TECOM IP2061 Administration Manual

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IG6600

IP206

Administration Manual

IP2061 Administration Manual

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Environment

The phone you have purchased must not be disposed of with household waste. You should return these to your distributor if they are to replace or dispose of them in an approved recycling centre.

FCC Statement

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause interference to radio communications. This equipment has been tested and found to comply with the limits for a Class B computing device pursuant to Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against radio interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at is own expense, will be required to take whatever measures are necessary to correct the interface.

CE Declaration of Conformity

This equipment complies with the requirements relating to electromagnetic compatibility, EN55022 class B for ITE and EN 50082-1. This meets the essential protection requirements of the European Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility.

All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in retrieval system or translated in to any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Company. Company reserves the right to revise the publication and make changes from time to time in the contents hereof without obligation of this company to notify person of such revision or changes. The material contained herein is supplied without representation or warranty of any kind. The Company therefore assumes no responsibility and shall have no liability of any kind arising from the supply or use of this document or the material contained herein.

Trademarks

Windows 98/NT/2000/XP/7™ and Internet Explorer™ are registered trademarks of Microsoft Corporation. All other company, brand and product names, like Netscape Navigator™ are trademarks or registered trademarks of their respective owners.

ISO-9001ISO-9001

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WARNING!

1. Read these installation instructions carefully before connecting the IP phone to its

power adapter.

2. To reduce the risk of electric shock, do not remove the cover from the IP phone or

attempt to dismantle it. Opening or removing covers may expose you to dangerous voltage levels. Equally, incorrect reassembly could cause electric shock on re-use of the appliance.

3. Do not expose the IP phone to fire, direct sunlight or excessive heat.

4. Do not expose the IP phone to rain or moisture and do not allow it to come into contact

with water.

5. Do not install the IP phone in an environment likely to present a Threat of Impact.

6. You may clean the IP phone using a fine damp cloth. Never use solvents (such as

trichloroethylene or acetone), which may damage the phone’s plastic surface and LCD screen. Never spray the phone with any cleaning product whatsoever.

7. Take care not to scratch the LCD screen.

8. The IP phone is designed to work in temperatures from 0oC to 45oC (32oF to 104oF).

9. The IP phone must be installed at least 1 meter from radio frequency equipment, such

as TVs, radios, hi-fi or video equipments (which radiate electromagnetic fields).

10. Do not connect the LAN/PC port to any network other than an Ethernet network.

11. Do not attempt to upgrade your IP phone in an unstable power environment. This could

cause unexpected damages.

12. Do not work on the system during lightning storms. Please disconnect all cables.

13. Children don't recognize the risks of electrical appliances. Therefore use or keep the

phone only under supervision of adults or out of the reach from children.

14. No repair can by performed by the end user, if you experience trouble with this

equipment, for repair or warranty information, please contact your supplier.

Electrical Powering:

The IP2061 can be powered with PoE Switch or power adaptor, the power adaptor must be 5V/2A. Any damage caused to the IP2061 as a result of using unsupported power adaptors will not be covered by the manufacturer’s warranty.

Product Disposal Warning:

Ultimate disposal of this product, accessories, packing, especially the batteries should be handled carefully for recycle and nature protection in accordance with national laws and regulations.

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Table Of Contents

1. Getting Started............................................................................................................6

2. Overview of the IP2061...............................................................................................7

The Front-View of the IP2061.......................................................................................8

The LED Indication ..................................................................................................... 11

The LCD Indication .....................................................................................................12

The Rear-View of the IP2061......................................................................................13

Understanding the Connectors of the IP Phone..........................................................14

Hardware Installation ..................................................................................................15

3. General Operations ..................................................................................................16

Introduction.................................................................................................................16

Calls ....................................................................................................................16

Caller ID & User ID ..............................................................................................16

To Install the IP2061 ............................................................................................16

To Configure Your IP2061 for Service..................................................................16

Basic Call Features.....................................................................................................18

Making a Call.......................................................................................................18

Making a Call via Specific Trunk..........................................................................18

Receiving a Call...................................................................................................19

Receiving a Call via Specific Trunk......................................................................19

Last Number Redial.............................................................................................19

Mute the Microphone...........................................................................................19

Adjust the Voice Volume During a Conversation .................................................19

Call Log ......................................................................................................................20

Review Dialed Calls.............................................................................................20

Review Received Calls........................................................................................20

Review Missed Calls ...........................................................................................20

Information about the IP2061 .....................................................................................22

View Information about the IP2061......................................................................22

4. Advanced Operations...............................................................................................23

Network Settings.........................................................................................................23

Static IP Address .................................................................................................23

Dynamic IP Address (DHCP)...............................................................................24

PPPoE.................................................................................................................24

Advanced Call Operations ..........................................................................................26

Call Hold..............................................................................................................26

3-Way Conference Call........................................................................................26

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Call Transfer (Blind Transfer)...............................................................................26

Call Transfer (Attended Transfer) ........................................................................27

Phonebook .................................................................................................................28

Phonebook (Browse and Dial a Number) ............................................................28

Phonebook (Add, Edit, or Delete a number)........................................................28

Speed Dialing .............................................................................................................30

Speed Dialing (Add, Edit, or Delete a Number) ...................................................30

Dial a Speed Dialing Number...............................................................................30

Blocking List ...............................................................................................................31

Caller Blocking (Add, Edit, or Delete a Number)..................................................31

Call and Phone Management .....................................................................................32

Call Forward ........................................................................................................32

Auto Answer ........................................................................................................32

DND.....................................................................................................................33

5. Web Configuration....................................................................................................34

Login Information........................................................................................................34

Configuration Pages ...................................................................................................36

Information Page .................................................................................................36

Network Page ......................................................................................................37

Phone Page.........................................................................................................39

SW Upgrade Page...............................................................................................44

SIP Page .............................................................................................................46

System Page .......................................................................................................51

EDM Page ...........................................................................................................53

Phonebook ..........................................................................................................55

6. Features & Specifications........................................................................................57

7. Troubleshooting........................................................................................................62

8. Glossary ....................................................................................................................63

Acronyms....................................................................................................................63

Terminology ................................................................................................................64

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1. Getting Started

This section will help you quickly find the information that you need to make use of the full features of your IP2061.

You want to… see page

Have an overview of the IP2061. 7

Understand the front-view of the IP2061. 8

Understand the LED indication. 11

Understand the LCD indication. 12

Understand the rear-view of the IP2061. 13

Understand the hardware installation 15

Make/receive calls. 18

Hold a call, make a three-way conference call, or transfer a call.

Use the phonebook. 28

Use the Speed Dialing feature. 30

Setup the IP2061 via web. 34

Changing network settings via web. 37

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2. Overview of the IP2061

The IP2061 is an internet telephony desktop phone that connects to intelligent gateway IG6600 with an Ethernet cable rather than traditional a PSTN line. Basically, it needs to be connected to LAN side or WAN side of IG6600. Like a traditional office telephone, it can deliver good voice quality and perform a great number of PBX-equivalent call features.

The IP2061 can transfer and receive voice via IP network. Therefore, it can be deployed and connected all over the world among headquarter and remote branch offices. Since it is a stand-alone and “always-on” terminal, there is no need to have any active PC to let it work. The IP2061 is completely stand-alone.

The IP2061 comes with a graphic LCD display, traditional keypad, several function keys, handset, I/O ports, and PoE (Power-over- Ethernet) /Power adaptor. It can be installed and placed on the desktop or mounted on the wall.

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The Front-View of the IP2061

The figure below illustrates the front view of the IP2061. With the point numbers, you can find its name and a simple description of the part in the following table.

Part Name Description

Handset top cradle

For the placement of handset receiver.

Hook switch

For hanging up your handset.

Cradle latch

For latching your handset when it is wall mounted.

Speaker

Provides sound for telephone ring and hands free talking.

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Handset bottom cradle

For the placement of handset transmitter.

Handset cord port

Handset jack for connecting your handset.

Headset wire port

Headset jack for connecting your headset.

Message LED Indicates an incoming call or new voice message.

Graphic LCD

Displays features such as the time, date, your phone number, caller ID, line/call status and soft key tabs.

Soft keys

Each activates a softkey option (displayed on your phone screen). Soft keys point to feature options displayed along the bottom of your LCD screen. Soft keys change depending on the status of your phone.

EDM

Connects to an Extension Dial Module.

Navigator [] OK Key

Used to confirm the setting or phone number dial.

Navigator Control

Keys

The four arrows  enable you to scroll through text and select features displayed on the LCD screen.

1,2,3,4 Line

Keys

These keys can be used for line selection or programmable features. A green LED is associated with each key to indicate its line/call status.

SPKR key

Toggles the speaker on or off. A green LED is associated to indicate its status.

MUTE key

Toggles the mute on or off. A red LED is associated to indicate its status.

Headset key

Toggles the headset on or off. A green LED is associated to indicate its status.

XFR key

Transfer a call to another IP phone.

REDIAL Key

To redial the dialed number from Dialed Record menu list automatically.

HOLD Key

Place the current call on hold so you may place another phone call.

MSG Key

To get access to Voice Mail System for message retrieval.

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CONF Key

To initiate a conference call after multiple calls are connected.

Phonebook Key

Access the Phone Book so you may call or edit the contacts.

Volume Control

Key

Increases or decreases volume for the handset, headset, or speakerphone (depending upon which is currently active). Also controls the ringer volume (if the handset is in its cradle)

Numeric

Keypad

[1], [2]… [9], [*], [0], [#]: The numeric keypad for dialing numbers.

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The LED Indication

LED Color

Status Description

Off Idle or no new message.

Blinking

Slowly

New voice message indication.

Blinking

Rapidly

There is an incoming call.

MSG

Red

Blinking

Continuously

IP2061 cannot register to IG6600.

Off The hands-free speaker is not in use.

SPKR key

Green

Steady

While in on-hook dialing mode or hands-free talking mode.

Off

The microphone is active for handset, headset or hands-free mode.

MUTE key

Red

Steady

The microphone is inactive for handset, headset or hands-free mode.

Off The headset mode is disabled.

Headset key

Green

Steady The headset mode is enabled.

Off The trunk line is un-activated or idle.

Steady The trunk line is active (dialing, or during a call).

Blinking

Slowly

The call of relative trunk line is on hold.

1,2,3,4

Trunk lines

keys

Green

Blinking

Rapidly

There is an incoming call from that trunk line.

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The LCD Indication

The following figure shows a standard format of LCD screen. There are 4 soft keys associated with the operation of LCD display. For different menu or status, the display format will be changed accordingly. The LCD also supports to have the back light.

Date and Time: If the phone is registered to the IG6600 via Plug-n-Play, the IG6600 will send the info to the phone; if the phone is registered to the IG6600 remotely and Network Time Server is set, phone will sync the correct time to time server according to user’s time zone setting; else, it shows the passed time since latest boot.

Message Indication: If there are voice messages left on the IG6600, the phone will show

the number of unread messages.

DND Indication: If DND (Do Not Disturb) function is enabled, the phone will show DND

icon on LCD.

Service Mode: When service mode is night mode, the phone will show moon icon on LCD.

Extension Number and Status Indication: There are three line statuses, registered,

un-registered and phone’s always call forward. For registered status, phone will show

icon after line number. For un-registered status, phone will show icon after extension

number. When the phone is registered, if Call Forward Direct function is enabled, icon will replace the original registered icon.

Date and

Time

Service

mode

Message

Indication

Softkeys

DND Indication

Extension Number

and Status

Indication

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The Rear-View of the IP2061

Part Name Description

1 LCD Screen Cover

Covers the LCD screen.

2 Wall-Mount Hole

For hanging the phone on the wall.

3 Hinge of Stand

For supporting the IP phone at different angles. For wall mounting, please remove the stands.

4 Service Door

For service only.

5 Input /Output Ports

IP phone connectors (see the next figure for the details).

6 Hinge of Chassis

For supporting the IP phone at different angles.

7 Product Label

To show product production information, such like Product model, serial number and MAC address.

8 Handset Cord Port

Handset cord jack on the side of IP phone.

9 Headset Wire Port

(1) Headset wire jack on the side of IP phone. (2) Smaller Headset jack for different plug type.

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Understanding the Connectors of the IP Phone

Part Name Description of function

LAN Port

Ethernet port for connecting to IP network.

PC Port

Ethernet port for connecting to PC or Notebook PC. This port can also be link to the other IP-Phones as P2P intercom function.

3 Power Jack

If a power source from adaptor is required, please use a standard power adaptor supplied in the package.

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Hardware Installation

Before using phone, you have to prepare your network environment first. Please see the figure below. You can find an Ethernet switch (or Router or Hub) and connect it to your office network that is accessible to the global Internet. For sure, your network environment has also a regular DHCP server that can offer you one applicable IP address to the IP phone.

Then, you can start to install the phone.

1. Plug the optional add-on Module (IP-EDM) onto the IP phone) and fasten it with 2

screws.

2. Connect one end of the coiled telephone cord to the handset and the other end tp the

handset port on the side of IP phone.

3. Connect an Ethernet cable to the LAN Port of your switch/router/hubs.

4. Then connect the other end of this Ethernet cable to the LAN port of the IP phone.

5. For local configuration purpose on the web of IP phone, you may connect a PC or

notebook via another Ethernet cable to the PC port on the back of IP phone.

6. Plug the power cord to the power jack of IP Phone and then plug the power adapter to

the wall outlet. Remember to power on your Ethernet switch/router/hub as well.

7. Wait for your phone to boot up. Please do not interrupt this process as it may take a few

minutes.

8. When the prompt on the LCD display is ready, please check if the IP phone works by

lifting up the handset. If there is a dialing tone, then dial several numbers to see whether the LCD screen is showing your dialed numbers or not.

9. Check all the connections and reconfiguration of the IP phone, if you do not hear a dial

tone.

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3. General Operations

Introduction

To operate the IP2061 with IG6600, you need to know some conventions that will be mentioned in this manual. In the following descriptions, we will introduce some terminologies for your understanding.

When IP2061 firstly connecting to LAN side of IG6600 or at WAN side but in the same subnet, IG6600 will assign an unused phone number to IP2061. After that, even if IP2061 reboot, IG6600 will assign the same phone number to it. So IP2061 can register to IG6600 automatically in the following times.

Calls

The “Call” in this manual represents a connection with outside party. IP2061 supports 4 simultaneous calls, i.e. IP2061 can use 4 channels at the same time. IP2061 can dial the destination phone number directly for making a phone call. IP2061 supports 4 line keys. User can press line key to choose IP or PSTN trunks which the IG6600 registered to make an outgoing call. User can also dial IP or PSTN trunk access number for making an outgoing call. User can hold one call and talk to the other. Therefore, the IP2061 is said to support multiple-call appearance.

Caller ID & User ID

If the caller didn’t choose to hide his number and if the network supports the Caller ID feature, the caller's phone number is shown on the screen when you receive a call. If the caller choose to hide his number or the network doesn’t support the Caller ID feature, the IP2061 will display the user’s ID of the caller if it is available.

To Install the IP2061

Before the operation of IP2061, you have to install the phone well into the network. Please refer to previous section “The Rear-View of the phone”. Connecting the LAN port to IG6600 or to hub/switch with an Ethernet cable, then connect the handset to handset port with a cord. After that, you could plug the power adaptor to power port, the phone will switch on and work normally.

To Configure Your IP2061 for Service

Furthermore, you have to configure the phone well before operation. You may refer to this administrator manual for full information on how to configure all the settings of the IP2061. Now, if the IP2061 is already connected to IG6600, please follow the following chapters to

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operate the phone.

The configuration menu to configure IP2061 is as follows:

You may navigate through the menu with the navigation keys. The following sections will describe how you can setup your IP2061 through this menu.

Here lists several meanings of icons for you to easily understand the call features:

Off-hook On-hook Talk Keypad

Navigation keys ENTER key Volume control key

REDIAL key MESSAGE key PHONEBOOK key TRANSFER key

CONFERENCE key HOLD key

HEADSET key MUTE key SPEAKER key Line key

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Basic Call Features

Operation Description



1. Pick-up the handset. You will hear dial tone

played.

2. Use the keypad to dial the phone number. Press

ENTER key or “Dial” softkey to dial out immediately, or wait for a while (Dial Timeout setting) for auto-ending the dial. Phone will send out the dialed number to IG6600. IG6600 will route the call to destination.

Note: You could use the “Backsp” softkey to delete the last digit.

3. Start talking to called party.



4. On-hook the handset when your conversation is

over.

Making a Call

There are three mode to establish a call for this IP phone, handset mode, hands-free mode and headset mode. In this manual, only handset mode is used for example. In the following features, you can

replace to hands-free mode by pressing key or headset

mode by pressing and key. When the conversation is

over, press key again to release call. For headset mode, please prepare a headset first.



1. Pick-up the handset. You will hear dial tone

played.



2. Press the line key. The LED of line key will light

up and the specific trunk line will be engaged. Use the keypad to dial the target phone number. Press # key to dial out immediately, or wait for a while (Dial Timeout setting) for auto-ending the dial.

3. User can also dial the PSTN or IP trunk access

number which the IG6600 registered. For detail about IP and PSTN trunk, refer to IG6600’s manual.

Note: You could use the “Backsp” softkey to delete the last digit.

Making a Call via Specific Trunk



4. Start talking to called party.

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

5. On-hook the handset when your conversation is

over.



1. Pick-up the handset while hearing phone’s

ringing.

2. Start talking to caller party.

Receiving a Call



3. On-hook the handset when your conversation is

over.



1. While getting an incoming call from a specific

trunk, the relative line key LED will flash and the phone rings. You can pick-up the handset or press the relative line key to receive the call.

2. Start talking to caller party.

Receiving a Call via Specific Trunk



3. On-hook the handset when your conversation is

over.

4. Press the REDIAL key, the LCD will show last 30

dialed numbers.

Last Number Redial



5. Use the navigation keys to select a dialed call

and press “Dial” softkey to redial.

1. While being engaged in a conversation

(handset, headset or hands-free mode), you could mute the microphone by pressing the MUTE key.

Mute the Microphone

2. The LED of the MUTE button will light up. At this

moment, the user may speak freely, the outside party will not hear anything.

1. During a conversation, if the voice volume is too

low or too high, you may adjust it.

Adjust the Voice Volume During a Conversation

2. Press the volume control key to adjust the

volume.

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Call Log

Operation Description

1. Press the “Menu” softkey. (When IP2061 is

idle, you can also press to enter the Call Log

item directly)



 Call Log

2. Use the navigation keys to select the Call Log

item. Press ENTER key to validate the selection.



Dialed Calls

3. Select the Dialed Calls item and validate with

the ENTER key.

Review Dialed Calls



4. Use the navigation keys to review the dialed

calls. You may choose to redial the number (using the “Dial” softkey). Press the “Del” softkey to delete the selected record. Press the “DelAll” softkey to delete all records. Press the “Cancel” softkey to exit the menu.

1. Press the “Menu” softkey. (When IP2061 is

idle, you can also press to enter the Call Log

item directly)



 Call Log

2. Use the navigation keys to select the Call Log

item. Press ENTER key to validate the selection.



Received

Calls

3. Select the Received Calls item and validate

with the ENTER key.

Review Received Calls



4. Use the navigation keys to review the received

1. Press the “Menu” softkey. (When IP2061 is

idle, you can also press to enter the Call Log

item directly)

Review Missed Calls



 Call Log

2. Use the navigation keys to select the Call Log

item. Press ENTER key to validate the selection.

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

Missed Calls

3. Select the Missed Calls item and validate with

the ENTER key.



4. Use the navigation keys to review the missed

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Information about the IP2061

You may view all related information about the IP2061 through the LCD menu. This may give you, for example, the current network settings of the IP2061.

Operation Description

1. Press the “Menu” softkey.



 Info

2. Use the navigation keys to select the Info item

and validate with the ENTER key.

View Information about the IP2061



3. Use the navigation keys to choose the

information you would like to review.

The following information can be reviewed from the LCD screen of your IP2061:

 Model Name  Firmware Number  MAC Address  Network Type  IP Address  Subnet Mask  Default Gateway  DNS Server

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4. Advanced Operations

Network Settings

The default network settings are the following:

Default IP address/ Subnet Mask: Depend on DHCP server Default Gateway: Depend on DHCP server Default DNS: Depend on DHCP server

Default Administrator’s Username of Web: admin Default Administrator’s Password of Web: 1234

If you need to change these default settings, please refer to the following instructions.

Operation Description

1. Press the “Menu” softkey.



 Admin

2. Use the navigation keys to select the Admin

item. Press ENTER key to validate the selection. Type the administrator’s password to get into Admin menu.



 Network

3. Use the navigation keys to select the Network

item. Press ENTER key to validate the selection. The LCD displays the Network Settings menu.



 Network Type

4. Select the Network Type item and press

ENTER key.



 Static IP

5. Use the navigation keys to choose Static IP

type and press ENTER key to validate.



 Static IP

6. Go to previous menu, choose Static IP item and

press ENTER key.

Static IP Address



 IP Address,

Subnet Mask,

Default Gateway,

DNS

7. There are IP Address, Subnet Mask, Default

Gateway, and DNS items for user to configure.

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8. Use the keypad to enter the IP address, subnet

mask, default gateway, or DNS of your IP2061. Use the * key for representing a dot . Press

ENTER key to validate the entered value.

Note: You could use the “Backsp” softkey to delete the last character.

You must reboot the phone to validate the network parameter changing.

1. Press the “Menu” softkey.



 Admin

2. Use the navigation keys to select the Admin

item. Press ENTER key to validate the selection. Type the administrator’s password to get into Admin menu.



 Network

3. Use the navigation keys to select the Network

item. Press ENTER key to validate the selection. The LCD displays the Network Settings menu.



 Network Type

4. Select the Network Type item and press

ENTER key.



 DHCP

5. Use the navigation keys to choose DHCP type

and press ENTER key to validate.

Dynamic IP Address (DHCP)

You must reboot the phone to validate the network parameter changing.

1. Press the “Menu” softkey.



 Admin

2. Use the navigation keys to select the Admin

item. Press ENTER key to validate the selection. Type the administrator’s password to get into Admin menu.



 Network

3. Use the navigation keys to select the Network

item. Press ENTER key to validate the selection. The LCD displays the Network Settings menu.

PPPoE



 Network Type

4. Select the Network Type item and press

ENTER key.

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

 PPPoE

5. Use the navigation keys to choose PPPoE type

and press ENTER key to validate.



 PPPoE

6. Go to previous menu, choose PPPoE item and

press ENTER key.



 Username

7. Choose Username item and press ENTER key.

8. Use the keypad to enter correct PPPoE

username for PPPoE mode. Press ENTER key to validate the input.

Note: You could use the “Backsp” softkey to delete the last character.



 Password

9. Go to previous menu, choose Password item

and press ENTER key.

10. Use the keypad to enter correct PPPoE

password for PPPoE mode. Press ENTER key to validate the input.

Note: You could use the “Backsp” softkey to delete the last character.

You must reboot the phone to validate the network parameter changing.

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Advanced Call Operations

Operation Description



1. While being engaged in a conversation, you

may hold a call.



2. Press HOLD key to hold the call.

3. To resume a held call, simply press the HOLD

key again.

Call Hold

4. If a trunk line call is held, you can also press the

line key to resume the trunk line call.



1. While being engaged in a conversation, you

may invite another party to join using the 3-way conference call feature. To achieve this, press the HOLD key to hold the first call. Use the navigation keys to choose an unused channel.

2. Use the keypad to dial the phone number.

Press ENTER key to validate, the IP phone will call out the other party.

3. You can talk with the second party prior to let

him/her join the conference.

3-Way Conference Call

4. When you are ready to make the conference,

press the CONFERENCE key. The LCD screen will show “CONF” that the two calls are in a conference.



1. While being engaged in a conversation, press

the TRANSFER key. The phone prompts you to enter the phone number which you would like to transfer the call to.

2. Use the keypad to dial the phone number.

Press ENTER key to validate, the IP phone will transfer the call to other party.

Call Transfer (Blind Transfer)

3. You can hang up the handset now. The call has

already been transferred.

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

1. While being engaged in a conversation, hold

the call by pressing the HOLD key.

2. Use the navigation keys to choose an unused

channel. Use the keypad to dial the phone number. Press ENTER key to validate, the IP phone will call out the other party.



3. You can talk with the transfer target prior to

transfer the call.



4. When you are ready to transfer the call, press

the TRANSFER key.

Call Transfer (Attended Transfer)

5. You can hang up the phone now. The call has

already been transferred.

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Phonebook

The phonebook feature let’s you store a list of phone numbers. (For IP2061, it could be stored up to 200 entries)

Operation Description



 Phone Book

1. Press the “Menu” softkey.

2. Use the navigation keys to select the Phone

Book item and press ENTER key.

3. Or just press PHONEBOOK key to enter

phonebook menu.

There are 4 items shown, Item, Name, Group, and New.



 Item

4. To browse the phonebook data by “Index”,

select Item and press ENTER key. Then use navigation keys to browse all phonebook data.



 Name

5. To browse the phonebook data by “Name”,

select Name and press ENTER key. Then use navigation keys to browse.



 Group

6. To browse the phonebook data by “Group”,

select Group and press ENTER key. There are 5 groups for user to classify all phonebook data. Select an item and press ENTER key. Then use navigation keys to browse.

Phonebook (Browse and Dial a Number)

7. When browsing certain phonebook data, press

“Dial” softkey to dial out the phonebook number.



 Phone Book

1. Press the “Menu” softkey.

2. Use the navigation keys to select the Phone

Book item and press ENTER key.

3. Or just press PHONEBOOK key to enter

phonebook menu.

Phonebook (Add, Edit, or Delete a number)



 New

4. Select New and press ENTER key. You can

enter Number first. After enter Number and press Enter key, you can press “Edit” softkey to edit other items. There are 4 items for user to

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add, Name, Number, Ring Type and Group.

5. When browsing certain phonebook data, press

“Edit” softkey to edit. There are 4 items for user to edit, Name, Number, Ring Type and Group.

6. When browsing certain phonebook data, press

“Del” softkey to delete that data.

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Speed Dialing

The Speed Dialing feature let’s you store a list of 10 phone numbers that you can access easily using a Speed Dialing number from 0 to 9.

Operation Description

1. Press the “Menu” softkey. (When IP2061 is

idle, you can also press to enter the Speed

dialing directly)



 Speed Dialing

2. Use the navigation keys to select the Speed

Dialing item and press ENTER key.



3. You can use the navigation keys to browse all

the Speed Dialing numbers.

Speed Dialing (Add, Edit, or Delete a Number)

 If you want to add a new number, find an

empty position, then press “Edit” softkey and using keypad to enter a number. Press ENTER key to validate.

 If you want to edit an existing number, find the

number you would like to edit. Press “Edit” softkey. Use the “Backsp” softkey to clear the number and use keypad to enter a new number. Press ENTER key to validate.

1. Pick up the handset.

Dial a Speed Dialing Number



2. Press the “SPD” (Speed Dialing) softkey. Then

enter a SPD number between 0 and 9. The corresponding phone number will be dialed out.

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Blocking List

The IP2061 provides the possibility to block calls for a specific Caller ID. You can input at most 10 blocking entries.

Operation Description

1. Press the “Menu” softkey.



 Call Blocking

2. Use the navigation keys to select the Call

Blocking item to enter the Call Blocking settings menu. You can use the navigation keys to select Status item and turn on or off the call blocking function.



 Blocking List

3. Use the navigation keys to select the Blocking

List item to enter the Caller Blocking settings menu. The LCD screen prompts you to enter a number between 0 and 9.



4. You may enter the desired number directly

using the keypad or use the navigation keys to browse all the blocked Caller ID.

Caller Blocking (Add, Edit, or Delete a Number)

 If you want to add a new number, find an

empty position, then press “Edit” softkey and using keypad to enter a number. Press ENTER key to validate.

 If you want to edit an existing number, find the

number you would like to edit. Press “Edit” softkey. Use the “Backsp” softkey to clear the number and use keypad to enter a new number. Press ENTER key to validate.

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Call and Phone Management

Operation Description

1. Press the “Menu” softkey.



 Call Forward

2. Use the navigation keys to select the Call

Forward item and press the ENTER key to validate the selection. Select the next item according to the type of call forward (Always

Forward, Busy Forward, No Answer Forward or DND forward) you would like to activate.



 Status

3. Choose the Status item to turn On/Off the call

forwarding feature. Select On or Off then press the ENTER key to validate.



 Forward Number

4. Select the Forward Number item to input the

phone number you wish to forward the calls to.



 Forward Call

Type

5. Select the Forward Call Type item to select

ICM, Outside or Both. ICM means enable the call forward when the call comes from internal extension. Outside means enable the call forward when the call comes from IP trunk, PSTN trunk or IGW Group. Both means enable the call forward when the call comes from internal extension, IP Trunk, PSTN trunk or IGW Group.



 No Answer

Forward

6. For No Answer Forward item, there is one

additional item “No Answer Time” for user to set. If the phone doesn’t answer the call after this time, the call will be forwarded to the destination. (Default value is 15 seconds)

Call Forward

Note: It is possible to activate different kinds of call forward at the same time. Ex: No Answer forward + Busy Forward, etc.

You can use this function to auto answer all incoming call when you are busy on something and hope the call can be received automatically.

1. Press the “Menu” softkey.



 Auto Answer

2. Use the navigation keys to select the Auto

Answer item and press ENTER key.

Auto Answer



3. Use the navigation keys to choose to turn On

or Off and press ENTER key to validate.

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DND means “Do Not Disturb”. You can enable this function if you don’t want any incoming call to disturb your work. And all incoming call will get busy tone when they make call to your phone number.

1. Press the “Menu” softkey.



 DND

2. Use the navigation keys to select the DND item

and press ENTER key.



3. Use the navigation keys to choose to turn On or

Off the DND feature and press ENTER key to validate. While enabling DND function, it shows DND icon on the LCD at idle state.

DND

Note: If both DND and Call Forward are turned on, the priority will be DND Forward > Always Forward > Busy Forward or No Answer Forward.

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5. Web Configuration

The default network settings are the following:

Default IP address / Subnet Mask: Depend on DHCP server Default Gateway: Depend on DHCP server Default DNS: Depend on DHCP server

Default Administrator’s Username of Web: admin Default Administrator’s Password of Web: 1234

Default User’s Username of Web: user Default User’s Password of Web: 1111

There are two modes to access the IP phone’s webpage: Administrator and User mode. Here lists several differences between two modes:

1. There is no Network page for user mode.

2. There is no SW upgrade page for user mode.

3. In Phone page of user mode, the handset/handsfree/headset Mic and all voice parameter items are hidden.

4. For user mode, most of SIP settings are hidden, only Call Forwarding/Caller Blocking Settings are kept for user to set.

5. In System page of user mode, only user’s password, time settings and reboot phone are kept for user to set.

Accessing the phone through web browser, just simply enter the “http://phone-ip” in the

location field of the browser. If you are not sure about the IP address of the phone, you can examine the current IP address through phone’s menu. (Press “Menu” softkey, select item “6. Info”, use navigation keys to check the IP address)

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Press ENTER key to validate, the above dialog box will pop up and prompt you to provide the username and password in order to prevent unauthorized user accessing the phone. Please input the username and password then press OK button to enter phone’s webpage.

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Configuration Pages

Information Page

The following is the default page you will see when you login to the phone’s webpage.

In this page, it shows Network/Product information and Line status.

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Network Page

Network:

Network Type

Select the network type. There are three types: DHCP, S

tatic

IP, or PPPoE.

Time Server

SNTP (Simple Network Time Proto

col) server. Phone will

sync correct time from the server according to phone’

s time

zone setting (In “System” page).

IP Address

Static IP address.

Subnet Mask

Static Subnet Mask.

Default Gateway

Static Default Gateway.

Primary DNS

Static Primary DNS.

Secondary DNS

Static Secondary DNS.

Third DNS

Static Third DNS.

PPPoE Username

Username for PPPoE mode.

PPPoE Password

Password for PPPoE mode.

The Primary/Secondary/Third DNS, Subnet Mask, and Default Gateway are used for Static IP mode, not for DHCP/PPPoE mode. It is necessary to reboot the phone after you change the above network related items. Press “Save Settings” button first, then go to “System” page and press “Reboot” button to restart the phone.

QoS Settings:

DSCP for RTP

Select Differentiated Services Code Point (DSCP) for RTP.

DSCP for SIP

Select Differentiated Services Code Point (DSCP) for SIP.

VLAN Items:

VLAN Mode

Select VLAN Routing Mode.

VLAN ID

Select VLAN Identification.

VLAN Priority

Select VLAN Priority Tag.

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Buttons:

Save Settings

Save changes in this page to the phone.

Cancel

Discard all changes in this page.

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Phone Page

Volume Control:

Field Name Function

Handset Mic

Select the volume level of handset microphone.

Handset Speaker

Select the volume level of handset speaker.

Handsfree Mic

Select the volume level of hands-free microphone.

Handsfree Speaker

Select the volume level of hands-free speaker.

Headset Mic

Select the volume level of headset microphone.

Headset Speaker

Select the volume level of headset speaker.

Ring Volume

Select the volume level of ring.

Tone/Ring Selection:

Tone Type

Select the tone type for country. There are 11 tone t

ypes for

selection.

Ring Type

Select the ring type. There are10 ring types for selection.

Voice Parameters: Enable Echo Canceller

Turn on the Echo Cancellation function.

Enable VAD+CNG

Turn on VAD (Voice Activity Detection) and CNG (Comfortable Noise Generation) function.

Enable Silence Suppression

Turn on the Silence Suppression function.

Phone Features: Enable Auto Answer

Turn on Auto Answer function.

When it is enabled, phone will

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pick up the call automatically.

Enable DND

Turn on “Do Not Disturb” function. When it is enabled,

all

incoming call will get busy tone when they make call to this

phone number. User can also press *4 (feature access code)

to enable DND

function.

Enable CLIP

Turn on the CLIP (Calling Line Identity Presence).

The caller

ID of incoming call will show on LCD.

Enable Call Waiting

When Call Waiting function is enabled and user is in talk

state,

phone can allow other incoming calls. It flashes the

line key LED and Call Waiting Tone (If Call Waiting Tone is

enabled) to indicate user. If it’

s disabled, when user is in talk

state, other incoming caller will get busy tone.

User can also press *98 (feature access code)

to enable Call

Waiting function.

Enable Call Waiting Tone

Turn on the Call Waiting Tone function. At talk state, a

beep

tone will indicate user every 10 seconds when another call

ringing in.

Enable Hold Reminder

Turn on the Hold Reminder function.

Hold Reminder Time (sec)

When a call is held, phone will remind user with a beep tone

every this time period.

Dial Timeout (sec)

Set the timeout to automatically end dialing.

Enable Block Anonymous

Turn on to block the incoming call without Display Name.

LCD backlit Time

Set the LCD backlit time.

Hotline Delay Time

Set the delay time to activate the hotline application.

Hotline Number

Set the destination of the hotline application.

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Call Forwarding Settings:

Always Call Forwarding; Always Forward Destination Always Call Forwarding Type

Turn on the always call forwarding function, the down

side is

where the call will be forwarded to

. Always Call Forwarding

Type can select the type of always call forwarding. Outside

means when the cal

l is from IP Trunk, PSTN Line or IGW

Group, the function will active. ICM means when the call is

from inner phone, the function will active. Both means the

active will always active. To use the function by feature

access code, refer chapter 6.

Busy Call Forwarding; Busy Forward Destination Busy Call Forwarding Type

Turn on the busy call forwarding function, the down

side is

where the call will be forwarded to.

No Answer Call

Forwarding Type can select the type of no answer call

forwarding. Outside means wh

en the call is from IP Trunk,

PSTN Line or IGW Group, the function will active. ICM

means when the call is from inner phone, the function will

active. Both means the active will always active. To use the

function by feature access code, refer chapter 6.

No Answer Call Forwarding; No Answer Forward Destination No Answer Call Forwarding Type

Turn on the no answer call forwarding function, the

down

side is where the call will be forwarded to.

No Answer Call

Forwarding Type can select the type of no answer cal

forwarding. Outside means when the call is from IP Trunk,

PSTN Line or IGW Group, the function will active. ICM

means when the call is from inner phone, the function will

active. Both means the active will always active. To use the

function by feature access code, refer chapter 6.

No Answer Timeout (sec)

Set the timeout for No Answer Call Forwarding.

DND Call Forwarding ; DND Forward Destination DND Call Forwarding Type

Turn on the DND forwarding function

, the down side is where

the call will be forward

ed to. DND Call Forwarding Type can

select the type of DND call forwarding. Outside means when

the call is from IP Trunk, PSTN Line or IGW Group, the

function will active. ICM means when the call is from inner

phone, the function will active. Both means th

e active will

always active. To use the function by feat

ure access code,

refer chapter 6.

Forking Call Forwarding: Forking Forward Destination: Forking Second Forward Destination Forking Call Forwarding Type:

Turn on the Forking forwarding function, the down

side is

where the call will be forwarded to.

Forking Call Forwarding

Type can select the type of Forking call forwarding. Outside

means when the call is from IP Trunk, PSTN Line or IGW

Group, the function will active. ICM means when the call is

from i

nner phone, the function will active. Both means the

active will always active. To use the function by feat

ure

access code, refer chapter 6.

Alarm Clock:

Alarm Play Time

Set the Play time when the alarm is reached.

Alarm Sleep Time

Set the Sleep time between Repeat Times

Alarm Repeat Times

Set the Repeat times. It’s applied if the alarm isn’t

deactivated.

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Alarm Tone Type

Set the specified ringing tone when the alarm is reached.

Enable Alarm 1

Enable the first alarm.

Start Time Alarm 1

Set the activated time of the first alarm.

Play Type Alarm 1

Set Play Time of the first alarm. It could be “once” or

“Always”.

Prompt Alarm 1

Set the prompt of the first alarm. It will be shown on the LCD

when the alarm is reached.

Enable Alarm 2

Enable the second alarm.

Start Time Alarm 2

Set the activated time of the second alarm.

Play Type Alarm 2

Set Play Time of the second alarm. It could be “once” or

“Always”.

Prompt Alarm 2

Set the prompt of the second alarm. It will be shown on the

LCD when the alarm is reached.

Enable Alarm 3

Enable the third alarm.

Start Time Alarm 3

Set the activated time of the third alarm.

Play Type Alarm 3

Set Play Time of the third alarm. It could be “once” or

“Always”.

Prompt Alarm 3

Set the prompt of the third alarm. It will be s

hown on the LCD

when the alarm is reached.

Speed Dialing Settings: Speed Dialing Entry 0~9

There are 10 speed dialing entries for user to set.

Line Keys:

Line Key Type 1~4

There are 6 types could be chosen: None, Extension

Number, Trunk Number, Park

number, Feature Code and

Others. Phone will do the relative function when user

pressing related line key.

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Feature Key String 1~4

The string will be executed when the line key type is set to

Extension Number, Trunk Number, Park number, Feature

Code and Others.

Voicemail Distribution:

List 1~3

There are 3 distribution lists for user to set.

User can

distribute the mailbox message to multiple mailboxes

assigning the distribution list.

Buttons:

Save Settings

Save changes in this page to the phone.

Cancel

Discard all changes in this page.

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SW Upgrade Page

HTTP Upgrade:

Field Name Function

Software File

Select desired software and press Update button to upgrade software.

Configuration File

Select the desired configuration file and press Update butt

to restore the settings. Press Backup button

to save the

configuration file on your PC.

Private Phonebook File

Select desired private phonebook

file and press Update

button to update. Press

Backup button to save the

phonebook file on your PC.

Public Phonebook File

Select desired public phonebook

file and press Update

button to update.

The upgrade process will start. It needs 2 minutes to finish, please do not turn off the power at this time. After updating successfully, the phone will reboot automatically.

TFTP/FTP Upgrade:

Server Type

Select the Server Type. (TFTP or FTP)

Server IP Address

IP address of TFTP or FTP Server.

Files Directory

Files directory where the software

, configuration file, or

phonebook file located.

Server User Name

Username of the account on the server.

User Password

Password of the account on the server.

Software File

Software file name on the server.

Configuration File

Configuration file name on the server.

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Private Phonebook File

Private phonebook file name on the server.

Public Phonebook File

Public phonebook file name on the server.

You can also use TFTP or FTP server to update the software, configuration file, or phonebook file. First, fill the correct file name which you desire to update. Second, press “Save Settings” button to save. Finally, press relative “Update” button, the update process will start.

Buttons:

Save Settings

Save changes in this page to the phone.

Cancel

Discard all changes in this page.

Note: If there are errors while you updating the software and the phone can’t work. Please press the “First Softkey” when phone just power on. Then you can see the hint on LCD. Set your TFTP server’s IP to “192.168.1.11” and rename the correct software to “app.bin.gz”. After pressing “ENTER” key, the phone will automatically update the software named app.bin.gz from fixed IP: 192.168.1.11.

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SIP Page

SIP Proxy Server:

Field Name Function

Server Mode

Different server mode could be set. There are two

server

mode supported: Normal and IG6600.

SIP Proxy Server

Set SIP proxy server.

Outbound Proxy Server

Set SIP outbound proxy server.

Server Port

Set SIP proxy service port.

SIP Secondary Proxy Server

Set SIP secondary proxy server.

SIP Surviving Proxy Server

Set SIP surviving proxy server.

SIP Registrar Server:

Registrar Server

Set SIP registrar server.

Registrar Outbound Server

Set SIP registrar outbound server.

Registrar Server Port

Set SIP registrar port.

Registrar Expire Time (sec)

Set SIP registrar expire time.

Subscriber Information:

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Phone Number

Set the phone number.

Display Name

Set the display name.

Authorized ID

Set the authorized ID for SIP registration.

Authorized Password

Set the authorized password for SIP registration.

End Dial on #

Enable # key to end dialing.

DTMF Type

Select the way to send DTMF through in-band or out- band mode (RFC2833/SIP-INFO).

RFC2833 Payload

Set the RFC2833 payload number.

Session Timer:

Enable Session Timer

Turn on the session timer. When a session is established,

phone will resend INVITE packets every hal

f of this time for

preventing from packet lost. The re-

INVITES ensure that

active sessions stay active and completed sessions are

terminated.

Session Expires

Set expire time for session.

MIN SE

Set minimum session expiration time. It will notify server t

minimum expiration time that you accepted in negotiation

state. It is conveyed in the Min-

SE header in the initial

INVITE request.

Optional SIP Header:

Optional Header 1

Set value for SIP optional header 1.

Optional Header 2

Set value for SIP optional header 2.

RTP Parameters:

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RTP Port Base

Set port base for RTP (Real-time Transport Protocol).

Enable Statistic

Enable statistic RTP server.

Statistic Server

Set statistic server.

Statistic Port

Set statistic port.

Codec Settings:

G.711u-law/a-law, G.726-40/32/24/16, G.729

Select the codec priority for RTP communications.

Packet Time

Select the relative packet time.

NAT Settings:

NAT Type

Select NAT type. There are 4 types for user to select, STUN,

SIP PING, Port Mapping, and UDP Heartbeat.

SIP PING Interval Time (ms)

Set the SIP PING frequency.

STUN Server IP

Set STUN server IP address.

STUN Server Port

Set STUN server port.

Extern Router IP

Set external router address for port mapping.

Extern Signal Port

Set external SIP signaling port for port mapping.

Extern RTP Port Base

Set external RTP port base for port mapping.

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Caller Blocking Settings:

Enable Call Block

Turn on the Call Block function.

Caller Blocking Entry 0~9

There are 10 blocking entries for user to set. When the caller

ID of the incoming call matches a certain blocking entry, the

call will be blocked. The remote party will hear busy tone.

Prefix Entry Settings:

Prefix Entry Type, Pattern, or Replace

If the “Prefix Entry Type” is “R

eplace” mode, the “Prefix Entry

Pattern”

will be replaced by the “Prefix Entry Replace”. If the

“Prefix Entry Type” is “Add” mode, the “Prefix Entry Replace”

will be added behind

the “Prefix Entry Pattern”. For example,

the “Prefix Entry Pattern” is 220 and the “Prefix Entry

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Replace” is 210. When you dial 220 with

keyboard, the

phone will dial 210 for “replace” mode or 220210 for

“Add”

mode.

Dial Plan:

Dial Plan

Outgoing call which fit for the dial plan rule will be called out

immediately,

without waiting the dial timeout. It is convenient

or users to make call quickly. There are several kinds of

settings for dial plan: 1. “x”

means any single digit from 0~9.

2. “[digit-digit]”

means a valid range for a certain number

position. 3. [digits] means acceptable numbers for a certain

number position. 4. “|”

is used for separate different dial plan

items. For example, set dial plan as “60xx|30[6-9]|10[45]”

, if

user dial 6000~6099, 306, 307, 308, 309, 104, and 105, IP

phone will dial out it immediately. Otherwise, dial out the

number after dial timeout.

Buttons:

Save Settings

Save changes in this page to the phone.

Cancel

Discard all changes in this page.

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System Page

Admin Settings:

Field Name Function

Administrator Name

The administrator username to login phone’s webpage.

Administrator Password

The administrator password to login phone’s webpage.

User Name

The user username to login phone’s webpage.

User Password

The user password to login phone’s webpage.

Enable Log Server

Turn on the log server.

Log Level

Select log level.

System Log Address

Set IP address for system log server.

System Log Port

Set port for system log server.

System Language

Set system language.

The user’s name is not allowed to the same as administrator’s name. The administrator’s and user’s name should be set at least 1 character, not allowed to be null. The administrator’s and user’s password should be set at least 4 characters. When changing password in phone’s configuration menu, less than 4 characters will be discard, not be saved.

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The IP2061 provides System Log function. The administrator could assign IP address and port for system log server. There are 8 log levels for administrator to select.

Time Settings:

Auto DST

Turn on the auto DST (Daylight Saving Time) function.

Daylight Saving Time

Three time shifts could be set, -1, 0, and +1.

Starts on

Start time for DST.

Ends on

End time for DST.

Time Format

USA 24_HOUR, USA 12_HOUR, European 24_HOUR, and

European 12_HOUR.

Time Zone

Set time zone.

Reboot Phone:

Reboot Phone

Reboot this IP Phone.

Reset to Default:

Reset Configuration

Reset Configuration to factory default.

Reset Phonebook

Clear all Phonebook data.

Reset All

Reset all data to default including Configuration, Call Logs

and Phonebook data.

Diagnostics:

Download System Log

Press to download system log.

View SIP Message

Press to view SIP messages.

Buttons:

Save Settings

Save changes in this page to the phone.

Cancel

Discard all changes in this page.

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EDM Page

Each EDM (Extension Dial Module) has 24 keys.

Field Name Function

Key Type

There are 9

types could be chosen: None, Extension

Number, Trunk Number, Park number, Feature Code,

Not Disturb, Live Record, Virtual Mailbox a

nd Others. Phone

will do the relative function when user pressing related line

key.

Key Number

The string w

ill be executed when the line key type is set to

Extension Number, Trunk Number, Park number, Feature

Code, Virtual Mailbox and Others.

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The application for the EDM buttons is the same Line Keys.

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Phonebook

Private Phonebook:

This page lets you configure the private phonebook of your phone. You may:

 Edit up to 100 entries. Each page will just show 10 entries.

 Dial a phone number directly from the webpage.

Public Phonebook:

You can also check public phonebook when a public phonebook file is already uploaded. Up to 100 entries could be stored.

Phonebook Entry:

Field Name Function

User Name

Name of your contact.

Phone Number

Phone number or SIP URI of your contact.

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Ring Type

Select particular ring type for each entry.

Group

Select certain group for a phonebook entry.

To call your contact, simply click the corresponding Dial button and it will show the following dialog box (for example, if you click first entry to call out, the result will be the following):

Then press the “Dial” button in order to start dialing. Phone will dial out corresponding number automatically.

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6. Features & Specifications

With highly integrated chip and sophisticated design, this IP2061 offers a variety of features. And it can provide high performance, reliable and quality voice communication for the users. The hardware specifications are list as follows for your reference.

Main Unit

-Dimension: 210 mm * 230 mm * 50 mm.

-Plastic material: ABS type.

-Support 30 o, 45 o degree stand angles.

-Can be mounted onto the wall.

-Support detachable handset and curled cord.

LAN and PC Ports

-Integrated 2 ports Ethernet switch.

-IEEE 802.3 10BaseT / 802.3u 100BaseTx compliant.

-Auto-negotiation with link speed and full/half duplex mode.

-Auto MDI/MDIX for both downlink and uplink auto-swapping.

-Support QoS IEEE 802.1p voice priority function.

Power Supply

-Input: 5VDC/2A power adapter.

-Support PoE (Power over Ethernet), IEEE 802.3af Device - Class 2 (7W).

Voice Handling

-Supports multiple Audio Codecs: G.711 a-law/ μ-law, G.726-40/32/24/16 (G.729 and G.723

can be supported if needed).

-Supports VAD (Voice Activity Detection) and CNG (Comfort Noise Generation).

- Volume adjustable for handset, headset, hands-free and ring.

-Support G.165 16ms line Echo Cancellation.

-Adaptive Jitter Buffering function supported.

-Hands-free talking supported.

-Support 4 calls.

Tone Function:

-DTMF tone generation.

-Side tone and good voice quality supported.

-Out-bound DTMF relay (RFC2833/SIP-INFO) support.

-Local tone support (Dial, Ring, Ring back, Busy and related tones).

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Feature Access Codes:

The Feature Access Codes are applied between IP2061 and IG6600. It’s used to activate/deactivate some user-specified functions. These Feature Access Codes are accepted when the phone is at idle state.

Direct Call Forward

Forward all of the calls without regard to the extension status.

To Activate (Type: 0 – ICM; 1 – Outside; 2 – Both)

*21 + Type + Ext/VAA/ICD No *21 + Type + * + (PSWD) + * + Outside Number

To Cancel

**21

Busy Call Forward

Forward the calls if the extension is busy.

To Activate (Type: 0 – ICM; 1 – Outside; 2 – Both)

*22 + Type + Ext/VAA/ICD No. *22 + Type + * + (PSWD) + * + Outside Number

To Cancel

**22

No Answer Call Forward

Forward the calls if the extension doesn't answer the call after No Answer Time.

To Activate (Type: 0 – ICM; 1 – Outside; 2 – Both)

*23 + Type + Ext/VAA/ICD No + * + Time *23 + Type + * + (PSWD) + * + Outside Number + * + Time

To Cancel

**23

DND Call Forward

Forward the calls if the extension enables DND.

To Activate (Type: 0 – ICM; 1 – Outside; 2 – Both)

*24 + Type + Ext/VAA/ICD No. *24 + Type + * + (PSWD) + * + Outside Number

To Cancel

**24

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Follow Me Call Forward

Forward calls at your extension to the extension where you are currently working.

To Activate (Type: 0 – ICM; 1 – Outside; 2 – Both)

*25 + Type + Ext No + * + Password

To Cancel

**25 + Ext No + * + Password

Call Fork

When extension gets an incoming call, the extension gets ringing. It rings another extension or rings an outside destination simultaneously. (Type: 0 – ICM, 1 – Outside, 2 – Both; Destination: 1 – First; 2 – Second) To Activate

*26 + Destination# + Type + Ext No *26 + Destination# + Type + * + (PSWD) + * + Outside Number

To Cancel

**26  cancel the both forking destination **261  cancel the first forking destination only **262  cancel the second forking destination only

DND (Do Not Disturb)

Extension users can enable DND to stop incoming calls from ringing at their phone.

To Activate

To Cancel

**4

Call Pickup

Users can answer the calls at another extension. The feature allows you to easily access calls ringing via the feature access code.

*53 + Ext No.

COS Following

It changes the individual COS of the extension temporarily.

*55 + (phone number) + (phone’s password)

Call Back Busy

When remote party is busy and hearing busy tone, press “6” to wait them call back. Pressing “*66” to delete the record.

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To Activate

6 To Cancel

*66

Reset Feature Buttons

Reset all feature buttons to IG6600’s setting.

*68 + (Password)

Reset To Default

Selected IG6600 extension features can be returned to default setting.

*69 + (Extension/Administrator password)

Feature Key Programming

To program the line keys as a PSTN, IP Trunk, Trunk Group number, Call-Park number or Extension number.

*70 + (Feature Key number: 01 – 28) + (Feature Key Type: 00 – 06) + Number

Feature Key Type:

00: Null; Number should be null. 01: Extension; Number can be an Extension number. 02: Trunk; Number can be a PSTN, IP Trunk or Trunk Group number. 03: Call-Park; Number can be a Park number. 04: Feature Key; Number can be a feature access code 05: Others; Number could be an outside phone number.

06. Do Not Disturb; Number should be null. 07: Live Record 08: Virtual Mailbox key; Number can be a Virtual number.

Service Mode Selection

Change Service Mode from Operator

*79 + (Service Mode, 0 – 3)

Service Mode:

0. Change the Service Mode 1: Day Mode 2: Night Mode 3: Time Mode)

Agent Log On/Off

It can control the status in an ICD group.

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To Activate (Log On)

*91

To Cancel (Log Off)

**91

Phone Lock/Unlock

You can use the lock feature to prevent unauthorized “trunk calls” that being made from extension.

To Activate Phone Lock

*97 + (password)

To Cancel Phone Lock

**97 + (password)

Call Waiting

If it's enabled, it can allow other incoming calls when phone is in talk state. If it's disabled, other incoming caller will get busy tone when phone is in talk state.

To Activate

*98

To Cancel

**98

Page Allow/Deny

To allow/deny group paging or all paging.

To Activate Page Deny

*99

To Cancel Page Deny

**99

Hotline

To allow automatically access a given resource each time the extension goes off hook.

To Activate

*9* + (any Number) + * + Time //Time: 0~8 seconds; 0: immediately

To Cancel

**9*

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7. Troubleshooting

Symptom Check & Remedy

No operation

 Check if the power adapter is properly connected.

 Check if the Ethernet cable is properly connected.

 If applicable, check if the PoE (Power over Ethernet)

switch behind the IP phone is set to the right position.

No dial tone

 Check if the handset cord is properly connected.

 Check if the power adapter is properly connected.

Check network connection shown on LCD

 Check if the Ethernet cable is properly connected.

Cannot make call

 Check the status of your SIP registration or contact

your supplier or ITSP for more information or

assistance.

IP phone cannot receive any phone call

 Check if the Ethernet cable is properly connected

 Check the status of your SIP registration or contact

your supplier or ITSP for more information or

assistance.

Cannot connect to the configuration website of the IP phone

 Check if the Ethernet cable is properly connected.

 Check the IP address of the IP phone.

 Check if your firewall/NAT settings are correct.

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8. Glossary

Acronyms

CODEC Coder and Decoder of Voice CNG Comfort Noise Generation DHCP Dynamic Host Configuration Protocol DNS Domain Name Server DTMF Dual Tone Multiple Frequency HTTP Hypertext Transfer Protocol IP Internet Protocol ISP Internet Service Provider ITSP IP Telephony Service Provider LAN Local Area Network MWI Message Waiting Indication PoE Power over Ethernet (IEEE802.3af standard) PPPoE Point-to-point protocol over Ethernet QoS Quality of Service NAT Network Address Translation RTP Real Time Protocol SIP Session Initiation Protocol SNTP Simple Network Address Translation TFTP Trivial File Transfer Protocol

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Terminology

10/100BASE-T

It’

s a LAN transmission line specification stipulated by IEEE. Transmission speed

is 10 or 100 Mbps and the modulation technique is base-

band modulation. The

cable uses unshielded twist

ed pair, similar to a telephone wire. 10BaseT is an

IEEE standard (802.3) for operating 10 Mbps Ethernet networks (LANs) with

twisted pair cabling and a wiring hub.

Auto answer

In telephone call control: The capability of a machine to answer a ringing

telephone without human intervention.

CODEC

The CODEC (CODER/DECODER) is a standard through which voice information

can be encoded into data or decoded back to voice information. Both a Coder and

Decoder are necessary on both sides of the telephone call sinc

e telephone calls

occur simultaneously in both directions. Bandwidth is an extremely important

factor in QOS (Quality of Service). MOS (Mean Opinion Score) is an attempt to

make a quantifiable benchmark of voice quality. Below are examples of the

CODEC, bi

t rate and mean opinion score: G.711 (toll quality) 64K MOS=4.1,

G.726 16K (32K) MOS =3.8, G.729AB (cell phone quality) 8K MOS=3.7.

DHCP

Dynamic Host Configuration Protocol (DHCP):

A utility that enables a server to

dynamically assign IP addresses from a

predefined list and limit their time of use

so that they can be reassigned. Without DHCP, an IT Manager would have to

manually enter in all the IP addresses of all the computers on the network. When

DHCP is used, whenever a computer logs onto the network,

it automatically gets

an IP address assigned to it.

Diff-Serv

Differentiated Services: The Diff-

Serv model divides traffic into a small number of

classes to provide quality of service (QoS). One of QoS in internet.

DNS

Domain Name Service (DNS): A server

/program that translates URLs to IP

addresses by accessing a database maintained on a collection of Internet

servers. The program works behind the scenes to facilitate surfing the Web with

alpha versus numeric addresses. A DNS server converts a name like

ywebsite.com to a series of numbers like 107.22.55.26. Every website has its

own specific IP address on the Internet. Typically one or more DNS servers is

located in an IP network.

DTMF

Dual Tone Multi-Frequency (DTMF): The type of audio signals generate

d when

you press the buttons on a touch-tone telephone. Can be used in inbound

(after

voice channel connected) and outbound

(before voice channel connected)

application.

Ethernet

International standard networking technology for wired implementations. Basi

10BaseT networks offer a bandwidth of about 10 Mbps. Fast Ethernet (100 Mbps)

and Gigabit Ethernet (1000 Mbps) are becoming popular.

G.711

64 kbps PCM half-

duplex codec (high quality, high bandwidth, minimum processor

load)

Internet Protocol (IP) is

located at 3rd layer of ISO network model. A set of rules

used to send and receive messages at the Internet address level. IP protocol is

widely used in Internet and LAN networks. The purpose is to deliver data between

computing equipment over the network

. The protocol is generally effective but

does not guarantee complete and accurate data communications.

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IP address

A 32-

bit number that identifies each sender or receiver of information that is sent

across the Internet. An IP address has two parts: an ide

ntifier of a particular

network on the Internet and an identifier of the particular device (which can be a

server or a workstation) within that network. A number used to identify the location

of a host device. It is expressed in numeric dot notation (e.g. 202.203.27.31).

MAC address

Media Access Control address (MAC address): It

is a unique identifier assigned to

most network adapters or network interface cards by the manufacturer for

identification, and used in the Media Access Control protocol sub-layer.

It may

also be known as an Ethernet Hardware Address or physical address. In TCP/IP

networks, the MAC address of a subnet interface can be queried with the IP

address using the Address Resolution Protocol (ARP) for Internet Protocol. On

broadcast networks

, such as Ethernet, the MAC address uniquely identifies each

node and allows frames to be marked for specific hosts. It thus forms the basis of

most of the Link layer (OSI Layer 2) networking upon which upper layer protocols

rely to produce complex, functioning networks.

NAT

Network Address Translation (NAT)

: A network capability that enables a houseful

of computers to dynamically share a single incoming IP address from a dial-

up,

cable or xDSL connection. NAT takes the single incoming IP address and creat

new IP address for each client computer on the network.

Proxy server

Used in larger companies and organizations to improve network operations and

security, a proxy server is able to prevent direct communication between two or

more networks. The proxy s

erver forwards allowable data requests to remote

servers and/or responds to data requests directly from stored remote server data.

PSTN

Public Switched Telephone Network (PSTN)

: The worldwide voice telephone

network.

RJ-45

Standard connectors used in Et

hernet networks. Even though they look very

similar to standard RJ-11 telephone connectors, RJ-

45 connectors can have up to

eight wires, whereas telephone connectors have only four.

RTP/RTCP

Real-Time Protocol/Real-Time Control Protocol (RTP/RTCP): IETF s

pecifications

for audio and video signal management. Allows applications to synchronize and

spool audio and video information. RTP is specifically concerned with the

dependable transmission of latency-

sensitive traffic across the network and is

involved in

using time stamping to determine network jitter tolerance and makes

sure that voice packets are arriving in order.

SIP

Session Initiation Protocol (SIP):

A protocol that provides telephony services

similar to H.323, but is less complex and uses fewer res

ources. SIP is a signaling

protocol for Internet conferencing, telephony, presence, events notification and

instant messaging. SIP is a text-

based protocol, similar to HTTP and SMTP, for

initiating interactive communication sessions between users.

Subnetwork or Subnet

Found in larger networks, these smaller networks are used to simplify addressing

between numerous computers. Subnets connect to the central network through a

router, hub or gateway. Each individual wireless LAN will probably use the same

subnet for all the local computers it talks to.

TCP/IP

Internet Standard Protocol: The underlying technology behind the Internet and

communications between computers in a network. The first part, TCP, is the

transport part, which matches the size of the messa

ges on either end and

guarantees that the correct message has been received. The IP part is the user's

computer address on a network. Every computer in a TCP/IP network has its own

IP address that is either dynamically assigned at startup or permanently as

signed.

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All TCP/IP messages contain the address of the destination network as well as

the address of the destination station. This enables TCP/IP messages to be

transmitted to multiple networks (subnets) within an organization or worldwide.

VAD

Voice Act

ivity Detection (VAD) helps save bandwidth during calls. Examples:

When you making a VoIP call and your not speaking and your listening, that

silence is still taking up bandwidth during the call. When silence is detected by

VAD software over a predetermined length of time, it

sends silent packets that

inform other VAD enabled systems to stop holding the bandwidth for these empty

packets.

VoIP

Voice Over Internet Protocol: VoIP is based on the principal of transmitting

digitized voice packets over networks

. Basically, VoIP consists of converting voice

signals into streams of digital packets and sending those packets of data through

an IP-

constructed network environment. VoIP can work in both LAN (local area

network) and WAN (wide area network) environments

for intranetwork or

internetwork communication between VoIP channel users. Routers and switches

and other special compression protocols direct the packetized voice data to their

destination IP address. VoIP can be less expensive than voice transmission usi

standard analog packets over POTS (Plain Old Telephone Service). It allows

telephone calls, faxes, or overhead paging to be transported over an existing

data network topology.

TECOM IP2061 Administration Manual

Specifications and Main Features

Frequently Asked Questions

User Manual