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Document Information
Status: v1.0 (September 2008)
Reference: E-DOC-CTC-20080627-0003
Short Title: Setup and User Guide ST585 v6 R8.2 (en)
Contents
About this Setup and User Guide ............................................. 1
7.3Reset to Factory Defaults ............................................................................. 50
ii
E-DOC-CTC-20080627-0003 v1.0
About this Setup and User Guide
i
About this Setup and User Guide
Used Symbols
A note provides additional information about a topic.
!
A caution warns you about potential problems or specific precautions that need to be taken.
Terminology
Generally, the THOMSON ST585 v6 will be referred to as Thomson Gateway in this Setup and User Guide.
Typographical Conventions
Following typographical convention is used throughout this manual:
> Sample text indicates a hyperlink to a Web site.
Example: For more information, visit us at www.thomson-broadband.com
.
> Sample text indicates an internal cross-reference.
Example: If you want to know more about guide, see “1 Introduction” on page 7”.
> Sample text indicates an important content-related word.
Example: To enter the network, you must authenticate yourself.
> Sample text indicates a GUI element (commands on menus and buttons, dialog box elements, file
names, paths and folders).
Example: On the File menu, click Open to open a file.
Documentation and software updates
Thomson continuously develops new solutions, but is also committed to improving its existing products.
For more information on Thomson's latest technological innovations, documents and software releases, visit
us at http://www.thomson-broadband.com
E-DOC-CTC-20080627-0003 v1.0
.
1
About this Setup and User Guide
2
E-DOC-CTC-20080627-0003 v1.0
Chapter 1
Installation
1Installation
Introduction
In a few minutes you will be able to access the Internet using your Thomson Gateway.
This Setup and User Guide will show you how to set up your Thomson Gateway and how to connect your
computer(s) to the Internet.
E-DOC-CTC-20080627-0003 v1.0
3
Chapter 1
1.1Preliminary Steps
DSL service
The DSL service must be up and running on your telephone line.
If both conventional telephone and DSL service are simultaneously available from the same copper pair, you
will need a central splitter or distributed filters for decoupling DSL and telephone signals.
Public telephone lines carry voltages that can cause electric shock. Only try to set up splitter/
!
Computer requirements
> To connect a computer via Ethernet, make sure the computer is equipped with an Ethernet Network
Interface Card (NIC).
> For wireless networking, you will need a WiFi-certified wireless client adapter for each computer you
want to connect wirelessly.
filters that have been designed to be installed by unqualified personnel. For further assistance,
contact your Internet Service Provider.
Installation
Internet connection details
You may need the following connection details from your Internet Service Provider (ISP):
> Your ISP’s method for connecting to the Internet (for example PPPoE)
> The VPI/VCI (for example 8/35)
> Your user name and password to connect to the Internet for PPP connections
> Your IP settings in case of static configurations
i
You may have received this information when you subscribed at your Internet Service Provider. You may be
prompted for this information at a given step in the installation procedure.
Optionally your ISP may indicate the Service Profile to use during Setup.
4
E-DOC-CTC-20080627-0003 v1.0
Chapter 1
Installation
1.2Installing your Thomson Gateway
Installation methods
There two ways to set up your Thomson Gateway:
> Guided Installation
> Manual Installation
Guided Installation
How it works
The Setup wizard included on the CD will guide you through all configuration aspects of your Thomson
Gateway. This is the recommended way to install your Thomson Gateway.
Requirements
> Your computer must run one of the following operating systems:
Microsoft Windows Vista (SP1) or higher
Microsoft Windows Vista x64 (SP1) or higher
Microsoft Windows XP SP2 or higher
Microsoft Windows XP x64 SP 1 or higher
Microsoft Windows 2000 SP4
Mac OS X 10.4 (Tiger)
Mac OS X 10.5 (Leopard)
> You must have administrative rights on your computer
Getting started
Proceed with“1.2.1 Guided Installation” on page 6.
Manual Installation
How it works
The Setup and User Guide will first help you to connect your computer to the Thomson Gateway. After this is
done, you can configure your Thomson Gateway using your web browser.
Requirements
Javascript must be enabled on your web browser.
Getting started
Proceed with“1.2.2 Manual Installation” on page 8.
E-DOC-CTC-20080627-0003 v1.0
5
1.2.1Guided Installation
Connecting devices: wait!
Do not plug in any cables or connect any devices until you are prompted to do so by the wizard.
In case of problems
If you encounter problems during this installation please refer to “7.1 Setup wizard Troubleshooting” on
page 46.
Starting the wizard
To start the wizard:
1Insert the Setup CD into your computer's CD- or DVD-ROM drive.
2If your computer runs:
Microsoft Windows: The CD should autostart.
Mac OS X: Double-click Menu in the window with the content of the CD.
3Select the language of your choice and click OK.
4The Setup wizard will now guide you through the installation.
5At the end of the installation, following screen appears:
Chapter 1
Installation
6Select the Go to the Thomson Gateway Web Interface
Interface after closing the wizard. On the Thomson Gateway Web Interface, you can further configure
your Thomson Gateway.
7Click Finish.
8The CD menu appears.
6
if you want to go to the Thomson Gateway Web
E-DOC-CTC-20080627-0003 v1.0
Chapter 1
i
Installation
CD menu
On the CD Menu, click:
> Initial Setup to connect your computer to the Thomson Gateway and configure it.
> Reconfigure my Thomson Gateway to reconfigure your Thomson Gateway.
> Setup my computer to connect your computer to the Thomson Gateway network.
> View Documentation to view the documentation that is available for your Thomson Gateway. This list
will be automatically updated if you are connected to the Internet.
> Visit Thomson Broadband to visit the online support sections on www.thomson-broadband.com.
Actual available items may depend on the Setup CD delivered with your Thomson Gateway.
E-DOC-CTC-20080627-0003 v1.0
7
1.2.2Manual Installation
Procedure
Proceed as follows:
1Connect the cables
2Configure the Thomson Gateway
Connect the cables
Proceed as follows:
1Connect your computer to the Thomson Gateway as described in “3 Adding a New Computer to your
Network” on page 19.
2Connect the Thomson Gateway to the DSL line.
3Connect the power supply.
4Turn on the Thomson Gateway.
Chapter 1
Installation
Configure the Thomson Gateway
1Open your web browser.
2The Thomson Gateway informs you that you have not yet configured your Thomson Gateway.
If this window does not appear browse to http://dsldevice.lan
Gateway (by default: 192.168.1.254
3Click Setup my Thomson Gateway.
4The Easy Setup wizard appears. This wizard will guide you through the configuration of your Thomson
Gateway. Click Next and follow the instructions.
) and click SpeedTouch on the menu on the left-hand side.
or to the IP address of your Thomson
8
E-DOC-CTC-20080627-0003 v1.0
Chapter 2
Thomson Gateway Basics
2Thomson Gateway Basics
In this chapter
Thomson Gateway LED Behaviour10
Thomson Gateway Web Interface14
Backing Up/Restoring your Configuration17
Topi cPage
E-DOC-CTC-20080627-0003 v1.0
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2.1Thomson Gateway LED Behaviour
Content
This chapter describes the behaviour of:
> Status LEDs
> Ethernet LEDs
Chapter 2
Thomson Gateway Basics
10
E-DOC-CTC-20080627-0003 v1.0
Chapter 2
Thomson Gateway Basics
2.1.1Status LEDs
Introduction
On the front panel of your Thomson Gateway, you can find a number of status LEDs, indicating the state of
the device during normal operation.
Power LED
ColourStateDescription
GreenSolid onPower on, normal operation
RedSolid onPower on, self-test failed, indicating device malfunction
AmberBlinkingBootloader active (during upgrade)
OffPower off
Ethernet LED
ColourStateDescription
GreenBlinkingEthernet activity
Solid onEthernet connection, no activity
OffNo Ethernet connection
DSL LED
ColourStateDescription
GreenBlinkingPending DSL line synchronisation
Solid onDSL line synchronised
OffNo DSL line
E-DOC-CTC-20080627-0003 v1.0
11
Internet LED
ColourStateDescription
GreenBlinkingInternet activity
Solid onInternet connectivity, no activity
RedSolid onInternet connection setup failed
OffNo Internet connection
Chapter 2
Thomson Gateway Basics
12
E-DOC-CTC-20080627-0003 v1.0
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