TECO UA1610, UA1610f Service Manual
SERVICE MANUAL
UA1610
UA1610f
FIELD SERVICE
2004.3
Ver. 2.0
SAFETY AND IMPORTANT WARNING ITEMS
Read carefully the Safety and Important Warning Items described below to understand
them before doing service work.
IMPORTANT NOTICE
Because of possible hazards to an inexperienced person servicing this product as well as
the risk of damage to the product, TECO Image Systems Co., Ltd (hereafter called the
TECO) strongly recommends that all servicing be performed only by TECO-trained
service technicians.
Changes may have been made to this product to improve its performance after this Service
Manual was printed. Accordingly,TECO does not warrant, either explicitly or implicitly, that
the information contained in this Service Manual is complete and accurate.
The user of this Service Manual must assume all risks of personal injury and/or damage to
the product while servicing the product for which this Service Manual is intended.
Therefore, this Service Manual must be carefully read before doing service work both in the
course of technical training and even after that, for performing maintenance and control of
the product properly.
Keep this Service Manual also for future service.
DESCRIPTION ITEMS FOR DANGER,
WARNING AND CAUTION
In this Service Manual, each of three expressions “ DANGER”, “ WARNING”, and
“ CAUTION” is defined as follows together with a symbol mark to be used in a limited
meaning.
When servicing the product, the relevant works (disassembling, reassembling, adjustment,
repair, maintenance, etc.) need to be conducted with utmost care.
DANGER : Action having a high possibility of suffering death or serious injury
WARNING : Action having a possibility of suffering death or serious injury
CAUTION : Action having a possibility of suffering a slight wound, medium
trouble, and property damage
Symbols used for safety and important warning items are defined as follows:
:Precaution when servicing the product.
:Prohibition when servicing the product.
:Direction when servicing the product.
General precaution
General prohibition
General instruction Unplug Ground/ Earth
Electric hazard
Do not touch
with wet hand
High temperature
Do not disassemble
P-1
SAFETY WARNINGS
1. MODIFICATIONS NOT AUTHORIZED BY
TECO Image Systems Co., Ltd.
TECO brand products are renowned for their high reliability. This reliability is achieved
through high-quality design and a solid service network.
Product design is a highly complicated and delicate process where numerous mechanical,
physical, and electrical aspects have to be taken into consideration, with the aim of arriving
at proper tolerances and safety factors. For this reason, unauthorized modifications involve
a high risk of degradation in performance and safety. Such modifications are therefore
strictly prohibited. the points listed below are not exhaustive, but they illustrate the reason-
ing behind this policy.
DANGER: PROHIBITED ACTIONS
• Using any cables or power cord not specified by KMBT.
• Using any fuse or thermostat not specified by TECO.
Safety will not be assured, leading to a risk of fire and
injury.
• Disabling fuse functions or bridging fuse terminals with
wire, metal clips, solder or similar object.
• Disabling relay functions (such as wedging paper between
relay contacts)
• Disabling safety functions (interlocks, safety circuits, etc.)
Safety will not be assured, leading to a risk of fire and
injury.
• Making any modification to the product unless instructed
by TECO
P-2
DANGER: PROHIBITED ACTIONS
• Using parts not specified by TECO
2. CHECKPOINTS WHEN PERFORMING ON-SITE SER-
VICE
TECO brand products are extensively tested before shipping, to ensure that all applicable
safety standards are met, in order to protect the customer and customer engineer
(hereafter called the CE) from the risk of injury. However, in daily use, any electrical
equipment may be subject to parts wear and eventual failure. In order to maintain safety
and reliability, the CE must perform regular safety checks.
1. Power Supply
WARNING: Wall Outlet
• Check that mains voltage is as specified. Plug the power
cord into the dedicated wall outlet with a capacity greater
than the maximum power consumption.
If excessive current flows in the wall outlet, fire may
result.
• If two or more power cords can be plugged into the wall
outlet, the total load must not exceed the rating of the wall
outlet.
If excessive current flows in the wall outlet, fire may
result.
WARNING: Power Plug and Cord
• Make sure the power cord is plugged in the wall outlet
securely.
Contact problems may lead to increased resistance,
overheating, and the risk of fire.
P-3
WARNING: Power Plug and Cord
• Check whether the power cord is damaged. Check
whether the sheath is damaged.
If the power plug, cord, or sheath is damaged, replace
with a new power cord (with plug and connector on each
end) specified by TECO. Using the damaged power cord
may result in fire or electric shock.
• When using the power cord (inlet type) that came with this
product, be sure to observe the following precautions:
a. Make sure the connector is securely inserted in the inlet
on the rear panel of the product.
Secure the cord with a fixture properly.
b. If the power cord or sheath is damaged, replace with a
new power cord (with plugs on both ends) specified by
TECO.
If the power cord (inlet type) is not connected to the
product securely, a contact problem may lead to
increased resistance, overheating, and risk of fire.
• Check whether the power cord is not stepped on or
pinched by a table and so on.
Overheating may occur there, leading to a risk of fire.
• Do not bundle or tie the power cord.
Overheating may occur there, leading to a risk of fire.
• Check whether dust is collected around the power plug
and wall outlet.
Using the power plug and wall outlet without removing
dust may result in fire.
• Do not insert the power plug into the wall outlet with a wet
hand.
The risk of electric shock exists.
• When unplugging the power cord, grasp the plug, not the
cable.
The cable may be broken, leading to a risk of fire and
electric shock.
P-4
WARNING: Wiring
• Never use multi-plug adapters to plug multiple power cords
in the same outlet.
If used, the risk of fire exists.
• When an extension cord is required, use a specified one.
Current that can flow in the extension cord is limited, so
using a too long extension cord may result in fire.
Do not use an extension cable reel with the cable taken
up. Fire may result.
WARNING: Ground connection
• Check whether the product is grounded properly.
If current leakage occurs in an ungrounded product, you
may suffer electric shock while operating the product.
Connect power plug to grounded wall outlet.
2. Installation Requirements
WARNING: Prohibited Installation Place
• Do not place the product near flammable materials or volatile materials that may catch fire.
A risk of fire exists.
• Do not place the product in a place exposed to water such
as rain.
A risk of fire and electric shock exists.
WARNING: When not using product for a long time
• When the product is not used over an extended period of
time (holidays, etc.), switch it off and unplug the power
cord.
Dust collected around the power plug and outlet may
cause fire.
P-5
CAUTION: Ventilation
• The product generates ozone gas during operation, but it
will not be harmful to the human body.
If a bad smell of ozone is present in the following cases,
ventilate the room.
a. When the product is used in a poorly ventilated room
b. When taking a lot of copies
c. When using multiple products at the same time
CAUTION: Fixing
• Be sure to lock the caster stoppers.
In the case of an earthquake and so on, the product may
slide, leading to a injury.
CAUTION: Inspection before Servicing
• Before conducting an inspection, read all relevant docu-
mentation (service manual, technical notices, etc.) and
proceed with the inspection following the prescribed procedure, using only the prescribed tools. Do not make any
adjustment not described in the documentation.
If the prescribed procedure or tool is not used, the product may break and a risk of injury or fire exists.
• Before conducting an inspection, be sure to disconnect the
power plugs from the product and options.
When the power plug is inserted in the wall outlet, some
units are still powered even if the POWER switch is
turned OFF. A risk of electric shock exists.
• The area around the fixing unit is hot.
You may get burnt.
P-6
WARNING: Work Performed with the product Powered
• Take every care when making adjustments or performing
an operation check with the product powered.
If you make adjustments or perform an operation check
with the external cover detached, you may touch live or
high-voltage parts or you may be caught in moving gears
or the timing belt, leading to a risk of injury.
• Take every care when servicing with the external cover
detached.
High-voltage exists around the drum unit. A risk of electric shock exists.
WARNING: Safety Checkpoints
• Check the exterior and frame for edges, burrs, and other
damages.
The user or CE may be injured.
• Do not allow any metal parts such as clips, staples, and
screws to fall into the product.
They can short internal circuits and cause electric shock
or fire.
• Check wiring for squeezing and any other damage.
Current can leak, leading to a risk of electric shock or
fire.
• Carefully remove all toner remnants and dust from electrical parts and electrode units such as a charging corona
unit.
Current can leak, leading to a risk of product trouble or
fire.
• Check high-voltage cables and sheaths for any damage.
Current can leak, leading to a risk of electric shock or
fire.
• Check electrode units such as a charging corona unit for
deterioration and sign of leakage.
Current can leak, leading to a risk of trouble or fire.
P-7
WARNING: Safety Checkpoints
• Before disassembling or adjusting the write unit (P/H unit)
incorporating a laser, make sure that the power cord has
been disconnected.
The laser light can enter your eye, leading to a risk of
loss of eyesight.
• Do not remove the cover of the write unit. Do not supply
power with the write unit shifted from the specified mounting position.
The laser light can enter your eye, leading to a risk of
loss of eyesight.
• When replacing a lithium battery, replace it with a new lithium battery specified in the Parts Guide Manual. Dispose
of the used lithium battery using the method specified by
local authority.
Improper replacement can cause explosion.
• After replacing a part to which AC voltage is applied (e.g.,
optical lamp and fixing lamp), be sure to check the installation state.
A risk of fire exists.
• Check the interlock switch and actuator for loosening and
check whether the interlock functions properly.
If the interlock does not function, you may receive an
electric shock or be injured when you insert your hand in
the product (e.g., for clearing paper jam).
• Make sure the wiring cannot come into contact with sharp
edges, burrs, or other pointed parts.
Current can leak, leading to a risk of electric shock or
fire.
• Make sure that all screws, components, wiring, connectors, etc. that were removed for safety check and maintenance have been reinstalled in the original location. (Pay
special attention to forgotten connectors, pinched cables,
forgotten screws, etc.)
A risk of product trouble, electric shock, and fire exists.
P-8
WARNING: HANDLING OF CONSUMABLE
• Toner and developer are not harmful substances, but care
must be taken not to breathe excessive amounts or let the
substances come into contact with eyes, etc. It may be
stimulative.
If the substances get in the eye, rinse with plenty of water
immediately. When symptoms are noticeable, consult a
physician.
• Never throw the used cartridge and toner into fire.
You may be burned due to dust explosion.
CAUTION: HANDLING OF SERVICE MATERIALS
• Unplug the power cord from the wall outlet.
Drum cleaner (isopropyl alcohol) and roller cleaner (acetone-based) are highly flammable and must be handled
with care. A risk of fire exists.
• Do not replace the cover or turn the product ON before
any solvent remnants on the cleaned parts have fully
evaporated.
A risk of fire exists.
• Use only a small amount of cleaner at a time and take care
not to spill any liquid. If this happens, immediately wipe it
off.
A risk of fire exists.
• When using any solvent, ventilate the room well.
Breathing large quantities of organic solvents can lead to
discomfort.
P-9
3. MEASURES TO TAKE IN CASE OF AN ACCIDENT
1. If an accident has occurred, the distributor who has been notified first must immediately
take emergency measures to provide relief to affected persons and to prevent further
damage.
2. If a report of a serious accident has been received from a customer, an on-site evaluation must be carried out quickly and TECO must be notified.
3. To determine the cause of the accident, conditions and materials must be recorded
through direct on-site checks, in accordance with instructions issued by TECO.
4. CONCLUSION
1. Safety of users and customer engineers depends highly on accurate maintenance and
administration. Therefore, safety can be maintained by the appropriate daily service
work conducted by the customer engineer.
2. When performing service, each product on the site must be tested for safety. The customer engineer must verify the safety of parts and ensure appropriate management of
the equipment.
P-10
5. Used Batteries Precautions
ALL Areas
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
Germany
VORSICHT!
Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
Ersatz nur durch denselben oder einen vom Hersteller empfohlenen gleichwertigen Typ.
Entsorgung gebrauchter Batterien nach Angaben des Herstellers.
France
AT TE NT I ON
Il y a danger d’explosion s’il y a remplacement incorrect de la batterie.
Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformément aux
instructions du fabricant.
Denmark
ADVARSEL!
Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering.
Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren.
Finland, Sweden
VAROlTUS
Paristo voi räjähtää, jos se on virheellisesti asennettu.
Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo
valmistajan ohjeiden mukaisesti.
VARNING
Explosionsfara vid felaktigt batteribyte.
Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.
Norway
Eksplosjonsfare ved feilaktig skifte av batteri.
Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten. Brukte
batterier kasseres i henhold til fabrikantens instruksjoner.
ADVARSEL
P-11
INDEX (Field Service)
GENERAL
MAINTENANCE
DIS/REASSEMBLY,
ADJUSTMENT
CONTROL PANEL/SERVICE
MODE DESCRIPTIONS
TROUBLESHOOTING
CONTENTS
GENERAL
1. SPECIFICATIONS ........................................................................................... G-1
1-1. UA1610 ......................................................................................................G-1
(1) Main Unit .......................................................................................... G-1
(2) GDI Printer Function ........................................................................ G-3
1-2. UA1610f .................................................................................................... G-4
(1) Main Unit .......................................................................................... G-4
(2) GDI Printer Function ........................................................................ G-6
(3) FAX Function ................................................................................... G-6
2. PRECAUTIONS FOR INSTALLATION ............................................................ G-8
2-1. Installation Site ......................................................................................... G-8
2-2. Power Source ........................................................................................... G-8
3. PRECAUTIONS FOR USE .............................................................................. G-9
3-1. To Ensure the Printer is Used in an Optimum Condition ......................... G-9
3-2. Operating Environment ............................................................................ G-9
3-3. Power Requirements ................................................................................ G-9
4. HANDLING OF THE CONSUMABLES ............................................................ G-10
5. MISCELLANEOUS PRECAUTIONS ................................................................ G-10
6. PARTS IDENTIFICATION ................................................................................ G-11
MAINTENANCE
1. MAINTENANCE SCHEDULE .......................................................................... E-1
1-1. Guidelines for Life Specifications Values by Unit ..................................... E-1
(1) Life Specifications Values ................................................................ E-1
2. REPLACEMENT/CLEANING OF PARTS ........................................................ E-2
(1) Cleaning of the Paper Take-Up Roller ............................................. E-2
(2) Replacement of the Paper Take-Up Roller ...................................... E-2
(3) Replacement of the Image Transfer Roller ...................................... E-3
3. REPLACEMENT OF UNITS ............................................................................ E-4
(1) Replacement of the Toner Cartridge ................................................ E-4
(2) Replacement of the Drum Cartridge ................................................ E-6
(3) Replacement of the Fusing Unit ....................................................... E-7
DIS/REASSEMBLY,ADJUSTMENT
1. SAFETY INFORMATION ................................................................................. D-1
1-1. Laser Safety ............................................................................................. D-1
1-2. Internal Laser Radiation ........................................................................... D-1
1-3. Laser Safety Label ................................................................................... D-4
1-4. Laser Caution Label ................................................................................. D-4
1-5. Precautions for Handling the Laser Equipment ........................................ D-5
2. PRECAUTIONS FOR DISASSEMBLY/ADJUSTMENTS ................................. D-6
2-1. Parts That Must Not be Touched ............................................................. D-6
(1) Red Painted Screws ........................................................................ D-6
(2) Variable resistors on board .............................................................. D-6
(3) Other Screws not Marked with Red Paint ........................................ D-6
3. DISASSEMBLY/REASSEMBLY ...................................................................... D-7
i
3-1. Identification of Exterior Parts and Removal Procedures for Them ......... D-7
3-2. Removal of Circuit Boards and Other Electrical Components ................. D-9
(1) Removal of the Network Interface Card Board
(Option for Di1610f).......................................................................... D-10
(2) Removal of the Network Control Unit Board (UA1610f only) .......... D-10
(3) Removal of the Controller/Mechanical Control Board ..................... D-11
(4) Removal of the Control Panel ......................................................... D-11
(5) Removal of the Interface Board ....................................................... D-12
(6) Removal of the Plate NIC Board (Option for UA1610f) .....................D-13
(7) Removal of the Power Unit .............................................................. D-14
(8) Removal of the High Voltage Unit ................................................... D-17
3-3. Removal of Units ..................................................................................... D-18
(1) Removal of the IR Unit .................................................................... D-18
(2) Removal of the PH Unit ................................................................... D-18
3-4. Disassembly of the Image Reading Section ............................................ D-20
(1) Removal of the Original cover set sensor ....................................... D-20
(2) Removal of the Upper Cover Assy. (Original Glass) ....................... D-20
(3) Removal of the Scanner Motor ........................................................ D-20
(4) Removal of the Scanner Assy. ........................................................ D-21
(5) Removal of the Timing Belt ............................................................. D-22
3-5. Disassembly of the Main Drive Section ................................................... D-23
(1) Removal of the Main Motor ............................................................. D-23
(2) Removal of the Paper Empty Sensors ............................................ D-23
(3) Removal of the Paper Take-Up Solenoid ........................................ D-25
(4) Removal of the Paper Take-Up Clutch Gear ................................... D-26
(5) Removal of the Torque Limiter ........................................................ D-27
(6) Disassembly of the Fusing Unit ....................................................... D-28
4. ADJUSTMENTS .............................................................................................. D-30
4-1. Electrical/Image Adjustment .................................................................... D-30
(1) Accessing the Service Mode ........................................................... D-30
(2) Accessing the “ADJUST” Menu ....................................................... D-30
(3) Printing a Test Pattern ..................................................................... D-30
(4) Margin Adjustment (Leading Edge/Trailing Edge/Both Sides) ........ D-31
(5) Printer’s Main Scanning Registration Adjustment ........................... D-32
(6) Printer’s Sub-Scanning Registration Adjustment ............................ D-33
(7) Scanner’s Main Scanning Zoom Ratio Adjustment ......................... D-34
(8) Scanner’s Sub-Scanning Zoom Ratio Adjustment .......................... D-36
(9) Scanner’s Main Scanning Registration Adjustment ........................ D-38
(10) Scanner’s Sub-Scanning Registration Adjustment .......................... D-39
4-2. ADJUSTMENT OF JUMPER SWITCHES ON NCU BOARD .................. D-40
5. MISCELLANEOUS .......................................................................................... D-41
5-1. Removal of the Mechanical Counter (Option) ......................................... D-41
5-2. Updating the Firmware ............................................................................ D-42
(1) Installing the GDI Printer Driver/
TWAIN Driver Using Plug and Play ................................................. D-42
(2) Procedure for Upgrading the Firmware
(Engine firmware/ Copier firmware/ FAX firmware) ......................... D-44
ii
5-3. Procedure for Upgrading the FAX Firmware
(Upgrading Procedure Using Telephone Line
from fax machine to fax machine) ............................................................ D-47
5-4. Remedy for a Failed Updating of the Firmware ....................................... D-49
5-5. Moving the EEPROM ............................................................................... D-51
CONTROL PANEL/SERVICE MODE DESCRIPTIONS
1. CONTROL PANEL DESCRIPTIONS ............................................................... S-1
1-1. Names of Control Panel Parts and Their Functions (UA1610) ................. S-1
1-2. Names of Control Panel Parts and Their Functions (UA1610f) .................S-3
2. FUNCTIONS OF SWITCHES AND PARTS ON PWBs ................................... S-6
2-1. Circuit Board Locations (UA1610) .............................................................S-6
2-2. Circuit Board Locations (UA1610f) ............................................................S-6
2-3. PWB-P (Controller/Mechanical Control Board) ........................................ S-7
2-4. PWB-IF (Interface Board) ......................................................................... S-7
2-5. NCU (Network Control Unit Board) (UA1610f only) ...................................S-8
2-6. NIC NC-1610 (Network Interface Card Board)
(Option for UA1610f) ................................................................................. S-8
2-7. NIC-IF (Plate NIC Board) (Option for UA1610f) ........................................ S-8
3. STATUS MODE ............................................................................................... S-9
3-1. Status Mode Function Tree ...................................................................... S-9
3-2. Status Mode Setting Procedure ............................................................... S-10
(1) Total Page ........................................................................................ S-11
(2) TX/ RX Result (UA1610f only) ...........................................................S-11
(3) Print Report (UA1610f only) ..............................................................S-12
4. UTILITY MODE (UA1610) .................................................................................S-18
4-1. Utility Mode Function Tree ....................................................................... S-18
4-2. Utility Mode Setting Procedure ................................................................. S-19
(1) Machine Setting ............................................................................... S-20
(2) Paper Source Setting ....................................................................... S-22
(3) User management ........................................................................... S-22
(4) Copy Setting .................................................................................... S-23
5. UTILITY MODE (UA1610f) ................................................................................S-24
5-1. Utility Mode Function Tree (Outline) ........................................................ S-24
5-2. Utility Mode Function Tree (Details) ......................................................... S-25
5-3. Utility Mode Setting Procedure ................................................................. S-28
(1) Machine Setting ............................................................................... S-29
(2) Paper source setting ........................................................................ S-31
(3) User management ........................................................................... S-31
(4) Admin. management ........................................................................ S-32
(5) Copy setting ..................................................................................... S-34
(6) FAX registration ............................................................................... S-34
(7) TX operation .................................................................................... S-36
(8) RX operation .................................................................................... S-39
(9) Comm. setting .................................................................................. S-47
(10) Reporting ......................................................................................... S-50
(11) Initial user data ................................................................................. S-51
(12) Network setting ................................................................................ S-52
iii
(13) E-mail setting 1 ................................................................................ S-54
(14) E-mail setting 2 ................................................................................ S-56
(15) Scan setting ..................................................................................... S-58
6. SERVICE MODE (UA1610) ............................................................................. S-60
6-1. Service Mode Function Tree ................................................................... S-60
6-2. Service Mode Setting Procedure ............................................................. S-62
(1) <Procedure> .................................................................................... S-62
(2) <Exiting Procedure> ........................................................................ S-62
(3) <Changing the Settings for Service Mode Functions> .................... S-62
6-3. Service Mode Functions .......................................................................... S-63
(1) Service's Choice .............................................................................. S-63
(2) Adjust ............................................................................................ S-64
(3) Counter ............................................................................................ S-68
(4) Display ............................................................................................ S-70
(5) Function ........................................................................................... S-70
(6) Fixed Zoom Change ........................................................................ S-72
(7) Factory Test .................................................................................... S-72
(8) Clear Data ....................................................................................... S-73
7. SERVICE MODE (UA1610f) .............................................................................S-75
7-1. Service Mode Function Tree (Outline) ..................................................... S-75
7-2. Service Mode Function Tree (Details) ..................................................... S-76
7-3. Service Mode Setting Procedure ............................................................. S-79
7-4. Service’s Choice Functions ..................................................................... S-80
(1) Marketing Area ................................................................................ S-81
(2) Shipment Destination ...................................................................... S-82
(3) Leading Edge Erase ........................................................................ S-82
(4) Trailing Edge Erase ......................................................................... S-82
(5) Vertical Edge Erase ......................................................................... S-83
(6) FLS Paper Size ............................................................................... S-83
(7) TX Speed ........................................................................................ S-83
(8) RX Speed ........................................................................................ S-83
(9) TX Level .......................................................................................... S-84
(10) RX Level .......................................................................................... S-84
(11) DTMF Level ..................................................................................... S-84
(12) CNG Level ....................................................................................... S-84
(13) CED Level ....................................................................................... S-85
(14) ECM Mode ...................................................................................... S-85
(15) Coding Scheme ............................................................................... S-85
(16) Toner Empty Report ........................................................................ S-86
(17) Protocol Report ............................................................................... S-87
(18) GDI Time out ................................................................................... S-87
(19) Toner Empty Stop ........................................................................... S-88
(20) Pre-rotation ...................................................................................... S-88
(21) Fuser Temp Ad. ............................................................................... S-88
7-5. Adjust Function ........................................................................................ S-89
(1) Adjust ............................................................................................ S-89
7-6. Counter Function ..................................................................................... S-91
iv
(1) Counter ............................................................................................ S-92
7-7. Display Function ....................................................................................... S-94
(1) Display ............................................................................................. S-94
7-8. Function ................................................................................................... S-95
(1) Function ........................................................................................... S-95
7-9. Soft Switch Function ................................................................................ S-97
7-10.Reporting ................................................................................................. S-98
(1) Service Data List .............................................................................. S-98
(2) Error Code List ................................................................................. S-101
(3) T.30 Protocol List ............................................................................. S-102
7-11.Admin. Registration (Administrator number registration) ......................... S-103
7-12.Fixed zoom change .................................................................................. S-104
(1) <Metric> ........................................................................................... S-104
(2) <Inch> ............................................................................................. S-104
7-13.Factory Test ............................................................................................. S-104
7-14.Clear Data ................................................................................................ S-105
(1) DRAM clear ...................................................................................... S-105
(2) SRAM clear ...................................................................................... S-106
(3) Memory clear ................................................................................... S-108
(4) Total clear ........................................................................................ S-110
(5) PM counter (clear) ........................................................................... S-110
(6) I/C counter (clear) ............................................................................ S-110
(7) Application counter (clear) ............................................................... S-110
(8) Scan counter (clear) ......................................................................... S-110
(9) Printer JAM counter (clear) .............................................................. S-110
(10) ADF JAM counter (clear) ................................................................. S-110
(11) Trouble counter (clear) ..................................................................... S-110
8. Security Mode .................................................................................................. S-111
8-1. Security Mode Function Tree ................................................................... S-111
8-2. Security Mode Setting Procedure ............................................................ S-111
(1) Security ............................................................................................ S-111
9. Soft Switch Set (UA1610f only) .........................................................................S-112
9-1. Description ............................................................................................... S-112
9-2. Default setting .......................................................................................... S-113
(1) Country for each Marketing area ..................................................... S-113
9-3. Default soft switch setting for each market area 1 ................................... S-114
9-4. Default soft switch setting for each market area 2 ................................... S-116
9-5. Default soft switch setting for each market area 3 ................................... S-118
9-6. Default soft switch setting for each market area 4 ................................... S-120
9-7. Default soft switch setting for each market area 5 ................................... S-122
9-8. Default soft switch setting for each market area 6 ................................... S-124
9-9. Default soft switch setting for each market area 7 ................................... S-126
9-10.Default soft switch setting for each market area 8 ................................... S-128
9-11.Soft Switch List ........................................................................................ S-130
9-12.Soft Switch definition ................................................................................ S-134
(1) SOFT SWITCH: #01 ........................................................................ S-134
(2) SOFT SWITCH: #02 ........................................................................ S-135
v
(3) SOFT SWITCH: #03 ........................................................................ S-136
(4) SOFT SWITCH: #04 ........................................................................ S-137
(5) SOFT SWITCH: #05 ........................................................................ S-138
(6) SOFT SWITCH: #06 ........................................................................ S-139
(7) SOFT SWITCH: #07 ........................................................................ S-139
(8) SOFT SWITCH: #08 ........................................................................ S-140
(9) SOFT SWITCH: #09 ........................................................................ S-141
(10) SOFT SWITCH: #10 ........................................................................ S-142
(11) SOFT SWITCH: #11 ........................................................................ S-143
(12) SOFT SWITCH: #12 ........................................................................ S-143
(13) SOFT SWITCH: #13 ........................................................................ S-144
(14) SOFT SWITCH: #14 ........................................................................ S-145
(15) SOFT SWITCH: #15 ........................................................................ S-145
(16) SOFT SWITCH: #16 ........................................................................ S-146
(17) SOFT SWITCH: #17 ........................................................................ S-146
(18) SOFT SWITCH: #18 ........................................................................ S-147
(19) SOFT SWITCH: #19 ........................................................................ S-148
(20) SOFT SWITCH: #20 ........................................................................ S-149
(21) SOFT SWITCH: #21 ........................................................................ S-150
(22) SOFT SWITCH: #22 ........................................................................ S-151
(23) SOFT SWITCH: #23 ........................................................................ S-151
(24) SOFT SWITCH: #24 ........................................................................ S-152
(25) SOFT SWITCH: #25 ........................................................................ S-152
(26) SOFT SWITCH: #26 ........................................................................ S-153
(27) SOFT SWITCH: #27 ........................................................................ S-154
(28) SOFT SWITCH: #28 ........................................................................ S-155
(29) SOFT SWITCH: #29 ........................................................................ S-156
(30) SOFT SWITCH: #30 ........................................................................ S-157
(31) SOFT SWITCH: #31 ........................................................................ S-158
(32) SOFT SWITCH: #32 ........................................................................ S-158
(33) SOFT SWITCH: #33 ........................................................................ S-159
(34) SOFT SWITCH: #34 ........................................................................ S-159
(35) SOFT SWITCH: #35 ........................................................................ S-160
(36) SOFT SWITCH: #36 ........................................................................ S-161
(37) SOFT SWITCH: #37 ........................................................................ S-162
(38) SOFT SWITCH: #38 ........................................................................ S-163
(39) SOFT SWITCH: #39 ........................................................................ S-163
(40) SOFT SWITCH: #40 ........................................................................ S-164
(41) SOFT SWITCH: #41 ........................................................................ S-165
(42) SOFT SWITCH: #42 ........................................................................ S-166
(43) SOFT SWITCH: #43 ........................................................................ S-166
(44) SOFT SWITCH: #44 ........................................................................ S-166
(45) SOFT SWITCH: #45 ........................................................................ S-167
(46) SOFT SWITCH: #46 ........................................................................ S-168
(47) SOFT SWITCH: #47 ........................................................................ S-168
(48) SOFT SWITCH: #48 ........................................................................ S-169
(49) SOFT SWITCH: #49 ........................................................................ S-170
vi
(50) SOFT SWITCH: #50 ........................................................................ S-170
(51) SOFT SWITCH: #51 ........................................................................ S-171
(52) SOFT SWITCH: #52 ........................................................................ S-171
(53) SOFT SWITCH: #53 ........................................................................ S-172
(54) SOFT SWITCH: #54 ........................................................................ S-172
(55) SOFT SWITCH: #55 ........................................................................ S-173
(56) SOFT SWITCH: #56 ........................................................................ S-173
(57) SOFT SWITCH: #57 ........................................................................ S-173
(58) SOFT SWITCH: #58 ........................................................................ S-174
(59) SOFT SWITCH: #59 Part 1 .............................................................. S-175
(60) SOFT SWITCH: #59 Part 2 .............................................................. S-176
(61) SOFT SWITCH: #59 Part 3 .............................................................. S-177
(62) SOFT SWITCH: #60 ........................................................................ S-178
(63) SOFT SWITCH: #61 ........................................................................ S-178
(64) SOFT SWITCH: #62 ........................................................................ S-179
(65) SOFT SWITCH: #63 ........................................................................ S-179
(66) SOFT SWITCH: #64 ........................................................................ S-180
10. Fax Protocols ................................................................................................... S-181
10-1.G3 ECM (G3 Error Correction Mode) ...................................................... S-181
10-2.Line Control .............................................................................................. S-182
(1) Procedure of G3 mode communication ........................................... S-182
10-3.Table of reference code ........................................................................... S-183
10-4.How to analyze the T30 protocol monitor ................................................ S-184
TROUBLESHOOTING
1. INTRODUCTION .............................................................................................. T-1
1-1. Electric Components Check Procedures ................................................. T-1
(1) Sensors ............................................................................................ T-1
(2) Switches ........................................................................................... T-2
(3) Solenoids ......................................................................................... T-2
(4) Motors ............................................................................................. T-3
1-2. Overall Control Configuration ................................................................... T-5
2. PAPER MISFEED ............................................................................................ T-6
2-1. Initial Check Items .................................................................................... T-6
2-2. Paper Misfeed Displays ........................................................................... T-7
2-3. Locations of Misfeed Detection Sensors .................................................. T-8
2-4. Misfeed Detection Timing and Troubleshooting Procedures ................... T-9
(1) Paper Take-Up/Transport Misfeed ................................................... T-9
(2) Fusing/Exit Misfeed .......................................................................... T-10
3. MALFUNCTIONS/WARNING .......................................................................... T-11
3-1. List of Malfunctions .................................................................................. T-11
3-2. Malfunction Detection Timing and Troubleshooting Procedures .............. T-13
(1) C0045: Fuser fan motor error .......................................................... T-13
(2) C0210: H.V. abnormal ..................................................................... T-14
(3) C0500: Fuser warm up error ............................................................ T-15
(4) C0510: Fuser temperature low ........................................................ T-16
(5) C0520: Fuser overheat .................................................................... T-17
(6) C0650: Scanner home sensor error ................................................. T-17
vii
(7) C1200: ASIC memory abnormal ..................................................... T-18
(8) C1300: Polygon mirror motor error .................................................. T-18
(9) C133B: Communication with option error ........................................ T-19
(10) C133C: Modem error ....................................................................... T-19
(11) C133D: ROM checksum error ......................................................... T-19
(12) C13F0: Laser error .......................................................................... T-20
(13) C1468: EEPROM error .................................................................... T-20
(14) C14A3: IR lamp malfunction ............................................................ T-21
4. MALFUNCTIONS RELATED TO POWER SUPPLY ....................................... T-22
4-1. Power is not Turned ON. ......................................................................... T-22
5. IMAGE QUALITY PROBLEMS ........................................................................ T-23
5-1. Troubleshooting Image Quality Problems ............................................... T-23
5-2. Initial Checks ........................................................................................... T-23
5-3. Troubleshooting for Specific Image Quality Problems ............................. T-24
(1) Image reading system: Blank or black prints ................................... T-24
(2) Image reading system: Low image density ..................................... T-25
(3) Image reading system: Foggy background or rough image ............ T-26
(4) Image reading system: Black streaks or bands ............................... T-27
(5) Image reading system: Black spots ................................................. T-28
(6) Image reading system: Blank streaks or bands .............................. T-29
(7) Image reading system: Uneven image ............................................ T-30
(8) Printer system: Blank or black prints ............................................... T-31
(9) Printer system: Blank spots ............................................................. T-32
(10) Printer system: Smears on back ..................................................... T-32
(11) Printer system: Low image density .................................................. T-33
(12) Printer system: Foggy background .................................................. T-34
(13) Printer system: Blank streaks or bands ........................................... T-34
(14) Printer system: Black streaks or bands ........................................... T-35
(15) Printer system: Offset image ........................................................... T-35
(16) Printer system: Uneven image ........................................................ T-36
6. FAX Error (UA1610f only) .................................................................................T-37
6-1. Communication Error .............................................................................. T-37
(1) Outline ............................................................................................ T-37
(2) Error occurring during transmission ................................................ T-37
(3) Error occurring during reception ...................................................... T-37
6-2. Error Code ............................................................................................... T-38
(1) Reception ........................................................................................ T-38
(2) Transmission ................................................................................... T-40
viii
GENERAL
1. SPECIFICATIONS
1-1. UA1610
(1) Main Unit
Type : Desktop
Original scanning system : Scanning in main scanning direction with a 3-line color CCD
sensor, and scanning in sub-scanning direction with unit
scanning and sheet feed-through system
Photo conductor type : OPC (Organic Photo conductor)
Copying system : Electrostatic dry Powdered image transfer to plain paper with
laser
Resolution : 600 dpi × 600 dpi, 600 dpi × 300 dpi
Paper feed-in system : 2-Way system (Tray1 and Bypass Tray)
*3-Way system is possible if optional PF-1610 (Tray2) is
installed.
Exposure system : Unit scanning slit exposure
Developing system : FMT (Fine Micro Toning) single component developing
Drum-charging system : Rotating brush with pre-charge film
Image transfer system : Roller transfer
Paper separation system : Curvature separation + Charge Neutralizing needle
Fusing system : Heat roller
Max. Original size : Up to Legal size
Memory Capacity : STD: 16 MB (48 MB Maximum with 32 MB Option Memory)
Copy Medium
Paper source Tray1 Tray2 Bypass Tray
2
)
2
)
2
)
❍❍❍
❍❍❍
❍ – ❍
Ty p e
Plain paper (60 to 90 g/m
(16 to 24 lb.)
Recycled paper (60 to 90 g/m
(16 to 24 lb.)
Special paper (91 to 163 g/m
(24 to 43 lb.)
Transparencies ❍ – ❍
Label sheets ❍ – ❍
Envelopes ❍ – ❍
Dimension
Maximum (width × length) 216×356 mm
Minimum (width × length) 105×148 mm 105×148 mm
NOTE
The dimension for Tray2 is fixed at A4L or Letter L.
A4 L, Letter L
216×356 mm
G-1
Continuous copy speed
(copies/min.)
: 12 copies/minute (at full size and 600 dpi × 300 dpi, with
ADF)
Continuous print speed
(sheets/min.)
Warm-up time : Less than 25 seconds (at a room temperature of 23 °C and
First print time : 16 seconds or less (at full size and 600 dpi × 300 dpi, with
First copy time : 13 seconds or less (at full size and 600 dpi × 300 dpi, with
Zoom Ratios
Fixed
: More than 16 sheets/minute (with plain A4 L or Letter L
paper)
at the rated voltage)
plain A4 L or Letter L paper)
plain A4 L or Letter L paper)
*If the Start key is pressed more than 3 seconds after opening and closing the Original Cover or Auto Document Feeder
after the engine has warmed up
Metric Size (Inch Size)
Full size ×1.00 ×1.00
×1.29
×1.54
×2.00
×0.78
×0.64
×0.50
Enlargement
Reduction
×1.15
×1.41
×2.00
×0.81
×0.70
×0.50
Variable ×0.50 to ×2.00 (in ×0.01 increments)
Lens : Through lens (F=5.0, f=27.195)
Exposure Lamp : Cold Cathode Florescent Lamp
Fusing temperature : 200 °C
Power /Current Consumption (main unit only)
Voltage Maximum power consumption
110 V, 120-127 V 720, 820-880 W
220-240 V 740-850 W
Power source : 110 V, 120V-127 V, 220-240 V 50/60 Hz
Main unit dimensions
(including Original
Cover)
Main unit weight : 14.9 kg (32-3/4 lb.)
: Width....508 mm (20 inches)
Depth....608 mm (24 inches)
Height...408 mm (16 inches)
G-2
(2) GDI Printer Function
RAM : Share with copier.
Interfaces : IEEE 1284 (Parallel), USB Revision 1.1
(except for Windows 95 and Windows NT)
Printer Language : GDI
Fonts : Windows
Supported Operating
Systems
Web Browser : Internet Explorer 4.0 or later
: Windows XP (SP1 or later)/Windows 2000 (SP3 or later)/
Windows NT Workstation Version 4.0 (SP6a or later)/Win-
dows Me/Windows 98 (SP1)/Windows 98 Second Edition/
Windows 95 OSR
G-3
1-2. UA1610f
(1) Main Unit
Type : Desktop
Original scanning system:Scanning in main scanning direction with a 3-line color CCD
sensor, and scanning in sub-scanning direction with unit
scanning and sheet feed-through system
Photo conductor type : OPC (Organic Photo conductor)
Copying system : Electrostatic dry Powdered image transfer to plain paper with
laser
Resolution : 600 dpi × 600 dpi, 600 dpi × 300 dpi
Paper feed-in system : 2-Way system (Tray1 and Bypass Tray)
*3-Way system is possible if optional PF-1610 (Tray2) is
installed.
Exposure system : Unit scanning slit exposure
Developing system : FMT (Fine Micro Toning) single component developing
Drum-charging system : Rotating brush with pre-charge film
Image transfer system : Roller transfer
Paper separation system : Curvature separation + Charge Neutralizing needle
Fusing system : Heat roller
Max. Original size : Up to Legal size
Memory Capacity : STD: 16 MB (48 MB Maximum with 32 MB Option Memory)
Copy Medium
Paper source Tray1 Tray2 Bypass Tray
2
)
2
)
2
)
❍❍❍
❍❍❍
❍ – ❍
216×356 mm
A4 L, Letter L
Ty p e
Dimension
Plain paper (60 to 90 g/m
(16 to 24 lb.)
Recycled paper (60 to 90 g/m
(16 to 24 lb.)
Special paper (91 to 163 g/m
(24 to 43 lb.)
Transparencies ❍ – ❍
Label sheets ❍ – ❍
Envelopes ❍ – ❍
Maximum (width × length) 216×356 mm
Minimum (width × length) 105×148 mm 105×148 mm
NOTE
The dimension for Tray2 is fixed at A4L or Letter L.
G-4
Continuous copy speed
(copies/min.)
: 12 copies/minute (at full size and 600 dpi × 300 dpi)
Continuous print speed
(sheets/min.)
Warm-up time : Less than 25 seconds (at a room temperature of 23 °C and
First print time : 16 seconds or less (at full size and 600 dpi × 300 dpi, with
First copy time : 13 seconds or less (at full size and 600 dpi × 300 dpi, with
Zoom Ratios
Fixed
: More than 16 sheets/minute (with plain A4 L or Letter L
paper)
at the rated voltage)
plain A4 L or Letter L paper)
plain A4 L or Letter L paper)
*If the Start key is pressed more than 3 seconds after opening and closing the Original Cover or Auto Document Feeder
after the engine has warmed up
Metric Size (Inch Size)
Full size ×1.00 ×1.00
×1.29
×1.54
×2.00
×0.78
×0.64
×0.50
Enlargement
Reduction
×1.15
×1.41
×2.00
×0.81
×0.70
×0.50
Variable ×0.50 to ×2.00 (in ×0.01 increments)
Lens Through lens (F=5.0, f=27.195)
Exposure Lamp Cold Cathode Florescent Lamp
Fusing temperature 200 °C
Power /Current Consumption (main unit only)
Voltage Maximum power consumption
110 V, 120-127 V 720, 820-880 W
220-240 V 740-850 W
Power source : 110 V, 120V-127 V, 220-240 V 50/60 Hz
Dimensions
(including Automatic
Document Feeder)
Weight
(including Automatic
Document Feeder)
: Width....508 mm (20 inches)
Depth....608 mm (24 inches)
Height...468 mm (16 inches)
: 17.3 kg (38-1/4 lb.)
G-5
(2) GDI Printer Function
RAM : Share with copier.
Interfaces : IEEE 1284 (Parallel), USB Revision 1.1
(except for Windows 95 and Windows NT)
Printer Language : GDI
Fonts : Windows
Supported Operating
Systems
Web Browser : Internet Explorer 4.0 or later
(3) FAX Function
General
Compatibility : Super G3/ G3/ ECM (Error correction mode)
Scanning Resolution : STD: CD 8 lines/mm x FD 3.85 lines/mm
Line : PSTN/ PBX
Data Transmission Rate : 33.6 kbps (V.34 JBIG)
Coding Method : MH/ MR/ MMR/ JBIG
Scanning Area : Scanning on the original glass
: Windows XP (SP1 or later)/Windows 2000 (SP3 or later)/
Windows NT Workstation Version 4.0 (SP6a or later)/Win-
dows Me/Windows 98 (SP1)/Windows 98 Second Edition/
Windows 95 OSR
Fine: CD 8 lines/mm x FD 7.7 lines/mm
Super Fine: CD 8 lines/mm x FD 15.4 lines/mm
- Metric: A5 L, A4 L
- Inch: Half Letter L, Letter L, Legal L
Sheet through scanning
- CD direction: Maximum 215 mm (8.5 inch)
- FD direction: Maximum 1,000 mm (39 inch)
Internet fax : Enable when the optional Internet Fax & Network Scan Kit
IFC-1610 is installed.
Dialing
Direct dialing : Entering the fax number directly using the 10-Key Pad.
One touch dial : 15 keys
Speed dial : 200 fax numbers
Group dial : 15 groups (50 destination/group)
Program dial : 4 keys (No. 12, 13, 14, 15)
Other dialing : Pause insert, Phone Book dial, On-hook dial,
Automatic redial, Redial, Chain dial, Combination dial
G-6
Transmission
Transmission mode : ADF TX, Memory TX, Batch TX, Broadcast TX,
Confidential Mailbox TX,
F code TX (SubAddress TX, SID TX), Forward TX
Manual TX, Polling TX, Quick Memory TX, Book TX,
Relay initiate TX, Reservation TX, Timer TX,
TX resolution mode/ TX
image mode
Receiving
Receiving mode : Auto RX, Closed network RX, Confidential Mailbox RX,
RX resolution : 204 dpi x 98 dpi, 204 dpi x 196 dpi, 204 dpi x 392 dpi
Max. recording paper
size
Report : Activity report, Back up RAM error report,
List : Key setting list, Machine status list, Memory data list,
: Standard (204 dpi x 98 dpi),
Fine (204 dpi x 196 dpi),
Super fine (204 dpi x 392 dpi),
Standard + halftone (204 dpi x 98 dpi),
Fine + halftone (204 dpi x 196 dpi),
Super fine + halftone (204 dpi x 392 dpi)
Inward Polling RX, Manual RX, Memory RX, Substitute RX,
: A4/ Legal
G3 protocol monitor report, Memory image print,
Power failure report, Reservation report, RX result report,
Service report, TX result report,
One-touch dial list, Service data list, Speed dial list,
Other Features : Automatic paper selection, Backup of memory,
Confirmation of communication result, Daylight saving time,
Date/Time setting, Display of destination station, Footer,
Header, Package reception printing, Pause insert,
Quick memory printing, Remote monitor, RX print cancel,
RX printing mode (100 %reception/ Reception print mode/
Cut mode), Separate print, Smoothing, Speaker, Time zone,
Tone signal transmission, TX cancel, RX cancel
G-7
2. PRECAUTIONS FOR INSTALLATION
2-1. Installation Site
To ensure utmost safety and avoid breakdown, the printer should NOT be used in a place:
• Where it will be subjected to extremely high or low temperature or humidity.
• Where it will be subjected to sudden fluctuations in either temperature or humidity.
• Which is exposed to direct sunlight.
• Which is in the direct air stream of an air conditioner, heater, or ventilator.
• Which has poor ventilation or is dusty.
• Which does not have a stable, level floor or where it will receive undue vibration.
• Which is near any kind of heating device.
• Which is near volatile flammables (thinner, gasoline, etc.).
• Where it may be splashed with water and electric leakage is likely to occur.
• Which puts the operator in the direct stream of exhaust from the printer.
• Where ammonia gas might be generated.
2-2. Power Source
• If any other electrical equipment is sourced from the same power outlet, make sure that
the capacity of the outlet is not exceeded.
• Use a power source with little voltage fluctuation.
• Never connect by means of a multiple socket any other appliances or machines to the
outlet being used for the printer.
• Ensure that the printer does not ride on the power cord or communications cable of other
electric equipment, and that it does not become wedged into or underneath the mechanism.
• Make the following checks at frequent intervals:
✽ Is the power plug abnormally hot?
✽ Are there any cracks or scrapes in the cord?
✽ Has the power plug been inserted fully into the outlet?
✽ Does something, including the printer itself, ride on the power cord?
Use an outlet with a capacity of 110/120/127 V, or 220-240 V.
G-8
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