TEC ST-6400 User Manual
TEC POS Terminal
ST-6400 SERIES
Owner’s Manual
CE Compliance (For EU only)
This product complies with the requirements of EMC and Low Voltage Directives including their
amendments.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
Warnung
Dies ist ein Klasse A Produkt. In einer örtlichen Umgebung kann dieses Gerät Funkstörungen verursachen.
ATTENTION
Ce produit est de classe A. Dans un environnement domestique, il peut causer des interférences radio.
Auquel cas, I’utilisateur sera amené à prendre les mesures adéquates.
Atención
Este es un producto de la clase A. En ambientes domésticos éste producto puede causar radio
interferencias en cuyo caso el usuario deberá tomar las medldas oportunas.
VERWITTIGING
Dit is een klasse A produkt. Het gebruik hiervan kan radio interferenties veroorzaken die de gebruiker
ertoe kunnen dwingen sommige maatregelen te moeten treffen.
Schallemission : unter 70 dB (A) nach DIN 45635 (ISO 7779).........Thermodrucker-Type
Schallemission : 71 dB (A) nach DIN 45635 (ISO 7779)..........Matrixdrucker-Type
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
Changes or modifications not expressly approved by manufacturer for compliance could void the user’s
authority to operate the equipment.
CAUTION
The connectors, DRW1/2, are exclusive for TOSHIBA TEC Drawer Unit.
Do not connect the equipment which is not specified by the manufacturer's instructions.
Copyright © 2001
by TOSHIBA TEC CORPORATION
All Rights Reserved
570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN
Safety Summary
Safety Summary
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this
manual should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorized TOSHIBA TEC representative for assistance.
Meanings of Each Symbol
This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the symbol.
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
EO1-11099
This indicates that there is the risk of death or serious injury if the
WARNING
Prohibited
Prohibited
Prohibited Prohibited
Do not plug in or unplug the power
cord plug with wet hands as this may
cause electric shock.
If the machines share the same
outlet with any other electrical
appliances which consume large
amounts of power, the voltage will
fluctuate widely each time these
appliances operate. Be sure to
provide an exclusive outlet for the
machine as this may cause fire or
electric shock.
Do not insert or drop metal,
flammable or other foreign objects into
the machines through the ventilation
slits, as this may cause fire or electric
shock.
machines are improperly handled contrary to this indication.
Any other than the
specified AC voltage
is prohibited.
Prohibited
Do not use voltages other than the
voltage (AC) specified on the rating
plate, as this may cause fire or
electric shock.
Do not place metal objects or
water-filled containers such as flower
vases, flower pots or mugs, etc. on
top of the machines. If metal objects
or spilled liquid enter the machines,
this may cause fire or electric
shock.
Do not scratch, damage or modify
the power cords. Also, do not place
heavy objects on, pull on, or excessively bend the cords, as this may
cause fire or electric shock.
Disconnect
the plug.
If the machines are dropped or their
cabinets damaged, first turn off the
power switches and disconnect the
power cord plugs from the outlet, and
then contact your authorized
TOSHIBA TEC representative for
assistance. Continued use of the
machine in that condition may cause
fire or electric shock.
(i)
Disconnect
the plug.
Continued use of the machines in an
abnormal condition such as when the
machines are producing smoke or
strange smells may cause fire or elec-
tric shock. In these cases, immediately turn off the power switches and
disconnect the power cord plugs from
the outlet. Then, contact your authorized TOSHIBA TEC representative for
assistance.
Safety Summary
EO1-11099
Disconnect
the plug.
Connect a
grounding
wire.
If foreign objects (metal fragments,
water, liquids) enter the machines,
first turn off the power switches and
disconnect the power cord plugs from
the outlet, and then contact your
authorized TOSHIBA TEC representative for assistance. Continued
use of the machine in that condition
may cause fire or electric shock.
Ensure that the equipment is
properly grounded. Extension cables
should also be grounded. Fire or
electric shock can occur on improperly grounded equipment.
Disconnect
the plug.
No
disassembling.
When unplugging the power
cords, be sure to hold and pull on
the plug portion. Pulling on the cord
portion may cut or expose the internal wires and cause fire or electric
shock.
Do not remove covers, repair or
modify the machine by yourself. You
may be injured by high voltage, very
hot parts or sharp edges inside the
machine.
Unauthorized modification is prohibited.
This indicates that there is the risk of personal Injury or damage to
CAUTION
objects if the machines are improperly handled contrary to this indication.
Precaution
The following precautions will help to ensure that this machine will continue to function correctly.
• Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification * Direct sunlight * High humidity
* Shared power socket * Excessive vibration * Dust/Gas
• Do not subject the machine to sudden shocks.
• Do not press the keys too hard. Keys will operate correctly if they are touched lightly.
• Clean the cover and keyboard, etc. by wiping with a dry cloth or a cloth soaked with detergent and wrung out
thoroughly. Never use thinner or other volatile solvent for cleaning.
• At the end of the day, turn the power OFF, then clean and inspect the exterior of the machine.
• Try to avoid using this equipment on the same power supply as high voltage equipment or equipment likely to
cause mains interference.
• USE ONLY TOSHIBA TEC SPECIFIED consumables.
• DO NOT STORE the consumables where they might be exposed to direct sunlight, high temperatures, high
humidity, dust, or gas.
• When moving the machine, take hold of the drawer and lift the machine.
• Do not place heavy objects on top of the machines, as these items may become unbalanced and fall causing
injury.
• Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines and
may cause fire.
• Do not lean against the machine. It may fall on you and could cause injury.
Request Regarding Maintenance
• Utilize our maintenance services.
After purchasing the machines, contact your authorized TOSHIBA TEC representative for assistance once per year or
so to have the inside of the machines cleaned. Otherwise, dust will build up inside the machines and may cause fire or
malfunction. Cleaning is particularly effective before humid rainy seasons.
• Our maintenance service performs the periodic checks and other work required to maintain the quality and
performance of the machines, preventing accidents beforehand.
For details, please consult your authorized TOSHIBA TEC representative for assistance.
• Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents, as this will deteriorate the cabinet or other parts
or cause the paint to peel.
(ii)
EO1-12027
TABLE OF CONTENTS
Page
1. INTRODUCTION ......................................................................................................................... 1-1
1.1 Applicable Model ................................................................................................................ 1-1
1.2 Accessor ies ........................................................................................................................ 1-2
2. SPECIFICATIONS ....................................................................................................................... 2-1
2.1 Basic Specifications............................................................................................................ 2-1
2.2 Option ................................................................................................................................. 2-2
2.3 Receipt/Journal Paper Roll for the Dot Printer.................................................................... 2-3
2.4 Thermal Paper Roll for the Thermal Printer ........................................................................ 2-4
3. OVERVIEW.................................................................................................................................. 3-1
3.1 Front/Rear View .................................................................................................................. 3-1
3.2 Control Lock and Mode Selector Keys................................................................................ 3-3
3.3 Operation Panel.................................................................................................................. 3-3
4. FLOPPY DISK AND FLOPPY DISK DRIVE (with FDD Model) ................................................. 4-1
4.1 Floppy Disk Write Protection .............................................................................................. 4-1
4.2 Handling the Floppy Disk Drive .......................................................................................... 4-1
5. HANDLING OF THE PRINTER (2-station Dot Printer Type) ..................................................... 5-1
5-1 Removing the Receipt Cover.............................................................................................. 5-1
5.2 Removing the Ribbon Cover............................................................................................... 5-2
5.3 Installing/Replacing the Receipt Roll .................................................................................. 5-3
5.4 Installing/Replacing the Journal Roll .................................................................................. 5-5
5.5 Setting/Replacing the Ribbon Cassette .............................................................................. 5-7
5.6 Replacing the Store Name/Message Stamp with Ink ......................................................... 5-8
6. HANDLING OF THE PRINTER (Single Station Thermal Printer Type)..................................... 6-1
6.1 When using the Auto Loading Function.............................................................................. 6-1
6.2 When using the Manual Loading Function ......................................................................... 6-3
7. DISPLAY (LIUST-51) ................................................................................................................... 7-1
8. DRAWER..................................................................................................................................... 8-1
8.1 Manual Drawer Release and Lock...................................................................................... 8-1
8.2 Removing the Drawer ......................................................................................................... 8-2
8.3 Locking the Cash Drawer Cover (CDC).............................................................................. 8-2
8.4 Changing the Layout of the Money Case............................................................................ 8-2
8.5 Media Slot........................................................................................................................... 8-4
9. GENERAL MAINTENANCE........................................................................................................ 9-1
9.1 Cleaning ............................................................................................................................. 9-1
10. TROUBLESHOOTING .............................................................................................................. 10-1
1. INTRODUCTION
1.1 Applicable Model
EO1-12027
1. INTRODUCTION
Thank you for purchasing the TOSHIBA TEC ST-6400 Series POS Terminal.
This POS Terminal contains all the high performance register functions necessary for a specialty store POS terminal
and enables the user oriented system configuration. By adopting a high-speed CPU (CeleronTM 566MHz), memory with
large capacity, and magnetic device, this POS Terminal flexibly accepts the modification corresponding to the future
system environment as the user expects.
This manual describes the functions and handling of this POS terminal and should be read carefully to help gain
maximum performance and life from your POS terminal.
For most queries please refer to this manual and keep it safe for future reference.
1.1 Applicable Model
Model Name Description
ST-6401- -QM
Printer Type
1: 2-station dot printer (58 mm)
S: Single station thermal printer (80 mm)
4: 2-station dot printer (58 mm)
7: 2-station dot printer (58 mm)
A: 2-station dot printer (45 mm)
CPU Frequency
5: 566 MHz
CPU Type
C: Celeron
TM
Destination Code (Country/Region)
QM: Standard for worldwide
Internal Construction
Memory HDD FDD SIO1,2 NVRAM USB
1 64MB No No No No Yes
5 64MB No No Yes No Yes
A 64MB No Yes No 128KB Yes
B 64MB No Yes No No Yes
Packing (Drawer)
N: None
4: With ESP Drawer (MC-4 type)
8: With ESP Drawer (MC-8 type)
Packing (Display)
N: None
P: With Pole
R: With Remote Indicator Unit + Pole
Keyboard Type
0: Normal keyboard (1x1 keys only)
1: Flat keyboard
2: Combination keyboard
3: Normal Keyboard (12 double keys)
Single validation/full cut
Multi validation/full cut
Multi validation/full & stub cut
Multi validation/full & stub cut
1-1
1. INTRODUCTION
EO1-12027
1.2 Accessories
1.2 Accessories
Confirm that all the following Accessories are contained in the carton. If any accessories are missing or damaged,
contact your nearest TOSHIBA TEC service representative.
• Accessories common to the all models
TEC POS Terminal
ST-6400 SERIES
Owner's Manual
TEC
TOSHIBA TEC CORPORATION
TEC
Owner’s Manual (1 pc.)
MCR Stay (1 pc.)
Rubber Foot (6 pcs.)
Paper Roll
2 pcs. : Dot Printer
(
1 pc. : Thermal Printer
Top Dummy Cover (4 pcs.)
Bind Screw M3x6
(4 pcs.)
(Used to secure the FDD)
FDD Cover Key
(1 set: 2 keys)
)
Key Cap Set
(1x1: 66 caps/Keyboard type :0)
(1x1:42 caps,1x2:12 caps/Key-
board type :3)
Bind Unify Screw No.6x4.5
(8 pcs.)
(Used to secure the HDDs)
Mode Selector Key Set (1 set)
REG, X, MA, S keys;
2 keys respectively
Short Plug (1 pc.)
Fasten Band (1 pc.)
(Used to secure the
Display Cable)
1-2
1. INTRODUCTION
• Only for the model including the Dot Printer
EO1-12027
1.2 Accessories
Receipt Cover Key
Take-up Reel (1 pc.)
Ribbon Cassette (1 pc.)
(1 set: 2 keys)
• Only for the model including the Display Unit as standard
Display Unit (1 pc.)
Pole Unit (1 pc.)
• Only for the model including the Drawer Unit as standard
Stamp Ink (1 pc.)
Double Sems Screw M3x45
(2 pcs.)
(Used to secure the Pole Unit
to the Drawer)
Drawer Release Key
(1 set: 2 keys)
Cash Drawer Cover Key
(1 set: 2 keys)
1-3
2. SPECIFICATIONS
2.1 Basic Specifications
EO1-12027
2. SPECIFICATIONS
2.1 Basic Specifications
ST-6401-C51/4/7/AXXXX-QM ST-6401-C5SXXXX-QM
CPU Celeron™ 566MHz
BIOS ROM 512KB Flash ROM
Capacity 64MB as standard, expandable up to 512MB
RAM Type SDRAM, non parity bit, without ECC, PC100 or more
Socket 168-pin DIMM connector x 2 slots
Secondary Cache 128KB (CPU on die)
PCI Bus Up to two PCI standard boards can be installed
Interface Serial I/F
Parallel I/F LPT: D-sub 25-pin female connector
Keyboard I/F PS-2 interface: 1 channel
Mouse I/F PS-2 interface: 1 channel
Drawer I/F TEC standard 24V drawer: 2 channels
VGA I/F (Analogue RGB) VGA Controller: Intel® 82810E built-in (Directly AGP connection)
LAN I/F IEEE802.3 10BASE-T/100BASE-TX
USB I/F USB1 and USB2: 2 channels
Floppy Disk Drive One 3.5-inch FDD (1.44MB/720KB format)
Hard Disk Drive 3.5-inch, IDE I/F ( Dealer option)
Printer Printer Model DPR-245A or 258A series LT-380
Printing Method 2-station dot matrix Line Thermal Direct
Roll Paper Width 45mm (DPR-245A) 80mm
Input Voltage AC: 100 - 127V +5%/-10%, 50/60 Hz
Power Consumed 180W
Ambient Temperature 5°C to 35°C
Relative Humidity 20% to 80% (no condensation)
Weight 12Kg (excluding options)
Dimension Dot Printer Model : 493(W) x 469(D) x 199.5(H) mm without Drawer
(NOTE 3)
COM1, COM2 : D-sub 9-pin male connector
COM3, COM4, SIO1, SIO2 : D-sub 9-pin female connector
Video Memory: The system memory used
58mm (DPR-258A)
220 - 240V +10%/-10%, 50/60 Hz
Dot Printer Model : 493(W) x 469(D) x 305 (H) mm with Drawer
Thermal Printer Model : 493(W) x 469(D) x 192.5(H) mm without Drawer
(NOTE 2)
(NOTE 4)
NOTES: 1 ) Celeron™ is a registered trade mark of Intel Corporation.
2) Board size (Lower Slot): 140mm (One board)
Board size (Upper Slot): 185mm (One board)
3) Some models are provided with the SIO1 and SIO2 as standard.
4) Some models are provided with the 3.5" FDD as standard.
2-1
2. SPECIFICATIONS
2.2 Option
Option Name Type Description
Drawer Unit DRWST-64 Series 24V-drive ESP type drawer
Size and Weight: 460(W) x 400(D) x 115(H) mm 8.6Kg
Remote LIUST-51 Series 20 characters x 2 lines dot display
Display Unit LIUST-53 Series 256 x 64 dot display
Scanner HS-530-RS Series Touch scanner (RS-232C Interface Type)
Unit LS-770 Series Vertical laser slot scanner
LS-770-H Series Horizontal laser slot scanner
LS-780 Series Vertical laser slot scanner
LS-780-H Series Horizontal laser slot scanner
FDD FDDST-51 3.5-inch 1.44MB FDD Unit
NV-RAM NVMST-50-32 32KB NV-RAM
NVMST-50-128 128KB NV-RAM
Pole Option POLST-51 Pole type mounting kit for the LIUST-51/53
MCR MCRST-50 Magnetic Card Reader for Normal keyboard type
Display TFTST-52T 10.4-inch TFT Display with touch panel (without VGA board)
TFTST-56T 12.1-inch TFT Display with touch panel (with VGA board)
VGA Board VGAST-52-12 VGA board for the TFTST-52T
Plate KITST-65-1 VGA board attachment plate for the TFTST-52T
KITST-65-2 VGA board attachment plate for the TFTST-56T
EO1-12027
2.2 Option
2-2
2. SPECIFICATIONS
2.3 Receipt/Journal Paper Roll for the Dot Printer
Width (W)
Paper
thickness (T)
EO1-12027
2.3 Receipt/Journal Paper Roll for the Dot Printer
Inner core
diameter (ID)
Outer
diameter (D)
Outer core
diameter (OD)
Paper Type Paper rolled with the print side facing outside.
Width (W) 45 +0/-1 mm (DPR-245A Series) 58 +0/-1 mm (DPR-258A Series)
Outer diameter (D) 80 mm
Paper thickness (T) 0.083 ±0.005 mm
Weight 54.3±2g/m
2
Outer core diameter (OD) 25 mm
Inner core diameter (ID) 18 +0/-0.5 mm
Recommended paper 45R-80 (MHG01-00105/06) TOSHIBA TEC (DPR-245A Series)
58R-80 (MHG01-00109/10) TOSHIBA TEC (DPR-258A Series)
CAUTION!
Use only paper which meet specified requirements. Use of non-specified paper may shorten the head life of printer,
result in problems with print quality, or cause a paper feed failure.
All paper should be handled with care to avoid any damage to the paper. Read the following guideline carefully.
• Do not store the paper for longer than the manufacture’s recommended shelf life.
• Store the paper in a cool, dry place. Avoid areas where they would be exposed to direct sunlight, high temperature,
high humidity, dust or gas.
For further information please contact your authorised TOSHIBA TEC represrntative or authorised paper manufacturer.
2-3
2. SPECIFICATIONS
2.4 Thermal Paper Roll for the Thermal Printer
Width (W)
Paper
thickness (T)
EO1-12027
2.4 Thermal Paper Roll for the Thermal Printer
Inner core
diameter (ID)
Outer
diameter (D)
Outer core
diameter (OD)
Paper Type Thermal paper rolled with the print side facing outside.
Width (W) 80 +0/-1 mm
Outer diameter (D) 80 +0.5/-1 mm
Paper thickness (T) 0.075 ±0.005 mm
Weight 69±3g/m
2
Outer core diameter (OD) 18 mm
Inner core diameter (ID) 12 mm
Recommended Thermal paper Paper rolled onto a core are acceptable, however, the paper end should
not be pasted to the core.
Normal paper: PD150R OHJI PAPER (Japan)
Highly storable paper: PD152R OHJI PAPER (Japan)
CAUTION!
Use only paper which meet specified requirements. Use of non-specified paper may shorten the head life of printer,
result in problems with print quality, or cause a paper feed failure.
All paper should be handled with care to avoid any damage to the paper. Read the following guideline carefully.
• Do not store the paper for longer than the manufacture’s recommended shelf life.
• Store the paper in a cool, dry place. Avoid areas where they would be exposed to direct sunlight, high temperature,
high humidity, dust or gas.
• A contact of chemical or oil may discolor or erase the record.
• Rubbing the paper hard with nail or hard metal may discolor the paper.
For further information please contact your authorised TOSHIBA TEC represrntative or authorised paper manufacturer.
2-4
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