Screen Use for First-Time Users .................................................................................................. 2
Get Started .................................................................................................................................................... 3
Parts and Functions .............................................................................................................................. 3
Format SD Card .......................................................................................................................... 12
Battery Use ......................................................................................................................................... 13
Insert the battery ......................................................................................................................... 13
Remove the battery ..................................................................................................................... 13
Charge the Battery ...................................................................................................................... 14
Turn Your Phone On and Off .............................................................................................................. 15
Use the Touchscreen .......................................................................................................................... 16
TOC i
Activation and Service ........................................................................................................................ 17
Complete the Setup Screens .............................................................................................................. 18
Google Voice Typing [Prepaid Only] ........................................................................................... 30
Tips for Editing Text [Prepaid Only] ............................................................................................ 31
Google Account ................................................................................................................................... 32
Create a Google Account ............................................................................................................ 32
Sign In to Your Google Account.................................................................................................. 33
Google Play Store ............................................................................................................................... 33
Find and Install an App ............................................................................................................... 34
Request a Refund for a Paid App ............................................................................................... 35
Update an App ............................................................................................................................ 35
Uninstall an App .......................................................................................................................... 36
Get Help with Google Play .......................................................................................................... 36
Lock and Unlock Your Screen ............................................................................................................ 36
Update Your Phone............................................................................................................................. 37
Update Your Phone Software ..................................................................................................... 37
Your Phone Interface .................................................................................................................................. 40
TOC ii
Home Screen Basics........................................................................................................................... 40
Home Screen Layout .................................................................................................................. 40
Extended Home Screens ............................................................................................................ 41
Status Bar ........................................................................................................................................... 42
Edit a Contact.............................................................................................................................. 64
Delete a Contact ......................................................................................................................... 64
Import Contacts from an SD Card or Storage ..................................................................................... 65
Back Up Contacts to an SD Card ....................................................................................................... 65
Messaging and Internet ............................................................................................................................... 67
TOC iii
Text and Multimedia Messaging ......................................................................................................... 67
Send a Text Message ................................................................................................................. 67
Send a Multimedia Message (MMS) ........................................................................................... 68
Save and Resume a Draft Message ........................................................................................... 71
New Messages Notification ......................................................................................................... 71
Camera and Video ...................................................................................................................................... 83
Take Pictures and Record Videos ...................................................................................................... 83
Take a Picture ............................................................................................................................. 83
Time .................................................................................................................................................... 94
Set Alarms................................................................................................................................... 95
Additional Clock Features ........................................................................................................... 95
Wi-Fi Direct ............................................................................................................................... 103
Bluetooth ........................................................................................................................................... 103
Bluetooth Information ................................................................................................................ 104
Enable the Bluetooth Feature ................................................................................................... 104
Pair Bluetooth Devices .............................................................................................................. 104
Connect to a Paired Bluetooth Device ...................................................................................... 105
Send Information Using Bluetooth ............................................................................................ 106
Receive Data via Bluetooth ....................................................................................................... 106
Activate this Device ........................................................................................................................... 125
System updates ................................................................................................................................ 126
About Phone ..................................................................................................................................... 126
Copyright Information [Prepaid Only] ................................................................................................ 127
For Assistance .......................................................................................................................................... 128
Regulatory Information .............................................................................................................................. 132
Specific Absorption Rates (SAR) for Wireless Phones ..................................................................... 132
FCC Radio Frequency Emission ....................................................................................................... 132
Using Your Phone with a Hearing Aid Device .................................................................................. 133
Index .......................................................................................................................................................... 135
TOC vii
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new ALCATEL ONETOUCH Elevate. The following topics explain how
best to use this guide to get the most out of your phone.
Before Using Your Phone
Read "XXXXX" and "XXXXX" thoroughly for proper usage.
Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless
otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are
simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or
microSDHC™ card is referred to as an "SD Card" or a "memory card."
How to Use This Guide [Prepaid Only]
[This topic and subtopics are part of the HTML guide conversion. They are not part of the OEM UG
development process. Please ignore.]
You can easily navigate this user guide, which is displayed in a browser window that is divided into three
areas.
These topics will teach you how to navigate the guide and use the features for each area.
Header and Toolbar Areas
[content from Flare project]
Search This Guide
[content from Flare project]
Introduction 1
Topic Area
[content from Flare project]
Contents and Index Area
[content from Flare project]
Resizing Areas
[content from Flare project]
Access Instructions on Phone
[content per instructions of each carrier]
These topics will help you find help on your new phone and will introduce the basics of using your phone's
touchscreen if you are a new user.
Launch the Guide
[customize content]
Launch the Guide from the Notifications Window
[customize content]
Hide Status Bar Indicators
[customize content]
Using the Phone Guide
[customize content]
Check Basic Operations
[customize content]
Screen Use for First-Time Users
[customize content]
Introduction 2
Get Started
Part
Description
Ambient Light and Proximity
Sensor
Detects how close an object is to the surface of the screen. This is
typically used to detect when your face is pressed up against the
screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and locks
the keypad to prevent accidental key presses.
Receiver
Ambient Light and Proximity Sensor
Self Camera Lens
Back key
Home key
Recent apps key
Volume
keys
Power/lock key
Touch screen
Camera
Flash
3.5 mm Headset Jack
Charger/Accessory
Jack key
Speaker
The following topics give you all the information you need to set up your phone and wireless service the
first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Get Started 3
Part
Description
Self Camera Lens
Takes pictures and records videos while facing the screen, and allows
you to video conference.
Receiver
Let you hear the caller and automated prompts.
Touchscreen
Displays all the information needed to operate your phone, such as the
call status, the Contacts list, and the date and time. Also provides onetap access to all of your features and applications.
Back key
Let you return to the previous screen, or close a dialog box, options
menu, the Notifications panel, or onscreen keyboard.
Home key
Returns you to the Home screen.
Recent Apps key
Displays a list of recently used applications.
Power/Lock Key
Let you turn the phone on or off or turn the screen on or off, or switch
your phone to silent mode, vibration mode, or airplane mode.
Speaker
Let you hear the different ringtones and sounds. The speaker also lets
you hear the caller’s voice in speakerphone mode.
Charger/Accessory Jack
Allows you to connect the phone charger or the USB cable (included).
Flash
Helps illuminate subjects in low-light environments when the camera is
focusing and capturing a picture or video.
Volume keys
Allows you to adjust the ringtone or media volume or adjust the voice
volume during a call.
Camera
Let you take pictures and videos.
3.5 mm Headset Jack
Allows you to plug in either a stereo headset or an optional headset for
convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Get Started 4
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● Customer is responsible for any damage caused by inserting SIM card in another-brand IC card
reader, etc. The company is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with SIM card for handling.
● SIM card is the property of the company.
● SIM card is replaceable (at cost) in case of loss/damage.
● Return SIM card to the company when cancelling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. The
company is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card
inserted) is lost or stolen. For details, contact Customer Service.
● Always power off phone before inserting/removing SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM
card.
Note: Your phone’s SIM card is preinstalled. These instructions are for reference only.
Get Started 5
1. Remove the battery cover.
2. Remove the battery.
3. Push SIM card into the slot.
Get Started 6
Insert gently with gold IC chip facing downward.
Note: Your phone only supports Micro-SIM cards. Do not attempt to insert other SIM card types such as
mini and nano cards, as they may cause damage to your phone.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Remove SIM Card
Follow these instructions to remove a SIM card. Remember to power off your phone before removing a
SIM card.
Get Started 7
1. Remove the battery cover.
2. Remove the battery.
3. Push SIM card out of the slot.
Get Started 8
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It
supports cards up to 32 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage.
It is recommended that you keep a separate copy of important data. The company is not responsible
for damages from data that is lost or changed.
Reading/Writing Data: Never power off while reading or writing data.
Battery Level: A low battery charge may prevent reading/writing to SD Card.
Handling SD Card: Use/store SD Cards away from the reach of infants. Otherwise it may cause
choking if swallowed.
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before
inserting or removing an SD card.
1. Remove the battery cover.
2. Remove the battery.
Get Started 9
3. Push SD card into the slot.
Insert gently with gold IC chip facing downward.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
Get Started 10
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Unmount the SD Card
Always unmounts the SD card before removing it from your phone.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap UnmountSD Card > OK.
The menu option name changes from Unmount SD Card to Mount SD Card.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing
an SD card.
1. Remove the battery cover.
2. Remove the battery.
Get Started 11
3. Push SD card out of the slot.
Format SD Card
When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap UnmountSD Card > OK.
4. Tap Format SD Card.
5. Tap Format SD Card again.
6. Tap Erase everything to confirm.
All data on the SD card is erased, and the card is formatted for use on your phone.
Get Started 12
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings
may become lost or changed, or battery may become unusable. Charge once every six months
before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.
Insert the battery
Follow below steps to insert the battery. Remove the battery cover before inserting the battery.
Remove the battery
Follow below steps to remove the battery.
Get Started 13
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Charge Using the AC Adapter
1. Plug the USB connector into the charger/accessory jack on the right bottom of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
The indicator light becomes red when charging starts. The light turns green when the battery is
fully charged. Fully charging a battery may take up to three hours.
4. After charging, disconnect the phone from the charger.
Unplug the AC adapter from the outlet, and remove the micro USB cable from the phone
and the AC adapter.
Get Started 14
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending
on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the micro USB cord into the charger/accessory jack on the right bottom of
your phone.
2. Insert the large end of the micro USB cord into an external USB port on your computer.
3. After charging, remove the micro USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock Key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn on the phone, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock Key to open the phone options menu.
2. Touch Power off to turn the phone off.
Get Started 15
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and
settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold
the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While
dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes.
This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Get Started 16
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by
turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger
keyboard. See Portrait and Landscape Screen Orientation for more details.
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change.
From home, tap Apps > Settings > Display > When device is rotated.
Tip: You can also access the screen rotation setting from the notifications window. Pull down the status
bar and tap Auto-rotate/Portrait to select or deselect the option.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when
viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s
serial number (MEID), printed on a sticker inside the battery compartment.
For more information about your Boost Mobile account, see Boost Mobile Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com/activate and click Activate.
2. Choose an activation option and click Next. Then enter your zip code and click Next.
Get Started 17
3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of
your phone in the battery compartment. This number can also be found on the bottom panel of
the phone’s package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you’ll be able to start using your phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to
activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to
turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn
on the new device and the programming information will be pushed to your device automatically.
You can also start the activation process manually.
■ From home, tap Apps > Settings > Activate this device.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has
been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your
account.
1. From the Welcome screen, select a language (if prompted) and tap to get started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the
option to skip it and continue to the next screen.
Get Started 18
Select WLAN – If prompted, follow the prompts to sign in to an available WLAN network.
For secured WLAN networks, you will need to enter a password. See Wi-Fi for more details.
If you don’t want to set WLAN, tap SKIP > SKIP ANYWAY to next step.
Name – Enter your name to personalize some apps, or touch NEXT to skip to next screen.
Get Started 19
Protect your phone – Tap SET SCREEN LOCK NOW to choose screen lock pattern, or
tap SKIP > SKIP ANYWAY to next screen.
Google services – Mark the check box to improve location services or improve Android
experience.
Get Started 20
Tap NEXT. Your setup is now complete.
Your phone is now set up for use. If you skipped any part of the setup, you can access additional
options through the Apps screen or through Settings.
Get Started 21
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the apps list.
For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
■ Tap Back to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the recent apps key.
■ Tap Recent Apps to view a list of recently used applications.
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Drag the status bar down and tap Settings.
For more information, see Settings.
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to
landscape orientation (widescreen) when you rotate the phone sideways. Not all screens will adjust for
landscape orientation.
Basic Operations 22
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