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NetAgent
UPS SNMP Agent
User’s Manual
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User Guide for NetAgent
Version 7.0
Copyright Information
Copyright © 2000-2017, Mega System Technologies, Inc.
All rights reserved.
Reproduction without permission is prohibited.
Technical Support and Contact Information
Mega System Technologies, Inc.
Tel: +886-2-87922060
Fax: +886-2-87922066
Web: www.megatec.com.tw
E-mail:
service@megatec.com.tw
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Contents
Chapter 1. Introduction ........................................................................................... 1
1.1 Features ...................................................................................................................1
1.2 Applications .............................................................................................................2
Chapter 2. NetAgent Series .................................................................................... 4
2.1 NetAgent Mini ..........................................................................................................4
2.1.1 NetAgent Mini Outlook .......................................................................................5
2.1.2 NetAgent Mini LED Indication ...........................................................................6
2.2 NetAgent II Models ..................................................................................................7
2.2.1 NetAgent II Outlook ............................................................................................7
2.2.2 NetAgent II Led Indication............................................................................... 10
2.3 NetAgent Mini 9/ NetAgent 9 ................................................................................ 11
2.3.1 NetAgent Mini 9 Outlook ................................................................................. 12
2.3.2 NetAgent Mini 9 LED Indication ..................................................................... 14
2.4 NetAgent 9 Series ................................................................................................. 16
2.4.1 NetAgent 9 Outlook ......................................................................................... 16
2.4.2 NetAgent 9 LED Indication .............................................................................. 20
2.5 NetAgent Mini 9 / NetAgent 9 Package Accessories ........................................ 21
Chapter 3. NetAgent Installation .......................................................................... 22
3.1 Hardware Installation ........................................................................................... 22
Internal NetAgent ............................................................................................. 22
External NetAgent Mini .................................................................................... 23
External NetAgent II / 9 .................................................................................... 24
3.2 Software Installation ............................................................................................ 25
Chapter 4. NetAgent Setting .............................................................................. 26
4.1 Introduction .......................................................................................................... 26
4.2 NetAgent Login Procedure .................................................................................. 27
4.3 Netility Installation and Setting ........................................................................... 29
4.4 NetAgent Setting .................................................................................................. 38
4.4.1 Web Interface.................................................................................................... 38
4.4.2 NetAgent Option Directory Structure ............................................................ 40
4.4.3 NetAgent Setting Options ............................................................................... 41
Information > System Status .......................................................................... 41
Information > Basic Information ..................................................................... 43
Information > Current Status .......................................................................... 44
Information > Remote Control ........................................................................ 45
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Information > Meter/Chart ............................................................................... 46
Information > SMS Modem Status .................................................................. 48
Information > NetSwitch Status ...................................................................... 49
Information > NetFeeler (NetFeeler II) ............................................................ 50
Configuration > UPS Configuration ............................................................... 51
Configuration > UPS On/Off Schedule .......................................................... 54
Configuration > Network ................................................................................. 58
Configuration > Wireless ................................................................................ 66
Configuration > SNMP ..................................................................................... 68
Configuration > Email ...................................................................................... 75
Configuration > SMS ....................................................................................... 80
Configuration > Web/Telnet ............................................................................ 83
Configuration > System Time ......................................................................... 88
Configuration > SMS Modem .......................................................................... 90
Configuration > NetSwitch .............................................................................. 95
Configuration > NetFeeler ............................................................................. 100
Configuration > MODBUS ............................................................................. 103
Configuration > Language ............................................................................ 106
Log Information > Event Log ........................................................................ 107
Log Information > SMS Log .......................................................................... 108
Log Information > Data Log .......................................................................... 109
Log Information > Battery Test Log .............................................................. 111
Help > Search NetAgent ................................................................................. 113
Help > Serial Port Debug ................................................................................ 114
Help > Help ...................................................................................................... 116
Help > About .................................................................................................... 117
Chapter 5. Telnet/ SSH ......................................................................................120
Chapter 6. ClientMate ........................................................................................122
Chapter 7. SNMP View .......................................................................................130
Chapter 8. iMConfig ...........................................................................................138
Chapter 9. SMS Server Software ......................................................................142
Chapter 10. Appendix ........................................................................................148
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Chapter 1. Introduction
1.1 Features
NetAgent is the SNMP (Simple Network Management Protocol) card for
monitoring UPS. Not only could remote control the UPS and get the current
status of it, the NetAgent that has 3 ports or USB ports could also provide
other functions, ex. connect to compatible modem to send SMS notification, or
our NetFeeler II and its additional sensors for ambient temperature, humidity
and water status. This product is for “Contact Closure” and “RS232” interface
UPS. The communication protocol includes the Contact Closure,
RS232[MegaTec], Phoenixtec], SEC 2400, SEC 9600, Megatec Three
Phase, ..etc. NetAgent provides a simple and easy installation procedure. CD
provides along with NetAgent offers several software to allow the user to
configure IP address; central monitoring and multi shutdown on different
operating systems. Other advance configurations could be accomplished in
the Web browser.
Features:
Provide SNMP MIB to monitor & control UPS
Auto-sense 10M /100M Fast Ethernet (10M/100M/I000M is available for
specific model)
Manage and configure via Telnet, Web Browser or NMS
Support TCP/IP, UDP, SNMP, Telnet, SNTP, PPP, HTTP, HTTPS, SMTP,
Modbus Protocol
Support SSL/TLS, SSH Encryption
Providing easy setup and upgrade tools via our Netility software
Send SNMP TRAP ; E-mail and SMS for events notification.
Auto email daily UPS history report
Perform graceful shutdown with our ClientMate software
Add-on optional NetFeeler II for temperature, humidity, water, smoke and
door sensor
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1.2 Applications
NetAgent allows UPS to be monitor on network
When the UPS connects with NetAgent, the system manager could check each and
every UPS condition by a computer with Browser installed. The manager could
monitor and control the UPS by simply input the IP address of the NetAgent which
connects to the UPS. When there is a power abnormal condition happens, the
NetAgent could also send the trap information to the system manager to take proper
action.
NetAgent Provides Shutdown Utilities
When a computer install our shutdown software in the network that connects to the
NetAgent, when UPS is in AC failure condition or Battery Low condition, the software
would close all the files of the operating system and shutdown gracefully. This could
avoid system corrupt when a power disconnection happened.
NetAgent II for Surrounding Monitoring
3 Ports NetAgent or NetAgent with USB ports could connect to optional sensor-
NetFeeler II to get the surrounding temperature/humidity/smoke/fire signals. These
information could also be revealed on the NetAgent Web page. When there is an
abnormal condition happened, it could also be sent as a trap to the system manager.
When we need the NetAgent?
When we need to remote monitoring and controls the UPS conditions. For
example, the system manager could use the Internet to control all the UPS
conditions all over the country. When the shutdown utility is installed, the
shutdown utility could close all the files and shutdown the system when a power
abnormal condition happened.
When we need to monitor surrounding conditions of the server room, warehouse,
office, etc. For example, the system manager could know the temperature,
humidity, smoke and water condition by our NetFeeler II which connects with
NetAgent. User may read the data via NetAgent webpage.
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Fig.1 Network connection diagram of NetAgent and shutdown software
Fig.2 NetAgent 9 connection diagram with NetFeeler
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Chapter 2. NetAgent Series
NetAgent Mini Model
Model Name
Package Contents
Internal
External
RJ45
Port
RS232
Port
ENV
Port
USB
Port
Single
Phase
Three
Phase
DP520
DT520
1. NetAgent Mini SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
v v
v
v
DP801
DT801
1. NetAgent Mini SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
v v
v
v
DP802
DT802
1. NetAgent Mini SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
v v
v
v
DP522
DT522
1. NetAgent Mini SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. Adaptor
v
v
v
v
DP523
DT523
(Dry Contact Only)
1. NetAgent Mini SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. Adaptor
v
v
v
v
DP532
DT532
1. NetAgent Mini SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. Adaptor
v
v
v
v
DP630
1. USB NetAgent Mini SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. Adaptor
v
v
v
v
2.1 NetAgent Mini
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2.1.1 NetAgent Mini Outlook
DP/DT520
DP/DT522
DP/DT523
DP/DT532
DP/DT801
DP/DT802
DP630
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2.1.2 NetAgent Mini LED Indication
Status LED
RJ45 Ethernet
NOTE : When writing firmware, red and yellow led alternating flashing, DO NOT remove any power
Amber
Red
Communication
Connection Status with UPS
Flashing
Flashing
Off
Transferring data with UPS
Lost
connection
Connecting
with UPS
Green
Yellow
Power Status
NetAgent Mini Status
On
Off
On
Off
Normal
No Power
Operating
Stop working
Green
On
Flashing
100
Mbps
Sending/
Receiving
Data
Yellow
On
Flashing
10
Mbps
Sending/
Receiving
Data
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2.2 NetAgent II Models
NetAgent II Model
Model Name
Package Content
Internal
External
RJ45
RS232
ENV
USB
Single
Phase
Three
Phase
CP503
CT503
1. NetAgent SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. M2501 Cable( For Dry Contact UPS)
5. M2502 or M2505 Cable(For RS232 UPS)
6. Adaptor
v
v
v
v
CP504
CT504
1. NetAgent SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
v v
v
v
BT505
1. NetAgent SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. M2501 Cable( For Dry Contact UPS)
5. M2502 or M2505 Cable(For RS232 UPS)
6. M2506 Cable (For Modem)
7. Adaptor
v v v
v v
v
BT506
1. NetAgent SNMP Card
2. NetAgent utility CD
3. Quick Installation Guide (Optional)
4. M2506 Cable (For Modem)
5. Adaptor
v v v v v
v
CP/CT 503
CP/CT 504
BT505
BT506
NOTE : Model CP/CT are discontinued.
2.2.1 NetAgent II Outlook
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One Port NetAgent II
RJ45 Port
LED Status
U P S
Power Input
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Three Ports NetAgent II
RJ45 Port
GSM/GPRS Modem
NETFEELER II
LED Status
U P S
Power Input
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2.2.2 NetAgent II Led Indication
Status
Power
On
Lost
Communication
Writing
Firmware
Yellow
On
On
Flashing
NetAgent II Status
Red
Off
Flashing
Flashing
UPS Communication
Green
On
On
On
Power
RJ45 Ethernet
Green
On
Flashing
100
Mbps
Sending/
Receiving
Data
Yellow
On
Flashing
10 Mbps
Sending/
Receiving
Data
Status LED
NOTE : When writing firmware, red and yellow led alternating flashing, DO NOT remove any power
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2.3 NetAgent Mini 9/ NetAgent 9
NetAgent Mini 9 Model
Model Name
Package Contents
Internal
External
RJ45
RS232
ENV
USB
Single
Phase
Three
Phase
DX520
DY520
1. NetAgent Mini 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
v
v
v
v
DX801
DY801
1. NetAgent Mini 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
v
v
v
v
DX802
DY802
1. NetAgent Mini 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
v
v
v
v
DX806
DY806
1. NetAgent Mini 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. M2509 Cable (USB)
v
v
v
v
v
DY807
1. NetAgent Mini 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
v
v
v
v
v
DX522
DY522
1. NetAgent Mini 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. Adaptor
v
v
v
v
DX523
DY523
(Dry Contact
Only)
1. NetAgent Mini 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. Adaptor
v
v
v
v
DX532
DY532
1. NetAgent Mini 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. Adaptor
v
v
v
v
DX630
DY630
1. USB NetAgent Mini 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. Adaptor
v
v
v
v
NetAgent Mini 9 Models
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2.3.1 NetAgent Mini 9 Outlook
RJ45 Port
LED Status
UPS
RJ45 Port
LED Status
UPS
DX/DY Internal
DX/DY External
Power Input
NetAgent Mini 9 Series
DX/DY 520
DX/DY 522
DX/DY 523
DX/DY 532
DX/DY 801
DX/DY 802
DX/DY 806
DY 807
DX/DY 630
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RJ45 Port
LED Status
UPS
RJ45 Port
LED Status
UPS
DX/DY 801
DX/DY 802
RJ45 Port
LED Status
Mini USB Port
LED Status
RJ45 Port
A type USB Port
UPS
UPS
DX/DY 806
DY 807
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2.3.2 NetAgent Mini 9 LED Indication
Status LED
RJ45 Ethernet
NOTE : When writing firmware, red led alternating flashing, DO NOT remove any power
DX/DY 520 Internal
DX/DY 801
DX/DY 802
Amber
Red
Communication
Connection Status with UPS
Flashing
Flashing
Off
Transferring data with UPS
Lost
connection
Connecting
with UPS
Green
Yellow
Power Status
NetAgent Mini Status
On
Off
On
Off
Normal
No Power
Operating
Stop working
Green
On
Flashing
100
Mbps
Sending/
Receiving
Data
Yellow
On
Flashing
10
Mbps
Sending/
Receiving
Data
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Red
UPS connection
Flashing
Off
Lost
connection
Connecting
with UPS
Yellow
NetAgent Mini 9 Status
On
Off
Operating
Stop
Working
D5
D4
Green
Blue
Power
Communication
On
Off
Flashing
Normal
No
Power
Sending/Receiving
Data
DX/DY 806
Status
Power
On
Lost
Communication
Writing
Firmware
Yellow
On
On
Off
NetAgent Mini 9
Status
Red
Off
Flashing
Flashing
UPS
Communication
Green
On
On
On
Power
DY 807
D4
Blue
Communication
Status
Flashing
Sending/Receiving
Data
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2.4 NetAgent 9 Series
NetAgent 9 Model
Model Name
Package Contents
Internal
External
RJ45
RS232
ENV
USB
Single
Phase
Three
Phase
CX/CY 503
1. NetAgent 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. M2501 Cable(For Dry Contact UPS)
5. M2502or M2505 Cable(For RS232 UPS)
6. Adaptor
v
v
v
v
CX/CY 504
1. NetAgent 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
v v
v
v
BX/BY 505
1. NetAgent 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. M2501 Cable(For Dry Contact UPS)
5. M2502 or M2505 Cable(For RS232 UPS)
6. M2506 Cable ( For ModBus on RS485)
7. RS485 Converter board
8. Adaptor
v
v v v v
v
BX/BY 506
1. NetAgent 9 SNMP Card
2. NetAgent Utility CD
3. Quick Installation Guide (Optional)
4. M2506 Cable ( For ModBus on RS485)
5. RS485 Converter board
v v v v v
v
CX/CY 503
CX/CY 504
BX/BY 505
BX/BY 506
2.4.1 NetAgent 9 Outlook
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One Port NetAgent 9
RJ45 Port
LED Status
U P S
Power Input
CX/CY 503
CX/CY 504
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NetAgent 9 W/USB Ports
RJ45 Port
USB Port
LED Status
U P S
Power Input
ENV Port / ModBus 485
LCD Display
BX/BY 506
BX/BY 505
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NetAgent 9 USB Port Add-On
USB NetFeeler II
( Only apply on BY505/BY506 with special firmware)
WiFi Dongle
GPRS/CDMA Modem
NetSwitch
NET FEELER II
ModBus on RS485 Converter Board
(BY505/BY506Only)
BX/BY 506
BX/BY 505
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2.4.2 NetAgent 9 LED Indication
Status
Power
On
Lost
Communication
Writing
Firmware
Yellow
On
On
Off
NetAgent 9 Status
Red
Off
Flashing
Flashing
UPS
Communication
Green
On
On
On
Power
RJ45 Port
Green
On
Flashing
100
Mbps
Sending /
Receiving
Data
Yellow
On
Flashing
10 Mbps
Sending /
Receiving
Data
LED Status
CX/CY 505
BX/BY 505
CX/CY 504
BX/BY 506
NOTE : When writing firmware, red led alternating flashing, DO NOT remove any power
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2.5 NetAgent Mini 9 / NetAgent 9 Package Accessories
(1) Utility CD
CD Contens：
Netility - NetAgent Software too – IP configuration / Firmware Upgrade
ClientMate - Shutdown Software
SMS Server - SMS Notification Software (with compatible Modem)
SNMPView - NMS Software/ Multi Monitoring
Time Server - Time ServerSoftware
iMConfig - Multi Configuration Software
(3) Adaptor
(4) ModBus On RS485
Coverter Board
(2) Quick Installation
Guide (Optional)
5.3V
For NetAgent Mini Series
9V
For NetAgent 9 Series
(5) Cables
M2501 – For connection between NetAgent and dry contact UPS
M2502 – For connection between NetAgent and RS232 pin 6,7,9 UPS
M2505 –For connection between NetAgent and RS232 pin 2,3,5 UPS
M2506 – For connection between NetAgent and GPRS / CDMA modem
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Chapter 3. NetAgent Installation
NOTE：Turn Off UPS Power before installation
Find INTELLIGENT SLOT on UPS and remove the panel
Insert NetAgent into the slot and fit into the connector
Screw lock on the two sides
Connect LAN cable
Turn ON UPS
3.1 Hardware Installation
Internal NetAgent
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External NetAgent Mini
Find RS232 port on UPS
Attach and screw NetAgent’s RS232 connector on it
Connect NetAgent Mini 5.3V adaptor
Connect LAN cable
Turn ON UPS
Turn Off UPS Power before installation
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External NetAgent II / 9
Connect NetAgent RS232 cable (M2501/M2502/M2505) between
UPS and NetAgent
Connect LAN cable
Connect NetAgent 9V Adaptor
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3.2 Software Installation
Netility: Configure and Search
NetAgent. Refer to 4.3
ClientMate:
Shutdown OS Software .
Refer to Chapter 6
SMS Server:
SMS notification Softwar.
Refer to Chapter 9
iMConfig:
Muti-configuration Software.
Refer to Chapter 8
Time Server:
Time server software
SNMPView :
Multi monitoring Software.
Refer to Chapter 7
NetAgent Utility CD offers several management and shutdown software. Insert CD
into CD-ROM and software can be select under 【Program Installation】
If the PC does not executes CD program automatically, please select from File
Managment
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Chapter 4. NetAgent Setting
HTTP
HTTPS
SSH
TELNET
4.1 Introduction
NetAgent can be login via web or HyperTerminal with protocol and encryption of
HTTP/HTTPS/SSH/Telnet. Enter the IP address of NetAgent to configure and
monitor the UPS status.
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4.2 NetAgent Login Procedure
1. Connect NetAgent to modem/router
5. Double click NetAgent
from Netility
5. Enter IP address of the
NetAgent on browser
5. Login via HyperTerminal
2. Install Netility under same network
3.NetAgent searches all available
NetAgent within same network
4.Configure IP address of NetAgent
(1)DHCP IP (Default) (2)Static IP
6. Select the compatible protocol under
UPS Configuration webpage of NetAgent
7.Enter other parameter on NetAgent
webpage
NOTE 1：Each NetAgent has its unique serial number / MAC address and Password.
This is available on the label of each unit. This helps to identify the card information
on Netility
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NOTE 2： NetAgent with LCD display may obtain the IP info from it.
192
168
0
70
IP address 192.168.0.70
255
255
255
0
Subnet Mask: 255.255.255.0
192
168
0
1
Gateway:192.168.0.1
Example of LCD display format as below
When NetAgent IP is known, enter such IP address on the browser to login. If
non-LCD NetAgent model, install Netility software to find and configure its IP
address.
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4.3 Netility Installation and Setting
Netility installation directory
Netility Software
Under All Programs/ Megatec File Directory
Netility Installation
Netility is tool software that helps the user to search all the available NetAgent
within network as well as to configure IP address and firmware upgrade. Mount the
NetAgent Utility CD on CD-ROM and click on Program
Installation>Netility>Windows v4.53
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Netility Operation and Setting
2. Function
2.1 Launch Web User Interface
2.2 Network Settings
2.3 Firmware Upgrade
2.4 About
2.5 Refresh List
1.2 Individual NetAgent Info
1.1 Online NetAgent List
1. Online NetAgent List
Netlity main pages divided into 2 sections:
1. Online NetAgent List 2. Function Selection
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1.1 Online NetAgent List
Double click to login to the webpage
When open up Netility , it automatically searches all the available online NetAegnt
within the network with its serial number, IP address, MAC address. Double click on
the specific NetAgent with valid IP address, it will direct to the NetAgent’s webpage.
( L i s t r e f r e s h e s a u t o m a t i c a l l y e v e r y 2 m i n u t e s )
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Click on NetAgent
Hardware Version
Firmware Version
Total Number of NetAgent
found and selected
1.2 個別 NetAgent 資訊
1.2 Individual NetAgent Info
Click on specific NetAgent , the bottom column shows its hardware , firmware version
and MAC address. It also shows the total NetAgent number that found by Netility and
selected
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1.Click on NetAgent
2. Click on
Launch Web
User Interface
Login to the webpage of such NetAgent
2.1 Launch Web User Interface
Select specific NetAgent from the list and click on Launch Web User Interface to
login to the NetAgent’s webpage
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2.2 Network Settings
1. Click on specific NetAgent
2. Click on
Network
Settings
Select to assign IP by DHCP
Columns requires to be entered for
Static IP address
When connecting the NetAgent for the first time, ensure IP address and other
network setting are correctly entered in order to login to the NetAgent’s webpage
via browser or HyperTerminal
When select to obtain IP address by DHCO or BOOTP, IP address and other
network parameter will be assign by the network
NetAgent offers 4 network protocols - HTTP / HTTPS / TELNET / SSH for
management with security consideration. If any change on port number, the it
require to enter the full IP address with port number in order to login
For example：HTTP port number change to 81
The full address to be enter on browser should be ”http://X.X.X.X:81”
(X.X.X.X is the IP address of the NetAgent)
For Example：Telnet port number change to 24
The full address to be enter on HyperTermnal should be
”http://X.X.X.X 24” (X.X.X.X is the IP address of the NetAgent)
When password of the NetAgent is enabled, it is necessary to enter the correct
password before making any configuration change and firmware upgrade
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Default port for each protocol
Enter password
Once password is enabled and
configured, it is required to enter the
correct password when change any
setting or firmware upgrade
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2.3 Firmware Upgrade
WARING：Please makes sure the multi NetAgent selected are same model
Upgrade Single NetAgent
Selection of Multi-NetAgent
Upgrade consecutive NetAgent
1.Select .bin file
2.Click on Download
3. Upgrade message
4. Cancel to exit
This is to upgrade or re-load the firmware to the NetAgent unit. Firmware version
is available on the official website. Ensure to check the NetAgent model,
hardware version for the correct firmware version (.bin)
Ways to select NetAgent for firmware upgrading
(1) Click on specific NetAgent from the Netility list
(2) Press and hold on CTRL key then select multi NetAgent unit from the
list=>This is to upgrade multi units at once
(3) Click on the first NetAgent from the list, then press and hold on SHIFT key as
well as click on the last unit of the NetAgent =>This is if all NetAgent from the
list are same model
If any failure during firmware upgrading, please upgrade again until it is
successfully done
While upgrading, red and yellow LED would alternating flashing, or red led
flashing. DO NOT remove any power or cable to the NetAgent. Once firmware is
successfully upgraded, NetAgent would reboot automatically.
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2.4 About
Click on Refresh List
Searching
List out all the Online NetAgent
Here shows the current Netility verison
2.5 Refresh List
The list on Netility would refresh every 2 minutes automatically, however, manual
refresh is also possible by clicking Refresh List
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4.4 NetAgent Setting
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
4.4.1 Web Interface
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Web Interface Display
Main Option
Sub-Option
Current Directory
Current Directory
Latest Events
Information
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4.4.2 NetAgent Option Directory Structure
NetAgent 9 Single Port / Mini
NetAgent 9 W/USB
NetAgent Single Port / Mini
NetAgent II 3Ports
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4.4.3 NetAgent Setting Options
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
Information > System Status
Sysyem Information
Here shows all the basic information of the NetAgent such as hardware / firmware
version; Serial Number; Uptime…etc.
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Network Status
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
This page shows the network information of the NetAgent. With NetAgent9
series which supports IPv6 could work with compatible network appliance.
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Information > Basic Information
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
This page shows UPS information/Battery Information/Rating Information. The data is
obtained from the reply of UPS or the settings from [UPS Configuration] webpage
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Information > Current Status
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
This page shows current UPS Input / Output and Battery Status. Status refresh time
can be configured. When abnormal condition occurs, it shows in red.
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Information > Remote Control
Select and Apply
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
Select and Apply
Here, user can perform several test to the UPS remotely. Once the option is selected,
please click on Apply in order to execute it.
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Information > Meter/Chart
NetAgent 9 Mini & NetAgent 9
This is to show UPS Input, Output, Temperature,Frequency..etc in graphic or chart.
Java is required.
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NetAgent Mini & NetAgent II
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Information > SMS Modem Status
NetAgent 9
NetAgent II 3 Ports
This page shows the Modem status when GPRS modem is connecting with NetAgent
9 or NetAgent II (3 Ports)
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Information > NetSwitch Status
Select NetSwitch ID
Control Outlet
NetAgent 9
NetAgent II 3 Ports
If NetAgent connects with our NetSwitch to control outlet remotely, this page shows
the status of each outlet and each outlet can be turn On/Off manually
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Information > NetFeeler (NetFeeler II)
NetAgent 9 3PORTS
NetAgent II 3 Ports
This page shows the environmental status when NetFeeler/ NetFeeler II and its
accessories are connected with NetAent.
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Configuration > UPS Configuration
NetAgent Mini & NetAgent II
NetAgent 9 Mini & NetAgent 9
UPS Properties (Please refer to your UPS specification)
UPS Communication Type:
In order to let NetAgent and UPS to establish the communication, select
the compatible protocol which your UPS supported from the list. Wrong
protocol selected would cause no communication at all. (Megatec is
default protocol)
Number of Batteries：
Enter the number of battery that the UPS has.
Battery Full Charge Voltage (V)：
Enter the number of the full charged voltage per battery cell. (2.267 is default, this is
recommended not to be change)
Battery Exhausted Charge Voltage(V)：
Enter the number of exhausted voltage per battery cell. (1.667 is default, this is
recommended not to be change)
Date of Last Battery replacement(mm/dd/yyyy)：
Enter the date of last battery replacement for record
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Test Log
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
Test UPS Every：
Week /2 Weeks/ Month / Quarter UPS can be selected
Start Time of UPS Test (hh:mm)：
To enter the time to begin the test
UPS Test Type：
Test option can be select from the drop down list
UPS Data Log：
To enter the time interval to refreshing data
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Warning Threshold Values
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
Time out after loss of connection：
Send warning alarm when NetAgent and UPS lost connection at this configured time
Critical Load(%)：
When loading reaches at this % configured, NetAgent will send warning alarm
UPS Temperature (℃)：
When UPS temperature reaches at this degree configured, NetAgent will send
warning alarm
Critical Capacity (%)：
When UPS battery capacity reaches at this % configured, NetAgent will send warning
alarm
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Configuration > UPS On/Off Schedule
NetAgent 9 Mini & NetAgent 9
1.Time Range
2.Event
3.Time to turn off UPS
4. Add new event
Event schedule list
NetAgent Mini & NetAgent II
Event schedule list
UPS Action
When selected event happens at configured time range, UPS will be shut down
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Weekly Schedule
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
This section is to set the time to turn on/off the UPS each day in the week.
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Date Schedule
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
This section is to set the time to turn on/off the UPS on particular days.
(e.g, holidays.) The settings here override the settings in Weekly Schedule.
Warning will be initiated _ before Schedule shutdown event
NetAgent will send a warning message before a scheduled shutdown. This section
sets the delay time period after the message is sent and before the scheduled
shutdown is started.
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Wake On Lan
NetAgent 9 Mini & NetAgent 9
1. IP Address
of the PC
2.Click【Apply.】
3. MAC address will be
automatically searched
Condition to wake UPS
4.【Test】
NetAgent Mini & NetAgent II
This section is to wake the PC within the network when AC recovery, or, when battery
capacity reaches at configured %. (Make sure the PC has such function supported
and configure as “Enabled” under BIOS.) Enter the IP address of that PC and system
would search its IP accordingly.
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Configuration > Network
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
This page is to set NetAgent Network settings.
IPv4
NetAgent and DNS IP address can be obtain by drop down list with option of
Manually , Using DHCP, or Bootp. If the IP address and DNS has been configured on
Netility, then info will automatically show here
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IPv6
NetAgent 9 Mini & NetAgent 9
All NetAgent 9 series supports IPv6. IP address can be obtain from the drop down list
with option of ( Automatic／Stateless DHCPV6／DHCPV6／Manual )
Once click on Apply, NetAgent will reboot
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Ethernet
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
Connection Type
This section is to set communication speed between NetAgent and Network.
Once click on Apply, NetAgent will reboot
Stop UPS communication when Ethernet disconnected
This section is to set if to stop UPS communication when NetAgent disconnects with
Ethernet
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Dynamic DNS
This is a free service that allows the user to alias a dynamic IP address to a static
hostname. Ensure account/password has been registered from the DNS service
provider
Service Provider
Dynamic DNS providers can be select from the list
Domain Name
This is the Domain Name you have created from the above selected DDNS provider
Login Name
This is the Login / Account name that you have created with the selected DDNS
provider.
Login Password:
Enter the Password you have assigned to your DDNS Account.
Use external STUN server to get Public IP to register
Choose Yes to ensure that NetAgent uses the WAN / Public IP to update
the selected DDNS server
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If to use iCV99.net as Service Provide which host by Megatec, instruction asb
NetAgent 9 Mini & NetAgent 9
1.Select icv99.net
2. Enter password
3. Click Apply
4.Registration complete
NetAgent Mini & NetAgent II
1.Select icv99.net
2.Enter Password
3. Click Apply
elow:
1. Ensure NetAgent is able to connect to Internet. Select icv99.net from the drop
down list of the Service Provider. The Domain Name and Login Name will
automatically be fill-in with serial number of the device. Enter the password of the
NetAgent which is printed on the NetAgent label, then click Apply.
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2. If using router, please login to router and direct IP and port number under virtual
Router Configuration
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
server for port forwarding. Kindly refer to router’s manual
3. After 20 minutes, NetAgent should be login with its DDNS Domain name
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4. To change domain name or password, please go to www.icv99.net
New Domain name
Enter new password
Enter email
Click on Done
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PPPoE
NetAgent 9 Mini & NetAgent 9
Enter Login Name
Enter Password
Select Connect Always
NetAgent Mini & NetAgent II
Select Connect Always”
Enter Login Name
Enter Password
Use this option to allow NetAgent to connect to the Internet directly using your xDSL
modem by PPPoE. Enter the Login name and password to enable the connection.
Once set-up, NetAgent will connect directly to the Internet , any abnormal connection
failure would also cause to re-dial
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Configuration > Wireless
1. Scan
2. Select AP
3.Select Authentication
4.Select WPA
5. Enter WPA Key
6. Apply
NetAgent 9 Mini & NetAgent 9
This is to configure Wireless network with USB wireless dongle. This feature only
apply to NetAgent 9 model of BX and BY series. (USB wireless dongle is optional)
NetAgent 9 BX/BY models supports wireless encryption of Open system; Shared Key;
WEP(64 /128 bit) / WPA / WPA2(TKIP/AES)
Connect the compatible USB wireless dongle to BX/BY NetAgent
Click on【Scan】to search for all the available AP. Select the AP, then enter its
SSID, Authentication, WPA Encryption, WPA Key , then click on Apply
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7. Connected
Connection Information can be check from 【Information】>【System Status】>
【Wireless Status】
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Configuration > SNMP
SNMP version supported by NetAgent type
SNMP V1
SNMP V2
SNMP V3
NetAgent 9 & Mini
NetAgent II & Mini
This page is to set NetAgent SNMP settings so it can be used by a NMS ( Network
Management System). (e.g: SNMPView, it can be available on the NetAgent Utility
CD.)
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General
NetAgent 9 Mini & NetAgent 9
MIB System
System Name
This section is to give a name to the NetAgent.
System Contact
This section is to give a name to the administrator.
System Location
This section is to set NetAgent location.
SNMP UDP Port
NetAgent SNMP Port：
The port that NetAgnet receive and send SNMP command. (Default is 161)
Trap Receive Port：
The port to receive trap. (Default is 162)
SNMPv3 Engine ID
SNMPv3 Engine ID Format Type：
When using SNMPv3, NetAgent requires to have its Engine ID for identification to
generates authentication and encryption key . Format type can be select from the
drop down list with option of MAC Address / IPv4 / IPv6 / Manual
Once click on Apply, NetAgent will reboot
SNMPv3 Engine ID Text：
SNMPv3 Engine ID content
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NetAgent 9 Mini & NetAgent 9
*.*.*.* means any IP
At least 8 characters
NetAgent Mini & NetAgent II
，
Access Control
Manager IP Address
：
This is to set the IP address that the administrator can manage NetAgent from. It is
valid for up to 8 IP addresses. To manage NetAgent from any IP address, enter *.*.*.*
into Manager IP address.
Version:
This is to select between SNMPv1& SNMPv2 or SNMPv3 (SNMPv3 only applies to
NetAgent 9 series) When select All and V3, user name, password, authentication and
privacy are required
Community：
This section is to set a Community name for NMS. The community name has to be as
the same as the setting in NMS. (Default is public)
Permission：
This is to set authorities of administrators. Options are Read, Read/Write, and No
Access.
Description：
This is to make note for administrator’s reference
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NetAgent Mini & NetAgent II
Trap Notification
Trap Notification
Destination IP Address：
To set receivers IP address for receiving traps sent by NetAgent. It is valid for up to 8
IP Addresses.
Accept：
Select the trap type of its SNMP version or Inform from drop down list. When
SNMPv3 trap or SNMPv3 Inform is selected, username/password and authentication
information are required.
Community：
Trap receiver and NetAgent must be same community. (Default is public)
Trap Type：
Select from PPC MIB or RFC1628 MIB (Default is PPC)
MIB file is available in the CD provided with NetAgent
Severity：
This section is to set Trap level for each receiver. There are three levels as below
Information: To receive all traps.
Warning: To receive only “warning” and “severe” traps.
Severe: To receive only “severe” traps.
( Please refer to NMS manual for Trap levels.)
Description
：
This is to make note for administrator’s reference
Events：
This is to select events for NetAgent to send traps. Click on Select to show the full
Events List. Click on Test to send test trap to ensure all setting is correct
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Send Power Restore and Adaptor Restore Traps for X time(s) in X second(s) Interval.
NetAgent 9 Mini & NetAgent 9
This is to set number of trap to send in preset second when power restore on
NetAgent. This is to check if the communication between trap receiver and NetAgent
remains well or not after power recovers
SNMP Inform Request
This is to set the number of times that the NetAgent can request a response from the
sending Inform host with a preset value . (Default is 3 times and an interval of 5
seconds)
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NetAgent Mini & NetAgent II
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Device Connected
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
This section is to set the usage power and connection status of other devices which
connects to the same UPS as NetAgent uses.
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Configuration > Email
Type of encryption that NetAgent model supports
SSL
TLS
STARTTLS
NetAgent 9 & Mini
NetAgent II DT/CT/BT
To send email notification when event occurs or data log
Email Setting
Email Server:
Enter the address of email server
Email Port:
Email Port that use for sending email
Enable SSL on Email Transmission:
Select SSL type for email transmission
Sender’s Email Address：
To enter the email address that for sending email
Email Server Requires Authentication：
If such email server requires authentication or not
Account name：
If authentication is required, enter its account name
Password：
If authentication is required, enter its password
Sending Test Mail：
Enter email address to check all configuration is correct or not to receiving mail
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NetAgent 9 Mini & NetAgent 9
Enter email address
Send Test Mail
Mail Sent
Test Email Received
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1. Enter Mail Server
2.Click on Apply
3. Test Mail
Test Email Received
NetAgent Mini & NetAgent II
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Email for Event Log (To receive email notification)
NetAgent 9 Mini & NetAgent 9
NetAgent Mini & NetAgent II
To set email addresses to receive warning email sent by NetAgent when selected
event occurs. It is valid for up to 8 Email addresses.
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Email for Daily Report (To receive daily report)
NetAgent Mini & NetAgent II
NetAgent 9 Mini & NetAgent 9
This section is to set Email Addresses to receive NetAgent’s Daily Report at preset
time. It is valid for up to 4 Email addresses. Daily report with content of event and
data log.
With NetAgent series, option is available if to send email when event or data log
overflows to 500 logs
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Configuration > SMS
When UPS events occurs, it allows Short Message Signals (“SMS”) to be sent and
received using a GSM/GPRS/CDMA Modem. Operation information are as below for
single and three ports of NetAgent.
SMS Setting：
Send SMS When Event Occurs:
Disable ：No SMS Service
Use Local Modem：When GSM modem is connected to NetAgent directly
(Refer to SMS Modem section for its installation)
Use Remote Service：When GSM modem connects to PC with SMS Server
software installed
(Refer to SMS Server section for SMS Server Software installation)
SMS Server：
If select to use Remote Service to send SMS, then enter the IP address of the SMS
Server. (The PC that installed SMS Server Software)
SMS Port：
If select to use Remote Service to send SMS, enter the port number that SMS Server
uses for sending SMS. (Port 80 is default)
Account Name：
If select to use Remote Service to send SMS, enter SMS Server’s account name if
required
Password：
If select to use Remote Service to send SMS, enter SMS Server’s password if
required
Sending test SMS：
When modem and configuration are ready, enter a mobile number to receive testing
SMS
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NetAgent 9 Mini & NetAgent 9
Local Modem
1. Select Local Modem
2. Click Apply
3. Enter Mobile Number
4. Send Test SMS
Remote Service
1. Select Remote Service
2. Click Apply
3. Enter Mobile Number
4. Send Test SMS
NetAgent Mini & NetAgent II
Local Modem
Remote Service
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Mobile for Event Log
NetAgent 9 Mini and NetAgent 9
NetAgent II and NetAgent Mini
To set the recipient’s mobile number for SMS notification when event or NetFeeler
event occurs. A total of 8 mobile numbers can be assign.
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Configuration > Web/Telnet
NetAgent 9 Mini & NetAgent 9
To set permission for each user account for Web and Telnet access. It is valid for up
to 8 users.
User account
User Name：
To set password for NetAgent Web and Telnet access.
Password：
To set password for NetAgent Web and Telnet access.
Permission：
To set No Access / Read/ Read&Write)
Permission Rule： At least one user account must be Read/Write
Permission Rule : User name with Read and Write cannot be blank
IP Filter：
Only specific IP address could login to NetAgent
*.*.*.* means any IP address
Auto Logoff after Idle for minute (s). ( 0 is disabled)
NetAgent webpage will be logoff automatically if it idle for the preset value.
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NetAgent Mini & NetAgent II
Table of SSL versions that NetAgent supports
SSL v2
SSL v3
TLS v1.0
TLS v1.1
TLS v1.2
NetAgent9 & Mini
NetAgent DT/CT/BT
SSL Information
NetAgent supports HTTPS protocol and varies SSL encryptions version for network
connection. User may upload its Public Key and Certification for authentication
HTTPS Protocols
Select the encryption version
SSL v2
SSL v3
SSL v1.0
SSL v1.1
SSL v1.2
Once click on Apply, NetAgent will reboot
SSL Information
This is to upload the SSL certificate. When both public key and certificate are
uploaded to NetAgent web server, the communication will be encrypted by SSL
(To communicate via Https, make sure to enable Https port 443.)To create its own
public key and certification, please refer to OpenSSL software in the CD
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Select Encryption Version
1.Upload Public Key
2. Upload Certification
NetAgent Mini & NetAgent II
When connect via HTTPS with its own generated
public key and certification, browser may show
error, please ignore and continue.
https://192.168.66.133
NetAgent 9 Mini & NetAgent 9
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NetAgent 9 Mini & NetAgent 9
RADIUS Server Setting
If RADIUS server authentication is required for the network, NetAgent could be
added by entering following parameter.
Enable RADIUS in Web/Telnet Login:
To select if to enable RADIUS
RADIUS Server Address：
To enter the IP address of the RADIUS Server
Authentication Port：
RADIUS port number (Default is 812)
Shared Key：
Enter the Shared Key between RADIUS Server and client
Connection Timeout：
Set the number of seconds to suspend the login time after the RADIUS server is
rejected
Connection Retry：
Sets the number of connections to the RADIUS server again
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NetAgent Mini & NetAgent II
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Configuration > System Time
This page is to set NetAgent’s system time. NetAgent could synchronize with external
or internal Time Server.
System Time
Time Between Automatic Updates：
To set an interval for time synchronization.
Time Server：
Time server can be select from the drop down list , or add other time server manually.
Time Zone(Relative to GMT)：
To select its GMT time zone
Using Daylight Saving Time：
Select whether to use the daylight saving time system to adjust the clock for 1 hour in
advanced
System Time(yyyy/mm/dd hh:mmm:ss)：
To display the current system time/date of NetAgent. Or click on Adjust Now to adjust
to the correct time/date automatically
Restart
Auto Restart System for Every (0 is disabled):
NetAgent to restart automatically at preset hour or minute
Manual Restart System After 30 seconds：
Once click on Apply, NetAgent would restart after 30 seconds
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1.Select Time Server
2. Adjust Now
Add Time Server
NetAgent 9 Mini & NetAgent 9
1.Select Time Server
2. Adjust Time
Add Time Server
NetAgent 9 Mini & NetAgent 9
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Configuration > SMS Modem
1. Press the button to eject
the SIM card holder
2. Place the SIM card on the holder and
insert into GSM Modem
3. Attach antenna to the modem
Modem Led Status
1. If flash every 0.8 seconds：
Modem initializing, please wait
If no respond
(1) Check if PIN is correctly entered, or if PIN is required
(2) Check if SIM card is inserted corrected
(3) Check if no or low signal
2. If flash every 3 seconds：
Modem is ready for operation
Modem Led
Modem Setup Procedure
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RS232 Type
USB Type
NetAgent II 3 Ports
NetAgent 9
2906 Cable
Adaptor
AC Power
USB Cable
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SMS Modem Settings
NetAgent 9 W/USB
Selecr ttyUSB0
Select Modem Type
SIM card PIN number
Modem Information and Status
Modem Communication Port
：
Select “ ttyUSB0” for USB modem connects with NetAgent 9 directly；
Select “SMS “ for modem connects with NetAgent II 3 Ports
SMS Communication：
Select between GPRS or CDMA
SIM Card PIN：
If PIN is required for the SIM card, please enter
Confirm SIM PIN：
Retype SIM card PIN
When all done, click on Apply. Modem Information and Status can be check from
Information> SMS Modem Status
Once click on Apply on NetAgent 3 ports model, NetAgent will reboot
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Send Message
Cellular Phone number
：
Enter mobile number
SMS Content(Max.70 Characters)：
Enter the SMS content text and select coding. Unicode or Character
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Select SMS]
Enter the mobile number and SMS content, then click on Send
Modem Information and Status
NetAgent II 3 Ports
Select Modem Type
SIM card PIN number
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Configuration > NetSwitch
NetAgent II 3 Ports
NetAgent 9
2906 Cable
RS232 Cable
2911Cable
NetAgent 3 Ports (BT model) or NetAgent 9 (BX/BY model) can also connect with our
NetSwitch for remote power managment
NetSwitch Installation
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NetSwitch
NetAgent 9
1. Click on Add to add new action
2. Select Event
3. Event Action
4. Select NetSwitch Number
5. Select Outlet Number
6. Select Outlet Action
7. Click on Apply to
add into Action list
Current Action List
Delete Action
When NetAgent BT/BX/BY connects with NetSwitch, it able to perform action to the
specific outlet when event or alarm triggers
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