Distribution and copying of this document, use and communication of its contents is not permitted without written authorization
from THOMSON. The content of this document is furnished for informational use only, may be subject to change without notice,
and should not be construed as a commitment by THOMSON. THOMSON assumes no responsibility or liability for any errors or
inaccuracies that may appear in this document.
The following trademarks are used in this document:
SpeedTouch™ is a trademark of THOMSON.
Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.
Ethernet™ is a trademark of Xerox Corporation.
Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli-
ance", their respective logos and "Wi-Fi Protected Access" are trademarks of the Wi-Fi Alliance.
UPnP™ is a certification mark of the UPnP™ Implementers Corporation.
Microsoft®, MS-DOS®, Windows® and Windows NT® are either registered trademarks or trademarks of Microsoft Corpo-
ration in the United States and/or other countries.
Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and
other countries.
UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.
Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incor-
porated, registered in the United States and/or other countries.
Netscape® and Netscape Navigator® are registered trademarks of Netscape Communications Corporation.
Other brands and product names may be trademarks or registered trademarks of their respective holders.
5.2UPnP™ on Windows XP Systems................................................. 84
5.3Reset to Factory Defaults ............................................................ 86
E-DOC-CTC-20051017-0142 v1.0
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Contents
iv
E-DOC-CTC-20051017-0142 v1.0
About this User’s Guide
About this User’s Guide
Used symbolsThe following symbols are used in this User’s Guide:
A note provides additional information about a topic.
A tip provides an alternative method or shortcut to perform an action.
A caution warns you about potential problems or specific precautions that
!
need to be taken.
TerminologyGenerally, the SpeedTouch™536(v6)(i) will be referred to as SpeedTouch™ in this
User’s Guide.
Documentation and
software updates
THOMSON continuously develops new solutions, but is also committed to improve
its existing products.
For suggestions regarding this document, please contact
documentation.speedtouch@thomson.net
For more information on THOMSON's latest technological innovations, documents
and software releases, visit us at: w
.
ww.speedtouch.com.
E-DOC-CTC-20051017-0142 v1.0
1
About this User’s Guide
2
E-DOC-CTC-20051017-0142 v1.0
Getting to know your SpeedTouch™
1Getting to know your SpeedTouch™
IntroductionWith the SpeedTouch™536(v6)(i) Residential ADSL Gateway you can build a secure
home or small office network, connecting devices via Ethernet and/or USB and surf
the Internet at high speed.
InstallationFor more information on how to set up, install and wire your SpeedTouch™ and set
up Internet connection, refer to the Installation and Setup Guide.
ConfigurationThis User’s Guide will help you configuring your SpeedTouch™.
Before you beginBefore connecting the SpeedTouch™, please read the SpeedTouch™ Quick
Installation Guide and the Safety Instructions and Regulatory Notices.
Chapter 1
E-DOC-CTC-20051017-0142 v1.0
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Chapter 1
Getting to know your SpeedTouch™
1.1SpeedTouch™ LED Behaviour
Front panel LEDsThe SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating
the state of the device during normal operation.
Power
Ethernet
USB
DSL
The following table shows the meaning of the different LEDs.
IndicatorDescription
NameColourState
Internet
PowerGreenSolid onPower on, normal operation
RedSolid onPower on, self-test failed, indicating
device malfunction
OrangeSolid onBootloader active
OffPower off
EthernetGreenBlinkingEthernet activity
Solid onEthernet connection, no activity
OffNo Ethernet connection
USBGreenBlinkingUSB activity
Solid onUSB connection, no activity
OffNo USB connection
DSLGreenBlinkingPending DSL line synchronisation
Solid onDSL line synchronised
OffNo DSL line
InternetGreenBlinkingInternet activity
Solid onInternet connectivity, no activity
RedSolid onInternet connection setup failed
OffNo Internet connection
4
E-DOC-CTC-20051017-0142 v1.0
Getting to know your SpeedTouch™
1.2Accessing your SpeedTouch™
Access methodsYour SpeedTouch™ is accessible in one of the following ways:
Access MethodCan be used to
Web browserConfigure your SpeedTouch™ via HTTP or
HTTPS.
For more information, see “1.2.1 Access via
the Web Interface” on page 6.
Command Line Interface (CLI)Fine-tune your SpeedTouch™ configuration.
For more information, see “1.2.2 Access via
CLI” on page 7.
File Transfer Protocol (FTP)Back up and restore data on your
SpeedTouch™.
For more information, see “1.2.3 Access via
FTP” on page 9.
Chapter 1
Remote AssistanceAllow a remote user to help you configuring
your SpeedTouch™.
For more information, see “1.2.4 Remote
Assistance” on page 12.
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Chapter 1
Getting to know your SpeedTouch™
1.2.1Access via the Web Interface
To access the
SpeedTouch™ via the
Web interface
Proceed as follows:
1Open a Web browser.
2In the address bar, type your SpeedTouch™’s IP address or DNS host name
(h
ttp://speedtouch.lan or 192.168.1.254 by default)
You can access the pages via HTTP or HTTPS.
For remote assistance the secure version HTTPS is used in
combination with certificates. Simply provide your ISP with the link as
shown, user name and password before he can log on to the pages.
For more information, see “1.2.4 Remote Assistance” on page 12.
The SpeedTouch™ Home page appears, from where you can navigate to all
the configurable aspects of the SpeedTouch™.
For more information on the Web pages, see “4 SpeedTouch™ Web Interface” on
page 25.
6
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1.2.2Access via CLI
Chapter 1
Getting to know your SpeedTouch™
To access the
SpeedTouch™ via the
Command Line
Interface (CLI)
You can access the Command Line Interface (CLI) via:
A Telnet session
This requires a TCP/IP connection between the host from which the Telnet
session is opened and the SpeedTouch™. Your SpeedTouch™ and the
connected computer must have an IP address in the same subnet.
Quote site commands (over FTP)
For more information, see “ Quote site command” on page 11.
For more information on CLI commands, see the SpeedTouch™ CLI Reference
Guide.
To access the
SpeedTouch™ via the
File Transfer Protocol
(FTP)
You can access the file system of the SpeedTouch™ via the File Transfer Protocol
(FTP), in order to:
Restore or back up configuration files, templates or language packs.
Upgrade your configuration.
File systemThe SpeedTouch™ file system is stored on non-volatile memory and contains the
SpeedTouch™ software, service template files and (optionally) default setting files.
To open an FTP sessionProceed as follows:
1Open a Command Prompt window.
In Microsoft Windows XP for instance:
1On the Windows taskbar, click Start.
2Select
2At the prompt, type ftp followed by the IP address of your SpeedTouch™
(192.168.1.254 by default).
3Enter your SpeedTouch™ security user name and password.
The default user is ‘Administrator’ and the default password is blank.
The example below shows an FTP session to the SpeedTouch™ file system.
(
All) Programs > Accessories > Command Prompt
.
File system structureThe structure of the file system is very simple: it consists of a single root directory
called root and a subdirectory called dl (download).
The root directory contains:
all the necessary files for the SpeedTouch™ to start correctly
the dl directory
The dl directory contains the software image.
If you made changes to the SpeedTouch™ configuration and saved
them, a user.ini configuration settings file is created in the dl
subdirectory.
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Chapter 1
Getting to know your SpeedTouch™
File system access
rights
Common FTP
commands
In the different directories you have the following rights:
DirectoryAccess rights
rootNO read/write
dlread/write
Depending on the access rights you have in a directory, you can use one of the
following commands:
Use the
to ...
command ...
cdaccess another directory than the one currently open.
Example: ftp>cd dl.
dirlist the directory files.
Example: ftp>dir.
binset the transfer mode to ‘binary’.
hashturn on the hashing option.
putupload files.
Example: ftp>put C:/MyBackupFiles/user.ini.
A configuration file must be uploaded to the dl directory.
getdownload files.
Example: ftp>get user.ini.
Downloading the configuration file must be done from the dl
directory.
deletedelete files.
byequit FTP.
10
E-DOC-CTC-20051017-0142 v1.0
Chapter 1
Getting to know your SpeedTouch™
FTP file transferTo allow correct file transfers, set the transfer mode to “binary”: at the ftp prompt,
bin and press ENTER.
type
Turn on the hashing option to see the progression of the file transfer: At the
ftp prompt, type
Example.
/home/doejohn{1}$ftp 192.168.1.254
Connected to 192.168.1.254
220 Inactivity timer = 120 seconds. Use 'site idle <secs>' to change.
Name (192.168.1.254:doejohn):
331 SpeedTouch™ (00-90-D0-01-02-03) User 'doejohn' OK. Password requir
ed.
Password : ######
330 OK
ftp>
ftp>bin
200 TYPE is now 8-bit binary
ftp>
ftp>hash
200Hash mark printing on (8192 bytes/hash mark).
ftp>cd dl
250 Changed to /dl
ftp>put C:\user.ini
200 Connected to 192.168.1.10 port 1271
150 Opening data connection for user.ini
hash and press ENTER.
226 File written successfully
ftp: 256 bytes sent in 0,000Seconds 256000,000Kbytes/sec.
ftp>
Quote site commandAll the CLI commands can be executed from within an FTP session. Only complete
CLI commands (in other words, the complete command syntax with all the
parameters already specified) can be executed.
Example: To execute the CLI command
currently assigned to SpeedTouch™ interfaces, at the FTP prompt, type ‘quote site
ip iplist’ and press ENTER.
For more information on CLI commands, see the SpeedTouch™ CLI Reference
Guide.
:ip iplist to list all IP addresses
E-DOC-CTC-20051017-0142 v1.0
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Chapter 1
Getting to know your SpeedTouch™
1.2.4Remote Assistance
To access the
SpeedTouch™ remotely
To enable remote
access
To disable remote
access
You can make your SpeedTouch accessible from the Internet with regard to remote
support. In this way, you can allow your help desk to access your SpeedTouch™
remotely.
Proceed as follows:
1Go to the SpeedTouch™ pages, as described in “1.2.1 Access via the Web
Interface” on page 6.
2In the menu, select Toolbox > Remote Assistance.
3Click Enable Remote Assistance.
4Provide the following parameters to your help desk:
URL (the HTTPS link)
User name
Password
Your ISP is now able to access your SpeedTouch™ via the HTTPS link in
combination with the provided certificate (a secure authentication
mechanism).
For security reasons, remote assistance will be automatically disabled after
20 minutes of inactivity, or after restarting your SpeedTouch™.
Proceed as follows:
1Go to the SpeedTouch™ pages, as described in “1.2.1 Access via the Web
Interface” on page 6.
2In the menu, select Toolbox > Remote Assistance.
3Click Disable Remote Assistance.
12
E-DOC-CTC-20051017-0142 v1.0
Local Network Setup
2Local Network Setup
IntroductionThe SpeedTouch™ offers you the following local networking solutions:
Ethernet
USB (v1.1)
Device settingsOnce you have connected a device, you can personalise its settings. For more
information, see “ Configure” on page 74.
Chapter 2
E-DOC-CTC-20051017-0142 v1.0
13
Chapter 2
Local Network Setup
2.1Ethernet
Local networkThe Ethernet port on the back panel allow you to connect the SpeedTouch™ to an
existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with an
installed Ethernet card.
In the SpeedTouch™ package, a yellow full-wired straight-through RJ-45/
RJ-45 Ethernet cable is included.
In the SpeedTouch™ package, a yellow full-wired straight-through RJ-45/
RJ-45 Ethernet cable is included.
Standard wiring
procedure
Use the yellow Ethernet cable provided to wire your computer's Ethernet port to the
SpeedTouch™'s Ethernet port.
The Ethernet cable can also be used to wire an Ethernet port of your
SpeedTouch™ to any external Ethernet hub or switch.
Please follow the installation instructions supplied with the external hub or
switch for connections and Ethernet cabling.
Ethernet link checkDepending on the SpeedTouch™ model, LED indicators allow you to check your
Ethernet. See “1.1 SpeedTouch™ LED Behaviour” on page 4 for more information.
Device settingsOnce you have connected a device, you can personalise its settings.
For more information, see “ Device settings” on page 13.
14
E-DOC-CTC-20051017-0142 v1.0
2.2USB
Chapter 2
Local Network Setup
Supported operating
systems
USB connectivity on the SpeedTouch™ is supported for the following operating
systems:
Microsoft Operating Systems:
Microsoft Windows 98SE
Microsoft Windows Millennium
Microsoft Windows 2000
Microsoft Windows XP
You may need the Microsoft Windows installation CD-ROM during installation.
The installation procedures might be slightly different depending on
the Microsoft Windows operating system you are using.
Mac Operating Systems:
Mac OS X Jaguar (10.2)
Mac OS X Panther (10.3)
Mac OS X Tiger (10.4)
System requirementsFor Microsoft Windows 98SE/ME:
Pentium processor 166 MHz or compatible
32 megabytes (MB) of memory
30 MB of free disk space
For Microsoft Windows 2000/XP:
Pentium II processor or compatible
64 MB of memory
30 MB of free disk space
For Mac OS X:
128 MB of memory
30 MB of free disk space
PrerequisitesIt is highly recommended to remove any SpeedTouch™ USB driver installation that
E-DOC-CTC-20051017-0142 v1.0
may reside on your computer before you install USB drivers from the
SpeedTouch™ Setup CD delivered with your SpeedTouch™.
Make sure both your computer and your SpeedTouch™ are turned on and
operational.
In the SpeedTouch™ package, a blue USB cable is included to connect a
single computer to your SpeedTouch™.
15
Chapter 2
Local Network Setup
To install Windows USB
drivers
The first time you connect the SpeedTouch™ to your computer through the USB
port, you will be prompted for a USB driver as soon as you plug the USB cable into
the computer.
You can find the required USB driver software on the Setup CD. The installation is
Plug and Play, meaning that installation requires almost no effort.
Proceed as follows:
1Insert the blue USB cable into the SpeedTouch™ USB port marked with the
USB logo:
A USB logo looks like this:
2Insert the other end of the USB cable into (one of) the USB port(s) of your
computer. In most cases your computer's USB port is marked with the same
USB symbol.
You can also connect your computer to the SpeedTouch™ via a USB
hub.
Microsoft Windows will automatically recognise the Thomson USB Remote
NDIS device.
The Windows Found New Hardware Wizard appears:
This wizard will guide you through the installation procedure of the USB
drivers.
3Click Next to continue.
The Windows Found New Hardware Wizard may ask your
authorisation to connect to Windows Update to search for software. If
this is the case, select No, not this time, and then click Next.
4Select Install the software automatically (Recommended), and then click
Next.
The USB driver is being installed. After a while a completing dialogue will
appear.
5Click Finish to complete the installation.
Your USB connection is installed and ready for use.
16
E-DOC-CTC-20051017-0142 v1.0
Chapter 2
Local Network Setup
To verify USB
connectivity in Windows
To install Mac USB
drivers
The SpeedTouch™ USB connection is represented as a local network interface. You
can easily check this interface by opening the Network Connections window from
Windows’ Control Panel.
You can find the required USB driver software on the Setup CD. The installation is
Plug and Play, meaning that installation requires almost no effort.
Proceed as follows:
1Insert the blue USB cable into the SpeedTouch™ USB port marked with the
USB logo.
A USB logo looks like this:
2Plug the other end of the USB cable into (one of) the USB port(s) of your
computer. In most cases your computer's USB port is marked with the same
USB symbol.
You can also connect your computer to the SpeedTouch™ via a USB
hub, provided that the hub is autonomously powered.
Mac OS X will automatically recognise the detection of a new port.
3Make sure the SpeedTouch™ Setup CD is inserted, and then click OK.
4In the Network window, click Apply Now.
Device settingsOnce you have connected a device, you can personalise its settings. For more
information, see “ Device settings” on page 13.
E-DOC-CTC-20051017-0142 v1.0
17
Chapter 2
Local Network Setup
18
E-DOC-CTC-20051017-0142 v1.0
Internet Connectivity Dial-In Clients
3Internet Connectivity Dial-In Clients
IntroductionIf you want to set up initial Internet connectivity using the Home Install Wizard on
the Setup CD or the embedded Easy Setup, refer to the provided Installation and
Setup Guide.
Access methodsDepending on the configuration of the SpeedTouch™ you may have:
Direct access:
As soon as the initial configuration is finished, immediate and uninterrupted
WAN access is provided.
If you have direct access, the remote organisation might ask for a user
name and password on an Internet welcome page.
Dial-in access:
Access must be explicitly established, that is by “dialling” into a Broadband
Remote Access Server (BRAS).
Depending on the SpeedTouch™ configuration, dial-in access is provided via
the SpeedTouch™’s Routed PPPoA or Routed PPPoE packet services with
embedded PPP client.
Chapter 3
Connection protocolsThe applied connection protocol model depends on the service profile you selected
to configure the SpeedTouch™ and should correspond with the Service Provider’s
requirements. If, for instance, your ISP provides PPPoE, you should configure
PPPoE.
You can find more information on connection protocols in the Internet Connection
Configuration Guide.
Dial-in clientsThere are different ways to dial in, depending on the operating system on your
computer and your preferences.
Dial-in method:can be used on following
operating system:
Embedded PPP dial-in client:
1Dial-in client on
embedded pages
2Windows XP/UPnP
(Internet Gateway
Device)
Windows, Mac, unix,
other
Windows XP“3.2 Internet Gateway
For more information,
see:
“3.1 SpeedTouch™
Web Pages”
Device Control Agent”
on page 23
E-DOC-CTC-20051017-0142 v1.0
19
Chapter 3
Internet Connectivity Dial-In Clients
Embedded PPP dial-in
clients
Broadband host PPPoE
dial-in clients
The SpeedTouch™’s embedded PPP dial-in client allows you to establish an Internet
connection for computers residing on your local network, using only one computer
of the network to control the client.
If this computer runs:
Any Operating System
you can always use the SpeedTouch™ Web pages.
See “3.1 SpeedTouch™ Web Pages” on page 21 to proceed.
Windows XP
you can use the Windows XP Internet Gateway Device Control Client.
See “3.2 Internet Gateway Device Control Agent” on page 23 to proceed.
You can also connect to the Internet using a Broadband PPPoE dial-in application.
The PPP over Ethernet connection scenario provides PPP-like dial-in behaviour over
the virtual Ethernet segment.
To be able to use a broadband dial-in application on your computer for connecting
to the Internet, the SpeedTouch™ needs to be configured for Bridged Ethernet or
Routed PPPoE (with PPPoE relay) via the SpeedTouch™ Home Install Wizard on the
Setup CD or the embedded Easy Setup. .
If your computer runs ...you can use ...
Windows XPthe Windows XP broadband dial-in client
Mac OS Xa Mac OS X broadband dial-in client
a broadband PPPoE dial-in client provided by
you Service Provider
Upon availability of OS-specific PPPoE dial-in client applications, the latter
method is Operating System independent.
For PPPoE session connectivity from a Mac OS 8.6/9.x, a Windows 95/
98(SE)/ME/2000 or a Linux system, a host PPPoE dial-in application is
mandatory.
20
E-DOC-CTC-20051017-0142 v1.0
Chapter 3
Internet Connectivity Dial-In Clients
3.1SpeedTouch™ Web Pages
IntroductionAs the SpeedTouch™ Web pages are controllable from any Operating System with
an installed Web browser, the method to establish PPP sessions described later, can
be used on any computer system.
For more information on Internet connection setup, refer to the provided
Installation and Setup Guide.
Starting an Internet
session
Proceed as follows to start an Internet session:
1Open a Web browser on your computer and browse to the SpeedTouch™ Web
pages (see “1.2.1 Access via the Web Interface” on page 6 for more
information).
Monitoring your
Internet connection
E-DOC-CTC-20051017-0142 v1.0
The SpeedTouch™ home page appears by default.
2Click Connect at the appropriate broadband connection.
You might be requested to enter your user name and password.
The SpeedTouch™ embedded PPP dial-in client establishes the Internet
connection.
3Browse the Web.
You can view and monitor your connection to the Internet as long as the session is
running via:
The SpeedTouch™ System Information page: see “4.3.1 Information” on
page 34.
The SpeedTouch™ Diagnostics task: see “4.4.1 Connectivity Check” on
page 42.
21
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