATH OR BODILY INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL
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NAVIGATION OR COMMUNICATION SYSTEM, AIR TRAFFIC CONTROL, LIFE SUPPORT MACHINES,
WEAPONS SYSTEMS OR OTHER APPLICATIONS REPRESENTING A SIMILAR DEGREE OF POTENTIAL
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FOR HIGH RISK ACTIVITIES.

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DAMAGES TO ALL PARTIES REGARDING ANY PRODUCT EXCEED THE PURCHASE PRICE PAID FOR
THAT PRODUCT BY THAT PARTY.

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TABLE OF CONTENTS

1. UNPACK THE USB DONGLE ........................................................................................................................ 1

2. INSTALLATION STEP ....................................................................................................................................2

2.1 Windows XP Installation Procedure........................................................................................................... 2

2.2 Windows Vista Installation Procedure........................................................................................................ 7

2.3 Troubleshooting........................................................................................................................................12

3. Connection Manager Operation ................................................................................................................. 15

3.1 Start-up Screen ........................................................................................................................................ 15

3.2 Connected To Network.............................................................................................................................16

3.3 Setting ...................................................................................................................................................... 18

3.3.1 Roaming Service ............................................................................................................................... 19

3.3.2 WiMAX Signal.................................................................................................................................... 20

3.3.3 Software Upgrade.............................................................................................................................. 21

3.4 Tools......................................................................................................................................................... 22

3.4.1. Connect Details............................................................................................................................ 23

3.4.2. Connect History............................................................................................................................ 23

3.4.3. Troubleshooting............................................................................................................................ 24

3.4.4 Speed Test................................................................................................................................... 26

3.4.5 Coverage Map.............................................................................................................................. 26

3.5 Help ..................................................................................................................................................... 26

3.5.1 Connection Manager Help ........................................................................................................... 26

3.5.2 VMAX FAQ Support .....................................................................................................................27

3.5.3 About Connection Manager ......................................................................................................... 28

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1. UNPACK THE USB DONGLE

The following figure lists the items shipped with WM5123 USB Dongle:

1. WM5123 USB Dongle: Qty 1

2. USB Adapter: Qty 1

3. Quick Installation Guide: Qty 1

4. CD-ROM: Qty 1

5. Product Warranty Card: Qty 1

Figure 1. WM5123 USB Dongle Package Contents

Please insert the USB Dongle and adapter into USB port of PC as below:

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2. INSTALLATION STEP

2.1 Windows XP Installation Procedure

(Suggest you executing it as administrator role to make sure you have the proper access right.)

Step 1. When you plug in WiMAX USB Dongle device on your computer for the first time, the

operating system will detect it as a CD-ROM device and pop up the Setup Wizard to start
the installation of WiMAX device “Connection Manager”. Click “Next” to continue.

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If your PC can not enable the auto-run function, please open ”My Computer” to execute “WiMAX
Installation Disk” from CD-ROM and double click “setup.exe” to open Setup Wizard for the installation
of WiMAX device “Connection Manager”.

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Step 2. Select “I accept the agreement” and click “Next”.

Step 3. You can set the installation path you want. Default setting is according to the location

disk of the operating system. The example path in the figure is “C:\Program Files\VMAX
WiMAX Software”. Please click “Next” after you set the installation path.

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Step 4. You can set up the “Start Menu Folder” as you want for WiMAX device’s program

shortcuts. The system default “Folder Name” is “VMAX WiMAX Software”. Please click
“Next” after your setting.

Step 5. This is a confirmation page to make sure of the installation setting information. If you

accept, please click “Install”.

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Step 6. VMAX CM (Connection Manager) supports English and Traditional Chinese. You can

choose the default language in the Connection Manager. After your selection, please
click “Next” to start installation.

Step 7. Please wait for a while during installation. After installation is finished, you can use VMAX

CM.

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2.2 Windows Vista Installation Procedure

(Suggest you executing it as administrator role to make sure you have the proper access right.)

Step 1. When you plug in WiMAX USB Dongle device on your computer for the first time, the operating

system will detect it as a CD-ROM device. Click “WiMAX Installation Disk”, then the Setup
Wizard will be popped up.

Step 2. Please click “Next” to start the installation of WiMAX device “Connection Manager”.

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If your PC can not enable the auto-run function, please open ”My Computer” to execute “WiMAX
Installation Disk” from CD-ROM and double click “setup.exe” to open Setup Wizard for the installation
of WiMAX device “Connection Manager”.

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Step 3. Select “I accept the agreement” and click “Next”.

Step 4. You can set the installation path you want. Default setting is according to the location

disk of the operating system. The example path in the figure is “E:\Program Files\VMAX
WiMAX Software”. Please click “Next” after you set the installation path.

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Step 5. You can set up the “Start Menu Folder” as you want for WiMAX device’s program

shortcuts. The system default “Folder Name” is “VMAX WiMAX Software”. Please click
“Next” after your setting.

.

Step 6. This is a confirmation page to make sure of the installation setting information. If you

accept, please click “Install”.

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Step 7. VMAX CM (Connection Manager) supports English and Traditional Chinese. You can

choose the default language in the Connection Manager. After your selection, please
click “Next” to start installation.

Step 8. Please wait for a while during installation. After installation is finished, you can use VMAX

CM.

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Step 9. While using the CM (connection manager) in Vista OS, we suggest you executing it as

administrator role to make sure you have the proper access right.

2.3 Troubleshooting

Step 1. After successful installation, when you re-plug the WiMAX USB Dongle device, but

computer operating system can not find the correct driver of the WiMAX device and the
following Wizard is popped up, please select “NO, not this time” and click “Next”, then
select “Install from a list of specific location (Advanced)” again and click “Next”.

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Step 2. Click “Browse” to select the Connection Manager’s located path from either the

CD-ROM or the computer, and click “Next” to start the installation of the desired
device driver, for example, “C:\Program Files\VMAX WiMAX Software\Drivers”
which is the default local path.

Step 3. After computer operating system pops up this message, please click “Continue

Anyway” and the desired driver will be installed automatically.

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3. Connection Manager Operation

3.1 Start-up Screen

After executing the WiMAX CM, you can look at the login information on the start-up screen. Three

functional icons located on the top right corner of the screen, from left to right, include “Signal strength

bar”, “CM English and Chinese Language Switching”, “Minimize to the System Tray” respectively.

Signal strength bar：Show the current WiMAX signal strength after inserting the USB dongle.

Remember me：The connection manager will save your username and password which will be

automatically edited and displayed on the start-up screen next time when you
activate CM. Then, you have to click “CONNECT” to connect to the internet.

Auto login at startup：The connection manager will automatically connect to the internet every time

when you activate CM.

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3.2 Connected To Network

This page includes 「Connect」、「Exit」.

Connect：Connect to VMAX network

Exit：Close the Connection Manager

After user inputs the username and password and the device can connect to the internet successfully

by clicking “CONNECT” button, Connection Manager will pop up the screen as below showing linking

status and other network connection information.

Disconnect：Disconnect the current network link.

Exit：Close the Connection Manager

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3.3 Setting

This page includes 「Roaming Service」、「WiMAX Signal」、「Software Upgrade」.

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3.3.1 Roaming Service

When user clicks the “Roaming Service” function, CM will display the confirmation window to make

sure of user’s selection.

If user confirms to enable the “Roaming Service” function, CM will show the roaming window with all

related information displayed, including Network Service Provider, Frequency in effect and Signal

Strength. User can select “Scan” to scan other Network Service Provider’s frequency, or select

“Connect” to execute “Network Connection” operation.

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3.3.2 WiMAX Signal

When user clicks the “WiMAX Signal” function, CM will display the confirmation window to make sure

of user’s selection.

If user turns off the “WiMAX Signal” function, the CM will display the message as bellow, indicating the

device can’t access “WiMAX network service” function.

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3.3.3 Software Upgrade

You can download the official “updated software” from VMAX web site to upgrade WiMAX USB Dongle

as well as Connection Manager

1. WiMAX Device Firmware Upgrade

i. Please browse the official “updated software” file that you have downloaded, and click the

“Update” button. Connection Manager will therefore download the file into WiMAX device.
Such a software upgrade process will take 1~3 minutes. Please do not unplug WiMAX
USB Dongle until the update process is finished.

ii. After the “updated software” file downloading is finished, if Connection Manager needs to

be upgraded to the same “updated software” file, please click “Apply” button and unplug
and plug in the WiMAX USB Dongle to reinstall Connection Manager. Please refer to
Chapter-1 about how to upgrade Connection Manager.

2. Connection Manager Upgrade

If you want to update the same version of Connection Manager in the WiMAX USB Dongle,
please click the “Apply” button and then unplug and plug in the WiMAX device to reinstall
Connection Manager. Please refer to Chapter-1 about how to upgrade Connection Manager.

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3.4 Tools

This page includes 「Connect Details」、「Connect History」、「Troubleshooting」、「Speed

Test」、「Coverage Map」.

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3.4.1. Connect Details

With this function, user can get the detailed information about network connection, including Base

Station ID, WiMAX USB Dongle transmit power, and modulations of the downlink and uplink, etc.

3.4.2. Connect History

User can look up the detailed information of “network connection” happened in the past one month.

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3.4.3. Troubleshooting

3.4.3.1 System Info

User can get system related information for WiMAX USB Dongle and the host PC.

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3.4.3.2 Ping

User can ping any IP address or URL in order to check the network connection quality.

1. Target：The destination IP address or URL

2. Packet Size：set the package size

3. Ping Count：the number of ping packages

4. Method：Type of package

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3.4.4 Speed Test

This function can connect to VMAX web site in order to test the network connection speed.

3.4.5 Coverage Map

This function will connect to VMAX web site in order to look up base station coverage related

information.

3.5 Help

This page includes three major service functions :「Introduction to Connection Manager」、「VMAX

FAQ Support」、「Connection Manager version」.

3.5.1 Connection Manager Help

This function will open “WM5123 User Manual” for user’s reference in time.

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3.5.2 VMAX FAQ Support

This function will connect to the VMAX FAQ website and then get the answer for the raised questions
on your own.

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3.5.3 About Connection Manager

This function will show you the version information of Connection Manager that you are using. If

necessary, you can also directly call VMAX customer service hot line for timely support.