TEC B-870 User Manual

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Page 1

TEC Thermal Printer

B-870 SERIES

Maintenance Manual

Document No. EM18-33013

Original Jan., 1995 (Revision )

PRINTED IN JAPAN

Page 2

(Revision Date: Jul. 26 ’99)

TABLE OF CONTENTS

Page

1. UNPACKING ...................................................................................................... 1- 1

1.1 PROCEDURES...........................................................................................1- 1

1.2 CHECKS ..................................................................................................... 1- 1

2. MAJOR UNIT REPLACEMENT.......................................................................... 2- 1

2.1 REPLACING THE CPU PC BOARD........................................................... 2- 2

2.2 REPLACING THE PS UNIT ........................................................................ 2- 4

2.3 REPLACING THE STEPPING MOTORS AND BELTS .............................. 2- 5

2.4 REPLACING THE RIBBON MOTORS........................................................2- 6

2.5 REPLACING THE SOLENOID....................................................................2- 6

2.6 REPLACING THE PRINT HEAD ................................................................ 2- 8

2.7 REPLACING THE PLATEN ........................................................................ 2- 9

2.8 REPLACING THE ROLLER BELT AND FEED ROLLER .......................... 2-10

2.9 REPLACING THE MEDIA SENSORS ....................................................... 2-12

2.10PERIODIC PARTS REPLACEMENT......................................................... 2-13

EM18-33013

3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT ........................ 3- 1

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)......................... 3- 1

3.2 CUTTER MODULE (B-4208-QM) ............................................................... 3- 3

3.3 MEMORY MODULE.................................................................................... 3- 5

3.4 STRIP MODULE (B-4908-H-QM) ............................................................... 3- 6

3.5 STABILIZER KIT ......................................................................................... 3- 7

4. MECHANISM DESCRIPTION ............................................................................ 4- 1

4.1 CUTTER DRIVE.......................................................................................... 4- 1

5. TROUBLESHOOTING........................................................................................ 5- 1

6. DIAG. TEST OPERATION.................................................................................. 6- 1

7. PROGRAM DOWN LOAD .................................................................................. 7- 1

7.1 FLOPPY DISK............................................................................................. 7- 1

7.2 SETUP ........................................................................................................ 7- 1

7.3 DOWN LOAD PROCEDURE ...................................................................... 7- 2

7.4 ERROR CODE............................................................................................ 7- 3

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

Page 3

1. UNPACKING

1.1 PROCEDURE

1) Open the carton.

2) Unpack the accesories from the carton

3) Unpack the side pads (L)/(R) and the printer from the carton.

EM18-33013

1.1 PROCEDURE

4) Place the printer on a level surface.

Holder Shaft

Left/Right Side Holders

Accessory Board

Side Pad (L)

Owner’s Manual

Unpacking Procedure

Holder Base

Media Holder

Thumbscrew (M-4x6)

Power Cord

Print Head Cleaner

Side Pad (R)

Thermal printer

Carton

1.2 CHECKS

1) Check for damage or scratches on the machine.

2) Confirm that none of the accessories are missing.

NOTE: Keep the carton and side pads for later transport.

1-1

Fig. 1-1

Page 4

2. MAJOR UNIT REPLACEMENT

EM18-33013

2. MAJOR UNIT REPLACEMENT

WARNING!

Disconnect power cord before replacing important parts.

CAUTION:

1. NEVER separate the ribbon motors from the attaching plate (bracket), because doing so will change their adjustment. (See Fig. 2-8)

2. NEVER remove the two screws painted red on the side of the print block. (See Fig. 2-11)

3. NEVER remove screws unless directed to do so in this manual. Removing screws may change pre-set adjustments.

1) Turn the power off.

2) Open the right side and top covers.

3) Remove the six screws (FL-4x6, B-4x6 and B-3x8) to detach the left side cover.

4) Remove the (B-4x6) screw to remove the bottom plate.

Top Cover

Screw (B-4x6)

Screw (B-3x8)

Left Side Cover

Bottom Plate

Screw (B-3x8)

Screw (FL-4x6)

Right Side Cover

Fig. 2-1

NOTE: Instructions to open the top and right side covers and to remove the left side cover are omitted

from each removal/installation procedure provided below.

■ Lubrication

CAUTION:

1. Lubrication: During parts replacement

2. Kinds of oil: FLOIL G-488: 1 Kg can. (Parts No. 19454906001).

3. Do not spray the inside of the printer with lubricants. Unsuitable oil can damage the mechanism.

All machines are generally delivered in their best condition. Efforts shoud be made to keep them that way. Lack of oil, or the presence of debris or dust, may cause an unexpected failure. To maintain in optimal operating condition, periodically clean the machine and apply the proper kinds of oil to each part in which librication is needed. Although the frequency of lubrication varies according to how often the machine is used, as a minimum it is necessary to lubricate before any part becomes dry. It is also necessary to wipe off excessive oil or it will collect dirt.

2-1

Page 5

2. MAJOR UNIT REPLACEMENT

2.1 REPLACING THE CPU PC BOARD

CAUTION:

Replace only with the same type and rated fuse for continued protection against risk of fire.

1) Detach the 11 connectors from the CPU PC board.

2) Remove the 7 screws (SM-3x5B and FL-3x5) to detach the CPU PC board.

Screw (SM-3x5B)

Screw (FL-3x5)

EM18-33013

CPU PC Board

Connector

Screw (SM-3x5B)

NOTE: Be sure to support the CPU PC board when detaching the connectors.

3) Replace the CPU PC board and reassemble in the reverse order of removal.

Fig. 2-2

2-2

Page 6

2. MAJOR UNIT REPLACEMENT

2.1 REPLACING THE CPU PC BOARD

(Revision Date Mar. 15 ’96)

4) Adjust the ribbon end sensor. After replacing the CPU PC board or changing ribbon type, be sure to adjust the ribbon end sensor in the following procedure with the ribbon being used.

NOTE: Use TOSHIBA TEC-approved ribbons.

1 Set the ribbon so that the ribbon end sensor

can detect the ribbon, Turn the power on.

2 Turn the VR1 so that the voltage between Pin

1 (GND) and Pin 7 of CN10 is 3.0 ± 0.2 V as measured with an oscilloscope.

3 Turn the power off and mount the left side

cover and top cover.

Fig. 2-3

EM18-33013

Range : 1V / 0.2 m sec.

Voltage

0.2V

3.0

VR1

GND

Fig. 2-4

5) Adjust the black mark sensor. Refer to page 6-40 for the adjustment procedure for the black mark sensor which is adjusted by key entries in system mode.

6) Adjust the feed gap sensor. Refer to page 6-41 for the adjustment procedure for the feed gap sensor which is adjusted by key entries in system mode.

CAUTION:

Be careful when replacing the CPU PC board, since a non-resettable counter (IC32) is installed on thisboard. (Refer to Section 6.2.1 Maintenance Counter Printing.)If this counter should be reset, replace IC32.

2-3

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2. MAJOR UNIT REPLACEMENT

2.2 REPLACING THE PS UNIT

EM18-33013

2.2 REPLACING THE PS UNIT

CAUTION:

Replace only with the same type and rated of fuse for continued protection against risk of fire.

1) Detach all connectors from the CPU PC board.

2) Remove the two screws (FL-4 x 6) to detach the PS unit. Pushing the AC power inlet from behind will ease the removal of the PS unit.

3) Disconnect the PS cable from the PS unit.

Connecter

Screw (FL- 4x6)

CPU PC Board

PS Cable

Screw (FL- 4x6)

PS Unit

Fig. 2-5

4) Replace the PS unit and reassemble in the reverse order of removal. Insert the PS cable into the notch A .

2-4

Page 8

2. MAJOR UNIT REPLACEMENT

2.3 REPLACING THE STEPPING MOTOR

1) Remove the 4 screws (FL-4x6) to detach the front plate.

Platen Belt

Screw (FL-4x6)

EM18-33013

2.3 REPLACING THE STEPPING MOTOR

Feed Roller Belt

Front Plate

Screw (FL-4x6)

Fig. 2-6

2) Disconnect the cable from CN14 on the CPU PC board.

3) Remove the two screws (SM-4x10C), take the two belts off the pinion gear, and remove the stepping motor.

Stepping Motor

CN14

CPU PC Board

Screw (SM-4x10C)

Fig. 2-7

4) When replacing the stepping motor, place the platen belt around the pinion gear first, then the feed roller belt, so that the partition is positioned between the two belts. Press down on the stepping motor with 3.5 Kg ± 300 g force and secure it so the platen belt and feed roller belt have no slack, are engaged ,and evenly tense.

5) Reassemble in the reverse order of removal.

2-5

Page 9

2. MAJOR UNIT REPLACEMENT

2.4 REPLACING THE RIBBON MORTOR

EM18-33013

2.4 REPLACING THE RIBBON MOTORS

CAUTION:

NEVER separate the ribbon motor from the attaching plate because doing so will change their adjustment.

1) Remove the CPU PC board. (Refer to section 2.1.)

2) Detach the connector and remove the two SM-3x5B screws to detach the ribbon motors.

Connector

FLOIL G-488

Attaching Plate

Ribbon Motor

(Red)

FLOIL G-488

Screw (SM-3x5B)

Riboon Motor

Screw (SM-3x5B)

Attaching Plate

Connector

(Black)

Dowels

Fig. 2-8

3) Replace the ribbon motors, then align the dowels to attach the ribbon motors. Reassemble in the reverse order of removal.

2.5 REPLACING THE SOLENOID

NOTE: This procedure can be done without removing the left side cover.

1) Remove the two SM-4x8B screws, detach the connectors, and remove the solenoid unit (R).

2) Remove the two SM-4x8B screws, disconnect the cables from CN1, CN2 and CN3 on the RSV PC board and detach the solenoid unit (L).

CN1 (Solenoid L)

CN2 (Solenoid R)

Solenoid

Screw (SM-4x8B)

Solenoid Unit (R)

RSV PC Board

CN3

Solenoid Attaching Plate

Solenoid Unit (L)

Fig. 2-9

Connecter

2-6

Page 10

2. MAJOR UNIT REPLACEMENT

(Revision Date Aug. 18 ’95)

2.5 REPLACING THE SOLENOID

EM18-33013

3) Remove the two SM-3 x 6B screws each from the solenoid units (L) and (R) to detach the solenoid.

4) Replace the solenoid and attach it to the solenoid attaching plate. Be careful of the differences in length of the solenoid cables when installing the solenoid.

5) Assemble the solenoid unit so that the head up link engages the spring pin.

Spring Pin

Solenoid

Head Up Link

Fig. 2-10

NOTE: Make sure to remove any dust that appears during removal or installation because it may affect

the print quality.

CAUTION:

Take care to orient the screws so that they are vertically aligned with the solenoid attaching plate.

6) Insert piled 10 pieces of tag paper of 8 inches (203.2 mm) in width, 0.16 mm in thickness (I-BESTS is recommended) between the print head and the platen. Then turn the head lever to the LOCK position.

7) Press and hold the link against the solenoid, and then press and fit the solenoid unit sungly to the link. Secure the solenoid unit with the screws.

8) Reassemble in the reverse order of removal.

Link

Press

Solenoid Unit

Print Head

Paper Thickness: 1.6 mm

Platen

Fig. 2-11

2-7

Page 11

2. MAJOR UNIT REPLACEMENT

2.6 REPLACING THE PRINT HEAD

CAUTION:

1. NEVER touch the element when handling the print head.

2. NEVER touch the connector pins to avoid damage to the print head by static electricity.

3. NEVER remove the two screwws painted red on the side of the print block.

NOTE: This procedure can be done without removing the left side cover.

1) Remove the two (B-4x4) screws to detach the head cover plate.

2) Pull right to remove the front shaft.

Screw (B-4 x 4)

Head Cover Plate

EM18-33013

Front Shaft

3) Turn the head lever counterclockwise to lift the print head.

4) Remove the head fixing screw and pull out the print head.

5) Disconnect the two cables and remove the print head.

Connector

Print Head

Head Fixing Screw

NOTE:Never remove the bracket.

Head Lever

Connecter

Fig. 2-12

Fig. 2-13

6) Replace the print head and reassemble in the reverse order of removal.

7) Refer to page 6-44 and clear the maintenance counter.

8) Refer to page 6-31 and perform a test print.

2-8

Page 12

2. MAJOR UNIT REPLACEMENT

2.7 REPLACING THE PLATEN

EM18-33013

2.7 REPLACING THE PLATEN

1) Remove the front plate. (Refer to Fig. 2-6.)

2) Loosen the two screws (SM-4 x 10C) securing the stepping motor.

3) Remove the (FL-4 x 6) screw to detach the platen positioning plate.

4) Take the platen belt off the platen pulley, move the platen fully to the right and remove the platen from the left end.

Platen Belt

Platen Pulley

Platen

Platen Positioning Plate

Screw (FL-4 x 6)

Fig. 2-14

5) Replace and install the platen, then place the platen belt around the platen pulley.

6) Install the platen positioning plate.

7) Press down on the stepping motor with 3.5 Kg ± 300 g force and secure it so the platen belt and the feed roller belt have no slack, are engaged and evenly tense.

8) Reassemble the remaining parts in the reverse order of removal.

2-9

Page 13

2. MAJOR UNIT REPLACEMENT

2.8 REPLACING THE ROLLER BELT AND FEED ROLLER

1) Lower the pinch roller lever.

2) Remove the white screw to detach the ribbon end sensor plate.

3) Remove the FL-3 x 5 screw, cut the cable band and remove the head-up switch.

4) Detach the connector of the ribbon end sensor.

EM18-33013

5) Removal the pinch roller block.

Pinch Roller Block

Cable Band

FL-3 x 5

Connector

White Screw

Notch

Ribbon End Sensor Plate

Head-Up Switch

Pinch Roller Lever

Stud

Fig. 2-15

NOTE: Fit both sides of the studs into the notches when installing the ribbon end sensor plate.

6) Remove the four E-rings (E-5), pinch roller holder, bush, pinch roller washer, and then roller belt.

E-ring (E-5)

Bush

Pinch Roller Holder

Pinch Roller Washer

Roller Belt

2-10

Fig. 2-16

Page 14

2. MAJOR UNIT REPLACEMENT

2.8 REPLACING THE ROLLER BELT AND FEED ROLLER

EM18-33013

7) Remove the two (FL-4x6) screws and detach the media plate.

8) Remove the two (FL-4x6) screws and detach the media guide unit.

9) Loosen the two (SM-4x10C) screws securing the stepping motor.

10) Remove the two screws to detach the feed roller positioning plate.

11) Take the feed roller belt off the feed roller, move the feed roller fully to the left and remove the feed roller form the right end.

Roller Pulley

Feed Roller Feed

Feed Roller Belt

Stud Feed Roller Positioning Plate

Screw (FL-4x6)

Media Plate

Notch

Media Guide Unit

Screw (FL-4x6)

Fig. 2-17

NOTE: Fit both sides of the studs into the notches when installing the media guide unit.

12) Replace and install the feed roller, place the feed roller belt around the feed roller pulley.

13) Install the feed roller positioning plate.

14) Press down on the stepping motor with 3.5 Kg ± 300 g force and secure it so the platen belt and the feed roller belt have no slack, are engaged and evenly tense.

15) Reassemble the remaining parts in the reverse order of removal.

2-11

Page 15

2. MAJOR UNIT REPLACEMENT

2.9 REPLACING THE MEDIA SENSOR

EM18-33013

2.9 REPLACING THE MEDIA SENSOR

CAUTION:

1. When using the fixed sensor, line up the feed gap sensors between the upper and lower sensors.

When shipped from the factory, the black mark sensor is positioned at the center of the effective print area and the feed gap sensor is located 10 mm left of center as viewed from the front.

1) Detach the 4 connectors from the fixed/movable media sensors.

2) Remove the two screws (FL-3 x 4) and the sensor holder to detach the media sensor unit.

3) Turn the knob of the sensor shaft clockwise and remove the movable media sensor.

4) Remove the E-ring (E-3) from the sensor shaft and detach the lower fixed media sensor.

Media Sensor Unit

Knob

Fixed Media Sensor

E-ring (E-3)

Movable Media Sensor

Media Guide Plate

Screw (FL-3x4)

Connecter

Fig. 2-18

5) Remove the white screw to detach the media guide plate.

6) Remove the two SM-3 x 6B screws, then unclamp and detach the upper fixed media sensor.

Upper Fixed Media Sensor

Screw (SM-3 x 6B)

Media Guide Plate

White Screw

Clamp

Fig. 2-19

7) Replace the fixed/movable media sensors and reassemble in the reverse order of removal.

2-12

Page 16

2. MAJOR UNIT REPLACEMENT

2.10 PERIODIC PARTS REPLACEMENT

(Revision Date Sep. 29 ’95)

EM18-33013

2.10 PERIODICAL PART REPLACEMENT

.oNemaNtraP.oNtraP

1rotoMnobbiR

2dioneloS 3netalP1054400CBMFmK05

4relloRdeeF1064400CBMFmK05

1050300BBMF 2050300BBMF

2012300BBMF 3012300BBMF

mK037

folavretnIdradnatS

tnemecalpeR

semit000,000,1

Since the above intervals are the standard values for a fully maintained machine, they are not guaranteed, The values vary depending on the operating environment (dust or debris) or use of proper media and ribbon.

2-13

Page 17

3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

WARNING!

Make sure to unplug the power cord before installing any optional equipment.

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

EM18-33013

Description BPE PC board BPC PC board

Printer cable

Cable support plate

The high speed PC interface board can be used together with the IBM PC-AT or compatible machine only.

1) Open the top cover and right side cover. (See Fig. 2-1.)

2) Remove the left side cover. (See Fig. 2-1.)

3) Remove the two FL-3 x 5 screws to detach the blind plate.

4) Pass the printer cable through the opening.

5) Fasten the ground wire of the printer cable to the CPU PC board at the upper right with the SM-3 x 6B screw which secures the CPU PC board.

6) Remove the two SM-4 x 8C screws from the BPE attachment plate.

7) Install the BPE PC board on the CN5 of the CPU PC board with the screws removed in step 6.

Screw (SM-3 x 5B)

Q'ty/Unit

1 1 1 1

Description

Locking support

Program diskette

Owner's Manual

Ground Wire

Q'ty/Unit

2 1 1

Opening

Blind Plate

Screw (FL-3 x 5)

Printer Cable

CPU PC Board

Screw (SM-4 x 8C)

BPE PC Board

Connector (CN5)

Fig. 3-1

3-1

Page 18

3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM)

EM18-33013

8) Connect the printer cable to connecter (CN1) on the BPE PC board.

9) Place the cable strain relief of the printer cable in the notch of the cable support plate. Secure the cable strain relief to the cable support plate by turning the nut.

10) Attach the cable support plate to the printer with the FL-3 x 5 screws removed in the step 3.

Cable Strain Relief

Screw (FL-3 x 5)

Cable Support Plate

Nut

BPE PC Board

Connector (CN1)

Printer Cable

11) Reassemble in the reverse order of removal.

12) The following procedure should be employed with your PC.

13) Set the DIP SW. on the BPC PC board for the I/O address according to your PC.

Fig. 3-2

14) Install the BPC PC board in the expansion port bus line of your PC.

15) Connect the printer cable mentioned in step 5 to the BPC PC board.

16) Insert the attached FDK into the FDD and install the data in the hard disk. Since the installation procedure is different between MS-DOS and Windows, refer to the respective owner’s manual.

17) Perform a motion check.

3-2

Page 19

3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

3.2 CUTTER MODULE (B-4208-QM)

SVO7A1003: Nov. 21 ’97

EM18-33013

3.2 CUTTER MODULE (B-4208-QM)

NOTE: This module cannot be used together with the B-4908-H-QM strip module. Remove the strip

module if it has been attached to the printer.

Description Q’ty/Unit Description Q’ty/Unit Cutter Unit 1 Cutter Attaching Screw 2 Cutter 1 Screw (FL-4x6) 2 Cutter Harnes 1 Screw (SM-4x6C) 1 Cutter Support 1 Cleaner 1

1) Open the right side cover and the top cover. (See Fig. 2-1.)

2) Remove the left side cover. (See Fig. 2-1.)

3) Remove the front plate. (See Fig. 2-6.)

4) Remove the screw (SM-4x8B) and two connectors to detach the operation panel.

5) Attach the cutter support to the main frame with the two screws (FL-4x6).

Screw (FL-4x6)

Connector

Screw (SM-4x8B)

Main Frame

Cutter Support

Screw (FL-4x6)

Operation Panel

Connector

Fig. 3-3

6) Install the cutter unit with the attached four screws (cutter attaching screw, SM-4x6C and FL-4x6).

7) Connect the cutter harness to CN1 on the cutter I/F PC board through the opening of the cutter unit. When installing the cutter, make sure that the cutter guide is not in contact with the platen. If it is, print failure or noise may be caused.

3-3

Fig. 3-4

Page 20

3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

8) Connect the cutter cable to the CN15 on the CPU PC board.

CPU PC Board

(Revision Date Sep. 27 ’95)

EM18-33013

3.2 CUTTER MODULE (B-4208-QM)

Cutter Unit

Cutter Harness

9) Mount the cutter cover with the two screws.

Cutter Cover

Fig. 3-5

Screw

Cutter Attaching Screw

Fig. 3-6

10) Mount the operation panel and the left side cover on the printer.

11) Close the top and right covers.

12) After reassembly is complete, perform a test print to confirm that the cutter works properly. If the print start position becomes misalign when media is fed in the reverse direction, fine adjust the back feed value using the Back Feed Fine Adjustment procedure in diag. mode.

NOTES: 1. If the top edge of label winds onto the platen in cut issue, set DIP SW. 1-5 to ON.

(Refer to the Owner’s Manual.)

2. Retain the parts that are removed during installation of the cutter unit. They will be required when the printer is modified to a standard type.

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etalptnorF1 )6x4-LF(wercS3

3-4

Page 21

3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

(Revision Date Apr. 7 '98)

3.3 MEMORY MODULE

EM18-33013

■ Adjusting the Cutter Guide Plates

After replacing the cutter unit the following adjustment procedure should be employed to prevent paper jams.

1. Attach the cutter guide plate A with two SM-4 x 6C screw so that the fixed cutter is positioned 0.1 mm to 0.4 mm above the bottom of the cutter guide plate A.

2. Attach the cutter guide plate B with two FL-4 x 8 screws so that there is a clearance of 0.5 mm between the cutter guide plate A and cutter guide plate B using a clearance gauge.

Screw (SM-4 x 6)

Fixed Cutter

Cutter Guide Plate B

0.1 ~ 0.4 mm

0.5 mm

Fig. 3-7

Screw (FL-4 x 8)

Cutter Guide Plate A

3.3 MEMORY MODULE

1) Open the right side cover and the top cover. (See Fig. 2-1.)

2) Remove the left side cover. (See Fig. 2-1.)

3) Remove the CPU PC board. (See Fig. 2-2.)

4) Directly connect the D-RAM PC board to CN20 on the CPU PC board, and then secure it with the two locking support.

Locking Suppoert

CPU PC Board

D-RAM PC Board Ass’y

IC20

MAR

yticapaC

BM20.023x3.3120.061x3.312dradnatS BM43.166x3.3126.033x3.312noitpO

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ezisgniward.xaM

)mm()H(x)W()lamron(

eziagniward.xaM

)mm()H(x)W()ylf-eht-no(

3-5

Fig. 3-8

skrameR

Page 22

3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

3.4 STRIP MODULE (B-4908-H-QM)

(Revision Date Aug. 18 ’95)

EM18-33013

3.4 STRIP MODULE (B-4908-H-QM)

NOTE: This module cannot be used together with the B-4208-QM cutter module. Remove the cutter

module if it has been attached to the printer.

noitpircseDtinU/yt'Q

tinUpirtS1

ssenraHpirtS1

1) Open the right side cover and the top cover. (See Fig. 2-1)

2) Remove the left side cover (See Fig. 2-1)

3) Remove the front plate (See Fig. 2-6)

4) Remove the operation panel (See Fig. 3-3)

5) Connect the strip harness to the CN2 on the PWM PC board through the opening of the strip base.

6) Install the strip unit to the printer with the four FL-4 x 6 screws removed in STEP 3.

7) Connect the strip harness to the CN15 on the CPU PC board.

8) Connect the strip sensor harness to the CN12 on the CPU PC board.

CPU PC Board

CN12

CN15

Strip Harness

Screw (FL-4 x 6)

Strip Unit

Strip Sensor Harness

PWM PC Board

CN2

Strip Base

Screw (FL-4 x 6)

9) Mount the operation panel and the left side cover on the printer.

Strip Harness

Opening

Fig. 3-9

10) Close the top and right covers.

11) Refer to Section 6.4 of the Maintenance Manual to load the label and make a test print to check forproper strip issue. If not, refer to Section 6.3.2 of the Maintenance Manual to adjust the strip position.

3-6

Page 23

3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

3.5 STABILIZER KIT

(Revision Date: Jul. 26 ’99)

EM18-33013

3.5 STABILIZER KIT

Stabilizer PC Board Ass’y (1 pc.)

Harness S (1 pc.) ... Yellow Harness P (1 pc.) ... Black

Installation Manual (1 pc.)

EU Standard Sticker (1 pc.)

1) Turn the power of the printer off, then open the top cover. Remove the six screws to detach the left side cover.

Top Cover

Left Side Cover

Screw

Fig. 3-10

2) Detach the yellow and the red cables from the CN 9 and the CN 17 on the CPU PC board.

CN9

CN17

3-7

Fig. 3-11

Page 24

3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

(Revision Date: Jul. 26 ’99)

EM18-33013

3.5 STABILIZER KIT

3) Connect the harness S (yellow) to the CN 9 on the CPU PC board and the harness P (black) to the CN 17, respectively.

NOTE: As for the harness, connect the connector housing which has fewer pins to the connector on

the CPU PC board side.

CN9

CN17

Harness P (Black)

Harness S (Yellow)

Fig. 3-12

4) Remove the screw A, then insert the guide plate provided to the stabilizer PC board ass’y into the square hole of the part B. Secure the stabilizer PC board ass’y using the screw A.

Guide Plate

Stabilizer PC Board Ass’y

Guide Plate

Square Hole

Part B

Screw A

Stepping Motor

Fig. 3-13

3-8

Page 25

3. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT

(Revision Date: Jul. 26 ’99)

EM18-33013

3.5 STABILIZER KIT

5) Connect the harness S (yellow) to the CN 2 on the stabilizer PC board ass’y and the harness P (black) to the CN 3, respectively. Respectively connect the red and the yellow cables detached in the step 2 to the CN 4 and the CN 5 on the stabilizer PC board ass’y.

CN 2:Harness S(Yellow) CN 4:Red cable CN 3:Harness P (Black) CN 5:Yellow cable

NOTES: 1. The connector design prevents wrong insertion. Therefore, when you connect the

connectors, care must be taken to the connector faces and avoid forcibly pressing the connectors.

2.After you connect the connectors, check that no looseness exists on them.

CN2

CN5

CN4

CN3

Harness P (Black)

Harness S (Yellow)

Yellow Cable

Red Cable

Fig. 3-14

6) Secure the left side cover using the six screws, then close the top cover. Stick the attached EU standard sticker on the sticker currently stuck.

NOTE:

Care must be taken to the cables when attaching the left side cover.

3-9

ROM Version Sticker

Model Name Sticker

EU Stundard Sticker

Fig. 3-15

Page 26

4. MECHANISM DESCRIPTION

4.1CUTTER DRIVE (CUTTER MODE)

EM18-33013

4. MECHANISM DESCRIPTION

4.1 CUTTER DRIVE (CUTTER MODE)

The printer supplies DC + 27 V to the cutter motor to rotate it and the clutch counter clockwise. The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut.

Fixed Cutter

Micro Switch

Slide Cutter

Cutter Motor

Clutch

Arm

Cutter Motor

Fig. 4-1

After making a cut, the arm turns the micro switch off and the cutter home position is detected. When the cutter does not return to the home position because of a paper jam, an error occurs and the next piece of paper will not be cut.

Fixed Cutter

Micro Switch

Slide Cutter

Timing chart

+27 MOTOR

CHOME Micro Switch

Cutter Motor

Open

Clutch

Close Open

Cutting

(one cycle)

4-1

Slide Cutter

Clutch

Cutter Motor

Arm

Fig. 4-2

Page 27

5. TROUBLESHOOTING

Problems Cause Solution

(Revision Date Sep. 29 ‘95)

EM18-33013

5. TROUBLE SHOOTING

Power does not turn ON.

LED or LCD does not light.

1. Input voltage to the printer is not within the rated voltage. (Check by CN1 on the PS unit.)

2.Output voltage from the printer is not within the rated voltage. (Check that the voltage between Pin 4 and Pin 6 (GND) of CN1 on the PS unit is 27 V. And check that the voltage between Pin 11 and Pin 6 ( GND) is 5 V.)

3.No voltage to the CPU PC board. (Check that the voltage between Pin 1 and Pin 5 (GND) of CN16 on the CPU PC board is 27 V. And check that the voltage between Pin 11 and Pin 5 (GND) is 5 V.)

4.Failure of CPU PC board.

1.Failure of the LED board/LCD

2.Failure of the LCD/LED harness

3.Failure of the CPU PC board

• Replace the power cable orpower inlet.

• Replace the PS unit.

• Replace the power harness.

• Replace the CPU PC board.

• Replace the LED board/LCD.

• Replace the LCD/LED harness.

• Replace the CPU PC board.

Poor printing

Printer does not print

Dot missing

1.The print paper is of poor quality.

2.Dirty print head

3.The head lever fastens the print head incompletely.

1.Print head failure

2.Connection of the print head connector is incomplete,a bad contact, or broken wires.

3. Failure in rewinding/feeding of the ribbon.

4.Failure of the CPU PC board

5.Failure of the software

6.Failure of the printer cable

1.Broken print head element

2.Broken print head cable wires

3.Failure of the CPU PC board

• Use the media approved by TOSHIBA TEC.

• Clean the print head.

• Fasten the head lever completely.

• Replace the print head.

• Connect the harness completely, or replace the harness.

• Replace the ribbon rewind motor, ribbon feed motor or CPU board.

• Replace the CPU PC board.

• Check the program.

• Replace the printer cable.

• Replace the print head.

• Replace the print head harness.

• Replace the CPU PC board.

•

5-1

Page 28

5. TROUBLESHOOTING

Problems Cause Solution

(Revision Date Sep. 29 ‘95)

EM18-33013

5. TROUBLE SHOOTING

Blurred print

Ribbon wrinkle

Ribbon end error

Label feed failure

1.Poor media quality.

2.Dust is on the media.

1.Poor ribbon quality

2.Ribbon is not rewound or fed smoothly.

1.Poor ribbon quality

2. Improper voltage applied to the ribbon end sensor

3.Failure of the ribbon end sensor

4.Failure of the circuit which controls the ribbon end sensor.

1.Paper is not set properly.

2.Paper of poor quality

3.Improper adjustment of the feed gap sensor or black mark sensor.

4.The proper media sensor is not selected.

5.Threshold is improper.

6. Failure of the feed gap sensor or black mark sensor

7. Labels cannot be stripped off the backing paper or the backing paper with labels cannot be wound properly.

8.The cutter mechanism is not installed properly.

9.Failure of the stepping motor

• Use only TOSHIBA TEC specified media.

• Clean the print head and remove any dust from the media.

• Use only TOSHIBA TEC specified ribbon.

• Replace the ribbon rewind mo tor or ribbon feed motor.

• Use only TOSHIBA TEC specified ribbon.

• Refer to page 2-3 to adjust the ribbon end sensor.

• Replace the ribbon end sensor.

• Replace the CPU PC board.

• Set the paper properly.

• Use paper approved by TOSHIBA TEC.

• Re-adjust the sensor.

• Select the media sensor by DIP switch and adjust the sensitivity of the sensor. (Refer to page 6-40, 41)

• Set the threshold. (Refer to Owner’s Manual.)

• Replace the feed gap sensor or black mark sensor.

• Replace the take-up motor or CPU PC board.

• Install the cutter mechanism properly.

• Replace the stepping motor or CPU PC board.

Communication error

1.Failure of the communication cable

2.Failure of the RS-232C connecter

3.Failure of the communication connector

4.Failure of the PC or application software

5.Failure of the CPU PC board

5-2

• Replace the cable.

• Replace the connector.

• Modify the program.

• Replace IC51 (MC145407). If the trouble is not solved, replace the CPU PC board.

Page 29

(Revision Date: Dec. 10 '99)

EM18-33013

TABLE OF CONTENTS

Page

6. DIAG. TEST OPERATION.................................................................................. 6- 1

6.1 OUTLINE OF THE DIAG. TEST OPERATION ........................................... 6- 1

6.2 SELF TEST MODE ..................................................................................... 6- 3

6.2.1 Maintenance Counter Printing............................................................ 6- 3

6.2.2 Automatic Diagnostic Printing ............................................................ 6- 6

6.2.3 Head Broken Element Check............................................................ 6-12

6.3 PARAMETER SETTING MODE ................................................................ 6-13

6.3.1 Feed Length Fine Adjustment ........................................................... 6-15

6.3.2 Cut/Strip Postion Fine Adjustment .................................................... 6-16

6.3.3 Back Feed Length Fine Adujustment ................................................ 6-17

6.3.4 X Axis Fine Adjustment ..................................................................... 6-22

6.3.5 Print Tone Fine Adjustment............................................................... 6-24

6.3.6 Character Code Selection ................................................................. 6-25

6.3.7 Font Zero Selection........................................................................... 6-26

6.3.8 Control Code Selection ..................................................................... 6-27

6.3.9 Ribbon Type Selection.................................................................... 6-29

6.3.10 Ribbon Motor Drive Voltage Fine Adjustment ................................. 6-30

6.3.11 Strip Wait Status Setting ................................................................. 6-31

6.3.12 Threshold Manual Fine Adjustment for the Black Mark Sensor ...... 6-32

6.3.13 Threshold Manual Fine Adjustment for the Feed Gap Sensor........ 6-33

6.3.14 Kanji Code Selection....................................................................... 6-36

6.3.15 Euro Font Code Selection ............................................................... 6-37

6.3.16 Head Type Selection ....................................................................... 6-38

6.3.17 Transmission Control Mode Selection ............................................ 6-39

6.3.18 Reset selection when the INPUT • PRIME Signal is ON ................ 6-40

6.4 TEST PRINT MODE .................................................................................. 6-41

6.4.1 Normal Test Print ............................................................................ 6-41

6.4.2 Process Test Print........................................................................... 6-47

6.5 SENSOR SETTING MODE........................................................................ 6-49

6.5.1 Thermistor Check............................................................................ 6-49

6.5.2 Black Mark Sensor Adjustment....................................................... 6-50

6.5.3 Feed Gap Sensor Adjustment......................................................... 6-52

6.5.4 Paper End Setting for Black Mark Sensor....................................... 6-52

6.5.5 Paper End Setting for Feed Gap Sensor ........................................ 6-53

6.6 RAM CLEAR MODE .................................................................................. 6-54

6.6.1 Maintenance Counter Clear ............................................................ 6-56

6.6.2 Parameter Clear.............................................................................. 6-57

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

Page 30

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

(Revision Date: Jan. 14 ‘99)

EM18-33013

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

In system mode the diag. test operation is used to diagnose the printer and to set to the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel. Diag. test operation (Type 1) is started from the power off state and the parameter setting (Type 2) is started while the printer is on-line or printing. For further details, please refer to the corresponding pages.

NOTE: Every size in this manual is written in millimeter. To obtain the size in inch, divide by 25.4.

■ Type 1

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

Press the [RESTART] key.

<1 DIAGNOSTIC V1.OA>

Press the [RESTART] key. Press the [FEED] key.

<2 PARAMETER SET>

Press the [RESTART] key. Press the [FEED] key.

<3 TEST PRI NT>

Press the [RESTART] key. Press the [FEED] key.

<4 SENSOR ADJUSTMENT>

Press the [RESTART] key. Press the [FEED] key.

■ Self Test Mode (See page 6-3) Data from the maintenance counter and automatic diagnosis are printed on the media. The result of the head broken element check is indicated in the display.

■ Parameter Setting Mode (See page 6-13) Fine adjustment of the feed length, cut/strip position, back feed, X axis, print tone, and thresholds of the black mark sensor and feed gap sensor, and selection of character font, font zero, control code, ribbon type, ribbon motor torque, strip wait status, Euro font code, head type, transmission control mode, reset ON/OFF when the INPUT • PRIME signal is ON and stacker are available in this mode.

■ Test Print Mode (See page 6-39) Print condition and test print type (slant line, characters and bar code) are selectable.

■ Sensor Setting Mode (See page 6-47) A thermistor check and the setting of the black mark and feed gap sensors are available in this mode. A transmission check is made to both a print head thermistor and an environmental temperature thermistor.

<5 RAM CLEAR>

■ RAM Clear Mode (See page 6-52) Data from the maintenance counter is cleared

Press the [FEED] key.

and parameter setting is initialized in the RAM clear mode.

In system mode the [FEED], [RESTART] and [PAUSE] keys function as described below.

■ Key Function Table

emaNyeKnoitcnuF

yek]DEEF[

yek]TRATSER[

yek]ESUAP[

.yekretne

6-1

.)-(noitceridevitagenehtnisretemarapehttsujda

enifotroedomretemarapehtdetcelesotdesU.seodyek]ESUAP[asaedommetsysehttratsotdesU

)+(noitceridevitisopehtnisretemarapehttsujdaenifotroedomretemarapehttcelesotdesU

nasadesU.edomretemarapehttcelesotdnaseodyek]DEEF[asaedommetsysehttratsotdesU

Page 31

6. DIAG. TEST OPERATION

Power on

Press the [PAUSE] key. (See NOTE 1.)

ON LINE

Press the [PAUSE] key.

<2 PARAMETER SET>

Press the [RESTART] key.

<1 RESET>

Hold down the [RESTART] key for more than 3 seconds. (See NOTE 2.)

Refer to Section 6.3 Parameter Setting Mode for the following procedure.

(See NOTE 3.)

Press the [PAUSE] key.

Indicates the number of remaining media when the [PAUSE] key is pressed.

PA SE 5U

6.1 OUTLINE OF THE DIAG. TEST OPERATION

EM18-33013

■ Type 2 The parameter setting such as feed length fine adjustment or cut/strip position fine adjustment can

be changed while the printer is on-line or printing. Pressing the [PAUSE] key cause the printer to enter parameter setting mode. Rest mode is provided for this procedure to cancel the steps which follow the [PAUSE] key without turning the power off.

NOTES: 1. Pressing the [PAUSE] key during printing causes the printer to pause printing and show

the number of remaining media.

2. If the [RESTART] key is released within 3 seconds, the printer will resume printing because the [RESTART] key is activated.

3. Since the reset is performed when terminating this mode, the printer cancels the remaining media and returns to on-line mode. This reset will not clear the changed parameter settings.

6-2

Page 32

6. DIAG. TEST OPERATION

(Revision Date: Jan. 14 ‘99)

6.2 SELF TEST MODE

EM18-33013

6.2 SELF TEST MODE

In self test mode the printer status is printed in two types of sample print. The result of the head broken element check is indicated in the display.

6.2.1 Maintenance Counter Printing

The data from 1 to 31 on a sample print is printed. This data is the printer status and the value set in the parameter setting mode.

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [PAUSE] key.

RI BON TRANSMISSIVEB

Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key.

Press the [PAUSE] key.

MA NTENANCE COUNTERI

Press the [PAUSE] key.

CH CKING & PRINTINGE

The result of the self test is printed. After printing, the initial display will be shown.

Press the [PAUSE] key.

Continued on Section 6.2.2 Automatic Diagnostics Printing.

NO RIBBON (No ribbon : Thermal direct) TRANSMISSIVE

(Transmissive ribbon : Thermal transfer)

NO TRANS.

(Non-transmissive ribbon : Thermal transfer)

The printer is checking or printing the status

NOTES: 1. If the maintenance counter printing results in an error, the printer will display the error

message and stop printing. The error status can be cleared by the [PAUSE] key, however, the display will return to the initial display “<1> DIAGNOSTIC V1.0A”. Printing is not automatically resumed after the error is cleared.

2. Both label and tag paper can be used for printing.

6-3

Page 33

6. DIAG. TEST OPERATION

(Revision Date: Dec. 10 ‘99)

EM18-33013

6.2 SELF TEST MODE

■ Sample Print

[Print Condition]

• Preset count :1

• Print speed : 101.6 mm/sec.

• Sensor : No sensor

• Printing method : Thermal transfer

• Supply length : 50 mm

• Issuing mode : Batch printing

(without rewinder)

(1)

TL FEED 1882.3km

(2)

FEED 20.5km

(3)

PRINT 15.0km

(4)

CUT 148150

(5)

HEAD U/D 170

(6)

RIBBON 32h

(7)

SOLENOID 0h

(8)

232C ERR 1

(9)

SYSERR 0

(10)

PW FAIL 0

(11)

FONT [PC-850] [0]

(12)

CODE [ESC LF NUL]

(13)

RIBN [TRANS.]

(25)

RIBN ADJ. [PC] + 0 +0 [KEY] + 0 +0

(26)

STATUS [OFF]

(27)

THRESHOLD R 1.0V

(28)

THRESHOLD T 0.7V

(29)

KANJI [TYPE1]

(30)

EURO CODE B0H

(31)

HEAD [TYPE1]

[PC] FEED -10.0mm CUT -5.0mm BACK +3.0mm TONE(T) +3step TONE(D) +5step [KEY] FEED +5.0mm CUT -1.5mm BACK +0.5mm TONE(T) +0step TONE(D) +1step X ADJ. +35.0mm

1) Maintenance Counter

Total media distance

(1)

covered

(2)

Media distance covered Print distance

(3)

Cut count

(4)

Head up and down

(5)

count

Ribbon motor driving time

(6)

Solenoid driving time

(7)

RS-232C hardware

(8)

error count System error count

(9)

Momentary power

(10)

failure count

Item Count Condition Range

Counted when the feed motor drives to feed, printand issue the media. (Counted also during ribbonsave operation and back feed.) [See NOTE 2.]

Counted while printing. (Feeding and issuing media, and ribbon saving operation are not counted.) [See NOTE 2.]

Counts every cut. [See NOTE 3.]

Counts every up and down of the print head using the solenoid for ribbon save operation. (Up + Down =1 count) [See NOTE 3.]

Counts when the ribbon motor drives to feed, print and issue the media. (The driving time is not counted during ribbon saving operation, but is during back feed.) [See NOTE 4.]

Counted during ribbon saving operation. [See NOTE 4.]

Counted when a parity, overrun or framing error occurs. [See NOTE 5.]

Counted when a zero-dividing error occurs or undefined command is retrieved.

Counted when a momentary power failure occurs.

NOTES: 1. Item from (2) through (10) are initialized to “0” after RAM clear.

2. If the distance is 5.5 m or less, it is rounded down and no data is added to the memory at power off.

3. If the count is 31 counts or less, it is rounded down and no data is added to the memory at power off.

4. If the driving time is 27 sec. or less, it is rounded down and no data is added to the memory at power off.

5. When a sent command results in an error, the same number as the data capacity of the command is counted by byte.

6-4

(14) (15) (16) (17) (18)

(19) (20) (21) (22) (23) (24)

Fig. 6-1

0.0 ~ 3200.0 km

0.0 ~ 200.0 km

0 ~ 1000000

times

0 ~ 2000000

times

0 ~ 2000 hours

0 ~ 1000 hours

0 ~ 255 times

0 ~ 15 times

Page 34

6. DIAG. TEST OPERATION

2) Parameters

(Revision Date: Dec. 10 ‘99)

EM18-33013

6.2 SELF TEST MODE

(11)

Character code selection

Item

Font zero selection

(12)

Control code selection

(13)

Ribbon type selection

(14)

Feed length fine adjustment

(19)

(PC), (KEY)

(15)

Cut/strip position fine adjustment

(20)

(PC), (KEY)

(16)

Back feed length fine adjustment

(21)

(Thermal transfer) (PC), (KEY)

(17)

Print tone fine adjustment

(22)

(Thermal transfer) (PC), (KEY)

(18)

Print tone fine adjustment

(23)

(Thermal direct) (PC), (KEY)

(24)

X axis fine adjustment

(25)

Ribbon Motor

(26)

Strip wait status

(27)

Threshold manual fine adjustment for the black mark sensor

(28)

Threshold manual fine adjustment for the feed gap sensor

(29)

Kanji code type (not supported by QQ/QP

models.)

(30)

Euro font code setting

(31)

HEAD TYPE

(32)

Transmission Control Mode

(33)

Reset selection when the INPUT • PRIME signal is ON.

Contents

PC-850 : PC-850PC-8

: PC-8

0 : No slash used. Ø : Slash used.

AUTO : Automatic selection ESC LF NUL : ESC LF NUL mode { } : Mainframe mode 1B 1C 1D : Manual mode

TRANS. : Transmissive ribbon NON TRANS. : Non-transmissive ribbon

-50.0 mm to +50.0 mm

-9.9 mm to +9.9 mm

-10 step to +10 step

-99.5 mm to +99.5 mm +15 step to +0 step 1: Strip wait status is not sent to the PC. 2: Strip wait status is sent to the PC.

0.0 V to 4.0 V

0.0V to 4.0 V

TYPE 1: Windows code TYPE 2: Original code

20H to FFH TYPE 1: KCE-213-12MPT2-TEB TYPE 2: KCE-213-12MPT2-TEA DTR: READY/BUSY (DTR) protocol (DTR/DSR) RTS: READY/BUSY (RTS) protocol (RTS/CTS) ON: The printer will restore to the initial status. OFF: The printer will not restore to the initial status.

6-5

Page 35

6. DIAG. TEST OPERATION

6.2.2 Automatic Diagnostic Printing

The data from 1 to 9 on a sample print is printed.

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

EM18-33013

6.2 SLEF TEST MODE

<1 DIAGNOSTI C V1.OA>

Press the [PAUSE] key.

RI BON TRANSMISSIVEB

Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key.

Press the [PAUSE] key.

Press the [FEED] key.

AU OMATIC DIAGNOSTICT

Press the [PAUSE] key.

CH CKING & PRINTINGE

Press the [PAUSE] key.

Continued on Section 6.2.3 Head Broken Element Check.

NO RIBBON (No ribbon : Thermal direct) TRANSMISSIVE

(Transmissive ribbon : Thermal transfer)

NO TRANS.

(Non-transmissive ribbon : Thermal transfer)

The printer is checking or printing the status

The result of the self test is printed. After printing, the initial display will be shown.

NOTES: 1. If the automatic diagnosis printing results in an error, the printer will display the error

2. Both label and tag paper can be used for printing.

6-6

Page 36

6. DIAG. TEST OPERATION

EM18-33013

6.2 SELF TEST MODE

■ Sample Print

[Print Condition]

• Preset count : 1

• Print speed : 101.6 mm/sec.

• Sensor : No sensor

• Printing method : Thermal transfer

• Supply length : 50 mm

• Issuing mode : Batch printing

(without rewinder)

Fig. 6-2

1 PROGRAM/MASK ROM Check

PROGRAM V1.0 A FMRM0034801

PROGRAM V1.OA FMRM0034801:2800 MASK V1.0 FMRM0034901:B100

KANJI 0000:0000 0000:0000:0000:0000

EEPROM OK

DRAM 1024KB

CARD OK

SENSOR1 00000000,10110011

SENSOR2 [H]3.1V [A]2.8V [R]3.3V [T]2.4V [RANK]3

DIP SW 00000000,10001010

EXP.I/O OK

2800:

Part No. of ROM of software

Revision No.: Space or A to Z

Software version No.

Checksum

ROM name PROGRAM: Program ROM (Flash ROM) MASK: Mask ROM (Character generator)

NOTES: 1. Software version No., part No. of ROM and checksum very according to the software

version of PROGRAM/MASK ROM.

2. The last two digits of the checksum are usually 0.

2 KANJI ROM Check

KANJI

0000 0000

0000

0000 0000 0000

:::

KANJI ROM2 Checksum KANJI ROM1 Checksum

KANJI OUTLINE ROM4 Checksum KANJI OUTLINE ROM3 Checksum KANJI OUTLINE ROM2 Checksum

KANJI OUTLINE ROM1 Checksum

NOTES: 1. Checksum varies according to the software version.

2. When the KANJI ROM or KANJI OUTLINE ROM is not installed, the checksum because “0000”.

3. The last two digits of the checksum are not 0.

6-7

Page 37

6. DIAG. TEST OPERATION

3 EEPROM Check

EEPROM OK

4 DRAM Check

DRAM 1024KB

EM18-33013

6.2 SELF TEST MODE

Read/write check

OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written.

EEPROM: Backup memory

Readable/writable area

DRAM: Image buffer memory or work memory

NOTE: If an error is detected during DRAM check, the display od readable/writable area will stop

when the error occurs.

5 Flash Memory Card Check

CARD OK

Format check

OK: Formatted NG: Formatted improperly or no flash memory card is inserted.

Flash memory card

6-8

Page 38

6. DIAG. TEST OPERATION

6 Sensor 1 Check

EM18-33013

6.2 SELF TEST MODE

SENSOR1

00000000, 10110011

Head up switch status

0: Head opened 1: Head closed

Fixed to 1

Cutter home position switch status

0: Home position 1: Other position

Rewind full sensor status

0: Normal 1: Excess

Slit sensor #1 (ribbon rewind) status

0: The detecting point is positioned outside the slit. 1: The detecting point is positioned inside the slit.

Slit sensor #2 (ribbon feed) status

0: The detecting point is positioned outside the slit. 1: The detecting point is positioned inside the slit.

Fixed to 0

Strip sensor status

0: Without label 1: With label

Ribbon end sensor status

0: Transmissive (with ribbon) 1: Non-transmissive (ribbon end)

Fixed to 0

6-9

Page 39

6. DIAG. TEST OPERATION

■ Print status content description of each sensor/switch

EM18-33013

6.2 SELF TEST MODE

Sensor/Switch Head up switch Cutter home position

switch Rewind full sensor

Slit sensor #1 (ribbon rewind) Slit sensor #2 (ribbon feed)

Strip sensor

Ribbon end sensor

Print status content description Indicates whether the print head is opened or closed. Indicates whether the cutter is at the home position or not.

Indicates whether the media is wound to peak capacity on the builtin take-up spool or not.

Controls ribbon motor rotation by detecting the slit on the ribbon rewind motor and the ribbon feed motor. Indicates the position to the slit sensor.

Indicates the existence of label in strip mode. When no label is detected (0), the subsequent label is issued, when a label is detected (1), the subsequent label will not be issued until the current label is removed.

The display of the ribbon end sensor only shows whether the ribbon is transmissive or non-transmissive. The status of the ribbon end detection differs according to the parameter setting. The following table shows the parameter settings in the parameter setting mode.

7 SENSOR2 Check

SENSOR2 [H] 3.1V [A] 2.8V

[R] 3.3V [T] 2.4V

[RANK 3]

Type of ribbon

Transmissive

Ribbon end sensor

Non-transmissive

Transmissive With ribbon Ribbon end

Non-transmissive Ribbon end With ribbon

Environmental temperature thermistor status:

0.0 ~ 5.0 V Print head thermistor status: 0.0 ~ 5.0 V

Feed gap sensor status: 0.0 ~ 5.0 V Black mark sensor status: 0.0 ~ 5.0 V

Print head resistance rank: 0 ~ 15

6-10

Page 40

6. DIAG. TEST OPERATION

8 DIP SW Check

EM18-33013

6.2 SELF TEST MODE

DIP SW

87654321 00000000

87654321 10001010

Pin No. Status

DIP Switch 2

0: OFF (OPEN) 1: ON (SHORT)

DIP Switch 1

0: OFF (OPEN) 1: ON (SHORT)

NOTE: The DIP switch 1-7 is to be set to 0 (OFF:OPEN) regardless of setting item.

9 EXP. I/O Check

EXP. I/O

Loopback test

OK: The circuit has no problem. NG: The circuit has a problem or loopback jig is not attached.

Expansion I/O PC board

For the loopback test, connect jig as shown below and check HIGH output / HIGH input and LOW output / LOW input.

300Ω x 5

1 2 3 4 5 7 8 9 10 11

300Ω

GND

Vcc

Connecter: FCN-781P024-G/P

Fig. 6-3

6-11

Page 41

6. DIAG. TEST OPERATION

6.2 SELF TEST MODE

6.2.3 Head Broken Element Check

The printer automatically performs the head broken element check. The result of the head broken element check is indicated in the display.

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [PAUSE] key twice.

EM18-33013

Press the [FEED] key twice.

TH RMAL HEAD CHECKE

Press the [PAUSE] key.

CH CKINGE

Head broken element check takes about 10 seconds.

NO MAL ENDR HE D ERRORA

(See NOTE 1 and 2.)

Press the [PAUSE] key.

NOTES: 1. If the head broken element check results in ‘HEAD ERROR’, the print head must be

replaced after referring to Section 2.6 Replacing the Print Head.

2. After replacing the print head, clear the maintenance counter as described in Section

6.6.1 and perform a test print in Section 6.4 TEST PRINT MODE.

6-12

Page 42

6. DIAG. TEST OPERATION

(Revision Date: Dec. 10 ‘99)

6.3 PARAMETER SETTING MODE

EM18-33013

6.3 PARAMETER SETTING MODE

The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below.

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

1 DIAGNOSTIC V1.0A

Press the [FEED] key.

2 PARAMETER SET

Press the [PAUSE] key.

E D ADJUST +0.0mmE

Press the [PAUSE] key.

U ADJUST +0.0mmT

Press the [PAUSE] key.

A K FEED ADJ.+0.0mmC

Press the [PAUSE] key.

DJUST +0.0mmA

Press the [PAUSE] key.

O E ADJU ST <T> +0N

Press the [PAUSE] key.

O E AUTOD

Press the [PAUSE] key.

I BON TRANS.B

Press the [PAUSE] key.

I BON ADJ <FWS> +0B

Press the [PAUSE] key.

I BON ADJ <BAK> +0B

Press the [PAUSE] key.

T TUS TYPE 1A

Press the [PAUSE] key.

H ESHOLD R 1.0VR

Press the [PAUSE] key.

H ESHOLD T 1.4VR

Press the [PAUSE] key.

A JI CODE TYPE1N

Press the [PAUSE] key.

O E ADJU ST <D> +0N

Press the [PAUSE] key.

O T CODE PC-850N

Press the [PAUSE] key.

E O FONT 0R

Press the [PAUSE] key.

U O CODE BO HR

Press the [PAUSE] key.

E D TYPE1A

Press the [PAUSE] key.

T /RTS DTRR

Press the [PAUSE] key.

N UT PRIME ONP

Press the [PAUSE] key.

6-13

Page 43

6. DIAG. TEST OPERATION

■ Parameter Setting Mode Table

(Revision Date: Dec. 10 ‘99)

EM18-33013

6.3 PARAMETER SETTING MODE

Mode Name FEED ADJUST CUT ADJUST BACK FEED ADJ.

X ADJUST TONE ADJUST <T>

(Thermal transfer printing) TONE ADJUST <D>

(Thermal direct printing) FONT CODE ZERO FONT CODE RIBBON RIBBON ADJ <FWD>

(Ribbon feed motor) RIBBON ADJ <BAK>

(Ribbon feed motor)

Function Using this parameter the feed length is fine adjusted. Using this parameter the cut position or strip position is fine adjusted. Using this parameter the back feed length from the cut/strip position to the

home position is fine adjusted. This setting is used to finely adjust print position in the X axis. Using this parameter the print tone is fine adjusted. The longer the print

pulse width, the darker the print tone becomes. The shorter, the lighter the print tone becomes.

The character code either PC-850 or PC-8 is selected. The font zero either 0 or ø is selected. The command code out of AUTO, ESC/LF/NUL, or { } is selected. Ribbon type either transmissive or non-transmissive is selected. Using this parameter the torque of the ribbon motors is fine adjusted.

STATUS TYPE

THRESHOLD R THRESHOLD T KANJI CODE

EURO CODE HEAD DTR/RTS INPUT PRIME

Whether or not the strip wait status (05H) is sent in response to the status request command from the PC is selectable.

The threshold of the black mark sensor is manually fine adjusted. The threshold of the feed gap sensor is manually fine adjusted. Kanji code either Windows code or original code is selected.

(not supported by QQ/QP models.) EURO code is selected from 20H to FFH. Type of the print head is selected. Transmission Control Mode is selected from DTR or RTS. Reset ON/OFF when the INPUT • PRIME signal on is selected.

6-14

Page 44

6. DIAG. TEST OPERATION

6.3.1 Feed Length Fine Adjustment

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [FEED] key.

<2 PARAMETER SET>

EM18-33013

6.3 PARAMETER SETTING MODE

Press the [PAUSE] key.

FE D ADJUST +0.0mmE

Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.)

Press the [FEED] key

Press the [PAUSE] key.

■ [FEED] key: Pressing the [FEED] key one

time is a -0.5 mm change, up to -50.0 mm. (See NOTE 2.)

■ [RESTART] key: Pressing the [RESTART] key

one time is a +0.5 mm change, up to +50.0 mm. (See NOTE 2.)

and [RESTART] key at the same time.

Continued on Section 6.3.2 Cut/strip position fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment

50.0 mm = Key fine adjustment value (± 50.0 mm) + PC fine adjust ment value (± 50.0 mm) When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed.

3. A change feed value is stored in memory by pressing the [PAUSE] key.

6-15

Page 45

6. DIAG. TEST OPERATION

6.3.2 Cut/Strip Position Fine Adjustment

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [FEED] key.

<2 PARAMETER SET>

EM18-33013

6.3 PARAMETER SETTING MODE

Press the [PAUSE] key twice.

CU ADJUST +0.0mmT

Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.)

Press the [FEED] key

■ [FEED] key: Pressing the [FEED] key one

time is a -0.5 mm change, up to

-50.0 mm. (See NOTE 2.)

■ [RESTART] key: Pressing the [RESTART] key

one time is a +0.5 mm change, up to +50.0 mm. (See NOTE2.)

Press the [PAUSE] key.

and [RESTART] key at the same time.

Continued on Section 6.3.3 Back feed length fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment

50.0 mm = Key fine adjustment value (±50.0 mm) + PC fine adjustment value ( ± 50.0 mm) When the value reaches the maximum, the value remains unchanged even if a subsequent fine adjustment is performed.

3. A changed cut/strip position value is stored in memory by pressing the [PAUSE] key.

4. When using label with length of less than 38 mm, calculate the cut position fine adjustment value using the expression provided on page 6-19.

6-16

Page 46

6. DIAG. TEST OPERATION

6.3.3 Back Feed Length Fine Adjustment

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [FEED] key.

<2 PARAMETER SET>

EM18-33013

6.3 PARAMETER SETTING MODE

Press the [PAUSE] key three times.

BA K FEED ADJ.+0.0mmC

Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.)

Press the [FEED] key

■ [FEED] key: Pressing the [FEED] key one

time is a -0.5 mm change, up to

-9.5 mm. (See NOTE 2.)

■ [RESTART] key: Pressing the [RESTART] key

one time is a +0.5 mm change, up to +9.5 mm. (See NOTE 2.)

Press the [PAUSE] key.

and [RESTART] key at the same time.

Continued on Section 6.3.4 X axis fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment

9.9 mm = Key fine adjustment value (± 9.5 mm) + PC fine

adjustment value (±9.9 mm) When the value reaches the maximum, the value remains unchanged even if the

subsequent fine adjustment is performed.

3. A changed back feed value is stored in memory by pressing the [PAUSE] key.

6-17

Page 47

6. DIAG. TEST OPERATION

■ Feed Length Fine Adjustment Example

+ 0.0 mm

Feed Direction

- 10 mm

- 10.0 mm

6.3 PARAMETER SETTING MODE

EM18-33013

Fig. 6-4

+ 10 mm

+ 10.0 mm

■ Cut Position Fine Adjustment Example

+ 0.0 mm

Feed Direction

Black Mark

- 12.0 mm

Cut Position

- 12 mm

Print Head

Platen

Tag Paper

Fig. 6-5

Fig. 6-6

Fig. 6-7

+ 12.0 mm

Fig. 6-8

- 12 mm

Fig. 6-9

6-18

Page 48

6. DIAG. TEST OPERATION

■ When using a label with a length of less than 38 mm :

Case 1 Condition: Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB

are received. Label pitch: 38.0 mm or less, with cut, feed gap sensor, cut position fine adjustment value ± 10 mm or less, and issue mode set to C (cut). When the above conditions are all met, the issue operation in cut issue mode is as follows:

Head lifted → Forward feed to the cut position → Head lowered → Cut →

Head lifted → Backfeed to the home position → Head lowered.

Case 2 Generally the minimum label length which is available in cut mode is 38.0 mm. When using a

label with a length of less than 38 mm, the edge of the label may be caught on the print head during back feed to the print start position after cutting the label gap, causing a improper print start position. In this case set the cut position fine adjustment value after calculating the value using the following formula so that the unprinted label returns to the correct print start position. However, use of this method will leave one or two printed label(s) between the print head and the cutter. Feed or print the label(s) to remove them.

(Revision Date Sep. 27, ’95)

EM18-33013

6.3 PARAMETER SETTING MODE

(a) Formula for cut position the adjustment value

Cut position fine adjustment value = (the number of labels left between the print head and the cutter) x (span of label) = (32.8 mm/label length) x (span of label)

* Omit the decimals of the value obtained by dividing 32.8 mm by the label length for one

unit.

(example) Span of label : 30.0 mm, Label length : 24.0 mm

(32.8 mm/30.0 mm) x 30.0 mm = 1 x 30.0 mm = +30.0 mm

(b) Example

Cut Position Print Head Position

32.8 mm

A B

Idling Printing the first label (A) is completed.

Label A is fed to the cut position and the front gap is cut. Label B is fed in the reverse direction to the print start position. Printing the second label (B) is completed.

Label B is fed to the cut position and the front gap is cut. Label C is fed in the reverse direction to the print start position. To take away label B, label (C) is fed.

Label B is fed to the cut position and the front gap is cut.

Label D is fed in the reverse direction to the print start position.

Fig. 6-10 Print Start Position

6-19

Page 49

6. DIAG. TEST OPERATION

■ Strip Position Fine Adjustment Example

EM18-33013

6.3 PARAMETER SETTING MODE

+ 0.0 mm

+ 3.0 mm

- 3.0 mm

+ 3.0 mm

Label

Backing Paper

Strip Shaft

Print Head

Platen

Print Head

Platen

Print Head

Platen

Fig. 6-11

Fig. 6-12

Fig. 6-13

Backing Paper

Strip Shaft

NOTE: The print stop position when printing the label in strip mode varies according to label length

for the strip mode printing stops so that the edge of the strip shaft is 4 mm from the middle of the gap. This is because the gap length is programmed as 2mm. When the gap length is 5 mm or more, the effective print length should be set to the value obtained by subtracting 2 mm from the label pitch, that is, set the gap length to 2 mm. If the print format hangs over the gap as a result, correct the print start position. If the print stop position is improper, refer to Section 6.3.2 and make a fine adjustment.

4 mm

3 mm

Label

Strip Shaft

2 mm

Backing Paper

Platen

Fig. 6-14

6-20

Page 50

6. DIAG. TEST OPERATION

■ Back Feed Length Fine Adjustment Example

+ 0.0 mm

Feed Direction

Print start position

+3.0 mm

6.3 PARAMETER SETTING MODE

EM18-33013

Fig. 6-15

-3.0 mm

Fig. 6-16

Fig. 6-17

6-21

Page 51

6. DIAG. TEST OPERATION

6.3.4 X Axis Fine Adjustment

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [FEED] key.

<2 PARAMETER SET>

EM18-33013

6.3 PARAMETER SETTING MODE

Power off

Press the [PAUSE] key four times.

X DJUST +0.0mmA

Press the [FEED] or [RESTART] key to fine adjust the print position along the X axis. (See NOTE 1.)

Press the [FEED] key

■ [FEED] key: Pressing the [FEED] key one

time is a -0.5 mm change, up to

-99.5 mm. (See NOTE 2.)

■ [RESTART] key: Pressing the [RESTART] key

one time is a +0.5 mm change, up to +99.5 mm. (See NOTE 2.)

Press the [PAUSE] key.

and [RESTART] key at the same time.

Continued on Section 6.3.5 Print tone fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Max fine adjustment

99.5 mm = X axis value

When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed.

3. A changed X axis is stored in memory by pressing the [PAUSE] key.

6-22

Page 52

6. DIAG. TEST OPERATION

■ X axis Fine Adjustment Example

EM18-33013

6.3 PARAMETER SETTING MODE

Feed direction

To down printing

+0.0 mm

-50.0 mm

ABC

+ 50.0 mm

ABC

Fig. 6-18

Bottom first printing

Fig. 6-19

+50.0 mm

Fig. 6-20

ABC

NOTES: 4. The X axis fine adjustment is performed to fine adjust the X axis of the drawing in the

left or right direction.

5. Adjust the X axis in the effective print range. (After the value reaches the coordinate “0”, the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction.)

6. X axis fine adjustment cannot be used in self test mode or test printing.

6-23

Page 53

6. DIAG. TEST OPERATION

6.3.5 Print Tone Fine Adjustment

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTIC V1.OA>

Press the [FEED] key.

<2 PARAMETER S ET>

Press the [PAUSE] key five times.

(Revision Date: Jan. 14 ’99)

EM18-33013

6.3 PARAMETER SETTING MODE

TO E ADJUST <T> +0N

TO E ADJUST <D> +0N

Press the [FEED] or [RESTART] key to adjust the feed length. (See NOTE 1.)

Press the [PAUSE] key. (See NOTE 3.)

Press the [FEED] or [RESTART] key to fine adjust the print tone. (See NOTE 1.)

Press the [FEED] key and [RESTART] key at the same time.

Continued on Section 6.3.6 Character code selection.

(Thermal transfer printing fine adjustment)

■ [FEED] key: Pressing the [FEED] key one

time is a -1 step change, up to

-10 steps. (See NOTE 2.)

■ [RESTART] key: Pressing the [RESTART] key

one time is a +1 step change, up to +10 steps. (See NOTE 2.)

(Thermal direct printing fine adjustment)

■ [FEED] key: Pressing the [FEED] key one

time is a -1 step change, up to

-10 steps. (See NOTE 2.)

■ [RESTART] key: Pressing the [RESTART] key

one time is a +1 step change, up to +10 steps. (See NOTE 2.)

Press the [PAUSE] key .

NOTES: 1 Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed print tone value is stored in memory by pressing the [PAUSE] key.

3. Fine adjustment value equals to the sum of the values set by the PC command and system mode (key operation) and each max. value is

10 step. However, the upper limit of the adjustment value is decided according to the print speed to protect the print head. If the set value exceeds the following upper limit, it is automatically corrected to the proper value. Upper Limit: 3”/sec.: +10 step, 4”/sec.: +5 step, 8”/sec.: +2 step.

6-24

Page 54

6. DIAG. TEST OPERATION

6.3.6 Character Code Selection

<1 DIAGNOSTI C V1.OA>

<2 PARAMETER SET>

EM18-33013

6.3 PARAMETER SETTING MODE

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

Press the [FEED] key.

Press the [PAUSE] key seven times.

FO T CODE PC-850N

• PC-850

Select either chracter code with

• PC-8

the [FEED] key or [RESTART] Key.(See NOTE1.)

Press the [FEED] key

Press the [PAUSE] key .

and [RESTART] key at the same time.

Continued on Section 6.3.7 Font zero selection.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed font code is stored in memory by pressing the [PAUSE] key.

6-25

Page 55

6. DIAG. TEST OPERATION

6.3.7 Font Zero Selection

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [FEED] key.

<2 PARAMETER SET>

EM18-33013

6.3 PARAMETER SETTING MODE

Power off

Press the [PAUSE] key eight times.

ZE O FONT 0R

Select either zero font with the [FEED] key or [RESTART]

• 0 (without slash)

• ø (with slash)

key. (See NOTE 1.)

Press the [FEED] key

Press the [PAUSE] key .

and [RESTART] key at the same time.

Continued on Section 6.3.8 Control code selection

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed zero font is stored in memory by pressing the [PAUSE] key.

6-26

Page 56

6. DIAG. TEST OPERATION

6.3.8 Control Code Selection

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

1 DIAGNOSTIC V1.OA

Press the [FEED] key.

2 PARAMETER SET

SVO8A1002 : Jan. 19, '98

EM18-33013

6.3 PARAMETER SETTING MODE

Press the [PAUSE] key nine times.

CO E AUTOD

Select control code with the [FEED] key or [RESTART] key. (See NOTE 1.)

When {MANUAL} is

• AUTO: (Automatic selection)

• ESC, LF, NUL: (Manual selection)

• { , , } : (Manual selection)

• MANUAL: (control codes should be specified.)

selected, go to A on the next page.

Press the [PAUSE] key.

Press the [FEED] key and [RESTART] key at the same time.

Continued on Section 6.3.9 Ribbon type selection.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed control code is stored in memory by pressing the [PAUSE] key.

3. When “AUTO”, “ESC, LF, NUL”, or “{, ,}” is selected, be sure to select the Nontransmissive ribbon in the ribbon type selection operation.

4. When “MANUAL” is selected, be sure to specify all the control codes 1 to 3. Failure to do this disables selection of “MANUAL”.

6-27

Page 57

6. DIAG. TEST OPERATION

SVO8A1002 : Jan. 19, '98

EM18-33013

6.3 PARAMETER SETTING MODE

O E MANUAL

Change the control code.

Press the [PAUSE] key.

O TLOL CODE1 1B

Set the control code 1. (equivalent to ESC, {.)

Press the [PAUSE] key.

O TROL CODE2 1CN

Set the control code 2. (equivalent to LF,|.)

Press the [PAUSE] key.

O TROL CODE3 1DN

Set the control code 3. (equivalent to NUL, }.)

Go to B on the previous page.

NOTES: Refer to the following for the selection of the control codes 1 to 3.

O TROL CODE1 00N

(RESTART)

O TROL CODE1 1AN

(RESTART)

O TROL CODE1 1BN

(RESTART)

O TROL CODE1 1CN

(RESTART)

O TROL CODE1 FFN

(FEED)(RESTART)

(FEED)

6-28

Page 58

6. DIAG. TEST OPERATION

6.3.9 Ribbon Type Selection

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [FEED] key.

<2 PARAMETER SET>

Press the [PAUSE] key ten times.

(Revision Date Jun. 28, ’96)

EM18-33013

6.3 PARAMETER SETTING MODE

RI BON TRANS.B

• Transmissive ribbon Transmissive: With ribbon

Select either ribbon type with the [FEED] key or [RESTART] key. (See NOTE 1and 2.)

Non-transmissive: Ribbon end

• Non-Transmissive ribbon Transmissive: Ribbon end Non-transmissive: With ribbon

Press the [PAUSE] key.

Press the [RESTART] key. (See NOTE 3.)

Continued on Section 6.3.10 Ribbon Motor Drive Voltage Fine Adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be set to transmissive (TRANS.) ribbon.

3. A change ribbon type is stored in memory by pressing the [PAUSE] key.

6-29

Page 59

6. DIAG. TEST OPERATION

6.3.10 Ribbon Motor Drive Voltage Fine Adjustment

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTIC V1.OA>

Press the [FEED] key.

<2 PARAMETER S ET>

Press the [PAUSE] key eleven times.

(Revision Date Jun. 28, ’96)

EM18-33013

6.3 PARAMETER SETTING MODE

RI BON ADJ <FWD> +0B

Press the [FEED] or [RESTART] key to fine adjust the feed motor voltage. (See NOTE 1.)

Press the [PAUSE] key.

(Ribbon feed motor voltage fine adjustment)

■ [FEED] key: Pressing the [FEED] key one time is a

-1 step change, up to -15 steps. (SeeNOTE2.)

■ [RESTART]key: Pressing the [RESTART] key one time

is a -1 step change, up to -15 steps. (See NOTE 2.)

(See NOTE 3.)

RI BON ADJ <BAK> +0B

(Ribbon rewind motor voltage fine adjustment)

Press the [FEED] or [RESTART] key to fine adjust the rewind motor voltage. (See NOTE 1.)

Press the [FEED] key and [RESTART] key

■ [FEED] key: Pressing the [FEED] key one time is a

-1 step change, up to -15 steps. (See NOTE 2.)

■ [RESTART]key: Pressing the [RESTART] key one time

is a -1 step change, up to -15 steps. (See NOTE 2.)

at the same time.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. Max. fine adjustment -15 steps = Key fine adjustment value (-15 steps) + PC fine adjustment value (-15 steps) When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed.

3. A changed motor voltage value is stored in memory by pressing the [PAUSE] key.

4. One step corresponds to 5% of the standard voltage and up to 75% of the voltage can be decreased.

6-30

Page 60

6. DIAG. TEST OPERATION

6.3.11 Strip Wait Status Setting

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [FEED] key.

<2 PARAMETER SET>

(Revision Date Dec. 10, ’96)

EM18-33013

6.3 PARAMETER SETTING MODE

Press the [PAUSE] key thirteen times.

ST TUS TYPE +0A

Press the [FEED] key or [RESTART] key to select

■ [FEED] key

Status type 2: A strip wait status is sent.

the strip wait status.

Press the [PAUSE] key. (See NOTE 1.)

■ [RESTART]key

Status type 1: A strip wait status is not sent.

Press the [FEED] key and [RESTART] key at the same time.

NOTE: When the status type 1 is selected, the printer will send (00H) in response to the status

request command sent from the PC while a label stays at the strip sensor (when idling, after feeding, or all printing finished). When the status type 2 is selected, the printer will send (05H) in response to the status request command sent from the PC while a label stays at the strip sensor (when idling, after feeding, or all printing finished.) If the status request command is sent during printing, the printer will always send (05H) regardless of the setting.

6-31

Page 61

6. DIAG. TEST OPERATION

6.3.12 Threshold Manual Fine Adjustment for the Black Mark Sensor

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

1 DIAGNOSTIC V1.OA

Press the [PAUSE] key.

2 PARAMETER SET

(Revision Date: Dec. 10 ‘99)

EM18-33013

6.3 PARAMETER SETTING MODE

Press the [PAUSE] key fourteen times.

TH ESHOLD R 1.0VR

Press the [FEED] key or [RESTART] key to fine adjust the black mark sensor manual threshold.

■ [FEED] key: Pressing the [FEED] key onetime is a - 0.1V change, up to 0.0V

■ [RESTART]key:

Pressing the [RESTART] key onetime is a +0.1V change, up to 4.0V.

Press the [PAUSE] key.

Continued on Section

6.3.13 Threshold Manual Press the [FEED] key and [RESTART] key at the

Fine Adjustment for the Feed Gap Sensor.

same time.

NOTE: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed threshold fine adjustment value is stored in memory by pressing the [PAUSE] key

3. The above operations do not require any more threshold setting.

6-32

Page 62

6. DIAG. TEST OPERATION

6.3.13 Threshold Manual Fine Adjustment for the Feed Gap Sensor

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

1 DIAGNOSTIC V1.OA

Press the [PAUSE] key.

2 PARAMETER SET

(Revision Date: Dec. 10 ‘99)

EM18-33013

6.3 PARAMETER SETTING MODE

Press the [PAUSE] key fifteen times.

TH ESHOLD T 1.4VR

Press the [FEED] key or [RESTART] key to fine adjust the feed gap sensor manual threshold.

Press the [FEED] key

■ [FEED] key: Pressing the [FEED] key onetime is a - 0.1V change, up to 0.0V

■ [RESTART]key:

Pressing the [RESTART] key onetime is a +0.1V change, up to 4.0V.

Press the [PAUSE] key. and [RESTART] key at the same time.

Continued on Section

6.3.14 Kanji Code

Selection.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed threshold fine adjustment value is stored in memory by pressing the [PAUSE] key.

3. The above operations do not require any more threshold setting.

6-33

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6. DIAG. TEST OPERATION

(Revision Date: Jan. 14 ‘99)

6.3 PARAMETER SETTING MODE

EM18-33013

■ How To Calculate Theshold Fine Adjustment Value

If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page.

Case 1:

When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V or more difference of sensor output voltage. not detect 1.5V or more difference between the black mark and the print area. This may cause the printer to feed over one and a half tags, and then stop with “PAPER JAM” displayed.

Case 2:

The presence and lack of label are distinguished from each other by the reflective sensor voltage. When the voltage is more than 1.5V, it is regarded as the presence of paper. And less than 1.5V is regarded as the paper end. If a low-sensitive-sensor is used, 1.5V or more may not be detected at the backing paper since the reflectance of backing paper is low. In such case, more than 5mm-long gap is regarded as the no paper. And trying to print or feed the label when the sensor stops at the gap results in a NO PAPER error.

This problem tends to occur when using labels with thin backing

paper.

If a low-sensitive sensor is installed in the printer, it may

Case 3:

If the reflective sensor’s output voltage when detecting no paper is 1.5V or more, the sensor does not recognize the actual paper end during printing. Accordingly, the printer continues to print despite of the paper end. This problem may occur on printers of which the resistors on the CPU PCB have been changed according to the Technical Information #SVM7A1010/1 (issued on April 16, 1997).

Case 4:

When using perforated fanfold labels, the transmissive sensor mistakes the perforation on the gap for a print area, resulting in a PAPER JAM error.

Case 5:

When using such a particular label stock that a black mark is printed on every two or three gaps, the sensor detects three different voltages at the label, unmarked gap and black mark, respectively. The sensor cannot distinguish the unmarked gap from the black mark, so the printer stops with displaying “PAPER JAM”.

6-34

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6. DIAG. TEST OPERATION

(Revision Date: Jan. 14 ‘99)

6.3 PARAMETER SETTING MODE

EM18-33013

NOTE: The following operation cannot be performed unless the sensor type is changed by the issue

command or feed command.

(1) Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points.

Label: Print area Backing paper Tag paper: Print area Black mark

Example:

[ R E F L E C T I V E ] 2 . 8 V [ T R A N S M I S S I V E ] 4 . 1 V

(2) Using the following formula, calculate the threshold from the measured voltage:

When using labels (transmissive sensor):

Threshold = (Max. voltage at the backing paper) - (Voltage at the print area) - 0.7V e.g.) 2.0V = 4.2V - 1.5V - 0.7V

When using perforated labels (transmissive sensor):

Threshold = (Max. voltage at the backing paper) Min. voltage at the backing paper

Max. voltage at the backing paper

e.g.) 2.2V = 4.4V - (2.8V/2) - (1.6V/2)

When using labels with black marks (reflective sensor):

Threshold = (Min. voltage at the print area) - (Min. voltage at the black mark)

e.g.) 0.4V = (1.5V - 0.7V)/2

Backing Paper

Label

(4.4 V)

Perforation

(2.8 V)

6-35

Label

Backing Paper

(0.7 V)

Black Mark Label gap

(1.5 V)

Page 65

6. DIAG. TEST OPERATION

6.3.14 Kanji Code Selection

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

1 DIAGNOSTIC V1.OA

Press the [PAUSE] key.

2 PARAMETER SET

(Revision Date: Jul. 26 ‘99)

EM18-33013

6.3 PARAMETER SETTING MODE

Press the [PAUSE] key 16 times.

KA JI CODE YPE1N

Select either code with the

■ Windows code

■ Original code

[FEED] key or [RESTART] key.

Press the [FEED] key and [RESTART] key at the

Press the [PAUSE] key.

same time.

Continued on Section

6.3.15 Euro Font Code Selection.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed Kanji code is stored in memory by pressing the [PAUSE] key.

6-36

Page 66

6. DIAG. TEST OPERATION

6.3.15 Euro Font Code Selection

Turn on the power while holding down the [FEED] key and [PAUSE] key.

1 DIAGNOSTIC V1.OA

Press the [PAUSE] key.

2 PARAMETER SET

(Revision Date: Jul. 26 ‘99)

EM18-33013

6.3 PARAMETER SETTING MODE

Power off

Press the [PAUSE] key 17 times.

EU O CODE BOHR

Select the Euro font code with the [FEED] key on [RESTART] key.

•20H

[RESTART] key ↑↓ [FEED] key

•FFH

Press the [PAUSE] key.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed Euro font code is stored in memory by pressing the [PAUSE] key.

6-37

Page 67

6. DIAG. TEST OPERATION

6.3.16 Head Type Selection

1 DIAGNOSTIC V1.OA

2 PARAMETER SET

(Revision Date: Dec. 10 ‘99)

EM18-33013

6.3 PARAMETER SETTING MODE

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

Press the [PAUSE] key.

Press the [PAUSE] key 18 times.

HE D YPE1A

Select the Head Type with the [FEED] key on

•TYPE 1: KCE-213-12MPT2-TEB

•TYPE 2: KCE-213-12MPT2-TEA

[RESTART] key.

Press the [PAUSE] key .

Press the [FEED] key and

[RESTART] key at the s

ame time.

Continued on Section

6.3.17 Transmission

Control Mode Selection.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables

a fast forward.

2. A changed Head type is stored in memory by pressing the [PAUSE] key.

6-38

Page 68

6. DIAG. TEST OPERATION

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

Press the [FEED] key.

Press the [PAUSE] key 19 times.

Select the Transmission Control

Mode with the [FEED] key

or [RESTART] key.

Press the [FEED] key and

[RESTART] key at the

same time.

• DTR: READY/BUSY (DTR) protocol (DTR/DSR)

• RTS: READY/BUSY (RTS) protocol (RTS/CTS)

<1 DI AGN I C. V>

1. OA

OS T

<2 PARAM R SET>

ETE

DT /RTS R

DTR

Press the [PAUSE] key.

Continued on Section 6.3.18

Reset Selection when the

INPUT • PRIME Signal is ON.

6.3.17 Transmission Control Mode Selection

(Revision Date: Dec. 10 ‘99)

EM18-33013

6.3 PARAMETER SETTING MODE

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable.

2. A changed Transmission Control Mode is memory by pressing the [PAUSE] key.

6-39

Page 69

6. DIAG. TEST OPERATION

6.3.18 Reset Selection when the INPUT • PRIME Signal is ON.

Reset ON/OFF when the INPUT • PRIME signal ON is selected.

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

(Revision Date: Dec. 10 ‘99)

EM18-33013

6.3 PARAMETER SETTING MODE

<1 DIAGN IC. V>

OST

Press the [FEED] key.

<2 PARAM R SET>

ETE

Press the [PAUSE] key 20 times.

IN UT PR P

IME

Select the "Reset ON/OFF

when the INPUT • PRIME

signal is ON" with the [FEED] key

or [RESTART] key.

Press the [PAUSE] key.

1.OA

• ON: The printer will restore to the initial status.

• OFF: The printer will not restore to the initial status.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable.

2. A changed “Reset ON/OFF when the INPUT • PRIME signal is ON” is stored in memory by pressing the [PAUSE] key.

6-40

Page 70

6. DIAG. TEST OPERATION

6.4 TEST PRINT MODE

Test print mode contains normal test print and process test print.

6.4.1 Normal Test Print

Five kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set. The default parameter at power on is as below:

• ISSUE COUNT : 1

• PRINT SPEED : 4 inch/sec.

• SENSOR : Transmissive sensor (Feed Gap Sensor)

• RIBBON : Transmissive ribbon

• TYPE : Batch (without cut)

• LABEL LENGTH : 76 mm

• PAPER FEED : Feed

Operating procedure for the test mode is provided below.

Power off

EM18-33013

<1 DIAGNOSTIC V1.OA>

From C on the next page.

<3 TEST PRINT>

PR NT CONDITIONI

Press the [FEED] key and [RESTART] key at the same time.

Set the print count

IS UE COUNT 1S

Turn on the power while holding down the [FEED] key and [PAUSE] key.

Press the [FEED] key twice.

Press the [PAUSE] key.

Select "Print Condition" by pressing the [PAUSE] key.

ISSUE COUNT PRINT SPEED SENSOR RIBBON TYPE LABEL LENGTH PAPER FEED

Press the [FEED] key or [RESTART] key. (See NOTE 1.)

Press the [RESTART] key.

Continued on Section 6.4.2 Process Test Print.

To be continued on

of the next page.

6-41

Page 71

6. DIAG. TEST OPERATION

PR NT SPEED 4inch/sI

SE SOR TRANSMISSIVEN

RI BON TRANSMISSIVEB

5000 (Print count 5000)

Set the print count from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.)

Select the print speed from those at the right by pressing the [FEED] key or [RESTART] key.

Select the sensor type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2 and 4.)

Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2, 5 and 9.)

Press the [FEED] key and [RESTART] key at the same time.

Press the [PAUSE] key. (See NOTE 3.)

1000 (Print count 1000) 500 (Print count 500) 100 (Print count 100) 50 (Print count 50) 10 (Print count 10) 5 (Print count 5) 3 (Print count 3) 1 (Print count 1)

3 inch/sec.

NONE (consecutive form)

NO RIBBON (No ribbon: Thermal direct)

NO TRANS. (Non-transmissive ribbon: Thermal transfer)

TRANSMISSIVE (Transmissive ribbon: Thermal transfer)

REFLECTIVE (black mark sensor)

TRANSMISSIVE (feed gap sensor)

4 inch/sec. 8 inch/sec.

Set the print speed

Set the sensor type

Set the ribbon type

To C of the

preceding page.

To C of the

preceding page.

Press the [FEED] key and [RESTART] key at the same time.

To C of the

preceding page.

To C of the preceding page.

To be continued on

B of the next page.

From B of the preceding page.

EM18-33013

6.4 TEST PRINT MODE

6-42

Page 72

6. DIAG. TEST OPERATION

From

Set the issue mode type

TY E [S] NO CUTTINGP

of the preceding page.

EM18-33013

6.4 TEST PRINT MODE

Set the label length

LA EL LENGTH 76mmB

Set the media feed

PA ER FEEDP

Select the issue mode type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.)

Press [PAUSE] key. (See NOTE 3.)

Select the label length from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 6 AND 7.)

Press the [PAUSE] key. (See NOTE 3.)

[S] Standard mode (Batch printing without cut)

[C] Auto-cut mode (Issue and cutting)

[H] Strip mode (On-demand printing without cut)

999 (Label length 999 mm) 998 (Label length 998 mm) 997 (Label length 997 mm)

7 (Label length 7 mm) 6 (Label length 6 mm) 5 (Label length 5 mm)

Press the [FEED] key and [RESTART] key at the same time.

of the

preceding page.

Press the [FEED] key and [RESTART] key at the same time.

of the

preceding page.

Select the media feed from those at the right by pressing the

PAPER FEED PAPER NO FEED

[FEED] key or [RESTART] key. (See NOTE 2.)

Press the [PAUSE] key. (See NOTE 3.)

Press the [PAUSE] key. (Feed one media.)

To be continued on

of the next page.

6-43

Press the [FEED] key and [RESTART] key at the same time.

To C of the

preceding page.

Page 73

6. DIAG. TEST OPERATION

<3 TEST PRINT>

PR NT CONDITIONI

From A of the preceding page.

B of the preceding page.

From

Press the [PAUSE] key.

EM18-33013

6.4 TEST PRINT MODE

<3 TEST PRINT>

Select the test print from those at the right by pressing the [FEED] key or [RESTART] key.

A designated number of test prints are issued when pressing the [PAUSE] key. (See NOTE 8.)

Press the [PAUSE] key.

SLANT LINE (1 DOT) SLANT LINE (3 DOT) CHARACTERS BAR CODE NON-PRINTING AUTO PRINT (TRANS.) : Process test print/Transmissive sensor AUTO PRINT (REFLECT.) : Process test print/Reflective sensor

Press the [FEED] key and [RESTART] key at the same time.

NOTES: 1. When there is no change to the print condition, select one of the test print options to

issue the test print.

2. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward.

3. A selected print condition is activated when the [PAUSE] key is pressed.

4. When the feed gap sensor is selected, the gap between labels becomes 3mm long.

5. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be set to transmissive (TRANS.) ribbon or no ribbon.

6-44

Page 74

6. DIAG. TEST OPERATION

6. A label size greater than the image buffer length cannot be designated. The image

buffer length differs according to memory size. If designated, the printer prints in the image buffer, or the printer stops because of an error.

7. Pressing the [FEED] key changes the label length -1 mm, pressing the [RESTART]

key changes +1 mm.

8. When an error occurs during a test print, the error message is displayed and printing

is stopped. The error is cleared by pressing the [PAUSE] key and the display shows “<3> TEST PRINT”. Printing is not automatically resumed after the error is cleared.

9. When the transmissive ribbon is selected and DIP SW. 1-1 is set to ON, and the

space area is also 20 mm or more when the print speed is 3"/sec. or 4"/sec. or 25 mm or more when 8"/sec, the printer automatically enters ribbon saving print mode.

10. When ‘AUTO PRINT’ is selected, 5 pcs. of the 3-dots slant line labels, bar code

labels and character labels are printed respectively after one label is fed.

■ Test Print Sample

• Slant line (1 dot)

EM18-33013

6.4 TEST PRINT MODE

• Slant line (3 dot)

Fig. 6-21

Fig. 6-22

6-45

Page 75

6. DIAG. TEST OPERATION

• Characters

• Bar code

EM18-33013

6.4 TEST PRINT MODE

Fig. 6-23

6-46

Fig. 6-24

Page 76

6. DIAG. TEST OPERATION

6.4 TEST PRINT MODE

6.4.2 Process Test Print

In the precess test print, the test print is automatically performed under the following conditions. Parameter setting and print tone fine adjustment value is ignored.

• OPERATION : One label feed, 3-dot slant line print, bar code print, character print

• ISSUE COUNT : 5 labels each

• PRINT SPEED : 4 inches/sec.

• SENSOR : Transmissive sensor (feed gap sensor) or reflective sensor (black mark

sensor)

• RIBBON : Transmissive ribbon

• TYPE : Batch (without cut)

• LABEL LENGTH: 76 mm

• PRINT TONE FINE ADJUSTMENT VALUE : + 0

Operating procedure for the test mode is provided below.

Power off

EM18-33013

From C on the next page.

Press the [RESTART] key.

To A of the

preceding page.

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [FEED] key twice.

<3 TEST PRINT>

Press the [PAUSE] key.

PR NT CONDITIONI

Press the [RESTART] key.

After feeding one label, slant lines (3 dots) are printed on 5 labels.

AU O PRINT(REFLECT.)T

Press the [PAUSE] key.

[Bar codes are printed on 5 labels.]

To be continued on

B of the next page.

6-47

Press the [FEED] key and [RESTART] key at the same time.

To C of the

preceding page.

Page 77

6. DIAG. TEST OPERATION

AU O PRINT(REFLECT.)T

[Characters are printed on 5 labels.]

<3 TEST PRINT>

From A of the preceding page.

AU O PRINT(TRANS.)T

B of the next page.

From

Press the [PAUSE] key.

EM18-33013

6.4 TEST PRINT MODE

Press the [PAUSE] key.

After feeding one label, slant lines (3 dots) are printed on 5 labels.

AU O PRINT(TRANS.)T

Press the [PAUSE] key.

[Bar code are printed on 5 labels.]

AU O PRINT(TRANS.)T

Press the [PAUSE] key.

[Characters are printed on 5 labels.]

Press the [FEED] key. and [RESTART] key at the same time.

To C of the

preceding page.

Press the [FEED] key and [RESTART] key at the same time.

<3 TEST PRINT>

To C of the

preceding page.

6-48

Page 78

6. DIAG. TEST OPERATION

6.5 SENSOR SETTING MODE

EM18-33013

6.5 SENSOR SETTING MODE

Thermistor check and black mark/feed gap sensor setting are provided in the sensor setting mode. The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode.

6.5.1 Thermistor Check

Thermistor check should be performed to check the environmental temperature and print head temperature after the excess head temp. error occurs or batch printing is performed for a long time.

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [FEED] key twice.

<4 SENSOR ASJUSTMENT>

Press the [PAUSE] key.

[H AD]2.5V [AIR]2.0VE

Press the [FEED] key and [RESTART] key at the same time.

[HEAD] 2.5 V

Thermistor status (0.0 ~ 5.0 v)

Print head

[AIR]

2.0 V Thermistor status

(0.0 ~ 5.0 v)

Environmental temperature

NOTE: Since the thermistaor is supervised every 200 ms while displaying the status, the display

could vary.

6-49

Page 79

6. DIAG. TEST OPERATION

(Revision Date Nov. 15, ’95)

6.5 SENSOR SETTING MODE

6.5.2 Black Mark Sensor Adjustment

Black mark sensor setting should be performed after replacing the CPU PC board or changing the tag paper to another maker’s, or when a paper feed error occurs. The black mark sensor has a movable and a fixed mode. These are selected by the DIP switch. After changing the black mark sensor type, follow the procedure below to make an adjustment.

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTIC V1.OA>

Press the [FEED] key three times.

<4 SENSOR ADJUSTMENT>

EM18-33013

Press the [FEED] key and [RESTART] key at the same time.

[R FLECTIVE] 2.8VE

Ex)

[R FLECTIVE] 3.8V*E

NOTES: 1. Make sure to adjust the black mark sensor using the white part of the tag paper as

2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor

3. When the difference is less than 1.5 V, used media may be improper (unspecified),

Press the [PAUSE] key twice.

The former value is displayed.

Black Mark

Tag paper

Set the tag paper so that the black mark sensor can detect the white part of the tag paper. (See NOTE 1.)

Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.)

White part

Black Mark Sensor

Align the white part of the TOSHIBA TEC specified tag paper with the black

Black Mark

mark sensor.

(See NOTE 2.)

Indicates adjustment complete.

Verify that the voltage difference between a black mark and a white part is more than 1.5 V. (See NOTE 3)

Press the [PAUSE] key for Feed Gap Sensor Adjustment.

a criterion. Though an adjustment can be performed with the black mark, it may cause a paper jam error.

is displayed up to 5.0 V.

or sensitivity may be dull due to an excessively old or dirty sensor. In this case change the media to one specified, or replace or clean the sensor. Then re-adjust the black mark sensor.

6-50

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6. DIAG. TEST OPERATION

(Revision Date: Jan. 14 ’99)

6.5 SENSOR SETTING MODE

6.5.3 Feed Gap Sensor Adjustment

Feed gap sensor setting should be performed after replacing the CPU PC board or changing the label to another maker’s, or when a paper feed error occurs.

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [FEED] key three times.

<4 SENSOR ADJUSTMENT>

EM18-33013

Press the [FEED] key and [RESTART] key at the same time.

[T ANSMISSIV E] 2.3VR

Ex)

[T ANSMISSIVE] 4.1V*R

NOTES: 1. Make sure to adjust the feed gap sensor using the backing paper with no label as a

2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor

3. When the difference is less than 1.5 V, used media may be improper (unspecified), or

Press the [PAUSE] key three times.

The former value is displayed.

Backing

Label

Paper

Set the label so that the feed gap sensor can detect the backing

,,,,,,,,,,,,,,

paper (no label). (See NOTE 1.)

Feed Gap Sensor

Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.)

Align the backing paper of the TEC specified label with the feed gap sensor.

(See NOTE 2.)

Indicates adjustment complete.

Press the [PAUSE] key for Paper End Setting for Black Mark Sensor.

criterion. Though an adjustment can be performed with the label, it could cause a paper jam error.

is displayed up to 5.0 V.

sensitivity may be dull due to an excessively old or dirty sensor. In this case change the media to one specified, or replace or clean the sensor. Then re-adjustment the feed gap sensor.

6-51

Page 81

6. DIAG. TEST OPERATION

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

Press the [FEED] key three times.

Remove any paper from the sensor detecting area.

Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.)

Ex)

The former value is displayed.

Indicates setting complete.

Press the [PAUSE] key four times.

1 DIAGNOSTIC V1.OA

<4 SENSOR ADJUSTMEN>

[P LEVEL.R] 4.3V

[P LEVEL.R] 4.3V*E

(See NOTE.)

Press the [PAUSE] key for

Paper End Setting for

Feed Gap Sensor.

Press the [FEED] key and [RESTART] key at the same time.

(Revision Date: Jan. 14 ’99)

6.5 SENSOR SETTING MODE

6.5.4 Paper End Setting for Black Mark Sensor

Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs.

EM18-33013

NOTE: Pressing the [PAUSE] key validates the sensor setting. The value of the sensor is

displayed up to 5.0 V.

6-52

Page 82

6. DIAG. TEST OPERATION

(Revision Date: Jan. 14 ’99)

6.5 SENSOR SETTING MODE

6.5.5 Paper End Setting for Feed Gap Sensor

Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs.

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

1 DIAGNOSTIC V1.OA

Press the [FEED] key three times.

EM18-33013

<4 SENSOR ADJUSTMEN>

[P LEVEL.T] 4.8V

Press the [FEED] key and [RESTART] key at the same time.

Ex)

[P LEVEL.T] 4.8V*E

Press the [PAUSE] key. (See NOTE.)

Press the [PAUSE] key five times.

The former value is displayed.

Remove any paper from the sensor detecting area.

Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.)

Indicates setting complete.

NOTE: Pressing the [PAUSE] key validates the sensor setting. The value of the sensor is

displayed up to 5.0 V.

6-53

Page 83

6. DIAG. TEST OPERATION

6.6 RAM CLEAR MODE

EM18-33013

6.6 RAM CLEAR MODE

In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear functions; Maintenance counter clear and parameter clear in the parameter setting mode. After referring to the following table specify and clear or initialize the data.

■ RAM Clear Mode Table

Mode Name

NO RAM CLEAR

MAINTE. COUNTER CLEAR

PARAMETER CLEAR

Function

If you enter the RAM clear mode by mistake, specify this mode to escape from the RAM clear mode without executing RAM clear.

After replacing the print head, cutter module, ribbon feed/rewind motor, solenoid and CPU PC Board, clear the maintenance counter. The following data will be cleared to zero. Confirmation can be made through the maintenance counter procedure in self test mode. (See NOTE 1 and 2.)

metIeulaVlaitinI

derevocecnatsidaideMmK0.0

ecnatsidtnirPmK0.0

tnuoctuCsemit0

tnuocnwoddnapudaeHsemit0 emitgnivirdrotomnobbiRsruoh0

emitgnivirddioneloSsruoh0

tnuocrorreerawdrahC232-SRsemit0

tnuocrorremetsySsemit0

tnuoceruliafrewopyratnemoMsemit0

This clear should be employed when initializing the following parameters to the setting before shipment. Confirmation can be made through the automatic diagnostic procedure in self test mode. (See NOTE 1 and 2.)

6-54

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Page 84

6. DIAG. TEST OPERATION

(Revision Date: Dec. 10 ’99)

EM18-33013

6.6 RAM CLEAR MODE

Mode Name

PARAMETER CLEAR

Function

Item

Print tone fine adjustment (Thermal direct) (KEY)

X axis fine adjustment Character code selection Font zero selection Control code selection Ribbon type selection Ribbon motor drive voltage

fine adjustment (PC) Ribbon motor drive voltage

fine adjustment (KEY) Strip wait status setting Stacker Status response Threshold manual fine

adjustment for the black mark sensor

Threshold manual fine adjustment for the feed gap sensor

Label pitch Effective printing length Effective printing width With/Without ribbon Sensor type

Initial Value

0 step

0.0 mm PC-850

“0”(without slash)

Auto.

Trans.

0 1

OFF

1.0 V

1.4 V

76.2 mm

74.2 mm 128 mm

With

Transmissive sensor

(Feed gap sensor)

Feed Speed Issue mode

5 inch/sec.

Standard

(Batch printing)

PC save automatic calling Kanji code Euro font code Transmission Control Mode Reset selection when the

TYPE 1

B0H DTR

INPUT • PRIME signal is ON.

NOTES: 1. Total media distance covered (TL FEED) and the adjustment value for the sensors cannot

be cleared.

2. Data stored on the flash memory card cannot be cleared with this procedure. To clear dada on the flash memory card, send the format command to ini tialize the card. For details, refer to the External Equipment Interface Specification.

3. For data to be cleared in the RAM clear mode, refer to the RAM clear mode table.

4. After RAM clear is performed, the threshold setting value will turn to the default (0). When using pre-printed labels, be sure to set the threshold after referring to the Owner’s Manual.

6-55

Page 85

6. DIAG. TEST OPERATION

6.6.1 Maintenance Counter Clear

<1 DIAGNOSTI C V1.OA>

<5 RAM CLEAR>

EM18-33013

6.6. RAM CLEAR MODE

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

Press the [FEED] key four times.

Press the [PAUSE] key. Press the [PAUSE] key.

NO RAM CLEAR

Press the [FEED] key.

(or press the [RESTART] key twice.)

Press the [FEED]

MA NTE COUNTER CLEARI

key and [RESTART] key at the same time.

Press the [PAUSE] key.

CO PLETEM

Turn off the power (See NOTE 1)

NOTE: Confirm that “COMPLETE” is displayed, then turn the power off.

6-56

Page 86

6. DIAG. TEST OPERATION

6.6.2 Parameter Clear

EM18-33013

6.6 RAM CLEAR MODE

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

<1 DIAGNOSTI C V1.OA>

Press the [FEED] key four times.

<5 RAM CLEAR>

Press the [PAUSE] key. Press the [PAUSE] key.

NO RAM CLEAR

Press the [FEED] key twice.

(or press the [RESTART] key.)

Press the [FEED]

PA AMETER CLEARR

key and [RESTART] key at the same time.

Press the [PAUSE] key.

CO PLETEM

Turn off the power (See NOTE 1)

NOTE: Confirm that “COMPLETE” is displayed, then turn the power off.

6-57

Page 87

7. PROGRAM DOWN LOAD

(Revision Date Sep. 29, ’95)

EM18-33013

7.1 FLOPPY DISK

7. PROGRAM DOWN LOAD

The main program for the printer has been written onto the flash ROM. If the main program is upgraded, due to the addition/change of the specification, down load the main program from the PC to the printer with the down-load floppy disk and RS-232C interface or high speed PC interface.

7.1 FLOPPY DISK

(1) Media.................... 3.5 inches (2DD)

(2) System disk .......... 1 disk (This floppy disk contains the main program written onto the printer and

the tool program for down load.)

7.2 SETUP

The transmission control code for the printer must be set to either the automatic selection or manual selection (ESC, NUL, LF). For details, refer to Section 6.3.8 Control Code Selection.

(1) Program down load with RS-232C interface

IBM PC/AT Compatible machine

RS-232C cable

Printer

Connect the PC to the printer with an RS-232C cable. Set the DIP SW2 on the CPU PC board of the printer as follws:

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(2) Program down load with high speed PC interface

IBM PC/AT Compatible machine

BPC PC board

Printer cable

BPE PC board

Printer

Fig. 7-1

Fig. 7-2

Install the BPC and BPE PC boards in the PC and printers, respectively, and connect both boards to each other with the special printer cable after referring to the Maintenance Manual Section 3.1. Refer to the Owner’s Manual enclosed with the high speed PC interface board kit to set the DIP SW on the BPC PC board and to install the BPC driver in the PC (hard disk drive).

7-1

Page 88

7. PROGRAM DOWN LOAD

7.3 DOWN LOAD PROCEDURE

EM18-33013

7.3 DOWN LOAD PROCEDURE

(1) Turn the PC power on. (2) Turn the printer power on. (3) Inset the program down load floppy disk into the PC. (4) Change the drive to A. Type A : (5) Start the batch file “PDL”. Type P D L

Or copy the contents of the floppy disk in to the hard disk and start the program in the hard disk.

(6) After starting the batch file “PDL”, the following menu is displayed. indicates the main program

version.

↵

This is the down load program for B-X

DD-MM-YYYY

This program down line loads the program file (Version V1.OA) to the B-X

Select the communication device. [ ]

( 1=RS-232C , 2=High Speed PC interface )

Are you sure ? (Y/N) [ ]

(Pressing the <Y key> will transmit the program file.)

To end the program press the <F1 key>

Fig. 7-3

(7) Select the interface.

• RS-232C interface 1

• High speed PC interface 2

(8) Start the main program transmission. Y

When changing the interface, press N and go back to step (7).

(9) While the main program is being transmitted, the following message is displayed in line . “###“

↵

in the message, a running count, from 0 through 128 is shown indicating the number of KB transferred.

** Now transmitting (###/128KB)**

(10) When the transmission is successfully completed, the following message is displayed in line .

End of transmission. Continue (Y/N) ? [ ]

• To continue 1 Turn the printer power off and exchange the printer with another one. 2 Turn the printer power on. 3 Start the main program transmission. Y

• To terminate N

↵

7-2

Page 89

7. PROGRAM DOWN LOAD

EM18-33013

7.4 ERROR CODE

(11) When an error occurs, the following message is displayed together with the error code in line .

The following error occurred during transmission. (ERROR=##)

Press any key to retry.

Error code

Doing so will revert to the displayed described in step (6). Refer to the error code to find the cause of the error. then retry the down load.

(12) After terminating the down load, refer to the Maintenance Manual Section 6.2 SELF TEST MODE

and perform diagnostic printing. Check that the printer operates properly and the main program version and checksum is printed on the label.

7.4 ERROR CODE

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Check the following when an error occurs:

• The printer power is turned on.

• The RS-232C cable or high speed PC interface cable is connected properly.

• The DIP SW on the CPU PC board or BPC PC board is set correctly.

• With the high speed PC interface, that the BPC/BPE PC boards are installed in the PC/printer properly.

That the BPC driver is installed in the PC (hard disk drive) properly.

7-3