TECO TWM50FA User Manual

Engineered To Perform

5Kg FRONT LOAD

CLOTHES WASHER

USER’S MANUAL

Model : TWM50FA

To ensure proper use and your safety, please read the following user manual completely before operating this
appliance. Please keep this manual in a safe place for future reference.

 Thank you for purchasing our product and thank you for placing your confi dence in us.
 Read this manual carefully before use. Follow instructions and keep the manual for future reference.
 Follow the operating instructions and safety notices in this manual.
 If any trouble arise, do not fi x it yourself or hand it to the after sales service centre which have not

been authorised. Please contact TECO service on 1300 660 037 (9am ~ 4pm AEST Mon - Fri).

WARNING ICON

This symbol indicates information concerning your personal safety

WARNING

CAUTION ICON

This symbol indicates information on how to avoid damaging the appliance

CAUTION

SAFETY PRECAUTIONS

Keep ventilation openings, in the appliance enclosure or in the built in structure, clear of obstruction.
This appliance is not intended for use by persons (including children) with reduced physical, sensory

or mental capabilities, or lack of experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person responsible for their safety.

Young children should be supervised to ensure that they do not play with the appliance.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly

qualifi ed persons in order to avoid a hazard.

When disposing of the appliance, do so only at an authorised waste disposal centre.
Don’t store infl ammable materials such as ether, benzene, LP gas and glue etc near the appliance.
Please keep the appliance away from substances which could cause ignition.
Before obtaining access to electrical terminals, all electrical supply circuits must be disconnected.
The washer is designed to operate on a single phase power supply within a voltage range of

220~240V/50Hz.

Don’t splash water on the rear of the appliance, for it may cause malfunction or electric shock.
Before cleaning the appliance, always switch off the appliance and unplug it, or pull the house fuse or

switch off the circuit breaker.

Never disassemble any part of the clothes washer.
Never insert your hand and remove items from the washer until the appliance has come to a complete

stop.

Choose a location that is indoors, completely dry and away from damp environments.
Never splash, wet or hose the appliance. It is recommended to use a damp cloth when cleaning the

cabinet.

Do not attempt to wash fabrics that contain latex or rubber material.
Do not place items that have come in contact with any fl ammable materials such as petrol/gasoline,

kerosene, cleaning solvents, vegetable oil, cooking oil or any explosive substances.

Never place heat sources (candle, heater, etc.) on top of or near the washer.
Never pull the power cord from the socket by the cord. Always unplug the washer using the plug.

Safety of children

Packaging (e.g. wraps, polystyrene, etc.) can be dangerous for children. There is a risk of suffocation.
Keep packaging materials away from children. Remember to dispose of old appliances in accordance
with local laws. Pull out the mains plug, cut off the mains cable, break or remove spring or bolt catches
if fi xed and ensure that children cannot lock themselves in the appliance when playing (there is risk of
suffocation) or involve themselves in other dangers, for children cannot recognize the hazard present
in household appliances themselves. Therefore, it is very important for parents to make adequate
supervision and never let children play with the appliance.

1

TABLE OF CONTENTS

Safety Precautions
Table Of Contents
Identifying Washer Parts
Quick Start Guide
Installation
Pre Wash Checklist
Control Panel
Wash Programs & Functions
Loading Detergent
Wash Program Information

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1
2
3
4
5 - 6
7 - 8
9
10
10

11
Cleaning & Maintenance
Troubleshooting
Repairs, Service & Warranty
Specifi cations

2

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12

13 - 14

15

16

IDENTIFYING WASHER PARTS

Detergent Dispenser

Control Panel
Power Button

START/PAUSE Button

Program Selection Dial

Drum
Cabinet

Door

Service Panel

Adjustable Feet (x4)

Detergent Dispenser

Cold Water

Inlet Hose x1

Drain Hose

Support x1

3

Shipping Bolt

Caps x4

QUICK START GUIDE

1. Install the clothes
washer

2. Load the laundry

3. Add washing
detergent

9. Press the
START/PAUSE button

8. Select a wash
program

7. Connect the power plug
Press the power button

4. Close the door

6. Turn on the water tap

5. Attach/check the
drain pipe

Wash Program Selection

1. Press the POWER button

2. Select a program

3. Select a water level or other functions

4. Press the START/PAUSE button

When the program fi nishes

When the wash program fi nishes, the buzzer will sound and the power will
be automatically switched off. At this point, turn off the water supply to the
washer. It is recommended to remove the power plug from the mains power
source for safety.

4

INSTALLATION

Unpacking Instructions

1. Remove the clothes washer from the carton.
NOTE: Please dispose of packaging and
plastic bags responsibly.

2. Open the washer door and remove the
accessories from inside the washer.

3. Remove the four shipping bolts from the rear
of the washer prior to use.

4. Plug the shipping bolt holes with the supplied caps.

Install supplied caps
to cover holes from
shipping bolts.

Choosing a location
The clothes washer should be located on a fi rm and fl at
surface. An uneven surface may cause excess operating
noise or vibration and effect the performance of the
washer.

 The noise may be increased if the fl oor is

not fi rm.

 It is not recommended to place on carpet

fl ooring. If this can not be avoided, place a
solid sheet under the appliance.

 Choose a location which is indoor, dry, not exposed to direct sunlight, high

temperature or humidity.
It is recommended a clearance of at least 300mm away from objects and walls
on both sides and top. Ensure the clearance behind the appliance is not less
than 100mm and at least 160° clearance for the door to swing open.

Levelling the Washer (Adjustable feet)
For optimal washing performance, reduced noise and to
minimise vibration, it is important to ensure the washer is
completely fl at and level before use. Using a spirit level,
check both horizontal and vertical stability.
To adjust the feet:

1. Loosen the lock nut (A).

2. Adjust each foot (B). Turn left to raise or right to lower
as necessary.

3. Once all four feet have been adjusted and the washer

A
B

is completely level, tighten the lock nut (A).

5

Installing the Drain Hose
When placing the drain hose, ensure it is above 600mm and below 1000mm.
Otherwise, the washer may not drain correctly and an error will occur. Ensure
the drain hose is placed in a drain with a diameter of at least 30mm to meet
minimum drainage fl ow requirements. Secure the drain hose in place to avoid
leaking and spilling as the water drains. Do not immerse the drain hose in
water.

Sink / Basin

Secure in

place here

Installing the water inlet hose

Max.1000
Min.600mm

Bind

mm

Min.600mm

Max.1000mm

1. Fasten one end of the inlet hose to
the tap. Ensure there is a rubber

Drain at least 30mm

washer inside the hose before

diameter

fastening. The washer prevents water
leakage.

2. Securely tighten the other end of the inlet hose to the clothes washer inlet
valve. Ensure the rubber washer is inside the hose before tightening.

3. When tightening the clamping nut, apply even pressure. Do not apply too
much force or twist the valve as this may damage or break the valve joint.

PLEASE NOTE
Be sure to install the inlet hose to COLD water only. Incorrect installation can
reduce performance or damage the clothes washer.

6

PRE WASH CHECKLIST

Before starting each wash, please check the following:



Level the clothes washer by adjusting the feet.

Adjust the feet by turning clockwise
to extend or anti clockwise to
shorten.
Slightly tilt the clothes washer back
to access the adjustable feet.
Ensure all four corners are fl at and
level to the surface it is placed on.
Ensure the clothes washer is
level and stable prior to starting

Adjustable feet

each wash. An unstable clothes
washer can cause the drum to
shake during a wash and knock the
cabinet.





Install the water inlet hose

Ensure the inlet hose has been
correctly installed and is securely
fastened to the water mains and
the inlet valve at the rear of the
clothes washer.
Ensure the inlet hose has been
attached to a COLD water tap only.

Connect to a power source

NOTE: Ensure your hands are

completely dry before touching the

CAUTION

Ensure the clothes washer is securely plugged
into the mains power supply and it is switched to
the ON position.

mains outlet, any electrical plugs or
cables.

7

PRE WASH CHECKLIST





Open the mains water supply

Ensure the water mains are in the open position and a
steady water supply is available to the clothes washer.

Position the drain hose

Ensure the drain hose is correctly mounted
between 600 and 1000mm above the ground.
The drain water may overfl ow if the drain hose

M

is below 600mm or decrease fl ow if placed

00mm0

1 mumixa

above 1000mm.

mm00

6 mu

miniM



Insert laundry and washing powder

Do not overload the clothes washer, this will effect the performance of the
clothes washer. Follow the instructions on the washing powder packaging to
determine the correct dose of powder for the laundry to be washed.

Before each wash, be sure to check all pockets
and remove contents (keys, coins, etc.) and
close any zippers to prevent damage to the

CAUTION

clothing and the clothes washer.

8

CONTROL PANEL

Program Dial

Turn this dial to select a wash
program. Choose between
Cotton, Synthetic, Wool,
Underwear, Cotton Intensive, Spin
and Drum Clean.

1200

800
400
No Spin

5.0

20

Power Button

Press this button to
switch the washer
on and off. Press
once to switch on.
When fi nished a wash

Spin Speed Button

Press this button to select the
spin speed. Change the spin
speed by pressing this button
repeatedly. Choose between No
Spin, 400, 800 and 1200 RPM.

Temp. Button

Press this button to select the
water temperature used during
a wash. Select between 20,
40, 60 and 90oC. NOTE: When
the Temp. light is off, the water
temperature will be cold.

program, press to
switch off.

Start/Pause Button

Press this button once a wash program
has been selected to start the program.
Once a wash has begun, press this
button to pause the program. Press
Start/Pause again to resume.

9

WASH PROGRAM & FUNCTIONS

NOTE: The clothes washer will not start a wash cycle if the selected water

level can not be reached. Please refer to Page 14 for troubleshooting
instructions.

Cotton You can select this program with any water
temperature (20oC, 40oC, 60oC, 90oC and cold).

Quick You can select this program with the following water
temperature setting: 20oC, 40oC and cold.

Synthetic You can select this program with the following water
temperature setting: 20oC, 40oC, 60oC and cold.

Cotton Intensive You can select this program with any water
temperature (20oC, 40oC, 60oC, 90oC and cold).

Wool You can select this program with the following water
temperature setting: 20oC, 40oC and cold.

Spin You can select this program with no water
temperature setting required.

Underwear You can select this program with any water
temperature (20oC, 40oC, 60oC, 90oC and cold).

Drum Clean You can select this function and water temperature
90

LOADING DETERGENT

o

C will be set automatically.

To add detergent or rinse additive, pull the detergent
drawer open and carefully pour in the required amount
into the designated compartment. Please refer to the
detergent packaging for dosage instructions according to
your washing requirements. Be sure to select a detergent specifi cally
designed for front load clothes washers (preferably low bubble).

- Main wash detergent

- Rinse additive compartment (softener, bleach, etc.)

10

9

8

WASH PROGRAM INFORMATION

PLEASE NOTE: The table above is intended as a reference guide only. Individual results may vary.

Detergent is NOT required

LEGEND:

Dertergent is required

Detergent is optional

1.5

Cotton Intensive

PROGRAM

Load(kg)

0

1.5

9

Detergent Drawer

Compartment

40

108

1200

40

85

400

40

105

800

60

130

1200

90

90

400

NA

15

1200

40

140

1200

Cold

15

1200

(

o

C)

Temp.

Default

Wash

Total Wash

Time (min)

Speed (RPM)

Default

PLEASE NOTE:
Total time includes fi lling and draining of water. The times mentioned above
are based on averages and can be effected by water pressure and drainage
speed.

11

CLEANING & MAINTENANCE

 Always disconnect the clothes washer from the mains power and

water source before performing any maintenance or cleaning of the
appliance.

CAUTION

 For optimal performance, regular maintenance and cleaning is

highly recommended.

 Regular maintenance and cleaning will extend the service life of the

clothes washer.
Cleaning the outer surface (cabinet)

To clean the cabinet and control panel, use a damp cloth and wipe dry.
Note: Cleansers such as soap powder, abrasive cleaning powder, alkali
cleansers, chemical cloth, thinners, alcohol, acid petroleum products and
hot water should not be used to clean the washer as they may damage the
painted cover and plastics.
After each wash, open the door and dry any water remaining in the drum.
Wipe the rubber seal dry and remove any detergent residue and dirt.





Cleaning the detergent drawer

1. Gently pull out the drawer and unclip (refer to
image on right). The clip is at the back of the
middle (rinse additive) compartment.



2. Using a damp cloth, wipe each compartment.

3. Allow to dry and replace the drawer.
Cleaning the inlet hose fi lter



1. Ensure the mains tap is turned to the OFF position.

2. Unscrew the inlet hose from the tap and washer.

3. Remove and clean the fi lter .

4. Replace the fi lter and inlet hose onto the tap and rear of washer.
Cleaning the drain pump fi lter





1. Prepare a dish or bucket to catch any excess water remaining in the drain
pump. Place under drain pump before continuing.

2. Open the service panel and unscrew the drain pump cover. Drain any water
into the dish or bucket from step 1. Mop up any spillage with a rag.

3. Remove any debris and obstructions from the drain pump fi lter .

4. Replace and tighten the drain pump cover before closing the service panel.

Clean fi lter 

12

Please check the points below after maintenance:
Is there any damage to the power lead?
Can the power plug be inserted into the socket correctly?
Is the power plug and/or lead heating up?
Do the fi lters need cleaning?

TROUBLESHOOTING

If the clothes washer does not perform as expected, malfunctions or an alarm
is sounding, please check the following list of possible solutions.
If a solution can not be found or the problem persists, please contact TECO
service (refer to Page 16).
Do not, under any circumstance, dismantle the appliance.

LIST OF FAULTS AND POSSIBLE SOLUTIONS

FAULT POSSIBLE SOLUTION

No water is fl owing in

Check the power source is ON

Check if the circuit breaker has been triggered
or fuse is not burnt out
Check the water supply is in the open position
and the water pressure reaches the minimum
required by the washer
Check the inlet hose has been installed
correctly
Check the fi lter of the inlet valve is not
blocked or obstructed
Check if the START / PAUSE button has been
pressed

Not washing Check the power is on and the circuit breaker
has not been tripped or the fuse burnt out
If the minimum water level is not reached
Check if delay start has been set

Not draining Check the drain hose is not too high

Check the drain hose is not obstructed
Check the drain valve is not obstructed

Abnormal or not spinning Check the door is completely closed
Check that the laundry does not exceed the
rated capacity
Check the clothes washer is level
The motor belt may be loose

13

TROUBLESHOOTING

The following table is a list of the fault indicators and corresponding alarms.

Status of Corresponding
Indicators

Temp

o

90

Temp

Temp

Temp

C

60oC

40oC

20oC

Description Cause

Door is not closed properly.

Possible Solution

Restart after the door is closed

Door lock

Please call TECO service if problem persists.

Open the tap or wait till

Water filling

issue. Filling

time exceeds

Tap is not open or water
flows too slow.
Inlet valve filter is blocked.
Inlet pipe is twisted.
If water is not supplied

the water supply
becomes normal.
Check inlet valve filter.
Straighten the water pipe
Check the other taps in
the house.

7 minutes

Please call TECO service if problem persists.

Drainage

issue. Draining

time exceeds

Outlet hose is blocked or
twisted
Drain pump is blocked

Wash and straighten outlet
hose.
Wash drain pump filter

3 minutes

Please call TECO service if problem persists.

For all other issues and error codes, please contact TECO service (refer to Page 15).

LEGEND:

Indicator is FLASHING
Indicator is OFF

14

REPAIRS, SERVICE & WARRANTY

It is hazardous for anyone installing, removing, altering, repairing, servicing, or
testing.

Only an Authorised Service Person can carry out servicing or repairs to this
appliance.

IF SERVICE IS REQUIRED

If you have a problem, and the problem persists after you have made the
checks mentioned above, contact:
TECO Australia’s Service on 1300 660 037 (9am to 4pm AEST Mon to Fri)
For warranty details please visit www.teco.com.au

Complete and retain the following information:

Name of retailer: _________________________________

Date of purchase: ________________________________

Model No. : _____________________________________

Serial No. : _____________________________________

MFG code: _____________________________________

Please retain proof of purchase for warranty claims.

15

SPECIFICATIONS

Model

Rated Motor Input

TWM50FA

2100W

Power

Classifi cation of use Indoor use only

Rated Total Gross

Volume (L)

5Kg

Voltage (V) 230

Frequency (Hz) 50

W ashing Type Drum

Water Pressure

0.05MPa - 1MPa

Max. Spin Speed

Height

1200 RPM

850

Dimensions

(mm)

Width

Depth

Net Weight (Kg)

IP rating

NOTE: This product is subject to continuous improvement, specifi cations are
subject to change without prior notice.

595
470

50Kg

IPX4

This product was tested in accordance with AS/NZS 2040.2 and AS/NZS 6400
at washing program: Cotton 60oC, 1200rpm, which is suitable for a normally
soiled load.

16

CBE-PV

www.teco.com.au