Important Information
for the ALCATEL
ONETOUCH Conquest
IMPORTANT SAFETY
INFORMATION
This booklet contains important operational
and safety information that will help you safely
use your phone. Failure to read and follow the
information provided in this booklet may result in
serious bodily injury, death, or property damage.
General Precautions
There are several simple guidelines to operating
your phone properly and maintaining safe,
satisfactory service.
+ To maximize performance, do not touch the
bottom portion of your phone where the internal
antenna is located while using the phone.
+ Speak directly into the mouthpiece.
+ Avoid exposing your phone and accessories to
rain or liquid spills. If your phone does get wet,
immediately turn the power off and remove
the battery.
+ Do not expose your phone to direct sunlight
for extended periods of time (such as on the
dashboard of a car).
+ Although your phone is quite sturdy, it is a
complex piece of equipment and can be
broken. Avoid dropping, hitting, bending, or
sitting on it.
+ Any changes or modifications to your phone not
expressly approved in this document could void
your warranty for this equipment and void your
authority to operate this equipment.
Note: For the best care of your device, only authorized
personnel should service your phone and
accessories. Failure to do so may be dangerous
and void your warranty.
Maintaining Safe Use of and
Access to Your Phone
Do Not Rely on Your Phone for
Emergency Calls
Mobile phones operate using radio signals, which
cannot guarantee connection in all conditions.
Therefore you should never rely solely upon
any mobile phone for essential communication
(e.g., medical emergencies). Emergency calls
may not be possible on all cellular networks or
when certain network services or mobile phone
features are in use. Check with your local service
provider for details.
Using Your Phone While Driving
Talking on your phone while driving (or operating
the phone without a hands-free device) is
prohibited in some jurisdictions. Laws vary as
to specific restrictions. Remember that safety
always comes first.
Following Safety Guidelines
To operate your phone safely and efficiently,
always follow any special regulations in a given
area. Turn your phone off in areas where use is
forbidden or when it may cause interference
or danger.
Using Your Phone Near Other
Electronic Devices
Most modern electronic equipment is shielded
from radio frequency (RF) signals. However,
RF signals from wireless phones may affect
inadequately shielded electronic equipment.
RF signals may affect improperly installed or
inadequately shielded electronic operating
systems or entertainment systems in motor
vehicles. Check with the manufacturer or their
representative to determine if these systems are
adequately shielded from external RF signals.
Also check with the manufacturer regarding any
equipment that has been added to your vehicle.
2Important Safety Information
Important Safety Information 3
Consult the manufacturer of any personal medical
devices, such as pacemakers and hearing aids,
to determine if they are adequately shielded from
external RF signals.
Note: Always turn off the phone in healthcare facilities,
and request permission before using the phone
near medical equipment.
Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft.
To prevent possible interference with aircraft
systems, the U.S. Federal Aviation Administration
(FAA) regulations require you to have permission
from a crew member to use your phone while
the plane is on the ground. To prevent any risk of
interference, FCC regulations prohibit using your
phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn
be turned off. Construction crews often use
remote-control RF devices to set off explosives.
Turn your phone off when you’re in any area that
has a potentially explosive atmosphere. Although
it’s rare, your phone and accessories could
generate sparks. Sparks can cause an explosion
or fire, resulting in bodily injury or even death.
These areas are often, but not always, clearly
marked. They include:
+ Fueling areas such as gas stations.
+ Below deck on boats.
+ Fuel or chemical transfer or storage facilities.
+ Areas where the air contains chemicals or
particles such as grain, dust, or metal powders.
+ Any other area where you would normally be
advised to turn off your vehicle’s engine.
Note: Never transport or store flammable gas,
your phone off when in a blasting area or in other
areas with signs indicating two-way radios should
4Important Safety Information
flammable liquids, or explosives in the
compartment of your vehicle that contains your
phone or accessories.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to
play with it as they could hurt themselves and
others, damage the phone or make calls that
increase your invoice.
Using Your Phone With a Hearing
Aid Device
A number of Boost phones have been tested for
hearing aid device compatibility. When some
wireless phones are used with certain hearing
devices (including hearing aids and cochlear
implants), users may detect a noise which can
interfere with the effectiveness of the
hearing device.
Some hearing devices are more immune than
others to this interference noise, and phones also
vary in the amount of interference noise they may
generate. ANSI standard C63.19 was developed to
provide a standardized means of measuring both
Important Safety Information 5
wireless phone and hearing devices to determine
usability rating categories for both.
Ratings have been developed for mobile phones
to assist hearing device users find phones that
may be compatible with their hearing device. Not
all phones have been rated for compatibility with
hearing devices. Phones that have been rated
have a label located on the box. Your ALCATEL
ONETOUCH Conquest has an M4/T4 rating.
These ratings are not guarantees. Results will
vary depending on the user’s hearing device
and individual type and degree of hearing loss.
If a hearing device is particularly vulnerable to
interference noise; even a phone with a higher
rating may still cause unacceptable noise levels in
the hearing device. Trying out the phone with your
hearing device is the best way to evaluate it for
your personal needs.
M-Ratings: Phones rated M4 meet FCC
requirements for hearing aid compatibility and
are likely to generate less interference to hearing
devices than unrated phones.
T-Ratings: Phones rated T4 meet FCC
requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones.
Note: New Technologies, Including Wi-Fi
This phone has been tested and rated for
use with hearing aids for some of the wireless
technologies that it uses. However, there may be
newer wireless technologies (including Wi-Fi)
used in this phone that have not been tested for
use with hearing aids.
Hearing aid devices may also be measured for
immunity to interference noise from wireless
phones and should have ratings similar to phones.
Ask your hearing healthcare professional for
the rating of your hearing aid. Add the rating of
your hearing aid and your phone to determine
probable usability:
+ Any combined rating equal to or greater than six
offers excellent use.
+ Any combined rating equal to five is considered
normal use.
+ Any combined rating equal to four is
considered usable.
Thus, if you pair an M3 hearing aid with an M3
phone, you will have a combined rating of six for
“excellent use.” This is synonymous for T ratings.
It is further suggested you experiment with
multiple phones (even those not labeled M3/T3
or M4/T4) while in the store to find the one that
works best with your hearing aid device. Should
you experience interference or find the quality
of service unsatisfactory after purchasing your
phone, promptly return it to the store.
More information about hearing aid compatibility
may be found at: fcc.gov, fda.gov, and
accesswireless.org.
Getting the Best Hearing Device Experience
With Your Phone
To further minimize interference:
+ Set the phone’s display and keypad backlight
settings to ensure the minimum time interval:
1. Tap >> Settings > Display > Sleep.
2. Select 15 seconds to set the minimum time
interval setting.
+ Position the phone so the internal antenna is
farthest from your hearing aid.
+ Move the phone around to find the point with
least interference.
Caring for the Battery
Protecting Your Battery
The guidelines listed below help you get the most
out of your battery’s performance.
+ Recently there have been some public reports
of wireless phone batteries overheating,
catching fire, or exploding. It appears that many,
if not all, of these reports involve counterfeit
or inexpensive, aftermarket-brand batteries
with unknown or questionable manufacturing
standards. Boost is not aware of similar
problems with Boost phones resulting from
the proper use of batteries and accessories
approved by Boost or the manufacturer
of your phone. Use only Boost-approved
or manufacturer-approved batteries and
accessories found at boostmobile.com or
through your phone’s manufacturer. Buying the
right batteries and accessories is the best way
to ensure they’re genuine and safe.
+ In order to avoid damage, charge the battery
only in temperatures that range from 32° F to
104° F (0° C to 40° C).
+ Don’t use the battery charger in direct sunlight
or in high humidity areas, such as the bathroom.
6Important Safety Information
Important Safety Information 7
+ Never dispose of the battery by incineration.
+ Don’t attempt to disassemble or short-circuit
the battery.
+ The battery may need recharging if it has not
been used for a long period of time.
Disposal of Lithium Ion (Li-Ion) Batteries
Do not handle a damaged or leaking Li-Ion
battery as you can be burned.
For safe disposal options of your Li-Ion batteries,
contact your nearest authorized service center.
Special Note: Be sure to dispose of your battery
properly. In some areas, the disposal of batteries
in household or business trash may be prohibited.
+ a) Do not disassemble or open crush, bend or
deform, puncture or shred
+ b) Do not modify or remanufacture, attempt to
insert foreign objects into the battery, immerse
or expose to water or other liquids, expose to
fire, explosion or other hazard.
+ c) Only use the battery with a charging system
that has been qualified with the system per CTIA
Certification Requirements for Battery System
Compliance to IEEE 1725. Use of an unqualified
battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
+ d) Promptly dispose of used batteries in
accordance with local regulations
+ e) Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, and the user suspects damage,
take it to a service center for inspection.
+ f) Improper battery use may result in a fire,
explosion or other hazard.
The phone shall only be connected to CTIA
certified adapters, products that bear the USB-IF
logo or products that have completed the USB-IF
compliance program.
Radio Frequency (RF) Energy
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and
receiver. When it’s turned on, it receives and
transmits radio frequency (RF) signals. When you
use your phone, the system handling your call
controls the power level.This power can range
from 0.006 watt to 0.2 watt indigital mode.
Knowing Radio Frequency Safety
The design of your phone complies with updated
NCRP standards described below.
In 1991–92, the Institute of Electrical and
Electronics Engineers (IEEE) and the American
National Standards Institute (ANSI) joined
in updating ANSI’s 1982 standard for safety
levels with respect to human exposure to RF
signals. More than 120 scientists, engineers and
physicians from universities, government health
agencies and industries developed this updated
standard after reviewing the available body of
research. In 1993, the Federal Communications
Commission (FCC) adopted this updated
standard in a regulation. In August 1996, the
FCC adopted hybrid standard consisting of the
existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation
Protection and Measurements (NCRP).
Body-Worn Operation
To maintain compliance with FCC RF exposure
guidelines, if you wear a handset on your body,
use a Boost-supplied or Boost-approved carrying
case, holster or other body-worn accessory. If
you do not use a body-worn accessory, ensure
the antenna is at least 7/16 inch (1.5 centimeters)
from your body when transmitting. Use of nonapproved accessories may violate FCC RF
exposure guidelines.
For more information about RF exposure, visit the
FCC website at fcc.gov.
8Important Safety Information
Important Safety Information 9
Specific Absorption Rates (SAR) for
Wireless Phones
The SAR value corresponds to the relative amount
of RF energy absorbed into the head of a user of a
wireless handset.
The SAR value of a phone is the result of an
extensive testing, measuring and calculation
process. It does not represent how much RF the
phone emits. All phone models are tested at
their highest value in strict laboratory settings.
But when in operation, the SAR of a phone can
be substantially less than the level reported to
the FCC. This is because of a variety of factors
including its proximity to a base station antenna,
phone design and other factors. What is important
to remember is that each phone meets strict
federal guidelines. Variations in SARs do not
represent a variation in safety.
All phones must meet the federal standard, which
incorporates a substantial margin of safety. As
stated above, variations in SAR values between
different model phones do not mean variations
in safety. SAR values at or below the federal
standard of 1.6 W/kg are considered safe for use
by the public.
The highest reported SAR values of the ALCATEL
ONETOUCH Conquest are:
Head:0.9 W/kg (1g)
Body-worn: 1.11 W/kg (1g)
FCC Radio Frequency Emission
This phone meets the FCC Radio Frequency
Emission Guidelines.
FCC ID number: 2ACCJN003
More information on the phone’s SAR can be
found from the following FCC website:
http://fcc.gov/oet/ea/
FCC Notice
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and (2) this device must accept any interference
10Important Safety Information
received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved
by the party responsible for compliance could
void the user’s authority to operate the equipment.
Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and
on, the user is encouraged to try to correct
Important Safety Information 11
the interference by one or more of the
following measures:
+ Reorient the direction of the internal antenna.
+ Increase the separation between the
equipment and receiver.
+ Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
+ Consult the dealer or an experienced radio/TV
technician for help.
Owner’s Record
The model number, regulatory number, and serial
number are located on a nameplate inside the
battery compartment. Record the serial number
in the space provided below. This will be helpful if
you need to contact us about your phone in
the future.
Model:ALCATEL ONETOUCH Conquest
Serial No.:
MANUFACTURER’S
WARRANTY
Your device has been designed to provide you
with reliable, worry-free service. If for any reason
you have a problem with your equipment, please
refer to the manufacturer’s warranty in this section.
12 Month Limited Warranty
TCT Mobile (US), Inc. warrants to the original retail
purchaser of this wireless device that should this
product or part thereof during normal consumer
usage and condition be proven to be defective in
material or workmanship that results in product
failure within the first twelve (12) months from the
date of purchase as shown on your original sales
receipt from an authorized sales agent. Such
defect(s) will be repaired or replaced (with new
or rebuilt parts) at the company’s option without
charge for parts or labor directly related to
the defect(s).
Batteries, power adapters, and other accessories
sold as in box items are also warranted against
defects and workmanship that results in product
failure within the first six (12) months period from
the date of purchase as shown on your original
sales receipt. Such defect(s) will be repaired
or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or
labor directly related to the defect(s).
The limited warranty for your wireless device will
be voided if any of the following conditions occur:
+ Non-compliance with the instructions for use
or installation, or with technical and safety
standards applicable in the geographical area
where your phone is used;
+ Connection to any equipment not supplied or
not recommended by TCT Mobile (US), Inc.;
+ Modification or repair performed by individuals
not authorized by TCT Mobile (US), Inc. or
its affiliates;
+ Changes to the device operating system by the
user or third party applications;
+ Acts of god such as inclement weather,
lightning, power surges, fire, humidity, infiltration
of liquids or foods, chemical products,
download of files, crash, high voltage,
corrosion, oxidation;
+ Removal or altering of the wireless device’s
event labels or serial numbers (IMEI);
+ Damage from exposure to water or other liquids,
moisture, humidity, excessive temperatures
or extreme environmental conditions, sand,
excess dust and any condition outside the
operating guidelines;
+ Defects in appearance, cosmetic, decorative
or structural items such as framing and
nonoperative parts;
+ Damage as result of physical abuse regardless
of cause.
There are no express warranties, whether written,
oral or implied, other than this printed limited
warranty or the mandatory warranty provided
by your jurisdiction. In no event shall TCT Mobile
(US), Inc. or any of its affiliates be liable for
incidental or consequential damages of any
nature whatsoever, including but not limited to
commercial loss, to the full extent those damages
can be disclaimed by law. Some states do not
allow the exclusion or limitation of incidental
or consequential damages, or limitation of the
duration of implied warranties, so the preceding
limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer
care center by calling 855-368-0829 or going to
www. alcatelonetouch.com/usa/. We have placed
many self-help tools that may help you to isolate
the problem and eliminate the need to send your
wireless device in for service. In the case that
12Manufacturer's Warranty
Manufacturer's Warranty13
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