TCT Mobile 187 User Manual

Page 1
1.1 Keys
N
avigation key Confirm an option (press the middle of the key) Access "Messaging" (short keypress in idle screen) M
anual switch on/off keypad backlight and LCD light (long keypress in idle screen)
Switch on/Switch off the cellphone (long keypress) E
nd call
Return to the idle screen
Left softkey
R
ight softkey
Access your voicemail (long keypress)
In Edit mode
- Short keypress: space
-
Long keypress: enter zero
In Idle mode:
- Short keypress: dial "0"
-
Long keypress: switch on/off the torch
In Edit mode:
- Long keypress: access the Symbols table In Idle mode:
- Short keypress: switch among "*" / "+" / "P" / "W"
- Long keypress: keypad lock
From idle screen
- Short keypress: #
- Long keypress: activate/deactivate theVibration mode In Edit mode:
- Short keypress: Switch between abc/Abc/ABC/123
1.2 Main screen icons
B
attery charge level.
Vibration alert: your cellphone vibrates, but neither rings
nor beeps except for the alarms.
Call forwarding activated: your calls are forwarded.
Alarm clock programmed.
Voicemail message arrived.
Roaming.
L
evel of network reception.
Silence mode: your cellphone neither rings, beeps nor
vibrates except for the alarms.
Message unread.
Keypad locked.
Ringtone alert.
Vibration and ringtone aler t.
12
3
456
7
8910
11
12
1
Your cellphone..............
Voicemail
Switch on/ S
witch off
E
nd call
L
eft softkey
Answer/
Send call
C
all memory
N
avigation key
: Menu/Confirm an option
Profiles C
alls Create new message Alarm
Vibration mode
Lock/Unlock
Right softkey
English - CJB21AAALAAA
Torch key
2
Getting started ............
2.1 Set-up
Removing and installing the back cover
Installing and removing the battery
I
nserting and removing the SIM Card
Place the SIM card with the chip facing downwards and slide it into its housing. Make sure that it is correctly inserted. To remove the card, press it and slide it out.
3
Calls..........................
3.1 Making a call
Dial the desired number then press the key to place the call. If you make a mistake, you can delete the incorrect digits by pressing the right softkey.
To hang up the call, press the key.
Making an emergency call
If your cellphone is covered by the network, dial emergency number and press the key to make an emergency call. This works even without a SIM card and without typing the PIN code or unlocking the keypad
(1)
.
3.2 Calling your voicemail
(1)
To access your voicemail, hold down the key.
3.3 Receiving a call
When you receive an incoming call, press the key to talk and then hang up using the key.
3.4 Available functions during the call
During a call, you can use your directory,short messages, etc. without losing your correspondent.
3.5 Call log
You can access your call memory by pressing the key from the idle screen. You may also access to "Calls" menu and check "All
calls"/"Missed calls"/"Received calls"/"Dialed calls".
C
harging the battery
Connect the batter y charger to your cellphone and mains socket respectively
The charging may take about 20 minutes to start if the battery is flat.
Be careful not to force the plug into the socket.
Make sure the battery is correctly inserted before connecting the
c
harger.
The mains socket must be near to the cellphone and easily accessible
(avoid electric extension cables).
When using your cellphone for the first time, charge the battery fully (approximately 3 hours). You are advised to fully charge the battery ( ).
To reduce power consumption and energ y waste, when battery is fully charged, disconnect your charger from the plug; reduce the backlight time, etc.
The charge is complete when the animation stops.
2.2 Power on your cellphone
Hold down the key until the cellphone powers on.
2.3 Power off your cellphone
Hold down the key until the cellphone powers off.
(1)
Contact your network operator to check service availability.
7.2 Torch
To light in darkness,you may activate "Torch" by below operations:
Long press key to activate it; short press
to deactivate it
(in idle screen).
Access to Menu and select "Games & Tools" and choose "Torch".
7.3 Alarm
Your cellphone has a built-in alarm clock.
7.4 Calendar
Once you enter this menu from the main menu,there is a monthly-view
calendar for you to keep track of important meetings, appointments.
View appointments: see today's appointments.
Jump to date: input the required date and it will be immediately
highlighted.
7.5 Calculator
Hold down the key to get the decimal point. Confirm with the
key or the left softkey.
7.6 Converter
Unit converter and Currency converter.
8
Latin input mode..........
This mode allows you to type a text by choosing a letter or a sequence of characters associated with a key.Press the key several times until the desired letter is highlighted. When you release the key, the highlight character is inserted into the text.
4.3 Add new contact
Select the director y in which you wish to create a file , press the "Options" softkey,and select "Add new contact" then .
4.4 Settings
Memory in use: you may choose to save your memory in SIM, SIM
and phone, Phone.
Speed dials: activate this function, add the contact to speed dials list then long press number key to speed dial(in idle screen).
Black list: set some contact in blacklist and the call from him(her) will be blocked.
My number:Type in or modify your cellphone number and confirm by pressing .
4.5 Memory status
Indicates how much space is used and how much is currently free on your cellphone.
5
Messaging ................
5.1 Create message
From the main menu select "Messaging" to create text message. You can type a message, and you're also able to insert a pre-defined message from "Templates". While writing a message, select "Options" to access all the messaging options.You can save your messages that you send often to "Drafts" or "Templates".
Specific letters (accent) will increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.
6
Settings....................
From the main menu, select the icon menu and select the function of you r choice in o rder to customize your cellphone:
Profiles, Phone settings, Time and date, Network settings, Security settings, Restore factory settings...
6.1 Profiles
With this menu, you may personalize ringtones for different events and environments.
6.2 Phone settings
You may set Languages, Shortcuts, LCD setting, Auto keylock, Power saving mode according to your request.
6.3 Time and Date
You have settings of time and date,including 12/24h format and DD/MM or MM/DD format.
6.4 Network settings
Network selection: The choice of network connection is left up to
the user.
Preferred networks: List the networks and select which you wish to
be connected.
7
Games & Tools ......
7.1 Games
Your cellphone may include some games. It allows you to manage settings, in which you may set Audio and Vibration.
ALCATEL is a trademark of
Alcatel-Lucent and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2010
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior notice.
Prolonged exposure to music at full volume on the music player may damage the listener's hearing. Set your cellphone volume safely. Use only headphones recommended by TCT Mobile Limited and its affiliates.
Quick Start Guide
F
or more information about how to use the cellphone, please go to www.alcatelonetouch.com to download complete user manual (English version only). Moreover, from the website you can also consult FAQ (
English version only).
(1)
Depending on your network operator.
3.6 Message counter
Record your message quantity of "Sent" and "Received".
3.7 Call duration
You can access different items with this option: Last call, Outgoing calls, Incoming calls, Reset timer.
3.8 Call settings
You can access a number of items with this option: Call waiting, Call forwarding, Call barring, Answer mode, Auto redial, Call time reminder,Auto handsfree.
3.9 Call control
(1)
The menu serves you the dual purposes of cost monitoring and controlling during a call by the settings of "By cost" and "By
duration".
4
Contacts ..................
4.1 Consulting your contact
To access the contacts from the idle screen, press the key and press key,and select "Contacts" from the menu.
4.2 Groups
You can sort the contacts list into groups which you preferred a nd below options for you: Family,Friends, Colleague, Business,VIP.
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Troubleshooting....................
Before contacting the aftersales department, you are advised to follow the instructions below:
You are advised to switch off the cellphone from time to time to
optimize its performance.
You are advised to fully charge ( ) the battery for optimal
operation.
Avoid storing large amounts of data in your cellphone as this may
affect the performance of your cellphone.
and carry out the following checks:
My cellphone will not switch on
Press until the screen comes on
Check the batter y charge level
Check the battery contacts, remove and reinstall your batter y, then
turn your cellphone back on
My cellphone has not responded for several minutes
Press the key
Remove the battery and re-insert it, then switch the cellphone back
on
My screen is difficult to read
Clean your screen
Use your cellphone in accordance with the recommended conditions
of use
My cellphone turns off by itself
Check that your keypad is locked when you are not using your
cellphone
Check the batter y charge level
My cellphone has a low level of autonomy
Make sure you respected the complete charge timing (minimum 3
hours)
After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an exact indication
My cellphone will not charge properly
Make sure that your batter y is not completely discharged; If the
battery is flat, it may take around 20 minutes to display the battery charger indicator on the screen
Make sure charging is carried out under normal conditions
(0°C (32°F)- +40°C (104°F))
Make sure your battery is inserted. It must be inserted before
plugging in the charger
Make sure you are using an Alcatel battery and charger in the box
When abroad, check that the electrical current is compatible
My cellphone will not connect to a network
Try connecting in another location
Verify the network coverage with your operator
Check with your operator that your SIM card is valid
Try selecting the available network(s) manually
Try connecting at a later time if the network is overloaded
SIM card error
Make sure the SIM card has been correctly inserted
Verify with your operator that your SIM card is 3V or 1.8V
compatible; the old 5V SIM cards cannot be used
Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
Make sure you have dialled a valid number and press the key
For international calls, check the country and area codes
Make sure your cellphone is connected to a network, and that the
network is not overloaded or unavailable
Check your subscription status with your operator (credit, SIM card
valid, etc.)
Make sure you have not barred outgoing calls
Unable to receive incoming calls
Make sure your cellphone is switched on and connected to a network
(check for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card
valid, etc.)
Make sure you have not forwarded incoming calls
Make sure that you have not barred certain calls
The caller's name does not appear when a call is received
Check that you have subscribed to this service with your operator
Your caller has concealed his/her number
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription
includes this service
Make sure this feature does not require an Alcatel accessory
When I select a number from my directory,the number is not dialled
Make sure that you have correctly recorded the number in your file
Make sure that you have selected the country prefix when calling a
foreign country
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Safety and use ...................
We recommend that you read this chapter carefully before using your cellphone.The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.
TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit,headset...), drivers are requested to refrain from using their cellphone when the vehicle is not parked. Check the laws and regulations on the use of wireless cellphones and their accessories in the areas where you drive.Always obey them.The use of these devices may be prohibited or restricted in certain areas.
When driving, do not use your cellphone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas. When switched on, your cellphone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags.To ensure that there is no problem:
- do not pl ace your cellphone on top of the dashboard or wi thin an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the car’s electronic devices are shielded from cellphone RF energ y.
CONDITIONS OF USE:
You are advised t o switch off the cellphone from time to time t o optimize its performance. Switch the cellphone off before boarding an aircraft to avoid prosecution. Switch the cellphone off when you are in health care facilities, except in designated areas. As wit h many o ther types of equ ipment now in regular use, cellphones can interfere with other el ectrical o r electronic devices, or equipm ent using radio frequency. Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. When the cellphone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker,a hearing aid or insulin pump. In par ticular when using the cellphone you should hold it against the ear on the opposite side to the device, if any. To avoid hearing impairment, answer the call before holding your cellphone to your ear.Also move the handset away from your ear while using the "hands-free" option because the amplified volume might cause hearing damage. Do not let children use the cellphone and/or play with the cellphone and accessories without supervision. When replacing the cover please note that your cellphone may contain substances that could create an allergic reaction.
A
lways handle your cellphone with care and keep it in a clean and dust-free place .
D
o not allow your cellphone to be exposed to adverse weather or environmental
c
onditions (moistu re, humidity, rain, infiltration of liq uids, dust, sea air, e tc.). Th e
m
anufacturer’s recommended operating temperature range is -10°C (14°F) to +55°C (131°F) (the max value depends on device, materials and housing paint/texture). Over 55°C (131°F) the legibility of the cellphone’s display may be impaired,though this is temporary and not serious. Do not open or attempt to repair your cellphone yourself. Do not drop, throw or try to bend your cellphone. Do not paint it. Use only batteries,battery chargers, and accessories which are recommended byTCT Mobile Limited and its affiliates and are compatible with your cellphone model.TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries. Your cellphone should not be disposed of in a municipal waste. Please check local regulations for disposal of electronic products. Remember to make back-up copies or keep a writ ten record of all impor tant information stored in your cellphone. Some people may suffer epileptic seizures or blackouts when exp osed to flashing lights, or when playing video games.These seizures or blackouts may occur even if a person never had a previous seizure or blackout.If you have experienced seizures or blackouts, or if you have a family history of such occurrences, pl ease consult your doctor before playing video games on your cell phone or enabl ing a flashing lights feature on your cellphone. Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the cellphones.All persons should discontinue use and consult a doctor if any of the following s ymptoms occ ur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit th e likelihood of such symptoms, please take the following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a well lit environment.
- Play at the farthest distance possible from the screen. When you play games on your cellphone, you may experience occasional discomfor t in your h ands, arms, shoulders, ne ck, or other parts of your body. Follow these instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing,stop and rest for
several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing,stop the
game and see a doctor.
PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s)where you will use your cellphoneregarding taking photographs and recording sounds with your cellphone.Pursuant to such laws and regulations,it may be strictly forbidden to take photographs and/or to record the voices of other people o
r any of their personal attributes, and reproduce or distribute them, as this may be considered to be an invasion of privacy. It is the user’s sole responsibility to ensure that prior authorization be obtained, if necessary,in orderto record private or confidentialconversationsor take a photograph of anotherperson;the manufacturer, the seller or vendor of your cellphone (including the operator)disclaim any liability which may result from the improper use of the cellphone.
BATTERYAND ACCESSORIES:
Before removing the battery from your cellphone,please make sure that the cellphone is switched off. Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture,disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at temperatures
above 60°C (140°F). Batteries must be disposed of in accordance with locally applicable environmental regulations.Only use the battery for the purpose for which it was designed.Never use damaged batteriesor those not recommended byTCT Mobile Limitedand/or its affiliates.
This symbol on your cellphone, the battery and the accessories means that these products must be takento collectionpoints at the end of their life:
- Municipal waste disposal centers with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.All products with this sign must be broughtto these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIA’s Recycling Program at www.recyclewirelessphones.com CAUTION:RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.DISPOSE OF USED BATTERIESACCORDINGTOTHE INSTRUCTIONS
CHARGERS
HomeA.C./ Travel chargers will operate within the temperaturerange of:0°C (32°F) to 40°C (104°F) The chargers designed for your cellphone meet with the standard for safety of information technology equipment and office equipment use.Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in a
nother jurisdiction.They should be used for this purpose only. Characteristics of power supply (depending on the country): Travel charger : Input: 100-240V, 50/60 Hz, 150 mA Output: 5V,400 mA Battery: Lithium 500 mAh
RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNM ENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your cellphone is a radio transmitter and receiver.It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) e nergy.These limits are part of comprehensiveguidelines and establish permitted levels of RF energy for the general population.The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. Th ese guid elines include a substa ntial s afety mar gin des igned t o ensure the safety of all persons, regardless of age and health. The exposure standard for cellphones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC), or by Industry Canada,is 1.6 W/kg averaged over 1 gram of body tissue.Testsfor SAR are conducted using standard operating posit ions with the cellphone transmit ting at i ts h ighest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the cellphone while operating can be well below the maximum value.This is because the cellphone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna,the lower the power output of the cellphone.Before a cellphone model is available for sale to the public, complian ce with national regulations and standards must be shown. The highest SAR value for this model cellphone when tested is 1.2 W/Kg for use at the ear and 1.04 W/Kg for use close to the body. While there may be differences between the SAR levels of various cellphones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation,the cellphone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessor y with the handset at least 1.5 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
T
heWorld Health Organization (WHO) considers that present scientific information does not indicate the n eed for any special precauti ons for use of cellphones . If individuals are concerned, they might choose to limit their own or their children’s RF exposure by limiting the leng th of c alls, or using "hands-free" devices to keep cellphones away from the head and body. (fact sheet n°1 93). Additional WHO information ab out electromagn etic fields and publi c health are available on the f
ollowing website: http://www.who.int/peh-emf.Note:This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interferencein a residential installation.This equipment generates,uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,may cause harmful interference to radio communications.However,there is n o gua rantee that interference to radio or television recepti on, which can be determined by turning the equipment off and on , the user is encouraged to tr y to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not exp ressly approved by t he party responsible for compliance could void the user’s authority to operate the equipment. For the receiver devices associated with the operation of a licensed radio service (e.g. FM broadcast), they bear the following statement: This devic e complie s with Part 15 of the FCC Rules. Operati on is subject to the condition that this device does not cause harmful interference. For other devices, they bear the following statement: This devic e complie s with Part 15 of the FCC Rules. Operati on is subject to the following two conditions: (1) this device may not cause harmful interference (2) this device must accept any interference received, including interference that may
cause undesired operation. Your cellphone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. As mobile devices offer a range of functions, they can be used in positions other than against your ear.In such circumstancesthe device will be compliant with the guidelines when used with headset or usb data cable. If you are using another accessor y ensure that whatever product is used is free of any metal and that it positions the cellphone at least 1.5 cm away from the body.
General information ........
Internet address: www.alcatelonetouch.com
Hot Line Number: see "TCT Mobile Services" leaflet or go to our Internet site.
On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any q
uestions you may have.
A
n electronic version of this user guide is available in English and other
languagesaccording to availabilityon our server:www.alcatelonetouch.com
Your cellphone is a transceiver that operates on GSM networks with 8
50 and 1900 MHz bands.
Protection against theft
(1)
Your cellphone is identified by an IMEI (cellphone serial number) shown on the packaging label and in the product’s memor y.We recommend that you note the number the first time you use your cellphone by e
ntering * # 0 6 # and keep it in a safe place. It may be requested by the police or your operator if your cellphone is stolen. This number allows your cellphone to be blocked preventing a third person from using it, e
ven with a different SIM card.
D
isclaimer
There may be certain differences between the user manual description and the cellphone’s operation, depending on the software release of your cellphone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if any,nor for their potential consequences, which responsibility shall be borne by the operator exclusively.
(1)
Contact your network operator for service availability.
This warranty shall not apply to defects to your cellphone and/or accessory due to (without any limitation):
1) Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your cellphone is used,
2) Connection to any equipment not supplied or not recommended by TCT Mobile Limited,
3) Modification or repair performed by individuals not authorized by TCT Mobile Limited or its affiliates or your vendor,
4) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation…
Your cellphone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered.
There are no express wa rranties, whether written, oral or impl ied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever, including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.
Telephone warranty ............
Your cellphone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months
(1)
from the date of purchase as shown on your
original invoice.
Batteries
(2)
and accessories sold with your cellphone are also warranted
against any defect which may occur during the first six (6) months
(1)
from the date of purchase as shown on your original invoice.
In case of any defect of your cellphone which prevents you from normal use thereof, you must immediately inform your vendor and present your cellphone with your proof of purchase.
If the defect is confirmed, your cellphone or part thereof will be either replaced or repaired,as appropriate. Repaired cellphone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other costs.
(1)
The warranty period may var y depending on your country.
(2)
The life of a rechargeable cellphone battery in terms of conversation time standby time, and total service life, will depend on the conditions of use and network configuration. Batteries being considered expendable supplies, the specifications state that you should obtain optimal performance for your cellphone during the first six months after purchase and for approximately 200 more
I am unable to create a file in my directory
Make sure that your SIM card directory is not full; delete some files
or save the files in the product directory (i.e. your professional or personal directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
I cannot access my voicemail
Make sure your operator's voicemail number is correctly entered in
"My numbers"
Try later if the network is busy
The icon is displayed on my standby screen
You have saved too many short messages on your SIM card; delete
some of them or archive them in the product memory
"No service is displayed
You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
My cellphone is frozen, can’t power on
Make sure your battery is not completely used up or damaged
Remove your battery, remove your SIM card then reinstall them to
power on again, if still does not work
Hold down key and press power on/off key for a while to reset
the cellphone
All user cellphone data: contacts, photos, messages and files will be lost permanently.
How to make your battery last longer
Make sure you follow the complete charge time (minimum 3 hours)
After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an exact indication.
Switch on the backlight upon request.
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