TechTrex S700 Quick Reference Manual

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Open Solution

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Solution s

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s Application

Application

S700

S700 Quick

Quick

Quick Reference

Reference

Reference Guide

(Merchant)

Guide

Credit Retail Transactions

1. Press F1

F1

F1 for Sale

Sale

2 . If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

3 . If prompted, enter the Invoice Number processing the sale, and press

OK.

4 . Key in the dollar amount of the transaction without the decimal point, and press OK

OK

OK .

5 . S wipe the credit card.

6 . Dial Primary … Sending … Receiving … will be displayed on terminal screen when communicating with host.

7 . Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

8 . If prompted, press F1

F1

F1 to return to the

main menu or press F2

F2

F2 to print customer

copy.

Sale Transaction Manual

1. Press F1

F1

F1 for Sale

Sale

2 . If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

3 If prompted, enter the Invoice Number processing the sale, and press

OK.

4 . Key in the dollar amount of the transaction without the decimal point, and press OK

OK

OK .

5. Key in account number on keypad and press OK.

OK.

6 . Key in card expiration date in MMYY format, and press OK.

OK.

7 . If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be by passed.

8 . Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host

9 . Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

10 . If prompted, press F1

F1

F1 to return to the

main menu or press F2

F2

F2 to print customer

copy.

Void

1. Pre ss F2

F2

F2 to select Void.

Void.

2. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be by passed.

3. Pre ss F2

F2

F2 to select Yes

Yes

Yes if you want to

void the last transaction entered. Press

F1

F1 to select No if you want to select

another transaction to vo id.

4. If you selected No

No

No , the terminal

prompts you to determine how to retrieve the transaction you wish to void .

Press F1

F1

F1 to re trieve the transaction by

invoice number. Press F2

F2

F2 to retrieve the

transaction by the credit card account number.

5. If you selected to retrieve by Inv#

Inv#

Inv# , key

the invoice number of the transaction to be voided and press OK

OK

OK .

6. If you selected to retrieve Acct#

Acct#

Acct# , key

the last fo ur digits of the credit card number of the transaction to be voided and press OK

OK

OK .

7. T he selected transaction information displays. If you want to void this transaction, select Yes. If you do not want to void the transaction at this time, select No

No

No to return to the main menu. To

display the next transaction, which meets the same criteria, select Next

Next .

8. Swipe or manually enter the card number that needs to be voided.

9. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

10. Host response message will be displayedon terminal screen. At this same time, merchant copy will be printed out.

11. If prompted, press F2

F2

F2 to print the

customer copy of the receipt, or press

F1

F1 to return to Main menu.

Refund

1. Pre ss F3

F3

F3 to se lect Refund.

Refund.

2. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be by passed.

3 . If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

4. If prompted, enter the Invoice Number processing the sale, and press

OK.

5. Ke y the amount of the transaction and press

OK.

6. Slide card through the card reader, or key account number and press OK.

OK.

7. If prompted, key card expiration date in MMYY format, and press OK.

OK.

Note:

Note: This screen displays only if the

card number has been entered manually.

8. If prompted, key the password and press OK.

OK.

Note: T his prompt, if enabled, cannot be byp assed.

9. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host

10. Host response message will be displayed on terminal screen. At this

same time, merchant copy will be printed out.

11. If prompted, press F2

F2

F2 to print

customer copy, or press F1

F1

F1 to return to

the main menu.

Force Post

1. Press ▼ one time to scroll menu.

2. Press F1

F1

F1 for Force

Force

Force Post

Post

Post .

3. If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

4. If prompted, enter the Invoice Number processing the sale, and press

OK.

5. Key the amount of the transaction and press OK.

OK.

6. Key the approval code provided by the voice authorization call center and press OK.

OK.

Note:

Note: This prompt cannot be bypassed.

7. Swipe the c ard through the card reader, or key the card number and press OK.

OK.

8. If prompted, key the credit card expiration date in MMYY format and press OK.

OK.

Note:

Note: This screen displays only if the

card number has been entered manually.

9. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be bypassed.

10. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

11. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

12. If prompted, press F2

F2

F2 to print the

customer copy of the receipt, or press

F1

F1 to return t the main menu.

P r e Auth

1. Press ▼ one time to scroll menu.

2. Press F

F

F 2

2

2 for Pre

Pre

Pre Auth

Auth

3. If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

4. If prompted, enter the Invoice Number processing the sale, and press

OK.

5. Key the amount of the transaction and press OK.

OK.

6. Swipe the card through the card reader, or key the card number and press OK.

OK.

7. If prompted, key the credit card expiration date in MMYY format and press OK.

OK.

Note:

Note: This screen displays only if the

card number has been entered

manually.

8. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be bypassed.

9. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

10. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

11. If prompted, press F2

F2

F2 to print the

customer copy of the receipt, or press

F1

F1 to return t the main menu.

P r e Auth Completion

1. Pre ss ▼ one time to scroll menu.

2. Pre ss F

F

F 3

3

3 for P

P

P a

a

a uth

uth

uth Comp

Comp

3. You can ret rieve transac tion by choosing Clrk (F1), Amt (F2), Acct(F3), Inv#(F4)

4. Ke y clerk ID to retrieve trans.

5. Ke y amount to retrieve trans.

6. Key last 4 digits of account to retrieve trans.

7. Ke y invoice number to retrieve trans.

8. The selected transaction information displays. If you want to complete this transaction, select Yes. If you do not want to complete the transaction at this time, select No to return to the main menu. To display the next transaction, which meets the same criteria, select Next.

9. If yo u selected YYYeses in the previous menu, the left screen will be displayed, and you can input a new Amt then press OK

10. Dial Primary … Sending … Receiving … will be displa yed on terminal sc reen when communicating with host

11. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

12. If prompted, press F2 to print the customer copy of the receipt, or press F1 to return to Main menu.

Auth Only

1. Pre ss ▼ one time to scroll menu.

2. Pre ss F

F

F 4

4

4 for Auth

Auth

Auth Only

Only

3. If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

4. If prompted, enter the Invoice Number processing the sale, and press

OK.

5. Key the amount of the transaction and press OK.

OK.

6. Swipe the c ard through the card reader, or key the card number and press OK.

OK.

7. If prompted, key the credit card expiration date in MMYY format and press OK.

OK.

Note:

Note: This screen displays only if the

card number has been entered manually.

8. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be bypassed.

9. Dial Primary … Sending … Receiving … will be displayed on terminal screen when communicating with host.

10. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

11. If prompted, press F2

F2

F2 to print the

customer copy of the receipt, or press

F1

F1 to return t the main menu.

Sale Transaction, Swiped for Restaurant

1. Press F1

F1

F1 for Sale

Sale

Note: if the application supports credit only, swipe from the main menu will

automatically lead to a “ sale ” .

2 . If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

3 . If prompted, enter the Invo ice Number processing the sale, and press

OK.

4 . Key in the dollar amount of the transaction without the decimal point, and press OK

OK

OK .

5 . If prompted, key the t ip amount and press OK

OK

OK .

6 . S wipe the credit card.

7. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

8. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

9. If prompted, press F1

F1

F1 to return to the

main menu or press F2

F2

F2 to print customer

copy.

10. If prompted ( if Counter Pay Tip is ON, there is no tip entry screen during fi r st communication, and the sale trans change to Pre-auth trans, and prints out preauth receipt) .A fter first communication, the new tip enter screen will appear, enter the new tip amount and press OK, and terminal will continue to do completion of previous preauth, and prints out preauth completion receipt.

11. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

12. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

13 . If prompted, press F1

F1

F1 to return to the

main menu or press F2

F2

F2 to print customer

copy.

Sale Transaction, Manual

1. Pre ss F1

F1

F1 for Sale

Sale

2 . If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

3 . If prompted, enter the Invo ice Number processing the sale, and press

OK.

4 . Key in the dollar amount of the transaction without the de cimal point, and press OK

OK

OK .

5 . If prompted, key the t ip amount and press OK

OK

OK .

6 . K ey the card numbe r and press OK.

OK.

7. If prompted, key the credit card expiration date in MMYY format and press OK.

OK.

Note:

Note: This screen displays only if the

card number has been entered manually.

8. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be bypassed.

9 . Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

10 . Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

11 . If prompted, press F1

F1

F1 to return to the

main menu or press F2

F2

F2 to print customer

copy.

12. If prompted ( if Counter Pay Tip is ON, there is no tip entry screen during fi r st communication, and the sale trans change to Pre-auth trans, and prints out preauth receipt) .A fter first

communication, the new tip enter screen will appear, enter the new tip amount and press OK, and terminal will continue to do completion of previous preauth, and prints out preauth completion receipt.

11. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

12 . Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

13. If prompted, press F1

F1

F1 to return to the

main menu or press F2

F2

F2 to prin t customer

copy.

Void

1. Press F2

F2

F2 to select Void.

Void.

2. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be by passed.

3. Press F2

F2

F2 to select Yes

Yes

Yes if you want to

void the last transaction ent ered. Press

F1

F1 to select No if you want to select

another transaction to vo id.

4. If you selected No

No

No , the terminal

prompts you to determine how to retrieve the transaction you wish to void .

Press F1

F1

F1 to retrieve the transaction by

invoice number. Press F2

F2

F2 to retrieve the

transaction by the credit card account number.

5. If you selected to retrieve by Inv#

Inv#

Inv# , key

the invoice number of the transaction to be voided and press OK

OK

OK .

6. If you selected to retrieve Acct#

Acct#

Acct# , key

the last fo ur digits of the credit card number of the transaction to be voided and press OK

OK

OK .

7. The selected transaction information displays. If you want to void this transaction, select Yes. If you do not want to void the transaction at this time, select No

No

No to return to the main menu. To

display the next transaction, which meets the same criteria, select Next

Next .

8. Swipe or manually enter the card number that needs to be voided.

9. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

10. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

11. If prompted, press F2

F2

F2 to print the

customer copy of the receipt, or press

F1

F1 to return to Main menu.

Refund

1. Press F3

F3

F3 to select Ref und.

Refund.

2. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be by passed.

3 . If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

4. If prompted, enter the Invoice Number processing the sale, and press

OK.

5. Key the amount of the transaction and press

OK.

6. Slide card through the card reader, or key account number and press OK.

OK.

7. If prompted, key card expiration date in MMYY format, and press OK.

OK.

Note:

Note: This screen displays only if the

card number has been entered manually.

8. If prompted, key the password and press OK.

OK.

Note: T his prompt, if enabled, cannot be byp assed.

9. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host

10. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

11. If prompted, press F2

F2

F2 to print

customer copy, or press F1

F1

F1 to return to

the main menu.

Force Post

1. Pre ss ▼ one time to scroll menu.

2. Pre ss F1

F1

F1 for Force

Force

Force Post

Post

Post .

3. If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

4. If prompted, enter the Invoice Number processing the sale, and press

OK.

5. Ke y the amount of the transaction and press OK.

OK.

6. If prompted, key the tax amount for the transaction, and press OK.

OK.

7. If prompted, key the t ip amount and press OK

OK

OK .

8. Ke y the approval code provided by the voice authorization call center and press OK.

OK.

Note:

Note: This prompt cannot be bypassed.

9. Swipe the card through the c ard reader, or key the card number and press OK.

OK.

10 If prompted, key the credit card expiration date in MMYY format and press OK.

OK.

Note:

Note: This screen displays only if the

card number has been entered manually.

11. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be bypassed.

12. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

13. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

14. If prompted, press F2

F2

F2 to print the

customer copy of the receipt, or press

F1

F1 to return t the main menu.

P r e Auth

1. Pre ss ▼ one time to scroll menu.

2. Pre ss F

F

F 2

2

2 for Pre

Pre

Pre Auth

Auth

3. If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

4. If prompted, enter the Invoice Number processing the sale, and press

OK.

5. Ke y the amount of the transaction and press OK.

OK.

6. Swipe the card through the c ard reader, or key the card number and

press OK.

OK.

7. If prompted, key the credit card expiration date in MMYY format and press OK.

OK.

Note:

Note: This screen displays only if the

card number has been entered manually.

8. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be bypassed.

9. Dial Primary … Sending … Receiving … will be displayed on terminal screen when communicating with host.

10. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

11. If prompted, press F2

F2

F2 to print the

customer copy of the receipt, or press

F1

F1 to return t the main menu.

P r e Auth Completion

1. Press ▼ one time to scroll menu.

2. Press F

F

F 3

3

3 for P

P

P a

a

a uth

uth

uth Comp

Comp

3. You can ret rieve transac tion by choosing Clrk (F1), A mt (F2), Acct(F3), Inv#(F4)

4. Key clerk ID to retrieve trans.

5. Key amount to retrieve trans.

6. Key last 4 digits of account to retrieve trans.

7. Key invoice number to retrieve trans.

8. The selected transaction information displays. If you want to complete this transaction, select Yes. If you do not want to complete the transaction at this time, select No to return to the main menu. To display the next transaction, which meets the same criteria, select Next.

9. If yo u selected YYYeses in the previous menu, the left scre en will be displayed, and you can input a new Amt then press OK

10. If prompted, key the t ip amo unt and press OK

OK

OK .

11. Dial Primary … Sending … Receiving … will be displa yed on terminal sc reen when communicating with host

12. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

13. If prompted, press F2 to print the customer copy of the receipt, or press F1 to return to Main menu.

Auth Only

1. Press ▼ one time to scroll menu.

2. Press F

F

F 4

4

4 for Auth

Auth

Auth Only

Only

3. If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

4. If prompted, enter the Invoice Number processing the sale, and press

OK.

5. Ke y the amount of the transaction and press OK.

OK.

6. Swipe the card through the c ard reader, or key the card number and press OK.

OK.

7. If prompted, key the credit card expiration date in MMYY format and press OK.

OK.

Note:

Note: This screen displays only if the

card number has been entered manually.

8. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be bypassed.

9. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

10. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

11. If prompted, press F2

F2

F2 to print the

customer copy of the receipt, or press

F1

F1 to return t the main menu.

Debit Retail Transactions

1. Pre ss F1

F1

F1 for Sale

Sale

2 . If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

3 . If prompted, enter the Invo ice Number processing the sale, and press

OK.

4 . Key in the dollar amount of the transaction without the decimal point, and press OK

OK

OK .

5 . If prompted, key the cash back amount on the transaction and press OK.

6 . S wipe the credit card. Note: Debit card no. Cannot be entered manually.

7. W ait for customer to confi rm the transaction by pressing OK on the PinPad.

8. W ait for customer to select account on PinPad

9. W ait for customer to ent er the password on PinPad.

10 . Dia l Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

11 . Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

12 . If prompted, press F1

F1

F1 to return to the

main menu or press F2

F2

F2 to prin t customer

copy.

Debit Void

1. Press F2

F2

F2 to select Void.

Void.

2. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be by passed.

3. Press F2

F2

F2 to select Yes

Yes

Yes if you want to

void the last transaction ent ered. Press

F1

F1 to select No if you want to select

another transaction to vo id.

4. If you selected No

No

No , the terminal

prompts you to determine how to retrieve the transaction you wish to void .

Press F1

F1

F1 to retrieve the transaction by

invoice number. Press F2

F2

F2 to retrieve the

transaction by the credit card account number.

5. If you selected to retrieve by Inv#

Inv#

Inv# , key

the invoice number of the transaction to be voided and press OK

OK

OK .

6. If you selected to retrieve Acct#

Acct#

Acct# , key

the last fo ur digits of the credit card number of the transaction to be voided and press OK

OK

OK .

7. The selected transaction information displays. If you want to void this transaction, select Yes. If you do not want to void the transaction at this time, select No

No

No to return to the main menu. To

display the next transaction, which meets the same criteria, select Next

Next .

8. If you choose F2 “ yes ” , in the previous screen, the left screen will be displayed, then you should swipe the debit card

9. Wait for customer to confirm the transaction by pressin g OK on the PinPad.

10. W ait for customer to select acc ount on PinPad

11. W ait for customer to enter the password on PinPad.

12. Dial Primary … Sending … Receiving … will be displa yed on terminal screen when communicating with host.

13. Host response message will be displayedon terminal screen. At this same time, merchant copy will be printed out.

14. If prompted, press F2

F2

F2 to print the

customer copy of the receipt, or pre ss

F1

F1 to return to Main menu.

Debit Restaurant Transactions

1. Pre ss F1

F1

F1 for Sale

Sale

2 . If prompted, enter the clerk ID of the clerk processing the sale, and press OK.

OK.

3 . If prompted, enter the Invo ice Number processing the sale, and press

OK.

4 . Key in the dollar amount of the transaction without the de cimal point, and press OK

OK

OK .

5 . If prompted, key the tax amount and press OK

OK

OK .

6. Cus tomer can choose th e options via F1, F2, F3, F4, then press OK

OK

6. If prompted, key the cash back amount on the transaction and press OK.

7 . S wipe the credit card. Note: Debit card no. Cannot be entered manually.

8. W ait for customer to confirm the transaction total by pressing OK on the PinPad.

9. W ait for customer to select account on PinPad

10. W ait for customer to enter the password on PinPad.

11 . Dia l Primary … Sending … Receiving …

will be displa yed on terminal screen when communicating with host.

12 . Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

13 . If prompted, press F1

F1

F1 to return to the

main menu or press F2

F2

F2 to prin t customer

copy.

Debit Void

1. Pre ss F2

F2

F2 to se lect Void.

Void.

2. If prompted, key password and press

OK.

OK. Note:

Note:

Note: This prompt, if enabled, cannot

be by passed.

3. Pre ss F2

F2

F2 to se lect Yes

Yes

Yes if you want to

void the last transaction entered. Press

F1

F1 to select No if you want to select

another transaction to vo id.

4. If you selected No

No

No , the terminal

prompts you to determine how to retrieve the transaction you wish to void .

Press F1

F1

F1 to retrieve the transaction by

invoice number. Press F2

F2

F2 to retrieve the

transaction by the credit card account number.

5. If you selected to retrieve by Inv#

Inv#

Inv# , key

the invoice number of the transaction to be voided and press OK

OK

OK .

6. If you selected to retrieve Acct#

Acct#

Acct# , key

the last fo ur digits of the credit card number of the transaction to be voided and press OK

OK

OK .

7. T he selected transaction information displays. If you want to void this transaction, select Yes. If you do not

want to void the transaction at this time, select No

No

No to return to the main menu. To

display the next transaction, which meets the same criteria, select Next

Next .

8. If you choose F2 “ yes ” , in the previous screen, the left screen will be displayed, then you should swipe the debit card

9. Wait for customer to confirm the transaction by pressin g OK on the PinPad.

10. W ait for customer to select acc ount on PinPad

11. W ait for customer to enter the password on PinPad.

12. Dial Primary … Sending … Receiving … will be displayed on terminal screen when communicating with host.

13. Host response message will be displayed on terminal screen. At this same time, merchant copy will be printed out.

14. If prompted, press F2

F2

F2 to print the

customer copy of the receipt, or pre ss

F1

F1 to return to Main menu.

Batch Review

1. Press ▼ three times to scroll menu.

2. Press F 4 to choose Batch Review.

3. Enter manager password “ 888888 ” and press OK key, or enter original clerk ID ’ s pass word key, or ent er original clerk ID ’ s password that did the transaction and press OK (Manager ’ s password is a default password and it can be modified during the termin al confi gu ration)

4. Select the method that should be used to retrieve the transactions. Press F1 to retrieve transactions by Clerk. Press F2 to use A mount. Press F3 to retrieve by last four digits of the Credit Card A ccount Number. Press F4 to retrieve by Invoice Number.

5. If clerk was selected, key the clerk ID of the clerk whose transaction you want to review and press OK.

6. If amount was selected, key the amount of the transaction you want to review and pre ss OK.

7. If Acct was selected, key the last four digits of the credit card account number used in the transaction you want to review and press OK.

8. If Inv# was selected, key the invoice number from the receipt for the transaction you want to review and press OK.

9. T he transaction information you selected displays. Press F1 to complete pre-auth transaction. Press F2 to reprint the transaction receipt. Press F3 to void this transaction and F4 to see the next transaction in the batch.

Batch T otal

1. Pre ss ▼ three times t o scroll menu.

2. Pre ss F 3 to choose Batch Totals .

3. If you want to know the tot als for Credit Cards, press F1, if you want to know the totals for Debit Cards, press F2 and if you want to know the totals for all the transactions, you can choose F3.

4. Pre ss OK to return to main menu.

Batch Sett lement

1. Pre ss F 4 to choose Batch Settlement

2. Print the settlement detail report and totals report.

3. You can choose either Debit, Credit or All de pending on which transactions

you wish to settle.

4. Dial Primary … Sending … Receiving … will be displa yed on terminal screen.

5. After yo u choose F1/F2/F3, the terminal will print out the Batch totals report and Settlement Report Then the terminal goes bac k to the main screen.

Clearing and Incrementing the Batch.

1. Pre ss ▼ twice to scroll menu.

2. Pre ss F 3 key to select other setup

3. Key the manager password and press OK.

4. Pre ss ▼ twice t o scroll menu.

5. Pre ss F3 to select Clear Batch.

6. Press F1 to cancel. Press F2 to clear the batch

7. T erminal clears batch.

Delete Record in the Batch

1. Pre ss ▼ 3 times to scroll menu.

2. Pre ss F 3 key to select other setup

3. Key the manager password and press OK.

4. Pre ss ▼ t wo times t o scroll menu.

5. Pre ss F1 to select Delete Record (if the batch is empty, the screen will show “ batch empty ”

6. Select the method to be used to retrieve the transactions. Press F1 to retrieve transactions by Clerk. Pre ss F2 to use Amount. Press F3 to retrieve by last four digits of the Credit Card Account Number. Press F4 to retrieve by Invoice Numb er

7. If clerk was selected, key the clerk ID of the clerk who performe d the transaction you want to delete and press OK.

8. If amount was selected, key the amount of the transaction you want to delete and press OK.

9. If Acct was selected, key the last four digits of the credit card account number used in the transaction you want to delete and press OK.

10. If Inv# was selected, key the inv oice number from the receipt for the transaction you want to delete and press OK.

11. The transaction informa tion you selected displays. Press F1 to delete this transaction and F4 to select the next transaction in the batch

Terminal and other hardware trouble

Terminal not working

The first thing to do in any case of a terminal not working properly is to turn it off and back on again. Just like restarting your personal computer when it acts up, this resets the memory an d frequently solves the problem. A lso check to make sure the te rminal is plugged in and all of the cables are attached properly. As simple as these suggestions may sound, they are most often the culprits of terminals not working.

Printer not working

Just as for terminals, the first thing to do if your printer is not working pro perly is to turn it off and back on. Check to ma ke sure the cords are plugged in properly. If that doesn't work, try a self test by turning the printer off, press on the line p rinter button. If the self test does not work, the problem is with the printer itself, so please call Conquest Financial for help.

My printer is printing blank re ceipts

The paper roll for these prin ters is heat sensitive and yo u likely have it in backwards. Simply take out the roll, turn it around and try printing on the other side.

Not ab le to dial out

Start with the basics. Verify the connection and make sure the terminal is plugged in properly. If the terminal shares the line with a phone or fax machine, ensure there are no incoming messages or faxes. When you hear a dial tone, try again.

Experiencing slow dialing

In remote areas and some other cases, static builds up on the telephone lines. Unplug the cord and blow on it. We don't know why, but it does seem to work!

PINPad not working

Try turning off the power, unplu gging and replugging the PINPad and then turning the power back on.

If the keys are sticky, take a damp cloth with diluted cleaner and gently wipe around the keys. You could also try an air duster to remove small debris.

If your card reader is not functioning well, you can obtain a cleaning card to

swipe or use an air duster to clean out the track.

A pre ventative measure

Protect yo ur terminal from being affected from power surges. A simple power bar can protect your terminal from power surges, delayed response and communication errors that sometimes occur with splitters. If your terminal does go blank, and turning it off and on doesn't work, check to make sure the power outlet is working as well.