TEC B-SX4T SERIES User Manual

TEC Thermal Printer

B-SX4T/SX5T SERIES

Document No. EO0-33013AUM

Original Jan., 2003 (Revised Feb., 2003)

User's Manual

TABLE OF CONTENTS

B-SX5T OWNER’S MANUAL ............................... EO1-33036

PRODUCT DESCRIPTION...................................EO10-33013A

MAINTENANCE MANUAL....................................EO18-33012A

B-SX4T OWNER’S MANUAL ............................... EO1-33034

Precaution

This service manual is intended for use by service technicians, and designed as a guide for repair & maintenance. The m anual is intended to promote smooth service operations of the product in the market place. It is not intended for any other purpose such as development or product specifications. For questions reg arding development or product specif ications, please cont act the TOSHIBA TEC department in char ge.

This manual may be changed or revised without notice. If you f ind any misprints or omissions, please contact the TOSHIBA TEC Ser vice Dept. (Ohito) promptly (Facsimile No. 0558- 76- 9842).

TOSHIBA TEC cannot be held responsible for any trouble which have been caused by misprints or omissions.

The following related manuals contain additional specific information on using B-SX4T/SX5T SERIES and can be ref erred to f or mor e detailed inform ation available from T OSHIBA T EC sales headquarters.

• Interface/Communication Manual

• Supply Manual

• Specifications

Safety Summary

Personal safety in handling or mainta ining the equipment is extremely important. W arnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual and written inside or outside of the printer should be read and understood before handling or maintaining the equipment.

Never modify the machine. Except for the addition of options as specif ically provided for in the service manual, change or m odifications to the machine are not approved. Unauthorized changes or modifications may not comply with your country's safety standards.

Safety Precaution

Electrical equipment is dangerous. Electrical shock from such equipment can cause death. Never operate electrical equipment unless authorized to do so by a responsible aut hor ity. In emergency work on electrical equipment is authorized, be sure that it is perform ed in st rict compliance with approved safety regulations.

The following safety precautions will help to ensure proper use of the printer:

• Turn off the printer before 1) opening the top cover for any reason, 2) attaching/detaching any cable and memory cards.

• Disconnect the power cord whenever you are working inside the printer.

• Keep your work environment static free.

TEC Thermal Printer

B-SX4T-QQ/QP

Owner's Manual

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

•

Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

•

Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.

As an ENERGY STAR® Partner, TOSHIBA TEC has determined that this product meets the ENERGY STAR

®

guidelines for energy efficiency.

-- Outline of the International ENERGY STAR® Office Equipment Program --

The International ENERGY STAR

®

Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open sy st em in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.

E

NERGY STAR is a U.S. registered mark.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

Safety Summary

ENGLISH VERSION EO1-33034

( ) i

6DIHW\6XPPDU\

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

0HDQLQJVRI(DFK6\PERO

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol.

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

symbol.

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the ● symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

This indicates that there is the risk of death or serious injury if the machines are improperly handled contrary to this indication.

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause

fire

or

electric shock

.

Do not plug in or unplug the power cord plug with wet hands as this may cause

electric shock

.

If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause

fire

or

electric shock

.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machin es. If metal objects or spilled liquid enter the machines, this may cause

fire

or

electric shock

.

Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause

fire

or

electric shock

.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause

fire

or

electrical shock.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause

fire

or

electric shock

.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause

fire

or

electric shock

. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.

:$51,1*

$Q\ RWKHU WKDQ WKH VSHFLILHG $& YROWDJH LV SURKLELWHG

3URKLELWHG

'LVFRQQHFW WKH SOXJ

Safety Summary

ENGLISH VERSION EO1-33034

( ) ii

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause

fire

or

electric shock

.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause

fire

or

electric shock

.

Ensure that the equipment is properly grounded. Extension cables should also be grounded.

Fire

or

electric shock

could occur on improperly grounded equipment.

Do not remove covers, repair or modify the machine by yourself. You may be

injured

by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal

Injury

or

damage

to

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

●

Try to avoid locations that have the following adverse conditions:

* Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

●

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic covers.

●

USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

●

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas.

●

Ensure the printer is operated on a level surface.

●

Any data stored in the memory of the printer could be lost during a printer fault.

●

Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

likely to cause mains interference.

●

Unplug the machine whenever you are working inside it or cleaning it.

●

Keep your work environment static free.

●

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

●

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the

machines and may cause fire.

●

Do not lean against the machine. It may fall on you and could cause injury.

●

Care must be taken not to injure yourself with the printer paper cutter.

●

Unplug the machine when it is not used for a long period of time.

●

Place the machine on a stable and level surface.

Request Regarding Maintenance

●

Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

●

Our preventive maintenance service performs the periodic checks and other work required to maintain

the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

●

Using insecticides and other chemicals

Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

&$87,21

'LVFRQQHFW WKH SOXJ

&RQQHFW D JURXQGLQJ ZLUH

'LVFRQQHFW WKH SOXJ

1R GLVDVVHPEOLQJ

ENGLISH VERSION EO1-33034

TABLE OF CONTENTS

Page

1. PRODUCT OVERVIEW..........................................................................................................E1-1

1.1 Introduction....................................................................................................................E1-1

1.2 Features.........................................................................................................................E1-1

1.3 Unpacking......................................................................................................................E1-1

1.4 Accessories ..................................................................................................................E1-2

1.5 Appearance ...................................................................................................................E1-3

1.5.1 Dimensions................................................................................................................E1-3

1.5.2 Front View.................................................................................................................. E1-3

1.5.3 Rear View ..................................................................................................................E1-3

1.5.4 Operation Panel......................................................................................................... E1-4

1.5.5 Interior........................................................................................................................ E1-4

2. PRINTER SETUP ...................................................................................................................E2-1

2.1 Precautions....................................................................................................................E2-1

2.2 Procedure before Operation ..........................................................................................E2-2

2.3 Fitting the Fan Filter.......................................................................................................E2-2

2.4 Connecting the Cables to Your Printer ..........................................................................E2-3

2.5 Connecting the Power Cord...........................................................................................E2-4

2.6 Turning the Printer ON/OFF........................................................................................... E2-5

2.6.1 Turning ON the Printer............................................................................................... E2-5

2.6.2 Turning OFF the Printer.............................................................................................E2-5

2.7 Loading the Media .........................................................................................................E2-6

2.8 Loading the Ribbon...................................................................................................... E2-11

2.9 Inserting the Optional PCMCIA Cards .........................................................................E2-12

2.10 Test Print .....................................................................................................................E2-13

3. ON LINE MODE......................................................................................................................E3-1

3.1 Operation Panel.............................................................................................................E3-1

3.2 Operation.......................................................................................................................E3-2

3.3 Reset .............................................................................................................................E3-2

3.4 Dump Mode ...................................................................................................................E3-3

4. MAINTENANCE......................................................................................................................E4-1

4.1 Cleaning.........................................................................................................................E4-1

4.1.1 Print Head/Platen/Sensors......................................................................................... E4-1

4.1.2 Covers and Panels.....................................................................................................E4-2

4.1.3 Optional Cutter Module..............................................................................................E4-2

4.2 Care/Handling of the Media and Ribbon........................................................................ E4-3

5. TROUBLESHOOTING............................................................................................................ E5-1

5.1 Error Messages .............................................................................................................E5-1

5.2 Possible Problems.........................................................................................................E5-2

5.3 Removing Jammed Media.............................................................................................E5-3

5.4 Threshold Setting...........................................................................................................E5-4

ENGLISH VERSION EO1-33034

APPENDIX 1 SPECIFICATIONS.................................................................................................EA1-1

A1.1 Printer ..........................................................................................................................EA1-1

A1.2 Options ........................................................................................................................EA1-2

A1.3 Media...........................................................................................................................EA1-2

A1.3.1 Media Type.......................................................................................................EA1-2

A1.3.2 Detection Area of the Transmissive Sensor.....................................................EA1-3

A1.3.3 Detection Area of the Reflective Sensor...........................................................EA1-4

A1.3.4 Effective Print Area...........................................................................................EA1-4

A1.4 Ribbon .........................................................................................................................EA1-5

APPENDIX 2 MESSAGES AND LEDS.......................................................................................EA2-1

APPENDIX 3 INTERFACE..........................................................................................................EA3-1

APPENDIX 4 PRINT SAMPLES..................................................................................................EA4-1

GLOSSARIES INDEX

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user ma

y

be required to take adequate measures.

WARNING!

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33034

1.1 Introduction

E1- 1

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

Thank you for choosing the TEC B-SX4T series thermal printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

This printer has the following features:

• The print head block can be opened providing smooth loading of

media and ribbon.

• Various kinds of media can be used as the media sensors can be

moved from the centre to the left edge of the media.

• When the optional interface board is installed, Web functions such as

remote maintenance and other advanced network features are available.

• Superior hardware, including the specially developed 8 dots/mm (203

dots/inch) thermal print head which will allow very clear print at a printing speed of 76.2 mm/sec. (3 inches/sec.), 152.4 mm/sec. (6 inches/sec.), or 254.0 mm/sec. (10 inches/sec.).

• Besides the optional Cutter Module, there is also an optional Strip

Module, Ribbon Saving Module, PCMCIA Interface Board, Expansion I/O Interface Board, LAN Interface Board, and the USB Interface Board.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

NOTES:

1. Check for damage or scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

2. Keep the cartons and pads for future transportation of the printer.

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33034

1.4 Accessories

E1- 2

1.4 Accessories

When unpacking the printer, please make sure all the following accessories are supplied with the printer.



US Power Cord (1 pc.)

(P/No. FBCB0030203)

QQ model only



CD-ROM (1 pc.)

QQ (P/No.: 7FM00331000) QP (P/No.: 7FM00254000)



EU Power Cord (1 pc.)

(P/No.EKA-0030001) QP model only



Fan Filter (1 pc.) (P/No. FMBB0036801)

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33034

1.5 Appearance

E1- 3

1.5 Appearance

1.5.1 Dimensions

1.5.2 Front View

1.5.3 Rear View

The names of the parts or units introduced in this section are used in the following chapters.

Dimensions in mm (inches)

LCD Message Display

Operation Panel

Power Switch

{

: OFF

|: ON

Media Outlet

Top Cover

Expansion I/O Interface Connector (Option)

Serial Interface Connector (RS-232C)

Parallel Interface Connector (Centronics)

Supply Window

PCMCIA Card Slot (Option), USB Connector (Option), or LAN Connector (Option)

AC Power Inlet

291 460

308

(12.1)

291 (11.5)

460 (18.1)

USB Connector (Option) or LAN Connector (Option)

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33034

1.5 Appearance

E1- 4

1.5.4 Operation Panel

1.5.5 Interior

Please see Section 3.1 for further information about the Operation Panel.

LCD Message Display

ON LINE LED (Green)

ERROR LED (Red)

[PAUSE]

key

POWER LED

(Green)

[FEED]

ke

y

[RESTART]

ke

y

Ribbon Stoppe

r

Print Head Block

Head Lever

Ribbon Shaft

Supply Holder

Locking Ring

Supply Shaft

Print Head

Platen

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.1 Precautions

E2- 1

2. PRINTER SETUP

2.1 Precautions

This section outlines the procedures to setup your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media and ribbon, inserting the optional memory card, and performing a test print.

To insure the best operating environment, and to assure the safety of the operator and the equipment, please observe the following precautions.

• Operate the printer on a stable, level, operating surface in a location

free from excessive humidity, high temperature, dust, vibration or direct sunlight.

• Keep your work environment static free. Static discharge can cause

damage to delicate internal components.

• Make sure that the printer is connected to a clean source of AC

Power and that no other high voltage devices that may cause line noise interference are connected to the same mains.

• Assure that the printer is connected to the AC mains with a three-

prong power cable that has the proper ground (earth) connection.

• Do not operate the printer with the cover open. Be careful not to

allow fingers or articles of clothing to get caught into any of the moving parts of the printer especially the optional cutter mechanism.

• Make sure to turn off the printer power and to remove the power cord

from the printer whenever working on the inside of the printer such as changing the ribbon or loading the media, or when cleaning the printer.

• For best results, and longer printer life, use only TOSHIBA TEC

recommended media and ribbons.

• Store the media and ribbons in accordance with their specifications.

• This printer mechanism contains high voltage components; therefore

you should never remove any of the covers of the machine as you may receive an electrical shock. Additionally, the printer contains many delicate components that may be damaged if accessed by unauthorised personnel.

• Clean the outside of the printer with a clean dry cloth or a clean cloth

slightly dampened with a mild detergent solution.

• Use caution when cleaning the thermal print head as it may become

very hot while printing. Wait until it has had time to cool before cleaning. Use only the TOSHIBA TEC recommended print head cleaner to clean the print head.

• Do not turn off the printer power or remove the power plug while the

printer is printing or while the ON LINE lamp is blinking.

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.2 Procedure before Operation

E2- 2

2.2 Procedure before Operation

2.3 Fitting the Fan Filter

This section describes the outline of the printer setup.

1.

Unpack the accessories and printer from the box.

2.

Refer to Safety Precautions in this manual and set up the printer at a

proper location.

3.

Fit the Fan Filter to the printer. (Refer to Section 2.3.)

4.

The host computer must have a serial, Centronics parallel, USB or

LAN port. (Refer to Section 2.4.)

5.

Be sure to insert the power cord plug into an AC outlet. (Refer to

Section 2.5.)

6.

Load the media. (Refer to Section 2.7.)

7.

Adjust the position of the Feed Gap Sensor or Black Mark Sensor

depending on the media being used. (Refer to Section 2.7.)

8.

Load the ribbon. (Refer to Section 2.8.)

9.

Turn the power ON. (Refer to Section 2.6.)

10.

Perform a test print. (Refer to Section 2.10.)

11.

Install the Printer Drivers. (Refer to the Printer Driver Manual.)

When installing the printer, it is important to ensure that the Fan Filter is attached before using the printer.

The Fan Filter consists of 2 parts: (1) Filter Pad

(2) Filter Retainer To fit the Fan Filter, put the Filter Pad inside the Filter Retainer and

simply press into place as shown in the diagram below, ensuring connecting pins are aligned with the connecting holes.

NOTE:

To communicate with the host computer, one of the following cables is required. (1) RS-232C cable: 25 pins (2) Centronics cable: 36 pins (3) USB: B plug (Option) (4) LAN: 10 Base-T or 100

Base-TX (Option)

Filter Pad

Filter Retainer

Snap On

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.4 Connecting the Cables to Your Printer

E2- 3

2.4 Connecting the Cables to Your Printer

The following paragraphs outline how to connect the cables from the

printer to your host computer, and will also show how to make cable connections to other devices. Depending on the application software you use to print labels, there are 4 possibilities for connecting the printer to your host computer. These are:

• A serial cable connection between the printer’s RS-232 serial

connector and one of your host computer’s COM ports. (Refer to APPENDIX 3.)

• A parallel cable connection between the printer’s standard parallel

connector and your host computer’s parallel port (LPT).

• An Ethernet connection using the optional LAN board.

• A USB cable connection between the printer’s optional USB

connector and your host computer’s USB port. (Conforming to USB 1.1)

The diagram below shows all the possible cable connections to the current version of the printer.

c Parallel Interface Connector (Centronics) d Serial Interface Connector (RS-232C) e Expansion I/O Interface Connector (Option) f Power Inlet g USB Interface Connector (Option) h PCMCIA Card Slot (Option) i LAN Interface Connector (Option)

c

d

e

f

g, h

,

or

i

NOTES:

1. The picture on the right shows the layout of the interface connectors when the options are fully installed. It may be different depending on your system configuration.

2. The USB interface and LAN interface cannot be used at the same time.

gori

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.5 Connecting the Power Cord

E2- 4

2.5 Connecting the Power Cord

1.

Make sure that the printer Power Switch is in the OFF (

{

) position.

2.

Connect the Power Cord to the printer as shown in the figure below.

3.

Plug the other end of the Power Cord into a grounded outlet as shown

in the figure below.

[QQ Type] [QP Type]

CAUTION!

1. Make sure that the printe

r

Power Switch is turned to the OFF position (

{

) before connecting the Power Cord to prevent possible electric shock or damage to the printer.

2. Use only the Power Cord supplied with the printer. Use of any other cord may cause electric shock or fire.

3. Connect the Power Cord to a supply outlet with a properly grounded (earthed) connection.

Power Cord

Power Switch

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.6 Turning the Printer ON/OFF

E2- 5

2.6 Turning the Printer ON/OFF

2.6.1 Turning ON the Printer

2.6.2 Turning OFF the Printer

When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer.

1.

To turn ON the printer power, press the Power Switch as shown in the

diagram below. Note that (

|

)

is the power ON side of the switch.

2.

Check that the ON LINE message appears in the LCD Message

Display and that the ON LINE and POWER LED lights are illuminated.

1.

Before turning off the printer Power Switch verify that the ON LINE message appears in the LCD Message Display and that the ON LINE LED light is on and is not flashing.

2.

To turn OFF the printer power press the Power Switch as shown in the diagram below. Note that ({)

is the power OFF side of the switch.

CAUTION!

Use the power switch to turn the printer On/Off. Plugging or unplugging the Power Cord to turn the printer On/Off may cause fire, an electric shock, or damage to the printer.

CAUTION!

1. Do not turn off the printer power while the media is being printed as this may cause a paper jam or damage to the printer.

2. Do not turn off the printer power while the ON LINE lamp is blinking as this may cause damage to your computer.

Power Switch

NOTE:

I

f a message other than ON

L

INE appears on the display or the ERROR LED lamp is illuminated, go to Section 5.1, Error Messages.

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.7 Loading the Media

E2- 6

2.7 Loading the Media

The following procedure shows the steps to properly load the media into the printer so that it feeds straight and true through the printer.

The printer prints both labels and tags.

1.

Turn off the power and open the Top Cover.

2.

Turn the Head Lever to

Free

position, then release the Ribbon Shaft

Holder Plate.

3.

Open the Print Head Block.

4.

Turn the Locking Ring counterclockwise and remove the Supply

Holder from the Supply Shaft.

1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely.

2. The Print Head becomes hot immediately after printing. Allow it to cool before loading the media.

3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.

WARNING!

NOTES:

1. When the Head Lever is turned to

Free

position, the

Print Head is raised.

2. To allow printing the Head Lever must be set to

Lock

position. (This ensures that the Print Head is closed.)

There are two head pressure

levels in the

Lock

position. Set the Head Lever depending on the media type:

Position c: Labels Position d: Tags However, proper position

may differ depending on media. For details, refer to TOSHIBA TEC authorised service representative.

3. Do not turn the Locking Ring counter-clockwise too far or it may come off the Supply Holder.

CAUTION!

Be careful not to touch the Print Head Element when raising the Print Head Block. Failure to do this may cause missing dots by static electricity or other print

q

uality problems.

Top Cover

Head Lever

Print Head Block

Locking Ring

Supply Holder

Supply Shaft

Ribbon Shaft Holder Plate

c

d

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.7 Loading the Media

E2- 7

2.7 Loading the Media (Cont.)

5.

Put the media on the Supply Shaft.

6.

Pass the media around the Damper, then pull the media towards the

front of the printer.

7.

Align the projection of the Supply Holder with the groove of the

Supply Shaft, and push the Supply Holder against the media until the media is held firmly in place. This will center the media automatically. Then turn the Locking Ring clockwise to secure the Supply Holder.

8.

Place the media between the Media Guides, adjust the Media Guides

to the media width, and tighten the Locking Screw.

9.

Check that the media path through the printer is straight. The media

should be centered under the Print Head.

NOTE:

D

o not over-tighten the Locking

R

ing of the Supply Holder.

Supply Shaft

Suppl

y

Holder

Groove

Damper

Locking Ring

Projection

Media

Media Guide

Supply Holder

Media Guide

Print Head

Locking Screw

Media

Damper

Media

In case of a label rolled with the print side facing inside.

In case of a label rolled with the print side facing outside.

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.7 Loading the Media

E2- 8

2.7 Loading the Media (Cont.)

10.

Lower the Print Head Block until it stops.

11.

After loading the media, it may be necessary to set the Media

Sensors used to detect the print start position for label or tag printing.

Setting the Feed Gap Sensor position

(1) Remove the Locking Screw that secures the Media Sensor. (2) Manually move the Media Sensor so that the Feed Gap Sensor is

positioned at the center of the labels. ( indicates the position of the Feed Gap Sensor).

(3) Tighten the Locking Screw.

Setting the Black Mark Sensor position

(1) Remove the Locking Screw that secures the Media Sensor. (2) Pull about 500 mm of media out of the front of the printer, turn the

media back on itself and feed it under the Print Head past the sensor so that the black mark can be seen from above.

(3) Manually move the Media Sensor so that the Black Mark Sensor is

in line with the center of the black mark on the media. ( indicates the position of the Black Mark Sensor).

(4) Tighten the Locking Screw.

NOTE:

B

e sure to set the black mark sensor to detect the centre of the black mark, otherwise a paper

j

am or no paper error may occur.

Locking Screw

Black Mark Sensor

Black Mark

Feed Gap Sensor

Label

Gap

Locking Screw

Media Sensor

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.7 Loading the Media

E2- 9

2.7 Loading the Media (Cont.)

12.

There are four issue modes available on this printer. How to set the

media for each mode is provided below.

Batch mode

In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.

Strip mode

When the optional Strip Module is fitted, the backing paper is automatically removed from the label at the Strip Plate as each label is printed.

(1) Remove enough labels from the leading edge of the media to leave

500mm of backing paper free. (2) Insert the backing paper under the Strip Plate. (3) Wind the backing paper onto the Take-up Spool and fix it in position

with the Take-up Clip. (Wind the paper counterclockwise around

the spool as this is the direction it rotates.) (4) Rotate the Take-up Spool anti-clockwise a few times to remove any

slack in the backing paper. (5) Set the Selection Switch mounted on the Rewinder Assembly to

STANDARD/PEEL OFF

position.

Take-up Clip

Take-up Spool

Front Plate

Black Screw

Backing Paper

NOTES:

1. Be sure to set the Selection Switch to

STANDARD/

PEEL OFF

position.

2. The backing paper is easier to feed back to the Take-Up Spool if the Front Plate is removed.

3. Fit the Take-Up Clip so that the longer side of the clip is fitted into the shallow groove in the Take-Up Spool.

4. The backing paper can be wound directly onto the Takeup Spool or a paper core.

When using the Take-up

Spool, detach the Holder Stopper by removing the B3x4 screw. Otherwise, it may be difficult to pull out the wound backing paper roll.

Holder Stopper

B-3x4 Screw

Take-up Spool

Take-up Clip

When using a paper core, put

the core on the Take-up Spool with the Holder Stopper on it, and attach the top edge of the backing paper to the core with adhesive tape. The Take-up Clip is not necessary.

This winding method is

applicable to the Built-in Rewinder mode.

Strip Plate

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.7 Loading the Media

E2-10

2.7 Loading the Media (Cont.)

Build-in rewinder mode

The Rewinder Assembly of the Strip Module can be used in batch mode to take up the printed media as a Built-in Rewinder.

(1) Remove the two Black Screws to detach the Front Plate. (2) Attach the Rewinder Guide Plate enclosed with the optional Strip

Module to the Strip Plate with the SMW-4x8 sems screws. (3) Insert the media under the Rewinder Guide Plate. (4) Wind the media onto the Take-up Spool and fix it in position with

the Take-up Clip. (5) Rotate the Take-up Spool counterclockwise a few times to remove

any slack in the media. (6) Set the Selection Switch mounted on the Rewinder Assembly to

REWINDER

position.

Cut mode

When the optional Cutter Module is fitted, the media is automatically cut. A swing cutter and a rotary cutter are available as an option, but they are used in the same way. Insert the leading edge of the media into the Media Outlet of the Cutter Module.

13.

If the loaded media is direct thermal media (a chemically treated

surface), the media loading procedure is now completed. Close the

Ribbon Shaft Holder Plate, and turn the Head Lever to

Lock

position to close. Then, close the Top Cover.

If the media is thermal transfer media, it is also necessary to load a

ribbon. Refer to Section 2.8 Loading the Ribbon.

CAUTION!

1. Be sure to cut the backing paper of the label. Cutting labels will cause the glue to stick to the cutter which may affect the cutter quality and shorten the cutter life.

2. Use of tag paper when the thickness exceeds the specified value may affect the cutter life.

Media Outlet

Media

Cutter Module

NOTE:

B

e sure to set the Selection

Switch to REWINDER position.

ADJUSTMENT:

I

f the media skews when using

the Built-in Rewinder, turn the

A

djustment Knob of the

R

ewinder Guide Plate to correct the media feed. Clockwise turn moves the Rewinder Guide Plate

f

orward and counter-clockwise

moves it backward. When the media skews to the

right:

L

oosen the SM-4x8 screw, turn the Adjustment Knob clockwise, and then tighten the SM-4x8 screw when the Rewinder Guide Plate is positioned correctly.

When the media skews to the left:

L

oosen the SM-4x8 screw, turn the Adjustment Knob counterclockwise, and tighten the SM4x8 screw when the Rewinder Guide Plate is positioned correctly.

Rewinder Guide Plate

SM-4x8 Screw

SMW-4x8 Screw

Adjustment Knob

The cutter is sharp, so care must be taken not to injure

y

ourself when handling the

cutter.

WARNING!

NOTE:

When using the Rotary Cutter, be sure to install the Ribbon Saving

M

odule (B-9904-R-QM).

Failure to do this may cause a

p

aper jam or ribbon error.

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.8 Loading the Ribbon

E2-11

2.8 Loading the Ribbon

There are two types of media available for printing on: these are thermal transfer media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media.

1.

Grasp the tabs on the top and bottom of the Ribbon Stoppers and

move the Ribbon Stoppers back to the end of the Ribbon Shaft.

2.

Leaving plenty of slack between the ribbon spools, place the ribbon

onto the Ribbon Shafts as shown below.

3.

Slide the Ribbon Stoppers along the Ribbon Shafts to a position where

the ribbon is centred when fitted.

4.

Lower the Print Head Block and set the Ribbon Shaft Holder Plate

aligning its holes with the Ribbon Shafts.

5.

Take up any slack in the ribbon. Wind the leading tape onto the

ribbon take-up roll until the ink ribbon can be seen from the front of the printer.

6.

Turn the Head Lever to

Lock

position to close the Print Head.

7.

Close the Top Cover.



Auto Ribbon Saving Mode

When the auto ribbon saving function is selected, it will be activated to reduce ribbon loss when a no print area extends more than 20 mm (3 or 6 ips) or 30 mm (10 ips). For further information on this function, please ask a TOSHIBA TEC authorised service representative.

CAUTION!

Be careful not touch the Print Head Element when raising the Print Head Block. Failure to do this may cause missing dots by static electricity or other print

q

uality problems.

1. Do not touch any moving parts. To reduce the risk of fingers, jewellery, clothing, etc., being drawn into the moving parts, be sure to load the ribbon once the printer has stopped moving completely.

2. The print head becomes hot immediately after printing. Allow it to cool before loading the ribbon.

3. To avoid injury, be carefu

l

not to trap your fingers while opening or closing the cover.

WARNING!

Ribbon Shaft

Ribbon Take-up Roll

Print Head Block

Ribbon Stopper

Ribbon Shaft

NOTES:

1. When attaching the ribbon stoppers, make sure that the pinchers face into the printer

2. Be sure to remove any slack in the ribbon when printing. Printing with a wrinkled ribbon will lower the print quality.

3. The Ribbon Sensor is mounted on the rear of the Print Head Block to detect a ribbon end. When a ribbon end is detected, “NO RIBBON” message will appear on the display and the ERROR LED will illuminate.

NOTE:

Ribbon loss per ribbon saving varies according to the relation between the outer roll diameter of the used ribbon and the print speed.

Print speed Ribbon loss/Ribbon saving

3”/sec. Approx. 6 mm 6”/sec. Approx. 10 mm

10”/sec. Approx. 20 mm

Ribbon Shaft Holder Plate

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.9 Inserting the Optional PCMCIA Cards

E2-12

2.9 Inserting the Optional PCMCIA Cards

When the optional PCMCIA Interface Board is installed into the printer, there will be two PCMCIA slots available as shown in the figure below. This allows the use of Flash Memory type Cards or I/O Cards such as LAN Cards. The following paragraphs outline how to insert PCMCIA cards.

1.

Make sure that the printer’s Power Switch is in the OFF position.

2.

Hold the PCMCIA Card so that the side with the model name faces

left. Insert the card into the proper slot until the Eject Button pops out.

3.

Slightly pull and fold the Eject Button upward.

4.

The following PCMCIA cards can be used.

Type Maker Description Remarks

ATA Card

San Disk,

Hitachi

A card conforming to the PC card ATA standard

----------

LAN Card 3 COM 3CCE589ET Series

Install into the slot (2) only. (This card installed into the slot (1) will not work.)

Maxell

EF-4M-TB

Maxell EF-4M-TB

Centennial

Technologies INC.

FL04M-15-11119-03

Read/Write

INTEL

IMC004FLSA

Simple

TECNOLOGY

STI-FL/4A

Mitsubishi

MF84M1-G7DAT01

PC Card KING

MAX

FJN-004M6C

Centennial

Technologies Inc.

FL04M-20-11138-67

PC Card

FJP-004M6R

Flash Memory

Card (4 MB)

Mitsubishi

MF84M1-GMCAV01

Maxell

EF-1M-TB

Flash Memory

Card (1 MB)

Mitsubishi

MF81M1-GBDAT01

Read (See NOTE.)

CAUTION!

1. To protect PC cards, discharge static electricity from your body by touching the metal cabinet of the printer before touching the card.

2. Before inserting or removing a PCMCIA card make sure that the printer’s power is turned off.

3. Be sure to protect PCMCIA Cards when not in use by putting them into their protective covers.

4. Do not subject the card to any shocks or excessive force nor expose the card to extremes in temperature or humidity.

5

. The card may be

inserted into the slot halfway even in the wrong orientation. However, the slot is safety designed so that the card will not seat against the connector pins.

Slot 2: (I/O type cards such as LAN cards

)

Slot 1: (Memory type cards only)

Eject Button

NOTE:

R

eading a read-only-type flash memory is possible if it has been used on the TOSHIBA TEC

p

rinter, such as B-472 and B-572.

CC DC

AA

Model Name Printed Side

Eject Button

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.10 Test Print

E2-13

2.10 Test Print

A print test should be performed to check that the printer is operating correctly.

The following paragraphs guide you through the diagnostic procedure for test label printing. Please follow the step-by-step procedures exactly for best results.

1.

Use label stock for the test print. For best results, use labels that are

76 mm or longer in length.

2.

Press and hold the

[FEED]

and

[PAUSE]

keys while turning on the printer power switch. The LCD Message Display will show the following message.

3.

Press the

[FEED]

key three times to advance to the test print mode as

indicated by the following message in the LCD Message Display.

4.

Press the

[PAUSE]

key and the print condition setting display will

appear.

5.

Press the

[PAUSE]

key and the issue count setting display will

appear. Set the issue count with the

[FEED]

or

[RESTART]

key.

6.

Press the

[PAUSE]

key and the print speed setting display will

appear. Set the print speed with the

[FEED]

or

[RESTART]

key.

7.

Press the

[PAUSE]

key and the sensor type setting display will

appear. Select the sensor type with the

[FEED]

or

[RESTART]

key.

8.

Press the

[PAUSE]

key and the print mode setting display will

appear. Select the print mode with the

[FEED]

or

[RESTART]

key.

!',$* $

!7(67 35,17

!7(67 35,17 35,17 &21',7,21

!7(67 35,17 6(1625 75$16

!7(67 35,17 ,668( &2817 

!7(67 35,17 35,17 63((' ´V

NOTES:

1. Select the sensor type which matches the media being used. Basically, the Reflective Sensor (Black Mark Sensor) is for tag paper, and the Transmissive Sensor (Feed Gap Sensor) is for labels.

2. Select the print mode which matches the media being used. Basically, the thermal transfer is with ribbon, and the thermal direct is without ribbon.

!7(67 35,17 357 7<3( 75$16)5

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.10 Test Print

E2-14

2.10 Test Print (Cont.)

9.

Press the

[PAUSE]

key and the issue mode setting display will

appear. Select the issue mode with the

[FEED]

or

[RESTART]

key.

10.

Press the

[PAUSE]

key and the media size setting display will

appear. Select the media size with the

[FEED]

or

[RESTART]

key.

11.

Press the

[PAUSE]

key and the paper feed setting display will

appear. Select whether or not a paper feed is performed with the

[FEED]

or

[RESTART]

key.

12.

When the

[PAUSE]

key is pressed, one blank media will be issued. Then the LCD Message Display will return to showing the test print start message.

13.

Press the

[PAUSE]

key and then

[FEED]

key. When pressing the

[PAUSE]

key, the printer will print the specified issue counts of the

slant lines (1 dot).

14.

Press the

[FEED]

key and

[PAUSE]

key, and the printer will print

the specified issue counts of the slant lines (3 dots).

15.

Press the

[FEED]

key and

[PAUSE]

key, and the printer will print

the specified issue counts of the characters of various sizes.

16.

Press the

[FEED]

key and

[PAUSE]

key, and the printer will print

the specified issue counts of the bar codes.

17.

Press the

[FEED]

key and

[PAUSE]

key, and the printer will print

the specified issue counts of blank labels.

18.

Press the

[PAUSE]

key and the LCD Message Display will return to

showing the test print start message.

!7(6735,17 7<3(>6@12&87

!7(6735,17 /$%(//(1PP

!7(6735,17

!7(6735,17 6/$17/,1('27

!7(6735,17 6/$17/,1('27

!7(6735,17 &+$5$&7(56

!7(6735,17 3$3(5)(('

!7(6735,17 %$5&2'(

NOTE:

When PAPER FEED is selected, the printer feeds the media to the correct print start position. If the print start position adjustment is unnecessary, select PAPER NO FEED and save the media.

NOTE:

I

f the

[FEED]

key is pressed after

the blank labels are printed, the

p

rinter will enter the Factory Test mode. To exit from the Factory Test mode, press the

[PAUSE]

key.

!7(6735,17 12135,17,1*

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.10 Test Print

E2-15

2.10 Test Print (Cont.)

19.

When you have finished performing the test print operation, turn the

printer’s power OFF then back to ON and check that the LCD Message Display shows ON LINE and that the ON LINE and POWER LED lights are illuminated.

Sample of the slant line (1 dot) test print label

Sample of the slant line (3 dots) test print label

Sample of the character test print label

2. PRINTER SETUP

ENGLISH VERSION EO1-33034

2.10 Test Print

E2-16

2.10 Test Print (Cont.)

Sample of the bar code test print label

Sample of the factory test label

3. ON LINE MODE

ENGLISH VERSION EO1-33034

3.1 Operation Panel

E3- 1

3. ON LINE MODE

3.1 Operation Panel

This chapter describes usage of the keys on the Operation Panel in On Line mode.

When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on labels or tags can be accomplished.

•

The figure below illustrates the operation panel and key functions.

The LCD Message Display shows messages in alphanumeric characters and symbols to indicate the printer’s current status. Up to 32 characters can be displayed on two lines.

There are three LED lights on the operation panel.

LED Illuminates when… Flashes when…

POWER

The printer is turned on. -----

ON LINE

The printer is ready to print.

The printer is communicating with your computer.

ERROR

Any error occurs with the printer.

The ribbon is nearly over. (See NOTE.)

There are three keys on the operation panel.

PAUSE

Used to stop printing temporarily.

RESTART

Used to restart printing.

FEED

Used to feed the media.

NOTE:

Use the

[RESTART]

key to resume printing after a pause, or after clearing an error.

LCD Message Display

ON LINE LED (Green)

ERROR LED (Red)

[PAUSE]

key

POWER LED

(Green)

[FEED]

ke

y

[RESTART]

ke

y

NOTE:

Flashes only when the Ribbon

N

ear End Detection function is

selected.

3. ON LINE MODE

ENGLISH VERSION EO1-33034

3.2 Operation

E3- 2

3.2 Operation

3.3 Reset

When the printer is turned on, the “ON LINE” message appears on the LCD Message Display. It is shown during standby or normal printing.

1.

The printer is turned on, standing by, or printing.

2.

If any error occurs during printing, an error message appears. The

printer stops printing automatically. (The number on the right side shows the remaining number of media to be printed.)

3.

To clear the error, press the

[RESTART]

key. The printer resumes

printing.

4

. If the

[PAUSE]

key is pressed during printing, the printer stops printing temporarily. (The number on the right side shows the remaining number of media to be printed.)

5.

When the

[RESTART]

key is pressed, the printer resumes printing.

A reset operation clears the print data sent from the computer to the printer, and returns the printer to an idle condition.

1.

The printer is turned on, standing by, or printing.

2.

To stop printing, or clear the data sent from the computer, press the

[PAUSE]

key. The printer stops printing.

3.

Press and hold the

[RESTART]

key for 3 seconds or longer.

4.

Press the

[PAUSE]

key. The data sent from the computer will be

cleared, and the printer returns to an idle condition.

21/,1( %6;79$

123$3(5 %6;79$

21/,1( %6;79$

3$86(  %6;79$

21/,1( %6;79$

NOTE:

I

f the

[RESTART]

key is held for

less than 3 seconds when the

p

rinter is in an error or pause

state, the printer restarts printing.

H

owever, when a communication error or command error occurs, the printer returns to an idle condition.

21/,1( %6;79$

3$86( %6;79$

21/,1( %6;79$

!5(6(7

3. ON LINE MODE

ENGLISH VERSION EO1-33034

3.4 Dump Mode

E3- 3

3.4 Dump Mode

In Dump mode, any characters sent from the host computer will be printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming commands and debug the program. For details, please refer to your nearest TOSHIBA TEC service representative.

4. MAINTENANCE

ENGLISH VERSION EO1-33034

4.1 Cleaning

E4- 1

4. MAINTENANCE

4.1 Cleaning

4.1.1 Print Head/Platen/ Sensors

This chapter describes how to perform routine maintenance. To ensure the continuous high quality operation of the printer, you should perform a regular maintenance routine. For high throughput it should be done on a daily basis. For low throughput it should be done on a weekly basis.

To maintain the printer performance and print quality, please clean the printer regularly, or whenever the media or ribbon is replaced.

1.

Turn off the power and unplug the printer.

2.

Open the Top Cover.

3.

T urn the Head Lever to

Free

position, then release the Ribbon Shaft

Holder Plate.

4.

Open the Print Head Block.

5.

Remove the ribbon and media.

6.

Clean the Print Head Element with a Print Head Cleaner or a cotton

swab or soft cloth slightly moistened with alcohol.

7.

Wipe the Platen, Feed Roller, and Pinch Roller with a soft cloth

slightly moistened with alcohol. Remove dust or foreign substances from the internal part of the printer.

8.

Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft

cloth.

WARNING!

1. Be sure to disconnect the power cord before performing maintenance. Failure to do this may cause an electric shock.

2. To avoid injury, be careful not to pinch your fingers while opening or closing the cover and print head block.

3. The print head becomes hot immediately after printing. Allow it to cool before performing any maintenance.

4. Do not pour water directly onto the printer.

CAUTION!

1. Do not allow any hard objects to touch the Print Head or Platen, as this may cause damage to them.

2. Do not use any volatile solvent including thinner and benzene, as this may cause discoloration to the cover, print failure, or breakdown of the printer.

3. Do not touch the Print Head Element with bare hands, as static may damage the Print Head.

4. Be sure to use the Print Head Cleaner enclosed with this printer. Failure to do this may shorten the Print Head life.

NOTE:

Please purchase the Print Head Cleaner (P/No. 24089500013)

f

rom your authorised TOSHIBA

TEC service representative.

Print Head Element

Print Head

Feed Roller

Platen

Pinch Roller

Black Mark Sensor/ Feed Gap Sensor

4. MAINTENANCE

ENGLISH VERSION EO1-33034

4.1 Cleaning

E4- 2

4.1.2 Covers and Panels

4.1.3 Optional Cutter Module

Wipe the covers and panels with a dry soft cloth or a cloth slightly moistened with mild detergent solution.

The swing cutter and rotary cutter are available as an option. They are both cleaned in the same way. When removing the Cutter Cover of the rotary cutter unit, remove the screws from the bottom of the cover.

1.

Loosen the two screws to remove the Cutter Cover.

2.

Remove the Plastic Head Screw to detach the Media Guide.

3.

Remove the jammed paper.

4.

Clean the Cutter with a soft cloth slightly moistened with alcohol.

5.

Reassemble the Cutter Module in the reverse order of removal.

CAUTION!

1. DO NOT POUR WATER directly onto the printer.

2. DO NOT APPLY cleaner or detergent directly onto any cover or panel.

3. NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers.

4. DO NOT clean the panel, covers, or the supply window with alcohol as it may cause them t o discolour, loose their shape or develop structural weakness.

WARNING!

1. Be sure to turn the power off before cleaning the Cutter Module.

2. As the cutter blade is sharp, care should be taken not to injure yourself when cleaning.

Swing Cutter

Cutter Unit

Screw

Fixed Cutter

Cutter Cover

Plastic Head Screw

Media Guide

4. MAINTENANCE

ENGLISH VERSION EO1-33034

4.2 Care/Handling of the Media and Ribbon

E4- 3

4.2 Care/Handling of the Media and Ribbon

• Do not store the media or ribbon for longer than the manufacturer’s recommended shelf life.

• Store media rolls on the flat end. Do not store them on the curved

sides as this might flatten that side causing erratic media advance and poor print quality.

• Store the media in plastic bags and always reseal after opening.

Unprotected media can get dirty and the extra abrasion from the dust and dirt particles will shorten the print head life.

• Store the media and ribbon in a cool, dry place. Avoid areas where

they would be exposed to direct sunlight, high temperature, high humidity, dust or gas.

• The thermal paper used for direct thermal printing must not have

specifications which exceed Na

+

800 ppm, K+ 250 ppm and Cl- 500

ppm.

• Some ink used on pre-printed media may contain ingredients which

shorten the print head’s product life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO

3

) and kaolin (Al2O3, 2SiO2, 2H2O).

For further information, please contact your local distributor or your media and ribbon manufacturers.

CAUTION!

Be sure to carefully review and understand the Supply Manual. Use only media and ribbons that meet specified requirements. Use of non-specified media and ribbons may shorten the head life and result in problems with bar code readability or print quality. All media and ribbons should be handled with care to avoid any damage to the media, ribbons or printer. Read the guidelines in this section carefully.

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33034

5.1 Error Messages

E5- 1

5. TROUBLESHOOTING

This chapter lists the error messages, possible problems, and their solutions.

5.1 Error Messages

Error Messages Problems/Causes Solutions

HEAD OPEN

The Print Head Block is opened in Online mode.

Close the Print Head Block.

HEAD OPEN ****

Feeding or printing has been attempted with the Print Head Block open.

Close the Print Head Block. Then press the

[RESTART]

key.

COMMS ERROR

A communication error has occurred. Make sure the interface cable is correctly

connected to the printer and the host, and the host is turned on.

PAPER JAM ****

1. The media is jammed in the media path. The media is not fed smoothly.

2.

A wrong Media Sensor is selected for the media being used.

3.

The Black Mark Sensor is not correctly aligned with the Black Mark on the media.

4.

Size of the loaded media is different from the programmed size.

5.

The Feed Gap Sensor cannot distinguish the print area from a label gap.

1.

Remove the jammed media, and clean

the Platen. Then reload the media correctly. Finally press the

[RESTART]

key.

2.

Turn the printer off and then on. Then

select the Media Sensor for the media being used. Finally resend the print job.

3.

Adjust the sensor position. Then press

the

[RESTART]

key.

4.

Replace the loaded media with one that matches the programmed size then press the

[RESTART]

key, or turn the printer off and then on, select a programmed size that matches the loaded media. Finally resend the print job.

5.

Refer to Section 5.4 to set the threshold. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative.

CUTTER ERROR ****

(Only when the cutter module is installed on the printer.)

The media is jammed in the cutter. Remove the jammed media. Then press

the

[RESTART]

key. If this does not solve the problem, turn off the printer, and call a TOSHIBA TEC authorised service representative.

N

OTES:

•

If an error is not cleared by pressing the

[RESTART]

key, turn the printer off and then on.

•

After the printer is turned off, all print data in the printer is cleared.

•

“****”

indicates the number of unprinted media. Up to 9999 (in pieces).

WARNING!

If a problem cannot be solved by taking the actions described in t his chapt er , do not attempt to repair the printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC servic

e

representative for assistance.

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33034

5.2 Possible Problem s

E5- 2

5.1 Error Messages (Cont.)

Error Messages Problems/Cause Solutions

NO PAPER ****

1. The media has run out.

2. The media is not loaded properly.

3. The media is slack.

1. Load new media. Then press the

[RESTART]

key.

2. Reload the media correctly. Then

press the

[RESTART]

key.

3. Take up any slack in the media.

RIBBON ERROR ****

The ribbon is not fed properly.

Remove the ribbon, and check the status of the ribbon. Replace the ribbon, if necessary. If the problem is not solved, turn off the printer, and call a TOSHIBA TEC authorised service representative.

NO RIBBON ****

The ribbon has run out. Load a new ribbon. Then press the

[RESTART]

key.

REWIND FULL ****

The Built-In Rewinder Unit is full. Remove the backing paper from the Built-

In Rewinder Unit. Then press the

[RESTART]

key.

EXCESS HEAD TEMP

The Print Head has overheated. Turn off the printer, and allow it to cool

down (about 3 minutes). If this does not solve the problem, call a TOSHIBA TEC authorised service representative.

HEAD ERROR

There is a problem with the Print Head. Replace the Print Head.

Other error messages A hardware or software problem may

have occurred.

Turn the printer off and then on. If this does not solve the problem, turn off the printer again, and call a TOSHIBA TEC authorised service representative.

5.2 Possible Problems

This section describes problems that may occur when using the printer, and their causes and solutions.

Possible Problems Causes Solutions

The printer will not turn on.

1. The Power Cord is disconnected.

2. The AC outlet is not functioning correctly.

3. The fuse has blown, or the circuit breaker has tripped.

1. Plug in the Power Cord.

2. Test with a power cord from another electric appliance.

3. Check the fuse or breaker.

The media is not fed. 1. The media is not loaded properly.

2. The printer is in an error condition.

1. Load the media properly.

2. Solve the error in the message display. (See Section 5.1 for more detail.)

Nothing is printed on the media.

1. The media is not loaded properly.

2. The ribbon is not loaded properly.

3. The print head is not installed properly.

4. The ribbon and media are not matched.

1. Load the media properly.

2. Load the ribbon properly.

3. Install the print head properly. Close the Print Head Block.

4. Select an appropriate ribbon for the media type being used.

The printed image is blurred.

1. The ribbon and media are not matched.

2. The Print Head is not clean.

1. Select an appropriate ribbon for the media type being used.

2. Clean the print head using the Print Head Cleaner or a cotton swab slightly moistened with ethyl alcohol.

The cutter does not cut.

1. The Cutter Cover is not attached properly.

2. The media is jammed in the Cutter.

3. The cutter blade is dirty.

1. Attach the Cutter Cover properly.

2. Remove the jammed paper.

3. Clean the cutter blade.

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33034

5.3 Removing Jamm ed Media

E5- 3

5.3 Removing Jammed Media

This section describes in detail how to remove jammed media from the printer.

1.

Turn off and unplug the printer.

2.

Open the Top Cover.

3.

Turn the Head Lever to

Free

position, then open the Ribbon Shaft

Holder Plate.

4.

Open the Print Head Block.

5.

Remove the ribbon and media.

6.

Remove the jammed media from the printer. DO NOT USE any sharp

implements or tools as these could damage the printer.

7.

Clean the Print Head and Platen, then remove any further dust or

foreign substances.

8.

Paper jams in the Cutter Unit can be caused by wear or residual glue

from label stock on the cutter. Do not use non-specified media in the cutter.

CAUTION!

Do not use any tool that may damage the Print Head.

NOTE:

I

f you get frequent jams in the cutter, contact a TOSHIBA TEC authorised service representative.

Print Head Block

Ribbon Shaft Holder Plate

5. TROUBLESHOOTING

ENGLISH VERSION EO1-33034

5.4 Threshold Setting

E5- 4

5.4 Threshold Setting

To maintain a constant print position the printer uses the Transmissive Sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre-printed, the darker (or more dense) inks can interfere with this process causing paper jam errors. To get around this problem a minimum threshold can be set for the sensor in the following way.



Threshold setting procedure

1. Turn the power ON. The printer is in stand by mode.

2. Load a pre-printed media roll.

3. Press the [PAUSE] key.

4. The printer enters the pause mode.

5. Press and hold the [PAUSE] key for at least 3 seconds in the pause

state.

6. The sensor type is displayed.

7. Select the sensor to be adjusted by pressing the [FEED] key.

8. Press and hold the [PAUSE] key until more than 1.5 labels (tags)

have been issued.

The media will continue to be fed until the [PAUSE] key is

released. (Threshold setting for the selected sensor is completed by this operation.)

9. Press the [RESTART] key.

10. The printer is in stand-by.

11. Send an issue command from the PC to the printer.

21 /,1( %6;7 9$

3$86( %6;7 9$

75$160,66,9( %6;7 9$

5()/(&7,9( %6;7 9$

75$160,66,9( %6;7 9$

3$86( %6;7 9$

21 /,1( %6;7 9$

NOTES:

1. If the

[PAUSE]

key is

released within 3 seconds while in the pause state, the paper will not feed.

2. Failure to feed more than

1.5 labels may result in an incorrect threshold setting.

3. While the Print Head Block

is raised, the

[PAUSE]

key

does not work.

4. A paper end error cannot be detected during paper feed.

5. Selecting the Transmissive Sensor (for pre-printed labels) within software commands allows the printer to detect the proper print start position even when using pre-printed labels.

6. If using the Transmissive Sensor and the printer continues to print out of position even after setting the threshold, contact a TOSHIBA TEC service representative.

[FEED]

key

Black mark sensor

Feed gap sensor

APPENDIX 1 SPECIFICATIONS

ENGLISH VERSION EO1-33034

A1.1 Printer

EA1- 1

APPENDIX 1 SPECIFICATIONS

Appendix 1 describes the printer specifications and supplies for use on the B-SX4T printer.

A1.1 Printer

The following is the printer specifications.

Model

Item

B-SX4T-GS10-QQ B-SX4T-GS10-QP

Supply voltage Power consumption During a print job During standby

AC100 – 120V, 50/60 Hz±10%

1.6 A, 133 W maximum

0.18 A, 14 W maximum

AC220 – 240V, 50 Hz±10%

1.0 A, 134 W maximum

0.13 A, 14 W maximum Operating temperature range Relative humidity Resolution Printing method Printing speed

Available media width (including backing paper) Effective print width (max.) Issue mode

LCD Message display Dimension (W × D × H) Weight Available bar code types

Available two-dimensional code Available font

Rotations Standard interface

5°C to 40°C (40°F to 104°F) 25% to 85% RH (no condensation) 8 dots/mm (203 dpi) Thermal transfer or Thermal direct

76.2 mm/sec. (3 inches/sec.)

152.4 mm/sec (6 inches/sec.) For details, refer to Section A1.3.1.

254.0 mm/sec (10 inches/sec.)

30.0 mm to 112.0 mm (1.2 inches to 4.4 inches)

104.0 mm (4.1 inches) Batch Cut (Cut mode is enabled only when the optional Cutter Module is installed.) Strip (Strip mode is enabled only when the optional Strip Module is installed.) 16 characters × 2 lines 291 mm × 460 mm × 308 mm (11.5” × 18.1” × 12.1”)

39.7 lb (18 kg) (Media and ribbon are not included.) JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits, UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI, ITF, NW-7, CODE39, CODE93, CODE128, EAN128, Industrial 2 to 5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL MAIL 4STATE CUSTOMER CODE), RSS14 Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417, CP Code Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size), Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR (2 types), Gothic (1 size), Outline font (4 types), Price font (3 types) 0°, 90°, 180°, 270° Serial interface (RS-232C) Parallel interface (Centronics)

Optional interface PCMCIA interface (B-9700-PCM-QM)

USB interface (B-9700-USB-QM) LAN interface (B-9700-LAN-QM) Expansion I/O interface (B-7704-IO-QM)

N

OTES:

•

Data Matrix

TM

is a trademark of International Data Matrix Inc., U.S.

•

PDF417

TM

is a trademark of Symbol Technologies Inc., US.

•

QR Code is a trademark of DENSO CORPORATION.

•

Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.

APPENDIX 1 SPECIFICATIONS

ENGLISH VERSION EO1-33034

A1.2 Options

EA1- 2

A1.2 Options

Option Name Type Description

Swing cutter module B-4205-QM A stop and cut swing cutter. Rotary cutter module B-8204-QM Rotary cutter Strip module B-9904-H-QM This allows use of on-demand (peel-off) operation or to take-up

labels and backing paper together when using the rewind guide plate. To purchase the strip module, please inquire at your local

distributor. Ribbon saving module

B-9904-R-QM This module moves the print head up and down by using a

solenoid to minimise ribbon usage as far as possible. Expansion I/O interface board

B-7704-IO-QM Installing this board in the printer allows connection to an

external device with the exclusive interface. PCMCIA interface board

B-9700-PCM-QM This board enables the use of the following PCMCIA cards.

LAN card:

3 COM 3CCE589ET (recommended) ATA card: Conforming to PC card ATA standard Flash memory card: 1MB and 4MB cards (See Section 2.9.)

Built-in LAN interface board

B-9700-LAN-QM This board enables the printer to be used in a LAN network.

USB interface board B-9700-USB-QM Installing this board enables a connection to a PC which has a

USB interface.

A1.3 Media

Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service representative.

A1.3.1 Media Type

Two types of media can be loaded for this thermal transfer and direct thermal printer: label or tag. The table below shows size and shape of the media available for this printer.

N

OTE:

To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.

Label Tag paper

Cut position

Stop

position

Stop

position

Feed Direction

Black Mark (on reverse side)

Black Mark (on reverse side) Refer to NOTE 3 below.

h

e

c

e

g

h

c

d

i

k

f

j

APPENDIX 1 SPECIFICATIONS

ENGLISH VERSION EO1-33034

A1.3 Media

EA1- 3

A1.3.1 Media Type (Cont.)

[Unit: mm]

Cut mode

Label dispensing mode

Item

Batch mode Strip mode

Rotary cutter

(*2)

Swing cutter

Label 10.0 – 1500.0 25.4 – 1500.0

3”/sec., 6”/sec.: 38.0 - 1500.0

38.0 – 1500.0

c

Media pitch

Tag 10.0 – 1500.0 ---- 3”/sec., 6”/sec.: 30.0 – 1500.0 25.4 – 1500.0

d

Media length 8.0 – 1498.0 23.4 – 1498.0

3”/sec., 6”/sec.: 25.0 – 1498.0

25.0 – 1498.0

(*1)

e

Width including backing paper

(

See NOTE 5

.)

30.0 – 112.0 50.0 – 112.0 30.0 – 112.0

f

Label width

(

See NOTE 5

.)

27.0 – 109.0 47.0 – 109.0 27.0 – 109.0

g

Gap length 2.0 – 20.0 6.0 – 20.0

h

Black mark length (Tag paper) 2.0 – 10.0

i

Effective print width 10.0 – 104.0±0.2

Label 6.0 – 1496.0 21.4 – 1496.0

3”/sec., 6”/sec.: 23.0 - 1496.0

23.0 – 1496.0

j

Effective print length

Tag 8.0 – 1498.0

----

3”/sec., 6”/sec.: 28.0 – 1498.0

23.0 – 1498.0

k

Print speed up/slow down area 1.0

Label 0.13 – 0.17

Thickness

Tag 0.15 – 0.29

Maximum effective length for on the fly issue 1361.0 Maximum outer roll diameter Ø200 Roll direction Inside Inner core diameter Ø76.2±0.3

A1.3.2 Detection Area of the Transmissive Sensor

The Transmissive Sensor is movable from the centre to the left edge of media. The Transmissive Sensor detects a gap between labels, as illustrated below.

<Label>

N

OTES:

1. To ensure print quality and print head life use only TOSHIBA TEC specified media.

2. The media length specifications for use of the cutter are: *1: When issuing a label using the swing cutter, label length should be 35.0 mm – (Gap length/2). *2: The rotary cutter does not support the print speed of 10”/sec. When using the Rotary Cutter, be sure to install the Ribbon Saving Module (B-9904-R-QM). Failure to do

this may cause a paper jam or ribbon error.

3. When marking black marks on the label rolls, they should be marked at the gaps.

4. “On the fly issue” means that the printer can feed and print without stopping between labels.

5. There are restrictions in use of the media which is narrower than 50 mm. For details, refer to TOSHIBA TEC service re

p

resentative.

Sensor position

Area to be detected.

Centre of media

Print side

Min. 12 mm

Label Gap Label

Min. 2.0 mm

(Min. 6.0 mm when using

the cutter module.)

Sensor is movable within this range.

Media feed direction

APPENDIX 1 SPECIFICATIONS

ENGLISH VERSION EO1-33034

A1.3 Media

EA1- 4

A1.3.2 Detection Area of the Transmissive Sensor (Cont.)

A1.3.3 Detection Area of the Reflective Sensor

The Reflective Sensor is movable from the centre to the left edge of media. The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm. The Reflective Sensor should be aligned with the centre of the Black Mark.

A1.3.4 Effective Print Area

The figure below illustrates the relation between the head effective print width and media width.

Sensor should be positioned at

the centre of the black mark.

Centre of media

Min. 12 mm

Media feed direction

Min. 2.0 mm

Sensor is movable within this range.

4 mm

112 mm (Max. media width)

104 mm±0.2

(Head Effective Print Range)

Out of print range

4 mm

Detecting the black marks on the back.

Sensor position

Centre of media

Min. 12 mm

Media feed direction

Min. 2.0 mm

Sensor is movable within this range.

Square holes (Round holes are not acceptable.)

Print side

N

OTE:

R

ound holes are not acceptable.

APPENDIX 1 SPECIFICATIONS

ENGLISH VERSION EO1-33034

A1.4 Ribbon

EA1- 5

A1.3.4 Effective Print Area (Cont.)

The figure below shows the effective print area on the media.

A1.4 Ribbon

Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service representative.

Type Spool type Width 41 – 112 mm

Recommended width is 41, 50, 68, 84, and 112 mm.

Length 600 m Outside Diameter φ90 mm (max.)

The table below shows the correlation between ribbon width and media width (backing paper is not included.)

Ribbon width Media width Ribbon width Media width 41 mm 30 – 36 mm 84 mm 63 – 79 mm 50 mm 36 – 45 mm 112 mm 71 – 112 mm 68 mm 45 – 63 mm

N

OTES:

1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure). Printing this area may cause ribbon wrinkles, resulting in a poor print quality of the guaranteed print area.

2. The centre of media is positioned at the centre of the Print Head.

3. Print quality in the 3-mm area from the print head stop position (including 1-mm non-printable area for print speed slow down) is not guaranteed.

N

OTES:

1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.

2. To avoid ribbon wrinkles use a ribbon that is wider than the media by 5 mm or more. However, too much difference in width between the two may cause wrinkles.

3. You can use a ribbon that is narrower than the media by 5 mm or more, however, this makes the print area narrower.

Start line

Area to be detected.

Media feed direction

1.5 mm from the

left edge of media

Media width

(backing paper width is not included.)

Media height 10 – 1500 mm

1.5 mm from the right edge of media

1mm

Guaranteed print area

APPENDIX 2 MESSAGES AND LEDS

ENGLISH VERSION EO1-33034

APPENDIX 2 MESSAGES AND LEDS

EA2- 1

APPENDIX 2 MESSAGES AND LEDS

Appendix 2 describes the LCD messages displayed on the operation panel.

Symbols in the message

1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit. 2: ****: the number of unprinted media. Up to 9999 (in pieces) 3: %%%%%%%: ATA Card’s remaining memory 0 to 9999999 (in K bytes) 4: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes) 5: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes)

LED Indication

No.

LCD Message

POWER ONLINE ERROR

Printer Status

Restoration by

RESTART ke

y

Yes/No

Acceptance of Status Request

Reset Command

Yes/No

ON LINE

  z

In online mode ----- Yes

1

ON LINE

 ~ z

In online mode (The printer in communication)

----- Yes

2

HEAD OPEN

 z z

The print head block is opened in online mode.

----- Yes

3

PAUSE ****

 z z

The printer is paused. Yes Yes

4

COMMS ERROR

 z 

A parity, overrun, or framing error has occurred during communication through the RS-232C.

Yes Yes

5

PAPER JAM ****

 z 

The media is jammed during paper feed. Yes Yes

6

CUTTER ERROR****

 z 

A problem has occurred with the cutter module.

Yes Yes

7

NO PAPER ****

 z 

The media has run out, or the media is not loaded properly.

Yes Yes

8

NO RIBBON ****

 z 

The ribbon has run out. Yes Yes

9

HEAD OPEN ****

 z 

Feed or printing was attempted with the print head block open.

Yes Yes

10

HEAD ERROR

 z 

There is a problem with the print head. Yes Yes

11

EXCESS HEAD TEMP

 z 

The print head is overheated. No Yes

12

RIBBON ERROR****

 z 

The ribbon has been torn. A problem has occurred with the sensor that determines the torque for the ribbon motor.

Yes Yes

13

REWIND FULL ****

 z 

An overflow error has occurred in the rewinder unit.

Yes Yes

14

SAVING%%%%%%% or SAVING ###&&&&

  z

In writable character or PC command save mode

----- Yes

15

FLASH WRITE ERR.

 z 

An error has occurred while writing to flash memory or ATA card.

No Yes

16

FORMAT ERROR

 z 

An erase error has occurred in formatting the flash memory or ATA card.

No Yes

17

FLASH CARD FULL

 z 

Data cannot be stored because the flash memory or ATA card is full.

No Yes

18

Display of error message (See Notes.)

 z 

A command error has occurred in analyzing the command.

Yes Yes

19

POWER FAILURE

 z  A power failure has occurred. No No

20

INTIALIZING…

 z z A flash memory card is being initialised. ----- -----

21

100BASE LAN INITIALIZING…

 z z

100 Base LAN Board is being initialized.

----- -----

APPENDIX 2 MESSAGES AND LEDS

ENGLISH VERSION EO1-33034

APPENDIX 2 MESSAGES AND LEDS

EA2- 2

N

OTES:

• If a command error is found in the command received, 16 bytes of the command error, starting from the command

code, will be displayed. (However, [LF] and [NUL] will not be displayed.)

Example 1 [ESC] T20 G

30 [LF] [NUL]

Command error

The following message appears.

Example 2 [ESC] XR; 0200, 0300, 0450, 1200, 1

, [LF] [NUL]

Command error

The following message appears.

Example 3 [ESC] PC001; 0A

00, 0300, 2, 2, A, 00, B [LF] [NUL]

Command error The following message appears.

• When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.

7*

%6;79$

;5

%6;79$

3&$

%6;79$

APPENDIX 3 INTERFACE

ENGLISH VERSION EO1-33034

APPENDIX 3 INTERFACE

EA3-1

APPENDIX 3 INTERFACE

Interface Cables

To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements:

• Fully shielded and fitted with metal or metallised connector housings.

• Keep as short as possible.

• Should not be bundled tightly with power cords.

• Should not be tied to power line conduits.

RS-232C Cable description

The serial data cable used to connect the printer to the host compute should be one of the following two types:

N

OTE:

Use an RS-232C cable with the connector including inch type securing screws for the QQ model or metric type securing screws for the QP model.

DB-9S

Connector to PC

Pin No. Signal

1 N.C. 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 N.C.

Housing Shield

DB-25P

Connector to Printer

Pin No. Signal

1 F.G. 2 RXD 3 TXD 4 CTS 5 RTS 6 DTR 7 SG

20 DSR

DB-25S

Connector to PC

Pin No. Signal

1 Shield 2 TXD 3 RXD 4 RTS 5 CTS 6 DSR 7 GND

20 DTR

DB-25P

Connector to Printer

Pin No. Signal

1 F.G. 2 RXD 3 TXD 4 CTS 5 RTS 6 DTR 7 SG

20 DSR

APPENDIX 4 PRINT SAMPLES

ENGLISH VERSION EO1-33034

APPENDIX 4 PRINT SAMPLES

EA4-1

APPENDIX 4 PRINT SAMPLES

Font

APPENDIX 4 PRINT SAMPLES

ENGLISH VERSION EO1-33034

APPENDIX 4 PRINT SAMPLES

EA4-2

APPENDIX 4 PRINT SAMPLES (Cont.)

Bar codes

JAN8, EAN8 MSI

Interleaved 2 of 5 CODE39 (Standard)

NW7 JAN13, EAN13

UPC-E EAN13+2 digits

EAN13+5 digits CODE128

CODE39 (Full ASCII) CODE93

UPC-E+2 digits UPC-E+5 digits

EAN8+2 digits EAN8+5 digits

UPC-A UPC-A+2 digits

APPENDIX 4 PRINT SAMPLES

ENGLISH VERSION EO1-33034

APPENDIX 4 PRINT SAMPLES

EA4-3

APPENDIX 4 PRINT SAMPLES (Cont.)

UPC-A+5 digits UCC/EAN128

Industrial 2 of 5 POSTNET

Customer bar code Customer bar code of high priority

KIX Code RM4SCC

RSS-14 RSS-14 Stacked

RSS-14 Stacked Omnidirectional RSS Limited

RSS Expanded

Data Matrix PDF417

QR code Micro PDF417

MaxiCode CP Code

GLOSSARIES

ENGLISH VERSION EO1-33034

GLOSSARIES

Bar code

A code which represents alphanumeric characters by using a series of black and white stripes in different widths. Bar codes are used in various industrial fields: Manufacturing, Hospitals, Libraries, Retail, Transportation, Warehousing, etc. Reading bar codes is a fast and accurate means of capturing data while keyboard entry tends to be slow and inaccurate.

Batch mode

Issue mode that continuously prints media until the specified number of media has been printed.

Black mark

A mark printed on the media so that the printer can maintain a constant print position by detecting this mark.

Black mark sensor

A reflective sensor which detects the difference of potential between the black mark and print area to find the print start position.

Built-in rewinder mode

Printer mode of operation where an optional strip module is installed to take up printed media onto the build-in rewinder.

Cut mode

Printer mode of operation where an optional cutter module is installed to automatically cut media from the supply roll after they are printed. The print command can specify to cut every media or to cut after a set number of media have been printed.

Cutter module

A device used to cut the media.

DPI

Dot Per Inch The unit used to express print density.

Expansion I/O interface

An optional interface circuit that may be installed into printer to allow the printer to be connected to an external device such as a wrapping machine and to receive feed, print start, and pause signals from the external device and to send back print, pause, and error status signals to the external device.

Feed gap sensor

A transmissive sensor which detects the difference of potential between the gap between labels and the label to find the print position of the label.

Font

A complete set of alphanumeric characters in one style of type. E.g. Helvetica, Courier, Times

Gap

Clearance between labels

IPS

Inch per second The unit used to express print speed.

Label

A type of media with adhesive backing.

LCD

Liquid Crystal Display Installed on the operation panel and displays operation modes, error message and so on.

Media

Material on which data is printed by the printer. Label, tag paper, fanfold paper, perforated paper, etc.

PCMCIA interface

An optional interface circuit that may be installed into the printer to allow the use of the small credit card sized PC cards such as flash memory cards and LAN cards. PCMCIA is the acronym for Personal Computer Memory Card International Association.

GLOSSARIES

ENGLISH VERSION EO1-33034

GLOSSARIES

Pre-printed media

A type of media on which characters, logos, and other designs have been already printed.

Print head element

The thermal print head consists of a single line of tiny resistive elements and when current is allowed to flow through each element it heats up causing a small dot to be burned onto thermal paper or a small dot of ink to be transferred from a thermal ribbon to ordinary paper.

Print speed

The speed at which printing occurs. This speed is expressed in units of ips (inches per second).

Reflective sensor

See Black mark sensor.

Resolution

The degree of detail to which an image can be duplicated. The minimum unit of divided image is called a pixel. As the resolution becomes higher, the number of pixels increased, resulting in more detailed image

Ribbon

An inked film used to transfer an image onto the media. In the thermal transfer printing, it is heated by the thermal print head, causing an image to be transferred onto the media

Strip mode

A device used to remove labels from the backing paper.

Supply

Media and ribbon

Tag

A type of media with no adhesive. Usually tags are made of cardboard or other durable material.

Thermal direct printing

A printing method using no ribbon, but thermal media which reacts to heat. The thermal print head heats the thermal media directly, causing print image to be printed on the media.

Thermal print head

A print head using thermal transfer or thermal direct printing method.

Thermal transfer printing

A printing method that the thermal print head heats an ink or resin coating on the ribbon against the media, causing the ink/resin to transfer onto the media.

Threshold setting

A sensor setting operation to have the printer maintain a constant print position of pre-printed media.

Transmissive sensor

See Feed gap sensor.

USB (Universal Serial Bus)

An interface that is used to connect peripherals, such as a printer, keyboard, mouse. The USB allows disconnection of a USB device without turning off the power.

INDEX

ENGLISH VERSION EO1-33034

INDEX

A

Auto ribbon saving 2-11

B

Backing paper A1-3 Bar code A1-1 Batch mode 2-9 Black mark 2-8, A1-2, A1-4 Black mark length A1-3 Black mark sensor 2-8, 4-1 Built-in rewinder 2-10

C

Centronics 1-3, 2-3 Cut mode 2-10 Cutter module 2-10, 4-2, A1-2

D

Dimensions 1-3

E

Effective Print length A1-3 Effective print width A1-3 ERROR LED 1-4, 3-1 Error message 5-1 Expansion I/O interface 1-3, 2-3 Expansion I/O interface board A1-2

F

Fan filter 2-2 Feed gap sensor 2-8, 4-1 FEED key 1-4, 3-1 Flash memory card 2-12

G

Gap 2-8, A1-3 Gap length A1-3 Guaranteed print area A1-5

H

Head lever 1-4, 2-6

I

Interface 2-3, A1-1, A3-1 Issue mode 2-9, A1-1

J

Jammed media 5-3

L

Label 2-6, A1-2, A1-3 LCD message display 1-3, 1-4, 3-1

M

Media 2-6, 4-3, A1-2 Media length A1-3 Media pitch A1-3 Media sensor 2-8

O

ON LINE LED 1-4, 3-1 Operation Panel 1-3, 1-4, 3-1

P

Parallel interface 1-3 Parallel port 2-3 PAUSE key 1-4, 3-1 PCMCIA card 2-12 PCMCIA interface board 2-12, A1-2 Platen 1-4, 4-1 Power consumption A1-1 Power cord 1-2, 2-4 POWER LED 1-4, 3-1 Power switch 1-3, 2-4, 2-5 Pre-printed media 4-3, 5-4 Print head 1-4, 4-1 Print head block 1-4 Printing method A1-1 Printing speed A1-1

R

Reflective sensor 2-13, A1-4 Resolution A1-1 RESTART key 1-4, 3-1 Ribbon 2-11, 4-3, A1-5 Ribbon shaft 1-4, 2-11 Ribbon stopper 1-4, 2-11 Ribbon width A1-5 Rotation A1-1 RS-232C 1-3, 2-3, A3-1

INDEX

ENGLISH VERSION EO1-33034

INDEX

S

Serial interface 1-3 Strip mode 2-9 Strip module 2-9, A1-2 Supply voltage A1-1

T

Tag A1-2 Test print 2-13 Thermal direct 2-13, A1-1 Thermal transfer 2-13, A1-1 Threshold setting 5-4 Transmissive sensor 2-13, A1-3 Two-dimensional code A1-1

U

USB interface 1-3, 2-3, A1-2

W

Weight A1-1

EO30-33015

1

This supplement is applicable to the following Owner’s Manuals:

• B-SX4T Series (EO1-33034)

• B-SX5T Series (EO1-33036)

Precautions for using the Ribbon Saving Function

The ribbon saving module is standard on the B-SX5T series, but not on the B-SX4T series. Also, the ribbon saving function has been set to off by the parameter setting when the printer is delivered.

Therefore, to use the ribbon saving function on the B-SX4T series, it is necessary to install the B-9904-R-QM optional ribbon saving module and to enable the ribbon saving function by the parameter setting. Regarding the B-SX5T series, you only need to enable the ribbon saving function by the parameter setting.

When enabling the ribbon saving function, it must be set depending on the head lever position. For details, please contact the nearest TOSHIBA TEC service representative or sales agent.

Printer model and option Head lever position Parameter setting Ribbon saving function B-SX5T-TS12-QQ B-SX5T-TS12-QP B-SX4T-TS10-QQ B-SX4T-TS10-QP

Position •: Label or Position ‚: Tag

RBN SAVE OFF (Default)

Disabled

Position •: Label RBN SAVE ON(Label) Enabled for label B-SX5T-TS12-QQ B-SX5T-TS12-QP B-SX4T-TS10-QQ + B-9904-R-QM B-SX4T-TS10-QP + B-9904-R-QM

Position ‚: Tag RBN SAVE ON(TAG) Enabled for tag paper

NOTES:

1. Be sure to match the parameter setting to the head lever position according to the media type.

Mismatching may cause a failure of the ribbon saving module.

2. The amount of the saved ribbon differs depending on the print pattern and print speed.

3. When the head lever position is set to Position ‚: Tag and “RBN SAVE ON(TAG) ” is selected, the

amount of the saved ribbon is a little less than that of “RBN SAVE ON(Label)” with the head lever position •: Label due to a control of the mechanism.

SUPPLEMENT FOR OWNER’S MANUAL

TEC B-SX4T and B-SX5T SERIES

M

EO1-33034

TEC Thermal Printer

B-SX5T-QQ/QP

Owner's Manual

CE Compliance (for EU only)

This product complies with the requirements of EMC and Low Voltage Directives including their amendments.

VORSICHT:

•

Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)

•

Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.

Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation.

As an ENERGY STAR® Partner, TOSHIBA TEC has determined that this product meets the ENERGY STAR

®

guidelines for energy efficiency.

-- Outline of the International ENERGY STAR® Office Equipment Program --

The International ENERGY STAR

®

Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open sy st em in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations.

E

NERGY STAR is a U.S. registered mark.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

(for USA only)

Changes or modifications not expressly approved by manufacturer for compliance could void the user’s authority to operate the equipment.

“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.” “Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.”

(for CANADA only)

Safety Summary

ENGLISH VERSION EO1-33036

( ) i

6DIHW\6XPPDU\

Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment.

Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance.

0HDQLQJVRI(DFK6\PERO

This symbol indicates warning items (including cautions). Specific warning contents are drawn inside the symbol.

(The symbol on the left indicates a general caution.)

This symbol indicates prohibited actions (prohibited items). Specific prohibited contents are drawn inside or near the

symbol.

(The symbol on the left indicates “no disassembling”.)

This symbol indicates actions which must be performed. Specific instructions are drawn inside or near the ● symbol.

(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)

This indicates that there is the risk of

death

or

serious injury

if the

machines are improperly handled contrary to this indication.

Do not use voltages other than the voltage (AC) specified on the rating plate, as this may cause

fire

or

electric shock

.

Do not plug in or unplug the power cord plug with wet hands as this may cause

electric shock

.

If the machines share the same outlet with any other electrical appliances that consume large amounts of power, the voltage will fluctuate widely each time these appliances operate. Be sure to provide an exclusive outlet for the machine as this may cause

fire

or

electric shock

.

Do not place metal objects or water-filled containers such as flower vases, flower pots or mugs, etc. on top of the machin es. If metal objects or spilled liquid enter the machines, this may cause

fire

or

electric shock

.

Do not insert or drop metal, flammable or other foreign objects into the machines through the ventilation slits, as this may cause

fire

or

electric shock

.

Do not scratch, damage or modify the power cords. Also, do not place heavy objects on, pull on, or excessively bend the cords, as this may cause

fire

or

electrical shock.

If the machines are dropped or their cabinets damaged, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause

fire

or

electric shock

.

Continued use of the machines in an abnormal condition such as when the machines are producing smoke or strange smells may cause

fire

or

electric shock

. In these cases, immediately turn off the power switches and disconnect the power cord plugs from the outlet. Then, contact your authorised TOSHIBA TEC representative for assistance.

:$51,1*

$Q\ RWKHU WKDQ WKH VSHFLILHG $& YROWDJH LV SURKLELWHG

3URKLELWHG

'LVFRQQHFW WKH SOXJ

Safety Summary

ENGLISH VERSION EO1-33036

( ) ii

If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorised TOSHIBA TEC representative for assistance. Continued use of the machine in that condition may cause

fire

or

electric shock

.

When unplugging the power cords, be sure to hold and pull on the plug portion. Pulling on the cord portion may cut or expose the internal wires and cause

fire

or

electric shock

.

Ensure that the equipment is properly grounded. Extension cables should also be grounded.

Fire

or

electric shock

could occur on improperly grounded equipment.

Do not remove covers, repair or modify the machine by yourself. You may be

injured

by high voltage, very hot parts or sharp edges inside the machine.

This indicates that there is the risk of personal

Injury

or

damage

to

objects if the machines are improperly handled contrary to this indication.

Precautions

The following precautions will help to ensure that this machine will continue to function correctly.

●

Try to avoid locations that have the following adverse conditions: * Temperatures out of the specification * Direct sunlight * High humidity * Shared power source * Excessive vibration * Dust/Gas

●

The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild

detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic

covers.

●

USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.

●

DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high

temperatures, high humidity, dust, or gas.

●

Ensure the printer is operated on a level surface.

●

Any data stored in the memory of the printer could be lost during a printer fault.

●

Try to avoid using this equipment on the same power supply as high voltage equipment or equipment

likely to cause mains interference.

●

Unplug the machine whenever you are working inside it or cleaning it.

●

Keep your work environment static free.

●

Do not place heavy objects on top of the machines, as these items may become unbalanced and fall

causing injury.

●

Do not block the ventilation slits of the machines, as this will cause heat to build up inside the

machines and may cause fire.

●

Do not lean against the machine. It may fall on you and could cause injury.

●

Care must be taken not to injure yourself with the printer paper cutter.

●

Unplug the machine when it is not used for a long period of time.

●

Place the machine on a stable and level surface.

Request Regarding Maintenance

●

Utilize our maintenance services.

After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance

once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.

●

Our preventive maintenance service performs the periodic checks and other work required to maintain

the quality and performance of the machines, preventing accidents beforehand.

For details, please consult your authorised TOSHIBA TEC representative for assistance.

●

Using insecticides and other chemicals Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or other parts to deteriorate or cause the paint to peel.

&$87,21

'LVFRQQHFW WKH SOXJ

&RQQHFW D JURXQGLQJ ZLUH

'LVFRQQHFW WKH SOXJ

1R GLVDVVHPEOLQJ

ENGLISH VERSION EO1-33036

TABLE OF CONTENTS

Page

1. PRODUCT OVERVIEW........................................................................................................E1-1

1.1 Introduction..................................................................................................................E1-1

1.2 Features ......................................................................................................................E1-1

1.3 Unpacking....................................................................................................................E1-1

1.4 Accessories ................................................................................................................E1-2

1.5 Appearance .................................................................................................................E1-3

1.5.1 Dimensions...................................................................................................................E1-3

1.5.2 Front View.....................................................................................................................E1-3

1.5.3 Rear View.....................................................................................................................E1-3

1.5.4 Operation Panel............................................................................................................E1-4

1.5.5 Interior...........................................................................................................................E1-4

2. PRINTER SETUP.................................................................................................................E2-1

2.1 Precautions..................................................................................................................E2-1

2.2 Procedure before Operation.........................................................................................E2-2

2.3 Fitting the Fan Filter.....................................................................................................E2-2

2.4 Connecting the Cables to Your Printer.........................................................................E2-3

2.5 Connecting the Power Cord.........................................................................................E2-4

2.6 Turning the Printer ON/OFF.........................................................................................E2-5

2.6.1 Turning ON the Printer .................................................................................................E2-5

2.6.2 Turning OFF the Printer ...............................................................................................E2-5

2.7 Loading the Media .......................................................................................................

E2-6

2.8 Loading the Ribbon.................................................................................................E2-12

2.9 Inserting the Optional PCMCIA Cards....................................................................E2-14

2.10 Test Print..................................................................................................................E2-15

3. ON LINE MODE....................................................................................................................E3-1

3.1 Operation Panel...........................................................................................................E3-1

3.2 Operation.....................................................................................................................E3-2

3.3 Reset...........................................................................................................................E3-2

3.4 Dump Mode.................................................................................................................E3-3

4. MAINTENANCE ...................................................................................................................E4-1

4.1 Cleaning ......................................................................................................................E4-1

4.1.1 Print Head/Platen/Sensors...........................................................................................E4-1

4.1.2 Covers and Panels.......................................................................................................E4-2

4.1.3 Optional Cutter Module ................................................................................................E4-2

4.2 Care/Handling of the Media and Ribbon ......................................................................E4-3

5. TROUBLESHOOTING..........................................................................................................E5-1

5.1 Error Messages............................................................................................................E5-1

5.2 Possible Problems.......................................................................................................E5-2

5.3 Removing Jammed Media...........................................................................................E5-3

5.4 Threshold Setting.........................................................................................................E5-4

ENGLISH VERSION EO1-33036

APPENDIX 1 SPECIFICATIONS...............................................................................................EA1-1

A1.1 Printer........................................................................................................................EA1-1

A1.2 Options ......................................................................................................................EA1-2

A1.3 Media.........................................................................................................................EA1-2

A1.3.1 Media Type .....................................................................................................EA1-2

A1.3.2 Detection Area of the Transmissive Sensor....................................................EA1-3

A1.3.3 Detection Area of the Reflective Sensor.........................................................EA1-4

A1.3.4 Effective Print Area.........................................................................................EA1-4

A1.4 Ribbon.......................................................................................................................EA1-5

APPENDIX 2 MESSAGES AND LEDS .....................................................................................EA2-1

APPENDIX 3 INTERFACE........................................................................................................EA3-1

APPENDIX 4 PRINT SAMPLES................................................................................................EA4-1

GLOSSARIES INDEX

CAUTION!

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorised Service representative with regard to any queries you may have in this manual.

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user ma

y

be required to take adequate measures.

WARNING!

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33036

1.1 Introduction

E1- 1

1. PRODUCT OVERVIEW

1.1 Introduction

1.2 Features

1.3 Unpacking

Thank you for choosing the TEC B-SX5T series thermal printer. This Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual.

This printer has the following features:

• The print head block can be opened providing smooth loading of

media and ribbon.

• Various kinds of media can be used as the media sensors can be

moved from the centre to the left edge of the media.

• The strip module, ribbon saving module, and expansion I/O interface

board are provided on this printer as standard.

• When the optional interface board is installed, Web functions such as

remote maintenance and other advanced network features are available.

• Superior hardware, including the specially developed 12 dots/mm

(306 dots/inch) thermal print head which will allow very clear print at a printing speed of 76.2 mm/sec. (3 inches/sec.), 127.0 mm/sec. (5 inches/sec.), or 203.2 mm/sec. (8 inches/sec.).

• Besides the optional Cutter Module, there are also an optional

PCMCIA Interface Board, LAN Interface Board, and the USB Interface Board.

Unpack the printer as per the Unpacking Instructions supplied with the printer.

NOTES:

1. Check for damage or scratches on the printer. However, please note that TOSHIBA TEC shall have no liability for any damage of any kind sustained during transportation of the product.

2. Keep the cartons and pads for future transportation of the printer.

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33036

1.4 Accessories

E1- 2

1.4 Accessories

When unpacking the printer, please make sure all the following accessories are supplied with the printer.



US Power Cord (1 pc.)

(P/No. FBCB0030203)

QQ model only



CD-ROM (1 pc.)

QQ (P/No.: 7FM00332000) QP (P/No.: 7FM00256000)



Rewinder Guide Plate (1 pc.)

(P/No.: FMBD0034501)



EU Power Cord (1 pc.)

(P/No.EKA-0030001) QP model onl

y



Fan Filter (1 pc.) (P/No. FMBB0036801)



SMW-4x8 Sems Screws (2 pcs.)

(P/No.: X0-00161000)

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33036

1.5 Appearance

E1- 3

1.5 Appearance

1.5.1 Dimensions

1.5.2 Front View

1.5.3 Rear View

The names of the parts or units introduced in this section are used in the following chapters.

Dimensions in mm (inches)

LCD Message Display

Operation Panel

Power Switch

{

: OFF

|: ON

Media Outlet

Top Cover

Expansion I/O Interface Connector

Serial Interface Connector (RS-232C)

Parallel Interface Connector (Centronics)

Supply Window

PCMCIA Card Slot (Option), USB Connector (Option), or LAN Connector (Option)

AC Power Inlet

291 460

308

(12.1)

291 (11.5)

460 (18.1)

USB Connector (Option) or LAN Connector (Option)

1. PRODUCT OVERVIEW

ENGLISH VERSION EO1-33036

1.5 Appearance

E1- 4

1.5.4 Operation Panel

1.5.5 Interior

Please see Section 3.1 for further information about the Operation Panel.

LCD Message Display

ON LINE LED (Green)

ERROR LED (Red)

[PAUSE]

key

POWER LED

(Green)

[FEED]

ke

y

[RESTART]

ke

y

Ribbon Stoppe

r

Print Head Block

Head Lever

Ribbon Shaft

Supply Holder

Locking Ring

Supply Shaft

Print Head

Platen

Take-up Spool