Page 1
What’s In This User Guide?
Getting started - sanding a disc right now
Getting to know your machine and how it works
Changing the consumbles and other operations
Maintenance and other useful information
Page 2
User Guide Contents
Getting Started How to use your machine
Care and Maintenance
Care and Maintenance
Care and Maintenance
Additional Information
Additional Information
Disc Types
Good Machine Use & Safety
Initial Setup
Initial Setup ...continued
How to use your machine
Understanding the Consumables
Prime the Water Line
General Operation
Modes of Operation
Replacing Sanding Pads
Replacing Jet Nozzle Extenders
Cleaning Water Reservoir
Repackaging
Specications
CDs, DVDs & Blu-rays
Covering dierent usage topics
Notications
How to clean the Filter
Replacing Credit Chip
Replacing Center Hubs
Replacing Foam Pads
Cleaning Catch Tray
Putting Machine into Storage
Frequent Questions
Contacting Us
Installing the Credit Chip
Installing Jet Nozzle Extenders
Powering up the Machine
Installing a Center Hub
Filling the Reservoir with water
Installing Foam Pads
Installing Sanding Pads
Unpacking your Machine
The Parts of the Machine
How their construction aects the repair process
We believe it is important that you know:
• How to use our technical support team
• How to get the most out of your machine
• How to use the machine safely at all times
• How to prevent voiding your warranty
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Unpacking
Getting Started
SAVE A LL PACKING MATER IALS. Failure to use packaging designed
for this unit can cause damage and void warranty.
There is a charge for replacement packing materials.
Parts that need to be saved are as follows:
• VMI Quicksand Shipping Box
• Top Cardboard Insert
• Left & Right Side Packing Foams
• Protective Plastic Bag
1. Carefully open the box.
2. Remove the Top Cardboard
Insert - which contains the
machine’s starter supplies,
accessories, and support
documents.
3. Remove the VMI Quicksand
from the shipping box.
4. Remove the Left and the Right
side packing foams.
5. Take the VMI Quicksand out of
the protective plastic bag.
6. Position the machine on
a sturdy at surface with
sucient working room around
it.
The Parts of the Machine
Nozzle
Foam Pad
Water Feed
On / O
Switch
Power Inlet
Water
Reservoir
Sanding
Pad
Catch
Tray
Pump
Chip
Port
Water Level
Display
Keypad
Turntable
Assembly
Center Hub
Jet Nozzle Extender
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Initial Setup
2 x Foam Pads
2 x Sanding Pads
1 x Center Hub
2 x Jet Nozzle Extender
1 x Credit Chip:
A starter Credit Chip of 50 minutes is
included with your QuickSand. This will
show as 50% on your supply display.
Installing the Credit Chip
Take the Credit Chip provided with your machine, and install it into
the Chip Port.
The Quicksand unit will recognize this chip once the machine is
powered on.
This chip only applies 50% credit; a new 100 minute chip will apply
100% credit.
Powering up the Machine
Insert the power Cable into the power inlet on the back of the
machine and plug into the wall socket.
Power up using the on/o switch found on the back of the machine
(After a couple of seconds, the Lid will automatically open.)
Leave the Lid in the open position.
Filling the Reservoir with water
Remove the Lid Stopper.
Locate the Turntable Assembly
and remove from the machine
by pulling up.
(Please turn over for the rest
of this instruction)
You will receive starter consumables in the box for 50 minutes:
Page 2
Understanding the Consumables
Page 5
Pour about 750ml (or 2 cups) of water into
the drain at the back of the tray well.
Watch the visual water display on the front
of the machine as you ll the reservoir.
Warning: Do not ll past the “MAX” ll line!
Then re-install the Turntable Assembly.
Priming the Water Line
Warning: Failure to prime the Water Line will
cause damage to the disc!
1. Start with the lid in the open position.
2. Place a paper towel over the disc tray to catch the
drips from the nozzles.
3. Tilt the lid forwards to a 45 degree angle so the
drips will land on the paper.
4. Activate the priming process by pressing the “W”
button on the Keypad.
Caution: Make sure that the Turntable Assembly is
installed, so that water does not pour directly onto
the shaft of the main motor! This will ensure that the
water drips out of the nozzle and onto the paper towel,
instead of running down the inside lid cover.
Installing Jet Nozzle Extenders
These small clear pipes simply extend the jet nozzles
so that the water drips directly on to the disc surface.
To install them, simply push them on to each nozzle.
They are to be replaced with every new consumables
pack.
Initial Setup ...continued
Installing a Center Hub
Line up the hex shaped opening on the hub with the
hex shaped post between the two sanding pad holders
and push the Center Hub into place.
Spin the Center Hub by hand to make sure that the hub
is centered. If needed, make an adjustment.
Installing Foam Pads
Install each Foam Pad onto the Sanding Pad Holders.
Make sure that each Foam Pad is centered and fully
seated on the Sanding Pad Holder.
Caution: It is important to keep the lid open to prevent
the pads being deformed by the platen. If you would
prefer to keep the Lid closed when the machine is not
in use, make sure to remove the Turntable Assembly.
Installing Sanding Pads
Install each Sanding Pad onto the
Foam Pads. Make sure that each
Sanding Pad is centered and fully
seated on the Foam Pads.
Then re-install the Lid Stopper.
Your VMI Quicksand unit is
now ready to be used!
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How to use your machine
1. Switch the machine on: the front lights
and display will light up and the lid will
open.
2. Select the mode that you would like to
sand your disc for, depending on the
severity of damage, by selecting either
the Regular or Heavy option – located on
the User Keypad.
Regular
Heavy
NO BLU-RAY
Blu-ray
cannot be used in this
machine.
1. Place disc onto the Turntable Assembly,
with the label side facing down!
Warning: Do not attempt to repair
Blu-ray Discs in this machine, they will
get damaged beyond repair.
2. Close the Lid and the cycle will start
automatically.
3. Once the cycle has completed, the Lid will
open automatically. Remove your disc and
proceed to the nal repair in your disc
repair machine.
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General Operation
Page 7
Modes of Operation
Regular: 10 Seconds
1. Press the “Regular” button
located on the User Keypad to
activate this operation.
2. Close the Lid, and the machine
will start automatically.
Heavy: 30 Seconds
1. Press the “Heavy” button
located on the User Keypad to
activate this operation.
2. Close the Lid, and the machine
will start automatically.
Emergency Stop:
At any time during a cycle, you
may stop the cycle prematurely,
by pressing any button on the
User Keypad.
Once the button is pressed, the
cycle will stop, and the Lid will
open automatically. The Main
Screen will then display the “ER”
error message indicating that the
Emergency Stop function has been
successfully accomplished.
Once the unit has reset, the “ER”
error message will disappear, and
the machine will default back to
the last mode of operation that
was selected. The Operator may
now continue using the machine.
10
Seconds
*
30
Seconds
*
Notications
Replace All Consumables (RC):
The Credit Chip has been designed to monitor the consumables used within your
VMI Quicksand, to ensure that each disc is repaired to the same standard, and to
decrease any downtime that may result from not having replacement consumables
on hand. Installation of a new Credit Chip informs the unit that the consumables
have been replaced.
The amount of consumable usage is displayed on the “Supplies – Fuel Gauge”
located on the User Keypad. As the consumables deplete over time, the Fuel Gauge
will reduce in percentage as follows:
100% = 100 minutes
75% = 75 minutes
50% = 50 minutes
25% = 25 minutes
0% = 0 minutes
Once the consumable level has reached 25%, the Green LED will switch over
to Yellow, and the 0% Green LED will turn over to Red and will blink every
two seconds. At this point the Operator should make plans to obtain more
consumables. Once the Credit Chip has reached 0%, the ashing Red LED will stop
and a solid Red LED will appear. At this point the “RC” error message will appear
on the Main Screen. The machine will not perform any other operations until a new
Credit Chip is installed.
Once a new Credit Chip has been installed and power to the machine is turned back
on, then the “RC” error message on the Main Screen will disappear. Fuel Gauge will
display 100%. The machine is now ready to resume operation.
Error Messages:
E1: Lid Closed / Switch still Activated.
E2: Main Motor is not achieving enough current.
E3: Main Motor is achieving too much current.
E5: Water Pump is not working.
ER: Emergency Stop.
Required Actions:
CP: Replace Sanding Pads, Clean Filter, and Check & Add Water.
CW: Clean the Water Reservoir and replace all the water, and replace Foam Pads.
RC: Replace all Consumables and clean out machine.
How to use your machine
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Care and Maintenance
Replacing Sanding Pads
The machine will notify the Operator to
replace the Sanding Pads by displaying the
“CP” message after 25 minutes of machine
operation.
1. Remove the Lid Stopper from back of Lid.
2. Make sure the Lid is in the “Open” position.
3. Pull the Sanding Pads away from the
Foam Pads, until the pads are completely
detached.
4. Take a new Sanding Pad and line it up
with the Foam Pad. It is essential that the
Bung Pad CENTERED on the Foam Pad.
Make sure that both Sanding Pads are
seated fully on to the Foam Pads.
5. Re-install the Lid Stopper.
6. Press the “Regular” and then the “Heavy”
buttons on the User Keypad to clear screen.
How to clean the Filter
The lter for the water reservoir must be
cleaned at the same time as replacing the
Sanding Pads, when the machine gives o the
“CP” message. This will occur after 25 minutes
of machine operation.
1. Remove the Lid Stopper from the back of
the Lid.
2. Let the Lid gently open to its farthest
position.
3. Pull o the Turntable from the Main Motor
shaft.
4. Locate the removable Catch Tray. Pull up
on the outer edges of the tray and remove
from the machine.
5. Locate the Water Reservoir and the opening
for the lter. Pull the lter out of the
reservoir.
6. Rinse the lter under warm water until all
of the plastic remnants are washed away.
7. Re-install the lter and catch tray.
8. Check the level of water inside of the
reservoir by looking at the water display on
the front of the machine. If the water level
is low, please replenish the water. (Do not
ll past the ‘MAX’ ll line)
9. Re-install the Turntable onto the shaft of
the Main Motor.
10. Re-install the Lid Stopper.
Replacing Foam Pads
The machine will notify the Operator to replace
the Bung Pads by displaying the “RC”
message.
1. Make sure the Lid is in the “Open” position.
2. Locate the Foam Pads.
3. Pull the Foam Pad away from the Foam
Pad Holder, until the pad is completely
detached.
4. Repeat step #3 for the second Foam Pad.
5. Take your new Foam Pad and line it up with
the Foam Pad Holder. It is essential that the
Foam Pad is CENTERED on the Foam Pad
Holder. Make sure that the new Foam Pad
is fully seated on the Foam Pad Holder by
pressing gently on the entire surface of the
pad.
6. Repeat step #5 for the second Foam Pad.
7. You must also at this stage, install a new
set of Sanding Pads.
SAVE
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Cleaning Water Reservoir
It is important that you clean out and rell the
Water Reservoir at both the “CW” and “RC”
messages.
1. Remove the Lid Stopper from the back of Lid.
2. Let the Lid gently open to its farthest position.
3. Pull o the Turntable from the Main Motor
shaft.
4. Locate the removable Catch Tray. Pull up on
the outer edges of the tray and remove from
the machine.
5. Locate and pull down on the Back Panel Door,
on the rear of the machine, to expose the
Water Reservoir.
6. Remove the feed tubing from the reservoir, it’s
in the rear of the machine, located on the right
hand side of the reservoir.
7. Pull the Water Reservoir out of the machine.
8. Remove the lter from the reservoir and clean
it under warm water.
9. Remove the reservoir clips and pull the top
part of the reservoir from the bottom.
10. Pour out and dispose of the water from the
reservoir. Wash the inside of the reservoir with
warm water until clean.
11. Put the reservoir back together and Re-install
the clips. Insert the reservoir into the machine
and reconnect the water feed tube.
12. Re-install the Catch Tray.
13. Towards the back right hand corner of the
Catch Tray is a drain that connects to the water
reservoir. Pour about 750ml of water into this
area.
14. Watch the visual water display on the front
of the machine as you ll the reservoir with
water.
Care and Maintenance
(Do not ll past the ‘MAX’ ll line)
15. Re-install the Turntable.
16. Re-install the Lid Stopper.
17. If the Water Reservoir was cleaned due to
the “CW” message, press the “Regular”
and then the “Heavy” buttons on the User
Keypad, to inform the machine that the
pads were replaced.
18. If the Water Reservoir was cleaned out due
to the “RC” message, no further action is
required, unless other consumables need to
be replaced.
Replacing Center Hubs
The Center Hub must be replaced at the same
time that all the other consumables are being
replaced due to the “RC” message.
1. Make sure the Lid is in the “Open” position.
2. Locate the Center Hub.
3. Pull the used Center Hub o of the Hex
shaped post with your Index Finger and
Thumb.
4. Take the new Center Hub and line up the
Hex shaped opening on the hub with the
Hex shaped post.
5. Push the Center Hub onto the post.
6. Spin the Center Hub by hand to make sure
the Hub is centered. If needed, make the
proper adjustment.
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Replacing Jet Nozzle Extenders
1. Pull o the existing Jet Nozzle Extenders
and discard.
2. Push on the new ones found in your
consumables pack.
Replacing the Credit Chip
The machine will notify the Operator to replace
the Credit Chip by displaying the “RC” message
(replace consumables). All consumables must
be replaced at this time!
1. Turn OFF power to the unit.
2. Remove and discard the depleted Credit
Chip then install the new one.
3. Once the new Credit Chip has been
installed and the machine is powered back
on, the “RC” message on the Main Screen
will disappear, and the “Supplies – Fuel
Gauge” will display the new credit.
Note: The Fuel Gauge will display 100% with a
100 minute Credit Chip.
If a 50 minute starter Credit Chip is installed,
the Supplies Gauge will only display 50%.
Care and Maintenance
Cleaning the Catch Tray
Over time your Catch Tray may build up with
plastic residue from the Sanding Process. There
is no set time for when this item needs to be
cleaned. However, we strongly recommend at least
cleaning the Catch Tray every time a new set of
consumables is installed.
1. Make sure the Lid is in the “Open” position.
2. Remove the Lid Stopper from the back of the
Lid.
3. Let the Lid gently open to its farthest position.
4. Pull o the Turntable from the Main Motor
shaft.
5. Locate the removable Catch Tray. Pull up on
the outer edges of the tray and remove from
the machine.
6. Rinse the Catch Tray under warm water until
all of the plastic remnants are washed away.
7. Make sure that the Catch Tray is dry before Reinstalling into the machine.
8. Re-install the Catch Tray.
9. Re-install the Turntable onto the shaft of the
Main Motor.
10. Re-install the Lid Stopper.
Putting the Machine into storage
Make sure to keep the Lid in the “Open” position.
This will ensure that the Foam Pads will not
become at.
Caution: Flat pads may produce inferior results.
Note: If you desire to keep the Lid in the “Closed”
position while not in use, remove the Turntable
from the machine.
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1. Remove the Foam Pads, along with the attached
Sanding Pads, from the inside of the machine.
2. Empty the Water Reservoir.
3. Drain the Water tubing.
Note: For the Water line, press the “W” button
on the front User Keypad. Have a small container
ready to catch the draining water. Once all the
water has been drained, press the “W” on the front
User Keypad to stop the drainage.
Warning: You must drain all the water from
the Water Reservoir and the Water Line before
shipping. Failure to do so may cause damage that
would not be covered under the warranty.
4. Turn o power to the machine.
5. Close the Lid.
6. Remove the Power Cable.
7. Place the machine into the protective plastic bag.
8. Place the machine into the left and the right
packing foams.
9. Place the Quicksand into the Shipping Box.
10. Place the Top Cardboard Insert back into position.
11. Insert anything else that has been required by the
Technical Support Department.
12. Close and tape the Shipping Box.
13. Write the provided RMA number on the outside of
the Shipping Box.
Note: If you feel your machine is not functioning
correctly please stop using the unit and contact
Support on 0800 412 5424.
Repackaging
Frequent Questions
Why do I have to keep the Lid in the open position when my machine is not is use?
Leaving the Lid in the closed position for a prolonged period of time, without running the
machine, will cause the Foam Pads to become at. When this happens the Foam Pads will not
be able to sand the discs properly. If you would like to keep the Lid closed, when the machine
is not in use, remove the Turntable Assembly from the machine.
Can I sand a 3 inch disc? No!
Can I sand a Blu-ray disc? No!
Due to the nature of Blu-ray discs, where the data layer is so close to the surface of the
optical side of the discs, this sanding process is too aggressive and will damage the data layer.
For maintenance and repair of Blu-ray discs, we strongly recommend repairing them on the
VMI Hybrid disc repair machine.
Can I sand a Double-Sided disc? Yes!
Can I sand a disc that is warped or cracked? No!
When should I replace my Turntable?
There is no set life expectancy for the Turntable. If you notice any imperfections, such as
rips, tears, nicks, gouges, worn spots, and/or missing material – then the Turntable should be
replaced. You can order a replacement at www.totaldiscrepair.co.uk.
Can I run my machine over 100 (or 50) minutes without replacing the Credit Chip?
No! Once the Credit Chip is depleted the unit will not allow for any more cycles to be run.
Once a new Credit Chip has been installed, the machine will continue with normal operation.
Why do I have to remove the Water from the machine for shipping?
Since we cannot control how your VMI Quicksand is handled when in transit, we ask that you
remove all traces of water from the machine, so that no water leaks into the machine during
shipping. Water leakage will cause damage to the internal components.
What should I do with the leftover water on my discs?
Due to the nature of the Quicksand sanding process, water will be left on the surface of the
disc at the end of the cycle. It is recommended that you try to pour any large quantities of
water back into the Catch Tray. Any remaining water on the disc should be wiped away with
a cloth to ensure that any remaining plastic remnants on the disc are removed. The VMI
Quicksand is designed to work optimally with the VMI Hybrid. Cleaning the disc of all plastic
particles will ensure that the Hybrid Bung Pads are not contaminated with plastic particles.
Page 9
Additional Information
Page 12
Specications
Your Notes
Disconnect unit from supply circuit before opening!
Warning and Cautions:
You are cautioned that any changes or modications not expressively approved in
this manual could void your warranty.
If you have any questions about this product, contact us on 01202 489 500.
Special Feature: Emergency Quick Release
If at any time you need to manually release the
Lid, you can do so by using any object such as a
pencil or pen, to release the latch.
Safety Features:
• Removable power Cable
• ON/OFF Switch
• Process controlled to prevent operation when Lid is in the opened position
• Emergency Stop with any button activation or release of the latch for the Lid
Specications:
Weight: 18lbs
Dimensions: 8.7”W x 11.2”L x 7.85”H
Warranty: 1 Year Limited
totaldiscrepair.co.uk/support/vmi-quicksand
or
0800 412 5424
Total Disc Repair,
Unit 1, Christchurch Business Park, Radar Way,
Christchurch, Dorset, BH23 4FL
Additional Information
Contacting Us
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Hard coat
Polycarbonate
Data
Polycarbonate
Label
Polycarbonate
Data
Label
Polycarbonate
Data
Polycarbonate
Label
Disc Types
When discs were invented the process of
construction was quite simple. These are what
we call CD discs. To produce the disc, a solid
polycarbonate disc was made. Then the data layer
was applied to the top surface of the disc. To protect
this data layer, a lacquer, or label, was then applied
over the top of the data layer.
The early CDs were mainly used for audio and so
often a small scratch was not enough to disrupt the
data. However as the data on discs became more
complicated it became more important to protect
the data layer. On DVD discs the data layer is
sandwiched in the middle of the disc between two
pieces of polycarbonate. This protects the data layer
and makes the disc virtually indestructible. The only
issue with this type of disc is that the two layers of
disc can separate around the whole in the centre of
the disc, although this is quite rare.
Because the data is so protected virtually all DVD
discs can be repaired by the disc repair process.
This made the data layer quite vulnerable because
any scratch to the label could damage the data layer
beneath. If a scratch has reached the data layer
it is not repairable. Disc repair can only repair the
polycarbonate on the underside of the disc.
CDs DVDs Blu-rays
Formats:
Audio Books
Audio CDs
CD-ROMS
Playstation version 1 discs
Formats:
DVDs
Playstation 2 discs
Xbox
Wii
DVD ROM
With the invention of High Denition (HD) there was
a need to carry more information on a disc and soon
the data space on a DVD was not enough. Sony
solved this with the invention of the Blu-ray disc.
It is essentially the same as a DVD with 2 main
dierences:
1. The polycarbonate on the bottom of the discs is
much thinner than a DVD and so the number of
times that the same disc can be repaired falls to
around 10-15.
2. The polycarbonate on the bottom of the disc
has a hard coated lacquer on top of it. This hard
coat reduces the chance of the disc being
scratched in the rst place, but nonetheless
scratches can still happen.
Formats:
Blu-ray lms
Playstation 3
Playstation 4
Xbox One
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