Technicolor Delivery Technologies Belgium TG789VNV3 User Manual

SETUP AND USER GUIDE

Technicolor TG789vn v3

SETUP AND USER GUIDE

Technicolor TG789vn v3

Distribution and copying of this document, use and communication of its contents is not permitted without written authorization from Technicolor. The content of this document is furnished for informational use only, may be subject to change without notice, and should not be construed as a commitment by Technicolor. Technicolor assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.

Technicolor Delivery Technologies Belgium NV Prins Boudewijnlaan, 47 2650 Edegem Belgium

http://www.technicolor.com

Trademarks

The following trademarks may be used in this document:

 DECT™ is a trademark of ETSI.

 Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc.

 Ethernet™ is a trademark of Xerox Corporation.

 Wi-Fi®, WMM® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance®. Wi-Fi CERTIFIED, Wi-Fi ZONE, Wi-Fi

Protected Access, Wi-Fi Multimedia, Wi-Fi Protected Setup, WPA, WPA2 and their respective logos are trademarks of the Wi-Fi Alliance®.

 UPnP™ is a certification mark of the UPnP™ Implementers Corporation.

 DLNA® is a registered trademark, DLNA disc logo is a service mark, and DLNA Certified is a trademark of the Digital Living Network

Alliance. Digital Living Network Alliance is a service mark of the Digital Living Network Alliance.

 Microsoft®, MS-DOS®, Windows®, Windows NT® and Windows Vista® are either registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries.

 Apple® and Mac OS® are registered trademarks of Apple Computer, Incorporated, registered in the United States and other countries.

 UNIX® is a registered trademark of UNIX System Laboratories, Incorporated.

 Adobe®, the Adobe logo, Acrobat and Acrobat Reader are trademarks or registered trademarks of Adobe Systems, Incorporated,

registered in the United States and/or other countries.

Other brands and product names may be trademarks or registered trademarks of their respective holders. All other logos, trademarks and service marks are the property of their respective owners, where marked or not.

Document Information

Status: v0.1 (November 2011) Reference: DMS-CTC-20101206-0033 Short Title: Setup and User Guide Technicolor TG789vn v3 R8.4.x

CONTENTS

1 Getting Started ......................................................................................................... 3

1.1 Features At A Glance............................................................................................................................... 4

1.2 User Scenarios ............................................................................................................................................5

1.3 Components .............................................................................................................................................. 6

1.3.1 Power ................................................................................................................................................................................7

1.3.2 Local Network Connection........................................................................................................................................... 8

1.3.3 Broadband Connection .................................................................................................................................................9

1.3.4 Voice Connection........................................................................................................................................................ 10

1.3.5 Buttons............................................................................................................................................................................ 11

1.3.6 Status LEDs ...................................................................................................................................................................12

1.4 Preparing for the Installation...................................................................................................................15

2 Guided Installation................................................................................................... 17

3 Manual Installation...................................................................................................19

3.1 Connecting the Technicolor Gateway to your Service Provider’s Network.................................... 20

3.1.1 Setting up your Technicolor Gateway as DSL Gateway .........................................................................................21

3.1.2 Setting up your Technicolor Gateway as Local Router........................................................................................... 24

3.2 Powering on the Technicolor Gateway.................................................................................................25

3.3 Connecting Your Network Devices to the Technicolor Gateway.................................................... 26

3.3.1 Setting up a Wireless Connection...............................................................................................................................27

3.3.2 Setting up a Wired Connection.................................................................................................................................. 28

3.4 Configure the Technicolor Gateway.................................................................................................... 29

3.5 Setting Up the 3G Fall-Back WAN Connection................................................................................. 30

3.5.1 Managing your Mobile Connection with the Technicolor Gateway GUI .............................................................31

3.5.2 Inserting a Mobile USB Adapter.................................................................................................................................32

4 Configuration Tools.................................................................................................33

4.1 Technicolor Gateway GUI......................................................................................................................34

4.1.1 Access............................................................................................................................................................................ 35

4.1.2 Components ................................................................................................................................................................. 36

4.1.3 Protecting Access to the Technicolor Gateway....................................................................................................... 38

4.2 Backing Up/Restoring your Configuration ...........................................................................................39

4.3 Access From the Internet....................................................................................................................... 40

5 The Technicolor Gateway Wireless Access Point...................................................41

5.1 Connecting Your Wireless Client via WPS ......................................................................................... 42

5.2 Connecting Your Wireless Client without WPS ................................................................................. 44

5.3 Securing Your Wireless Connection..................................................................................................... 45

6 Telephony................................................................................................................ 47

6.1 Setting Up Your Telephone Network .................................................................................................. 48

6.1.1 Connection to the Traditional Telephone Network ................................................................................................ 49

6.1.2 Configuring the Technicolor Gateway VoIP Service ..............................................................................................50

6.2 Address Book............................................................................................................................................52

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CONTENTS

6.3 Telephony Services................................................................................................................................. 54

6.3.1 Activating a Telephony Service on your Technicolor Gateway............................................................................. 55

6.3.2 Common Telephony Services.................................................................................................................................... 56

6.4 Viewing Call Logs................................................................................................................................... 59

7 Saving Energy with Your Technicolor Gateway......................................................61

7.1 Code of Conduct.................................................................................................................................... 62

7.2 ECO Manager..........................................................................................................................................63

7.3 Manually Switching Off Services to Reduce Power ........................................................................... 64

8 Sharing Content on your Technicolor Gateway..................................................... 65

8.1 The Network File Server .........................................................................................................................67

8.2 The UPnP AV Media Server................................................................................................................. 70

8.2.1 Configuring the UPnP AV Media Server ..................................................................................................................71

8.2.2 Using the UPnP AV Media Server .............................................................................................................................72

8.3 The FTP Server ....................................................................................................................................... 74

8.4 Managing your Shared Content.............................................................................................................76

8.5 Safely Removing your USB Storage Device.........................................................................................78

9 Technicolor Gateway Network Services................................................................. 79

9.1 UPnP......................................................................................................................................................... 80

9.1.1 Accessing Your Technicolor Gateway via UPnP......................................................................................................81

9.1.2 Managing your Internet connection via UPnP ......................................................................................................... 82

9.1.3 Configuring UPnP on the Technicolor Gateway.....................................................................................................84

9.1.4 Installing UPnP on Windows XP................................................................................................................................85

9.2 Assigning a service (HTTP, FTP,...) to a Computer...........................................................................87

9.3 Dynamic DNS ......................................................................................................................................... 89

10 Internet Security.......................................................................................................91

10.1 Parental Control ...................................................................................................................................... 92

10.1.1 Configuring Content-based Filtering........................................................................................................................ 94

10.1.2 Adding Rules for Address-Based Filtering................................................................................................................ 95

10.2 Firewall ......................................................................................................................................................97

11 Support.................................................................................................................... 99

11.1 Setup Troubleshooting......................................................................................................................... 100

11.2 General Technicolor Gateway Troubleshooting ............................................................................... 101

11.3 Wired Connection Troubleshooting ...................................................................................................102

11.4 Wireless Connection Troubleshooting................................................................................................103

11.5 Voice over IP Troubleshooting ........................................................................................................... 104

11.6 Reset to Factory Defaults .....................................................................................................................105

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ABOUT THIS SETUP AND USER GUIDE

About this Setup and User Guide

In this Setup and User Guide

The goal of this Setup and User Guide is to show you:

 Set up your Technicolor Gateway and local network

 Configure and use the main features of your Technicolor Gateway.

For more advanced scenarios and features visit the documentation pages on www.technicolor.com

Used Symbols

The danger symbol indicates that there may be a possibility of physical injury.

The warning symbol indicates that there may be a possibility of equipment damage.

The caution symbol indicates that there may be a possibility of service interruption.

The note symbol indicates that the text provides additional information about a topic.

Te r m i n o l o g y

Generally, the Technicolor TG789vn v3 will be referred to as Technicolor Gateway in this Setup and User Guide.

Typographical Conventions

Following typographical convention is used throughout this manual:

 This sample text indicates a hyperlink to a Web site.

Example: For more information, visit us at www.technicolor.com

 This sample text indicates an internal link.

Example: If you want to know more about guide, see “About this Setup and User Guide” on page 1.

 This sample text indicates an important content-related word.

Example: To enter the network, you must authenticate yourself.

 This sample text indicates a GUI element (commands on menus and buttons, dialog box elements, file names, paths and

folders).

Example: On the File menu, click Open to open a file.

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ABOUT THIS SETU

P AND USER GUIDE

DMS-CTC-20101206-0033 v0.1

1 GETTING STARTED

1 Getting Started

Introduction

This chapter gives you a brief overview of the main features and components of the Technicolor Gateway. After this chapter we will start with the installation.

Do not connect any cables to the Technicolor Gateway until instructed to do so.

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1 GETTING START

1.1 Features At A Glance

Introduction

This section provides a brief overview of the main features of your Technicolor Gateway.

Internet connection features

 Broadband Internet access via the integrated DSL modem.

The first chapters describe how to connect your Technicolor Gateway to the Internet.

 Broadband Internet access via the Gigabit WAN port.

The first chapters describe how to connect your Technicolor Gateway to the Internet.

 3G (Fall-back) High-speed Internet Access via the optional mobile USB adaptor.

For more information, see “3.5 Setting Up the 3G Fall-Back WAN Connection” on page 30.

 Internet Security for your entire network.

For more information, see “10 Internet Security” on page 91.

 Useful network tools like UPnP, Dynamic DNS and many more.

For more information, see “9 Technicolor Gateway Network Services” on page 79.

Local networking features

 Wired access for your local network devices via the Ethernet interface.

For more information, see “3.3.2 Setting up a Wired Connection” on page 28.

 Wireless access for your local network devices via the integrated IEEE 802.11n wireless access point.

For more information, see “5 The Technicolor Gateway Wireless Access Point” on page 41.

 An Integrated Media Server allowing you to share your media with media players and other network devices. For more

information, see “8 Sharing Content on your Technicolor Gateway” on page 65.

Telephony features

The Technicolor Gateway offers Voice over IP (VoIP) connectivity for traditional phones and IP phones. For more information see “6 Telephony” on page 47

ECO label

Technicolor’s ECO label guarantees you that the Technicolor Gateway is able to reduce its power consumption to an absolute minimum. For more information, see “7 Saving Energy with Your Technicolor Gateway” on page 61.

Technicolor Gateway configuration tools

 The Technicolor Gateway Setup CD allows you to configure your Technicolor Gateway and helps you to connect your

computers to the Technicolor Gateway.

 The Technicolor Gateway GUI allows you to configure your Technicolor Gateway via your web browser.

For more information, see “4.1 Technicolor Gateway GUI” on page 34.

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1 GETTING STARTED

1.2 User Scenarios

Scenarios

Depending of the architecture of your home network, you can use the Technicolor Gateway in either of the following scenarios:

 DSL Gateway

 Local Router

DSL Gateway

The Technicolor Gateway is connected to the DSL network of your service provider and brings the Internet to your home.

Internet

Technicolor Gateway

Local Router

The Technicolor Gateway is placed behind another gateway or modem. In this setup the gateway or modem in front of the Technicolor Gateway will establish the connection to the Internet:

Internet

Modem/Router Technicolor Gateway

This scenario is used when:

 The Internet connectivity is provided by another device (for example, a cable modem). The Technicolor Gateway is used

to add specific services to your home network.

 Your service provider is using Ethernet in the First Mile (EFM).

The Ethernet signal is directly coming into your home.

 Your service provider is using Ethernet To The Home (ETTH).

Technicolor Gateway is directly connected to the terminator of your service provider’s fiber-optic network and your local network

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1 GETTING START

1.3 Components

Overview

This section provides an overview of the different components of the Technicolor Gateway:

1.3.1 Power 7

1.3.2 Local Network Connection 8

1.3.3 Broadband Connection 9

1.3.4 Voice Connection 10

1.3.5 Buttons 11

1.3.6 Status LEDs 12

To p i c Page

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1.3.1 Power

Overview

1 GETTING STARTED

Power inlet

The power inlet () allows you to connect the power supply.

Only use the power supply delivered with your Technicolor Gateway.

Power switch

The power switch () allows you to power on/off your Technicolor Gateway.

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1 GETTING START

1.3.2 Local Network Connection

Overview

Wireless Access Point

The built-in WiFi-certified wireless access point provides wireless access to your WiFi-certified wireless clients.

For more information, see “5 The Technicolor Gateway Wireless Access Point” on page 41.

Ethernet switch

The Ethernet switch () allows you to connect an Ethernet device (for example, a computer) to your local network. For more information, see “3.3.2 Setting up a Wired Connection” on page 28.

A LED may be provided per Ethernet port to indicate link integrity (or activity).

LED Status Description

Solid on Device connected.

Blinking Device connected and sending/receiving data.

Off No device connected.

USB Port

The USB port () can be used to:

 Connect a USB mass storage device to share your content (for example, music, movies,...):

 On your local network via the Network File server or the UPnP AV Media Server.

 On Internet via FTP.

For more information, see “8 Sharing Content on your Technicolor Gateway” on page 65.

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1.3.3 Broadband Connection

Overview

DSL

WAN

1 GETTING STARTED

DSL port

This port can be used to connect your Technicolor Gateway to your service provider’s DSL network.

WAN port

This port allows you to use your Technicolor Gateway as Local Router. For more information, see “1.2 User Scenarios” on

page 5.

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1 GETTING START

1.3.4 Voice Connection

Overview

PSTN

Phone Port

The Phone ( ) port allows you to connect a traditional phone to your Technicolor Gateway. This way you will be able to make phone calls over the Internet and save on communication costs, especially for long-distance calls.

For more information, see “6.1 Setting Up Your Telephone Network” on page 48.

PSTN Port (optional)

The PSTN port allows you to connect the Technicolor Gateway to the traditional telephone network, i.e. the Public Switched Telephone Network (PSTN). When the VoIP connection is not available, the Technicolor Gateway will automatically switch from VoIP to the traditional telephone network.

If your Technicolor Gateway does not have a PSTN port, this means that:

 Your Technicolor Gateways has an integrated filter

The Technicolor Gateway separates the phone signal from the signal coming from the DSL port. Your Technicolor Gateway has an integrated filter if the product name printed on the label of your Technicolor Gateway ends with “wIF” (with Integrated Filter). If this suffix is not present, then your Technicolor Gateway does not have an integrated filter.

- or -

 Your Technicolor Gateway is VoIP-only

All calls passing through the Technicolor Gateway will be done via VoIP.

Be aware that, if you are not connected to the traditional telephone network, emergency calls will not be possible when your Internet connection is down or your Technicolor Gateway is powered off.

For more information, see “6.1.1 Connection to the Traditional Telephone Network” on page 49.

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1.3.5 Buttons

Overview

1 GETTING STARTED

Reset

WPS button

The WPS ( ) button allows you to add new wireless clients to your network in a swift and easy way, without the need to enter any of your wireless settings manually.

For more information, see “5.1 Connecting Your Wireless Client via WPS” on page 42.

ECO button

The ECO ( ) button allows you to disable your wireless access point. You can do this when you do not have any devices that are connected to the wireless access point. This allows you to save the energy that the Technicolor Gateway would be using for the wireless access point. For more information, see “ECO button” on page 64.

Reset button

The Reset button allows you to reset your Technicolor Gateway to factory defaults.

For more information, see “11.6 Reset to Factory Defaults” on page 105.

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1.3.6 Status LEDs

Introduction

On the front panel of your Technicolor Gateway, you can find a number of status LEDs, indicating the state of the device.

Power

Ethernet

USB

Wireless

Voice

Broadband

Internet

Upgrade

WPS

Power LED

Colour State Description

Green Solid on Power on, normal operation

Blinking Bootloader active (during upgrade)

Red Solid on Power on, self-test failed, indicating device malfunction

Orange Solid on Bootloader selftest

Blinking Bootloader active (during upgrade)

Off The Technicolor Gateway is powered off.

Ethernet LED

Colour State Description

Green Solid on Network device connected to the Ethernet switch.

Blinking Network device connected to the Ethernet switch and sending/receiving

data.

Off No Ethernet connection on your local network

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USB LED

Colour State Description

Green Solid on Device(s) connected to the Technicolor Gateway’s USB port

Off No device connected to the Technicolor Gateway’s USB port

Wireless LED

Colour State Description

Green Solid on No wireless activity, WPA(2) encryption

Blinking Wireless activity, WPA(2) encryption

Orange Solid on No wireless activity, WEP encryption

Blinking Wireless activity, WEP encryption

1 GETTING STARTED

Red Solid on No wireless activity, no security

Blinking Wireless activity, no security

Red/green Toggling Wireless client registration phase

Off Wireless access point disabled

Broadband LED (if you are using the DSL Gateway scenario)

Colour State Description

Green Solid on DSL line synchronised

Blinking Trying to detect carrier signal or pending DSL line synchronisation

Off Technicolor Gateway powered off.

Broadband LED (if you are using the Local Router scenario)

Colour State Description

Green Solid on Connected to the WAN device

Off Not connected to the WAN device

Internet LED

Colour State Description

Green Solid on Connected to the Internet, no activity

Red Solid on Failed to setup the Internet connection

Off No Internet connection

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Blinking Connected to the Internet, sending/receiving data

1 GETTING START

TV LED

Colour State Description

Green Solid on Set-Top Box (STB) connected to the Technicolor Gateway

Off No STB connected to the Technicolor Gateway

Phone LED

Colour State Description

Green Solid on Registered at your VoIP provider, no activity.

Off Not registered to your VoIP provider.

Blinking Unknown STB connected to the Technicolor Gateway

Blinking Registered at your VoIP provider, activity.

Upgrade LED

Colour State Description

Blue Solid on Software upgrade ongoing

Off No software upgrade ongoing

Do not power off your Technicolor Gateway or disconnect any cables as long as the Upgrade LED is on. Interrupting the upgrade procedure may damage your Technicolor Gateway.

WPS LED

Colour State Description

Green Solid On Client successfully registered via WPS

Orange Blinking WPS registration ongoing

Red Blinking Error occurred

For more information about WPS, see “5.1 Connecting Your Wireless Client via WPS” on page 42.

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1 GETTING STARTED

1.4 Preparing for the Installation

DSL service requirements

This section is only applicable if you are using your Technicolor Gateway as DSL gateway. For more information, see

“1.2 User Scenarios” on page 5.

Make sure that:

 Your service provider activated the DSL service on your telephone line by your service provider.

 You have the installation information (for example, user name, password, service profile,...) provided by your service

provider at hand.

Local connection requirements

Wireless connection

If you want to connect your computer using a wireless connection, your computer must be equipped with a WiFi-certified wireless client adapter.

Wired connection

If you want to connect a computer using a wired connection, your computer must be equipped with an Ethernet Network Interface Card (NIC).

Start with the installation

You are now ready to start with the installation of your Technicolor Gateway.

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2 GUIDED INSTALLATION

2 Guided Installation

Introduction

In the guided installation, the Setup wizard on the Setup CD will assist you with the installation of your Technicolor Gateway.

If you do not want to use the Setup CD or if the Setup CD is not included in your package, follow the installation procedure described in “3 Manual Installation” on page 19.

Requirements

To use the guided installation you must comply with the following requirements:

 Your computer must run one of the following operating systems:

 Microsoft Windows 7 and higher

 Microsoft Windows 7 x64 and higher

 Microsoft Windows Vista and higher

 Microsoft Windows XP Service Pack 2 (SP2) and higher

 Mac OS X 10.6 (Snow Leopard)

 Mac OS X 10.5 (Leopard)

 Mac OS X 10.4 (Tiger)

 You must have administrative rights on your computer.

If you do not comply with these requirements, use the “3 Manual Installation” on page 19.

Running the Setup wizard

To start the Setup wizard:

1 Insert the Setup CD into your computer's CD- or DVD drive.

2 If your computer runs:

 Microsoft Windows: The Setup CD starts automatically.

If the Setup CD does not autostart, see “The Setup CD does not start automatically” on page 100.

 Mac OS X: Double-click Menu in the window with the content of the Setup CD.

3 Select the language of your choice and click OK.

4 The Setup wizard will now guide you through the installation of your Technicolor Gateway.

5 At the end of the installation, the following screen appears:

Select Go to the Technicolor Gateway web interface if you want to go to the Technicolor Gateway GUI after closing the wizard. On the Technicolor Gateway GUI, you can configure all services of your Technicolor Gateway.

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2 GUIDED INSTALL

6 Click Finish.

7 The CD menu appears.

CD Menu

ATION

On the CD Menu, you can click:

 Initial Setup to connect your computer to the Technicolor Gateway and configure your local network.

 Reconfigure my Technicolor Gateway to fully reconfigure your Technicolor Gateway.

If you reconfigure your Technicolor Gateway via the CD menu, the Technicolor Gateway will be reconfigured from scratch. All your current settings will be lost. If you only want to make small changes to your configuration (for example, changing the security), we recommended you to do this via the Technicolor Gateway GUI. For more information, see “4.1 Technicolor Gateway GUI” on page 34.

 Setup my computer to connect your computer to the Technicolor Gateway network.

 Documentation to view a list of the documentation that is available for your Technicolor Gateway.

 Visit technicolor.com to visit the online support sections.

Actual available items depend on the Setup CD delivered with your Technicolor Gateway.

In case of problems

If you encounter problems during this installation please refer to “11.1 Setup Troubleshooting” on page 100.

Backup your configuration

Once you successfully installed your Technicolor Gateway, it is recommend to backup your configuration. This will allows you to return to this configuration when needed (for example, after misconfiguration).

For more information, see “4.2 Backing Up/Restoring your Configuration” on page 39

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3 MANUAL INSTALLATION

3 Manual Installation

Installation

This chapter will help you to manually install your Technicolor Gateway.

Setting up your network

Proceed as follows:

1 Connect your Technicolor Gateway to your service provider’s network.

For more information, see “3.1 Connecting the Technicolor Gateway to your Service Provider’s Network” on page 20.

2 Power on the Technicolor Gateway.

For more information, see “3.2 Powering on the Technicolor Gateway” on page 25.

3 Connect your computer to the Technicolor Gateway.

For more information, see “3.3 Connecting Your Network Devices to the Technicolor Gateway” on page 26.

4 Configure your Technicolor Gateway.

For more information, see “3.4 Configure the Technicolor Gateway” on page 29.

5 Connect your phones.

For more information, see “6 Telephony” on page 47.

6 Share your content or media on your local network, continue with “8 Sharing Content on your Technicolor Gateway” on

page 65.

7 If you purchased the mobile USB adapter, setup the 3G backup connection.

For more information, see “3.5 Setting Up the 3G Fall-Back WAN Connection” on page 30.

8 Once you successfully installed your Technicolor Gateway, it is recommend to backup your configuration. This will allows

you to return to this configuration when needed (for example, after misconfiguration). For more information, see

“4.2 Backing Up/Restoring your Configuration” on page 39.

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3 MANUAL INSTAL

LATION

3.1 Connecting the Technicolor Gateway to your Service Provider’s Network

Identifying your setup

If you are using the Technicolor Gateway as:

 DSL Gateway, continue with “3.1.1 Setting up your Technicolor Gateway as DSL Gateway” on page 21.

 Local Router, continue with “3.1.2 Setting up your Technicolor Gateway as Local Router” on page 24.

For more information, see “1.2 User Scenarios” on page 5, you can use your Technicolor Gateway in either of the following scenarios

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3 MANUAL INSTALLATION

3.1.1 Setting up your Technicolor Gateway as DSL Gateway

Introduction

This section helps you to connect the Technicolor Gateway to your service provider’s network.

Signal arriving at your home

The Line signal that arrives at your home consists the following components:

 A Phone signal carrying the traffic for telephony.

This Phone signal is only used for communication over the traditional telephone network (PSTN). Voice over IP communication will be carried by the DSL signal.

 A DSL signal carrying the Internet traffic.

DSL Gateways have a built-in solution to remove the Phone component. No additional devices are needed, you can connect them directly to the Line.

Telephones do not have this capability, so here you have to use a filter or splitter to remove the DSL signal.

How does a filter/splitter look like

A splitter/filter is a box that typically has the following connectors:

 A Line input

Service

Provider

PHONE

LINE

DSL + Voice

MODEM

Filter/Splitter

Voice

DSL + Voice

This connector must be connected to the input signal that needs to be filtered.

 A Phone/PSTN output

This connector offers filtered output signal. It only contains the Vo i c e component and can only be used for connecting phones.

 A Modem/DSL output (optional)

This connector offers unfiltered output. It contains both the Phone and DSL signal and can be used to connect your Technicolor Gateway.

Connecting the cables

The procedure to be followed depends on the fact if this filter has been integrated into your Technicolor Gateway or not.

Check the label of your Technicolor Gateway. If the product name contains:

 “wIF” (for example Technicolor TG789vn v3 wIF) then your Technicolor Gateway has an integrated filter. No external

filters are needed. Follow the steps described in “Scenario 2: A Technicolor Gateway without integrated filter” on page 22.

 No “wiF” (for example Technicolor TG789vn v3) then your Technicolor Gateway does not have an integrated filter.

Follow the steps described in “Scenario 2: A Technicolor Gateway without integrated filter” on page 22.

Scenario 1: A Technicolor Gateway with integrated filter

Proceed as follows:

1 Take the DSL cable. This is the gray cable that is included in your box.

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3 MANUAL INSTAL

2 Plug one end of the cable in the grey DSL port on the back of your Technicolor Gateway.

3 Plug the other end of the cable:

 In the DSL/Modem output of your splitter/filter.

 Directly into the telephone wall outlet if there is no splitter/filter between the network terminator and your local

phone network.

LATION

DSL

Scenario 2: A Technicolor Gateway without integrated filter

Proceed as follows:

1 Take the DSL cable. This is the grey cable that is included in your box.

2 Plug one end of the cable in the grey DSL port on the back of your Technicolor Gateway.

DSL

3 Plug the other end of the cable into the DSL/MODEM output port of your filter/splitter.

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3 MANUAL INSTALLATION

If your Technicolor Gateway has a black PSTN port on the back, you are able to use the PSTN (this is the traditional telephone network) as a backup for your Voice over IP connection. When the VoIP connection is down, the Technicolor Gateway will automatically switch back to the PSTN network.

To setup this backup connection:

1 Take a Telephone Cable

2 Plug one end of the cable in the black PSTN port on the back of your Technicolor Gateway.

PSTN

3 Plug the other end of the cable into the Phone output port of your filter/splitter.

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LATION

3.1.2 Setting up your Technicolor Gateway as Local Router

Procedure

Proceed as follows:

1 Take an Ethernet cable. If your box contains an Ethernet cable with red connectors, you can use that cable.

2 Plug one end of the cable in the red WAN port on the back of your Technicolor Gateway.

WAN

3 Plug the other end of the cable into the Ethernet port of your Internet gateway/modem.

The WAN port can only be used to connect your Technicolor Gateway to an Internet gateway/modem. You can not use it to connect other devices (for example, a computer) to the Technicolor Gateway.

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