TECOM Challenger10 Administrator's Manual

Challenger10

Administrators Manual

P/N MAADMN-TS1016 • REV 01 • ISS 18FEB13

Copyright © 2013 UTC Fire & Security. All rights reserved.

Trademarks and

patents

The Challenger10 name and logo are trademarks of

UTC Fire & Security.

Other trade names used in this document may be trademarks or
registered trademarks of the manufacturers or vendors of the
respective products.

Manufacturer Interlogix (a division of UTC Fire & Security Australia Pty Ltd)

Level 1, 271–273 Wellington Road, Mulgrave, VIC, 3170, Australia

Agency compliance

Contact information

For contact information, see www.interlogix.com.au.

N4131

Challenger10 Administrators Manual i

Content

Important information iii
Preface v

Chapter 1 Introduction 1

Welcome to the Challenger system

2

Testing your system

3

Challenger user interfaces

3

Using the keypad

7

What is a user?

10

Chapter 2 Administrator tasks 13

Testing input devices

14

Chapter 3 Menu reference 17

Option

1 Panel Status

18

Option

2 Input Unsealed

18

Option

3 Input In Alarm

19

Option

4 Input Isolated

19

Option

5 History

20

Option

6 Test

Report 21

Option

7 Service Menu

23

Option

8 Film Counters

25

Option

9

Input Text 25

Option

10 Isolate

25

Option

11 Deisolate

26

Option

12 Test Input

26

Option

13

Start Auto Access Test 27

Option

14

Program

Users

30

Option

15 Time & Date

37

Option

16 Isolate/Deisolate RAS/DGP

40

Option

17 Enable/Disable Service Tech

40

Option 18 Reset Cameras 41

Option

19 Install Menu

41
Option 20 Door and Floor Groups 42
Option 21 Holidays 44

Option

22 Open Door

46

Option

23

Unlock, Lock, Disable and Enable 46

Appendix A Programming worksheets 49

Users worksheet 50
Door groups worksheet 51
Floor groups worksheet 52
Holidays worksheet 53

ii Challenger10 Administrators Manual

Glossary 55
Index 63

Challenger10 Administrators Manual iii

Important information

Agency compliance

This product conforms to the standards set by Standards Australia on behalf of

the Australian Communications and Media Authority (ACMA). UTC Fire &

Security recommend enclosure covers remain fitted to maintain C-Tick
compliance.

Limitation of liability

To the maximum extent permitted by applicable law, in no event will Interlogix (a
division of UTC Fire & Security Australia Pty Ltd) be liable for any lost profits or
business opportunities, loss of use, business interruption, loss of data, or any
other indirect, special, incidental, or consequential damages under any theory of
liability, whether based in contract, tort, negligence, product liability, or otherwise.
Because some jurisdictions do not allow the exclusion or limitation of liability for
consequential or incidental damages the preceding limitation may not apply to
you. In any event the total liability of Interlogix shall not exceed the purchase
price of the product. The foregoing limitation will apply to the maximum extent
permitted by applicable law, regardless of whether Interlogix has been advised of

the possibility of such damages and regardless of whether any remedy fails of its
essential purpose.

Installation in accordance with this manual, applicable codes, and the instructions
of the authority having jurisdiction is mandatory.

While every precaution has been taken during the preparation of this manual to
ensure the accuracy of its contents, Interlogix assumes no responsibility for

errors or omissions.

iv Challenger10 Administrators Manual

Regulatory requirements for New Zealand

Some parameters required for compliance with Telecom’s Telepermit
requirements are dependent on the equipment (PC) associated with this device.
In order to operate within the limits for compliance with Telecom’s Specifications,
the associated equipment shall be set to ensure that:

• There shall be no more than 10 call attempts to the same number within any
30 minute period for any single manual call initiation.

• The equipment shall go on-hook for a period of not less than 30 seconds
between the end of one attempt and the beginning of the next attempt.

• Automatic calls to different numbers are spaced such that there is no less

than 5 seconds between the end of one call attempt and the beginning of
another.

• This equipment shall not be set up to make automatic calls to the Telecom
‘111’ Emergency Service.

• The associated equipment shall be set to ensure that calls are answered
between 3 and 30 seconds of receipt of ringing.

Refer to the Challenger10 Programming Manual for details about programming

these parameters.

Challenger10 Administrators Manual v

Preface

This is the Challenger10 Administrators Manual. It is part of the following suite of
manuals for the Challenger10 intrusion detection and access control panel.

• The Challenger10 Installation and Quick Programming Manual is for
installation technicians to install and commission a Challenger panel.

• The Challenger10 Users Manual is suitable for most users of the
Challenger10 system to perform everyday tasks.

• The Challenger10 Administrators Manual is for users and system
administrators who need to manage the Challenger10 system via its

text-based user interface.

• The Challenger10 Programming Manual is for system administrators and

installers who need to manage the Challenger10 system via its
text-based user interface (in particular the “Install” menu).

Notes

• The permissions assigned to you may not allow you to do everything
described in this manual. You may not be able to see all menu items
described in this manual.

• A qualified service person, complying with all applicable codes, should
perform all required hardware installation.

vi Challenger10 Administrators Manual

Challenger10 Administrators Manual 1

Chapter 1

Introduction

Summary

This chapter provides an introduction to the Challenger system.

Content

Welcome to the Challenger system

2

Testing your system

3

Challenger user interfaces

3

The LCD screen 4
Area LEDs 5
CA111x status LEDs 5
TS0804 system fault LEDs 6
TS0804 system alarm LEDs 6
Internal beeper 6

Using the keypad

7
Displaying input names 8
Selecting areas by searching 8
Entering text via RAS 9
Using the menu 10

What is a user?

10

Codes 11

Chapter 1: Introduction > Welcome to the Challenger system

2 Challenger10 Administrators Manual

Welcome to the Challenger system

The Challenger integrated intrusion detection and access control panel is widely

accepted as a versatile, high-quality, Australian-designed product. Challenger’s
customisable design makes it the benchmark for intrusion detection (alarm) and

access control systems.

The Challenger panel is the heart and soul of the Challenger intrusion detection
and access control system. The Challenger system is essentially a collection of
databases that are stored in the panel’s onboard memory and can be

programmed by the installer (or administrator, as applicable) using the following
tools:

• LCD RAS: Initially the Challenger system must be programmed using a
remote arming station (RAS) fitted with a liquid crystal display (LCD) screen
and keypad. The RAS’s text-based user interface provides a menu that is

numbered for rapid access. This manual describes how to program and

operate a Challenger system by means of a RAS.

• Management software: A Challenger system that is configured and
programmed to be accessed via management software (such as Security
Commander) may be programmed and operated via the management

software on a graphical interface. Any changes to the Challenger system
made via management software must be downloaded to the Challenger panel
before they take effect.

This manual is a reference for the Challenger operations and programming that

can be done via RAS. Use management software for advanced operations and

programming, and refer to the documentation provided with the management
software for assistance.

Note: If management software is used to program a Challenger panel, to change

user data or access control data, or used to upload a panel’s programming, the
management software becomes the primary location for the panel’s data, and the

panel becomes the secondary location. In other words, keep track of where the
‘correct’ version of Challenger data is stored. As administrator you are
responsible to avoid loss of data, errors in data, or uncertainty about the validity

of data.

A Challenger system might be managed locally from an LCD RAS or via a
locally-connected management software computer (Windows computer).
Alternatively, the system might be managed remotely via management software

computers.

In an Enterprise-wide intrusion detection and access control system, thousands
of Challenger systems can be programmed, controlled, and monitored by

hundreds of operators working on management software computers in remote

locations. Refer to the documentation provided with the management software

for details.

Chapter 1: Introduction > Testing your system

Challenger10 Administrators Manual 3

Your Challenger system has been programmed to meet your specific

requirements. Therefore, not all of the features described in this manual may
apply to your system. Also, some of the features described in this manual will not
be visible to all users (see “What is a user?” on page 10). Your system may have
extra features or equipment installed. The programming instructions for extra
equipment are supplied separately.

Testing your system

It is important that you regularly test your Challenger system to ensure that all
installed equipment is operating properly.

You may have a technician operate your Challenger system locally or remotely to
test and service your intrusion detection system. There are various tests that can
be used to ensure your system is working correctly. We recommend that you
discuss with the technician the testing processes you can perform to check your

system, and its ability to report to your remote monitoring company (if
applicable).

Routine maintenance on intruder alarm systems installed in a client’s premises
should be performed in accordance with AS2201.1-1998 SECTION 5.
MAINTENANCE, RECORDS AND REPORTS. Note that this standard requires
that routine maintenance be performed at least once per year. Refer to the

Challenger10 Programming Manual for maintenance recommendations.

Challenger user interfaces

A Challenger system typically has at least one LCD RAS connected to one of two
LANs (RS-485 data buses). The LCD screen plus keypad provides a text-based
user interface for programming and operating the Challenger system. Up to 32
RASs may be connected to the Challenger LANs.

A RAS with a keypad and liquid crystal display (LCD) screen (or a touch screen)
enables authorised users to enter a series of numbers called a “code”, in order to
perform functions such as accessing the Challenger’s menus, or to open doors.

The CA111x models of the LCD RAS are used in this manual for illustrations and
keypad depictions. The CA1116 model shown here (with cover removed)
includes a four-line LCD screen and an integral card reader. Figure 1 on page 4
indicates the locations of various controls on the CA1116 RAS.

Chapter 1: Introduction > Challenger user interfaces

4 Challenger10 Administrators Manual

Figure 1: Details of CA1116 RAS

8

9

(1)

(2)

(4)

(5)

(6)

(7)

(1)

(9)

(10)

(8)

(12)

(11)

(3)

(1) Status LEDs
(2) LCD screen
(3) Area search mode key.
(4) Press the On key after entering your PIN

to tell the Challenger system that you

want to arm your areas. (Some arming
stations have a # instead of the ON key).

(5) Press the Off key after entering your PIN

to tell the Challenger system that you
want to disarm your areas. (Some arming

stations have a * instead of the OFF key).

(6) Press a numeric key to enter numbers,

and for entering text when programming

user names.

(7) Press the Menu* key to display the menu

login prompt; backspace to correct an
error; or to scroll backwards in the menu.

(Some arming stations have only a *

without the word “menu”).

(8) Area LEDs

(9) Card reader icon (applies to CA1115 and

CA1116 models).

(10) Press the up arrow and down arrow

keys to scroll through menu options.

(Some arming stations have a NEXT key
to display additional text).

(11) Press the Clear key to exit the current

function or operation and return to alarm

control prompt. (Available on some
arming stations only).

(12) Press the ENTER

key when information is

to be processed (similar to the Enter key
on a computer); or to scroll forwards in
the menu. (Some arming stations have a
# instead of the ENTER key).

The LCD screen

Messages are displayed on the liquid crystal display (LCD) screen on the keypad
or on a touch screen. These messages guide you through the functions of the

Challenger system, such as identifying problems, the procedures necessary to
rectify problems, programming functions, and other menu options. The display

might also show information you have entered on the keypad. The second line of
the display shows instructions and the characters you enter on the keypad.

Welcome screen

A RAS’s LCD screen displays messages about the state of the Challenger
system and to help navigate the menu options (subject to permissions). The

display might also show information you have entered on the keypad.

Chapter 1: Introduction > Challenger user interfaces

Challenger10 Administrators Manual 5

Figure 2: Default LCD welcome screen

There Are No Alarms In This Area

Code:

The welcome screen indicates that the Challenger system is ready to receive
commands. The top line is a configurable custom message, such as the default
time and date, or other text, such as the company name.

Note: Images of LCD screens used in this manual are for illustration only and

may not match actual RAS LCD screens.

In some instances there is insufficient space to display all the text being
presented (for example, a list of areas in your building). LCD RASs that have
small displays (16-characters LCD screens) scroll longer strings of text in order
to display entire messages. This scrolling is referred to as ‘rotation’. When a long
message displays, the text rotation begins after a configurable delay, and scrolls
at a configurable speed (this functionality is not applicable to TS0004 or TS0210
LCD RASs).

The bottom line displays “Code” to indicate that the Challenger system is ready
to accept a user’s personal identification number (PIN), also called a code. The

bottom line may also display instructions and the characters you enter on the
keypad (except for PINs, which are shown as ‘*’ characters).

Area LEDs

RASs have up to 16 area LEDs that can be used to indicate the state of the
system’s 99 areas. Areas 1 to 16 are mapped to the RAS’s area LEDs by default,

but can be reassigned by the installer as needed.

When the CA111x RAS cover is open or removed, 16 LEDs are visible at the
bottom of the RAS. Each LED represents an area, and the indications are as
follows:

• The LED illuminates when its corresponding area is armed (secure).

• The LED flashes slowly when a fault is detected, or when an alarm occurs, in
disarm (access).

• The LED flashes quickly when a fault is detected, or when an alarm occurs, in
arm (secure).

CA111x status LEDs

CA111x RASs have four status LEDs above the LCD screen. The indications are
as follows:

• Power—illuminates when the RAS is powered.

• Fault—flashes when there is a system fault (i.e. comms fault, RAS fault, DGP

fault, battery test fail, or hardware tamper).

Chapter 1: Introduction > Challenger user interfaces

6 Challenger10 Administrators Manual

• Access—flashes once when a card is badged at CA1115 or CA1116 RASs
(subject to Valid Card Flash programming).

• Alarm—flashes when there is an access alarm, a 24-hour alarm, or a secure
alarm.

TS0804 system fault LEDs

TS0804 RASs have system fault LEDs that indicate as follows:

• Comms—illuminates if there is a failure in the communications between the
Challenger panel and a remote monitoring station.

• RAS—illuminates if a remote arming station is offline.

• DGP—illuminates if an access controller or data gathering panel is offline.

• Battery—illuminates if the auxiliary battery power is found to be low after

mains power is lost.

TS0804 system alarm LEDs

TS0804 RASs have system alarm LEDs that indicate as follows:

• Access—illuminates if an alarm has occurred in an area that is occupied and
the intrusion detection system has been set to allow normal access.

• 24 Hr—illuminates if an alarm has occurred in an area where an input device
has been programmed for 24 hour monitoring.

• Secure—illuminates if an alarm has occurred in an area that is secure
(armed).

• Tamper—illuminates if an alarm has occurred due to tamper.

Internal beeper

The RAS’s beeper provides a number of indications:

• A short beep indicates that a valid card is presented at a reader or a key is

pressed on a keypad. The beep may be followed by two beeps to indicate

that access has been granted (for example, to open a door).

• Seven short beeps indicates that a PIN or card is not valid at the particular
RAS or at the particular time, or that the area you are attempting to arm has

an input that is unsealed or in alarm.

• A continuous tone indicates that an input test is being performed.

• Continuous beeping indicates that one or more inputs are in local alarm.

• Your Challenger system may be programmed so that the RAS beeps whilst
an entry timer, exit timer, or warning timer is running.

Chapter 1: Introduction > Using the keypad

Challenger10 Administrators Manual 7

Using the keypad

Use the following steps to access the menu when the “Code” prompt is displayed
on the bottom line of the LCD screen.

In the following example, the system is configured to display the time and date
instead of the default message “There Are No Alarms In This Area”.

14:01 30/08/2012

Code:

1. Press [MENU*].

To Access Menu Enter Code

Code:

2. Press nnnn (where nnnn is your code), and then press [ENTER] to display the
user menu prompt.

“0”-Exit “ENTER”-Down “*”-Up

0-Exit, Menu:

3. From the user menu prompt, you can now select the menu option you need
(see Figure 1 on page 4), or press [0] [ENTER] to exit. Alternatively, press
[ENTER] (or the RAS’s down button, if applicable) to view the available user
menu options in sequence.

4. When finished, press [0] [ENTER] or [CLEAR] to exit the menu.

Note: After a few minutes of inaction, the Challenger system automatically exits

the menu and returns to the “Code” prompt. However, we recommend that you
press [0] [ENTER] or [CLEAR] to exit the menu when you are finished, in order to
prevent unauthorised use (that would otherwise be logged against your code).

The following keys are used to move between menu options:

• Press [ENTER] to scroll forward one menu option.

• Press [MENU*] to scroll backward one menu option.

• Press the menu number and press [ENTER] to jump directly to a menu.

• Press [0] [ENTER] or press [CLEAR] to exit the menu.

To program a value, such as a number or amount, enter the value and press
[ENTER]. The information will be saved. Press [ENTER] to display the next

option.

To program a YES/NO option, press [ENTER] to accept the display or press
[MENU*] to toggle between YES and NO. Press [0] [ENTER] to skip options.

Chapter 1: Introduction > Using the keypad

8 Challenger10 Administrators Manual

Displaying input names

Input devices are identified by a number from 1 to 1008 and (optionally) a name

programmed by the installer. The name is useful to determine the location of an
input device that is unsealed or in alarm.

Your Challenger system may be programmed to display inputs by their number,
along with their name (Figure 3 below).

Figure 3: Input name displayed

Unsealed On 6, Front Door Contact

NEXT or ENTER

Alternatively, your system might be programmed to display a list of input
numbers (Figure 4 below).

Figure 4: Input numbers displayed

Unsealed On 6, 7, 9

NEXT or ENTER

In this case, enter an input number, and then press [ENTER] to display the
input’s name.

Selecting areas by searching

Areas are identified by a number from 1 to 99 and (optionally) a name
programmed by the installer.

When arming or disarming the system, you may want to select a specific area
instead of selecting all areas. Some RAS models (such as the CA111x series)
support area search mode to help you quickly find areas by name.

For example to use a CA1116 RAS (see Figure 1 on page 4) to arm an area
named “East wing foyer”:

1. Press nnnn (where nnnn is your code), and then press [ENTER] or [ON]. Any
disarmed areas that are assigned to your alarm group are listed.

2. Press the area search mode key (Figure 1, item 3) to begin area search.

Chapter 1: Introduction > Using the keypad

Challenger10 Administrators Manual 9

Figure 5: Area search prompt

Area Search is ,(*)-End

3. Use the RAS keypad to enter a search character or string, as described in
“Entering text via RAS” below. When each character is displayed, press
[ENTER] to move to the next position. When finished, press [*] [*] to list all

areas that contain the string.

For example, search for “EAST ” to find all with area names beginning with
that text (including “East wing foyer”). Search is not case-sensitive.

4. When the list of areas displays, you can press the area number, and then
press [ENTER] to arm only that area. Alternatively, press [0] [ENTER] to arm

all of the found areas.

5. When finished arming areas, press [ENTER] to exit the display.

Entering text via RAS

A RAS keypad can be used to create or edit text, such as user names. When
required, the keypad automatically changes to text edit mode, where numbered
keys can produce both text and numerals, as listed in Table 1 on page 10. For
example, press [2] for “D”, press [2] [2] for “E”, and so on.

Press [ENTER] to save the first value, and move to the second value.
Alternatively, if the RAS has up and down arrow keys, you can press an up or

down key to save and move between the first and second values.

When each required character is displayed, press [ENTER] to move to the next
position. When finished, press [MENU*] to save the name, and press [MENU*] a
second time to exit. In this option, [ENTER] has no other function than to move

the cursor.

Note: If you make a change, then only the letters to the left-hand side of the

cursor will be saved (the cursor must be to the right-hand side of the name when
you press [MENU*] to save).

Chapter 1: Introduction > What is a user?

10 Challenger10 Administrators Manual

Table 1: Key presses to produce characters

Key 1st 2nd 3rd 4th 5th 6th 7th

1 A B C 1 a b c

2 D E F 2 d e f

3 G H I 3 g h i

4 J K L 4 j k l

5 M N O 5 m n o

6 P Q R 6 p q r

7 S T U 7 s t u

8 V W X 8 v w x

9 Y Z sp 9 y z sp

0 . — & 0 . — &

Using the menu

The Challenger system’s user menu has 23 options for use by authorised users,
administrators, or installers. The user menu is described in detail in Chapter 3
“Menu reference” on page 17.

Note: A menu option will be visible to you only if allowed by the alarm group

assigned to you and to the alarm group assigned to the particular RAS that you

are using.

What is a user?

A user is someone with a PIN and/or a card who can operate the Challenger
system. It helps to think of users as three main types:

• Users: Users can typically arm or disarm the intrusion detection system
(called alarm control), handle alarms, or open doors (called access control).

User tasks are described in the Challenger User Manual.

• Administrators: In addition to a user’s role, administrators can add users and
perform other administrative tasks, as described in this manual.

Chapter 1: Introduction > What is a user?

Challenger10 Administrators Manual 11

• Installers: Installers (or alarm technicians) typically install, program, and
maintain the Challenger system. Installer tasks are described in the
Challenger10 Programming Manual. Some tasks (such as testing inputs) may

be performed by installers instead of administrators. These tasks are
described in this manual.

The differences between types of users is determined by what they can do

(arming and disarming the system, and by accessing the Challenger menu) and
where they can go (by opening doors or accessing floors via a lift).

• A user’s ability to arm and disarm the system and to access the Challenger
menu is determined by assigning an alarm group to the user. Refer to the

Challenger10 Programming Manual for details about alarm groups.

• A user’s ability to open doors is determined by assigning a door group to the
user.

• A user’s ability to access a floor via a lift is determined by assigning a floor
group to the user.

Codes

A PIN (or user code) is a series of 4 to 10 digits that uniquely identifies you to the
Challenger system. Your Challenger system may be programmed so that you
can use your PIN to arm and disarm the system and to open doors.

Alternatively, your system may allow the use of a door code to open doors, and a
duress code to send a message to the alarm monitoring company. These terms
are explained in the Challenger10 Users Manual.

Chapter 1: Introduction > What is a user?

12 Challenger10 Administrators Manual

Challenger10 Administrators Manual 13

Chapter 2

Administrator tasks

Summary

This chapter describes the tasks that a user with administrator privileges would

typically perform via a Challenger RAS. These administrator tasks are in addition
to tasks such as arming, disarming, and so on, which are described in the

Challenger10 User Manual.

Content

Testing input devices

14
Overview 14
Conducting an access test 14
Cancelling an access test 15
Conducting a secure test 16
Cancelling a secure test 16

Chapter 2: Administrator tasks > Testing input devices

14 Challenger10 Administrators Manual

Testing input devices

Testing of Challenger devices may be performed by Challenger system

administrators and/or by installers, depending on the situation. In addition, your

system may be programmed to initiate tests automatically when arming or
disarming the system.

Note: “Automatic test” actually means to automatically start a test interval during

which you can test inputs by, for example, opening and closing a door to verify

that the Challenger system correctly identifies the input’s change of state from
sealed to unsealed and then back to sealed.

Overview

Input devices are the various items such as passive infrared (PIR) detectors,
switches, buttons, and so on, that can indicate a change of state in the

Challenger system. The system can recognize input states of sealed and

unsealed, and optionally open and shorted (when input tamper monitoring is
used).

Testing of inputs involves monitoring the state of the input whilst changing its

state from sealed to unsealed, and then back to sealed. This is typically done by,
for example, opening and closing a door and then checking the Challenger

system to verify that the change was correctly reported.

Being highly configurable, the Challenger system contains a number of testing
options to suit a variety of applications. For example:

• You may need to test individual inputs on an ad hoc basis when a device
appears to be faulty. See “Option 12 Test Input” on page 26.

• The system may need to be tested periodically in accordance with Australian
Standard AS2201.1.

• High security applications like banks may require particular inputs (for
example, hold up and suspicion buttons) to be tested in access mode at the

start of every day.

Each input must be programmed for appropriate testing options and the system
must be programmed with an appropriate system test mode. In order to conduct
tests and interpret reports, you need to understand how certain terms are used.
Refer to the Glossary for details.

Conducting an access test

Access testing is typically used for alarm inputs and cameras that you need to
test as soon as the area is disarmed. For example, to enable you to test a hold­up button immediately after disarming the area.

Chapter 2: Administrator tasks > Testing input devices

Challenger10 Administrators Manual 15

If your system contains areas configured as vaults, then the access test operates
as follows:

• Disarming the vault area only, starts the access test on the vault area only.

• Disarming all areas (including the vault area), starts the access test on all

areas.

• Disarming the non-vault areas only, does not start the access test.

Your system may be programmed to automatically go into access test mode

when disarming areas that contain inputs configured for access testing. In such a
case, the RAS beeper sounds during the access test time, and the LCD screen
indicates that the access test is running (Figure 6 below).

Figure 6: Access test RAS display

Access test, NEXT For Untested

“0”- Cancel:

The access (disarmed) test is a defined interval during which specific inputs may

be tested to see if they are operating correctly when the area is occupied. The

input must be programmed to be included in access tests (determined by the
input’s test type). The input (for example, a hold-up button) is disabled during any

access test on areas assigned to it.

The area is disarmed after one of the following occurs:

• The access test is cancelled by the user.

• The required inputs are tested (toggled from sealed to unsealed and back to
sealed).

• The access test time expires.

An input’s access test is recorded as completed if the input is toggled from
sealed to unsealed and back to sealed (typically by a technician activating a
sensor such as a door contact).

Note: If cameras are programmed to be tested during the access test, and the

system is programmed as a financial institution, then the film counters

automatically display after the cameras are tested.

Following an access test, you can view the access test report to see if any of the
required inputs are untested (see “Access test report” on page 21).

See also “Option 13 Start Auto Access Test” on page 27 for details of how to
manually initiate the access testing interval.

Cancelling an access test

From the access test RAS display (Figure 6 above), press [0] [ENTER] [ENTER].
The RAS beeper stops sounding and the selected areas are disarmed.

Chapter 2: Administrator tasks > Testing input devices

16 Challenger10 Administrators Manual

Conducting a secure test

Secure testing is typically used for inputs that you need to test whilst the area is
being armed, for example, to enable you to test a door contact at the end of the
day when arming the area.

Your system may be programmed to automatically go into secure test mode

when arming areas that contain inputs configured for secure testing. In such a
case, the RAS beeper sounds during the test interval, and the LCD screen
indicates that the secure test is running (Figure 7 below).

Figure 7: Secure test RAS display

Secure test, NEXT For Untested

“0”- Cancel:

The secure (armed) test is a defined interval during which specific inputs may be

tested to see if they are operating correctly when the area is unoccupied. The

inputs must be programmed to be included in secure tests (determined by the
input’s test type).

The area is armed after one of the following occurs:

• The secure test is cancelled by the user.

• The required inputs are tested (toggled from sealed to unsealed and back to
sealed).

• The secure test time expires.

An input’s secure test is recorded as completed if the input is toggled from sealed

to unsealed and back to sealed.

Following a secure test, you can view the secure test report to see if any of the
required inputs are untested (see “Secure test report” on page 22).

Cancelling a secure test

From the secure test RAS display (Figure 7 above), press [0] [ENTER] [ENTER].
The RAS beeper stops sounding (after the auto test interval expires) and the

selected areas are armed.

The secure test takes a little time to finish, in order to give the tested inputs time
to reseal.

Challenger10 Administrators Manual 17

Chapter 3

Menu reference

Summary

This chapter provides details of the Challenger10 user menu options, with the
exception of option 19 Install Menu (which is described in the Challenger10

Programming Manual).

The ability to access a particular RAS menu option is subject to both the user’s

and the RAS’s alarm groups. For example, the RAS may have the permission to

display option 19 Install Menu, but if the user does not also have this permission
then the option cannot be accessed.

Content

Option

1 Panel Status

18

Option

2 Input Unsealed

18

Option

3 Input In Alarm

19

Option

4 Input Isolated

19

Option

5 History

20

Option

6 Test

Report 21

Option

7 Service Menu

23

Option

8 Film Counters

25

Option

9

Input Text 25

Option

10 Isolate

25

Option

11 Deisolate

26

Option

12 Test Input

26

Option

13

Start Auto Access Test 27

Option

14

Program

Users

30

Option

15 Time & Date

37

Option

16 Isolate/Deisolate RAS/DGP

40

Option

17 Enable/Disable Service Tech

40

Option 18 Reset Cameras 41

Option

19 Install Menu

41
Option 20 Door and Floor Groups 42
Option 21 Holidays 44

Option

22 Open Door

46

Option

23

Unlock, Lock, Disable and Enable 46

Chapter 3: Menu reference > Option 1 Panel Status

18 Challenger10 Administrators Manual

Option

1 Panel Status

Use Panel Status to list:

• Inputs in alarm. The input number is preceded by “A”.

• Inputs in tamper alarm. The input number is preceded by “T”.

• Isolated inputs. The input number is preceded by “i”.

• Unsealed inputs. The input number is preceded by “u”.

• System alarms. For example, DGP tamper.

From the User menu prompt (see “Using the keypad” on page 7), press
[1] [ENTER] to display a list of active alarms, tamper alarms, isolated inputs, or

unsealed inputs.

No Alarms, Tampers, Isolates, Unsealed.

Press ENTER

Press [ENTER] to exit this option, or press [NEXT] to update the display.

When one or more inputs are in alarm, tamper alarm, isolated, or unsealed, the
LCD screen displays the most recent alarm. If you see only numbers and no
names, refer to “Displaying input names” on page 8.

Summary On u2, Front Door Contact

NEXT or ENTER

Press [NEXT] or [MENU*] to display additional inputs, if any. Press [ENTER] to
exit the option.

Option

2 Input Unsealed

From the User menu prompt (see “Using the keypad” on page 7), press
[2] [ENTER] to display a list of unsealed inputs (for example, an open door

contact). The LCD screen displays the following information when no inputs are
unsealed.

All Inputs are Sealed.

Press ENTER

Note: If the system is configured for input tamper monitoring (four-state

monitoring), open circuit and short circuit conditions are also displayed.

Press [ENTER] to exit this option, or press [NEXT] to update the display.

When one or more inputs are unsealed, the LCD screen displays the inputs. If
you see only numbers and no names, refer to “Displaying input names”

on page 8. The input number is preceded by A if the unsealed input is in alarm,
or T if in tamper.

Chapter 3: Menu reference > Option 3 Input In Alarm

Challenger10 Administrators Manual 19

Unsealed On A2, Front Door Contact

NEXT or ENTER

Press [ENTER] to exit the option. Alternatively, press [NEXT] to display additional
unsealed inputs.

Option

3 Input In Alarm

From the User menu prompt (see “Using the keypad” on page 7), press
[3] [ENTER] to list all inputs that are in an alarm state (but not in local alarm
state). You need to know what inputs are in alarm so that the cause of the alarm

can be investigated and the alarm reset.

The LCD screen displays the following information when no inputs are in alarm.

No Alarms.

Press ENTER

Press [ENTER] to exit the option. Alternatively, press [NEXT] to refresh the

display.

When one or more inputs are in alarm, the LCD screen displays the inputs. If you
see only numbers and no names, refer to “Displaying input names” on page 8.

The input number is preceded by T if in tamper.

Alarm On 2, Front Door Contact

NEXT or ENTER

Press [ENTER] to exit the option. Alternatively, press [NEXT] to display additional
inputs that are in alarm, if any.

Option

4 Input Isolated

From the User menu prompt (see “Using the keypad” on page 7), press
[4] [ENTER] to list all isolated inputs to determine which inputs are not

operational and need attention.

An isolated input is one which is excluded from functioning as part of the
intrusion detection system. It would typically be isolated because it is faulty, and
by isolating it you stop it from causing an alarm. See “Option 10 Isolate” on page

25 for details.

The LCD screen displays the following information when no inputs are isolated.

Chapter 3: Menu reference > Option 5 History

20 Challenger10 Administrators Manual

No Isolated Inputs.

Press ENTER

When one or more inputs are isolated, the LCD screen displays the inputs. If you
see only numbers and no names, refer to “Displaying input names” on page 8.

Isolated On 2, Front Door Contact

NEXT or ENTER

Press [ENTER] to exit the option. Alternatively, press [NEXT] to display additional
isolated inputs, if any.

Option

5 History

From the User menu prompt (see “Using the keypad” on page 7), press
[5] [ENTER] to display past events of system history, including alarms and

access to the menu. It can help you determine events such as the time that an
alarm occurred, the time it was reset and who reset it, the time the system was
disarmed in the morning, and so on.

1-Alarm Events 2-Log Only Events

Option:

Press [1] [ENTER] to display alarm events currently held in the panel’s memory.

13:49 26/11 Menu Entered at Console 1 >

1-Scan, 0-Exit

The display indicates the most recent event. A > character at the end of the line

indicates that the text does not fit on the LCD screen. Press [1] to shift the text
sideways to see more, and repeat as needed. A * character at the start of the line

indicates that the event is an alarm activation.

Press [ENTER] to view earlier events, or press [NEXT] to view later events.

The above example shows:

• The time of the event in hours and minutes (HH:MM).

• The date of the event as day and month (DD/MM).

• The type of event, for example, Menu Entered.

• The location of the event, for example, Console (RAS) 1.

• The user’s number and name (if applicable). In this case, press [1] to shift the
text sideways to see the additional text.

Enter [2] and press [ENTER] to display events currently held in the panel’s

memory that are not reported to the monitoring station but sent to local printer or
computer (for example, access granted at door).

Chapter 3: Menu reference > Option 6 Test Report

Challenger10 Administrators Manual 21

Option

6 Test

Report

Inputs can be programmed to be included in either an access test or a secure
test. This means that a predefined timer starts running, and during this interval
the system looks for the input’s state to be toggled from sealed to unsealed and
back to sealed (typically by a technician activating a sensor such as a door
contact). See “Testing input devices” on page 14.

If an access test or a secure test (interval) has occurred and any inputs that are
programmed to be included in the test have not been toggled (i.e. tested), they
will be available for viewing via the Test Report option.

From the User menu prompt (see “Using the keypad” on page 7), press
[6] [ENTER] to display the current testing status of inputs configured for access

or secure testing.

Test Report 1-Access 2-Secure

Option:

Press [1] [ENTER] to display the results of inputs tested during access
(disarmed) tests. See “Access test report” below.

Enter [2] and press [ENTER] to display the results of inputs tested during secure
(armed) tests. See “Secure test report” on page 22.

Alternatively, press [ENTER] to exit this option.

Access test report

This function displays the results of the access (disarmed) test, which can be
performed on specific inputs and cameras to see if they are operating correctly.

The inputs must be programmed to be included in access tests (determined by
the input’s test type). The system must be programmed with an appropriate test

mode.

From the Test Report menu option, enter [1] and press [ENTER] to display the
results of inputs tested during access tests. If all inputs that are programmed to
be tested (including 0 inputs) during an access test have been tested, the LCD

screen displays the following.

No Untested Inputs.

Press ENTER

Alternatively, when one or more inputs are untested, the LCD screen displays the
inputs. If you see only numbers and no names, refer to “Displaying input names”

on page 8.

Chapter 3: Menu reference > Option 6 Test Report

22 Challenger10 Administrators Manual

Untested Access On 25, Reception Hold Up

NEXT or ENTER

Press [NEXT] to update the list of untested inputs, and to display the remaining
inputs in the list (if any).

Press [ENTER] to display the results of camera testing (cameras in area 1 only).
If all the cameras that are programmed to be tested (including 0 cameras) have
been successfully tested the LCD screen displays the following.

All Cameras Have Tested Successfully

Press ENTER

Press [ENTER] to exit the option.

Use “Option 12 Test Input” on page 26 to manually test any untested inputs

reported.

Secure test report

This option is used to display the results of the secure (armed) test, which can be

performed on specific inputs to see if they are operating correctly. The inputs

must be programmed to be included in secure tests (determined by the input’s
test type). The system must be programmed with an appropriate test mode.

From the Test Report menu option, enter [2] and press [ENTER] to display the
results of inputs tested during secure tests. If all inputs that are programmed to
be tested (including 0 inputs) have been successfully tested the LCD screen

displays the following.

No Untested Inputs.

Press ENTER

Alternatively, when one or more inputs are untested, the LCD screen displays the
inputs. If you see only numbers and no names, refer to “Displaying input names”

on page 8.

Untested Secure On 17, Rear Door Contact

NEXT or ENTER

Press [NEXT] to update the list of untested inputs, and to display the remaining
inputs in the list (if any).

Press [ENTER] to exit the option.

Use “Option 12 Test Input” on page 26 to manually test any untested inputs

reported.

Chapter 3: Menu reference > Option 7 Service Menu

Challenger10 Administrators Manual 23

Option

7 Service Menu

From the User menu prompt (see “Using the keypad” on page 7), press
[7] [ENTER] to request a service call or to manage telephone connections to a

remote service centres in order to program the Challenger system remotely.

The first option displayed is Request Service Technician.

1-Request Service Technician

0-Exit, Menu:

The Service menu contains the following options:

• 1—see “Request Service Technician” below.

• 2—see “Disconnect management software” below.

• 3—see “Dial management software” on page 24.

• 4—see “Dial temporary management software” on page 24.

• 5—see “Answer management software” on page 24.

• Press [ENTER] to scroll through the options.

• Press [0] [ENTER] to exit this option.

Request Service Technician

Your Challenger system may be configured so that you can send a message to
your alarm monitoring company requesting a service technician to contact you.

1 Request Service Technician

0-Exit, Menu:

From the Service menu, press [1] [ENTER] to select option 1.

1 Confirm Dial

0-Exit, Menu:

Press [1] [ENTER] to send a Service Request event to your alarm monitoring
company. Alternatively, press [0] [ENTER] to cancel.

Disconnect management software

Use this option to disconnect an active connection that has “Connect on Service”
option enabled. If there is more than one path with “Connect on Service” option
enabled, then the path with the highest priority is automatically selected.

From the Service menu, press [2] [ENTER] to disconnect from management
software. Challenger disconnects and exits the menu.

Chapter 3: Menu reference > Option 7 Service Menu

24 Challenger10 Administrators Manual

Dial management software

Use this option to initiate a communication path’s connection to management
software (dial the path’s phone number 1 and attempt to connect to the remote
service modem). If there is more than one path with “Connect on Service” option
enabled, then the path with the highest priority is automatically selected.

From the Service menu, press [3] [ENTER] to dial management software.

1 Confirm Dial

0-Exit, Menu:

Press [1] [ENTER] to dial phone number 1. Alternatively, press [0] [ENTER] to
cancel.

Dial temporary management software

Use this option to enter a temporary service telephone number and initiate a

communication path’s connection to management software (dial the temporary
service telephone number that you enter, and attempt to connect to the remote
service modem). If there is more than one path with “Connect on Service” option
enabled, then the path with the highest priority is automatically selected.

From the Service menu, press [4] [ENTER] to select dial temporary management

software.

‘*’-Pause, Phone No:

Ser No:

Enter up to 10 digits to program a temporary service telephone number, and then
press [ENTER].

1 Confirm Dial

0-Exit, Menu:

Press [1] [ENTER] to dial the temporary service number. Alternatively, press [0]
[ENTER] to cancel.

Answer management software

Use this option to answer a current dial-in attempt. There can be one or more

communication paths with the “Connect on Service” option enabled. The path

with the highest priority is automatically selected.

Enter [5] and press [ENTER] to answer the call. Challenger connects and exits
the menu.

Chapter 3: Menu reference > Option 8 Film Counters

Challenger10 Administrators Manual 25

Option

8 Film Counters

From the User menu prompt (see “Using the keypad” on page 7), press
[8] [ENTER] to display the current frame number position on each of the security

camera films.

If a camera is fitted with a film out detector and that camera does not have a film
in it, the frame count will be displayed as OUT (OUT is removed when film is
loaded).

Up to eight cameras can be displayed. A camera position that does not have a
camera fitted will display the frame count as ‘----’.

A frame count can be from 0 to 9999.

Film Counts 1: 0123 2:1077 3:0056 4:----

Press ENTER

Press [ENTER] to see the film counts for cameras 5 to 8. Press [ENTER] a
second time to exit this menu.

Option 9 Input Text

From the User menu prompt (see “Using the keypad” on page 7), press
[9] [ENTER] to display the names assigned to inputs 1 to 1008.

Input: 1, Rear Door Contact

Input No:

The LCD screen displays the first input number and its assigned name. If you
see only numbers and no names, refer to “Displaying input names” on page 8.

Press [NEXT] or [MENU*] to display subsequent input names. Alternatively, enter
the input number and press [ENTER] to display the input’s name.

Press [ENTER] to exit the display.

Option

10 Isolate

You may need to isolate an input to prevent false alarms (possibly due to a faulty
input device). A faulty input is typically unsealed, and cannot be sealed. Isolating
the input excludes it from functioning as part of the intrusion detection system.

If an input is in an alarm state, then isolating it resets the alarm. After the problem

is resolved the input must be de-isolated (see “Option 11

Deisolate

” on page 26).

From the User menu prompt (see “Using the keypad” on page 7), press
[1] [0] [ENTER]. The LCD screen displays the first unsealed input or the message
“All Inputs are Sealed”.

Chapter 3: Menu reference > Option 11 Deisolate

26 Challenger10 Administrators Manual

Unsealed on 1, Front door contact

Input No:

Press [NEXT] or [MENU*] to display subsequent inputs.

Enter the input number and press [ENTER] to isolate that input. If an attempt is

made to isolate an input which is already isolated, the request appears as if it is
processed but it is not logged in the history and the input remains isolated.

When finished, press [ENTER] to exit this option.

Option

11 Deisolate

An input may have been isolated to prevent false alarms (possibly due to a faulty
input device). Isolating the input excludes it from functioning as part of the
intrusion detection system (see “Option 10

Isolate

” on page 25). After the

problem is resolved the input must be de-isolated.

Note: Do not de-isolate the input before checking the circumstances, because

de-isolating an unsealed input may cause an alarm.

From the User menu prompt (see “Using the keypad” on page 7), press

[1] [1] [ENTER]. The LCD screen displays a list of isolated inputs or the message
“All Inputs are De-Isolated”.

Isolated on u3, Rear door contact

Deisolate:

Press the displayed number of an isolated input and then press [ENTER] to

deisolate that input.

Press [NEXT] or [MENU*] to display additional isolated inputs (if any). Select the
required isolated input and then press [ENTER] to deisolate that input.

When finished, press [ENTER] to exit this option.

Option

12 Test Input

Use Test Input to start a defined interval (input test time) during which you can
test an individual input (even if the input is isolated). The input will not generate

alarms while in test.

When you select the Test Input option and enter the input’s number, you can
then test the input by manually altering its state (for example, by walking in front

of a PIR) and verifying that the system correctly identifies the state. During the
test, the keypad buzzer will sound when the input is unsealed.

From the User menu prompt (see “Using the keypad” on page 7), press
[1] [2] [ENTER].

Chapter 3: Menu reference > Option 13 Start Auto Access Test

Challenger10 Administrators Manual 27

Test Individual Input

Input No:

Enter an input number and then press [ENTER] to display the state of the input
and begin the testing interval.

SEALED on 6, Loading dock

Press ENTER

Unseal the input device and then seal it. When the input is unsealed, open, short,
or sealed, the display should indicate the state.

UNSEALED on 6, Loading dock

Press ENTER

Depending on how your system is programmed for input tamper monitoring (four­state or two-state), the results can indicate the conditions shown in Table 2
below.

Table 2: Input testing results

Input condition 4-state monitoring (default) 2-state monitoring

Sealed Sealed Sealed

Unsealed Unsealed Unsealed

Open circuit Open Unsealed

Short circuit Short Unsealed

If the input is not sealed, the RAS emits a continuous tone. When the input is
sealed, the display will be updated and the tone will stop. Alternatively, press
[ENTER] to stop the tone and return to the previous screen.

Press [ENTER] when finished to exit this option.

Note: If the test is not completed within the input test time (default is 5 minutes),

the option is exited.

Option

13

Start Auto Access Test

From the User menu prompt (see “Using the keypad” on page 7), press
[1] [3] [ENTER] to initiate a defined interval during which specific untested inputs
and cameras (camera count input types) may be tested to see if they are
operating correctly when the area is in access (disarmed).

Note: This option may be used regardless of the programmed Challenger system

test mode. However, if an access test was automatically run and completed
before using this option, then the Test Completed message will display, and no

inputs will need to be tested.

Chapter 3: Menu reference > Option 13 Start Auto Access Test

28 Challenger10 Administrators Manual

The following programming is required:

• The inputs to be tested must be included in access tests (input test types 1, 2,
4, or 5). Camera count inputs must be assigned input test type 0 “No Testing”.

• The access test time programmed by the installer must be sufficient for you to
test all the required inputs (default time is 15 minutes).

The RAS beeper sounds continuously during the testing time or until you exit this

option.

Access Test, NEXT For Untested

"0"-Cancel:

From the initial screen, press [NEXT] to display an untested input, test the input
by unsealing and then sealing it, and press [NEXT] to display the next untested
input. Repeat until all inputs have been tested.

If [NEXT] is selected to display any untested inputs, the LCD screen displays the
first input number and its assigned name. If you see only numbers and no
names, refer to “Displaying input names” on page 8.

Untested Access On 4, Office PIR

NEXT or ENTER

Alternatively, press [ENTER] to proceed to the camera test or the Test
Completed/Not Completed display (as applicable).

Untested Access On 2, Camera 1

NEXT or ENTER

Inputs that are programmed as a camera input types (and assigned to area 1)

are also tested.

All Cameras Have Tested Successfully

Press ENTER

When all inputs that are programmed to be tested (including 0 inputs) during the
access test have been tested, or the time allowed for access test has expired,

the test will automatically cease and the display will indicate if the test is
completed or not completed.

Test Completed

Press ENTER

Press [ENTER] to exit this option.

Chapter 3: Menu reference > Option 13 Start Auto Access Test

Challenger10 Administrators Manual 29

Note: If your Challenger system is programmed as a financial institution system,

and is programmed to automatically go into access test mode when disarming
area 1 (which contains camera film count inputs), then you will see the current

film counts for cameras 1 to 4. The LCD screen will resemble the example in
“Option 8 Film Counters” on page 25 until you press [ENTER] or the display

times out.

If there are any tests not completed, you can again select Start Auto Access Test

to finish the testing.

Chapter 3: Menu reference > Option 14 Program Users

30 Challenger10 Administrators Manual

Option

14

Program

Users

From the User menu prompt (see “Using the keypad” on page 7), press
[1] [4] [ENTER] to manage the user records that are stored in the Challenger
panel’s memory. For tasks involving large quantities of users it’s best to use

management software such as Security Commander.

Note: Your Challenger system may be configured for dual custody programming,

where any user (other than the master user) requires a second user to enter their

code before access is granted to this option.

1-Delete 2-Display 3-Create 4-Total 5-Card Learn

Option:

The Program Users menu contains the following options:

• 1—see “Delete user” below.

• 2—see “Display user” below.

• 3—see “Create (or modify) user” on page 32.

• 4—see “Total users” on page 36.

• 5—see “Card learn” on page 36.

• Press [0] [ENTER] to exit this option.

See also “Programming non-Tecom magnetic card formats” on page 36.

We suggest that you record the details of users on the User worksheet (see
“Users worksheet” on page 50).

Delete user

From the Program Users menu, press [1] [ENTER] to delete a user.

Delete User

User No:

Enter the user number and then press [ENTER] to delete the user record. Repeat

if needed for another record.

Press [ENTER] again to exit this option.

Display user

From the Program Users menu, press [2] [ENTER] to display a user’s details
(assuming that you permissions to view the user).

Chapter 3: Menu reference > Option 14 Program Users

Challenger10 Administrators Manual 31

Display User

User No:

Enter the user number and then press [ENTER] to display the user’s alarm
group.

Note: In the Display user option, you may see prompts to use the [MENU*] key

to change a setting. The [MENU*] key is not applicable to this option.

*-View, Alm Grp:12,Foreman

Press ENTER

Press [ENTER] to display the user’s door group.

Door Group: 2

Press ENTER

Press [ENTER] to display the user’s floor group.

Floor Group: 1

Press ENTER

Press [ENTER] to display the first of the user flags (if the system is programmed
to display user flags).

NO - Dual Custody

*-Change 0-Skip

Press [ENTER] to display subsequent user flags. Alternatively, press [0] to skip
the subsequent user flags.

The user flags displayed in sequence are:

• dual custody

• guard

• visitor

• trace user

• card only

• privileged

• long access

Press [ENTER] to display the user’s name (if the system is programmed to allow
user name files), for user numbers in the range 1 to 2000.

Chapter 3: Menu reference > Option 14 Program Users

32 Challenger10 Administrators Manual

Your Name is Frank Smith

Press ENTER

Press [ENTER] to display the user’s PIN code (if the system is programmed to
allow users other than the master installer to see PIN codes).

Pin Code: 4346

Press ENTER

Press [ENTER] to display the user’s card data.

Card Bits: 27.0.0.0.25.0.6

Press ENTER

Press [ENTER] to exit this user record and return to the Display User screen.

Create (or modify) user

In any given Challenger panel, the process of using a RAS to create a new user,
or to modify an existing user is very similar. You need to:

• Enter the user number that you want to add or modify (in addition to the
default master installer user 50).

• Step though the LCD screens, adding or changing details as you go.

• Press [ENTER] at the end to save the details.

A basic Challenger panel used only for intrusion detection (and not access
control) might require only the most basic information such as user number,
alarm group, and PIN code. Some Challenger systems allow you to program
many other user options, such as:

• The user’s name.

• A door group and a floor group defines where the user is allowed to go and at

what times of day.

• User flags that further configure how the user’s access permissions are
handled by the Challenger system.

Some Challenger panels enable you to enter or update a user’s card data
electronically by presenting the card to the reader (called learning the card data),

or by manually entering card data.

From the Program Users menu, press [3] [ENTER] to create or modify a user.
Assuming that there is room in the user database, the following screen displays.

Create User

User No:

Enter the new or existing user number, and then press [ENTER] to select or
change the alarm group.

Chapter 3: Menu reference > Option 14 Program Users

Challenger10 Administrators Manual 33

*-View, Alm Grp:1-No Access

Alarm Group:

Enter the number of the alarm group, and then press [ENTER] to assign the
alarm group to the user. Alternatively, press [NEXT] to display a list of alarm

groups that you can issue to a user.

Notes:

• You cannot assign an alarm group to a user unless the alarm group has the
option “Can this Alarm Group be Assigned to Users” set to YES

• Your alarm group must have all the areas and menu options of the alarm

group you wish to assign.

• Your alarm group may contain Area Group 1, which, by default, does not
contain all 99 areas. Area Group 1 may need to be modified so that it
contains all the required areas for your users. Refer to “Working with multi-

area systems” in the Challenger10 Installation and Quick Programming
Manual for details.

Press [ENTER] to display or change the user’s door group.

Door Group: 0

Door Group

Press [ENTER] to display or change the user’s floor group.

Floor Group: 0

Floor Group

Press [ENTER] to display or change the first of the user flags (if the system is
programmed to display user flags).

NO - Dual Custody

*-Change 0-Skip

If required, press [MENU*] to toggle the programmed value from NO to YES, and
then press [ENTER] to display subsequent user flags. Alternatively, press [0] to
skip the subsequent user flags.

The user flags displayed in sequence are:

• dual custody

• guard

• visitor

• trace user

• card only

• privileged

Chapter 3: Menu reference > Option 14 Program Users

34 Challenger10 Administrators Manual

• long access

Press [ENTER] to program or display the user’s name (if the system is
programmed to allow user name files), for user numbers in the range 1 to 2000.

Your Name is David Chisma

(1)-Edit

Enter up to 16 characters of text for the user’s name (see “Entering text via RAS”
on page 9).

When you’ve finished entering the name, press [MENU*] [MENU*] to save the
name, exit the option, and then to display the user’s PIN code (if the system is
programmed to allow users other than the master installer to see PIN codes).

Pin Code: 4346

Code:

The minimum PIN code length is 4 digits (5 for financial institutions), plus any
value programmed for the alarm code prefix. For example, if your system uses
an alarm code prefix value of 2 (digits) then you must program PIN codes of at
least 6 digits (4 + 2).

Press [ENTER] to save the PIN code, and then to learn the card data from a

reader.

Waiting For Card

*- Hist

Do one of the following:

• Present a card at the designated card learn reader, and then press [ENTER]
to save the card bit data in the user record. See “Learning card data” below.

• Press [MENU*] to use unknown card data from the Challenger panel’s history.
See “Using data from card history” on page 35.

• Press [ENTER] to manually enter the card data bits. See “Manually entering
card data” on page 35.

Learning card data

At the Waiting For Card prompt, present a card at the designated card learn
reader. The LCD screen displays the card bit data.

Card Bits: 27.0.0.0.25.0.6

Bits:

Press [ENTER] to save the card bit data in the user record, and then return to the

Create User screen.

Chapter 3: Menu reference > Option 14 Program Users

Challenger10 Administrators Manual 35

Using data from card history

At the Waiting For Card prompt, press [MENU*] to display the start of the card

history list.

No 1 27.0.0.0.25.0.6

* Next, # Enrol

Press [ENTER] to save the card bit data in the user record, and then return to the

Create User screen.

Alternatively, press [MENU*] to display the next record in the card history list until

you find the one you want.

If there are no more records the card history list the following screen displays.

End Of History

Press ENTER

Press [ENTER] to return to the Create User screen.

Manually entering card data

At the Waiting For Card prompt, press [ENTER] to display the card bits.

Card Bits: 0.0.0.0.0.0.0

Bits:

Enter the card bits (raw card data) in format xxx.xxx.xxx.xxx.xxx.xxx.xxx, where
each field is a number from 0 to 255. Press [ENTER] after each number to save
the data and move to the next field.

When the last field is populated, press [ENTER] to exit this user record, and then

return to the Create User screen.

Modifying a user

The process of modifying a user is similar to the process of creating a user,
except that each screen will display the previously-programmed values. If the
user already has card data that you need to change, you have the option of
deleting the card data and learning or manually entering new card data, starting
at the Waiting For Card prompt.

Card Bits: 27.0.0.0.25.0.6

*-Del

Press [MENU*] to erase the user’s card data and return to the Waiting For Card

prompt.

Alternatively, press [ENTER] to return to the Create User screen.

Chapter 3: Menu reference > Option 14 Program Users

36 Challenger10 Administrators Manual

Total users

You may need to know how many users are stored in the Challenger panel’s
memory (including the default user 50). For example, if the total number of users
is 21, then 20 users have been added, plus the master user 50.

From the Program Users menu, press [4] [ENTER].

Total Users 21

Press ENTER

Press [ENTER] to return to the User screen.

Card learn

A card reader RAS can be used to enter a user’s card data (card bits) into the
Challenger system by presenting (badging) the card at the reader during the user

creation process.

From the Program Users menu, press [5] [ENTER] to select a RAS to be the card
learn reader (RAS 1 is selected by default).

1

Card RAS:

Enter the card reader’s RAS address in the range 1 to 16 and 65 to 80, and then
press [ENTER].

16

Card RAS:

Press [ENTER] to return to the User screen.

Programming non-Tecom magnetic card formats

The following procedure must be used to allow non-Tecom format cards such as

credit cards, financial institution cards, and so on, to be programmed as users.
Your system must be equipped with the appropriate card reader in order to

perform this function.

Use the following steps to record the non-Tecom format card enrolment number
in the user record.

1. Swipe the card in the reader.

2. If the card is not recognized by the system, an event will be logged in

history as “Card/Pin” followed by an enrolment number of up to 10 digits
(for example, “Card/Pin 1234512345”). Note the enrolment number, which
will be recorded as the PIN code when programming the user.

Chapter 3: Menu reference > Option 15 Time & Date

Challenger10 Administrators Manual 37

3. Follow the procedure described in “Create (or modify) user” on page 32,
and enter the enrolment number as the PIN code.

If you want the user to use the card but not the PIN code (enrolment number),
the following options must be programmed:

• The system must be programmed to display user flags when programming
users.

• Set the user flag “card only” to YES when programming the user.

Option

15 Time & Date

From the User menu prompt (see “Using the keypad” on page 7), press
[1] [5] [ENTER] to manage the Challenger panel’s time and date settings (for
example, to program the daylight savings time start and end dates).

Time 1-Display, 2-Set, 3-DST, 4-Correct

0-Exit, Menu:

Display

From the Time & Date menu, press [1] [ENTER]. The LCD screen displays the
panel’s current time and date settings.

Time 14:33:59 05/09/2012 Wednesday

0-Exit

Press the [0] or [ENTER] to return to the Time & Date menu.

Set

From the Time & Date menu, press [2] [ENTER]. The LCD screen displays the
panel’s current time and date settings.

Time 14:33:59 05/09/2012 Wednesday

Hours:

Enter the hours in 24-hour format (or accept the current value), and then press
[ENTER].

Time 14:33:59 05/09/2012 Wednesday

Minutes:

Enter the minutes (or accept the current value), and then press [ENTER].

Chapter 3: Menu reference > Option 15 Time & Date

38 Challenger10 Administrators Manual

Time 14:33:59 05/09/2012 Wednesday

Seconds:

Enter the seconds (or accept the current value), and then press [ENTER].

Time 14:33:59 05/09/2012 Wednesday

Day of Mth:

Enter the day of month (or accept the current value) and press [ENTER].

Time 14:33:59 05/09/2012 Wednesday

Month:

Enter the month (or accept the current value) and press [ENTER].

Time 14:33:59 05/09/2012 Wednesday

Year:

Enter the year (or accept the current value) and press [ENTER].

Time 14:33:59 05/09/2012 Wednesday

Year:

Review the displayed settings and press [ENTER] to save. Alternatively, press [0]
[ENTER] to abandon your changes and exit this option.

DST

From the Time & Date menu, press [3] [ENTER] to program the daylight savings
time start and end dates).

0-Disable, Month 00

Start Sunday:

Enter a value in the range 1 to 5 and press [ENTER] to indicate which Sunday in
the month daylight savings time begins. The following example shows the LCD

screen where a value of 1 is entered.

1-First Sunday, Month 00

Start Sunday:

If correct press [ENTER] to accept, and then to program the start month.

Chapter 3: Menu reference > Option 15 Time & Date

Challenger10 Administrators Manual 39

1-First Sunday, Month 00

Start Month:

Enter a value in the range 1 to 12 and press [ENTER] to indicate which month
daylight savings time begins. The following example shows the LCD screen

where a value of 10 is entered.

1-First Sunday, Month 10

Start Month:

If correct press [ENTER] to accept, and then to program the end Sunday.

0-Disable, Month 00

End Sunday:

Enter a value in the range 1 to 5 and press [ENTER] to indicate which Sunday in
the month daylight savings time ends. The following example shows the LCD

screen where a value of 1 is entered.

1-First Sunday, Month 00

End Sunday:

If correct press [ENTER] to accept, and then to program the end month.

1-First Sunday, Month 00

End Month:

Enter a value in the range 1 to 12 and press [ENTER] to indicate which month
daylight savings time ends. The following example shows the LCD screen where

a value of 4 is entered.

1-First Sunday, Month 04

End Month:

If correct press [ENTER] to accept.

Correct

From the Time & Date menu, press [4] [ENTER] to program a time correction for
the Challenger panel’s internal clock (if needed).

Seconds Correction Per Day: +0

*-Chg, Sec:

Enter the value in seconds, press [MENU*] to toggle the + or – factor, for the
amount of seconds you need to add or subtract each day, and then press
[ENTER].

Chapter 3: Menu reference > Option 16 Isolate/Deisolate RAS/DGP

40 Challenger10 Administrators Manual

Option

16 Isolate/Deisolate RAS/DGP

From the User menu prompt (see “Using the keypad” on page 7), press
[1] [6] [ENTER] to temporarily exclude from the Challenger system fault or
tamper messages (system alarms) that are being generated by an arming station
(RAS) or data gathering panel (DGP). This would be used if a RAS or DGP has
generated a system alarm or is out of service, and needs to be isolated while

awaiting service.

Isolating a RAS or DGP will also reset any system alarm generated by the RAS
or DGP. Isolating a DGP will not isolate the alarm inputs on that DGP, but will
disable DGP’s offline and online reporting.

1-RAS, 2-DGP Isolate / Deisolate

0-Exit, Menu:

Isolate RAS

From the Isolate/Deisolate RAS/DGP menu, press [1] [ENTER].

No RASs Are Isolated

Isolate RAS:

Alternatively, if RAS 5 has previously been isolated the display would indicate the

following.

5,

Isolate RAS:

Enter a RAS number and then press [ENTER] to toggle its isolated/deisolated
state. For example, press [5] [ENTER] to deisolate RAS 5, or press [6] [ENTER]
to isolate RAS 6 and add it to the top line.

The procedures for isolating or deisolating a DGP are the same as for a RAS.

When finished deisolating RASs and DGPs, press the down arrow key or
[ENTER] to return to the Isolate/Deisolate RAS/DGP menu.

Option

17 Enable/Disable Service Tech

From the User menu prompt (see “Using the keypad” on page 7), press
[1] [7] [ENTER] to enable the service technician’s PIN or card for the
programmed service time period, or to cancel the service technician’s PIN or
card prior to the expiration of the service time.

Note: This menu is disabled when any areas are armed, unless the system

option “Skip Access Check For Service Menu” is enabled.

Chapter 3: Menu reference > Option 18 Reset Cameras

Challenger10 Administrators Manual 41

Enabling the service technician activates the special soft time zone 25, which is
used to enable the service technician’s PIN or card, and can also be used to

enable or disable other system functions, relays, etc., that are required while the

service technician is in attendance.

0-Cancel, 1-Service In

Option:

From the Enable/Disable Service Tech menu, press [1] [ENTER] to enable the
service technician for the programmed service time period and to exit to the
menu.

If not expired, the programmed service time period may be extended by
reactivating the option. Press [1] [ENTER] during the service time period or
Service Ending warning to reactivate.

If you need to cancel the service technician’s PIN or card before the service time
expires, press [0] [ENTER].

Option 18 Reset Cameras

From the User menu prompt (see “Using the keypad” on page 7), press
[1] [8] [ENTER] to reset the film frame count on all security cameras connected

directly to the Challenger panel to zero or to change the frame count number on
an individual camera. This would be necessary when you change the film in the
camera.

Reset Camera Counts “0#”-All

Camera No:

Press [0] [ENTER] to reset the film frame count on all security cameras to zero.

Press [n] [ENTER] to display the current film frame count on camera n. Press
[ENTER] a second time to return to the Reset Camera screen.

Alternatively, enter a new frame count in the range 0 to 1900 for the selected
camera, and then press [ENTER] to return to the Reset Camera screen.

Option

19 Install Menu

Access to the Install menu is typically limited to installers or administrators. Refer
to the Challenger10 Programming Manual if you are an installer or administrator
and you need to know details of Challenger system programming.

Chapter 3: Menu reference > Option 20 Door and Floor Groups

42 Challenger10 Administrators Manual

Option 20 Door and Floor Groups

From the User menu prompt (see “Using the keypad” on page 7), press
[2] [0] [ENTER] to program door groups and floor groups.

A door group contains a list of doors and a time zone for each door. A floor group
contains a list of floors and a time zone for each floor. The time zone assigned to
the door group or floor group restricts user access to the times defined in the
time zone. Time zone 0 provides 24-hour access to authorized users.

Groups, 1-Doors 2-Floors

Option:

Press [1] [ENTER] to program a door group, or press [2] [ENTER] to program a
floor group. Alternatively, press [ENTER] to exit this option.

Programming or modifying a door group

We suggest that you record the details of Door Groups on the Door Groups
worksheet (see “Door groups worksheet” on page 51).

From the Door and Floor Groups menu, press [1] [ENTER] to program a door

group.

Door Groups

Group No:

Enter a door group number in the range 1 to 255 and press [ENTER].

The LCD screen displays the door group number, four of the possible 128 doors,

and each door’s assigned time zone (if ‘**’ displays instead of a time zone
number, then the door is disabled). Pressing * when Enter Door: is displayed

scrolls through all 128 doors.

Door Grp 1 D1-** D2-** D3-** D4-**

Enter Door:

For each door in the door group, enter a door number in the range 1 to 128, and
then press [ENTER] to allocate a time zone to the door.

Door Grp 1 D1-01 D2-** D3-** D4-**

*-Dis, Tz-D1:

Enter a time zone number in the range 1 to 63, and then press [ENTER] to return
to the Enter Door prompt.

Alternatively, if you need to disable a door, enter [MENU*] as the time zone and
then press [ENTER] to return to the Enter Door prompt.

Chapter 3: Menu reference > Option 20 Door and Floor Groups

Challenger10 Administrators Manual 43

Door Grp 1 D1-01 D2-** D3-** D4-**

Enter Door:

We suggest that each time you program or change a door group, you record the

details on the Door groups worksheet.

Programming or modifying a floor group

We suggest that you record the details of floor groups on the Floor Groups
Worksheet (see “Floor groups worksheet” on page 52).

From the Door and Floor Groups menu, press [2] [ENTER] to program a floor

group.

Floor Groups

Group No:

Enter a floor group number in the range 1 to 128 and press [ENTER].

The LCD screen displays the floor group number, four of the possible 64 floors,
and each floor’s assigned time zone (if ‘**’ displays instead of a time zone
number, then the floor is disabled). Pressing * when Enter Floor: is displayed

scrolls through all 64 floors.

Floor Grp 1 F1-** F2-** F3-** F4-**

Enter Floor:

For each floor in the floor group, enter a floor number in the range 1 to 64, and
then press [ENTER] to allocate a time zone to the floor.

Floor Grp 1 F1-01 F2-** F3-** F4-**

*-Dis, Tz-F1:

Enter a time zone number in the range 1 to 63, and then press [ENTER] to return
to the Enter Floor prompt.

Alternatively, if you need to disable a floor, enter [MENU*] as the time zone and
then press [ENTER] to return to the Enter Floor prompt.

Floor Grp 1 F1-01 F2-** F3-** F4-**

Enter Floor:

We suggest that each time you program or change a floor group, you record the
details on the floor groups worksheet.

Chapter 3: Menu reference > Option 21 Holidays

44 Challenger10 Administrators Manual

Option 21 Holidays

Overview

A holiday is a specified date (or range of dates) during which users are denied
access during times that they would normally be permitted access. For example,

a user may be able to disarm the system and unlock a door during working hours

except on defined holidays.

Challenger can have 24 holiday records. Each record can be designated as
recurring, so you don’t need to reprogram a holiday if it falls on the same date

each year.

Some users may require access during holidays. This functionality is provided via

the time zone in the user’s alarm group that allows access during holidays (via
the holiday type).

Holidays have one or more holiday types numbered 1 to 8. For example, there
might be four school holidays in a year, each of which has a Challenger holiday
record to record the dates. If each of these holidays is designated as holiday

type 1, then the holiday type provides access during school holidays, but not for
other types of holidays (such as public holidays).

We suggest that you record the details of holidays and holiday types on the
Holidays Worksheet (see “Holidays worksheet” on page 53).

Programming a holiday

From the User menu prompt (see “Using the keypad” on page 7), press
[2] [1] [ENTER] to program a holiday.

Holidays

Holiday No:

Defining the start

Enter a holiday number in the range 1 to 24 and then press [ENTER]. The

holiday programming screen displays.

Holiday 1:00/00/00–00/00/00

Start Day:

Enter a number in the range 1 to 31, and then press [ENTER] to program the day

that the holiday begins.

Chapter 3: Menu reference > Option 21 Holidays

Challenger10 Administrators Manual 45

Holiday 1:31/00/00–00/00/00

Start Mth:

Enter a number in the range 1 to 12, and then press [ENTER] to program the
month in which the holiday begins.

Holiday 1:31/12/00–00/00/00

Start Yr:

Enter a number in the range 0 to 99, and then press [ENTER] to program the last

two digits of the year in which the holiday begins.

Defining the end

A holiday can span a range of dates: if so, you need to program the end date. If
the holiday is for only a single date, you can program only the start date, and
then enter zeros for the day, month, and year of the end date.

Holiday 1:31/12/12–00/00/00

End Day:

Enter a number in the range 1 to 31, and then press [ENTER] to program the day
that the holiday ends. Alternatively, enter 0 if this is a one-day holiday.

Holiday 1:31/12/12–02/00/00

End Mth:

Enter a number in the range 1 to 12, and then press [ENTER] to program the
month in which the holiday ends. Alternatively, enter 0 if this is a one-day holiday.

Holiday 1:31/12/12–02/01/00

End Yr:

Enter a number in the range 0 to 99, and then press [ENTER] to program the last

two digits of the year in which the holiday ends. Alternatively, enter 0 if this is a
one-day holiday.

Assigning holiday types

A holiday must be assigned at least one holiday type in order for it to be used.
The holiday type can be linked to a time zone. A holiday without a holiday type is
inactive.

Holiday 1: Hol Types:

Type (1) – (8):

To assign a holiday type to a holiday, enter the holiday type number and then
press [ENTER]. The holiday type number will display in the top line of the LCD

screen.

Chapter 3: Menu reference > Option 22 Open Door

46 Challenger10 Administrators Manual

Alternatively, to remove a holiday type from a holiday (it’s already displayed in
the top line of the LCD screen), enter the number, and then press [ENTER].

Recurring holidays

NO - Recurring Holidays

*-Change 0-Skip

If required, press [MENU*] to toggle the programmed value from NO to YES, and
then press [ENTER]. Alternatively, press [0] to exit this holiday.

When a future holiday is defined as recurring, then the year portion of the start

and end dates is automatically incremented by 1 each time the holiday ends.

Option

22 Open Door

From the User menu prompt (see “Using the keypad” on page 7), press
[2] [2] [ENTER] to unlock a door that you (and the RAS) are authorized to unlock.

The Open Door command would typically be used at a RAS that’s at a different
location from the door (for example, from a security desk).

Open Door

Door No:

Enter the door number in the range 1 to 128 and then press [ENTER].
Alternatively, press [ENTER] to exit this option.

Option

23

Unlock, Lock, Disable and Enable

From the User menu prompt (see “Using the keypad” on page 7), press
[2] [3] [ENTER] to unlock, timed unlock, lock, disable, or enable an intelligent
door (doors numbered in the range 17 to 64 or 81 to 128 connected to an
Intelligent Access Controller).

The door will remain in the state selected until an opposite event occurs in the
system that will change the state of that door. For example, door 21 automatically

unlocks at 8 a.m. and relocks at 5 p.m. by using an override time zone. If the
user wishes to secure the premises and leave at 4 p.m., the door can be locked
using the lock option, but will still automatically unlock at 8 a.m. again the

following morning.

1-Unlock 2-Lock 3-Disable 4-Enable

Option:

Chapter 3: Menu reference > Option 23 Unlock, Lock, Disable and Enable

Challenger10 Administrators Manual 47

Select an option:

• Press [1] [ENTER] to unlock a door.

• Press [2] [ENTER] to lock a door.

• Press [3] [ENTER] to disable a door.

• Press [4] [ENTER] to enable a door.

• Press [ENTER] to exit this option.

The following example uses option 1. The other options are similar.

Use 1-Unlock to unlock a door that you are authorized (via the door group
assigned to your PIN code) to unlock.

Unlock Door

Door No:

Enter the door number (17 to 64 or 81 to 128) and then press [ENTER].
Alternatively, press [ENTER] to return to the User menu.

Chapter 3: Menu reference > Option 23 Unlock, Lock, Disable and Enable

48 Challenger10 Administrators Manual

Challenger10 Administrators Manual 49

Appendix A

Programming worksheets

Summary

Print or copy the following worksheets as needed.

• “Users worksheet” on page 50

• “Door groups worksheet” on page 51

• “Floor groups worksheet” on page 52

• “Holidays worksheet” on page 53

Appendix A: Programming worksheets

50 Challenger10 Administrators Manual

Users worksheet

User records are programmed in user menu option 14. Program Users.

Figure 8: Users worksheet

Site

Challenger

Mark check box to indicate YES

User number Name

PIN

Alarm group

Door group

Floor group

Dual custody

Guard

Visitor

Trace

Privileged

Long access

Card only

User number Name

PIN

Alarm group

Door group

Floor group

Dual custody

Guard

Visitor

Trace

Privileged

Long access

Card only

User number Name

PIN

Alarm group

Door group

Floor group

Dual custody

Guard

Visitor

Trace

Privileged

Long access

Card only

User number Name

PIN

Alarm group

Door group

Floor group

Dual custody

Guard

Visitor

Trace

Privileged

Long access

Card only

User number Name

PIN

Alarm group

Door group

Floor group

Dual custody

Guard

Visitor

Trace

Privileged

Long access

Card only

User number Name

PIN

Alarm group

Door group

Floor group

Dual custody

Guard

Visitor

Trace

Privileged

Long access

Card only

User number Name

PIN

Alarm group

Door group

Floor group

Dual custody

Guard

Visitor

Trace

Privileged

Long access

Card only

Appendix A: Programming worksheets

Challenger10 Administrators Manual 51

Door groups worksheet

Door groups are programmed in user menu option 20. Door and Floor Groups.

Figure 9: Door groups worksheet

Site

Challenger

Door group no.

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

Door TZ

Door TZ

Door TZ

Door TZ

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

Description

Appendix A: Programming worksheets

52 Challenger10 Administrators Manual

Floor groups worksheet

Floor groups are programmed in user menu option 20. Door and Floor Groups.

Figure 10: Floor groups worksheet

Site

Challenger

Floor group no. Description

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

Floor TZ Floor TZ Floor TZ Floor TZ

Appendix A: Programming worksheets

Challenger10 Administrators Manual 53

Holidays worksheet

Holiday records are programmed in user menu option 21. Holidays.

Figure 11: Holidays worksheet

Site

Challenger

Holiday Description Start End Recur Holiday types

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

Mark check box to indicate YES

1 2 3 45678

Appendix A: Programming worksheets

54 Challenger10 Administrators Manual

Figure 12: Holiday types worksheet

Site

Challenger

Holiday type Description

1

2

3

4

5

6

7

8

Challenger10 Administrators Manual 55

Glossary

2-state monitoring The system’s input circuits are monitored for sealed and

unsealed conditions.

4-state monitoring The system’s input circuits are monitored for sealed, unsealed,

open, and short conditions. 4-state monitoring (also called input
tamper monitoring) is used in Challenger systems by default.

See “input tamper”.

24-hour alarm

Input types that will generate an alarm regardless of area status

(armed or disarmed).

4-Door/Lift DGP See “Intelligent Access Controller“.

Access The state of an area when it’s disarmed. The condition of an

area when it is occupied and when the intrusion detection
system has been set so that normal activity does not generate
an alarm. Opposite of “secure”.

Access control Control of entry to, or exit from, a security area. The Challenger

system typically controls access by allowing only authorised
users to unlock a door or to enter a lift.

Access test The access (disarmed) test is a defined interval during which

specific inputs may be tested to see if they are operating
correctly when the area is occupied. The input must be

programmed to be included in access tests (determined by the
input’s test type).

Access time The time that a door will remain unlocked after a user has been

granted access.

Acknowledge See “reset”.

Alarm The state of a intrusion detection system when a input is

unsealed and the condition of the area is such that state should

be signalled, for example, a door is opened when its area is

armed.

Alarm code The user’s full PIN (used for alarm control and optionally for

door control). See also “door code”.

Alarm code prefix digits

The alarm code prefix value in the range one to four enables
users to enter a door code (a shorter PIN) for access control.
For example, if a user’s full PIN is six digits long (for example,

123456), and the alarm code prefix value is two, then the first
two digits are removed for access control, and the user can
operate doors by entering only the last four digits of the PIN (for
example, 3456).

Alarm control The control over alarm (arm and disarm) functions.

Glossary

56 Challenger10 Administrators Manual

Alarm group

A panel programming concept that defines a group of areas,

functions and menu options. Alarm groups are assigned to

users, arming stations, or door readers, to define what areas

can be controlled and what functions can be performed by that

user, or from that device. An alarm group can also be assigned

to certain input types such as key switches.

Alarm reporting A procedure to transmit alarm events or other events to a

remote monitoring company by means of a dialler and a set of
rules called a protocol.

Anti-passback Anti-passback affects the ability of users to move from one

region to another. Entering a re

gion twice in succession is either

not possible (hard anti-passback), or will only result in an event
being logged in the history log, reported to the printer and to
management software (soft anti-passback).

Note: This functionality requires the use of an

Intelligent Access

Controller.

Area

A logical grouping of input devices that are armed and disarmed

simultaneously.

Area group A Challenger10 system can have 99 areas, so area groups are

used to help manage them. There can be 255 area groups.

Armed See “secure”.

Arming station (RAS) A device that provides a user interface for security functions for

areas or for access points (doors). The arming station may be
an LCD keypad, or any other device which can be used to

perform security functions such as arm or disarm, open doors,
and so on.

Card A portable device (card or fob) that holds information to identify

a user to the Challenger system. The information to identify a

user can be stored in a chip (smart card), on a magnetic strip, a

bar-code, a Wiegand card, or in biometric data such as a
fingerprint.

Central station See “remote monitoring company”.

CID Ademco Contact ID alarm reporting format.

Console See "arming station".

Console warning Same as keypad buzzer.

DGP Data Gathering Panel. A DGP expands the capacity of the

Challenger system.

Dialler An electronic device that allows the intrusion detection system

to transmit alarms and other events to a remote monitoring
company via telephone lines. Can also be used to perform
upload and download of access control data with management
software.

Disarmed See “access”.

Door code

An optional version of the user’s PIN shortened by the number
of digits specified in the alarm code prefix. The door code is
used for access control (for example, to open a door) without
revealing the entire PIN used for alarm control.

Door contact A magnetic contact used to detect if a door or window is

opened.

Glossary

Challenger10 Administrators Manual 57

Door control The control over door functions.

Door group

A panel programming concept that assigns a group of doors to
a user in order to allow access at those doors. Access to each
door in a group may be restricted via a time zone.

DOTL Door open too long.

Note: This functionality requires the use of an Intelligent Acc

ess

Controller.

Download The transfer of records from a management software computer

to a control panel.

Duress A situation where a user is being forced to breach the system

security (for example, forced at gunpoint to open a door). The
duress facility allows a signal to be activated (for example,
notification to a remote monitoring company) by the user.

See also “keypad duress”.

Egress Exit, or request to exit (RTE).

Egress input An input that is programmed to request that a door be briefly

unlocked. For example, an egress button is provided inside a
doorway to allow users to exit without using a door reader.

Note: This functionality requires the use of an Intelligent Access

Controller.

Egress time zone When the egress time zone is valid, a user may press the

egress button and the door will unlock.

Note: This functionality requires the use of an Intelligent Ac

cess

Controller.

Extended access time A longer than normal time for the door to unlock when a user

with "Extended Access" presents a valid card or PIN at a door

reader.

Note: This functionality requires the use of an Intelligent Access

Controller.

Floor group

A panel programming concept that assigns a group of floors to a
user in order to allow selection of those floors when accessing a

lift reader. Access to each floor in a group may be restricted via
a time zone.

Fob A type of smart card. See “card”.

Forced arming

Allows areas to arm regardless of any unsealed inputs that may

subsequently cause an alarm.

Forced door debounce time Forced door debounce time delays the generation of a forced

door alarm for the specified interval. It caters for certain locks
that may cause erroneous forced door reporting.

Note: This functionality requires the use of an Intelligent Access

Controller.

Guard If the user is a “guard” type, then the system can generate a

“guard failed to check in” alarm if required.

History A list of past intrusion detection and access control events

stored in memory which can be viewed on an LCD RAS, sent to

a printer, or uploaded to a management software computer.

Hold-up alarm A (silent) alarm that is triggered by a hold-up button. Normally it

will not trigger any siren, only send a message to a remote

monitoring company.

Glossary

58 Challenger10 Administrators Manual

Holiday A specified date (or range of dates) during which typical users

are denied access during times that they would normally be
permitted access.

Holiday type Functionality to enable access to be granted to certain users

during one holiday type, but not necessarily to another holiday
type. Each holiday must have at least one type assigned.

In reader A reader (RAS) that provides entry to a region through a door.

The in reader is accompanied by an out reader that provides
exit from the region through the door.

Note: This functionality requires the use of an Intelligent Access

Controller.

In reader region When a valid card or PIN is entered at the door’s in reader, the

number of the region that the user is entering into is recorded
against the user code.

Note: This functionality requires the use of an Intelligent Access

Controller.

Input Also called zone input. An electrical signal from a security

device (input device) to the intrusion detection system. Each
input device is identified by a system name (for example
“INPUT1”), and optionally by a custom name (for example
“Reception Holdup Button”).

Input tamper The Challenger system is typically configured to monitor the

state of its zone input circuits (4-state monitoring). Input tamper
alarms are generated when the circuit indicates an open-circuit
or a short-circuit condition.

Input test Input test is a defined interval during which a selected input can

be tested (toggled from sealed to unsealed and then back to
sealed) to verify that the panel correctly identifies the states.

Input type The input type determines exactly how an input will function

when its area is armed or disa

rmed. Most input types require an

area, but some input types that affect the status of areas need

alarm groups.

Installer A person who installs and services security equipment.

Intelligent Access Controller Four-door or Four-lift DGPs.

Intrusion detection Electrical detection devices (called inputs) are connected to the

Challenger panel or a DGP. Based on the type of device and
whether the device’s location (called area) is armed or
disarmed, the device triggers an alarm when something

activates i

t. For example, the device might be a reed switch that

detects a door being opened when the area is armed. An alarm

typically triggers a siren and flashing light to operate, and sends

a message to a remote monitoring company.

Isolate The device is inhibited from reporting alarms

. It is excluded from

functioning as part of the system.

Key switch A device using a key-operated switch to arm or disarm areas.

Keypad An arming station with buttons to input data.

Keypad duress

When enabled, a duress code (user’s alarm code + 1) can be

entered on a keypad to activate a duress alarm. Keypad duress

is enabled or disabled in Alarm Groups.

LAN The system’s two RS-485 data busses (LAN1 and LAN2).

Glossary

Challenger10 Administrators Manual 59

Local alarm

An alarm that is reported only within a building, and typically
occurs when an area is disarmed (occupied). The

circumstances that cause a local alarm can be checked and
rectified by personnel on site and it is therefore unnecessary for
the alarm to be relayed to a remote monitoring company.

Certain input types can generate a local alarm during access

(disarmed) times, and can report to remote monitoring company

during secure (armed) times.

Logic equation A logic expression that combines macro inputs in a specific

manner. The result of a logic equation produces the macro

action.

Low security time zone When a RAS’s low security time zone is valid, then either

a card

or a PIN can be used to open a door. When the time zone

is not

valid and “Card and Code” is set to YES, then both card and
PIN are required to open a door.

Note: This functionality requires the use of an Intelligent Access

Controller.

Macro input An event flag or an output that is used in a logic equation. Each

macro input is an event flag or output.

Macro logic program A set of rules that is created by macro inputs, logic equations,

and macro outputs.

Macro output A macro output holds the result of a logic equation. The macro

output can have a timing element. Macro outputs trigger event
flags or inputs.

Management software A Challenger system may be programmed and operated via

Security Commander management software on a graphical
interface.

Operator Customer staff member or installer who has login rights to

system management software.

Out reader A reader (RAS) that provides exit from a region through a door.

The out reader is accompanied by an in reader that provides
entry to the region through the door.

Note: This functionality requires the use of an Intelligent Access

Controller.

Out reader region When a valid card or PIN is entered at the door out reader, the

number of the region that the user is exiting from into is

recorded against the user code.

Note: This functionality requires

the use of an Intelligent Access

Controller.

Override time zone A door can be programmed with an override time zone that,

when valid, automatically keeps the door unlocked.

Note: This functionality requires the use of an Intelligent Access

Controller.

PIN Personal Identification Number—

A number given to, or selected

by, a user that identifies the user to the Challenger system.

PIR Passive Infrared detector. A security device used to detect

intruders in a certain part of an area or premises.

Poll An inquiry message continually sent by the control panel to

DGPs and arming stations. Polling allows the remote unit to

transfer data to the control panel.

Glossary

60 Challenger10 Administrators Manual

RAS Remote arming station. See “arming station”.

Reader A device (arming station) used for access control that can read

magnetic stripe or proximity cards to authenticate the user.

Region A defined access control area having intelligent doors acting as

boundaries. Regions are used by the anti-

passback functions to

keep track of users. The system can deny access to a card or

PIN belonging to a user when the user is already assigned to

the region. A region can also keep a count of users in order to
activate a macro logic program when a certain value is reached.

Note: This functionality requires the use of a

n Intelligent Access

Controller.

Relay Relay or output from the panel or a relay controller.

Relay controller A PCB module that connects to the panel or a DGP to provide

additional relay or open collector outputs.

Remote monitoring company A company that monitors whether an alarm has occurred in a

intrusion detection system. A remote monitoring company is
located away from the building or area it monitors. Also known

as “central station”.

Reporting See “alarm reporting”.

Reset An authorised user typically must enter a PIN at the keypad to

reset (acknowledge) an alarm.

RTE Request to exit, egress.

Sealed The input is not activated, for example when a door is closed.

Secure The state of an area when it’s armed. The condition of an area

when it

should be vacant and the intrusion detection system has

been set so that detected activity generates an alarm. Opposite
of “access”.

Secure test The secure (armed) test is a defined interval during which

specific inputs may be tested to see if they are operating
correctly when the area is unoccupied. The inputs must be

programmed to be included in secure tests (determined by the
input’s test type).

Security Commander Windows-based software that provides a large-scale, multi-

operator, user interface to control small and large Challenger

installations.

Shunt

A procedure that inhibits an input from generating an alarm

when unsealed. For example, shunts stops a door generating

an alarm when opened for a short time.

Smart card See “card”.

STU Subscriber Terminal Unit

STU port The Challenger PCB’s serial (J15) port.

Tamper Indication that a security device may have been interfered with.

Some devices such as panels and DGPs have tamper switches

to detect if they have been opened or removed from their
mounting.

See “input tamper”.

Glossary

Challenger10 Administrators Manual 61

Time zone A time zone (or timezone) is a means of making certain

Challenger functionality conditional. There are two types of time
zones. Hard time zones are valid between defined start and end

times on selected days. Soft time zones are valid when a relay
(output) is active.

Unsealed The input is activated, for example, when a door is opened.

Upload The transfer of records from a control panel to a management

software computer.

User Someone with a PIN and/or a card who can operate the

Challenger system (for example, to unlock a door).

User category User categories provide timed arming and disarming

functionality for specific areas.

User record A record containing (at least) a user's PIN or card number to

identify the user to the Challenger system.

Vault area Vault areas are areas that, when armed, will automatically arm

other areas after a specified time.

Visitor status If the user flag “visitor status” is set to YES the user must be

accompanied by a non-visitor user.

Zone input See “input”.

Glossary

62 Challenger10 Administrators Manual

Challenger10 Administrators Manual 63

Index

A

access control, 2
access test, 14

automatic, 14
cancelling, 15
completing, 15
report, 21
starting automatically, 15

starting manually, 28
alarm code, 34, 55
alarm group, 10, 56
alarms, 8
answer management software, 24
area search, 8

B

beeper, 6

C

cameras, 14, 21, 25, 41
card learn RAS, 36

code

alarm, 11, 34

door, 11, 55

duress, 11, 58

PIN, 11, 34

user, 11
custom LCD message, 5

D

daylight savings time, 38
deisolate

DGP

, 40
input, 26
RAS

, 40
dial management software, 24
disable service tech, 40
disconnect management software, 23

door

disable, 46
enable, 46
lock, 46

open, 46

unlock, 46
door code, 55, 56
door groups, 42, 51, 57
duress code, 58

E

enable service tech, 40
entering text, 9

F

film counters, 25
financial institution option, 15
floor groups, 42, 52, 57

G

glossary, 55

H

history, 20
holiday types, 45
holidays, 44, 53

I

input in alarm, 19
input isolated, 19
input names, 8
input tamper monitoring, 27
input text, 25

inputs

alarm, 18, 19

deisolating, 26

isolated, 18, 19

isolating, 25

monitoring, 27

tamper, 18

testing, 14, 26

unsealed, 18
install menu, 41
intrusion detection, 2

isolate

DGP

, 40

Index

64 Challenger10 Administrators Manual

input, 25
RAS

, 40

K

keypad duress, 58

L

LCD

message, 5
screen, 4

LEDs

area, 5
status, 5
system alarm, 6
system fault, 6

local alarm, 7, 59

M

management software, 2

N

New Zealand requirements, iv

O

open door, 46

P

panel status

, 18
PIN, 10
PIN code, 34
program users, 50

R

RAS

beeper, 6
keypad, 7
LCD screen, 4

LEDs, 5
remote arming station (RAS), 2
request service technician, 23
reset cameras, 41
routine maintenance, 3

S

secure test

automatic, 16

cancelling, 16

completing, 16

report, 22
service menu, 23
service technician, 23, 40
shunt, 60
system alarm, 18
system alarm LEDs, 6

system fault LEDs, 6
system testing

, 3

T

test report, 21
testing

cameras, 14, 22

inputs, 14, 16, 26, 28
time and date, 7, 37
time correction, 39

U

unlock, lock, disable and enable, 46
unsealed input, 6, 8, 14, 18
users, 10

create, 32

delete, 30

display, 30

learn card data, 34

programming, 30

total, 35