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ALCATEL ONETOUCH 1018B
User Guide
[device logo - white]
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Contents
Get Started ............................................................1
Your Phone at a Glance ................................................. 1
Set Up Your Phone ..................................................... 1
Insert the Battery ....................................................1
Charge the Battery ................................................... 1
Activate Your Service ................................................. 1
Complete the Setup Screens ..........................................2
Set Up Voicemail ....................................................2
Additional Services ....................................................3
Resources ............................................................3
Phone Basics .........................................................4
Your Phone’s Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Turn Your Phone On and Off .............................................4
Navigate Through the Menus ............................................4
Status Bar and Notification Panel .........................................5
Status Bar ..........................................................5
Enter Text .............................................................6
Phone Calls ........................................................... 8
Make Phone Calls ......................................................8
Call Using the Phone Dialer ...........................................8
Call from Recent History ..............................................8
Call from Contacts ...................................................8
Call Using a Speed Dial Number .......................................9
Call Emergency Numbers .............................................9
Receive Phone Calls ...................................................9
Answer an Incoming Call .............................................10
Mute the Ringing Sound .............................................10
Reject an Incoming Call ..............................................10
Voicemail ............................................................10
Voicemail Setup ....................................................10
Voicemail Notification ...............................................10
Retrieve Your Voicemail Messages .....................................11
Phone Call Options ....................................................11
In-call Options .......................................................11
Caller ID ...........................................................12
Conference Calling .................................................12
Recent History .......................................................13
Contacts ..............................................................14
View Contacts ........................................................14
Contacts List Options ..................................................14
Add a Contact ........................................................15
Create a Group .....................................................15
Save a Phone Number .................................................16
Edit a Contact ........................................................16
Contents
Contents
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Add or Edit Information for a Contact ..................................16
Assign a Ringtone to a Contact .......................................16
Delete a Contact ....................................................17
Remove a Member from a Group ......................................17
Assign a Speed Dial Number to a Contact .............................. 17
Messaging ............................................................18
Text and Multimedia Messaging .........................................18
Send a Text Message ................................................18
Send a Multimedia Message (MMS) ...................................18
Save and Resume a Draft Message ....................................19
New Messages Notification ..........................................19
Manage Message Conversations .....................................19
Web & Data ..........................................................22
Launch a Web Connection .............................................22
Learn to Navigate the Browser ........................................22
Adjust Browser Settings .............................................23
Download Games, Ringtones, and More .................................23
Camera & Video ......................................................24
Open or Close the Camera .............................................24
Take a Picture ........................................................24
Record Videos .......................................................25
View Pictures and Videos Using My Album ...............................25
Open or Close My Album ............................................25
View Pictures and Videos ............................................26
Watch Videos ......................................................26
Share Pictures and Videos .............................................26
Send a Picture or Video by Multimedia Message ........................26
Apps & Features ...................................................... 27
Calendar ............................................................27
Add an Event to the Calendar .........................................27
View an Event ......................................................27
Edit/Delete an Event ................................................27
Alarm Clock ..........................................................28
Calculator ...........................................................28
Bluetooth ............................................................28
Turn Bluetooth On or Off .............................................28
microSD Card ........................................................29
Insert or remove a microSD Card ......................................29
View microSD Card Memory .........................................29
Format the microSD Card ............................................30
Use the Phone’s microSD Card as a USB Drive ..........................30
Transfer Files Between Your Phone and a Computer .......................30
Settings .............................................................32
Airplane Mode .......................................................32
Display Settings ......................................................32
Storage Settings ......................................................33
Contents
Contents
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Location Services .....................................................33
Lock Phone ..........................................................33
Language & Input Settings .............................................33
Language Settings ..................................................34
Default Text Entry ...................................................34
Reset Phone .........................................................34
Accessibility Settings ..................................................34
For Assistance .......................................................36
Customer Support ....................................................36
Regulatory Information ................................................36
Copyright Information .................................................36
Index ................................................................40
Get Started
Congratulations on purchasing your ALCATEL ONETOUCH 1018B from Assurance Wireless. This
guide will help you set up and get the most out of your new phone.
Your Phone at a Glance
The following illustration outlines your phone’s primary external features and buttons.
Contents
f Get Started
Note: Screen images simulated. Appearance of device may vary.
Get Started 1
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Set Up Your Phone
Insert the Battery
1. Remove the battery cover.
2. Insert the battery.
3. Attach the battery cover.
2 Get Started
Note: Make sure all the tabs are secure and there are no gaps around the cover
Charge the Battery
1. Plug the USB connector into the charger/accessory jack on the right side of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
4. After charging, disconnect the phone from the charger.
Note: You should fully charge the battery as soon as possible. Fully charging the battery may take up
to 2 hours.
Activate Your Service
Before using your phone, you need to activate your service with Assurance Wireless.
1. Press and hold the Power Button to turn your phone on.
ɒ Allow hands-free activation to connect the phone to our network and then allow the phone
to check for any updates.
ɒ The phone will power off.
2. After the phone turns back on, the device will ask you to complete the setup screens to
customize your phone. You will have to skip this step and complete Step 3 first.
Get Started 3
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3. Activate your account.
ɒ Dial 611 using your Assurance Wireless phone.
ɒ Follow the recorded directions.
ɒ When prompted, enter your Account PIN – it’s at the top of your Assurance Wireless
approval letter.
Set Up Voicemail
You should set up your voicemail and personal greeting as soon as your phone is activated.
Always use a password to protect against unauthorized access. Your phone automatically
transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. From the home screen, press Messaging > Voicemail > Call Voicemail.
2. Follow the system prompts to:
ɒ Create your password.
ɒ Record your name announcement.
ɒ Record your greeting.
Important: Voicemail Password – It is strongly recommended that you create a password when
setting up your voicemail to protect against unauthorized access. Without a password,
anyone who has access to your phone is able to access your voicemail messages.
Additional Services
Take advantage of these services by adding money to your account:
ɒ Additional Monthly Data Packs are available: 100 MB, 500 MB, and 1 GB.
ɒ 411 service at $1.75 per call + standard airtime charges
ɒ International calling at great rates to over 200 countries
ɒ Mobile Web, ringtones, games, graphics
ɒ And so much more
How to Purchase Additional Services
To pay for additional services you will need to add funds to your account using a credit or debit
card or you can buy Virgin Mobile Top-Up cards from thousands of stores across the country.
Resources
Need Some Help?
Just log in at assurancewireless.com where you can find answers to your FAQs, check your
account, change your settings, add money to your account, and much more.
Or give us a call at 1-888-321-5880.
In Case Your Phone is Ever Lost or Broken
If you lose your phone, or if it is stolen, let us know right away and we’ll suspend service. Once
your service is suspended, no one else can use your phone. We can help you get a replacement
phone (most likely at no charge). We usually can have it to you in just a few days.
If your phone breaks, it comes with a one-year warranty from the original manufacturer and you
may be able to receive a free replacement.
4 Get Started
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Phone Basics
Your phone is packed with features that simplify your life and expand your ability to stay
connected to the people and information that are important to you. The following topics will
introduce the basic functions and features of your phone.
Your Phone’s Layout
The illustrations and descriptions below outline your phone’s basic layout.
Receiver
Volume up key
Volume down key
Left soft key
Navigation left key
Dial key
Headset connector
Micro-USB Connector
Navigation up key
Navigation right key
Right soft key
Back key
Power/End key
Navigation down key
Item Function
Receiver Let you hear the caller and automated prompts.
Headset
connector
Volume up key Allows you to increase the ringtone or media volume or adjust the voice
Volume down
key
Micro-USB
Connector
Navigation up
key
Navigation
down key
Navigation left
key
Navigation
right key
Left soft key Enter menu list from the Home screen, view an item or confirm an
Right soft key Enter CONTACTS from the Home screen, view an item or confirm an
Dial key View recent call history from the Home screen, dial the number.
Power/End key Turn on/off the phone, back to the Home screen.
Allows you to plug in either a headset for convenient, hands-free
conversations.
volume during a call.
Allows you to reduce the ringtone or media volume or adjust the voice
volume during a call.
Allows you to connect the phone charger or the USB cable.
Press to go up to view an item or confirm an option.
Press to go down to view an item or confirm an option.
Press to go left to view an item or confirm an option.
Press to go roght to view an item or confirm an option.
option from other screen.
option from other screen.
6 Phone Basics
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
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Turn Your Phone On and Off
♦ Press and hold the Power/End key .
Your screen remains blank while the phone is off (unless the battery is charging).
Navigate Through the Menus
The navigation keys on your phone lets you scroll through onscreen items. To navigate through a
menu, press up or down using the navigation keys.
Select Menu Items
As you navigate through the menu, menu options are highlighted. Select any option by
highlighting it and pressing OK key
corresponding number on the phone’s keypad.
. If the option is numbered, you can select it by pressing the
Back Up Within a Menu
♦ To go to the previous menu, press Back .
♦ To return to the home screen, press Home
.
Status Bar and Notification Panel
Your phone’s status and notifications are available at a glance at the top of the screen.
Status Bar
The status bar at the top of the home screen provides phone and service status information on
the right side and notification alerts on the left. To view the notification panel or access the quick
settings menu, pull down the status bar from the top of the screen.
Status Bar Layout
Main Status Icons
Icon Status
Bluetooth
Airplane Mode
Earphone
Location on
Vibrate
Silent
Network (full signal)
Network (no signal)
Network (roaming)
Alarm set
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Battery (charging)
Battery (full charged)
Main Notification Icons
Icon Notification
Missed call
New message
New Voice Mail
Event
Enter Text
You can type on your phone using the keypad.
Keypad
Your phone provides a convenient keypad to enter letters, numbers, and symbols whenever you
are prompted to enter text.
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1. From a screen where you can enter text, press to change the text mode.
2. Select one of the following options:
ɒ Abc to enter characters by using the alphabet mode.
ɒ 123 to enter numeric characters.
ɒ Symbols to enter symbols.
ɒ Smileys to enter smile icons.
Number Key Function
1 1, commonly-used symbols
2 a, b, c, A, B, C, 2
3 d, e, f, D, E, F, 3
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Number Key Function
4 g, h, i, G, H, I, 4
5 j, k, l, J, K, L, 5
6 m, n, o, M, N, O, 6
7 p, q, r, s, P, Q, R, S, 7
8 t, u, v, T, U, V, 8
9 w, x, y, z, W, X, Y, Z, 9
0 0
* *
# #, insert a space
12 Phone Basics
, change input methods
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Phone Calls
With Assurance Wireless service and your phone’s calling features, you can enjoy clear phone
calls across the country.
Make Phone Calls
There are several convenient ways to place calls from your phone.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialpad.
1. Press the number keys on the dialpad to enter the phone number.
2. Press to call the number.
3. To end the call, press .
Call from Recent History
The Recent History menu lets you quickly place calls to recent incoming, outgoing, or missed
numbers.
1. From the home screen, press to display the call history.
2. Select the number, and press again to place a call.
Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From the home screen, press CONTACTS (right softkey) to display the Contacts list.
2. Highlight a contact and then press to place a call.
Call Using a Speed Dial Number
Speed dial numbers let you dial numbers by pressing and holding a single number on the dialpad.
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You can store up to 99 numbers in your phone’s speed dial memory to make contacting friends
and family easier.
You must have already assigned a speed dial number to an existing phone number.
♦ From the home screen, enter the speed dail number, and then press
to place a call.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted.
♦ From the dialpad, press “9-1-1” and then press
.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E
9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to
calculate your approximate location. Depending on several variables, including availability and
access to satellite signals, it may take up to 60 seconds or more to determine and report your
approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some
designated emergency call takers, known as Public Safety Answering Points (PSAPs), may
not be equipped to receive GPS location information from your phone.
Receive Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on
incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the
caller name, and phone number of the calling party. When you receive a phone call from someone
who is not stored, only the phone number appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call
♦ Press the Menu/OK key to answer the call.
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Mute the Ringing Sound
♦ To mute the ringer without rejecting the call, press the Volume down key.
Reject an Incoming Call
♦ Press the Power/End key to reject an incoming call and send the caller to voicemail.
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send a text message to the caller.
♦ Press Ignore with Text Message to ignore the call and send a text message to the caller.
Voicemail
The following topics outline your phone’s voicemail service.
Voicemail Setup
You should set up your voicemail and personal greeting as soon as your phone is activated.
♦ For information on setting up your voicemail, see Set Up Voicemail on page 4.
Voicemail Notification
There are a couple of different ways your phone alerts you to a new voicemail message.
ɒ By sounding the assigned ringer type.
ɒ By displaying within the Notifications area of the Status bar when a single new unheard
voicemail message is received.
Note: When you are off network, you may not receive notification of new voicemail messages. It
is recommended that you periodically check your voicemail by dialing 1 + area code + your
wireless phone number.
Note: Your phone accepts messages even when it is turned off. However, your phone notifies you of
new messages only when it is turned on and you are in a network service area.
Retrieve Your Voicemail Messages
You can review your messages directly from your wireless phone (using either traditional
voicemail) or from any other press-tone phone.
Use Traditional Voicemail to Access Your Messages
1. Touch and hold . If prompted, enter your voicemail password.
2. Follow the voice prompts to listen to and manage your voicemail messages.
Use Another Phone to Access Messages
1. Dial your wireless phone number.
2. When your voicemail answers, press the asterisk key on the phone (*).
3. Enter your password.
Tip: You can restore messages you have sent to the trash folder.
Phone Call Options
Your phone application provides many useful features and options to help you make the most of
your calling experience.
In-call Options
While you’re on a call, you will see a number of onscreen options. Select a feature by pressing the
corresponding keypad number or highlight the option and then press
[illustration]
ɒ Speaker On: Route the phone’s audio through the speaker (On) or through the earpiece (Off). l
ɒ Activate Speaker to route the phone’s audio through the speaker. (You can adjust the
speaker volume using the volume buttons.) l
ɒ Deactivate Speaker to use the phone’s earpiece.
ɒ Mute: Mute the microphone during an active call. Press again to unmute the microphone.
.
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ɒ Contact Details: View detailed information of the incoming number.
ɒ Main Menu: Display the main menu list.
ɒ 3-Way Call: Initiate a 3-way conference call.
ɒ Contacts: Display your contacts list.
ɒ Voice Memo: Create a new memo while remaining on the call.
Warning: Because of higher volume levels, do not place the phone near your ear while using
speakerphone.
Note: If Mute is activated, the speaker mode is deactivated.
Caller ID
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming
call. If you do not want your number displayed when you make a call, call Assurance Wireless
customer care to permanently block your number.
Conference Calling
With conference calling, also known as 3-way calling, you can talk to two people at the same time.
When using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and press (or place a call from Recent History
or Contacts).
2. Once you have established the connection, press OPTIONS (right softkey) > 3-Way Call,
and then dial the second number (or place the call from Recent History or Contacts).
ɒ This puts the first caller on hold and dials the second number.
3. Press TALK to join calls. Your conference call is now in session.
4. To end the three-way call, press End .
Note: If one of the people you called hangs up during your call, you and the remaining caller stay
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Recent History
The Recent History lists all recent incoming, outgoing, and missed calls.
View Recent History
♦ From home screen, press , or press and then select Call History.
Recent History Options
♦ To make a call from the call log, select the number and press again.
For additional options, press OPTIONS (right softkey):
ɒ New group
ɒ Contact details/Save Contact
ɒ Delete
ɒ Delete All
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Contacts
Your phone’s Contacts help you stay in touch with family, friends, and colleagues by keeping track
of all their contact information. The following topics explain how to use your phone’s Contacts.
Personal Contacts Entries– Entries for an individual.
ɒ Your phone can store up to 600 personal Contacts entries. Each entry can contain up to 7
phone numbers, and 3 email addresses, 3 IM addresses, and 3 Web addresses.
Group Contacts Entries – Entries that contain more than one personal Contacts entry.
ɒ Your phone can store up to 25 Group Contacts entries. Each group entry can contain up to
40 members.
View Contacts
You can view and create contacts on your phone.
To access Contacts:
♦ From the home screen, press CONTACTS (right softkey).
– or –
From the home screen, press
ɒ Contacts List: The Contacts list displays all contacts currently stored in your phone.
ɒ Add New: Press to add a new contact or new group.
Contacts List Options
From contact list you can find various options listed below.
ɒ Send Msg: Send message to contact(s).
ɒ New Group: Create a new a group for contacts(s).
ɒ Edit Contact: Edit contact information.
ɒ Delete Contact: Delete the contact you select.
> Go to Contacts.
ɒ Delete All: Delete all contacts in the list.
Add a Contact
You can add contacts to enter details such as name, phone numbers, email addresses, mailing
addresses, and more.
1. From the home screen, press CONTACTS (right softkey) > Add New > New Contact.
2. Use the keypad to enter contact information you want, including:
ɒ Name
ɒ Phone Number
ɒ Email Address
ɒ IM
ɒ URL
ɒ Location
ɒ Rongtone
ɒ Borthday
ɒ Memo
ɒ Job Title
ɒ Company
Create a Group
You can create a group by assigning personal Contacts entries as members and then naming the
new group. Each group entry can contain up to 40 members for sending messages.
1. From the home screen, press CONTACTS (right softkey) > OPTIONS > New Group.
2. Press S TART (left softkey), mark the check box to select contacts for group, press
CONTINUE, create a name for group, and then press SAVE (left softkey) to save.
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Save a Phone Number
You can save a phone number to Contacts directly from Recent History or Call History.
1. From the home screen, press .
2. Highlight a phone number and press OPTIONS > Save Contact.
3. For a new contact, enter the name and any additional information, and then press Done.
Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, customize
with a unique ringtone, and more.
Add or Edit Information for a Contact
Use the Edit contact menu to add or edit information for an existing contact.
1. From the home screen, press CONTACTS (right softkey).
2. Select a contact to display it, and then press OPTIONS > Edit Contact.
Assign a Ringtone to a Contact
Know who’s calling without looking at your phone by assigning a specific ringer to a contact.
1. From the home screen, press CONTACTS (right softkey).
2. Select a contact to display it, and then press OPTIONS > Edit Contact.
3. Highlight and select Ringtone field then select an available ringtone.
4. Press PLAY to hear a sample.
5. Press and then press DONE to assign the ringtone.
Delete a Contact
You can delete a contact from the contacts details page.
1. From the home screen, press CONTACTS (right softkey).
2. Press a contact to display it, and then press OPTIONS > Delete Contact.
3. Press DELETE (left softkey) to confirm.
Remove a Member from a Group
You can remove a member from a current Group.
1. From the home screen, press CONTACTS (right softkey).
2. Highlight a group and then press OPTIONS (right softkey) > Edit Group.
Assign a Speed Dial Number to a Contact
Your phone can store up to 99 phone numbers in speed dial locations.
To assign a speed dial number:
1. From the home screen, press CONTACTS (right softkey).
2. Press OPTIONS (right softkey) > Settings > Speed Numbers.
3. Enter or select a number to assign the speed dial location.
4. Select a contact to be added to the speed dial location.
Note: If you assign a number to an already in-use speed dial location, the new phone number will
automatically replace the previously assigned speed dial.
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Messaging
Send messages to your family and friends with text messaging (SMS) and multimedia
messaging (MMS).
Text Messaging
With Text Messaging (SMS), you can send and receive instant text messages between your
wireless phone and another messaging-ready phone.
Send a Text Message
Quickly compose and send text messages from your phone.
1. From the home screen, press MENU (left softkey) and select Messaging.
2. On the Messaging screen, press Send Message.
3. To enter a recipient, select a contact or press NEW ADDRESS (right softkey).
ɒ To enter multiple recipients, press MULTIPLE (left softkey). When you have selected all the
message recipients, press CONTINUE (left softkey).
4. Compose your message.
Note: A counter appears above the SEND button to tell you how many characters you have entered
and how many characters are left. Once you go over the 160-character limit, a new message is
created but automatically joined into one when received.
5.
Review your message and then press SEND (left softkey) to send the text message.
Save and Resume a Draft Message
A Message can be saved or resumed after composing.
While composing a text or multimedia message, press OPTIONS > Save As Draft to automatically
save your message as a draft.
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the
message briefly in the status bar when you receive a new text or multimedia message.
Manage Message Conversations
Text messages that are sent to and received from a contact (or a number) are grouped into
conversations or message threads in the Messaging screen. Threaded text let you see
exchanged messages (similar to a chat program) with a contact on the screen.
Read a Text Message
1. On the Messaging screen, select the text message or message thread to open and
read it.
2. If you have a new message notification, press OPTIONS to reply, forward or delete it.
3. To return to the Messaging screen from a text message thread, press the BACK key .
Reply to a Message
1. From the home screen, press MENU (left softkey) and select Messaging.
2. On the Messaging screen, press a text or multimedia message thread to open it.
3. Press Reply, enter your content, and then press SEND.
Delete a Message Thread
1. From the home screen, press MENU (left softkey) and select Messaging.
2. On the Messaging screen, select the message thread that you want to delete.
3. Press OPTIONS > Delete Message.
4. When prompted to confirm, press YES.
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Delete Multiple Message Threads
1. From the home screen, press MENU (left softkey) and select Messaging.
2. On the Messaging screen, press OPTIONS > Delete Multiple.
3. Mark the check box to select the message threads you want to delete, press DONE and
then press YES to confirm.
4. Press SELECT ALL and then CLEAR ALL to delete all messages.
Delete a Single Message
1. While viewing a message thread, enter the message that you want to delete.
2. Press OPTIONS > Delete.
3. When prompted to confirm, press YES.
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Web & Data
Your phone’s data capabilities let you wirelessly access the Internet. The following topics
address your phone’s data connections and the built-in Web browser. Your phone supports a
1X RTT network.
Launch a Web Connection
Launching a Web connection is as simple as opening the browser on your phone.
1. From the home screen, press MENU (left softkey)> Web. (Your data connection starts and
you see the home page.)
2. To scroll through the screen, use the Up and Down Navigation keys.
3. To exit the Web at any time, simply press .
Note: The Browser automatically launches when a Web link is selected from a text message.
Learn to Navigate the Browser
Navigating through menus and websites during a data session is easy once you have learned a
few basics.
ɒ To scroll through Web items, press the Up or Down Navigation keys.
ɒ To access the Web menu list, press Navigation (left softkey).
ɒ To return to the previous page, press Navigation (left softkey) and then select the Back button.
ɒ To move to the next page, press Navigation (left softkey) and then select the Forward button.
Options available within the browser menu include:
ɒ Bookmarks: Use bookmarks when you want to leave a page and visit it later.
ɒ Browsing history: Display recently accessed pages.
ɒ Offline pages: Display offline pages.
ɒ Add this page to Bookmarks: Add the current page to your Bookmarks.
ɒ Send this page to a friend: Send the current page address to a friend via text message.
Adjust Browser Settings
You can control many of the settings for your browser through the browser settings menu.
♦ From any open Web page, press Options (right softkey) > Browser settings.
ɒ Startup page: Set startup page.
ɒ Automatic Overview Mode: Turn on/off Automatic Overview Mode.
ɒ Default zoom size: Select automatic or customized zoom value.
ɒ Do not show images/Show images: Display or Hide images on the Web page.
ɒ Icon row: Display or hide the area showing icons.
ɒ Popups: Allow or block pop-ups.
ɒ Clear private data: Clear cookies, cache, history, or stored passwords.
ɒ Advanced: View more settings such as page information, browser information, disable
JavaScript, etc.
Download Games, Ringtones, and More
You have access to a dynamic variety of downloadable content, such as ringtones and
applications. (Additional charges may apply.) Follow the steps below to access and
download content.
Access the Downloads Menus
Access the download menus to download content.
1. From the home screen, press [icon] > Download.
2. Select Assurance Wireless Music Store to download Ringtones and Ringback tones.
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Apps & Features
Learn how to use many of your phone’s productivity-enhancing features.
Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps
organize your time and reminds you of important events.
Add an Event to the Calendar
Add events to your calendar directly from the Calendar application.
1. From the home screen, press > Tools > Calendar.
2. Press OPTIONS > Add New Event.
3. Fill in all required information for this new event.
4. When done, press SAVE (left softkey) to save.
View an Event
View detailed information about your Calendar events.
1. From the home screen, press > Tools > Calendar.
2. Select a date that has an event.
3. Select an event to view details.
Edit/Delete an Event
Use Calendar to edit or delete an existing event.
1. From the home screen, press > Tools > Calendar.
2. Select a date that has an event.
3. To edit an event, select the event and then press EDIT (right softkey); to delete the event,
press DELETE (left softkey).
30 Camera & Video
Apps & Features 31
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Event Reminders
If you have set at least one reminder for an event, the upcoming event icon will appear.
♦ Select View Now or Dismiss.
Alarm Clock
Set multiple alarms using your phone’s Alarm Clock app.
1. From the home screen, press > Tools > Alarm.
2. If you haven’t created any alarm, press CREATE NEW (left softkey).
3. Fill in all required information for this alarm.
4. When done, press DONE (left softkey).
Calculator
Your phone’s convenient built-in calculator lets you perform basic mathematical equations.
♦ From the home screen, press
ɒ Enter a number, select the type of operation to be performed using the Navigation keys,
and enter the second number, and then press the
ɒ Once an operation is complete, you can select CLEAR to clear numbers and carry out a
new operation.
> Tools > Calculator.
key to display the result.
Bluetooth
Bluetooth is a short-range communications technology that allows you to connect wirelessly to a
number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled
handhelds, computers, printers. The Bluetooth communication range is usually approximately 30
feet.
Turn Bluetooth On or Off
Bluetooth can be turned on and off from the Tools menu.
♦ From the home screen, press
To pair and use your phone with a Bluetooth-enabled device:
1. From the home screen, press > Tools > Bluetooth > Add New.
2. Select the device you wish to pair with and press > YES.
3. (Optional) Edit the device name and then press SAVE (left softkey).
Note: Turn off Bluetooth when not in use to conserve battery power.
> Tools > Bluetooth.
32 Apps & Features
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Settings
The following topics provide an overview of items you can change using your phone’s Settings
menus.
Airplane Mode
Airplane Mode allows you to use many of your phone’s features, when you are on an airplane or in
any other area where making or receiving calls or data is prohibited. When you set your phone to
Airplane Mode, it cannot send or receive any calls or access online information.
To turn Airplane Mode on or off:
♦ From the home screen, press > Settings > Others > Airplane Mode.
Display Settings
Adjusting your phone’s display settings not only helps you see what you want, it can also help
increase battery life.
Access Display Settings
1. From the home screen, press > Settings > Display.
2. Select a settings category and select your display settings.
Wallpaper Settings
Select and assign your phone’s background wallpaper.
1. From the home screen, press > Settings > Display > Wallpaper.
2. Select an option to set the wallpaper.
Location Services
Use your Location settings menu to enable location detection.
1. From the home screen, press > Settings > Location.
2. Select On to allow the network to detect your position using GPS.
Note: Turning location off will disable the GPS capability of your phone for all purposes except 9-1-1.
GPS support for E 9-1-1 service is not available in all areas.
Lock Phone
Lock phone settings let you protect your phone and data from unauthorized access. It is
recommended you frequently change your password to ensure the safety of your phone and
personal data.
1. From the home screen, press > Settings > Lock Phone.
2. Enter security code with 4 digits.
Language & Input Settings
Your phone’s language and input settings let you select a language for the phone’s menus and
keypads, select and configure keypad settings.
Language Settings
The language settings menu lets you select an onscreen language and add custom words to your
phone’s user dictionary.
1. From the home screen, press > Settings > Others > Language.
2. Press an available language (English or Español).
Default Text Entry
The text entry settings let you select a variety of choices while entering text.
1. From the home screen, press > Settings > Others > Text Entry.
2. A variety of text entry options are available.
34 Settings
Settings 35
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Reset Phone
Your phone’s reset menu erases all data from the phone’s application storage, including
messages, phones calls, downloaded application, etc.
Tip: Before performing a factory data reset on your phone, you may want to remove the microSD card
to avoid losing any data you may have stored on it.
1. From the home screen, press > Settings > Reset/Delete.
2. Enter security code with 4 digits.
Accessibility Settings
The Accessibility menu lets you enable and manage accessibility-related applications. To access
the menu, please follow below instructions:
♦ From the home screen, press > Settings > Others > Accessibility. l
ɒ Voice Guide: Press to turn on/off Voice Guide.
ɒ TTY: Press to select TTY functions or turn off TTY.
ɒ Hearing AID: Turn on hearing aid to reduce unacceptable noise.
ɒ Font Size: Select font size.
ɒ Keypad Vibrate: Turn on/off vibration while pressing on keypad.
ɒ Color Inversion: Turn on/off color version.
36 Settings
Settings 37
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For Assistance
Customer Support
Contact us for help with your phone or your Assurance Wireless service.
ɒ Go to assurancewireless.com.
V M on your Assurance Wireless phone.
ɒ Dial
*
ɒ Call 1-888-321-5880 from any phone.
Regulatory Information
The following topics provide important regulatory information.
Specific Absorption Rates (SAR) for Wireless Phones
The SAR value corresponds to the relative amount of RF energy absorbed into the head of a user
of a wireless handset.
The SAR value of a phone is the result of an extensive testing, measuring and calculation process.
It does not represent how much RF the phone emits. All phone models are tested at their highest
value in strict laboratory settings. But when in operation, the SAR of a phone can be substantially
less than the level reported to the FCC. This is because of a variety of factors including its
proximity to a base station antenna, phone design and other factors. What is important to
remember is that each phone meets strict federal guidelines. Variations in SARs do not represent
a variation in safety.
All phones must meet the federal standard, which incorporates a substantial margin of safety. As
stated above, variations in SAR values between different model phones do not mean variations in
safety. SAR values at or below the federal standard of 1.6 W/kg are considered safe for use by the
public.
The highest reported SAR values of the ALCATEL ONETOUCH Elevate are:
Head: 1.39W/kg (1g)
Body-worn: 1.19 W/kg (1g)
38 For Assistance
For body-worn operation, this device has been tested and meets the FCC RF exposure guidelines
when used with an accessory that contains no metal and that positions the handset a minimum of
15 mm from the user’s body.
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency Emission Guidelines.
FCC ID number: RAD556
More information on the phone’s SAR can be found from the following FCC website:
http://fcc.gov/oet/ea/
Using Your Phone with a Hearing Aid Device
A number of Boost phones have been tested for hearing aid device compatibility. When some
wireless phones are used with certain hearing devices (including hearing aids and cochlear
implants), users may detect a noise which can interfere with the effectiveness of the hearing
device.
Some hearing devices are more immune than others to this interference noise, and phones
also vary in the amount of interference noise they may generate. ANSI standard C63.19 was
developed to provide a standardized means of measuring both wireless phone and hearing
devices to determine usability rating categories for both.
Ratings have been developed for mobile phones to assist hearing device users find phones that
may be compatible with their hearing device. Not all phones have been rated for compatibility
with hearing devices. Phones that have been rated have a label located on the box. Your ALCATEL
ONETOUCH 1018B has an M3/T4 rating.
These ratings are not guarantees. Results will vary depending on the user’s hearing device
and individual type and degree of hearing loss. If a hearing device is particularly vulnerable to
interference noise; even a phone with a higher rating may still cause unacceptable noise levels in
the hearing device. Trying out the phone with your hearing device is the best way to evaluate it for
your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements for hearing aid compatibility and are
likely to generate less interference to hearing devices than unrated phones. (M4 is the better/
higher of the two ratings.)
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T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with
a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. (T4 is the
better/higher of the two ratings. Note that not all hearing devices have telecoils in them.)
Note: New Technologies, Including Wi-Fi. This phone has been tested and rated for use with hearing
aids for some of the wireless technologies that it uses. However, there may be newer wireless
technologies (including Wi-Fi) used in this phone that have not been tested for use with hearing
aids.
Hearing aid devices may also be measured for immunity to interference noise from wireless
phones and should have ratings similar to phones. Ask your hearing healthcare professional for
the rating of your hearing aid. Add the rating of your hearing aid and your phone to determine
probable usability:
ɒ Any combined rating equal to or greater than six offers excellent use.
ɒ Any combined rating equal to five is considered normal use.
ɒ Any combined rating equal to four is considered usable.
Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for
“excellent use.” This is synonymous for T ratings.
It is further suggested you experiment with multiple phones (even those not labeled M3/T3 or
M4/T4) while in the store to find the one that works best with your hearing aid device. Should you
experience interference or find the quality of service unsatisfactory after purchasing your phone,
promptly return it to the store. More information about hearing aid compatibility may be found at:
fcc.gov, fda.gov, and accesswireless.org.
This equipment complies with the hearing aid compatibility technical requirements of Section
20.19 of the rules. HAC Ratings: M3 T4 -2011.
Warning Statements
THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE
FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE,
AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING
INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
The user manual for an intentional or unintentional radiator shall caution the user that changes
or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Note: THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES OR MODIFICATIONS NOT
EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE. SUCH
MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
ɒ Reorient or relocate the receiving antenna.
ɒ Increase the separation between the equipment and receiver.
ɒ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
ɒ Consult the dealer or an experienced radio/TV technician for help.
Copyright Information
©2015 Virgin Mobile USA, L.P. All rights reserved. The Virgin Mobile name and signature and the
Virgin Mobile name and logo are registered trademarks of Virgin Enterprises Ltd. and used under
license by Virgin Mobile.
40 For Assistance
For Assistance 41
Page 25
Index
Symbols
3-way Calls 12
A
Accessibility Settings 34
Activate Phone 1
Airplane Mode 32
Alarm Clock 28
B
Battery
Charge 1
Install 1
Bluetooth 28
Browser
Navigate 22
Settings 23
C
Calculator 28
Calendar 27
Caller ID 12
Call Logs 13
Camera 24
Record video 25
Share pictures & videos 26
Take picture 24
42 Index
Charge Battery 1
Clock 28
Conference Calls 12
Contacts 14
Add contacts 15
Delete 17
Edit 16
Groups 15
Make calls 8
View 14
D
Display Settings 32
E
Emergency Calls (E 9-1-1) 9
Enter Text 6
G
Groups 15
Remove member 17
L
Language Settings 34
Location Services 33
Lock Phone 33
M
Memory 33
Memory Card 29
Messaging 18
Multimedia messages (MMS) 18
Text messages 18
microSD Card 29
Multimedia Messages (MMS) 18
Mute Ringer 10
My Album 25
N
Notifications 6
P
Phone
Activate 1
Illustration 1
Layout 4
Lock 33
Reset 34
Setup 1
Turn on and o 4
Phone Calls 8
Answer calls 10
Contacts 8
Dialer 8
Emergency (E 9-1-1) 9
Options 11
Recent History 8
Index 43
Speed dial 9
Phone Dialer 8
Phone Number
Save 16
Pictures
My Album 25
Share 26
Take 24
R
Recent History 8,13
Reset Phone 34
Ringtones
Assign to contact 16
Download 23
Mute 10
S
SD Card 29
Settings 32
Speed Dial
Assign 17
Make calls 9
Status Bar 5
Storage Settings 33
Support 36
T
Text Entry 6
Settings 34
Text Messages 18
Page 26
Turn Phone On and O 4
Typing 6
V
Video
Record 25
Share 26
Watch 26
Voicemail 10
Notification 10
Retrieve 11
Setup 2
W
Web
Launch connection 22
44 Index
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