WARRANTY INFORMATION
v1.5.2: DEC 2011
Our goods come w ith g uarant ees that cannot be exc lud ed under th e Aus tralian Cons um er L aw . You are
e
ntit led t o a replacement or r efund f o r a major failur e an d for co mpensation f or any ot h er reaso nably
f
oreseeabl e loss or d am age. Yo u are also ent itl ed t o have t he go o ds rep aired or r ep lac ed if the goods f ail
t
o b e of accept ab le qu alit y and t he fail ur e d oes not am ount t o a major fail ure.
Warranty Terms & Conditions
1. TEAC warrants that this pr oduct is free f rom defects in material and workmans hip under n ormal domestic use with
reasonable care and skill. Maintenanc e and cleaning (i.e. laser head) is not covered by this warranty. The TEAC
warranty only applies to TEAC products purchased, used and serviced in Australia.
2. The benefits to the consumer given b y this W arranty are in addition to other rights and r emedies of t
he consumer
under a law in relation to goods or services to which the warranty relates, being the Australian Consumer Law.
3. Refund or replacement via your retail er is available for a per iod of 14 da ys after purchase f or goods that have been
inspected and determined to have a major f ailure. Refund and exchange is not applic able f or change of mind.
4. Subject to the terms herein, this warranty effectively covers the equipment as specif
ied in the W arrant y P eriods
Table below from the date of purchase.
T
EAC PRODUCT WARRANTY PERIOD
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5.
This service will only be provided as part of this warranty if all the following conditions are met;
In Home Service/Pic k up* Service
a) The pr oduct is indic ated in the W arranty Period Table.
b) The pr oduct is within the warranty period.
c) The product is located within the normal s ervice area of the local TEAC Authoris ed Service Centr e.
If TEAC determines that the product is not repairable on site, TEAC can complete the repair by taking the product to
a TEAC A uthorised Service C entre.
Where In-Home service/Pick up* is not available, t he purchaser is r equired to s end the product to the nearest TEAC
Authorised Service C entre f or repair. In t his event, pr oof of purchase is required t o support a warranty claim. Af ter
the repair, the product will be available for collection by or return to the purchaser at a fee upon request. TEAC inhome service can be made available at a fee upon r equest.
Carry-in Service
6. A 12-month replacement warr anty is applicable t o all Access ories such as Remote, Power Adaptors and Cables.
7. TEAC will ensure to the best of its abilities that all required parts are made available for any required service/r epair.
8. TEAC Australia Pty Ltd and its Authorised Service Centr es will use th eir best endeavours to complete product
repairs within a reasonable period based on available resources and workload during the time when service is
requested and performed.
9. Refurbis hed parts may be used to repair th e product. In th e c ase of a replacemen t, the product may be replaced,
with a refurbished unit of the same type or, if one is unavailable, a similar refurbished model with equal or better
features & specifications.
10. Please be ad vised that if th e product presented f or repair is capable of retaining user- generated data, the data may
be lost during s ervicing. Customers are strongly encour aged to back up all important information/data before
sending the product in f or service/repair.
11. Service will be provided only during normal business hours and under safety c onditions and circumstances. TEAC
and its authorised ser vice agents can refuse any repair if safety, in relation to OH&S, becomes a concern to its staff
or authorised s ervice agents’ pers onnel.
12. The war
ranty is void and warranty claims may be refus ed, subject to t he Australian Consumer Law, if:
a) The pr oduct was not transported, installed, oper ated or maintained according to man ufactur er instruction, or
b) The pr oduct was abused, damaged, tamp ered, altered or repaired by any unauthorised persons, or
c) Product f ailure is due to accidents during use, installation or transit, power s urges, use of defective or
incompat ible external devices, ex
posur e to abnormal c onditions suc h as excessive temperatur es or humidity, or
entry of liquids, objects or creatures into the product.
13. No one is authorised to assume any liab ility on behalf of TEAC or impose any obligation on it, in connection with the
sale of any equi pment ot her than as stated in this warranty and outl ined above.
14. TEAC reserves the right to inspect and verify whether the product is exhibiting a major f ailure as
claimed by
customers/retailers.
15. LED dead pixel policy, please contact TEAC Customer Support Hotline on 1300 553 315 for assistance.