Technicolor - Thomson 580 User Manual
SpeedTouch™580
Wireless Residential ADSL Gateway
Installation and Setup Guide
Release R4.3.1
SpeedTouch™
580
Installation and Setup Guide
R4.3.1
Copyright
Copyright ©1999-2005 THOMSON. All rights reserved.
Passing on, and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
Thomson Telecom Belgium
Prins Boudewijnlaan, 47
B-2650 Edegem
Belgium
www.speedtouch.com
Trademarks
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpora-
tion in the United States and/or other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other
countries.
Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorpo-
rated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Ethernet™ is a trademark of Xerox Corporation.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
Other products may be trademarks or registered trademarks of their respective manufacturers.
Document Information
Status: v1.0 (May 2005)
Reference: E-DOC-CTC-20050429-0061
Short Title: Installation and Setup Guide ST580 R4.3.1 (en)
Contents
Contents
About this Installation and Setup Guide ................... 1
1 Introducing the SpeedTouch™.................................... 3
2 Basic Installation ...........................................................5
2.1 Installing your SpeedTouch™......................................................... 6
2.2 Connecting the Hardware .............................................................. 7
2.3 The SpeedTouch™ Setup CD.......................................................... 9
3 Internet Access in No Time ........................................11
3.1 SpeedTouch™ Home Install Wizard.............................................. 12
3.1.1 Wireless Setup............................................................................................. 17
3.1.2 Installing USB drivers .................................................................................... 18
3.1.3 Connecting Multiple Computers...................................................................... 20
3.2 Web-Based Easy Setup ................................................................. 21
3.3 Testing your Internet Connection ................................................ 23
3.4 Basic Security .............................................................................. 24
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Contents
4 Web-Based User Interface.......................................... 25
5 Internet Connection Troubleshooting....................... 27
5.1 Checking the Hardware................................................................ 28
5.2 LED Diagnostics ........................................................................... 29
5.3 Web Diagnostics .......................................................................... 31
5.4 SpeedTouch™ Setup CD Troubleshooting ................................... 32
5.5 Wireless Setup Troubleshooting .................................................. 35
5.6 Easy Setup Troubleshooting ........................................................ 36
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Used symbols
About this Installation and Setup Guide
About this Installation and Setup Guide
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
A caution warns you about potential problems or specific precautions that
!
need to be taken.
Terminology
Documentation and
software updates
Generally, the SpeedTouch™580(i) will be referred to as SpeedTouch™ in this
Installation and Setup Guide.
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For suggestions regarding this document, please contact
documentation.speedtouch@thomson.net
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at:
www.speedtouch.com
.
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1
About this Installation and Setup Guide
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Chapter 1
Introducing the SpeedTouch™
1 Introducing the SpeedTouch™
Introduction In a minute you will be able to access the Internet using your SpeedTouch™580(i)
Residential ADSL Gateway.
This Installation and Setup Guide will show you how to set up your SpeedTouch™
and how to connect a computer or a local area network (LAN) to the Internet.
Identifying your
SpeedTouch™
Variants The SpeedTouch™ comes in two ADSL flavours:
Delivery check In case items are missing or damaged, please contact your local distributor. Your box
The label on the bottom side of your SpeedTouch™, informs you on the
SpeedTouch™’s:
Product name
Model number
Serial number
Do not remove, nor cover the marking label.
!
The ADSL POTS variant: The SpeedTouch™580 connects to an analogue Plain
Old Telephone Service (POTS) line.
The ADSL ISDN variant: The SpeedTouch™580i connects to an Integrated
Service Digital Network (ISDN) line, enabling residences with an ISDN line to
use the ADSL service.
You can easily identify your variant by checking the product name printed on the
identification label on the bottom of your SpeedTouch™.
Use only the SpeedTouch™ variant which is appropriate for the DSL service
!
provided to your premises.
should contain:
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SpeedTouch™ Gateway
Yellow Ethernet cable (RJ-45)
Grey DSL cable (RJ-11)
Power adapter
SpeedTouch™ Setup CD
Safety Instructions & Regulatory Notices booklet (optional)
Quick Installation Guide booklet
Stand-up cradle (optional)
Wall-mount drilling leaflet, screws and dowels (optional)
DSL filter(s) (optional)
SpeedTouch™ wireless networking product(s) (optional)
3
Chapter 1
Introducing the SpeedTouch™
SpeedTouch™ Setup
CD
Your SpeedTouch™ is delivered with a Setup CD.
If you insert the CD on a Microsoft Windows PC or Mac OS X computer, an intuitive
CD Menu guides you through the features and contents of the Setup CD.
See “2.3 The SpeedTouch™ Setup CD” on page 9 for more information.
In case of another operating system a set of subdirectories allows you to easily
browse for user documentation, SpeedTouch™ system software, service templates,
etcetera.
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Chapter 2
Basic Installation
2 Basic Installation
Before you begin Make sure to read the safety instructions and regulatory notices first. The safety
instructions can be found on the Setup CD and/or may also be provided as printed
booklet.
ADSL service The ADSL service must be up and running on your telephone or ISDN line.
If both telephone and ADSL service are simultaneously available from the same
copper pair, you will need a central splitter or distributed filters for decoupling ADSL
and telephone signals.
Public telephone lines carry voltages that can cause electric shock. Only try
!
to set up splitter/filters that have been designed to be installed by unqualified
personnel. For further assistance, contact your service provider.
Computer requirements To connect computer(s) via Ethernet, make sure your computer is equipped with an
Ethernet network interface card (NIC).
To connect a computer via USB, you need a free USB port on your computer or a
connected USB hub.
For wireless networking, you will need a wireless 802.11 b/g compatible client
adapter for each computer you intend to connect wirelessly.
As wireless client adapter, you can:
Use a provided SpeedTouch™110g CardBus.
Use a provided SpeedTouch™120g USB adapter (with cable).
Plug a provided SpeedTouch™121g adapter directly into your computer’s USB
port (without cable).
Use any other Wi-Fi certified WLAN client.
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Chapter 2
Basic Installation
SpeedTouch™ housing The SpeedTouch™ can be mounted on a wall, setup upright or simply be placed as a
2.1 Installing your SpeedTouch™
desktop.
Wall mount To mount the SpeedTouch™ on a wall or other vertical surface:
1 Drill two holes in the wall or other vertical surface where you want to place the
SpeedTouch™. Keep a space of 143 millimetres between the two holes.
2 Fasten two screws in the wall holes. The screws should protrude five
millimetres from the surface of the wall.
3 Attach your SpeedTouch™ on the wall using the two mounting slots on the
bottom side.
143 mm
If you install the SpeedTouch™ onto plasterboard, use dowels to secure
the screws. Otherwise the strain of the cables connected to the
SpeedTouch™ rear panel connectors could pull the SpeedTouch™ from
the wall.
Stand-up To setup the SpeedTouch™ in an upright position, use the provided cradle (if
available).
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2.2 Connecting the Hardware
Wiring The figure below shows all possible types of connection to the SpeedTouch™.
Chapter 2
Basic Installation
15VAC ON/OFF
Proceed as follows:
1 2 3 4
1 Plug in the coaxial jack from the electric power supply adapter into the
SpeedTouch™’15VAC’ port and the other end to the wall outlet.
2 During the SpeedTouch™ Home Install Wizard, you will be asked to make one of
following connections:
Connect the yellow RJ-45 Ethernet cable to the Ethernet port on your
SpeedTouch™ and the other end to the computer’s Ethernet port.
Connect the blue USB cable to the blue USB port on your SpeedTouch™
and the other end to the computer’s USB port.
For wireless networking, plug a wireless card or adapter in your computer.
If you will run the SpeedTouch™ Home Install Wizard, as described in
“3.1 SpeedTouch™ Home Install Wizard” on page 12, it is
recommended to wait to make these connections until the wizard will
ask you to do so.
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Chapter 2
Basic Installation
Powering the
SpeedTouch™
To power on the SpeedTouch™, press the power button on the SpeedTouch™ rear
panel.
During the start-up procedure, the power LED on the front panel is lit red for some
seconds. As soon as the power LED is solidly lit green, your SpeedTouch™ is ready
for service. After another couple of seconds, also the DSL LED will light green.
If these LEDs do not light, please refer to ”Checking the LEDs” on page 29. A
comprehensive LED overview can be found in the SpeedTouch™ User’s Guide.
To power off your SpeedTouch™, press the same button.
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