T&D RTR-500NW, RTR-500AW User Manual

Details about how to use the software

"RTR-500W for Windows" and its functions
can be found in the software "Operation Guide
(Help)".

Network Base Station

RTR-500NW
RTR-500AW

© Copyright T&D Corporation. All rights reserved.

2013.04 16507060029 (4th Edition)

Introductory Manual

Thank you for purchasing our product. This manual

explains in brief how to get an RTR-500NW/500AW
unit ready for use and how to install the software.

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Table of Contents

Introduction

Notices ----------------------------------------------- 2

Software User Agreement --------------------------- 3

Safety Precautions and Instructions ----------4

Explanation of Symbols ----------------------------- 4

Features of RTR-500NW/500AW ----------- 10

Make Registration Changes via Network ---------11

Monitoring Current Readings and Viewing Recorded
Data via Web Browser -----------------------------11

What are "Base Units", "Remote Units" and
"Repeaters"? --------------------------------- 12

Base Unit: RTR-RTR-500AW00NW / 14 ---------12

Remote Unit: RTR-501 / 502 / 503 / 505 / 507 / 574
/ 576 ------- 12

Repeater: RTR-500 ---------------------------------12

About Registration ----------------------------------13

Basic Procedure Flow ----------------------- 14

Getting Ready

Package Contents --------------------------- 16

Connecting the Antenna ---------------------------16

Appearance Diagram and Part Names ----- 17

Installing the Software ----------------------- 19

Before Installing the Software ---------------------19

RTR-500W for Windows Installation Procedure --20

Installing the USB Driver --------------------- 22

USB Driver for Windows XP -----------------------23

Registering Devices and
Making Settings

About Applications and the Operation Guide -

------------------------------------------------- 26

How to Open ----------------------------------------26

Other Items ------------------------------------------ 26

Registering Devices and Making Settings - 27

1. Base Unit Settings ------------------------------27

2. Remote Unit Registration -----------------------27

3. Base Unit Operational Settings ---------------28

4. Repeater Registration (Only if necessary) ------28

Notes about Operation

Before Using --------------------------------- 32

Connecting the AC Adaptor -----------------------32

LED Lamps before Starting Operation ------------32

Useful Features and Functions -------------- 33

Changing Settings during Operation -------------33

Registering a Remote Unit via Network Connection

-------------------------------------------------------33

LED Lamp Display --------------------------- 34

External Contact Output / Input Terminals - 35

What is the External Contact Output? -----------35

What is the External Contact Input? --------------35

Installing and Removing Wires --------------------35

FAQ -------------------------------------------- 36

Q&A about the Unit RTR-500NW/500AW --------36

Q&A about Settings --------------------------------38

Product Specications ----------------------- 40

Software (RTR-500W for Windows) ---------------41

Options --------------------------------------- 42

Warranty -------------------------------------- 46

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Introduction

2

Notices

Carefully read this manual so that you can properly use this product.
T&D Corporation accepts no responsibility for any malfunction of and/

or trouble with this product or with your computer that is caused by
the improper handling of this product and will deem such trouble or
malfunction as falling outside the conditions for free repair of the
attached warranty.

- All rights of this Introductory Manual belong to T&D Corporation. It is
prohibited to use, duplicate and/or arrange a part or whole of this Introduc­tory Manual without the permission of T&D Corporation.

- Microsoft ® and Windows ® are registered trademarks of Microsoft
Corporation USA and are binding in the USA and all other countries.

- Company names and product names are trademarks or registered trade­marks of each company.

- Specications, design and other contents are subject to change without

notice.

- On screen messages in this manual may vary slightly from the actual
messages.

- Please notify the shop where you purchased this product or T&D Corporation
of any mistakes, errors or unclear explanations in this manual. T&D Corpora­tion accepts no responsibility for any damage or loss of income caused by
the use of our product.

- This product has been designed for private or industrial use only. It is not for
use in situations where strict safety precautions are necessary such as in
connection with medical equipment, whether directly or indirectly.

- We are not responsible for any malfunction or trouble caused by the use of
our product or by any problem caused by the use of measurement results of
this Unit. Please be fully aware of this before using our product.

- Some of our products, which come under the category of strategic goods in
foreign trade law, need the permission of the Japanese government to be
exported outside of Japan.

- The Manual itself can be downloaded from our Website:

http://www.tandd.com/

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Introduction

Software User Agreement

Disclaimers

- T&D Corporation does not guarantee the operation of
RTR-500W for Windows.

- T&D Corporation shall not accept any responsibility for any damage, whether
direct or indirect, that results from the usage of RTR-500W for Windows.

- Specications of RTR-500W for Windows may be subject to change and ser­vice may be terminated without advance notice to the user. In such a case,
T&D Corporation shall not be responsible for any damages, whether direct or
indirect, from the inability to use RTR-500W for Windows.

- T&D Corporation has no obligation to correct any defects found in
RTR-500W for Windows.

Copyright

- The Copyright for RTR-500W for Windows, including the program and
relevant documents, belongs solely to T&D Corporation.

- The reprinting or redistribution for commercial purposes whether in part or in
whole, in magazines or as a part of any product is strictly forbidden without
the expressed consent of T&D Corporation. Any inquires concerning
commercial redistribution should be directed to the Sales Department of T&D
Corporation.

- Please do not attempt to make any changes or modications to

RTR-500W for Windows.

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Introduction

4

Safety Precautions and Instructions

The following items should be strictly obeyed for the safe
usage of this Unit, and for protecting yourself and other people
from bodily harm and/or damage to property.

Before using this product, please read the following carefully
and fully understand the contents.

Explanation of Symbols

Explanation of Warning Symbols

DANGER

These entries are actions that absolutely under no
circumstance should be taken. The taking of such
an action may cause serious personal physical
damage or death.

CAUTION

These entries are actions that if taken may lead to

physical injury or damage to persons or things.

Explanation of Picture Symbols

Denotes an important warning or caution.

Denotes a forbidden action.

Denotes an action that must be taken.

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Introduction

DANGER

When installing and using this Unit, make sure to follow all
warnings and directions from your computer manufacturer.

Do not take apart, repair or modify the Unit.

Doing so may cause re or electrocution.

If water or a foreign body enters the Unit, immediately disconnect
AC adaptor and communication cables, and stop using.

Continued use may cause re or electrocution.

Do not use this Unit in wet or humid places, such as a bathroom.

Doing so may cause re, electrocution, and/or malfunction.

Store the Unit, AC adaptor and communication cables out of the
reach of children.

Not doing so may result in unexpected accidents and injury from playing with or

swallowing parts.

Do not connect any communication cables connected to the Unit
to telephone line outlets.

Continued use may cause re or electrocution.

If any smoke or strange smells are emitted from the Unit, immedi­ately disconnect the power and communication cables.

Continued use may cause re or electrocution.

Do not drop the Unit, or expose it to a strong impact. If that
happens, immediately disconnect the power and communication
cables and stop using.

Continued use may cause re or electrocution.

Make sure to periodically remove dust and dirt from the AC
adaptor plug. When performing maintenance please make sure to
disconnect the plug from the outlet.

If dust accumulates on the plug, moisture may cause poor insulation and result in

re.

Do not unplug the AC adaptor with wet hands.

This may cause electrocution.

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Introduction

6

CAUTION

Please note that this Introductory Manual has been written based
on the presupposition that details about contracts with an Internet

provider, specic network environments and the set-up of any other

necessary equipment to enable network connection has already
been taken care of by the User and that connection has been

conrmed as workable.

T&D Corporation shall not be responsible for any damages which a contractor, a user
or a third party may suffer, whether direct or indirect, due to the inability to
communicate or use communication devices.

Further, T&D is not responsible for any damage, malfunction or
trouble, whether direct or indirect, caused by the use of our
products.

This Unit has been designed for private and/or industrial use only.
It is not for use in situations where strict safety precautions are

necessary such as in connection with medical equipment, whether
directly or indirectly.

Harmful gases or chemicals may cause corrosion and/or other
danger to the Unit. Also, coming in contact with hazardous
substances, may cause harm to people handling the Unit. Therefore,
do not use or store the Unit in any environment that is exposed to
chemicals and/or harmful gases.

This Unit is not waterproof.

If the Unit gets dirty, wipe it with a clean cloth.

Do not store, leave, or use the Unit in any place exposed to direct
sunlight, high temperature, extremely low temperatures, or high
humidity.

This may cause deformation to both the outside casing and the inside. It may also

cause condensation on the inside of the Unit leading to re or electrocution.

Please do not insert ngers or foreign objects into cable connection
jacks.

Make sure that all cable plugs are inserted fully, so as not to cause
an improper connection. Also, when unplugging cables from the
Unit, do not pull the cord, but hold the connector to disconnect.

Do not cut or process the cords for the AC adaptor or the communi­cation cables. Also, do not twist, pull on or swing any of the cords.

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Introduction

Do not use an AC adaptor other than one that is specied for use

with the Unit.

It may cause re or malfunction.

Do not put anything on top of the AC adaptor.

This may cause overheating.

To prevent damage to the Unit from static electricity, remove static
electricity from your body by touching metal around you (door knob,
window frame) before touching the Unit.

Static electricity may cause not only damage to the Unit, but may cause breaks in or
a loss of data.

Do not disconnect the communication cable during wireless
communication or LAN communication.

This may harmfully effect the Unit or your PC.

T&D cannot guarantee the Unit’s operation if it has been connected
to a PC using a USB hub or a USB extension cable.

Do not use or store the Unit in the following places:This may cause

electrocution, re and/or other adverse effects to the Unit and/or

other surrounding devices.
Areas exposed to direct sunlight

This will cause the inside of the Unit to become overheated and may cause re,

deformation, and/or other damage including malfunction.

Areas prone to strong magnetic elds

This may cause damage including malfunction.

Areas exposed to water leakage

This may cause electrocution or other damage including malfunction.

Areas exposed to static electricity.

This may cause damage including malfunction.

Areas exposed to excessive vibration

This may cause injury, malfunction, damage or loss of proper electrical contact.

Areas that are not at or level

This may cause the Unit to fall and result in injury and/or damage.

Areas exposed to re or overheating.

This may cause damage including malfunction and deformation.

Areas prone to re, smoke, dust and dirt

This may cause damage including malfunction.

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Introduction

8

Notes and Precautions for Installing
Wireless Communication Devices

When installing wireless communication devices take special care in selecting locations so as to
ensure proper communication.
Note that even after a successful installation, due to changes in environmental conditions, communica­tion errors may occur when restarting the system.

As far as possible, try to keep wireless communication devices away from metals and set them up in
high unobstructed positions.

- Please take note that in many instances, walls, oors, stairs, fences and

desks will contain metals. In order to carry out communication between
indoor and outdoor Units, please locate indoor Units near a window so
that radio waves can be easily transmitted.

- Please install these devices more than 30cm away from walls or boards
containing metal.

- If wireless communication Units are placed in a metal container such as a
freezer or refrigerator, the possible wireless communication range will be
shortened. In most cases radio waves are transmitted via doors and door
openings so place devices as near to doors as possible.

Place so that the
antenna is away from

objects or walls.

As far as possible, keep the devices away from noise-emitting sources.

- Equipment such as some industrial instruments, electronic devices or uorescent lamps generate
noise. Please place Units more than 1 meter away from such devices.

- Please place Units more than 1 meter away from computers and other devices which emit noise.

- Keep all wires as far away from wireless communication devices as possible. Please be careful
about placing near any wiring or cables such as power supply cables, telephone wires or LAN
cables.

Objects which contain lots of water, such as plants or soil, absorb radio waves. We highly

recommend that such materials should not be placed between or near wireless communica­tion Units.

- When measuring temperature in a greenhouse it has been reported that as plants grew,
communication errors also increased.

- Do not place Units directly on the ground.

Do not place devices which are using the same communication frequency channel in the
same area.

- If the same channel is used for multiple devices not only will more communication errors occur, but
battery life will also be shortened.

- If there is a possibility that devices with the same frequency channel will be in wireless communica­tion at the same time, please make sure to make changes to the frequency channels so they are not
the same.

After having made an installation, check the wireless signal strength.

- The supplied software application includes a feature to check for wireless signal strength. In the
RTR-500W Settings Utility in the "Wireless Route Settings" menu it is possible to check click signal
strength.

- Note that by moving Units 20 cm in any direction may result in communication results being

signicantly changed.

- If no change occurs after moving the Units to several nearby locations, we strongly suggest adding
one or more Repeaters (RTR-500) to enhance communication.

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Introduction

Compliance Information

CE Statement

This device complies with technical specications

required under EN 301 489 (with battery and AC
Adaptor), EN 300-220, and EN 60950-1.

Important Notice

Wireless products cannot be used in countries other than where those products have
been approved for use, according to that country's wireless regulations.
T&D Corporation shall in no manner whatsoever take responsibility for the usage of these
products, nor be liable in any manner for legal consequences stemming from the usage of
these wireless products in unapproved areas.

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Introduction

10

Features of RTR-500NW/500AW

Please note that this Introductory Manual has been written based
on the presupposition that details about contracts with an Internet

provider, specic network environments and the set-up of any other

necessary equipment to enable network connection has already been

taken care of by the User and that connection has been conrmed as

workable.

T&D Corporation shall not be responsible for any damages which a contractor, a user
or a third party may suffer, whether direct or indirect, due to the inability to communi­cate or use communication devices.

RTR-500NW/500AW are LAN enabled communication base
stations designed to carry out wireless communication with
our RTR-500 Series Data Loggers.

E-mail

FTP

Wireless Data Logging System

RTR-500NW

RTR-500AW

Wired LAN

Wireless LAN

LAN

Network

T&D Webstorage Service

Save Recorded Data /
Display Graphs / Analyze
Data / Get Warning Reports
/ Check Current Readings

Change Registrations /
Change Settings

After having registered an RTR-500NW/500AW as a Base Unit and
making various settings, the Unit will automatically carry out a series
of actions according to settings.

It can be set up to periodically download recorded data and current

readings from Remote Units, and send this data via e-mail to specied

addresses, or by FTP to a server including T&D’s WebStorage Service.
Moreover, the Unit can be set up to monitor for warnings and send
warning reports via e-mail.

RTR-500NW is for use with a wired LAN
RTR-500AW is for use with a wireless LAN (802.11b/g)

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Introduction

Make Registration Changes via Network

After making initial settings via USB it is possible to make all registra­tion changes and settings via network.

Monitoring Current Readings and Viewing Recorded
Data via Web Browser

By sending recorded data or current readings to the T&D WebStorage
Service it is possible to check and share data via a web browser. T&D
WebStorage Service is a free web-based storage service provided by
T&D Corporation. For details, follow the link below.

T&D Web Storage Service

http://www.webstorage-service.com/

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Introduction

12

What are "Base Units", "Remote Units" and "Repeat­ers"?

Base Unit: RTR-500NW / RTR-500AW

Base Unit collects via wireless communication current readings and
data measured by and recorded in Remote Units as well as monitors
for warnings.

Remote Unit: RTR-501 / 502 / 503 / 505 / 507 / 574 / 576

A Remote Unit is a Data Logger designed to measure and record
various items such as temperature, humidity and so on. The wireless
communication range between a Remote Unit and a Base Unit, if
unobstructed and direct, is about 150 meters [500 ft].

Wireless Communication

Remote Unit Base Unit Network

Transmission Distance
150m (500ft)

RTR-501 / 502 ------------- Temperature
RTR-503 / 507 ------------- Temperature and Humidity
RTR-574 -------------------Illuminace, UV Intensity, Temperature, and Humidity
RTR-576 -------------------CO2 Concentration, Temperature, and Humidity
RTR-505 *
RTR-505-TC / 505-Pt ---Temperature
RTR-505-V ---------------Voltage
RTR-505-mA ------------- 4-20mA (Current)
RTR-505-P --------------- Pulse

* RTR-505-TC, 505-Pt, 505-V, 505-mA, and 505-P are collectively referred to as the

"RTR-505".

Repeater: RTR-500

If wireless communication cannot successfully be carried out due to
obstacles, or if you wish to extend the wireless communication range,
please add Repeater(s) between Remote Unit(s) and the Base Unit.

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Introduction

About Registration

It is rst necessary to register Remote and Repeater Units (where

needed) to a Base Unit. It is possible to register them into Groups by
place or by purpose. A Wireless Communication Frequency Channel is
then assigned to each Group to help avoid interference and poor
transmission. Remote Units and Repeaters cannot be registered to
more than one Group.

Base Unit

Group2

Group1

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14

Basic Procedure Flow

The following shows the basic ow of procedures.

Details about contracts with an Internet provider, specic network

environments and the set-up of any other necessary equipment to enable a
network connection should be taken care of by the User. Before getting

started the connection should be conrmed as workable.

denotes items found in this Manual.

Getting Ready

1. Getting the Base Unit Ready and Checking the Network

Checking the Package Contents and Inspecting the Unit

2. Installing the Software

Precautions before Installation and Installation Procedure

Software Operating Environment

3. Installing the USB Device Driver

Installation Procedure

Checking the USB Device Driver for Base Units, Remote Units and Repeaters

4. Getting Ready the Remote Units and Repeaters (where necessary)

Follow directions in the User's Manual that accompanies the Remote Unit or Repeater.

Registering Devices and Making Settings (using software)

Use the "Settings Utility" application to make Base Unit Settings,
Remote Unit Settings, Repeater Settings, Current Readings Settings,
Warning Report Settings, and Auto-Download Settings. For details,
please see the "Operation Guide" or "Help" menu in the
"RTR-500W Settings Utility ".

Opening Applications and the Operation Guide

Registering Devices and Making Settings

(Checking Base Units before making Settings / Connecting Remote Units for Registration)

Starting Operation

Notes about Operation

Connecting the AC Adaptor

Useful Features and Functions
LED Lamp Display
External Contact Output / Input Terminals

Product Specications, Other

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Getting Ready

This section explains what needs to be done before registra­tions and settings can be made.

Package Contents --------------------------- 16

Connecting the Antenna ---------------------------16

Appearance Diagram and Part Names ----- 17

Installing the Software ----------------------- 19

Before Installing the Software ---------------------19

RTR-500W for Windows Installation Procedure --20

Installing the USB Driver --------------------- 22

USB Driver for Windows XP -----------------------23

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Getting Ready

16

Package Contents

Please check that he following items are included in the
package:

RTR-500NW or

RTR-500AW

Antenna USB Communication

Cable (US-15C)

LAN Cable (LN-20W)

*Only use for RTR-500NW

AC Adaptor

(AD-0638-C)

Software

CD-ROM

Introductory Manual

(This Manual including

warranty)

Make sure to install the software before connecting the Unit to a PC
with the USB cable.

Connecting the Antenna

Connect the supplied antenna to the antenna connector.

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Getting Ready

17

Appearance Diagram and Part Names

Front and Bottom

91

102

131

83

(Unit:mm)

Antenna

Optical Communication Area
POWER LED
ACTIVE LED
DIAG (Diagnosis) LED
ALARM LED
External Input Terminal
External Output Terminal

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Getting Ready

18

Sides

Right Left

28

RTR-500NW RTR-500AW

(Unit:mm)

LAN Cable Connector (RTR-500NW only)
AC Adaptor Jack
USB Mini Connector (Mini-B)

From hereafter in this manual, RTR-500NW/500AW units will be
referred to as the "Unit".

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Getting Ready

19

Installing the Software

Make sure to install the software before connecting
the Unit to a PC with the USB cable.

If you have connected a Unit to your computer before installing the
USB device driver, make sure to click the [Cancel] button in the
Wizard window when it pops up on the computer display. Then
disconnect the USB cable from the Unit.

Before Installing the Software

Is Windows working properly?

If Windows is not operating properly, the software may not be installed

correctly or it may not operate properly.

Make sure to check that the OS you are running and
"RTR-500W for Windows"are compatible.

Microsoft Windows 8 32 / 64 bit
Microsoft Windows 7 32 / 64 bit
Microsoft Windows Vista 32 bit (SP1 or later)
Microsoft Windows XP 32 bit (SP3 or later)
For details about the necessary operating environment, see page 41.

Quit all other applications

If you are running other applications, make sure to quit them before

installation. If you have any permanently active software, such as a virus
check or scan program in your computer, make sure to also quit it.

To install "RTR-500W for Windows", it is necessary to have Administrator
rights (Computer Administrator) for the computer in which you wish to
install it.

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Getting Ready

20

RTR-500W for Windows Installation Procedure

1.

Start Windows and login using a User Account with Administrator
(Computer Administration) rights.

2.

Place the CD-ROM into your CD or DVD drive.

3.

The [Install Program] window will appear.

If the [Auto Play] window appears:

Click on [Run start.exe].

If the [Install Program] window does
not appear automatically:

Click on the [start.exe] icon in the CD/

DVD drive.

If you are using Windows 8, carry out the rest of the installation process on

the “desktop” which can be accessed via a tile on the Start screen.

4.

Select “Install RTR-500W for Windows” and click the [Execute]
button to start the installation.

Select "Install RTR-500W for
Windows"

[Execute]
Button

5.

Follow the directions as they appear to complete the installation.

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Getting Ready

21

If a window appears such as the one below during installation, choose [Install]

or [Continue Anyway].

6.

After installation, “RTR-500W for Windows” will appear in the
Windows Start Screen or Start Menu.

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Getting Ready

22

Installing the USB Driver

Have you already installed the supplied software?

Before connecting a Unit to a PC with a USB cable make sure to install the supplied

software rst.

If the Base Unit is not an RTR-500W, please follow directions for installing the USB
Device Drivers found in the Introductory Manual that came with the Base Unit you are
using.

1.

Open the “RTR-500W for Windows” from the Start Screen or Start
Menu.

2.

Open the RTR-500W Settings Utility.

3.

Connect the Unit with the supplied USB cable to your computer.
The USB driver installation will start automatically.

Do not connect a Unit to your computer until the software has been installed.
It is not necessary to connect the AC adaptor at this point.

For Windows XP:

The [Found New Hardware Wizard] window will appear. Please see “USB Driver

for Windows XP” (see page 23) for details.

4.

After the USB driver installation is completed, the factory default
settings will be displayed automatically in the settings window.

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Getting Ready

23

USB Driver for Windows XP

If you are using Windows XP, the “Found New Hardware Wizard”
window will automatically open when a USB device is connected.
Please follow the directions to install the USB driver.

1.

Select “No, not this time”.

2.

Select “Install the software automatically (Recommended)”.

3.

When the completion message appears, please click the [Finish]
button.

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Getting Ready

24

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Registering Devices and Making Settings

This section explains a few items that need to be checked before
registering devices and making settings and the basic processes of
both.

About Applications and the Operation Guide -

------------------------------------------------- 26

How to Open ----------------------------------------26

Other Items ------------------------------------------ 26

Registering Devices and Making Settings - 27

1. Base Unit Settings ------------------------------27

2. Remote Unit Registration -----------------------27

3. Base Unit Operational Settings ---------------28

4. Repeater Registration (Only if necessary) ------28

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Registering Devices and Making Settings

26

About Applications and the Operation Guide

How to Open

Open the “RTR-500W for Windows” from the Start Screen or Start
Menu.

Operation Guide:

This provides detailed information
related to the software in general,
including "Basic Procedures" and
"Troubleshooting". For details
about how to use each
application or description of the
menus, open [Help] in the
application menu.

Other Items

RTR-500W Settings Utility :

This allows the user to make Base Unit settings, Register Remote Units
and Repeaters, Check Signal Strength, make settings for the
Downloading of Recorded Data, the Monitoring of Current Readings and
Warning Monitoring. This application is also used to Start and Stop
Recording in Remote Units.

Temperature/Humidity Graph, Multi-Scale Graph :

These graph applications help users view downloaded data from Remote

Units in graph and table form, as well as print or convert into text le

data.

T&D WebStorage Service :

Click here to open the T&D WebStorage Service website. Current
readings and previously recorded data can be accessed via Internet by
using T&D WebStorage Service.

Introductory Manual :

Introductory Manual :

This document is available in PDF le format.

Help for Unit Recognition Failure :

Click here for information on how to check and install the USB driver.

Update Information :

Click here for Information about software and rmware updates.

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Registering Devices and Making Settings

27

Registering Devices and Making Settings

This section briey explains in sequence what needs to be

done in order to carry out registration of devices and the
making of settings.

1. Base Unit Settings

Before making initial settings please conrm the following:

Is the Unit connected to a PC with the USB cable?
Are the "POWER" and "ACTIVE" LED lamps on the Unit both lighted up?
Is the PC clock showing the correct date and time?

By opening the "RTR-500W Settings Utility" from the Applications
Menu, the settings window will automatically be opened.

Base Unit Settings Items

Settings are made for the Base Unit Name, Unit of Temperature, LAN

Password, and so on

2. Remote Unit Registration

1.

After having completed the Base Unit Settings, in the
RTR-500W Settings Utility, open the [Remote Unit Settings] Menu.

2.

When the direction appears in the application window connect the
Data Logger to enable communication with the Base Unit and/or
PC.

- Only carry out Remote Registration on one Unit at a time; do not
connect multiple Units at the same time.

RTR-501 / 502 / 503 / 505 / 507
(Optical Communication)

Place a Data Logger (Remote Unit)
face down on the Base Unit
connected to your PC so that the
optical communication areas meet.

USB
Communication

Optical Communication Area

RTR-574 / 576
(USB Communication)

With a USB cable, connect the Data
Logger (Remote Unit) to your PC.

USB Communication

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Registering Devices and Making Settings

28

Remote Unit Registration Items

Items that are registered into the Remote Unit include Group Name, Remote

Unit Name, Frequency Channel Settings, Recording Mode Settings, Warning
Monitoring Settings, Auto-Download Settings and so on.

When using RTR-574/576 with Windows XP,

the [Found New Hardware Wizard] window will appear. Please see “USB

Driver for Windows XP” (see page 23) for details.

If the screen does not change after connecting RTR-574/576,

the USB driver installation may not have been installed correctly. Please see

[Help for Unit Recognition Failure] and check the USB driver.

3. Base Unit Operational Settings

Next please make all Base Unit operational settings from the Menu of
the RTR-500W Settings Utility.

Settings Menu

The following operational settings are made here: Wireless Route Settings,

Clock Settings, Network Settings, E-Mail Settings, FTP Settings, Send
Current Readings Settings, Warning Report Settings, and Auto-Download

Settings.

4. Repeater Registration (Only if necessary)

Repeaters can be registered to help increase range and improve
wireless communication. It is also possible to register a Repeater to a
Base Unit via a network connection.

1.

In the RTR-500W Settings Utility, open the [Repeater Unit
Settings] Menu.

2.

When the direction appears in the application window, connect
the Repeater with a USB communication cable to the computer.

USB Communication
Cable

USB or Network
Connection

PC into which software has
been installed

Repeater Registration Items

Settings are made for Group Name and Frequency Channel

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Registering Devices and Making Settings

29

After all registrations and settings have been completed, place the
Base Unit, Remote Units and Repeaters in their actual positions and
carry out signal strength tests to test transmission.

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30

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Notes about Operation

This section explains a few items that should be remembered when
carrying out operation.

Before Using --------------------------------- 32

Connecting the AC Adaptor -----------------------32

LED Lamps before Starting Operation ------------32

Useful Features and Functions -------------- 33

Changing Settings during Operation -------------33

Registering a Remote Unit via Network Connection

-------------------------------------------------------33

LED Lamp Display --------------------------- 34

External Contact Output / Input Terminals - 35

What is the External Contact Output? -----------35

What is the External Contact Input? --------------35

Installing and Removing Wires --------------------35

FAQ -------------------------------------------- 36

Q&A about the Unit RTR-500NW/500AW --------36

Q&A about Settings --------------------------------38

Product Specications ----------------------- 40

Software (RTR-500W for Windows) ---------------41

Options --------------------------------------- 42

Warranty -------------------------------------- 46

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32

Before Using

Connecting the AC Adaptor

When ready for actual operation, disconnect the USB cable from the
Base Unit and supply power by connecting to the supplied AC
adaptor.

When using RTR-500NW,

please connect the LAN cable
to the HUB before supplying
power.

About the supplied AC adaptor (AD-0638-C)

Input: AC100-240V
Output: DC6V 500mA
Frequency: 50/60Hz
Cable length: 1.8m
Plug Figuration: C (with plug adaptor)

LED Lamps before Starting Operation

At this point if the Unit is properly running, after having supplied power
all the LED lamps should come on and after a short time the POWER
and ACTIVE LED lamps should remain on.

- For details about the other LED lamps see page 34 of this Manual.

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33

Useful Features and Functions

Changing Settings during Operation

It is possible to make changes to settings by either connecting the
Unit to the same computer used when making the initial registration
with a USB cable or via a network connection.

When making changes to settings keep the following two points in mind.

- While the Unit is connected via USB cable to the PC, the processing of
recorded data (downloading / sending) as well as warning monitoring cannot
be carried out.

- When making changes via a network connection there are some items such
as Network Settings, LAN Password Changes or Initialization, which are
restricted from being changed.

Registering a Remote Unit via Network Connection

It is possible to register additional Remote Units to a Base Unit via a
network connection. This can be done by sending the Remote Unit
info for the unit you wish to add to the Base Unit over the network to
which it is connected.

For RTR-501 / 502 / 503 / 505 / 507 (Use RTR-500 Optical Communication)

Use an RTR-500 connected to your PC to send the registration info via optical
communication to your PC for transfer via network to the target Base Unit.

Optical
Communication

USB
Communication

PC
which software has
been installed.

Network

For RTR-574 / 576 (Use Direct USB Connection)

Send the registration info directly to PC via a USB connection for transfer to the
target Base Unit.

USB
Communication

PC
which software has
been installed.

Network

- When making registrations do not connect more than one Remote Unit at a time to
the PC.

- For details about operations please see the "Help" menu in the
"RTR-500W Settings Utility".

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34

LED Lamp Display

POWER

ACTIVE

DIAG

ALARM

LED Status Reason Probable Causes

POWER

ON Power ON

OFF Power OFF

ALARM

ON

Warning
Occurrence

- A measurement has exceeded one of the
set limits.

- The contact input is ON.

- There is trouble in the Remote Unit (battery
level is low, a sensor connection is poor),
etc…

OFF Normal

DIAG
(Diagnosis)

ON

Initializing /
Error

- Initializing after power has been turned ON.

- FTP or E-mail transmission failure.

OFF Normal

BLINKING Error

- Clock settings were not carried out or after
a power outage the clock settings have
been cleared.

- The Remote Unit has not been registered.

- Auto-download of recorded data cannot be
carried out due to other improperly made
settings or unmade settings.

"DIAG" and
"ACTIVE"
both BLINKING

Error

- A network failure has occurred. (An IP
address cannot be retrieved from the DHCP
Server or other such error.)

ACTIVE

ON Normal

OFF Error

- The LAN cable is disconnected.

- The RTR-500AW cannot communicate with
its access point.

BLINKING

Communication
in progress

- Wireless Communication or LAN
Communication is in progress.

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35

External Contact Output / Input Terminals

What is the External Contact Output?

When the "ALARM" LED lamp goes on, the external output simultane­ously goes ON. If you wish to connect a buzzer, light or other warning
device to the external output terminal please see the following
important information.

Output Terminal Specifications (during warning)

Voltage when OFF: AC/DC 50V or less
Current when ON: 0.1A or less

Resistance when ON: 35Ω

What is the External Contact Input?

Detection checks for an external electronic signal (ON / OFF); and
when an ON signal is detected a warning report mail is sent. If you
wish to connect a surveillance system sensor such as a motion sensor,
light sensor, or open/close sensor to the external input terminal please
see the following important information.

Input Terminal Specifications

Internal Pull-up: 3V 100kΩ

Maximum Input Voltage: 30V

Installing and Removing Wires

1.

Use a at-head screwdriver to press down on the terminal button

and insert the wire into the hole.

2.

Pull the screwdriver away and make sure that the wire cannot
become dislodged.

3.

When removing, do not forcibly pull on the wire, but use a
screwdriver to push down on the button as done when installing
and gently pull the wire out of the hole.

Hole

Button

Wire with about 10mm of
covering removed

Fit Wires Single wire: ø1.0 (AWG18)

Twisted wire: 0.75mm2

Useable
Wires

Single Wire: ø0.4 to 1.0mm (AWG26 to 18)
Twisted wire: 0.3 to 0.75mm

2

(AWG22 to 20)

Cable core diameter: ø0.18mm or more

Stripping
Length

about 10mm

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Notes about Operation

36

FAQ

Q&A about the Unit RTR-500NW/500AW

Q1: Can this be used in any country in the world?

A:

The RTR-500NW/500AW uses special Short Range Wireless Communica-

tion that is subject to local rules and regulations for the area in which it is

being used. This Unit cannot be sold or used in countries other than where
the wireless units have been approved for use.

T&D Corporation shall in no manner whatsoever take responsibility for the
usage of these products, nor be liable in any manner for legal conse-

quences
stemming from the usage of these wireless products in unapproved areas.

Q2: I want to use the Unit outdoors, is the Unit waterproof,

moistureproof and dustproof?

A:

The RTR-500NW/500AW is not waterproof, moistureproof, or dustproof.
If you wish to use outdoors place the Unit in some type of case out of

which cables can be passed or protect the Unit from water and dust by
some other means.

Q3: What is necessary for me to use an RTR-500NW/500AW

over a network?

A:

You will need some device through which you can physically
connect the RTR-500NW/500AW to a Network and also a server to
act as the recipient of data and warnings.

Details about what is necessary will depend on your operating
environment but please see the following for some simple points to
check

Necessary for a Physical Connection

- LAN Cable (for RTR-500NW )

- Wireless LAN Access Point (for RTR-500AW )

- HUB, Router, and so on (as necessary)

For connecting an RTR-500NW/500AW to the Internet

- For using a provider's e-mail sever or FTP server it is necessary to have all
the necessary server addresses and mail authentication settings from your
provider.

- If you are not using your provider's server, it is necessary to prepare your
own e-mail server and/or FTP server, or use T&D's WebStorage Service.

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Notes about Operation

37

For using an RTR-500NW/500AW
without connecting to the Internet

- It will be necessary to prepare an e-mail server and/or and FTP server

within your network. If it difcult to set up a server, you may want to

purchase a storage device with a built-in FTP server function.

The settings necessary for connecting to a network vary greatly. Please
contact your network administrator for details.

Q4: How can I return the RTR-500NW/500AW back to its original

factory default settings?

A:

Connect the target RTR-500NW/500AW to your PC with a USB cable. In
the RTR-500W Settings Utility, under the [Operations] Menu, select [Return
Base Unit to Factory Default Settings] and the settings will be returned to
the default factory ones.

Factory Default Settings

Base Unit Name (device name)_(serial number)
Unit of Temperature °C
LAN Password password
DHCP ON
Communication Port 62500

Notes: If DHCP can not be used, the following IP Address and Subnet

Mask will be assigned as the default settings.

IP Address 192.168.5.100
Subnet Mask 255.255.0.0

Q5: If there is a blackout or other loss of power, are the settings

still saved in the RTR-500NW/500AW?

A:

If there is a loss of power including from a blackout, all settings, addresses
and registration info are saved. However, note that, if the power outage
lasts for more than one day the clock settings may be reset. If the clock

settings have not been set to be automatically adjusted, it will be

necessary to re-make clock settings after the recovery of power.

Q6: Can I view the RTR-500NW/500AW MAC address?

A:

The MAC address for the RTR-500NW/500AW can be found under the
[Settings Table] Menu in the "Settings Window" of the
RTR-500W Settings Utility.

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Notes about Operation

38

Q&A about Settings

Q1: The computer does not seem to recognize the USB con-

nected RTR-500NW/500AW , why not?

A:

Please check the following items.

Checking the RTR-500NW/500AW

- Check the USB connection between the computer and the
RTR-500NW/500AW. If there is a proper working connection the ACTIVE
LED (green) on the RTR-500NW/500AW should be ON.

Checking your Computer

- Make sure that the software has been installed properly and is working.

- Use your computer's Device Manager to check whether or not the USB
device driver has been installed properly. (Please see [Help for Unit
Recognition Failure] )

- Connect a different USB device (mouse, digital camera, etc...) other than an
RTR-500NW/500AW Unit to your PC and see if it operates properly.

- If your PC has more than one USB Port, try connecting the USB cable to a
different port.

- If you have access to another computer, try seeing if communication works
with the other computer.

- Check to make sure that not more than one RTR-500NW/500AW is
connected at the same time. If there are more than one connected at the
same time, the connected Units cannot be recognized.

If after checking and trying the above there is no improvement please
contact the dealer where the product was purchased.

Q2: The Remote Unit is not being recognized, what should I do?

A:

Please check the following items.

For RTR-501 / 502 / 503 / 505 / 507

- Check to make sure that the computer is recognizing the connected
RTR-500NW/500AW .

- Make sure that the Remote Unit is face down on the RTR-500NW/500AW
and that the optical communication areas are aligned properly.

- Make sure that there is sufcient battery power in the Remote Unit in

question.

The battery level can be conrmed by looking at the LCD display on the

Remote Unit. When the battery power has become low, the "BAT" indicator
will appear on the LCD display.

If warning monitoring has been set to ON, when battery level becomes low,
a warning report mail will be issued and sent.

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Notes about Operation

39

For RTR-574 / 576

- Check the USB connection between the computer and the RTR-574 / 576.

- Make sure that the supplied software has been installed properly and is
working.

- Use your computer's Device Manager to check whether or not the USB
device driver has been installed properly. (Please see [Help for Unit
Recognition Failure] )

- Connect a different USB device (mouse, digital camera, etc...) other than
an RTR-574 or RTR-576 to your PC and see if it operates properly.

- If your PC has more than one USB Port, try connecting the USB cable to a
different port.

- If you have access to another computer, try seeing if communication
works with the other computer.

- Check to make sure that not more than one RTR-574 or RTR-576 is
connected at the same time. If more than one unit is connected at the
same time, the connected units cannot be recognized.

- Make sure that there is sufcient battery power in the Remote Unit in

question.

The battery level can be conrmed by looking at the LCD display on the

Remote Unit. When the battery power has become low, the "BAT" indicator
will appear on the LCD display.

If warning monitoring has been set to ON, when battery level becomes
low, a warning report mail will be issued and sent.

If after checking and trying the above there is no improvement please
contact the dealer where the product was purchased.

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Notes about Operation

40

Product Specications

Unit

Compatible Devices Remote Units: RTR-501 / 502 / 503 / 507 / 574 / 576 / 505-TC / 505-Pt

/ 505-V / 505-mA / 505-P
(Including L Type and H Type)

Repeater: RTR-500

Maximum Number
of Registrations

Remote Units: 100 units
Repeaters: 10 units x 10 groups

Features and
Functions

1. Auto-downloading of Recorded Data (E-mail /FTP)

2. Automatic Sending of Current Readings (E-mail / FTP)

3. Warning Monitoring (E-mail / Contacts)

Types of Warning
Monitoring

Remote Unit Measurement Warnings,
Cumlative Illuminance/Amount of UV Light Warnings (RTR-574),
Remote Unit Wireless Communication Error Warnings,
Remote Unit Battery Level Warnings,
Remote Unit Sensor Error Warnings, and
Base Unit External Contact Input Warnings

Power AC Adaptor AD-0638-C

Current
Consumption

RTR-500NW: Approx. 300mA
RTR-500AW: Approx. 400mA

Communication
Interfaces

USB (with PC)
Optical Communication (with Compatible Remote Units other than
RTR-574 / 576)
Wired LAN (RTR-500NW) / Wireless LAN (RTR-500AW)

LED Display POWER, ACTIVE, DIAG, and ALARM

Dimensions H83mm x W102mm x D28mm (excluding protrusions)

Antenna Length: 87.3mm

Weight RTR-500NW: About 130g

RTR-500AW: About 120g
(including antenna for each)

Operating
Environment

Temperature: 0 to 60˚C

Humidity: 90 %RH or less (no condensation)

Other Not waterproof, moistureproof, or dustproof

Short Range Wireless Communication

RF Power 5 mW

Radio Standard

Specications

ETSI EN 300 220 (Frequency Range: 869.7 to 870MHz, RF Power: 5
mW)

Communication
Range

About 150m if direct and unobstructed.

Communication
Time

When downloading one Remote Unit at full storage capacity:
About 2 minutes * (Remote Units excluding RTR-574 / 576)
About 3 minutes * (RTR-576)
About 4 minutes * (RTR-574)

* The same amount of time will be necessary for each added Repeater.

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Notes about Operation

41

LAN Communication

Wired LAN
(RTR-500NW)

RJ45 Connector
100Base-TX / 10Base-T AutoMDI / MDI-X

Wireless LAN
(RTR-500AW)

Internal wireless LAN antenna
IEEE 802.11b/g WEP<64bit/128bit>/WPA-TKIP/WPA2-AES

Communications
Protocol

SMTP (POP before SMTP, SMTP-AUTH <LOGIN>), FTP, SNTP, DHCP,
DNS

External Alarm Input/Output Terminal

Input Terminal <Contact Input>

Internal Pull-up: 3V 100kΩ

Maximum Input Voltage: 30V

Output Terminal <Photo Mos Relay Output>

Voltage when OFF: AC/DC 50V or less
Current when ON: 0.1A or less

Resistance when ON: 35Ω

Software (RTR-500W for Windows)

Operating Environment

Compatible OS (*1) (*2) Microsoft Windows 8 32 / 64 bit

Microsoft Windows 7 32 / 64 bit
Microsoft Windows Vista 32 bit (SP1 or later)
Microsoft Windows XP 32 bit (SP3 or later)

Display Languages (*3) English, Spanish, French, German, Italian

*1: For installation, it is necessary to have Administrator (Computer Administrator) rights.
*2: If you are using Windows 8, please note that our software is designed to be used in "Desktop" mode only.
*3: We recommend using an operating system in the same language as the display language. Operation in

different languages is not guaranteed.

The specications listed above are subject to change without notice.

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Notes about Operation

42

Options

Wall Attachment

TR-5WK1

Materials: PC Resin
Screw for fastening to wall x 2
Double-sided Tape x 1
Screw for fastening Unit x 1

Dimensions:
W106 x H86 x D17.8mm
Screw holes: 2 - ø3.2mm

Usage Figure

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Product Support

For support, please contact the distributor from which you
purchased the product.

A list of distributors can be found at:

http://www.tandd.com/about_tandd/contactus/

Product Information

Product information can be found at:
http://www.tandd.com/product/

Network Base Station RTR-500NW/500AW

Introductory Manual

T&D CORPORATION

817-1 Shimadachi, Matsumoto, Nagano 390-0852, Japan
Website : http://www.tandd.com/
FAX : [phone] E-mail : [e-mail]

© Copyright T&D Corporation. All rights reserved.

Printed on recycled paper.

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Network Base Station RTR-500NW/500AW Warranty

RTR-500NW RTR-500AW

Guarantee Period

1 year from date of purchase

Date of Purchase

Customer's name

Address

Phone No.

Distributor's name

Address

Phone No.

Object of Repair

Main Unit (excluding sensors and any other options.)

Method of Repair

Send in for Repair

Provisions for Free Repair

1. If the Unit does not work properly despite the fact that the customer used it properly and in line with
the manual, the Unit shall be repaired free of charge through the distributor which sold the Unit.

2. If the customer requests free repair because of trouble within the warranty period, bring or send the
Unit along with the warranty to the distributor.

3. If you have moved after purchasing, or there are difculties contacting the distributor from which you

purchased the Unit, please contact T&D directly for service.

4. Free repair is not available in the following cases even though it is within the warranty period:

1. Trouble or damage was caused by careless operation, natural disaster, re, public pollution, or use
of a power source other than specied.

2. If repair, adjustment, disassembly or modication of the Unit has been carried out by a person

other than a T&D authorized engineer.

3. Trouble or damage was caused by transportation, movement or dropping of the Unit after pur-
chase.

4. Failure to submit the Warranty or failure to ll in all items required in the Warranty.

5. The Warranty cannot be reissued.

This Warranty only promises customers free repair within the period and conditions claried in this

Warranty. Therefore, the customer's legal rights will not be limited by this Warranty. For further
information on repair and other service questions after the termination of the warranty period, contact
your distributor.

Provisions for Free Repair

The warranty is contained in the User’s Manual (English) included in the package.

When seeking repair, please make sure to ll in all required elds and present it.

1. If the Unit does not work properly despite the fact that the customer used it properly and in line
with the Introductory Manual, the Unit shall be repaired free of charge through the distributor which
sold the Unit.

2. If the customer requests free repair because of trouble within the warranty period, bring or send
the Unit along with the warranty to the dealer. A service charge may be added if a repairperson
must be sent out to the place of use for repair.

3. If you have moved after purchasing, or the pr oduct was received as a gift, or there are difculties

contacting the shop from which you purchased the Unit, please contact T&D directly for service.

4. Free repair is not available in the following cases even though it is within the warranty period:

1. Trouble or damage was caused by careless operation, natural disaster, re, public pollution, or
use of a power source other than specied.

2. If repair, adjustment, disassembly or modication of the Unit has been carried out by a person

other than a T&D authorized engineer.

3. Trouble or damage was caused by transportation, movement or dropping of the Unit after
purchase.

4. Failure to submit the Warranty or failure to ll in all items required in the Warranty.

5. The Warranty cannot be reissued.

This Warranty only promises customers free repair within the period and conditions claried in this

Warranty. Therefore, the customer's legal rights will not be limited by this Warranty. For further
information on repair and others service questions after the termination of the warranty period,
contact your dealer.

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