How it Works
TCL Communication
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B053
Users Manual
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TCL Communication B053 Users Manual

User Guide
[UG template version 15a]
[Sprint_ALCATEL_5027B_UG_EN_20160303_Draft1]
Table of Contents
About the User Guide............................................................................................................................ 1
Parts and Functions .............................................................................................................................. 2
SIM Card ............................................................................................................................................... 3
Handling a SIM Card ..................................................................................................................... 4
Insert SIM Card ............................................................................................................................. 4
Remove SIM Card ........................................................................................................................ 6
SD Card ................................................................................................................................................ 7
Insert SD Card .............................................................................................................................. 7
Unmount the SD Card ................................................................................................................... 9
Remove SD Card .......................................................................................................................... 9
Format SD Card .......................................................................................................................... 10
Battery Use ......................................................................................................................................... 11
Insert the Battery ......................................................................................................................... 11
Remove the Battery .................................................................................................................... 12
Charge the Battery ...................................................................................................................... 13
Turn Your Phone On and Off .............................................................................................................. 15
Use the Touchscreen .......................................................................................................................... 15
Activation and Service ........................................................................................................................ 17
Complete the Setup Screens .............................................................................................................. 18
Basics .................................................................................................................................................. 22
Home Screen and Applications (Apps) List ................................................................................ 22
Select Options and Navigate Screens ........................................................................................ 22
Recent Applications .................................................................................................................... 22
Phone Settings Menu .................................................................................................................. 22
Portrait and Landscape Screen Orientation ................................................................................ 22
Capture Screenshots .................................................................................................................. 23
Applications ......................................................................................................................................... 23
Launch Applications .................................................................................................................... 23
Silent Mode ......................................................................................................................................... 24
TOC i
Vibrate Mode ............................................................................................................................... 24
Airplane Mode ............................................................................................................................. 25
Enter Text ............................................................................................................................................ 25
Touchscreen Keyboards ............................................................................................................. 25
Swype ......................................................................................................................................... 27
Android Keyboard ....................................................................................................................... 28
Google Voice Typing ................................................................................................................... 28
Tips for Editing Text .................................................................................................................... 29
Google Account ................................................................................................................................... 30
Create a Google Account ............................................................................................................ 30
Sign In to Your Google Account.................................................................................................. 31
Google Play Store ............................................................................................................................... 32
Find and Install an App ............................................................................................................... 32
Request a Refund for a Paid App ............................................................................................... 33
Update an App ............................................................................................................................ 33
Uninstall an App .......................................................................................................................... 34
Get Help with Google Play .......................................................................................................... 34
Lock and Unlock Your Screen ............................................................................................................ 34
Update Your Phone............................................................................................................................. 35
Update Your Phone Software ..................................................................................................... 35
Home Screen Basics........................................................................................................................... 38
Home Screen Layout .................................................................................................................. 38
Extended Home Screens ............................................................................................................ 39
Status Bar ........................................................................................................................................... 39
Notifications Window ........................................................................................................................... 41
Customize the Home Screen .............................................................................................................. 42
Change the Wallpaper ................................................................................................................ 42
Add Shortcuts to the Home Screen ............................................................................................ 42
Add Widgets to the Home Screen .............................................................................................. 43
Add Folders to the Home Screen................................................................................................ 43
Place and Answer Calls ...................................................................................................................... 44
Call Using the Phone Dialer ........................................................................................................ 44
Answer Phone Calls .................................................................................................................... 46
TOC ii
In-Call Screen Layout and Operations ........................................................................................ 48
Place Calls from Contacts/Call Logs ................................................................................................... 49
Place a Call from Contacts ......................................................................................................... 50
Call from Call Logs ...................................................................................................................... 50
Optional Services ................................................................................................................................ 50
Voicemail Setup .......................................................................................................................... 51
Listen to Multiple Voicemail Messages ....................................................................................... 52
Caller ID Blocking ....................................................................................................................... 53
Call Waiting ................................................................................................................................. 53
Conference Calling ..................................................................................................................... 54
Call Forwarding ........................................................................................................................... 55
Call Settings ........................................................................................................................................ 56
Contacts .............................................................................................................................................. 57
Add a Contact ............................................................................................................................. 57
Check Contacts ........................................................................................................................... 59
Contacts Screen Layout .............................................................................................................. 60
Edit a Contact.............................................................................................................................. 61
Delete a Contact ......................................................................................................................... 61
Import Contacts from an SD Card or Storage ..................................................................................... 62
Back Up Contacts to an SD Card ....................................................................................................... 62
Text and Multimedia Messaging ......................................................................................................... 64
Send a Text Message ................................................................................................................. 64
Send a Multimedia Message (MMS) ........................................................................................... 65
Save and Resume a Draft Message ........................................................................................... 68
New Messages Notification ......................................................................................................... 69
Manage Message Conversations ............................................................................................... 69
Text and MMS Options ............................................................................................................... 71
Gmail ................................................................................................................................................... 73
Create and Send a Gmail Message ............................................................................................ 73
Check Received Gmail Messages ...................................................................................................... 74
Open New Gmail Messages ....................................................................................................... 74
Open Gmail Messages ............................................................................................................... 74
Manage Gmail Messages ................................................................................................................... 74
Use Gmail Labels ........................................................................................................................ 75
TOC iii
Delete Gmail Threads ................................................................................................................. 75
Search Gmail Messages ............................................................................................................. 75
Report Spam or Phishing Gmail ................................................................................................. 75
Add another Google (Gmail) Account ......................................................................................... 76
Switching between Gmail Accounts ............................................................................................ 76
Email ................................................................................................................................................... 76
Set Up an Email Account ............................................................................................................ 77
Add an Email Account ................................................................................................................. 77
Compose and Send Email .......................................................................................................... 78
Open New Email Messages........................................................................................................ 78
Open Email Messages ................................................................................................................ 79
Delete an Email Account ............................................................................................................. 79
Chrome Browser ................................................................................................................................. 80
Take Pictures and Record Videos ...................................................................................................... 81
Take a Picture ............................................................................................................................. 81
Viewfinder Screen ....................................................................................................................... 82
Record Videos ............................................................................................................................ 82
View Pictures and Videos Using Gallery............................................................................................. 82
Edit Pictures ........................................................................................................................................ 83
Share Pictures and Videos ................................................................................................................. 84
Send Pictures or Videos by Email .............................................................................................. 84
Send a Picture or Video by Multimedia Message ....................................................................... 85
Send Pictures or Videos Using Bluetooth ................................................................................... 85
Camera Settings ................................................................................................................................. 86
Switch Cameras .......................................................................................................................... 86
Set Camera Functions ................................................................................................................ 86
Scan Barcodes ............................................................................................................................ 87
Navigation ........................................................................................................................................... 88
Google Maps ............................................................................................................................... 88
Hangouts ............................................................................................................................................. 89
Google Search .................................................................................................................................... 89
Use Google Search ..................................................................................................................... 90
Use Google Voice Search ........................................................................................................... 90
TOC iv
Calculator ............................................................................................................................................ 90
Calendar .............................................................................................................................................. 90
Add an Event to the Calendar ..................................................................................................... 91
View Calendar Events ................................................................................................................. 92
Sync Calendars ........................................................................................................................... 92
Time .................................................................................................................................................... 92
Set Alarms................................................................................................................................... 92
Additional Clock Features ........................................................................................................... 93
YouTube .............................................................................................................................................. 94
View YouTube Videos ................................................................................................................. 94
Post a Video to YouTube ............................................................................................................ 94
Google Play Music App ....................................................................................................................... 95
Play Music with Google Play Music ............................................................................................ 95
Google Play Music Screen Layout .............................................................................................. 95
Create Playlists in Google Play Music ........................................................................................ 96
Notes ................................................................................................................................................... 96
Transfer Files between Your Phone and a Computer ........................................................................ 98
Wi-Fi .................................................................................................................................................... 99
Turn Wi-Fi On and Connect to a Wireless Network .................................................................... 99
Wi-Fi Settings ............................................................................................................................ 100
Disconnect Wi-Fi ....................................................................................................................... 100
Wi-Fi Direct ............................................................................................................................... 101
Bluetooth ........................................................................................................................................... 101
Bluetooth Information ................................................................................................................ 102
Enable the Bluetooth Feature ................................................................................................... 102
Pair Bluetooth Devices .............................................................................................................. 102
Connect to a Paired Bluetooth Device ...................................................................................... 103
Send Information Using Bluetooth ............................................................................................ 104
Receive Data via Bluetooth ....................................................................................................... 104
Basic Settings ................................................................................................................................... 106
Wi-Fi Settings Menu .......................................................................................................................... 107
Bluetooth Settings ............................................................................................................................. 108
Data Usage Settings ......................................................................................................................... 110
TOC v
More Settings .................................................................................................................................... 111
Default Messaging App Settings ....................................................................................................... 111
Sound & Notification Settings ........................................................................................................... 111
Display Settings ................................................................................................................................ 112
Storage Settings ................................................................................................................................ 113
Battery Settings ................................................................................................................................. 114
Apps Settings .................................................................................................................................... 114
Location Settings ............................................................................................................................... 115
Security Settings ............................................................................................................................... 116
Screen Lock .............................................................................................................................. 117
Disable the Screen Lock ........................................................................................................... 118
Language & Input Settings ................................................................................................................ 118
Backup and Reset ............................................................................................................................. 119
Accounts ........................................................................................................................................... 120
Date & Time Settings ........................................................................................................................ 121
Accessibility Settings......................................................................................................................... 122
Printing .............................................................................................................................................. 123
Activate this Device ........................................................................................................................... 123
System Updates ................................................................................................................................ 123
About Phone ..................................................................................................................................... 124
Copyright Information ........................................................................................................................ 125
Troubleshooting ................................................................................................................................ 126
Specifications .................................................................................................................................... 127
Boost Mobile Account Information and Help ..................................................................................... 128
Manage Your Account .............................................................................................................. 128
Re-Boost ................................................................................................................................... 129
Specific Absorption Rates (SAR) for Wireless Phones ..................................................................... 130
FCC Radio Frequency Emission ....................................................................................................... 130
Using Your Phone with a Hearing Aid Device .................................................................................. 131
Warning Statements.......................................................................................................................... 132
TOC vi
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new ALCATEL 5027B. The following topics explain how best to use this guide to get the most out of your phone.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's Home screen, which is displayed by touching .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card."
Introduction 1
Get Started
Receiver
Self camera lens
Back key
Home key
Recent apps key
Power/Lock key
Volume keys
LED indicator
3.5 mm headset jack
Charger/Accessory jack
Touchscreen
The following topics give you all the information you need to set up your phone and wireless service the first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Get Started 2
Part
Description
Ambient light and proximity sensor
Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and locks the keypad to prevent accidental key presses.
Self camera lens
Takes pictures and records videos while facing the screen, and allows you to video conference.
Receiver
Let you hear the caller and automated prompts.
Touchscreen
Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one­Touch access to all of your features and applications.
Back key
Let you return to the previous screen, or close a dialog box, options menu, the Notifications panel, or onscreen keyboard.
Home key
Returns you to the Home screen.
Recent apps key
Displays a list of recently used applications.
Power/Lock key
Let you turn the phone on or off or turn the screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode.
Charger/Accessory jack
Allows you to connect the phone charger or the USB cable (included).
Volume keys
Allows you to adjust the ringtone or media volume or adjust the voice volume during a call.
3.5 mm headset jack
Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Get Started 3
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● Customer is responsible for any damage caused by inserting SIM card in another-brand IC card reader, etc. The company is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● View instructions included with SIM card for handling.
● SIM card is the property of the company.
● SIM card is replaceable (at cost) in case of loss/damage.
● Return SIM card to the company when cancelling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. The
company is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service.
● Always power off phone before inserting/removing SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card.
Note: Your phone’s SIM card is preinstalled. These instructions are for reference only.
1. Remove the battery cover.
Get Started 4
2. Remove the battery.
3. Push SIM card into the slot.
Insert gently with gold IC chip facing downward.
Note: Your phone only supports Micro-SIM cards. Do not attempt to insert other SIM card types such as mini and nano cards, as they may cause damage to your phone.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
Get Started 5
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Remove SIM Card
Follow these instructions to remove a SIM card. Remember to power off your phone before removing a SIM card.
1. Remove the battery cover.
2. Remove the battery.
3. Push SIM card out of the slot.
Get Started 6
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. The company is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. Otherwise it may cause
choking if swallowed.
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
Get Started 7
1. Remove the battery cover.
2. Remove the battery.
3. Push SD card into the slot.
Insert gently with gold IC chip facing downward.
Get Started 8
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Unmount the SD Card
Always unmounts the SD card before removing it from your phone.
1. From home, touch Apps > Settings .
2. Touch Storage.
3. Touch Unmount SD Card > OK.
The menu option name changes from Unmount SD Card to Mount SD Card.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
Get Started 9
1. Remove the battery cover.
2. Remove the battery.
3. Push SD card out of the slot.
Erase SD Card
When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
1. From home, touch Apps > Settings .
2. Touch Storage.
Get Started 10
3. Touch Erase SD card.
4. Touch .
5. Touch to confirm.
All data on the SD card is erased, and the card is formatted for use on your phone.
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.
Insert the Battery
Follow these instructions to insert your phone’s battery safely and properly.
1. Remove the battery cover.
Lift gently in the direction shown.
Get Started 11
2. Insert the battery.
3. Attach the battery cover.
Remove the Battery
Follow these instructions to remove your phone’s battery. Always power the phone off before removing
the battery.
1. Remove the battery cover.
Lift gently in the direction shown.
Get Started 12
2. Remove the battery.
3. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Charge Using the AC Adapter
1. Plug the USB connector into the charger/accessory jack on the right bottom of your phone.
Get Started 13
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
The indicator light becomes red when charging starts. The light turns green when the battery is
fully charged. Fully charging a battery may about 2.5 hours.
4. After charging, disconnect the phone from the charger.
Unplug the AC adapter from the outlet, and remove the micro USB cable from the phone
and the AC adapter.
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the micro USB cord into the charger/accessory jack on the right bottom of your phone.
Get Started 14
2. Insert the large end of the micro USB cord into an external USB port on your computer.
3. After charging, remove the micro USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn on the phone, you will see the setup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock key to open the phone options menu.
2. Touch Power off to turn the phone off.
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Get Started 15
Touch or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply touch or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Portrait and Landscape Screen Orientation for more details.
Get Started 16
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, touch Apps > Settings > Display > When device is rotated.
Tip: You can also access the screen rotation setting from the notifications window. Pull down the status bar and touch Auto-rotate/Portrait to select or deselect the option.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s serial number (MEID), printed on a sticker inside the battery compartment.
For more information about your Boost Mobile account, see Boost Mobile Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit http://www.boostmobile.com/activate and click Activate.
2. Enter your phone’s MEID and click start activation process.
Your phone’s MEID (serial number) is printed on the sticker located on the back of your
phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package.
3. Follow the remaining instructions to choose your plan and select a payment method.
4. Follow the activation instructions below and you’ll be able to start using your phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically.
Get Started 17
You can also start the activation process manually.
■ From home, touch Apps > Settings > Activate this device.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your account.
1. From the Welcome screen, select a language (if prompted) and touch to get started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen.
Select Wi-Fi – If prompted, follow the prompts to sign in to an available Wi-Fi network. For
secured Wi-Fi networks, you will need to enter a password. See Wi-Fi for more details. If you don’t want to set Wi-Fi, touch SKIP > SKIP ANYWAY to next step.
Get Started 18
Name – Enter your name to personalize some apps, or touch NEXT to skip to next screen.
Protect your phone – Touch SET SCREEN LOCK NOW to choose screen lock pattern, or
touch SKIP > SKIP ANYWAY to next screen.
Get Started 19
Google services – Mark the check box to improve location services or improve Android
experience.
Touch NEXT. Your setup is now complete.
Get Started 20
Your phone is now set up for use. If you skipped any part of the setup, you can access
additional options through the Apps screen or through Settings.
Get Started 21
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the Home screen or the apps list. For information about using the Home screen, see Home Screen Basics.
Select Options and Navigate Screens
Touch icons, onscreen keys, and other items to open or activate the assigned function.
■ Touch Back to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the recent apps key.
■ Touch Recent Apps to view a list of recently used applications.
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, touch Apps > Settings .
– or –
Drag the status bar down and touch Settings .
For more information, see Settings.
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways. Not all screens will adjust for landscape orientation.
Basic Operations 22
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, touch Apps > Settings > Display > When device is rotated.
Tip: You can also access the screen rotation setting from the notifications window. Pull down the status bar and touch Auto-rotate/Portrait to select or deselect the option.
Capture Screenshots
You can use your phone’s power and volume keys to capture screenshots.
■ Press and hold the Power/lock Key and Volume Down Key at the same time to capture a
screenshot of the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, touch Apps > Gallery .
Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Launch Applications
All installed apps can be accessed and launched from the apps list.
1. From home, touch Apps .
Basic Operations 23
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