T-COM GT–318RI Self-installation Manual

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Installation of DSL Connection and Glitel GT–318RI DSL Modem
Further information available:
at www.t-com.sk
© August 2006, Slovak Telekom, a. s.
Self-Installation Guide
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Contents
Preface
3 Preface 4 Installation Package Contents 5 Installing the DSL Connection on a Standard Telephone Line 8 Diagram of the Overall DSL Connection in the case of a Standard Telephone Line 9 Installing the DSL Connection on an ISDN Line 13 Diagram of the Overall DSL Connection in the case of an ISDN Line 14 Installing the Glitel GT–318RI DSL modem 17 Testing the Correct Connection
Congratulations on your purchase of the DSL self-installation package. Combined with an Internet access service, this DSL self-installation package gives you an opportunity to enjoy a high­speed Internet connection. It is a perfect solution for all our customers who need to increase the efficiency of working on the Internet, reduce the time necessary for downloading large data volumes, and hence make the full use of the Internet. Please read this Guide carefully; it describes the procedure of equipment installation and the services for high-speed DSL access to the Internet using a standard telephone line or an ISDN line. The installation is very easy – you can do it yourself by following the enclosed procedures and diagrams.
If you have any q uestions durin g the installati on, contact :
Important Notice: Please che ck the functio nality of your st andard teleph one line or ISDN l ine and the
content s of the package pri or to the installa tion.
If you have any problems when installing the DSL connection. The Centre is available from 8 a.m. to 8 p.m. on business days and from 9 a.m. to 5 p.m. during weekends and public holidays. Calls are charged by a special premium tariff.
We disclai m any liability f or correct inst allation of your o perating system a nd for protecti ng your PC agai nst security th reats connecte d with Internet us age. To protect yo ur computer against su ch threats, we adv ise you to install th e appropriate se curity progr ammes to your
Interne t Hotline 0800 123 777
If you have a problem verifying the login/password or if you need information on your e- mail account. It is available from 7 a.m. to 10 p.m. on business days and the calls are toll -free.
comput er before conne cting to the Int ernet for the fir st time. We recomm end our PC Secur e securit y package produ ced by Panda Soft ware, a renowne d software pro ducer, which provide s a comprehensiv e protection to yo ur PC and Internet c onnection. You can i nstall a test versio n of this softwa re from the enclo sed installati on CD or download it f rom
Fault Repor ting Centr e 12129
www.t- com.sk. For m ore informatio n contact the I nternet Hotli ne 0800 123 777.
If you want to report a fault or if you need to replace a telephone socket. It is available 24 hours a day and the calls are toll-free.
Test the correc tness of the inst allation and f unctionali ty of the conn ection using t he test login and passwo rd provided at t he end of this Gui de in section Testing t he Correct In stallation .
Technical Su pport Centr e of the DSL modem su pplier 054/71 81 037
If you have technical questions regarding the modem. It is available from 8 a.m. to 6 p.m. on business days. The calls are charged according to standard tariffs. More detailed information is also available from ser vis@glitel.sk.
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Your computer s hould meet at leas t the following re quirements
Windows 98SE/2000/ME/NT/XP, Linux, Mac OS, 10/100 Mb network card, Internet
Explorer 5.5 or higher
1
This does not apply for PC Secure.
1
:
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Installation Package Contents
Installing the DSL Connection on a Standard Telephone Line
Check the socket of your standard telephone line.
1. Your standard telephone line must be ended by a separate socket with a single RJ 11
There are n ormally 2 ty pes of connectors used:
RJ 45 connector (bigger and wider)
RJ 11 connector
(smaller) connector (see figure on the right). If there are several sockets (parallel sockets), determine which one is the main socket (the first one).
Installation CDSelf-Installation Guide
DSL splitter
Cable with RJ 11 connectors (designed for connecting the telephone socket with the DSL splitter)
The insta llation packag e of the Glitel GT–318RI DSL modem comprises:
warranty certificate
Glitel GT–318RI DSL modem
network adapter
connecting Ethernet cable with identical RJ 45 connectors
designed for connecting the modem and the PC connecting cable with identical RJ 11 connectors designed
for connecting the modem and the splitter
2. If your socket is unsuitable (it has a different connector) or if there are other sockets connected to it (parallel sockets) which cannot be disconnected, contact the Fa ult Re por ti ng C ent re 12129.
3. There should not be an alarm (security device) connected to your telephone line. Switch the alarm off before the installation;
There are n ormally 2 ty pes of sockets used:
Suitable telephone socket
Unsuitable telephone socket
otherwise the alarm may become
Install the DSL connection and Glitel GT–318RI DSL modem using the enclosed manual or the Internet installation CD. If you chose the latter, insert the enclosed CD to your computer’s drive. If the content does not open automatically, launch the START.EXE prog ramme from the CD’s main directory. Select “In štalácia DSL i nternetu” from the main menu and then “Inštalácia
DSL prip ojenia”.
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dysfunctional. Connect the alarm back after you have successfully installed the DSL connection. We recommend that you inform the administrator of your alarm on this change.
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Follow the i nstallation st eps bellow:
1. Pull out the cable connecting other devices, such as a telephone, other telephone sockets, fax, or modem, from the telephone socket.
3. Use the cable enclosed in the installation package (both connectors are identical – RJ 11) to connect the telephone socket with the split ter port labelled LINE.
2. Plug the pulled -out cable end to the splitter port labelled PHONE.
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4. Use the other cable (with identical RJ 11 connectors) enclosed in the package to connect the DSL modem with the splitter. Plug one connector of the cable into the DSL port on the back of the DSL modem. Plug the other connector of the cable into the MODEM port of the splitter.
5. Proceed with the DSL modem installation by following the instructions on page 14.
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of a Standard Telephone Line
Telephone socket
Your telephone cable
Splitter
Cable with identical RJ 11 connectors
Cable with identical RJ 11 connectors
Installing the DSL Connection on an ISDN LineDiagram of the Overall DSL Connection in the case
Your ISDN line is ended by a telephone socket with an RJ 11 connector (see figure on page 5). The telephone socket is connected to the ISDN – NT end point (euro NTBA).
Legend to a suitable NT:
1. manufacturer’s label (Siemens, Alcatel, Aethra)
2. line-in jack with a line cable (not fixed)
3. two ISDN-out jacks (side by side)
4. 230 V connector
There are n ormally 2 ty pes of sockets used:
Suitable telephone socket
1.
Unsuitable telephone socket
Suitable NT
Network adapter
Your telephone set
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Glitel GT–318RI DSL modem
2. 3. 4.
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If you have a sui table socket from w hich the connec tor can be pulled o ut, follow the ste ps below:
1. Pull out the cable from the socket and plug it into the splitter port labelled PHONE.
3. Use the other cable (with identical RJ 11 connectors) enclosed in the package to connect the DSL modem with the splitter. Plug one connector of the cable into the DSL port on the back of the DSL modem. Plug the other connector into the MODEM port of the splitter.
2. Connect the telephone socket with the splitter by plugging the cable enclosed in the package (both connectors are identical – RJ 11) into the splitter’s connector labelled
LINE.
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4. Proceed with the DSL modem installation by following the instructions on page 14.
If your tele phone socket is unsui table (it has a differ ent connector) a nd the connect ing cable ca nnot be pulled out , however your NT has a line -in jack tha t can be freed (suit able NT – see figu re on page 9), follow t he steps below:
1. Disconnect the line cable from the NT and plug it into the splitter port labelled LINE.
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2. Connect the socket – the line-in jack freed on the NT (in point 1) with the splitter port labelled PHONE using the enclosed cable (both connectors identical – RJ 11).
Diagram of the Overall DSL Connection in the case of an ISDN Line
Cable with identical RJ 11 connectors
Glitel GT–318RI DSL modem
Cable with identical RJ 11 connectors
Splitter
3. Proceed with the third bullet point of the preceding procedure.
If your telephone socket is unsuita ble (if it has a diffe rent connector – s ee figure on page 9) and t he connecting c able cannot be pulled ou t or if your NT has a line- in jack that cannot be freed, contact the Fault Repor ting Ce ntr e 12129 .
Legend to an unsuitable NT:
1. cable – connection to the power network
2. cable – line-in jack (fixed)
3. ISDN-out jack
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Unsuitable NT
1. 2. 3.
Tel ep ho ne socket
Network adapter
Your telephone cable
Your N T (Network termination)
230 V
Your I SDN telephone set
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Installing the Glitel GT–318RI DSL modem
Connecting the Glitel GT–318RI modem to the computer:
1. Plug one connector (RJ45) of the Ethernet cable enclosed in the packaging into your computer’s network card port and the other identical connector to the Ethernet port on the back panel of the Glitel GT–318RI modem.
2. Plug the adapter to the power supply (230V). Plug the adapter’s cable into the modem and switch on the modem by pressing the button on the modem’s back.
3. The Glitel GT–318RI modem is now switched on and ready for configuring. This state is indicated by the PWR control glowing solidly. Your modem’s DSL control may glow, too; it means that the modem is synchronised with your DSL line.
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Please rea d the following inst ruction before th e installation :
If you have already used an Internet connection on your computer, set your browser (Internet Explorer and the like) so as to not demand a dial-up Internet connection. Internet Explorer users should follow the steps below:
1. Launch the Internet Explorer (click on the Internet Explorer icon).
2. Select “Tools” and “Internet Options”.
3. Select the item “Connections”.
4. Tick the “Never dial a connection” option.
5. Click “OK”.
Installing a Glitel GT–318RI modem:
In order to work with the Glitel GT–318RI modem, you must set the properties of your computer’s network card correctly. The easiest solution is to set the properties of the TCP/IP protocol so that the system obtains the IP address from the DHCP server – your Glitel GT–318RI modem. It is also necessary to set the system so that it obtains the address of the DNS server automatically.
Set the network on your PC by following the steps below:
1. Click on “Š tar t”.
2. Select “Nastavenia”.
3. Select “Ovládací panel”.
4. Select “Sieťové pripojenia”.
5. Right click on “Local Area Connection” and select “Vlastnosti”.
6. Click on “Internet Protocol (TCP/IP)” and then on “Vlastnosti”.
7. Select “Získať adresu IP automaticky”.
8. Select “Získať adresu servera DNS automaticky”.
9. Click “OK”.
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Testing the Correct Connection
Launchi ng the modem’s configu rator
Insert the enclosed CD into your computer’s drive. If the content does not open automatically, launch the START.EXE
Telephone – tel ephone/digital l ine functiona lity check
The dialling tone should be heard from the receiver of your telephone/fax. Try to make a call and check the quality of sound in the receiver. If you installed the device correctly, the quality of
sound did not change compared to the pre-installation state. programme from the CD’s main directory. Select “Inšta lácia DSL intern etu” from the main menu and then “Inš talácia modemu Glitel GT-318RI”. After you go through all the steps of your installation guide, click
Possible problems:
the dialling tone is not heard
disturbing sounds (noise, crackling) are heard from the receiver
calls cannot be made from the telephone
“Spustiť inštaláciu”.
Telephone line outages may occur during the DSL installation; the digital line may be functional A window is displayed after the configuration software is launched. Enter first the test login and password provided on page 18 in section
only 1 minute after the NT was connected to the splitter. If these faults have not disappeared
after a repeated check of the connection carried out according to the Guide, contact our Fault
Re por ti ng C ent re 12129. Internet – Internet Connection Functionality Check. The test login and password must be inserted in the modem. The login and password provided by your Internet access provider (ISP) should be entered only after you have tested the functionality of the DSL connection. Click on “Uložiť nastavenia” to save your login and password in the modem.
Modem – Ch ecking the DSL C onnection’s Funct ionality
Check the status of the indication controls on your modem and compare their status with the
description. The modem should be in a hibernating mode.
PWR – glows, if the modem is connected to the power supply
DSL – glows if the modem is synchronised with the DSL line
ACT – flashing during data transmission, glowing in the hibernating status
LAN – glows if the network inter face is active
Possible problems:
no control glowing on the modem
status of controls not corresponding to hibernating status of the modem
PC did not detect modem
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Should you discover any discrepancies, check the entire installation procedure again. If you do not succeed in solving the problem, contact the Technic al Support C entre of T-Com
0900 211 111, or the Technical Sup port Centre o f the DSL modem sup plier 054/71 81 037.
Interne t – Internet Conn ection Functio nality Chec k
To check whether your modem has been installed correctly and whether your DSL line is functional, check the “DSL” LED diode on your DSL modem. If the LED is flashing, the modem is synchronising itself with the DSL line. To test the Internet connection, wait until the LED turns solid green.
For testing of Internet connection, please use the following account: Login: dsl@test Password: dsl
To test the DSL functionalit y of your connection, write the web address www.t-com.sk in your Internet browser (Internet Explorer, Netscape, Firefox etc.) serving for the purposes of testing the functionality of the installation. The functionality can be tested only on this web site; access to other web sites will be disabled. If the relevant page is displayed, the DSL connection is functional. Now you can log in wi th the login and pa ssword you were provi ded by your
Interne t service prov ider. High-spe ed Internet is rea dy and you can star t working on an d enjoyin g the Internet. I n case of any probl ems with the conn ection, pleas e contact the Interne t Hotline 0800 123 777.
Notes
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