This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy, and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee interference
will not occur in a particular installation. If this equipment causes harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications should be approved by the party responsible for compliance of
FCC Rules, otherwise, the user loses authority to operate the equipment.
The laser beam emitted from the optical pickup is invisible. Accordingly:
• Do not open the optical pickup housing.
• Obtain service only from TDK-authorized personnel.
LASER INFORMATION
These products have been designed and manufactured according to IEC 825-1 on the Safety of Laser
products. This product comes under "Class 1 Laser Products." A Laser Caution Marking is attached
on the top of the internal drive model: "Caution: Invisible laser radiation when open. Avoid direct
exposure to beam."
CAUTION: Use of controls or adjustments or performance
of procedures other than those specified herein may
result in hazardous radiation exposure.
CAUTION: To disconnect the CD-R drive from anelectrical
current, pull out the AC power cord.
CONGRATULATIONS!
Thank you for purchasing your veloCD ReWriter, a reliable, high performance CD
rewriter, recorder, and reader. We appreciate the confidence you have shown in us.
The key to the superior performance of the veloCD burner is the inclusion of
buffer underrun write assurance technology, which eliminates buffer underrun
errors. These errors – which are fatal to the writing process – result from
momentary interruptions in the data flowing to the write laser. They typically
occur when the user tries to perform another task during the writing process
or when the source cannot supply data fast enough to the writer.
To prevent buffer underrun errors, the veloCD continuously monitors the status of
its built-in buffer memory. When a buffer underrun error is about to occur, the
veloCD suspends recording until the buffer is refilled. To continue recording at the
appropriate place, the veloCD drive compares the recorded data with the data in its
buffer memory and synchronises adjacent frames. With this technique, the drive
restarts recording at the precise position where writing was originally suspended.
NAVIGATION
OPTION 1: Toggle between the TABLE OF CONTENTS and specific topics.
1.Clicking on the desired subject
heading takes you to it's location
in the manual.
2.Clicking on a page number
within the manual takes you
back to the T able of Contents.
OPTION 2:
1.Click the Navigation Pane and select the Bookmark T ab.
2.Click the desired subject entry to go to its page within the manual.
Carefully read this manual and keep it handy for easy reference. Use the manual for installation,
operation, and troubleshooting. All the information you need to successfully install, operate and
troubleshoot your drive is included. If you can’t solve a problem, however, please contact us. (See
Appendix B: Technical Support for the different ways you can contact us.) You will be connected to
our technical support engineers.
PRECAUTIONS
Like the rest of your computer system, your veloCD ReWriter requires care in its installation and use.
• Keep the area around your drive clean from dust, smoke, and other contaminants.
• Do not allow moisture or liquids, including water or cleaning fluids, to touch the drive.
Thinner, benzene, or alcohol-based solvents can mar your drive’s surface.
• Do not drop or jolt the drive.
• Do not attempt to open the drive and service it yourself. Dismantling the drive may expose you
to harmful electrical voltages or the laser beam and will invalidate your warranty. For your safety,
entrust service to TDK-authorized service personnel only.
• Do not insert dirty, warped, poorly balanced, or cracked discs into the drive. Use industry-
standard discs.
WHAT YOUR VELOCD REWRITER DOES
The veloCD ReWriter is a CD-ReWritable drive that provides professional quality for CD writing,
rewriting, and reading.
The veloCD ReWriter is fully MMC-compliant, supporting writing features such as Disc-at-Once,
Track-at-Once, and Session-at-Once, as well as variable and fixed packet writing. And it supports
the UDF writable file system implemented through packet writing.
The veloCD ReWriter supports running OPC, and is compatible with Windows Plug and Play.
Flash memory allows upgrading the veloCD ReWriter to the latest firmware revision
(available from www.velocd.tdk.com) without opening the drive.
SECTION 1 : Your veloCD ReWriter1
YOUR veloCD ReWRITER
WHAT YOU CAN DO WITH THE veloCD ReWRITER:
• Record audio onto CD-R or CD-RW media.
• Play music CDs.
• Periodically back up your computer's hard drive data files.
• Save photos, video, and other images on CD-R or CD-RW media.
• Publish your own databases, catalogs and promotional material on inexpensive CD-R discs,
then distribute to customers and colleagues.
• Master new software programs on CD.
WHAT'S IN THE BOX
Included with your veloCD ReWriter drive:
• CD-RW drive
• 4 mounting screws
• Emergency Eject Tool
• 1 piece of TDK CD-RW media
• 2 pieces of TDK CD-R media
• TDK CD-ROM with bundled software, including TDK CD Blender Recording Software
• veloCD ReWriter operation manuals
2veloCD ReWRITER : User’s Manual
NOTE: Most new CD-ROM drives can read CD-RW discs.
Many older drives may not be able to read CD-RW discs.
SAVE YOUR BOX!
Be sure to save the box after
you have installed your TDK veloCD ReWRITER.
The box and its packaging material were
designed and drop tested to ensure that your
veloCD ReWRITER can endure rough treatment
and still arrive in working order.
If you ever need to ship your drive back to us,
it's best to send it packaged in the original box.
We cannot assume liability for any damage your
drive sustains during shipment. Therefore, please
ship your drive in the safest manner possible.
SAVE
veloCD ReWRITER FEATURES AND CONTROLS
Figure 1: Front Panel of the veloCD ReWRITER Drive. (Find your drive above)
Things you should know: (see Figure 1)
1. Tray front door: Attached to tray drawer.
2. Headphone jack: Stereo mini-jack for headphones and powered speakers.
3. Volume control: Controls volume of headphone jack.
4. Disc indicator: Illuminated when disc is in the drive and power is ON. Blinks when reading or writing data.
5. Stop/eject button: Push to eject tray.
6. Emergency eject hole: Insert emergency eject stick, paper clip, or other thin, rigid object to eject
tray if automatic eject button does not work. Turn OFF power before using this feature.
7. Busy Indicator: Blinks when reading data.
8. Write Indicator: Blinks when writing data.
SECTION 1 : Your veloCD ReWRITER3
Figure 2: Rear Panel of the veloCD ReWRITER Internal Drive
• Audio output connector: Outputs stereo analog signal. Use to connect to soundcard or audio amplifier.
Use standard MPC-3 type, 4-pin connector.
• Jumpers: Use to select operation as an IDE master or slave, or for cable select. In general, leave
these jumpers at their factory settings.
• IDE cable connector: Connects to IDE interface using 40-pin IDE flat ribbon cable.
• Power connector: Connects to your computer’s power supply to provide
DC +5V and +12V to the veloCD ReWRITER.
4veloCD ReWRITER : User’s Manual
Power
connector
IDE cable
connector
Jumper(not used)
Audio output
connector
AUDIO OUT
R G L
CABLE SELECT
SLAVE
MASTER
Jumpers
40
IDE
DC INPUT
1
+5V GND +12V
AudioCSEL
Digital
Analog
D GR G G L5V G G 12V
Slave
Master
39
40
E-IDE InterfacePower
1
2
This chapter explains how to physically install your veloCD ReWRITER in your computer.
The steps are as follows:
1. Turn OFF your computer system and unplug the power cord.
2. Set the jumpers for your new veloCD ReWRITER.
3. Mount the veloCD ReWRITER into an available drive bay inside the computer system.
4. Make all necessary cabling connections: IDE cable, power cable, and audio cable.
5. Turn your computer system ON.
The following pages give more details for this procedure.
TO OPEN THE COMPUTER:
1. Before proceeding, make sure the power to your computer and any external peripherals are OFF
and your computer is UNPLUGGED from its power source.
2. Remove your computer’s cover, following the directions provided by your computer’s manufacturer.
Typically, this involves loosening or removing several screws on the back panel of your computer
and sliding off the cover. See Figure 3 for details.
Figure 3: Removing a Typical Computer's Cover
SECTION 2 : Installing Your veloCD ReWRITER5
SECTION
2
INSTALLING YOUR veloCD ReWRITER
DETERMINE YOUR EXISTING IDE CONFIGURATION
With your computer open, determine the existing IDE configuration. You can do this by looking at
the 40-pin IDE ribbon cable (or cables—there may be two) and seeing what is connected to them.
One end of the IDE cable is connected to a port on the computer’s motherboard; and the other end
is connected to one or two peripheral devices (such as a hard drive or CD-ROM drive). If there are
two devices, one is considered the master and one is the slave. If there are two IDE ports, one is for
the primary IDE bus and one is for the secondary bus.
A typical drive’s IDE configuration is usually one of the following:
• Hard drive connected as master and slave devices on primary IDE port; CD-ROM drive connected
as master device on secondary IDE port.
• Hard drive connected as master device and CD-ROM drive connected as slave on the primary IDE
port; nothing connected to secondary IDE port.
• Hard drive connected as master device on primary IDE port; nothing connected to secondary IDE port.
SELECT AN IDE CONFIGURATION
Set the jumper according to the desired configuration, as shown in this table and illustrations.
6veloCD ReWRITER : User’s Manual
QUICKSTART INSTALLATION-Experienced PC Users Only
If you’ve installed computer peripherals before, use
this quickstart installation designed to get you up
and running quickly. Always turn off and unplug
your PC before you start.
Typical Scenario 1: You have a PC with an IDE
interface installed, you have Windows 95B/95C/
98/ME/2000 or NT 4.0, and you have nothing
installed on the secondary IDE port.
What to do: Set the veloCD ReWRITER’s jumper to
Master, attach it to the secondary IDE port, and go.
Windows will recognize the drive automatically.
Typical Scenario 2: You have a PC with an IDE
interface installed, you have Windows 95B/95C/
98/ME/2000 or NT 4.0, and you have a CD-ROM
installed on the secondary IDE port.
What to do: Change the CD-ROM to Slave, set the
veloCD ReWRITER’s jumper to Master, attach the
veloCD ReWRITER to the secondary IDE port, and go.
Windows recognizes the new drive automatically.
IF NEITHER OF THESE SITUATIONS APPLIES TO YOU,
OR YOU’RE NOT COMFORTABLE WITH IDE INSTALLATION,
READ THE REST OF THIS CHAPTER FOR MORE
DETAILED INSTALLATION INSTRUCTIONS.
Before veloCD ReWriter InstallationHow to Install the veloCD ReWriter
A
Hard drive connected as master and slave devices on
primary IDE port; CD-ROM connected as master
device on secondary IDE port.
B
Hard drive connected as master device and CD-ROM
drive connected as slave on the primary IDE port;
nothing connected to secondary IDE port.
C
Hard drive connected as master device on primary IDE
port; nothing connected to secondary IDE port.
Connect the veloCD ReWriter as master device to the
secondary IDE port. Remove the CD-ROM drive, change it
to slave, and connect it to the secondary IDE port.
NOTE: With this configuration, it is very difficult to write
from the CD-ROM to the veloCD ReWriter using "on-the-fly"
copying. Use the image writing method for best results.
Connect the veloCD ReWriter as master to secondary IDE port.
Connect the veloCD ReWriter as master to secondary IDE port.
SECTION 2 : Installing Your veloCD ReWRITER7
Connected as masterConnected as slave
Connect as slave
Primary
IDE port
Secondary
IDE port
Connect veloCD drive
as master
Connected as master
Primary
IDE port
Secondary
IDE port
Connect veloCD drive
as master
Connected as slave
Connected as master
Primary
IDE port
Secondary
IDE port
Connect veloCD drive
as master
Set veloCD’s
jumper to:
CS S M
Set veloCD’s
jumper to:
CS S M
Set veloCD’s
jumper to:
CS S M
NOTE: For best performance, connect the veloCD
to the IDE port that is not connected to the hard
drive or to a CD-ROM drive. In most cases, connect
the veloCD to the secondary IDE port as a master.
NOTE: For best results, set the veloCD to be the
master, if possible. Enable DMA settings on
yo ur system to achieve maximum writing speed.
ABOUT CABLE SELECT
The CABLE SELECT jumper position sets the veloCD ReWRITER to use the CSEL signal from the IDE
interface for configuration. This signal automatically selects the correct Master/Slave setting for
the veloCD. To use CSEL, you must have a computer that supports CSEL and a special CSEL IDE cable.
Figure 4: Using the CSEL Signal to Configure the veloCD ReWRITER
SET THE DRIVE’S JUMPERS
Specify your drive's master or slave setting before installing it. You do this by changing the position
of a jumper on the jumper block at the rear of the drive.
Your drive ships from our factory with its jumper set to operate the veloCD ReWRITER as a master.
Changing the Jumper on Your Internal veloCD ReWRITER
As shown in Figure 5, the veloCD ReWRITER arrives from the factory with its jumper set to MASTER.
(If jumper is installed then function is ON. If jumper is removed then function is OFF.)
Figure 5: Factory Settings for Jumpers at the Rear of the Drive
Changing to a Master, Slave, or Cable Select
The Master/Slave setting for the drive is determined by the jumper. To change the drive from being
a Master to a Slave or to Cable Select, remove the jumper with your fingers or needle nose pliers.
Then push on to your respective setting. For example, to change the veloCD ReWRITER to be a Slave,
move the jumper to the right set of pins, leaving the other pins uncovered. To change the drive for
Cable Select, move the jumper to the left set of pins.
8veloCD ReWRITER : User’s Manual
Cable Select
For Factory Use
Only
If Applicable
Master
Slave
To use the host interface CSEL signal
for configuration, set the veloCD
ReWRITER’s jumper to CABLESELECT.
Cable Select
For Factory Use
Only
If Applicable
Master
Slave
Cable Select Jumper Settings
If you wish to use the veloCD in cable select mode, be certain that the veloCD is located
in the Master location on the cable select IDE cable.
Figure 6: Install Jumpers Across Vertical Pairs of Pins
INSTALL THE veloCD REWRITER
Before proceeding to install the veloCD ReWRITER in your personal computer, double-check
your jumper setting.
Record the Serial Number
Record the serial number and TLA code of your drive on the last page of this manual.
Mount the veloCD ReWRITER in the Computer
Mount your internal veloCD ReWRITER in any available bay. Remove the small panel that covers
the bay you want to use.
If you don’t have an empty bay, remove the existing IDE CD-ROM drive and install the veloCD.
You must make a minimum of two cable connections to your veloCD ReWRITER. The two cable
connections that you must make are:
• IDE cable
• Power cable
A third cable connection will need to be made if you are using a soundcard in your computer and
plan to connect the veloCD ReWRITER’s audio output to the audio connector on the soundcard in
order to play audio using non-TDK software.
SECTION 2 : Installing Your veloCD ReWRITER9
Install jumpers this way
(vertically)
DO NOT install jumpers this way
(horizontally)
Jumper
CAUTION: Install jumpers across each pin as shown
(vertically). Do not connect one pin switch to another
by installing the jumpers lengthwise (horizontally).
Doing so could result in damage to the drive.
CAUTION: Install your veloCD ReWRITER horizontally.
TDK does not guarantee the drive’s performance in
a vertical position.
FYI: A special utility in the TDK CD Blender software
suite sends the audio output from the veloCD
ReWRITER to your sound-card via the ATAPI bus.
This will enable you to play audio CDs from the
veloCD drive without a cable connection to the
soundcard.
The IDE Ribbon Cable?
The IDE cable is a standard 40-pin flat-ribbon cable, usually with three connectors. One end connects
to the IDE port on your computer’s motherboard, and the other two connectors are free for attaching
peripherals such as a hard drive or CD-ROM drive.
You may need to install another IDE ribbon cable in your computer. You can use the extra IDE cable
supplied with your veloCD ReWRITER.
Figure 7: Internal IDE Ribbon Cable
Do You Need a Power Cable?
In most computers, you will find free power connectors in the computer that are ready for your use.
When you open the computer, check the cable running from your power supply to your hard drive and
see if it has extra connectors on it. If so, you can plug one of these into the power connector found
on the rear panel of the veloCD ReWRITER.
If you do not find any additional connectors (either because they were not supplied or they are all in
use), you will have to buy a "splitter" or a "Y-connector." These can also be found at most retail and
mail-order computer stores.
To mount the veloCD ReWRITER:
1. Make sure the power to your computer and any external peripherals is OFF and your computer is
UNPLUGGED from its power source.
2. Remove the cover panel from the bay that will hold the veloCD ReWRITER (Figur e 8). To remove the
cover panel, pop it out by pressing outward lightly, or removing the screws that hold the panel in place.
3. Determine if you must install mounting rails on the sides of your drive. To do so, insert the drive
into the open bay. If the drive fits tightly with little or no clearance on either side of the drive,
you will not have to use mounting rails. The drive can be mounted directly into your computer.
Go to step 6.
4. If you must use mounting rails, fasten the rails to the lower pair of holes as shown in Figure9.
(In some instances, you may need to fasten the rails to the upper set of holes.) After fastening
the rails, check their positioning by sliding the drive into the bay before you mount the drive or
connect any cables.
10veloCD ReWRITER : User’s Manual
To PIN 1
CAUTION: Don’t try to string too many IDE cables together.
The length of any IDE cable cannot exceed 18 inches.
Figure 8: Removing the Cover Panel from a Bay
Figure 9: Installing Mounting Rails (if needed) Be sure not to mistake the inner and outer face of
the rail when attaching. Typically, the smooth side of the rail faces away from the drive’s chassis.
5. Plug a free connector on the IDE cable into the IDE connector on the rear panel of the drive before
you insert the drive into your computer. Then thread the cable through the front of the open bay and
back toward the motherboard. The drive should slide smoothly into the bay. If it does not, check for
obstructions in the bay and ensure the side rails (if needed) are attached properly.
6. If not already connected, attach one end of the IDE ribbon cable to the connector on the motherboard.
SECTION 2 : Installing Your veloCD ReWRITER11
Available bay with
cover panel removed
NOTE: TDK does not provide rails. If you need rails, you
can obtain them from the computer manufacturer or
from a computer supply retail or mail-order store.
Figure 10: Connecting the IDE Ribbon Cable
7. Double-check your work. Make sure the side of the IDE cable with the red stripe is matched to Pin 1
on the interface board and on the drive.
Figure 11: Power and IDE Connections for an Internal veloCD ReWRITER
8. Connect a power cable from the computer to the DC INPUT connector of the veloCD ReWRITER.
In most computers, you will find free power connectors that are ready for your use.
Check the cable running from your power supply to your hard drive and see if it has extra connectors
on it. If so, you can plug one of these into the power connector found on the rear panel of the
veloCD ReWRITER.
9. Connect the audio cable if you want to use a soundcard in your system. This cable runs from the
four pin audio output connector on the rear panel of your veloCD ReWRITER to your soundcard.
See "Using Soundcards and Audio Cables" below for more information about audio cables.
10. Mount the veloCD ReWRITER in the computer using the four screws that were supplied with your
drive. Use only these screws.
12veloCD ReWRITER : User’s Manual
Connect any connector of the cable to the
motherboard or the veloCD ReWRITER.
Maximum cable length: 18 in.
PIN #1 (red wire)
IDE ribbon cable
Power cable
CD-ROM audio
connector on PC
Power supply
Internal veloCD ReWRITER
CAUTION: It is easy to accidentally plug your IDE ribbon
cable upside down into both your drive and the motherboard if your cable is not keyed. Be sure you match the
red stripe along one side of the IDE cable to Pin 1 on
the motherboard and Pin 1 on the drive. (Pin 1 on the
drive is closest to the power connector.) Each connector
on the ribbon cable has a "key" in the middle. This key
should fit into a slot in the middle of each connector of
the motherboard, your veloCD ReWRITER, and any other
internal IDE peripherals.
CAUTION: Do not mount your drive in your computer
using screws other than those supplied by TDK.
You may damage the drive if you insert screws
that are too long.
USING SOUNDCARDS AND AUDIO CABLES
Whichever category your soundcard falls into, you will find that the best source of information about
installing the soundcard in your computer is the soundcard’s manual. Once you have successfully
installed the soundcard in your computer, you can continue below for a description of the different
cable connections that need to be made.
Choosing and Connecting Audio Cables
To make audio connections to your veloCD ReWRITER, you may have to purchase an audio cable from
a computer supply store.
MAKE SURE THE DRIVE IS RECOGNIZED
After installation, make sure the veloCD ReWRITER and other IDE peripherals are recognized by your
computer. To check whether they are recognized:
On a PC with Windows 95/98/ME/2000/NT 4.0:
1. Turn the computer ON. After the computer boots up, you should see the Windows display.
2. Open Windows Explorer and ensure there is an icon for the veloCD ReWRITER, the hard drive, and
other CD-ROM drives, if present. The veloCD ReWRITER may be D: or E: or another designator.
3. If you do not see the veloCD ReWRITER recognized in Windows, reboot the computer and use your
computer’s setup program to program the BIOS to recognize it.
Use the setup program to set up IDE master and slave designations as needed for your configuration.
If a master or slave is set to "disable" or "none", change to "enable" or "auto" as appropriate.
4. Save and exit your CMOS setup to restart your computer with the new settings.
5. In Windows, click the Start button, then Settings, then Control Panel, then System, then Device
Manager. Click + sign next to the CD-ROM icon and look at the veloCD drive underneath the
CD-ROM icon.
6. If you do not see the veloCD drive icon, or if it has a yellow diamond with an exclamation point (!),
contact your PC or motherboard manufacturer to get the appropriate IDE controller driver.
SECTION 2 : Installing Your veloCD ReWRITER13
NOTE: Refer to the computer’s documentation for
information on how to run the setup program.
Audio ConnectionCable RequiredHow to Connect
MPC audio source.
Sound Blaster or
compatible soundcard.
MPC audio source.
Sound Blaster-compatible
audio cable.
Connect to MPC audio source,
and to audio output connector at
the rear of the veloCD ReWriter.
Connect to Sound Blastercompatible soundcard and to
audio output connector at the
rear of the veloCD ReWriter.
IMPORTANT: To achieve maximum performance for
reading and writing, direct access memory (DMA)
should be enabled for the veloCD drive and for all
other sources that you will be recording from,
including your hard drive, or other CD-ROM,
CD-RW and DVD-ROM drives.
ENABLE DMA (Direct Memory Access)
DMA allows you to free up CPU resources by accessing memory directly.
To ensure that DMA is enabled:
Windows 95B/98/98SE/ME
1. In Windows, click the START button, then SETTINGS, then CONTROL PANEL.
2. Double click SYSTEM in the Control Panel folder, then the DEVICE MANAGER tab. You will see a list
of devices in your system.
3. Click the CD-ROM icon, and choose your veloCD drive's Properties button. You will see the drive
properties for the veloCD ReWRITER.
4. Ensure that the DMA box is checked ON under the Settings tab.
5. Repeat steps 1 through 4 for other devices that you will be recording from and recording to such as
your hard drive and /or second CD-ROM or CD-Rewriter.
6. Reboot your computer for the change to take effect.
Windows 2000
1. Click the START button on the Windows taskbar.
2. Select SETTINGS and then CONTROL PANEL from the menu.
3. Double Click the SYSTEM icon in the Windows CONTROL PANEL.
4. Select the HARDWARE tab then click on the DEVICE MANAGER button.
5. Click on the (+) sign beside IDE ATA/ATAPI CONTROLLERS.
6. Right click on the appropriate IDE channel (Primary or Secondary), right click PROPERTIES and
select the ADVANCED SETTINGS tab.
7. Set the "Transfer Mode" to "DMA if available". Device 0 is the MASTER device on the IDE channel
and Device 1 is the SLAVE.
8. Click OK to accept the change and then reboot the computer for the change to take effect.
Windows NT 4.0
Check in your CMOS and/or BIOS to make sure that DMA is enabled.
14
veloCD ReWRITER : User’s Manual
SECTION 3 : Installing and Using Software15
Before you can begin to use your veloCD ReWRITER you need to install the software from the included
CD Blender CD-ROM. The software automatically loads all necessary device drivers as well as
TDK’s CD Blender software suite.
If you have any problems, our technical support staff will help you.
INSTALL DEVICE DRIVERS
Your veloCD ReWRITER acts as a "CD-ROM Drive" for purposes of installation and setup. In some
cases, you will need to install additional drivers to make use of all of the features of the veloCD
ReWRITER.
Using the veloCD on a PC:
• As a CD-ROM: The computer’s operating system, Windows 95/98/ME/2000/NT 4.0, supplies a generic
CD-ROM device driver that allows the veloCD ReWRITER to function as a standard CD-ROM drive.
You don’t need to install anything else.
• As a CD-R or CD-RW device: In order to write to CD-R or CD-RW media, you will need to install the
TDK CD Blender software suite.
To install a device driver, follow the instructions provided by the driver’s supplier.
SECTION
3
INSTALLING and USING SOFTWARE
16veloCD ReWRITER : User’s Manual
TDK CD BLENDER RECORDING SOFTWARE
This unique suite of software utilities puts you in the driver’s seat. A variety of distinctive modules
allow you to get the best performance in order to meet your specific needs.
TDK DIGITAL MIXMASTER - MASTER YOUR MIX
• Create play-anywhere CDs with lightning speed. On-the-fly decoding converts your computer
music files to play-anywhere CDs quickly and easily.
• Turn your hard drive into a computer jukebox, with easy-to-create music playlists.
• Automatic CD track labeling (with Internet connection) makes it easy to identify your tunes.
• You can rip the finest quality audio using digital audio extraction at high speed.
• Duplicate CDs with ease – a simple mouse click and you’re done.
You can now duplicate a CD using the veloCd ReWRITER as both the source and replication drive.
SECTION 4 : Using Your veloCD ReWRITER17
NOTE: Firmware upgrades for your veloCD ReWRITER are
available as downloads from the TDK web site. Please
check the web site at www.velocd.tdk.com.
NOTE: Always use the Eject button to close the tray.
Closing the tray by pressing the front of the drawer
by hand is not recommended and risks damage of
the mechanism.
SECTION
4
WHAT MEDIA TO USE
Use the right media! Your veloCD ReWRITER's capabilities change depending on which type of
compact disc you use. It currently supports these types:
• CD-ROM: You can immediately play or read pre-recorded discs, such as audio CDs and data discs.
• CD-R: Recordable CD. You can record on these discs, but only once. Make sure you have compatible
media when burning at maximum speeds. You can also read them.
• CD-RW: ReWritable CD. These discs support recording and rerecording. You can also read them.
• CD-RW High-Speed: Use this media when recording and rerecording at speeds of 4x or greater.
TRAY LOADING AND OPERATION
To load and unload the tray:
1. While the veloCD ReWRITER is powered up, push the Eject button on the front panel.
The tray drawer slides out in 2–3 seconds.
2. Lay a blank CD in the depression in the tray, label side up. The CD should lie flat in the tray.
3. Press the Eject button again and the tray will slide shut within seconds.
Figure 12: Loading the Tray
USING YOUR veloCD ReWRITER
Handling CD Media
Take care when handling blank CD-R and CD-RW media. Dust, scratches, and fingerprints on the
data side of the disc can cause write errors during recording. When picking up or holding blank media
you can either place your fingers on the outer edge of the disc, or one finger through the center hole
and one finger along the outer edge. Once you have finished creating a disc, label it by writing on the
top using permanent ink.
Cleaning Discs
For proper read and write performance, your CD-R, CD-RW, and CD-ROM discs must be clean.
Trying to record on a dirty disc may result in a failed session and ruin the disc.
To clean the disc, wipe it using a clean, soft cotton cloth to remove surface dirt such as fingerprints.
Use a straight-line motion, wiping from the center out. Do not wipe the disc in a circular motion.
Figure 13: Wipe the Disc from the Center Outward
PLAYING AUDIO CDs
To listen to an audio CD, plug a pair of stereo headphones or self-powered speakers into the
headphone jack on the drive’s front panel, as shown in Figure 14.
Figure 14: Connections for Playing Audio Using the Headphone Jack
Stereo mini-plug
(to headphone jack)
18veloCD ReWRITER : User’s Manual
HINT:Keep your frequently used discs in storage cases at
all times to prevent them from becoming dirty or damaged.
NOTE: The volume control on the front panel of your
drive adjusts only the sound level of the headphone
jack. It has no impact on the volume level of the rear
panel audio outputs. TDK CD Blender software can
control volume level of the signal from the rear panel
audio outputs.
SECTION 4 : Using Your veloCD ReWRITER19
NOTE: Most new CD-ROM drives can read CD-RW discs.
Many older drives may not be able to read CD-RW discs.
PLAYING A CD
To play a CD:
1. Insert an audio CD into the veloCD ReWRITER.
2. Auto play will activate your Digital MixMaster software.
Playing a CD Using TDK Digital MixMaster
To install and operate, refer to the separate TDK Quick Start Guide and User's Manual and READ ME files
on the CD Blender disc.
Playing a CD Using Other Utilities
Other alternatives for playing CDs include audio utilities designed into your operating system
(Windows Media Player, for instance) or various other utilities that can be purchased commercially.
WRITING TO CD-R AND CD-RW MEDIA
In conjunction with your veloCD ReWRITER drive, pre-mastering and packet writing software such
as InCD lets you write audio (as data), video, data, or other information to recordable (CD-R) or
rewritable (CD-RW) media.
TIP: Read all of the parts of this section that pertain to
you. Many of the problems discussed happen only rarely,
and others may seem as if they do not pertain to you.
However, if you are familiar with a variety of problems, you
will be better prepared to deal with them if they do occur.
NOTE: If firmware upgrade does not complete successfully,
you may need to disable DMA and try this procedure again.
NOTE: DMA should be enabled for normal operation
of the veloCD.
With proper maintenance, you can prevent problems. If problems arise, you can often solve them on
your own, rather than waiting for assistance from a TDK representative.
UPGRADING FIRMWARE
TDK creates firmware revisions to meet the changing specifications of the latest PCs. It is rare
that these will impact the performance or operation of your veloCD ReWRITER. However, if your
veloCD ReWRITER will not respond to other troubleshooting efforts, be sure to load the latest
firmware revision, then try again.
To obtain new firmware for your veloCD ReWRITER:
1. Go to the TDK web site at www.velocd.tdk.com.
2. Look for firmware upgrades and their intended use.
3. Follow instructions for downloading the firmware to your computer.
To upgrade firmware:
1. Run the executable file that you downloaded from the TDK veloCD web site.
2. Accept all defaults by continuing to click on the Next button until you see the message:
“Firmware update has completed.”
3. Reboot your system.
4. Verify DMA is enabled before using the veloCD.
To enable/disable DMA:
1. Click the Start button, then Settings, then Control Panel, then double-click on System icon,
then select the Device Manager tab. You see a list of devices in your system.
2. Double-click the CD-ROM icon and choose your veloCD ReWRITER by clicking on it once. Then, click
on the Properties button and select the Settings tab. You now see the drive properties for the veloCD.
3. Enable DMA by clicking the DMA checkbox ON, then click OK. Disable DMA by clicking the DMA
checkbox OFF, then click OK.
4. Close the System Properties window by clicking on the Close button.
5. When prompted, Reboot your system.
SECTION
5
MAINTENANCE and TROUBLESHOOTING
20veloCD ReWRITER : User’s Manual
TROUBLESHOOTING : General
SECTION 5 : Maintenance and Troubleshooting 21
SYMPTOMSCAUSESSOLUTIONS
VeloCD ReWriter drive not
recognized by computer.
1.IDE cable is not connected
properly.
2.Drive or IDE bus is not enabled
in the computer’s BIOS.
3.Jumper conflict.
4.Wrong cable with jumper set to
Cable Select.
5.Power connector is not attached
to veloCD or does not work.
1.Ensure IDE cable is connected.
Verify that connectors on
motherboard and drive do not
have bent pins.
2.Ensure the IDE port is enabled
and set properly in motherboard’s
See "Make Sure the Drive
BIOS.
Is Recognized" on page 13 for
more details.
3.Check jumpers for the veloCD
drive and the other peripheral
devices (hard drive or CD-ROM
drive) on the same IDE cable.
Ensure the jumper for one device
is set to master and the other to
slave. Two devices on one cable
cannot be set to the same setting.
4.Make sure that a CSEL-compatible
IDE cable is used if you want to
use the veloCD with jumper set to
Cable Select.
5.Ensure the computer’s power
cable is securely attached to the
veloCD’s power connector.
When the computer’s power is
ON, confirm that the veloCD’s
indicator LED is illuminated
briefly, then is extinguished.
Connect a different power cable
to veloCD.
VeloCD does not respond
(lights or eject button).
Cannot eject tray.
1.No power.
2.IDE cable isn’t connected
properly.
1.IDE cable isn’t connected
properly.
2.CD was not properly set into tray
and is stuck.
1.Ensure the power cable is
connected securely to the veloCD’s
power connector.
Try a different power cable.
2.Ensure that the IDE cable is
securely inserted, and is not
damaged.
Check the connector pins to
ensure they are not bent.
1.Refer to Digital MixMaster manual
for how to unlock the eject feature.
2.At the veloCD’s front panel, insert
a thin object such as a paper clip
into the emergency eject hole and
eject the tray.
TROUBLESHOOTING : Read
22veloCD ReWRITER : User’s Manual
SYMPTOMSCAUSESSOLUTIONS
VeloCD drive has read errors, may
not respond to a DIR command or
cannot run a program.
Cannot use other CD-ROM drives to
initialize or discs written by veloCD.
1.Defective CD-ROM, CD-R, or
CD-RW disc.
2.Fingerprints, contaminants, or
scratches on the disc’s surface
may prevent the drive from
reading or writing data.
3.Bad connection between
the veloCD drive and
the motherboard.
4.CD-Audio disc in the drive.
Audio CDs do not have computer
data, so typing computer
commands in DOS while an
audio disc is in your drive gives
an error message.
5.Disc is inserted upside down.
6.Blank CD-R or CD-RW disc is
inside the drive.
1.Trying to read a CD-RW disc in
a CD-ROM drive that does not
support it.
1.Clean the disc as detailed on
page 19.
Try a different disc.
2.Try a different disc.
3.Inspect the IDE cable and drive for
recessed, broken, or bent pins.
Inspect the IDE ribbon cable
for any signs of distress, such
as kinking.
4.Use a data CD in the veloCD drive.
5.Eject the disc and load it with the
label or text side up.
6.Remove the disc from the drive
and test it by using another disc.
1.Use the veloCD to read CD-RW
discs or use a different CD-ROM
drive. Only CD-ROM drives
manufactured after 1997 can
read CD-RW discs.
Cannot use other CD-ROM drives to
initialize or discs written by veloCD.
2.UDF reader is not installed on
the system to read CD-RW or
packet written discs from a
CD-ROM drive.
3.Session was left open on a CD-R
disc and does not have a Table
of Contents.
1.CD is poorly balanced. Poorly
manufactured discs or discs
with poorly distributed ink on
labeling cause significant
vibration at high speeds because
they are out of balance. Read
errors may also occur.
If the disc label (especially
adhesive labels) adds more
weight to one area of the disc
than another it can also cause
the disc to be out of balance.
2.Refer to your packet writing
software manual for how to obtain
a UDF reader and install it on the
computer where you need to
access these discs.
3.Place this disc back into veloCD
and use the same software
originally used to write to it.
Then close the session/disc.
1. Carefully remove any adhesive label.
Clean the disc as detailed on
page 19.
In Windows 95, 98 and NT 4.0
use CD Blender to lower the
drive speed.
If there is no foreign substance
on the disc, contact the disc
manufacturer for a replacement.
SYMPTOMSCAUSESSOLUTIONS
SECTION 5 : Maintenance and Troubleshooting 23
Can read only the last session of a
multisession CD-R or CD-RW disc.
SYMPTOMSCAUSESSOLUTIONS
When playing an audio CD, you do
not hear sound even though
everything appears to be
functioning normally.
1."Import previous session" or
a similar feature was not
enabled when the multisession
disc was created.
TROUBLESHOOTING : Audio
1.Soundcard volume too low.
Mixer settings for soundcard
set too low.
Needs a soundcard.
Needs an audio cable
connection.
Soundcard not properly
configured.
1.Use CD-R or CD-RW mastering
software to import session(s).
Such features may vary in
name depending on the software
being used. Please refer to the
appropriate manual regarding
this feature.
1.Each soundcard has a different
setting for each input source,
including one for CD-Audio. Run
your soundcard’s mixer program and
verify that the volume is turned up
or not muted. You can do this by
double-clicking on the speaker icon
on your computer’s task bar.
Check your system configuration to
see if the soundcard settings (such
as IRQ, memory, etc.) are conflicting
with other devices on the system.
Check if all the necessary drivers
and multimedia devices required
by your soundcard are installed.
Make sure the audio cable is properly
connected between veloCD and your
soundcard.
Low sound level from veloCD
drive.
1.Improper audio cable connection
between veloCD drive and
soundcard.
2.Low levels from audio mixer.
1.Check the cable connection from
veloCD to soundcard.
2.Check the master, CD, and line
levels of all audio mixers.
TROUBLESHOOTING : Writing Discs
24veloCD ReWRITER : User’s Manual
SYMPTOMSCAUSESSOLUTIONS
Cannot write to CD-R or
CD-RW disc.
CD-R or CD-RW software cannot
detect veloCD.
1.You are using authoring software
other than that bundled with
your veloCD.
2.CD-R or CD-RW media is not
supported.
3.Disc inserted upside down.
4.Lack of hard drive capacity.
This varies with different
software packages. Contact
the software vendor or check
their documentation for
recommendations.
1.Power connector is not attached
to veloCD.
1.Use the authoring software
provided with the veloCD.
To use other types of authoring
software, contact the supplier and
ensure the software supports the
veloCD CD-RW drive. Supported
software lists can also be found
on the TDK web site at
www.velocd.tdk.com.
2.Use CD-R or CD-RW media
recommended by TDK in the
Appendix.
3.Eject the disc from tray and load
it with the label side up.
4.Delete files from your hard drive
to free up sufficient space; or use
another hard drive.
1.Ensure the computer’s power
cable is securely attached to the
veloCD’s power connector.
When the computer’s power is
turned ON, confirm that the
veloCD’s indicator LED is
illuminated briefly, then is
extinguished.
Try connecting another power
cable to the veloCD.
2.IDE cable isn’t connected properly.
3.Drive or IDE bus is not enabled in
4. Jumper conflict.4. Check jumpers for the veloCD
the computer’s BIOS.
2.Ensure that the IDE cable is
securely inserted, and is not
damaged. Check the connector
pins to ensure they are not bent.
3.Ensure the IDE port is enabled
and set properly in motherboard’s
BIOS. See "Make Sure the Drive
Is Recognized" on page 13 for
more details.
drive and the other peripheral
devices (hard drive or CD-ROM
drive) on the same IDE cable.
Ensure the jumper for one device
is set to Master and the other to
Slave. Two devices on one cable
cannot be set to the same setting.
SYMPTOMSCAUSESSOLUTIONS
SECTION 5 : Maintenance and Troubleshooting 25
CD-R or CD-RW software cannot
detect veloCD.
(continued)
Writing error occurs.
Buffer underrun.
Does not record at max speed.
5.Wrong cable with jumper set to
Cable Select.
1.DMA is not enabled on your
computer.
2.Network is being used.
Mouse was moved or Windows
screensaver activated while
writing.
Other applications are running.
Power save mode is active.
3.Shortage of PC memory. If there
is insufficient main memory in
the PC, data may be swapped to
the hard drive, and this can
cause a buffer underrun.
4.VeloCD and other IDE CD-ROM
drive are connected on the
same cable.
5.Make sure that a CSEL
compatible IDE cable is used if
you want to use the veloCD with
jumper set to Cable Select.
1.In Windows 95/98/ME, click on
Start button, then select Settings/
Control Panel, then double-click
on System icon, then click on
Device Manager tab, then doubleclick on CD-ROM icon. Select
veloCD and click on Properties.
Then click on the Settings tab and
enable DMA. Reboot your system.
Make sure DMA is enabled on
your motherboard.
2.If problems occur when writing,
reduce the load on CPU resources.
Some ways to do this are:
•
Log off from the network.
•
Don’t use the mouse.
•
Disable the screensaver or
power save mode.
•
Exit all other applications.
3.Increase the PC’s main
memory capacity.
4.When writing from another
IDE device to the veloCD on the
same bus using on-the-fly
writing, the IDE bus is very busy
and it may cause writing errors.
This depends on your system
speed and configuration. Use the
image writing method for best
results (safe mode) or record at
lower speed.
Put the IDE CD-ROM drive on
the primary bus and veloCD as
the only device on the secondary
bus (Master).
5.VeloCD and hard drive are
connected on the same cable.
6.Automatic thermal recalibration
triggered. Some high-speed hard
drives are equipped with an
automatic thermal
recalibration function.
5.Remove the veloCD from the cable
and re-connect it to a secondary
IDE port.
6.Use another hard drive in
this case.
26 veloCD ReWRITER : User’s Manual
SYMPTOMSCAUSESSOLUTIONS
Writing error occurs.
Buffer underrun.
Does not record at max speed.
(continued)
Cannot add information to CD-R
or CD-RW disc.
Cannot write at max speed.
7.Defective CD-R or CD-RW media.
CD-R or CD-RW media may be
dirty , scratched, or damaged.
8. Buffer underrun option is not
enabled in your software.
1.The CD-R or CD-RW disc was
originally written using other
software. If the software is
different, incompatibility errors
may occur .
2.Not enough disc capacity.
Capacity of a standard 74-min.
CD is limited to 650 MB.
Capacity of an 80-min. CD
is limited to 700 MB.
3.The disc is written on with a
CD-R or CD-RW drive from
another vendor .
1.Using poor quality media.
2.Buffer underrun occurring.
7.ReWrite using another CD-R or
CD-RW disc.
8. Ensure that the buffer underrun
option is enabled in the recording
menu before you write to your media.
1.Always use the same authoring
software to add content to a disc.
2.Use different CD-R or CD-RW
media if the capacity is insufficient.
3.Use a different CD-R or
CD-RW disc. T ry to use same drive
to add more data to CD-R or
CD-RW disc.
1.Use the CD-R/RW media
recommended by TDK. Supported
media lists can be found in
the Appendix.
2.Reduce the load on CPU resources.
Some ways to do this are:
• Log off from the network.
• Don’t use the mouse.
• Disable the screen saver or
power save mode.
• Quit all other applications except
the authoring software.
Cannot write onto CD-RW speeds
greater than 4x.
3.Using CD-RW media. This drive
does not support max speed with
CD-RW media.
4.Defective CD-R media.
5.Using authoring software
other than that bundled with
the veloCD.
6.CD-ROM drive used cannot read
data fast enough to record at
max speed.
1. Not using high-speed
CD-RW media.
3.Use CD-R media.
4.CD-R media may be dirty,
scratched, or damaged. Rewrite
using another CD-R disc.
5. To use other types of authoring
software, contact the supplier and
ensure the software support the
veloCD CD-RW drive.
6.Record to hard drive first, then
to veloCD.
1. The veloCD drive only supports
high-speed CD-RW media when
writing at speeds greater than 4x.
SECTION 6 : Frequently Asked Questions 27
If you have problems during or right after installation of your veloCD drive,
use these tips to help find the problem.
What media should I use for my veloCD ReWRITER?
See the Appendix.
When can I use CD-RW media?
CD-RW media is recordable only in ReWritable drives, and readable only in ReWritable drives or newer
MultiRead CD-ROMs. With CD-RW media you can:
• Use as if it were a large capacity floppy disc.
• Transport files to and from work.
• Copy your important data periodically.
• Store large projects as you develop them.
When should I use CD-R media?
CD-R media can be read in most CD-ROM or CD-Recordable drives. Use CD-R media to:
• Permanently archive important data.
• Copy your music to CD for personal use.
• Share non-editable presentations.
Why can't I do disc-to-disc copying?
Some possible reasons are:
• Some CD-ROM drives will not allow direct copying to the veloCD ReWRITER or are not capable of
digital audio extraction.
• You must have either a SCSI-2 CD-ROM drive or a supported ATAPI CD-ROM drive to use as
your source.
• Some CDs have a copy prevention feature or other features that do not allow a CD-to-CD copy.
Why am I getting buffer underrun errors?
Usually the “buffer underrun write assurance” option is not selected in your software. Recording CDs requires
an uninterrupted stream of data to be supplied from the source device. A buffer underrun occurs when for some
reason the data stream is interrupted. This can occur if another application interrupts the writing process, or if
the recording drive’s write speed is set too high for the speed at which the source drive can supply data. Lack of
computer memory, which causes the computer to swap data to the hard drive, can also cause underrun errors.
SECTION
6
FREQUENTLY ASKED QUESTIONS
28veloCD ReWRITER : User’s Manual
Any hints for optimizing the burn process?
• Make sure your system meets the minimum system requirements.
• Do not run other applications while recording CDs. Log off any networks, disable any FAX modems,
email, screen savers, or other programs that may send messages to your computer while it is
writing a disc.
• If your computer has a power management feature, disable it.
• In Windows, run ScanDisk and Disk Defragmenter periodically on your hard drive.
• Do not record using data from a compressed hard drive. Buffer underruns may be caused by hard
drive compression software.
How do I install the veloCD if I have a DVD drive?
• When installing the veloCD ReWRITER in a PC that already has a DVD drive it may be required
that your DVD drive be set to the master jumper position and the veloCD ReWRITER be set to the
slave jumper position
Appendix A : veloCD ReWRITER Specifications 29
APPENDIX
A
veloCD ReWRITER SPECIFICATIONS
DISC SPECIFICATIONS:
Useable Formats: Read
Useable Formats: Write
Disc Diameter
Writing Modes
Recommended Media
CD-R: 32X
CD-R: 24X
CD-R: 16X, 12X, 8X, 4X, 1X
CD-RW: 4X, 2X
CD-RW: 10X-4X (high speed)
PERFORMANCE SPECIFICATIONS:
(specifications pertain to all models unless
Data Transfer Rate
24x veloCD, 16x veloCD, 12x veloCD
24x veloCD
Sustained Read/Write
24x veloCD, 16x veloCD, 12x veloCD
16x veloCD, 12x veloCD
(specifications pertain to all models unless otherwise noted)
CD-DA, CD-ROM (Mode 1), CD-ROM XA (Mode 2: form 1 or form 2), CD-ROM (Mixed Mode), Photo CD, VideoCD,
CD-I, CD-Extra, CD Text
CD-DA, CD-ROM (Mode 1), CD-ROM XA (Mode 2: form 1 or form 2), CD-ROM (Mixed Mode), Photo CD, VideoCD,
CD-I, CD-Extra, CD Text
12 cm and 8cm
Multi-session, Disc-at-Once, Track-at-Once, Fixed and Variable Packet Writing
5˚ to 40˚ degrees Celsius
20% to 80% noncondensing
-30˚ to 60˚ degrees Celsius
90% noncondensing
148mm x 42.3mm x 194.2mm
.95 kg
30,000 POH at 20% duty cycle
20,000 Load Cycles
5˚ to 50˚ degrees Celsius
15% to 80% noncondensing
-40˚ to 60˚ degrees Celsius
90% noncondensing
146mm x 40.3mm x 190mm
.95 kg - 1.0 kg
30,000 POH - 70,000 POH
20,000 - 30,000 Load Cycles
5˚ to 45˚ degrees Celsius
20% to 80% noncondensing
-40˚ to 60˚ degrees Celsius
20% to 95% noncondensing
148mm x 42.3mm x 194.2mm
.95 kg -1.2 kg
30,000- 60,000 POH
20,000-75,000 Load Cycles
Appendix B : Technical Support 31
Keep TDK’s email, web site, and phone numbers in a convenient location as indicated below. Keep
your drive’s serial number and a copy of your sales receipt handy as well.
If you experience a problem while installing or operating your veloCD ReWRITER, please refer first to
the relevant sections of this manual regarding setup and installation (Chapters 1–3). If you do not
uncover the solution there, please refer next to the maintenance and troubleshooting chapter that
begins on page 21.
It contains solutions to the most common types of problems fielded by our technical support staff.
You may also wish to refer to the Frequently Asked Questions (FAQ) section of our web site to assist
you in troubleshooting the problem on your own.
If you have not been successful in your quest, our Technical Support Department will help you solve
problems that relate specifically to your veloCD ReWRITER. In many cases, a problem that appears to
be caused by your veloCD ReWRITER actually originates in another part of your computer. In such
instances, our technical support staff will try to help you identify the part at fault and will refer you
to the manufacturer of that part for further assistance.
HOW TO CONTACT US
There are several ways for you to contact TDK’s Technical Support Department:
• Visit our web site (www.velocd.tdk.com) for answers to Frequently Asked Questions.
• Send us email at velocd@tdksupport.com. Include your telephone number and the hours during
which you can be reached. Be as detailed as possible in describing your problem. Please include
system configuration, hardware and software, as well as versions of drivers used.
• Call 800-TDK-8326 and select the technical support extension.
APPENDIX
B
TECHNICAL SUPPORT
NOTE: Most new CD-ROM drives can read CD-RW discs.
Many older drives may not be able to read CD-RW discs.
NOTE: Australian Users should call 1800.651.917 for TDK
Technical Support or e-mail techsupport@tdk.com.au
32veloCD ReWRITER : User’s Manual
BEFORE YOU CONTACT US
Please gather as much of the following information as possible before contacting us.
• The serial number and TLA number of your veloCD ReWRITER. Your serial number can be found both
on the retail box and on a label on the drive itself. The TLA number appears both on the drive label
and on a sticker at the rear of internal drives.
• The version of TDK CD Blender Software you are using, if applicable.
• The latest version of firmware you loaded onto the drive, if applicable.
• The version of the Windows or UNIX operating system you are using.
• The brand name and model number of your computer (e.g., Dell 466/NP, Micron P66PCI
Powerstation, ALR Evolution V, etc.).
• The type of VGA, Super VGA, or other graphics card you use.
• Brand name and model number of any other peripherals you have installed or connected to your
You must receive an RMA (Returned Materials Authorization) number from our Technical Support
Department before any TDK drive can be returned for repair or replacement. Any drive sent to TDK
without an RMA number will not be accepted. Drives must be sent postage prepaid. We recommend
that you insure your shipment, as TDK cannot be held responsible for any damage that may occur
during shipment.
TDK LIMITED WARRANTY
One Year Limited Warranty for Hardware
Ninety Day Limited Warranty for TDK Software
TDK Electronics Corporation ("TDK") warrants to the end-user customer that this data storage product, exclusive of software (referred to
herein as "Hardware" or "Product") will be free from defects in material and workmanship for a period of one (1) year from date of
purchase. If TDK receives notice of any such defects during the warranty period, TDK will, at its option, either repair or replace the Product
which it finds to be defective at no charge (except for shipping and insurance). Repair of defective Product may be with either new or
rebuilt replacement parts that will be warranted for the remainder of the original warranty period. Any exchanged parts under this warranty
will become the property of TDK. Replacement Product may be either new or reconditioned. If the Product is discontinued and no longer
available, then it may be replaced with Product determined by TDK to be of similar value and performance.
TDK warrants to the end-user customer that the TDK-branded software included with the Product (herein referred to as "TDK Software")
when properly installed and used will not fail to execute its programming instructions due to defects in materials or workmanship for
a period of ninety (90) days from date of purchase. If TDK receives notice of any such defects during the warranty period, TDK will
replace the TDK Software which it finds to be defective at no charge (except for shipping and insurance).
Any software other than TDK Software included with the Product is supplied on an "AS IS" basis and without any representations or
warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for
a particular purpose, title and non-infringement. Please refer to any documentation included with such software for your rights and
obligations with respect to that software.
TDK does not warrant that the operation of the Product will be uninterrupted or error free. This Limited Warranty does not apply to
defects resulting from (1) acts of God, accident, misuse, abuse, negligence, abnormal, or unusually heavy use; (2) improper
installation, operation, testing, or maintenance; (3) power failure or connection to improper voltage supply; or (4) attempted repair by
any party other than TDK. This Limited Warranty does not apply when the malfunction results from the use of the Product in conjunction
with other products, software, or accessories, or where it is determined by TDK that there is no fault with the Product itself.
This Limited Warranty is invalid if the factory applied serial number has been altered or removed from the Product.
This Limited Warranty extends only to the original end-user customer and is not transferable to any subsequent purchaser. This Limited
Warranty is valid only within the United States. For areas outside the United States, contact the authorized dealer from whom you
purchased the Product to determine what warranty, if any, applies.
In order to obtain warranty service, you must deliver the Product to TDK freight prepaid, in either its original package or packaging
providing a degree of protection equivalent to that of the original packaging, along with proof of purchase. [Please contact TDK at the
number listed below or in the manual for further information.]
TDK MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES APPLY, DESPITE THEIR EXCLUSION UNDER THIS
LIMITED WARRANTY, SUCH WARRANTIES SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES PROVIDED HEREUNDER.
THE REMEDIES PROVIDED UNDER THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES. TDK’S LIABILITY UNDER ANY LEGAL
THEORY FOR ANY LOSS OR DAMAGE IN ANY WAY RELATED TO THE PRODUCT SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE
PRODUCT. IN NO EVENT SHALL TDK BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM USE OF THE PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts or any exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have
other rights which vary from state to state.
TDK Electronics Corp.
901 Franklin Ave.
Garden City, NY 11530
1-800-TDK-8326
SERIAL NUMBER ______________________
901 Franklin Avenue Garden City, NY 11530 - U.S.A.
TDK ELECTRONICS CORPORATION
www.velocd.tdk.com
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.