TCL Communication H072 User Manual
Alcatel IDOL™ 4
Some of the contents in this manual may differ from your phone depending on the
software of the phone. Actual color may vary.
Your phone is designed to make it easy for you to access a wide variety of content. For your
protection, we want you to be aware that some applications that you enable may involve
the location of your phone being shared. For applications available through Cricket, we
offer privacy controls that let you decide how an application may use the location of your
phone and other phones on your account. However, the Cricket privacy tools do not apply
to applications available outside of Cricket. Please review the terms and conditions and the
associated privacy policy for each location-based service to learn how location information
will be used and protected. In addition, your Cricket phone may be used to access the
internet and to download, and/or purchase goods, applications, and services from Cricket
or elsewhere from third parties. Cricket provides tools for you to control access to the Internet
and certain Internet content. These controls may not be available for certain devices which
bypass Cricket controls.
© 2017 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are
registered trademarks under license to Cricket Wireless LLC. Other marks are the
property of their respective owners.
Alcatel is a trademark of Alcatel-Lucent used under license by TCL Communication Ltd.
IDOL4 is a trademark of TCL Communication Ltd.
© 2017 TCL Communication Ltd. All rights reserved.
TCL Communication Ltd. reserves the right to alter material or technical specification
without prior notice.
All "Signature" ringtones embedded in this phone have been composed, arranged and
mixed by NU TROPIC (Amar Kabouche).
Table of contents
Getting started ............................................................................................ 6
Phone setup .................................................................................................................. 6
Extending the battery life ............................................................................................ 9
Powering your phone on/off ....................................................................................... 9
Getting around ........................................................................................................... 11
Getting to know your phone .................................................................................... 12
Key functions ............................................................................................................... 14
Phone calls ............................................................................................... 24
Making calls ................................................................................................................ 24
Receiving calls ............................................................................................................ 26
Adjusting your call settings ........................................................................................ 29
Contacts .................................................................................................... 31
Importing and exporting contacts ........................................................................... 31
Sharing contact information ..................................................................................... 31
Creating a contact .................................................................................................... 32
Adding a contact to Favorites ................................................................................. 32
Searching for a contact ............................................................................................ 32
Linking contacts .......................................................................................................... 33
Unlinking contact information .................................................................................. 33
Entering text .............................................................................................. 34
Using Onscreen Keyboard .........................................................................................34
Google keyboard ....................................................................................................... 34
Text editing .................................................................................................................. 35
Messaging ................................................................................................. 36
Opening the messaging screen ............................................................................... 36
1
Sending a message ................................................................................................... 36
Replying to a message .............................................................................................. 37
Forwarding a message .............................................................................................. 37
Copying a message ................................................................................................... 38
Changing message settings ...................................................................................... 38
Email .......................................................................................................... 39
Setting up the first email account ............................................................................ 39
Checking your emails ................................................................................................ 39
Responding to an email ............................................................................................ 40
Writing and sending an email ................................................................................... 41
Adding and editing email accounts ....................................................................... 41
Changing general email settings ............................................................................. 42
Connecting to the Internet ....................................................................... 43
Adding a new mobile data connection ................................................................. 43
Turning on Wi-Fi ........................................................................................................... 44
Connecting to a Wi-Fi network ................................................................................. 44
Adding a Wi-Fi network ............................................................................................. 44
Checking the Wi-Fi network status ........................................................................... 45
Connecting to a WPS network ................................................................................. 45
Connecting to virtual private networks ................................................................... 46
Browsing the Internet ................................................................................ 48
Using Chrome .............................................................................................................. 48
Opening a web page or searching the web ......................................................... 48
Using multiple browser tabs ....................................................................................... 49
Switching between tabs ............................................................................................ 49
Setting the home page ............................................................................................. 49
Downloading files ....................................................................................................... 50
Changing browser settings ........................................................................................ 50
Mobile Hotspot & Tethering ...................................................................... 51
To share your phone's data connection via USB ....................................................51
To share your phone's data connection as a portable Wi-Fi hotspot ................. 51
To rename or secure your portable hotspot ........................................................... 52
Using Wi-Fi Direct ...................................................................................... 53
Connecting to another device via Wi-Fi Direct ..................................................... 53
Sending data via Wi-Fi Direct ................................................................................... 53
Receiving data via Wi-Fi Direct ................................................................................ 54
Bluetooth ................................................................................................... 55
Turning Bluetooth on/off ............................................................................................ 55
Changing the device name ..................................................................................... 55
Pairing with another Bluetooth device .................................................................... 56
Unpairing from a Bluetooth device .......................................................................... 56
Sending data via Bluetooth ...................................................................................... 57
Receiving data via Bluetooth ................................................................................... 57
Entertainment ............................................................................................ 58
Capturing a photo .................................................................................................... 58
Adjusting camera settings ......................................................................................... 60
Recording a video ..................................................................................................... 61
Playing your music ...................................................................................................... 62
Using your gallery ....................................................................................................... 64
Making voice memos ................................................................................................ 66
Google applications ................................................................................. 67
Gmail ............................................................................................................................ 67
Google Calendar ....................................................................................................... 68
Google Chrome ......................................................................................................... 68
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Google+....................................................................................................................... 68
Google Maps .............................................................................................................. 69
Google Search ........................................................................................................... 71
Google Music .............................................................................................................. 72
Google Play Store ...................................................................................................... 75
Creating a Google Wallet account .........................................................................77
Applications .............................................................................................. 78
Calculator .................................................................................................................... 78
Clock ............................................................................................................................ 78
Downloads .................................................................................................................. 79
Files ............................................................................................................................... 79
YouTube ....................................................................................................................... 80
Electrical safety ......................................................................................................... 104
Interference .............................................................................................................. 105
Explosive environments ............................................................................................ 107
Specifications ......................................................................................... 108
12 MONTH LIMITED WARRANTY ............................................................... 109
Electronic Recycling ............................................................................... 112
Battery Recycling (USA & Canada) ....................................................... 112
Notes ....................................................................................................... 113
Phone settings ........................................................................................... 81
WIRELESS & NETWORKS ............................................................................................... 81
DEVICE ......................................................................................................................... 82
PERSONAL .................................................................................................................... 86
SYSTEM .......................................................................................................................... 89
Upgrading the phone software ................................................................ 90
Troubleshooting ......................................................................................... 91
For your safety ........................................................................................... 94
General safety ............................................................................................................ 94
FCC RF Exposure Information (SAR) ......................................................................... 95
FCC compliance ........................................................................................................ 96
Hearing Aid Compatibility (HAC) regulations for mobile phones ........................ 98
CTIA ........................................................................................................................... 100
Distraction .................................................................................................................. 101
Product handling ...................................................................................................... 101
4 5
Getting started
Phone setup
Installing the nano-SIM card
You must insert your SIM card to make phone calls. You do not need to
power off your phone before inserting or removing the SIM card as this
phone supports hot swap.
1. Remove the back cover
2. Insert the SIM card and microSD card
3. Make sure they are correctly inserted
WARNING: To avoid damage to the phone, use only a standard nano-SIM
card from your service provider.
Some applications may require a microSD card to work normally or to store
data. Therefore, it is recommended that you keep a microSD card installed
and not remove or replace it randomly.
6 7
Charging the battery
Your phone’s battery should have enough power for the phone to turn on,
find a signal, and make a few calls. You should fully charge the battery as
soon as possible.
When the battery is low, a low-battery warning icon will pop-up on the
screen.
If the battery is extremely low, you may be unable to power on the phone
even when it is being charged. In this case, try again after charging the
phone for at least 10 minutes.
WARNING: Use only Alcatel-approved chargers and cables. The use of
unapproved accessories could damage your phone.
Attempting to remove the battery could result in injury and will void your
warranty.
Do not attempt to disassemble, damage, alter or remove the battery from the
device.
Extending the battery life
Active applications, screen brightness levels, Bluetooth and Wi-Fi usage,
and GPS functionality can drain your battery. Follow the helpful tips below to
conserve your battery power:
• Reduce the screen backlight time.
• Lower the screen brightness.
• Turn auto-sync, Wi-Fi, and Bluetooth off when not in use.
• Disable the GPS function when not in use. Most applications using this
function will periodically query the GPS satellites for your current location;
each query drains your battery.
1. Insert the charger’s connector into the charging port. Be sure to insert the
connector in the correct orientation. Do not force the connector into the
port.
2. Plug the charger into a standard AC wall outlet.
3. When the battery is fully charged, unplug the charger and disconnect it
from the phone.
8 9
Powering your phone on/off
Make sure the nano-SIM card is in your phone and the battery is charged.
• Press and hold the Power key to power on your phone.
• To power it off, press and hold the Power key to open the options menu.
Tap Power off.
Setting up your phone for the first time
Follow the steps below to set up your phone for the first time or after factory
reset:
1. Tap the language field to select the language you want to use and then
tap .
2. Tap SKIP to set up Wi-Fi connections later or tap a network. If the network is
secured, enter the password and tap CONNECT > NEXT.
3. Set up Date & time, then touch NEXT.
4. Enter your first and last name to allow your phone to personalize some
apps, then touch NEXT.
5. Check the Protect this device checkbox and then tap NEXT to choose
screen lock type Pattern, PIN or Password to prevent others from using this
phone.
6. You will be prompted to read the terms of Google service. Tap NEXT to
continue.
7. You will be prompted to read the terms of Cricket Wi-Fi Manager. Tap I
AGREE to continue.
Switching to Sleep Mode
To save battery power, Sleep Mode suspends your phone in a low-powerconsumption state while the display is off. Your phone also goes into Sleep
Mode by itself when the display is automatically turned off after a certain
period of time, which you can set by tapping > Settings > Display > Sleep
from the home screen.
Press the Power key to switch to Sleep Mode.
Waking up your phone
Press the Power key to activate your screen display.
Note: If you have set an unlock pattern, PIN, or password for your phone (see
Settings > Lock screen > Screen lock) you’ll need to draw the pattern or enter
the PIN/password to unlock your screen.
Getting around
Touch control
Your phone’s touch screen allows you to control actions through a variety of
touch gestures.
• Tap: Tap the buttons, icons, or applications to select items or to open
applications.
• Long press: To open the available options for an item (such as a
message or link in a web page), long press the item.
• Swipe or slide: To swipe or slide means to quickly drag your finger
vertically or horizontally across the screen.
• Drag: To drag, press and hold your finger with some pressure before you
start to move your finger. While dragging, do not release your finger until
you have reached the target position.
• Pinch: In some apps (such as Maps, Browser, and Gallery), you can zoom
in and out by placing two fingers on the screen and pinching them
together (to zoom out) or spreading them apart (to zoom in).
• Rotate the screen: For most screens, you can automatically change
the screen orientation from portrait to landscape by turning the phone
sideways.
10 11
Getting to know your phone
Camera
Headset port
Speaker
Headset port
Proximity and
light sensor
Flash
Back key
Charging port
12 13
Camera lens
Indicator light
Status and notification bar
Volume keys
Power key
Touch screen
Recent apps key
Home key
Camera flash/Flashlight
Volume keys
Power key
Key functions
Key
Recent apps
key
Home key
Back key
Function
Touch to switch between individual app activities and
documents.
From any application or screen, touch to return to the
Home screen.
Long press to turn on Google Now. You can get help
such as getting directions and restaurant information
based on the content detected on the screen.
Touch to go back to the previous screen, or close a
dialog box, options menu, the notification panel, etc.
Volume
Keys
In call mode, adjusts the earpiece or headset volume.
In Music/Video/Streaming mode, adjusts the media
volume.
In general mode, adjusts the ringtone volume.
Mutes the ringtone of an incoming call.
In camera preview mode, press Volume up or down
key to take a photo or press and hold to make burst
shoot.
Customize your Home screen by adding application shortcuts,
widgets, folders, and using wallpapers.
Status and notification bar
Power key
14 15
Press: Lock the screen/Light up the screen.
Press and hold: Show the popup menu to select from
Power off/Restart/Aeroplane mode.
Press and hold the Power key and Volume up key to
launch Screen Recorder.
Press and hold the Power key and Volume down key
to make a screenshot.
Press and hold the Power key for at least 10 seconds
to force reboot.
Voice search
Shortcuts
Favorite shortcuts
Extended home screen
In addition to the main home screen, your phone has extended home
screens to provide more space for adding icons, widgets, and more. Simply
swipe your finger to the left or right to see the extended home screen panels.
Choosing your wallpaper
1. Long press an empty place on the home screen and tap WALLPAPERS.
2. Tap a wallpaper and tap Set wallpaper. You can also tap My photos to use
photos as your wallpaper.
Adding items to your home screen
• To add an app to your home screen, tap , long press the desired app,
and drag it to the home screen.
• To add a widget to your home screen, long press on a blank area of the
screen and tap WIDGETS. Long press the desired widget and drag it to the
home screen.
Adjusting widget size
1. Long press a widget on the home screen and then release it.
2. An outline will appear around the widget. You can adjust its size.
Note: Not all widgets can be resized.
Organizing icons with a folder
1. Hold and drag an application over the other to create folders.
2. To add more shortcuts into the folder, long press each shortcut and drag it
over the folder before releasing it.
Removing items from your home screen
1. Long press the item you want to delete until X Remove appears on the
screen.
2. Drag the item to X Remove and release your finger when the item turns
red.
Viewing your apps
From the home screen, tap to access all the applications on the phone.
You can add apps to your home screen and uninstall or disable them.
Uninstall or Disable an application
1. From the home screen, tap .
2. Long press an application.
3. To uninstall an app, drag it to Disable and release it.
4. To enable the disabled applications, tap > Settings > Apps. Tap the
application and tap ENABLE to enable it.
Note: Not all applications can be uninstalled or disabled.
Status and notification icons
Your phone will tell you exactly what’s going on by showing you simple icons.
Here’s what they mean.
16 17
Status icons
Notification icons
GPRS connected Alarm is set
GPRS in use Bluetooth is on
EDGE connected
EDGE in use Speakerphone is on
4G connected Phone microphone is mute
4G in use Roaming
HSPA (3G+) connected No SIM card installed
HSPA (3G+) in use Vibrate mode
LTE connected Battery is very low
LTE in use Battery is low
Wi-Fi is on Battery is partially drained
Connected to a Wi-Fi network Battery is full
Airplane mode Battery is charging
Signal strength GPS is on
No signal
18 19
Connected to a Bluetooth
device
New Gmail message Missed call
New Email message Call forwarding is on
New text or multimedia
message
Problem with SMS or MMS
delivery
New Google Hangouts
message
New voicemail Download finished
Upcoming event Select input method
Screenshot captured
Both USB tethering and
portable hotspot are on
USB tethering is on System update available
Portable Wi-Fi hotspot is on More notifications are hidden
Carrier data use threshold
approaching or exceeded
Connected to VPN
Radio is on
Uploading data
An open Wi-Fi network is
available
Phone is connected via USB
cable
Using the Notifications panel
Touch and drag down the Status bar to open the Notification panel. Drag
again to enter the Quick settings panel. When there are notifications, you
can touch them to access notifications directly.
Notification panel
When there are notifications, touch and drag down the Status bar to open
the Notification panel to read more detailed information.
Switch to the Quick settings panel.
Clear all event–based notifications (other
ongoing notifications will remain).
Quick settings panel
Touch and drag down the Notification panel or touch to open the Quick
settings panel. You can get quick access to commonly used settings like
Wi-Fi, screen brightness, airplane mode, and others. You can open this panel
from anywhere on your device, including your lock screen.
Touch to access Settings, where you can set
more items.
Touch EDIT to customize your Quick setting
panel.
20 21
Protecting your phone with a screen lock, pin, or pattern
You can protect your phone by creating a screen lock. When enabled, you
need to swipe the screen, draw a pattern or enter a numeric PIN or password
to unlock the phone’s screen and keys.
1. From the home screen, tap > Settings > Lock screen.
2. Tap Screen lock.
3. Tap Swipe, Pattern, PIN, or Password.
• Tap None to disable screen lock.
• Tap Swipe to enable screen lock.
• Tap Pattern to create a pattern you must draw to unlock the screen.
• Tap PIN or Password to set a numeric PIN or a password that you must
enter to unlock your screen.
Protecting your phone with encryption
You can encrypt all of the data on your phone: Google Accounts,
application data, music and other media, downloaded information, and
so on. If you do, you must enter a numeric PIN or password each time you
power on your phone.
Warning! Encryption is irreversible. The only way to revert to an unencrypted
phone is to perform a factory data reset, which erases all your data.
Encryption provides additional protection in case your phone is stolen, and
may be required or recommended in some organizations.
Before turning on encryption, prepare as follows:
• Set a lock screen PIN or password.
• Charge the battery.
• Keep the phone connected to the charger.
• Schedule an hour or more for the encryption process: you must not
interrupt it or you will lose some or all of your data.
When you’re ready to turn on encryption:
1. From the home screen, tap > Settings > Security > Encrypt phone.
2. Read the information about encryption carefully.
The ENCRYPT PHONE button is dimmed if your battery’s not charged or your
phone’s not plugged in.
If you change your mind about encrypting your phone, tap .
3. Tap ENCRYPT PHONE.
The encryption process starts and displays its progress . Encryption can take
an hour or more, during which time your phone may restart several times.
When encryption is completed, you’re prompted to enter your PIN or password.
Subsequently, you must enter your PIN or password each time you power on
your phone.
22 23
Phone calls
Making calls
Calling from the dialer
1. From the home screen, tap .
2. Tap to open the dialer.
3. Enter the phone number with the on-screen keypad. Tap to delete
incorrect digits.
Note: As you enter digits, your phone searches for contacts that match.
If you see the number you want to dial, touch it to place the call
immediately without entering the rest of the number .
4. Tap to place the call.
Tip: To make an international call, long press the 0 key to enter the plus (+)
symbol. Next, enter the country code, followed by the city/area code, and
then the phone number.
Dial a Recent Number
1. From the home screen, tap > .
2. Flick the screen up or down and tap the contact you want to call .
Tip: You can search for a contact by tapping the search field above the
contacts list.
3. Tap the icon before the number then tap to call, or tap the number to
call.
Calling from your contacts
1. From the home screen, tap .
2. Swipe your finger up or down to scroll through the contacts list, tap the
contact you want to call, then tap to call.
Tip: You can search for a contact by tapping the search field above the
Contact lists.
24 25
Dial from text message
If a text message contains a phone number that you want to call, you can
make the call while viewing the text message.
1. From the home screen, tap .
2. Tap the conversation and then tap .
Receiving calls
Answering a call
When you receive a phone call, tap to answer the call.
Note: To silence the ringer before answering the call, press the Volume down
ke y.
Rejecting a call
When you receive a phone call, tap to reject the call.
You can also tap to reject the call and select a preset text message or
write your own to send to the caller.
Tip: To edit a preset text response, tap > > Settings > Quick responses.
Using options during a call
During a call, you will see a number of on-screen options. Tap an option to
select it.
• Tap to turn the speaker on or off.
• Tap to mute or unmute your microphone.
• Tap to switch to the dialer.
• Tap to put the call on hold.
• Tap to make another call separately from the first call, which is put on
hold.
• Tap to end the current call.
WARNING: Because of higher volume levels, do not place the phone near
your ear during speakerphone use.
Managing multi-party calls
When call waiting and three-way call features are available, you can switch
between two calls or set up a conference call.
Note: Call waiting and three-way call features require network support and
may result in additional charges. Please contact your service provider for
more information.
Switching between current calls
When you’re on a call, your phone screen informs you that another call is
coming in and displays the caller ID.
26 27
To respond to an incoming call while you’re on a call:
Tap to answer the call. This puts the first caller on hold and answers the
second call. Slide down to answer the second call and end the first call. tap
to reject the second call.
Note: Tap to reject the second call and select a preset text message to
the caller.
To switch between two calls:
Tap or On hold on the screen.
Setting up a conference call
You can make another call while a call is in progress.
1. In the dialer, enter a number and tap .
2. Once you have established the connection, tap > and dial the
second number. This puts the first caller on hold and dials the second
number.
3. When you’re connected to the second party, tap .
If one of the people you called hangs up during your call, you and the
remaining caller stay connected. If you initiated the call and are the first to
hang up, all callers are disconnected.
To end the conference call, tap .
Adjusting your call settings
From the home screen, tap > > Settings to configure the call options.
Display options
• Sort by: Touch to sort the list by the first name or last name.
• Name format: Touch to choose whether to display first name first, or last
name first.
Sounds and vibrate
Touch to set incoming call ringtone, and mark the checkbox to enable dial
pad tones or vibrate for calls.
Quick response
Touch to edit quick response.
Call settings
- Voicemail
Service: Opens a dialog box where you can select your operator’s
voicemail service or another service.
Setup: If you are using your operator’s voicemail service, this opens a
dialog box where you can enter the phone number to use for listening
to and managing your voicemail. You can enter a comma (,) to insert
a pause into the number — for example, to add a password after the
phone number.
Sound: Touch to set the sound when a new voicemail arrives.
Vibrate: Mark the checkbox to enable vibration when a new voicemail
arrives.
28 29
- Fixed Dialing Numbers
Fixed dialing number (FDN) is a SIM service mode, where outgoing calls
are restricted to a set of phone numbers. These numbers are added to
the FDN list. The most common practical application of FDN is for parents
to restrict the phone numbers to which their children can dial. For security
reasons, you’ll be prompted to enable FDN by entering SIM PIN2 which is
usually acquired from your service provider or SIM maker.
- IP prefix number
You can enter prefix number for IP dial.
- Call forwarding
Touch to configure how your calls are forwarded when you are busy,
unanswered or unreachable.
- Call barring
Touch to configure Call barring settings. Mark the checkbox to activate
the call barring for outgoing and incoming calls.
- Additional settings
Touch Caller ID to use default operator settings to display your number
in outgoing calls. Mark the Call waiting check box to notify you of new
incoming calls during a call.
Accessibility
Touch to enable TTY mode, hearing aids or noise reduction.
Contacts
Add contacts on your phone and synchronize them with the contacts in your
Google account or other accounts that support contact syncing.
To see your contacts, tap on the home screen. From there, tap the tabs
on the top to quickly switch to FAVORITES or ALL CONTACTS.
Importing and exporting contacts
Import/export contacts from/to your nano-SIM card, phone storage, or
microSD card. This is especially useful when you need to transfer contacts
between different devices. You can also quickly share your contacts using
Bluetooth, Email, Messaging, etc.
1. From the home screen, tap .
2. Tap > Import/Export, then tap to choose copying contacts from Phone,
SIM card or Phone storage, and tap NEXT to choose where the contacts
are copied to.
To import/export a single contact from/to your SIM card, select the contact
you want to import/export, and touch the icon to confirm.
To import/export all contacts from/to your SIM card, touch the icon and
then the icon to confirm.
Sharing contact information
Share a single contact or contacts with others by sending the contact's
vCard to them via Bluetooth, Gmail, etc.
30 31
1. From the Contacts screen, tap the contact you want to share, tap >
Share.
2. This menu allows you to choose how you would like to share the contacts.
Available options will depend on the applications and services installed.
Creating a contact
1. From the Contacts screen, tap to add a new contact.
2. Tap the account field near the top of the screen to choose where to save
the contact. If a sync account is selected, the contacts will be synced
automatically with your account online.
3. Enter the contact name, phone numbers, email addresses, and other
information.
4. Tap to save the contact.
Adding a contact to Favorites
Add the contacts you use frequently to Favorites so that you can find them
quickly.
1. From the Contacts screen, tap the contact you want to add to Favorites.
2. Tap .
Searching for a contact
1. Tap above the contacts list.
2. Enter the contact name you want to search for. Matching contacts will be
listed.
Linking contacts
As your phone synchronizes with multiple online accounts, you may see
duplicate entries for the same contact. You can merge all the separate
information of a contact into one entry in the Contacts list.
1. From the home screen, tap .
2. Tap a contact to display the contact’s details.
3. Tap > > Link.
4. Tap the contact whose information you want to join with the first entry.
5. Tap .
The information from the second contact is added to the first, and the
second contact is no longer displayed in the contacts list.
Repeat these steps to join another contact to the main contact.
Unlinking contact information
If contact information from different sources was joined in error, separate the
information back into individual contacts on your phone.
1. From the home screen, tap .
2. Tap a contact you have merged and want to separate.
3. Tap > > Unlink.
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