TECOM IG7500 Administration Manual
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IG7500
Administration Manual
Copyright © 2012 TECOM Co., Ltd.
All Rights Reserved.
IG7500 Administration Manual
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Environment
The equipment you have purchased must not be disposed of with household waste. You
should return these to your distributor if they are to replace or dispose of them in an
approved recycling centre.
FCC Statement
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions in this manual, may cause
interference to radio communications. This equipment has been tested and found to
comply with the limits for a Class B computing device pursuant to Part 15 of FCC rules,
which are designed to provide reasonable protection against radio interference when
operated in a commercial environment. Operation of this equipment in a residential area is
likely to cause interference, in which case the user, at is own expense, will be required to
take whatever measures are necessary to correct the interface.
CE Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility,
EN55022 class B for ITE and EN 50082-1. This meets the essential protection
requirements of the European Council Directive 89/336/EEC on the approximation of the
laws of the Member States relating to electromagnetic compatibility.
Copyright Notice
All rights reserved. No part of this publication may be reproduced, transmitted, transcribed,
stored in retrieval system or translated in to any language or computer language, in any
form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or
otherwise, without the prior written permission of Company.
Company reserves the right to revise the publication and make changes from time to time
in the contents hereof without obligation of this company to notify person of such revision
or changes. The material contained herein is supplied without representation or warranty
of any kind. The Company therefore assumes no responsibility and shall have no liability of
any kind arising from the supply or use of this document or the material contained herein.
Trademarks
Windows 98/NT/2000/XP/7™ and Internet Explorer™ are registered trademarks of
Microsoft Corporation. All other company, brand and product names, like Netscape
Navigator™ are trademarks or registered trademarks of their respective owners.
ISO -9001ISO -9001
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WARNING!
1. Read these installation instructions carefully before connecting the equipment to its
power adapter.
2. To reduce the risk of electric shock, do not remove the cover from the equipment or
attempt to dismantle it. Opening or removing covers may expose you to dangerous
voltage levels. Equally, incorrect reassembly could cause electric shock on re-use of
the appliance.
3. Do not expose the equipment to fire, direct sunlight or excessive heat.
4. Do not expose the equipment to rain or moisture and do not allow it to come into
contact with water.
5. Do not install the equipment in an environment likely to present a Threat of Impact.
6. You may clean the equipement using a fine damp cloth. Never use solvents (such as
trichloroethylene or acetone), which may damage the equipement’s plastic surface.
Never spray the equipment with any cleaning product whatsoever.
7. The equipment is designed to work in temperatures from 0oC to 45oC (32oF to 104oF).
8. The equipment must be installed at least 1 meter from radio frequency equipment,
such as TVs, radios, hi-fi or video equipment s (which radiate electromagnetic fields).
9. Do not connect the LAN/WAN port to any network other than an Ethernet network.
10. Do not attempt to upgrade your equipment in an unstable power environment. This
could cause unexpected damages.
11. Do not work on the system during lightning storms. Please disconnect all cables.
12. Children don't recognize the risks of electrical appliances. Therefore use or keep the
equipment only under supervision of adults or out of the reach from children.
13. No repair can by performed by the end user, if you experience trouble with this
equipment, for repair or warranty information, please contact your supplier.
Electrical Powering:
The IG7500 can be powered with correct power adaptor, the power adaptor must be
12V/1.5A. Any damage caused to the IG7500 as a result of using unsupported power
adaptors will not be covered by the manufacturer’s warranty.
Product Disposal Warning:
Ultimate disposal of this product, accessories, packing, especially the batteries should be
handled carefully for recycle and nature protection in accordance with national laws and
regulations.
!
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Table Of Contents
1. Introduction.................................................................................................................................... 6
2. Getting to Know the IG7500........................................................................................................... 7
2.1 Front Panel ................................................................................................................................. 7
2.2 Rear Panel .................................................................................................................................. 8
3. General Features........................................................................................................................... 9
3.1. FXS Application.............................................................................................................. 9
3.1.1 Make an outbound call ........................................................................................................ 9
3.1.2 Receive an inbound call ...................................................................................................... 9
3.1.3 Fax/Modem....................................................................................................................... 9
3.1.4 Flash – Analog Port (SLT) Flash Recognition ........................................................................ 9
3.2. FXO Application ............................................................................................................. 9
3.2.1 Receive a call from FXO IP line ................................................................................ 9
3.2.2 Receive a call from PSTN line ................................................................................... 9
3.2.3 Call Abandon .........................................................................................................10
3.3. System Management.......................................................................................................10
3.3.1 Access Control for Web Page..............................................................................................10
3.3.2 Default Set.......................................................................................................................10
3.3.3 System Time & Date.........................................................................................................10
3.3.4 Auto Provisioning .............................................................................................................10
3.4. Voice Features................................................................................................................10
3.4.1 Caller ID Detection/Generation ...........................................................................................10
3.4.2 PSTN Backup................................................................................................................... 11
4. Configuration..................................................................................................................................12
4.1 Setup........................................................................................................................................12
4.2 Establish the Connectio n .............................................................................................................12
4.3 Device Info................................................................................................................................14
4.3.1 Summary .........................................................................................................................14
4.3.2 Statistics..........................................................................................................................14
4.3.3 Route..............................................................................................................................15
4.3.4 ARP ................................................................................................................................15
4.3.5 DHCP .............................................................................................................................16
4.4 Advanced Setup..........................................................................................................................17
4.4.1 LAN ................................................................................................................................17
4.4.2 WAN ...............................................................................................................................17
4.4.3 NAT ................................................................................................................................18
4.4.4 Quality of Service.............................................................................................................19
4.4.4.1 DSCP Marking...............................................................................................................19
4.4.4.2 Bandwidth Control.........................................................................................................20
4.4.5 Dynamic DNS ..................................................................................................................20
4.5 Wireless ....................................................................................................................................23
4.5.1 Basic ...............................................................................................................................23
4.5.2 Security...........................................................................................................................23
4.5.3 Advanced.........................................................................................................................24
4.6 Voice.........................................................................................................................................26
4.6.1 Extension.........................................................................................................................26
4.6.2 Transmission....................................................................................................................27
4.7 Management..............................................................................................................................30
4.7.1 Settings ...........................................................................................................................30
4.7.2 Access Control.................................................................................................................31
4.7.3 System Log......................................................................................................................32
4.7.4 Time Setting.....................................................................................................................32
4.7.5 Update Software...............................................................................................................33
4.7.6 Reboot.............................................................................................................................33
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4.8 Diagnostics................................................................................................................................34
4.9 Logout......................................................................................................................................34
Appendix 1: Product Summary.............................................................................................................35
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1. Introduction
The IG7500 Gateway supports a FXS port and a FXO port , both ha ve a separate SIP account
assigned to register to remote SIP Sever. The IG7500 also support IP networking systems.
The IG7500 design is designed for hosted IP providers that want to provide fax services,
support PSTN failover, and managed WLAN for the customers.
Interfaces
u 1 FXO port (Loop Start, for PSTN)
u 1 FXS port (f or Analog Telephone or FAX)
u 1 WAN port: 10BASE-T/100BASE-TX/1000BASE-T Gigabit Ethernet port
u 4 LAN ports: 10BASE-T/100BASE-TX
u 802.11b/g/n WiFi access point
u 3 USB 2.0 host ports: Connects to your USB storage devices, USB printer or
3G dongle.
Basically, the Maul is required to do the following things:
(1) To understand the architecture, resources, and devices of whole environment
which will be involved with the VoIP communications.
(2) To build a common setting file.
(3) To configure each interfaces and install them.
(4) And to solve the problems that users encounter during operation.
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2. Getting to Know the IG7500
2.1 Front Panel
The front panel contains several LEDs that indicate the status of the IG7500.
Figure 2-1. Front Panel of IG7500
LED Name Color Status Description
On Power On POWER Blue
Off Power off
On Wireless LAN is active WIRELESS Blue
Off Wireless LAN is idle
On Wireless LAN is active WAN Blue
Off Wireless LAN is idle
Off Phone is idle TEL Blue
On Phone is active
Off PSTN Line is idle LINE Blue
On PSTN Line is active
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2.2 Rear Panel
The rear panel contains th e ports for the IG7500's data and power connections.
Figure 2-2. Rear Panel of IG7500
Label Function
Line RJ-11 connector: Connects the device to your PSTN lines .
TEL RJ-11 connector: Connects the device to your analog phone.
WAN RJ-45 connector: Connects the device to your cable modem, or to your
ADSL Modem. It’s to connect to the remote network .
LAN 4 RJ-45 connector: Connects the device to your PC's Ethernet port, or to
the uplink port on your LAN's hub.
USB 2 USB ports Connects to your USB storage devices, USB printer or 3G
dongle
RST Reset button.
DC-IN Connects to the supplied power converter cable.
USB Connects to your USB storage devices, USB printer or 3G dongle
Power Power On/Off button
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3. General Features
(Some enhanced features as described will be added soon.)
3.1. FXS Application
It needs to program the FXS IP account in Web (Voice – Extension), and get the
registration well first.
3.1.1 Make an out bound call
Dial a phone number. When dialing the pound (#”) key or waiting Interdigit Timeout
(programmed in “Web – Voice – Transmission; Default: 5 seconds), the FXS IP call is
formed.
If the FXS IP line fails to register the SIP server:
- If no PSTN line is connected to FXO port, it provides Congestion Tone to FXS when
the FXS goes off-hook.
- If the PSTN line is in use, it provides Congestion Tone to FXS when the FXS goes
off-hook.
- If the PSTN line is idle, the call will be made through the PSTN line..
3.1.2 Receive an inbound call
When getting the inbound call from the FXS IP line, it rings the FXS phone imm ediately.
The call is formed when the FXS phone answers the call.
3.1.3 Fax/Modem
IG7500 supports FAX/modem tone detection and auto-fallback to G.711. IG7500 also
support to use T.38.
3.1.4 Flash – Analog Port (SLT) Flash Recognition
Flash is the momentary operation of the hook-switch at the analog device, which can be
deciphered in such a way that the previous call in progress is held, or placed in a status
of transfer awaiting further instructions from the user.
3.2. FXO Application
It needs to program the F XO IP account in Web (Voice – Extension), and get the
registration well first.
3.2.1 Receive a call from FXO IP line
If the PSTN line doesn’t exist, the call will be rejected immediately.
If the PSTN line exists, the call between PSTN line and IP line is formed immediately.
When the caller on the IP line hears the PSTN dial tone, dials a phone number to form
the PSTN call.
3.2.2 Receive a call from PSTN line
If the FXO IP account registers well, IG7500 makes the IP call to the specified phone
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number (programmed in “Web – Voice – Extension à FXO) through the IP line
immediately.
If the FXO IP account is at Fail state, and the FXS is at idle state, the PSTN line will ring
the FXS phone.
3.2.3 Call Abandon
For PSTN call, IG7500 provides the facility to monitor the call status. I f the remote party
hangs up, the ongoing call will be terminated.
The PSTN line monitor is accomplished through monitoring the loop-break signal,
polarity reversal or busy tone. The value range of loop-break signal is:
“Disable”/100/200/…/1000 ms.
3.3. System Management
3.3.1 Access Control for Web Page
IG7500 provides two Access modes for Web Page
- Administrator mode: unrestricted access and program. The mode can be used
from LAN and WAN.
(Default: admin1234/123456)
- Support Mode: allow an ISP technician to maintain and run diagnostics. It can be
used from WAN only.
(Default: support/support)
3.3.2 Default Set
Clear all settings and return the IG7500 set to the factory condition.
3.3.3 System Time & Date
The IG7500 system provides a built -in time clock to track System Time. This clock has
the ability to automatically adjust with network NTP server through i nternet.
3.3.4 Auto Provisioning
WAN Management Protocol (TR-069) allows an Auto-Configuration Server (ACS) to
perform auto-configuration, provision, collection, and diagnostics to this device.
Firmware upgrade or vendor configuration file backup can be done remotely on ACS
server. Select the desired values and click "Save Settings" to configure the TR-069
client options.
IG7500 also provides an Auto Provision Server (APS) to update IG7500 FW and
Update / Retrieve IG7500 Configuration.
3.4. Voice Features
3.4.1 Caller ID Detection/Generation
IG7500 provides the ability to detect the calling party identification provided by CO via
PSTN lines or by Uplink Server via IP lines.
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IG7500 also provide Caller ID Generation to the Caller ID equipped Single Line
Telephone.
3.4.2 PSTN Backup
In case of power failure, IG7500 automatically switches the first PSTN line to the
Single-line analog phone.
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4. Configuration
(Some enhanced configuration items as described will be added soon.)
4.1 Setup
l Connect the IG7500 to PC.
l The default LAN IP of the IG7500 is 192.168.1.1.
l The default WAN IP of the IG7500 depends on upper router ’s DHCP server.
l For web login, the default user name is “admin1234”, the default password is
“123456”.
l For telnet login, the name/password is the same as web login.
4.2 Establish t he Connection
Enter the IP address of IG7500 from the Web Browser.
A Dialogue Box will pop up to request the user to enter username and password. (Figure
4-1)
Figure 4-1. Authentication
Please enter the management username/password into the fields then click the OK button
(default username/password is admin1234/ 123456).
When the authentication is OK, the home page “Device Info – Summary” will be displayed.
In the Web Configuration, it is divided into eight categories (Figure 4-2):
l Device Info
l Advanced Setup
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