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TCL Communication
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B011
User Manual
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TCL Communication B011 User Manual

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User Guide
[UG template version 15a]
[Boost_Alcatel_ONETOUCH Elevate_5017B_UG_EN_20150521_Draft3]
Table of Contents
About the User Guide............................................................................................................................ 1
How to Use This Guide [Prepaid Only] ................................................................................................. 1
Header and Toolbar Areas ............................................................................................................ 1
Search This Guide ........................................................................................................................ 1
Topic Area ..................................................................................................................................... 2
Contents and Index Area .............................................................................................................. 2
Resizing Areas .............................................................................................................................. 2
Access Instructions on Phone ............................................................................................................... 2
Launch the Guide .......................................................................................................................... 2
Launch the Guide from the Notifications Window ......................................................................... 2
Hide Status Bar Indicators ............................................................................................................ 2
Using the Phone Guide ................................................................................................................. 2
Check Basic Operations ............................................................................................................... 2
Screen Use for First-Time Users .................................................................................................. 2
Parts and Functions .............................................................................................................................. 3
SIM Card ............................................................................................................................................... 5
Handling a SIM Card ..................................................................................................................... 5
Insert SIM Card ............................................................................................................................. 5
Remove SIM Card ........................................................................................................................ 7
SD Card ................................................................................................................................................ 9
Insert SD Card .............................................................................................................................. 9
Unmount the SD Card ................................................................................................................. 11
Remove SD Card ........................................................................................................................ 11
Format SD Card .......................................................................................................................... 12
Battery Use ......................................................................................................................................... 13
Insert the battery ......................................................................................................................... 13
Remove the battery ..................................................................................................................... 13
Charge the Battery ...................................................................................................................... 14
Turn Your Phone On and Off .............................................................................................................. 15
Use the Touchscreen .......................................................................................................................... 16
TOC i
Activation and Service ........................................................................................................................ 17
Complete the Setup Screens .............................................................................................................. 18
Basics .................................................................................................................................................. 22
Home Screen and Applications (Apps) List ................................................................................ 22
Select Options and Navigate Screens ........................................................................................ 22
Recent Applications .................................................................................................................... 22
Phone Settings Menu .................................................................................................................. 22
Portrait and Landscape Screen Orientation ................................................................................ 22
Capture Screenshots .................................................................................................................. 23
Applications ......................................................................................................................................... 23
Launch Applications .................................................................................................................... 24
Silent Mode/Airplane Mode ................................................................................................................. 25
Silent Mode ................................................................................................................................. 25
Vibrate Mode ............................................................................................................................... 26
Airplane Mode ............................................................................................................................. 26
Enter Text [Prepaid Only] .................................................................................................................... 26
Touchscreen Keyboards [Prepaid Only] ..................................................................................... 27
Swype [Sprint or Prepaid Only] ................................................................................................... 28
Android Keyboard [Prepaid Only] ............................................................................................... 29
Google Voice Typing [Prepaid Only] ........................................................................................... 30
Tips for Editing Text [Prepaid Only] ............................................................................................ 31
Google Account ................................................................................................................................... 32
Create a Google Account ............................................................................................................ 32
Sign In to Your Google Account.................................................................................................. 33
Google Play Store ............................................................................................................................... 33
Find and Install an App ............................................................................................................... 34
Request a Refund for a Paid App ............................................................................................... 35
Update an App ............................................................................................................................ 35
Uninstall an App .......................................................................................................................... 36
Get Help with Google Play .......................................................................................................... 36
Lock and Unlock Your Screen ............................................................................................................ 36
Update Your Phone............................................................................................................................. 37
Update Your Phone Software ..................................................................................................... 37
TOC ii
Home Screen Basics........................................................................................................................... 40
Home Screen Layout .................................................................................................................. 40
Extended Home Screens ............................................................................................................ 41
Status Bar ........................................................................................................................................... 42
Notifications Window ........................................................................................................................... 43
Customize the Home Screen .............................................................................................................. 44
Change the Wallpaper ................................................................................................................ 44
Add Shortcuts to the Home Screen ............................................................................................ 45
Add Widgets to the Home Screen .............................................................................................. 45
Add Folders to the Home Screen................................................................................................ 45
Place and Answer Calls ...................................................................................................................... 47
Call Using the Phone Dialer ........................................................................................................ 47
Answer Phone Calls .................................................................................................................... 49
In-Call Screen Layout and Operations ........................................................................................ 51
Place Calls from Contacts/Call Logs ................................................................................................... 52
Place a Call from Contacts ......................................................................................................... 53
Call from Call Logs ...................................................................................................................... 53
Optional Services ................................................................................................................................ 53
Voicemail Setup [Prepaid Only] .................................................................................................. 54
Listen to Multiple Voicemail Messages [Prepaid Only] ............................................................... 55
Caller ID Blocking [Prepaid Only] ............................................................................................... 56
Call Waiting [Prepaid Only] ......................................................................................................... 56
Conference Calling [Prepaid Only] ............................................................................................. 56
Call Forwarding [Prepaid Only] ................................................................................................... 58
Call Settings ........................................................................................................................................ 58
Contacts .............................................................................................................................................. 60
Add a Contact ............................................................................................................................. 60
Check Contacts ........................................................................................................................... 62
Contacts Screen Layout .............................................................................................................. 63
Edit a Contact.............................................................................................................................. 64
Delete a Contact ......................................................................................................................... 64
Import Contacts from an SD Card or Storage ..................................................................................... 65
Back Up Contacts to an SD Card ....................................................................................................... 65
TOC iii
Text and Multimedia Messaging ......................................................................................................... 67
Send a Text Message ................................................................................................................. 67
Send a Multimedia Message (MMS) ........................................................................................... 68
Save and Resume a Draft Message ........................................................................................... 71
New Messages Notification ......................................................................................................... 71
Manage Message Conversations ............................................................................................... 72
Text and MMS Options ............................................................................................................... 73
Create and Send Gmail ...................................................................................................................... 75
Create and Send a Gmail Message ............................................................................................ 76
Check Received Gmail Messages ...................................................................................................... 76
Open New Gmail Messages ....................................................................................................... 76
Open Gmail Messages ............................................................................................................... 77
Manage Gmail Messages ................................................................................................................... 77
Use Gmail Labels ........................................................................................................................ 77
Delete Gmail Threads ................................................................................................................. 77
Search Gmail Messages ............................................................................................................. 78
Report Spam or Phishing Gmail ................................................................................................. 78
Add another Google (Gmail) Account ......................................................................................... 78
Switching between Gmail Accounts ............................................................................................ 78
Email ................................................................................................................................................... 79
Set Up an Email Account ............................................................................................................ 79
Add an Email Account ................................................................................................................. 79
Compose and Send Email .......................................................................................................... 80
Open New Email Messages........................................................................................................ 80
Open Email Messages ................................................................................................................ 81
Delete an Email Account ............................................................................................................. 81
Chrome Browser ................................................................................................................................. 82
Take Pictures and Record Videos ...................................................................................................... 83
Take a Picture ............................................................................................................................. 83
Viewfinder Screen ....................................................................................................................... 84
Record Videos ............................................................................................................................ 84
View Pictures and Videos Using Gallery............................................................................................. 84
Edit Pictures ........................................................................................................................................ 85
Share Pictures and Videos ................................................................................................................. 86
TOC iv
Send Pictures or Videos by Email .............................................................................................. 86
Send a Picture or Video by Multimedia Message ....................................................................... 87
Send Pictures or Videos Using Bluetooth ................................................................................... 87
Camera Settings ................................................................................................................................. 88
Switch Cameras .......................................................................................................................... 88
Set Camera Functions ................................................................................................................ 88
Scan Barcodes ............................................................................................................................ 89
Navigation ........................................................................................................................................... 90
Google Maps ............................................................................................................................... 90
Hangouts ............................................................................................................................................. 91
Google Search .................................................................................................................................... 92
Use Google Search ..................................................................................................................... 92
Use Google Voice Search ........................................................................................................... 92
Calculator ............................................................................................................................................ 92
Calendar .............................................................................................................................................. 92
Add an Event to the Calendar ..................................................................................................... 93
View Calendar Events ................................................................................................................. 94
Sync Calendars ........................................................................................................................... 94
Time .................................................................................................................................................... 94
Set Alarms................................................................................................................................... 95
Additional Clock Features ........................................................................................................... 95
YouTube .............................................................................................................................................. 96
View YouTube Videos ................................................................................................................. 96
Post a Video to YouTube ............................................................................................................ 96
Google Play Music App ....................................................................................................................... 97
Play Music with Google Play Music ............................................................................................ 97
Google Play Music Screen Layout .............................................................................................. 97
Create Playlists in Google Play Music ........................................................................................ 98
Notes ................................................................................................................................................... 98
Wi-Fi .................................................................................................................................................. 101
Turn Wi-Fi On and Connect to a Wireless Network .................................................................. 101
Wi-Fi Settings ............................................................................................................................ 102
Disconnect Wi-Fi ....................................................................................................................... 102
TOC v
Wi-Fi Direct ............................................................................................................................... 103
Bluetooth ........................................................................................................................................... 103
Bluetooth Information ................................................................................................................ 104
Enable the Bluetooth Feature ................................................................................................... 104
Pair Bluetooth Devices .............................................................................................................. 104
Connect to a Paired Bluetooth Device ...................................................................................... 105
Send Information Using Bluetooth ............................................................................................ 106
Receive Data via Bluetooth ....................................................................................................... 106
Basic Settings ................................................................................................................................... 108
Wi-Fi Settings Menu .......................................................................................................................... 109
Bluetooth Settings ............................................................................................................................. 111
Data Usage Settings ......................................................................................................................... 112
More Settings .................................................................................................................................... 113
Default Messaging App Settings ....................................................................................................... 113
Sound & notification Settings ............................................................................................................ 114
Display Settings ................................................................................................................................ 115
Storage Settings ................................................................................................................................ 116
Battery Settings ................................................................................................................................. 116
Apps Settings .................................................................................................................................... 117
Location Settings ............................................................................................................................... 117
Security Settings ............................................................................................................................... 118
Screen Lock .............................................................................................................................. 119
Disable the Screen Lock ........................................................................................................... 120
Language & Input Settings ................................................................................................................ 120
Backup and Reset ............................................................................................................................. 121
Accounts ........................................................................................................................................... 123
Date & Time Settings ........................................................................................................................ 123
Accessibility Settings......................................................................................................................... 124
Printing .............................................................................................................................................. 125
Activate this Device ........................................................................................................................... 125
System updates ................................................................................................................................ 126
About Phone ..................................................................................................................................... 126
Copyright Information [Prepaid Only] ................................................................................................ 127
TOC vi
Troubleshooting ................................................................................................................................ 128
Specifications .................................................................................................................................... 129
Boost Mobile Account Information and Help ..................................................................................... 130
Manage Your Account .............................................................................................................. 130
Re-Boost ................................................................................................................................... 131
Specific Absorption Rates (SAR) for Wireless Phones ..................................................................... 132
FCC Radio Frequency Emission ....................................................................................................... 132
Using Your Phone with a Hearing Aid Device .................................................................................. 133
Warning Statements.......................................................................................................................... 134
TOC vii
Introduction
The following topics describe the basics of using this guide and your new phone.
About the User Guide
Thank you for purchasing your new ALCATEL ONETOUCH Elevate. The following topics explain how best to use this guide to get the most out of your phone.
Before Using Your Phone
Read "XXXXX" and "XXXXX" thoroughly for proper usage. Accessible services may be limited by subscription contract conditions.
Descriptions in the User Guide
Note that most descriptions in this guide are based on your phone's setup at the time of purchase. Unless otherwise noted, instructions begin from the phone's home screen, which is displayed by pressing .
Some operation descriptions may be simplified.
Screenshots and Key Labels
Screenshots in the user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone's display.
Other Notations
In the user guide, the phone may be referred to either as "phone," "device," or "handset." A microSD™ or microSDHC™ card is referred to as an "SD Card" or a "memory card."
How to Use This Guide [Prepaid Only]
[This topic and subtopics are part of the HTML guide conversion. They are not part of the OEM UG development process. Please ignore.]
You can easily navigate this user guide, which is displayed in a browser window that is divided into three areas.
These topics will teach you how to navigate the guide and use the features for each area.
Header and Toolbar Areas
[content from Flare project]
Search This Guide
[content from Flare project]
Introduction 1
Topic Area
[content from Flare project]
Contents and Index Area
[content from Flare project]
Resizing Areas
[content from Flare project]
Access Instructions on Phone
[content per instructions of each carrier] These topics will help you find help on your new phone and will introduce the basics of using your phone's
touchscreen if you are a new user.
Launch the Guide
[customize content]
Launch the Guide from the Notifications Window
[customize content]
Hide Status Bar Indicators
[customize content]
Using the Phone Guide
[customize content]
Check Basic Operations
[customize content]
Screen Use for First-Time Users
[customize content]
Introduction 2
Get Started
Part
Description
Ambient Light and Proximity Sensor
Detects how close an object is to the surface of the screen. This is typically used to detect when your face is pressed up against the screen, such as during a phone call.
While talking on the phone, the sensor detects talk activity and locks the keypad to prevent accidental key presses.
Receiver
Ambient Light and Proximity Sensor
Self Camera Lens
Back key
Home key
Recent apps key
Volume keys
Power/lock key
Touch screen
Camera
Flash
3.5 mm Headset Jack
Charger/Accessory Jack key
Speaker
The following topics give you all the information you need to set up your phone and wireless service the first time.
Parts and Functions
These topics illustrate your phone’s primary parts and key functions.
Phone Layout
The following illustration outlines your phone’s primary external features and buttons.
Get Started 3
Part
Description
Self Camera Lens
Takes pictures and records videos while facing the screen, and allows you to video conference.
Receiver
Let you hear the caller and automated prompts.
Touchscreen
Displays all the information needed to operate your phone, such as the call status, the Contacts list, and the date and time. Also provides one­tap access to all of your features and applications.
Back key
Let you return to the previous screen, or close a dialog box, options menu, the Notifications panel, or onscreen keyboard.
Home key
Returns you to the Home screen.
Recent Apps key
Displays a list of recently used applications.
Power/Lock Key
Let you turn the phone on or off or turn the screen on or off, or switch your phone to silent mode, vibration mode, or airplane mode.
Speaker
Let you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
Charger/Accessory Jack
Allows you to connect the phone charger or the USB cable (included).
Flash
Helps illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video.
Volume keys
Allows you to adjust the ringtone or media volume or adjust the voice volume during a call.
Camera
Let you take pictures and videos.
3.5 mm Headset Jack
Allows you to plug in either a stereo headset or an optional headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage the phone.
Get Started 4
SIM Card
The SIM card is an IC card containing phone number and other customer information.
Handling a SIM Card
Keep the following in mind when handling a SIM card.
● Customer is responsible for any damage caused by inserting SIM card in another-brand IC card reader, etc. The company is not responsible in such case.
● Always keep the IC chip clean.
● Wipe clean with a dry, soft cloth.
● Avoid applying labels. May damage SIM card.
● See instructions included with SIM card for handling.
● SIM card is the property of the company.
● SIM card is replaceable (at cost) in case of loss/damage.
● Return SIM card to the company when cancelling subscription.
● Returned SIM cards are recycled for environmental purposes.
● Note that SIM card specifications and performance may change without notice.
● It is recommended that you keep a separate copy of information that is stored on SIM card. The
company is not responsible for damages from stored information that is lost.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service.
● Always power off phone before inserting/removing SIM card.
Insert SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card.
Note: Your phone’s SIM card is preinstalled. These instructions are for reference only.
Get Started 5
1. Remove the battery cover.
2. Remove the battery.
3. Push SIM card into the slot.
Get Started 6
Insert gently with gold IC chip facing downward.
Note: Your phone only supports Micro-SIM cards. Do not attempt to insert other SIM card types such as mini and nano cards, as they may cause damage to your phone.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Remove SIM Card
Follow these instructions to remove a SIM card. Remember to power off your phone before removing a SIM card.
Get Started 7
1. Remove the battery cover.
2. Remove the battery.
3. Push SIM card out of the slot.
Get Started 8
SD Card
Your phone supports the use of an optional SD card (not included) to expand its storage capacity. It supports cards up to 32 GB. Some cards may not operate properly with your phone.
SD Card Cautions
Data: Information stored on SD Card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. The company is not responsible for damages from data that is lost or changed.
Reading/Writing Data: Never power off while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to SD Card. Handling SD Card: Use/store SD Cards away from the reach of infants. Otherwise it may cause
choking if swallowed.
Insert SD Card
Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card.
1. Remove the battery cover.
2. Remove the battery.
Get Started 9
3. Push SD card into the slot.
Insert gently with gold IC chip facing downward.
4. Insert the battery.
Align the contacts of the battery with the contacts in the phone.
Get Started 10
5. Attach the battery cover.
Make sure all the tabs are secure and there are no gaps around the cover.
Unmount the SD Card
Always unmounts the SD card before removing it from your phone.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap Unmount SD Card > OK.
The menu option name changes from Unmount SD Card to Mount SD Card.
Remove SD Card
Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
1. Remove the battery cover.
2. Remove the battery.
Get Started 11
3. Push SD card out of the slot.
Format SD Card
When you insert an optional SD card for the first time, it is recommended that you format it on your phone.
1. From home, tap Apps > Settings .
2. Tap Storage.
3. Tap Unmount SD Card > OK.
4. Tap Format SD Card.
5. Tap Format SD Card again.
6. Tap Erase everything to confirm.
All data on the SD card is erased, and the card is formatted for use on your phone.
Get Started 12
Battery Use
The following topics explain how to insert and remove your phone’s battery.
Battery Cautions
Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period.
Bulges: Depending on use, bulges may appear near end of battery life. This does not affect safety.
Insert the battery
Follow below steps to insert the battery. Remove the battery cover before inserting the battery.
Remove the battery
Follow below steps to remove the battery.
Get Started 13
Charge the Battery
Follow these instructions to charge your phone’s battery using either the included AC adapter or via a
USB connection on your computer.
Charge Using the AC Adapter
1. Plug the USB connector into the charger/accessory jack on the right bottom of your phone.
2. Plug the other end of the USB cable into the AC adapter.
3. Plug the AC adapter into an electrical outlet.
The indicator light becomes red when charging starts. The light turns green when the battery is
fully charged. Fully charging a battery may take up to three hours.
4. After charging, disconnect the phone from the charger.
Unplug the AC adapter from the outlet, and remove the micro USB cable from the phone
and the AC adapter.
Get Started 14
Charge Using a PC Connection
Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge.
1. Insert the small end of the micro USB cord into the charger/accessory jack on the right bottom of your phone.
2. Insert the large end of the micro USB cord into an external USB port on your computer.
3. After charging, remove the micro USB cable from both the phone and the computer.
Turn Your Phone On and Off
The instructions below explain how to turn your phone on and off.
Turn Your Phone On
■ Press and hold the Power/Lock Key.
Your phone will power on. Depending on the settings, you may see the lock screen.
See Lock and Unlock Your Screen and Screen Lock for information about using the screen
lock.
The first time you turn on the phone, you will see the startup screens. See Complete the
Setup Screens for details.
If your phone is not yet activated, see Activation and Service for more information.
Turn Your Phone Off
1. Press and hold the Power/Lock Key to open the phone options menu.
2. Touch Power off to turn the phone off.
Get Started 15
Your phone will power off.
Your screen remains blank while your phone is off (unless the battery is charging).
Use the Touchscreen
Your phone’s touchscreen lets you control actions through a variety of touch gestures.
Tap or Touch
When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger.
Touch and Hold
To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
Swipe or Slide
To swipe or slide means to quickly drag your finger vertically or horizontally across the screen.
Drag
To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position.
Flick
Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list.
Get Started 16
Rotate
For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways. When entering text, you can turn the phone sideways to bring up a bigger keyboard. See Portrait and Landscape Screen Orientation for more details.
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, tap Apps > Settings > Display > When device is rotated.
Tip: You can also access the screen rotation setting from the notifications window. Pull down the status bar and tap Auto-rotate/Portrait to select or deselect the option.
Pinch and Spread
“Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.)
Activation and Service
Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s serial number (MEID), printed on a sticker inside the battery compartment.
For more information about your Boost Mobile account, see Boost Mobile Account Information and Help.
Create Your Account and Pick Your Plan
Set up your Boost Mobile account.
1. From your computer, visit boostmobile.com/activate and click Activate.
2. Choose an activation option and click Next. Then enter your zip code and click Next.
Get Started 17
3. When prompted, enter the serial number (MEID) printed on the sticker located on the back of your phone in the battery compartment. This number can also be found on the bottom panel of the phone’s package.
4. Follow the remaining instructions to choose your plan and select a payment method.
5. Follow the activation instructions below and you’ll be able to start using your phone.
Activate Your Phone
After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID). Once the MEID swap is complete, turn on the new device and the programming information will be pushed to your device automatically.
You can also start the activation process manually.
■ From home, tap Apps > Settings > Activate this device.
Complete the Setup Screens
The setup screens help you set up certain features and preferences on your phone. Once your phone has been turned on, you will see a Welcome message. You can then complete the setup process.
Note: You may be able to complete the setup screens before your phone has been activated on your account.
1. From the Welcome screen, select a language (if prompted) and tap to get started.
2. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen.
Get Started 18
Select WLAN – If prompted, follow the prompts to sign in to an available WLAN network.
For secured WLAN networks, you will need to enter a password. See Wi-Fi for more details. If you don’t want to set WLAN, tap SKIP > SKIP ANYWAY to next step.
Name – Enter your name to personalize some apps, or touch NEXT to skip to next screen.
Get Started 19
Protect your phone – Tap SET SCREEN LOCK NOW to choose screen lock pattern, or
tap SKIP > SKIP ANYWAY to next screen.
Google services – Mark the check box to improve location services or improve Android
experience.
Get Started 20
Tap NEXT. Your setup is now complete.
Your phone is now set up for use. If you skipped any part of the setup, you can access additional
options through the Apps screen or through Settings.
Get Started 21
Basic Operations
The following topics outline basic features and operations of your phone.
Basics
The following topics offer an overview of your phone’s basic operations.
Home Screen and Applications (Apps) List
Most of your phone’s operations originate from the home screen or the apps list. For information about using the home screen, see Home Screen Basics.
Select Options and Navigate Screens
Tap icons, onscreen keys, and other items to open or activate the assigned function.
■ Tap Back to return to the previous screen.
Recent Applications
You can display a list of recently used applications using the recent apps key.
■ Tap Recent Apps to view a list of recently used applications.
Phone Settings Menu
You can customize your phone’s settings and options through the Settings menu.
■ From home, tap Apps > Settings .
– or –
Drag the status bar down and tap Settings .
For more information, see Settings.
Portrait and Landscape Screen Orientation
The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Not all screens will adjust for landscape orientation.
Basic Operations 22
Note: The Auto-rotate check box needs to be selected for the screen orientation to automatically change. From home, tap Apps > Settings > Display > When device is rotated.
Tip: You can also access the screen rotation setting from the notifications window. Pull down the status bar and tap Auto-rotate/Portrait to select or deselect the option.
Capture Screenshots
You can use your phone’s power and volume keys to capture screenshots.
■ Press and hold the Power/lock Key and Volume Down Key at the same time to capture a
screenshot of the current screen.
The current screenshot will be captured and stored in the Screenshots album in the phone’s
Gallery. From home, tap Apps > Gallery .
Applications
The following topics describe how to access the applications (apps) list and launch apps on your phone.
Basic Operations 23
Launch Applications
All installed apps can be accessed and launched from the apps list.
1. From home, tap Apps .
The apps list opens.
2. Tap an app icon to launch the corresponding application.
Basic Operations 24
The application opens.
Silent Mode/Airplane Mode
The following topics explain how to use your phone’s Silent Mode and Airplane Mode settings.
Silent Mode
Silent mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid
disturbing others around you.
Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode.
To set silent mode:
1. Press and hold the Power/Lock Key to display the device options menu.
2. Tap .
Your phone is now in silent mode.
To restore sound settings:
1. Press and hold the power key to display the device options menu.
2. Tap .
Basic Operations 25
Your phone’s sound settings are now restored.
Vibrate Mode
Vibrate mode sets your phone’s ringtone, operation sounds, notifications, etc., not to sound to avoid disturbing others around you.
Note: Camera shutter, video start/stop tones, and certain other sounds may still be active during silent mode.
To set vibrate mode:
1. Press and hold the power key to display the device options menu.
2. Tap .
Your phone is now in vibration mode.
To restore vibrate settings:
1. Press and hold the power key to display the device options menu.
2. Tap .
Your phone’s vibrate settings are now restored.
Airplane Mode
Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data.
To turn on airplane mode:
1. Press and hold the power key to display the device options menu.
2. Tap Airplane mode.
Your phone is now in airplane mode. You will see the airplane mode icon in the status bar.
To turn off airplane mode:
1. Press and hold the power key to display the device options menu.
2. Tap Airplane mode.
Your phone’s wireless connection features are now restored.
Enter Text [Prepaid Only]
You can type on your phone using one of the available touchscreen keyboards or Google voice typing.
Basic Operations 26
Touchscreen Keyboards [Prepaid Only]
Your phone offers you a choice of Swype touchscreen keyboards for entering text. The keyboard appear automatically onscreen when you tap a text entry field, and they can be used in either portrait or landscape mode. You can also use the Google Voice typing option to enter text using your voice (see
Google Voice Typing for details).
The methods available include:
● Swype lets you enter letters and words in one continuous motion by swiping your finger across the letters. See Swype for details.
● Android keyboard lets you use a traditional QWERTY setup to enter text. Additional options expand your ability to enter text faster and more accurately. See Android Keyboard for details.
Basic Operations 27
Note: Keyboard layouts and options may change depending on where you’re using them. For example, if you’re entering text to do a Web search, a search icon may be available instead of an enter key.
Swype [Sprint or Prepaid Only]
The Swype™ keyboard lets you enter words by drawing a path from letter to letter in one continuous motion. When you lift your finger after the last letter of a word, a space is automatically added.
Assigning Swype for Text Entry
Swype is typically the default entry type.
■ From home, tap Apps > Settings > Language & input > Current keyboard > Swype.
Using Swype
Swype lets you enter a word with one continuous motion: just drag your finger over the letters in the word.
■ Place your finger on the key with the first letter of the word and drag your finger to each subsequent letter without lifting your finger off the screen.
■ Continue until you have finished the word. Lift your finger after the last letter.
■ If Swype cannot clearly determine your word, the word choice window opens. Select an
alternative word from the list.
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Touch to enter numbers.
Touch to enter text.
Touch and hold to enter multiple choices.
Touch to switch
"abc/Abc/ABC" input mode.
Touch and hold for Swype
settings and additional
information.
Touch to enter numbers, symbols, etc.
Touch to change from numbers input to text input.
Touch to enter Google voice typing.
Touch to add attachment.
For more information about using Swype and its additional capabilities, including using voice entry and personalizing your Swype dictionary, touch and hold from the Swype keyboard display. You can also
visit swype.com for more information.
Android Keyboard [Prepaid Only]
The Android keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.
Assigning Android Keyboard for Text Entry
■ From home, tap Apps > Settings > Language & input > Current keyboard > Android Keyboard (AOSP).
Using Android Keyboard
Below illustration clearly describe how to use Android Keyboard.
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Touch to enter numbers.
Touch to enter text.
Touch to enter Google voice typing.
Touch to switch
"abc/Abc/ABC" input mode.
Touch to enter numbers,
symbols, etc.
Touch to change from numbers input to text input.
Touch to add attachment.
Google Voice Typing [Prepaid Only]
Google Voice typing uses Google voice recognition to convert speech to text.
● Touch from the Search bar to display a dialog screen.
● Speak the word/phrase you want to search for. A list of search results will display for you to select
from.
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Tips for Editing Text [Prepaid Only]
Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more.
You can edit the text you have entered.
1. Touch and hold or double-tap within the text you would like to edit.
2. Drag the tabs to change the highlighted selection.
3. The following options will appear: Select all , Cut , Copy and Paste .
You can also insert new text.
1. Touch where you want to type, or touch and hold a blank space, the cursor will blink and the tabs will show. Drag the tab to move the cursor.
2. If you have selected any text, touch the tab to show PASTE icon which allows you to paste any text you have previously copied.
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Google Account
You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications. Before you are able to access Google applications, you must enter your account information. These applications sync between your phone and your online Google Account.
Google Account Cautions
Be sure not to forget your Google Account ID or password.
Create a Google Account
If you do not already have a Google Account, you can create one online or using your phone.
Note: You can also create and sign into your Google/Gmail account through your phone’s Setup application.
Note: Although you need a Gmail account to use certain features of your phone, such as Google Play, you do not need to use Gmail as the default account for your phone.
Create a Google Account Online
1. From a computer, launch a Web browser and navigate to google.com.
2. On the main page, click Sign-in > Create an account now.
3. Follow the onscreen prompts to create your free account.
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4. Look for an email from Google in the email box you provided, and respond to the email to confirm and activate your new account.
Create a Google Account Using Your Phone
1. From home, tap Apps > Settings > Accounts > Add account.
2. Tap Google and then tap Or create a new account.
3. Enter your First name and Last name, and then tap NEXT.
4. Enter a desired Username, and then tap NEXT.
5. When prompted, enter and reenter a password and then tap NEXT.
6. Create a phone number and then tap NEXT, or tap REMIND ME LATER.
Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address. Enter a second Gmail address or any other email address from which you currently send and receive email. This address is used to authenticate your account should you ever encounter problems or forget your password. It is strongly encouraged for Android users so you can regain access to Google services and purchases on your phone.
7. On the Privacy and Terms screen, tap AGREE to continue.
8. You can see your Google Account is ready to go, tap NEXT.
9. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap NEXT.
10. Set up your payment information or tap Remind me later, and then tap Next.
You are signed in to your Google Account, and your phone will synchronize the selected items.
Sign In to Your Google Account
If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account.
1. From home, tap Apps > Settings > Add account.
2. Tap Google, and then enter your Gmail address and tap NEXT.
3. Enter your Gmail password, and then tap NEXT.
You are signed in to your Google Account, and your phone will synchronize the selected items.
Google Play Store
Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to
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bestselling books and blockbuster movies and music. When you find what you want, you can easily download and install it on your phone.
To access the Google Play store app, you must first connect to the Internet using your phone’s Wi-Fi or mobile data connection and sign in to your Google Account. See Browser and Sign In to Your Google
Account for details.
Installing Applications
Many different kinds of applications can be installed on your phone from Google Play (provided by Google Inc.). The company is not responsible in any way for user-installed applications (quality, reliability, legality, fitness for a purpose, credibility, accuracy, etc.) or resulting malfunctions (viruses, etc.).
Important: Our policies often do not apply to third-party applications. Third-party applications may access your personal information or require us to disclose your customer information to the third-party application provider. To find out how a third-party application will collect, access, use, or disclose your personal information, check the application provider’s policies, which can usually be found on their website. If you aren’t comfortable with the third-party application’s policies, don’t use the application.
Find and Install an App
When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust.
1. From home, tap Apps > Play Store .
2. When you open the Google Play store app for the first time, the Terms of Service window will appear. Tap Accept to continue.
3. Browse through the categories (Apps, Games, Movies & TV, Music, Books, or Newsstand), find an item you're interested in, and tap the name.
Browse through featured apps. Scroll through the list of featured apps when you open
Google Play.
Search for an app. Tap on the Google Play home screen, enter the name or type of app
you’re looking for, and then tap on the keyboard.
4. Tap an app to read a description about the app and user reviews.
5. Tap INSTALL (for free applications) or the price (for paid applications).
Note: You need a Google Wallet account to purchase items on Google Play. Set up a Google Wallet account if you do not have one.
6. The subsequent screen notifies you whether the app will require access to your personal information or access to certain functions or settings of your phone. If you agree to the conditions, tap INSTALL (for free apps) or the price tag (for paid apps) to begin downloading and installing the app.
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If you selected a paid application, after tapping ACCEPT > CONTINUE, you’re redirected to
the Google Wallet screen to pay for the application before it’s downloaded to your phone.
The selected app is downloaded and installed on your phone.
Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data. Once you tap OK on this screen, you are responsible for the results of using this item on your phone.
Purchasing Applications
Purchase apps at your own risk. The company is not responsible for any disadvantage resulting for user or third parties.
Request a Refund for a Paid App
If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone.
If you change your mind, you can install the app again, but you can’t request a refund a second time.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
3. Tap the app to uninstall for a refund. The details screen for the app opens.
4. Tap Refund, and then tap Yes to confirm. Your app is uninstalled and the charge is cancelled.
Update an App
Depending on your settings, many apps will update automatically, or you can update apps directly from the Play Store app.
Update an App Directly
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
3. Tap the app you want to update, and then tap Update > Accept.
The app update is downloaded and installed.
Set Automatic App Updates
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
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3. Tap Menu , and then mark the checkbox of Auto-update.
The app is set to update automatically whenever an update becomes available.
Note: Automatic updates are unavailable for some apps.
Uninstall an App
You can uninstall any app that you have downloaded and installed from Google Play.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps.
3. On the Installed screen, tap the app you want to uninstall, and then tap UNINSTALL > OK.
The app is uninstalled and removed from your phone. .
Get Help with Google Play
The Google Play store app offers online help option if you have questions or want to know more about the app.
1. From home, tap Apps > Play Store .
2. Tap Menu > Help & Feedback.
The Web browser will take you to the Google Play Help Web page, where you will find
comprehensive, categorized information about Google Play.
Lock and Unlock Your Screen
Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.
Turn the Screen Off When Not in Use
■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or receiving an incoming call will turn on your phone screen and show the lock screen.
To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off.
Note: For information on how to adjust the time before the screen turns off, see Display Settings.
Turn the Screen On and Unlock It
1. To turn the screen on, press the Power/Lock key.
The lock screen appears.
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2. Swipe your finger across the screen to unlock it.
The screen is unlocked.
If you have set up a screen lock, you will be prompted to draw the pattern or enter the
password or PIN. See Screen Lock.
Update Your Phone
From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System updates menu.
Software Update Cautions
During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Other functions during update: Other phone functions cannot be used during a software update.
Update Your Phone Software
You can update your phone's software using the System Updates option.
Before Updating Your Phone
Updating your phone may result in a loss of saved data depending on the condition of your phone (malfunctioning, damaged, water seepage, etc.). You must back up all critical information before updating your phone firmware.
Back Up All Data Prior to Update
To back up your Gmail information:
1. From home, tap Apps > Settings > Accounts > Google.
2. Tap account to enable the feature (checkmark).
3. If the Auto-sync option is off, tap Menu and then tap Sync now to sync your Google Account information.
To back up stored text messages:
1. From home, tap Apps > Messaging .
2. Select the text message from the list to view the message thread.
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3. Touch and hold on a portion of the text message from the string. The Message options context menu appears.
Note: You can back up stored text messages by forwarding them to your own phone number. Open the messages after you have updated your firmware.
4. Tap Forward.
5. Enter your phone number and tap Send.
To back up your Google apps: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied.
1. From home, tap Apps > Play Store .
2. Tap Menu > My apps > ALL tab.
3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
4. Follow the onscreen instructions.
As an added precaution, to preserve any data on your micro SD card, please unmount it from your phone prior to starting the update process. From home, tap Apps > Settings > Storage > Unmount SD
card.
Update Your Phone’s Software
Once you have backed up all your data, use the Update now option to update your phone’s software.
1. From home, tap Apps > Settings > System updates.
2. Tap Update software.
Your phone automatically downloads and installs any available updates. You may be required to
power your phone off and back on to complete the software upgrade.
Alternatively, you can access system updates through the notifications window.
1. Locate the System Update Available icon ( ) in notifications.
2. Drag the status bar down.
3. Tap to open the System Updates screen.
4. Tap Download and follow the onscreen instructions.
The downloading icon ( ) appears within the status bar to indicate the phone is downloading the
necessary files.
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5. Tap Restart and install to complete the process.
Confirm Your Current Phone Firmware
1. From home, tap Apps > Settings > About phone.
2. Locate the Baseband version read-only field.
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Your Phone Interface
Item
Description
Status bar
The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side).
Notifications area
The notification area of the status bar (on the left) displays notifications for incoming messages, missed calls, application updates, and more.
The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notifications window.
Home Screen Basics
The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more.
Home Screen Layout
Your home screen extends beyond the initial screen. Swipe the screen left or right to display additional screens.
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Item
Description
Status area
The status area of the status bar (on the right) displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time.
Widget
Widgets are self-contained onscreen apps that reside on your phone’s home screen.
Application icons
Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish.
Primary shortcuts
Primary shortcuts are application shortcuts that appear in the same location
on all of your phone’s home screens. These are customizable except for the
Applications (Apps) shortcut, which remains static.
Applications (Apps) list key
Tap to open the applications (apps) list. The apps list key is a primary shortcut available from all home screens.
Recent Apps key
Tap to display a list of recently used applications.
Home key
Tap to display the main home screen.
Back key
Tap to return to the previous screen.
Note: Your phone’s home screens cycle through so that you can keep swiping in one direction and make it back to the main home screen. The small circles above the primary shortcuts let you know your current screen position.
Tip: Tap to return to the main home screen from any other screen.
Extended Home Screens
In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Tap to display the main home screen and then drag across the
screen to move from the main screen to an extended screen. There are up to 5 extended screens available in addition to the main Home screen.
● If you are not already using the maximum number of screens for your phone, you can add more screens by touching and holding an empty space on a home screen and then tapping Page.
● While on an extended screen, tap to return to the main home screen.
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Status Bar
Icon
Notification
missed call
new voicemail
new email
new Gmail
new text or MMS message
new Hangout message
event
USB connection
alarm
warning
update available
update downloading
update successful
keyboard active
The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notifications window or access the quick settings menu, tap the status bar and drag it down.
Main Notification Icons
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Main Status Icons
Icon
Status
Bluetooth® active
GPS active
Wi-Fi® active
downloading
vibrate
speakerphone active
network (full signal)
network (roaming)
Sprint Spark enhanced 4G LTE data service
3G (data service)
airplane mode
sync active
battery (charging)
battery (full charge)
Notifications Window
Drag the status bar down to open the notifications window. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
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Open the Notifications Window
■ Drag the status bar down. (Slide your finger down from the top of the screen.)
The notifications window opens. To check notifications, tap an item in the list.
Close the Notifications Window
■ Drag the notifications window up. (Slide your finger up from the bottom of the screen.) – or –
■ Tap Back to close the notifications window.
Notifications Window Layout
The notifications window gives you access both to notifications and the quick settings menu.
Customize the Home Screen
Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the home screen.
Operations for Rearranging the Home Screen
● Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired location.
● Deleting Widgets and Icons: From home, touch and hold an item and then drag it to Remove.
● Displaying the Home Screen Menu: From home, touch and hold an empty space to display the
Home Screen menu. Menu options include Set wallpaper and the Add to home screen options Apps and widgets, Folder, and Page.
Change the Wallpaper
Select and assign your phone’s background wallpaper.
1. From home, touch and hold an empty space, and then tap WALLPAPERS.
You can also access the wallpaper menu through settings. Tap Apps > Settings >
Display > Wallpaper.
2. Choose wallpaper from.
Gallery Live Wallpapers Photos Wallpapers
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3. Select a wallpaper and then tap Set wallpaper.
The wallpaper is set.
Note: If you select Gallery, you will need to select an album and a picture. Once selected, use the crop tool to resize and position the image and then tap Done.
Add Shortcuts to the Home Screen
You can add shortcuts for quick access to favorite apps from the home screen.
1. From home, tap Apps .
The Apps list opens.
2. Touch and hold an app icon.
The icon will disengage and you will see thumbnails of your home screens.
3. Drag the icon to an empty location on one of the home screens.
The shortcut is added to the home screen.
Add Widgets to the Home Screen
You can add widgets to your phone’s home screen. Widgets are self-contained apps that display on a home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Facebook® status windows, Gmail and email accounts, and many others.
1. Touch and hold an empty space on the home screen.
The Widgets tab shows.
2. Tap WIDGETS.
3. Touch and hold a widget icon.
The icon will disengage and you will see thumbnails of your home screens.
4. Drag the icon to an empty location on one of the home screens.
The widget is added to the home screen.
Add Folders to the Home Screen
You can group home screen shortcuts into folders for convenient access.
1. Drag a shortcut and release it over another shortcut on the home screen to create folder.
2. To add more app shortcuts to the folder, drag a shortcut and drop on top of the new folder
The new shortcut is added to the folder.
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Change Folder Names
Once you have added folders, you can change the name easily from the folder display.
1. Tap a folder on the home screen to open it and then tap the folder name or Unnamed Folder.
2. Type a new name and then tap Done.
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Phone App
The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more.
Place and Answer Calls
The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
Adjust In-Call Volume
■ Adjusting Call Volume: Press the volume key up or down during the call.
Troubleshooting
Question: Difficulty during call.
Answer 1: It may not be possible to make a call properly in a noisy location. Answer 2: When calling using Speaker, check the call volume. Raising the call volume may make
calling difficult.
Question: Sound pops momentarily during a call.
Answer: Are you changing location while calling? Sound pops when signal is weak and the phone
switches to a different area.
Emergency Call Cautions
Emergency calls are restricted in Airplane mode.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the phone’s dialer screen.
1. From home, tap Phone to display the phone screen.
The phone app opens. If necessary, tap to display the dialer screen.
2. Tap the number keys on the dial pad to enter the phone number.
As you enter digits, Smart Dial searches for contacts that match. If you see the number you
want to dial, tap it to place the call immediately without entering the rest of the number.
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3. Tap to call the number.
The phone dials the number. The call begins when the other party answers.
4. To end the call, tap .
The call ends.
Troubleshooting
Question: Call does not connect.
Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit
number including the area code.
Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area.
Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock:
1. From the lock screen, tap Emergency call.
2. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
To call the 9-1-1 emergency number normally or when your account is restricted:
1. Unlock the screen. For more information, see Lock and Unlock Your Screen.
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2. From home, tap Phone > .
3. Tap .
As long as you are in an area covered by wireless service, the emergency call is placed.
Enhanced 9-1-1 (E9-1-1) Information
This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E9-1-1 emergency location services where available.
When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location.
Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone.
Answer Phone Calls
The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more.
When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen.
Note: If your phone is turned off, all calls automatically go to voicemail.
Answer an Incoming Call [When unlock the phone]
1. When a call arrives, tap ANSWER or DISMISS to answer or dismiss it.
The call begins.
2. To end the call, tap .
The call ends.
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Mute the Ringing Sound
To mute the ringer without rejecting the call, you can do any of the following:
■ Press the Volume Key.
Reject a Call and Send a Text Message [When lock the phone]
You can reject an incoming call and automatically send a text message to the caller.
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1. When a call arrives, drag up from the bottom of the screen.
The ringtone or vibration will stop and you will see a list of preset text messages.
2. Choose a preset message to send it to the caller.
The selected message will be delivered to the caller.
You can edit the reject messages through the Call settings menu. From the phone app, tap
Menu > Settings > General settings > Quick Responses and edit or create the reject messages.
In-Call Screen Layout and Operations
While you’re on a call, you will see a number of onscreen options.
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In-Call Screen Layout
Tap options to activate them during a call.
● : Touch to change mode to Speaker, Handset earpiece.
● : Mute the microphone during an active call. Tap again to unmute the microphone.
● : Toggle the appearance of the onscreen keypad.
● : Touch and hold to initiate a conference call (3-way call).
● : End the current call.
Warning: Because of higher volume levels, do not place the phone near your ear during speakerphone use.
Note: If Mute is activated, the speaker mode is deactivated.
Place Calls from Contacts/Call Logs
Make calls quickly using Contacts and Call Logs.
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Place a Call from Contacts
You can place phone calls directly from entries in your Contacts list.
1. From home, tap Phone to display the phone app.
2. Tap CONTACTS to display the Contacts list.
The contacts list appears.
3. Tap a contact.
4. Tap Call next to the number you want to call.
The phone dials the number. The call begins when the other party answers.
5. To end the call, tap .
The call ends.
Call from Call Logs
The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers.
1. From home, tap Phone to display the phone app.
2. Tap RECENTS to display the Call logs list.
The call logs list appears.
3. Tap an entry to display the call details.
4. Tap CALL BACK to place a call.
The phone dials the number. The call begins when the other party answers.
For additional options, tap the name or number.
5. To end the call, tap .
The call ends.
Optional Services
The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more.
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Voicemail Setup [Prepaid Only]
You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off.
1. From home, tap Phone > > Settings > Call settings > Voicemail.
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2. Touch Setup to set for voicemail.
Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages.
Listen to Multiple Voicemail Messages [Prepaid Only]
When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.
1. Listen to the current voicemail message.
2. Swipe your finger left or right to display the next or previous message.
[illustration]
The next or previous message will begin playing automatically.
You can navigate through voicemail messages as frequently as you'd like. You can even move to the next or previous message before you're finished listening to the current one.
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Caller ID Blocking [Prepaid Only]
Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps.
1. From home, tap Phone > .
2. Tap .
3. Enter a phone number.
4. Tap .
Your caller information will not appear on the recipient’s phone.
To permanently block your number, call Sprint Customer Service.
Call Waiting [Prepaid Only]
When you’re on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s
screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you’re on a call:
■ Slide to the right. (This puts the first caller on hold and answers the second call.)
To switch back to the first caller:
■ Tap Swap.
Note: For those calls where you don’t want to be interrupted, you can temporarily disable Call Waiting by
pressing before placing your call. Call Waiting is automatically reactivated once you end the call.
Conference Calling [Prepaid Only]
With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls.
1. On the Phone screen, enter a number and tap (or place a call from Log or Contacts).
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2. Once you have established the connection, tap , and dial the second number (or place the call from Logs or Contacts).
3. When you’re connected to the second party, tap Merge. Your conference call is now in session.
4. To end the three-way call, tap .
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Note: If one of the people you called hangs up during your call, you and the remaining caller stay
Setting
Description
connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Forwarding [Prepaid Only]
Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding.
Note: You are charged a higher rate for calls you have forwarded.
To activate Call Forwarding:
1. From home, tap Phone > .
2. Tap .
3. Enter the area code and phone number to which you want your calls forwarded.
4. Tap .
You will hear a tone to confirm the activation of Call Forwarding. All calls to your wireless number
will be forwarded to the designated phone number.
To deactivate Call Forwarding:
5. From home, tap Phone > .
6. Tap .
7. Tap .
You will hear a tone to confirm the deactivation.
Call Settings
Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings
for the phone application.
Call Settings Options
Use the Call Settings menu to adjust the following settings:
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Setting
Description
Phone account settings
Touch to set up SIP (Session Initiation Protocol, such as Internet telephony for voice and video calls) account.
Emergency Call List
Touch to view emergency call list.
Voicemail
Touch to set up voicemail.
North American dialing
Replace “+” code as needed for outgoing calls.
International dialing
Touch to set international dialing.
TTY mode
TTY (Text Telephone) mode can be used by people who are deaf, have poor hearing or speech impairments.
DTMF tones
Set the duration of DTMF tones.
IMS Account
Touch to set up IMS account.
Turn on proximity sensor
Mark the check box to turn off screen when answering a call.
Vibrating after connected
Mark the check box to vibrate when answering a call.
IP call setting
Touch to input the IP prefix.
Speed dial settings
Touch to set up speed dial.
Blacklist
Add numbers to blacklist, those numbers will be blocked when calling your phone.
Call forwarding
Touch to activate/deactivate call forwarding.
Call waiting
Touch to activate/deactivate call waiting.
Voice privacy
Mark the check box to enable enhanced privacy mode.
Use the Call Settings Menu
1. From home, tap Phone .
The phone app opens.
2. Tap Menu > Settings > Call settings.
The call settings menu appears.
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3. Configure your options.
Tap a menu item to display its options.  Select your options and follow the prompts to set them.
Your call settings options are set.
Contacts
The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends.
Contacts Cautions
Information saved in Contacts may be lost or changed if the battery is removed for a long period or not charged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. The company is not responsible for any damages from lost or changed contacts.
Add a Contact
You can add contacts from your phone’s Phone application. Enter details such as name, phone numbers, email addresses, mailing addresses, and more.
1. From home, tap Phone > CONTACTS tab.
You will see the Contacts list.
You can also access contacts directly from the Contacts shortcut or the apps list. From
home, tap Contacts , or if there’s no shortcut, tap Apps > Contacts .
2. Tap to add a contact.
The Add Contact screen appears.
3. If you have multiple account types associated with your phone, select a contact type.
Select Google if you want to save contacts to your Google Account; these will be synced
automatically with your Google Account online.
Select PHONE as the sync account if you want your contacts on your phone only; they will
not be synced with your Google Account.
4. Use the keyboard to enter as much information as you want.
[Picture]: Tap the picture icon to assign a picture to the contact.  Name
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PHONE  EMAIL  ADDRESS  SPECIAL DATES  GROUPS  Add another field: Tap ADD ANOTHER FIELD to include additional information such as IM
address, Notes, Nickname, Website, etc.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the left of the field and select the appropriate type.
Note: To add more phone numbers, email addresses, etc., tap Add new on the right side of the entry field.
5. When you have finished adding information, tap .
The contact is added.
Save a Phone Number
You can save a phone number to Contacts directly from the phone dial pad.
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1. From home, tap Phone > .
2. Enter a phone number and tap Add to contacts.
3. To add the number to an existing contact, tap the target contact you want to update. To add a new contact, tap Create new contact.
For an existing contact, tap the contact name and select a number type for the new number.  For a new contact, enter the name and any additional information.
4. Tap OK or .
The contact is added.
Check Contacts
View a contact’s details by displaying a contact entry.
1. From home, tap Phone > CONTACTS tab.
You will see the Contacts list.
You can also access contacts directly from the Contacts shortcut or the apps list. From
home, tap Contacts , or if there’s no shortcut, tap Apps > Contacts .
2. Tap a contact to view its details.
The contact’s detailed listing appears.
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Contacts Screen Layout
Item
Description
Groups tab
Show contact groups.
Favorites tab
Show all contacts.
Contacts tab
Show favorite contacts.
Contact
Tap to show contact’s details.
Image
Tap to show thumbnail of contact entry. Tap an icon to place a call, send a message, etc.
Search
Search contacts.
Index
Browse contacts by letter.
Add new
Add a new contact.
The following illustration show’s your Contacts app layout and describes the various features.
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Edit a Contact
Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID
picture, customize with a unique ringtone, and more.
1. From home, tap Contacts .
You will see the Contacts list.
You can also access contacts directly from the Contacts shortcut or the apps list. From
home, tap Contacts , or if there’s no shortcut, tap Apps > Contacts .
2. Tap a contact to view its details.
The contact’s detailed listing appears.
3. Tap Edit .
4. Tap any field you want to change or add. See Add a Contact.
5. Add or edit the information, and then tap .
Your changes are saved to the contact entry.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the left of the field.
Delete a Contact
You can delete a contact from the contacts details page.
1. From home, tap Phone > CONTACTS tab.
You will see the Contacts list.
You can also access contacts directly from the Contacts shortcut or the apps list. From
home, tap Contacts , or if there’s no shortcut, tap Apps > Contacts .
2. Tap a contact to view its details.
The contact’s detailed listing appears.
3. Tap Menu > Delete.
4. Tap OK.
The contact is deleted.
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Import Contacts from an SD Card or
Storage
Import (load) contacts which have been backed up on an SD Card.
Before Importing Contacts from an SD Card
You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts. See SD Card for SD card information.
Import Contacts from an SD Card or Storage
1. From home, tap Contacts .
You will see the Contacts list.
2. Tap Menu > Import/export.
You will see the Import/export contacts menu.
3. Tap Import from SD storage or Import from storage.
4. Select a destination for the imported contacts.
5. Follow the onscreen instructions to complete the import.
The contacts are imported and stored in the selected account.
Back Up Contacts to an SD Card
If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up from an SD Card or Storage for re-import if needed.
Before Backing Up Contacts to an SD Card
You will need to have installed an SD card with previously backed up contacts information into your phone before you can back up your contacts. See SD Card for SD card information.
Back Up Contacts to Your SD Card
1. From home, tap Contacts .
You will see the Contacts list.
2. Tap Menu > Import/export.
You will see the Import/export contacts menu.
3. Tap Export to SD storage.
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4. Tap to confirm the export.
5. Follow the onscreen instructions to complete the export.
The contacts are exported and saved to the installed SD card.
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Messaging and Internet
With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts.
Text and Multimedia Messaging
With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
Multimedia messages, or MMS, can contain text and pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar).
See your service plan for applicable charges for messaging.
Send a Text Message
Quickly compose and send text messages on your phone.
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the “To” box. As you enter information, any matching phone
numbers from your contacts list are displayed. Tap a match to enter that number or address directly.
Tap the icon, and then select the contacts to who you want to send the message. You
can also select contact groups as recipients. When you have selected all the message recipients, tap .
4. Tap the “Type message” box and then start composing your message.
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Note: A counter appears above the Send button ( ) to tell you how many characters you have entered and how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received.
5. When done, tap to send the text message.
Send a Multimedia Message (MMS)
When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar).
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap . The Compose screen opens.
3. Fill in one or more recipients. You can:
Enter phone numbers directly in the “To” box. As you enter information, any matching phone
numbers from your contacts list are displayed. Tap a match to enter that number or address directly.
Tap the icon, and then select the contacts to who you want to send the message. You
can also select contact groups as recipients. When you have selected all the message recipients, tap .
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Note: You can add a subject line by tapping Menu > Add subject.
4. Tap the “Type message” box, and then start composing your message.
5. Tap to add attachment.
6. In the Attach window, select from the following file attachments:
Pictures: Attach a stored picture from Gallery.  Capture picture Select Camera to take a picture and attach it.  Videos: Access the Gallery or File manager to select a video as an attachment.  Capture video: Access the Camcorder to record a new video for attaching.  Audio: Access a selection of audio files for attaching.  Record audio: Enter the voice message recorder to record a voice message for attaching.  Slideshow: Enter the Edit slide show screen, touch Add slide to create a new slide, and
touch a currently existing slide to edit it (see following picture).
Insert contact info: Enter a contact and send the contact’s detailed info.  Contact vCard: Select a contact from your phone, and then select which contact
information you want to attach.
Calendar event: Select the calendar event you want to attach.
7. To make changes to your attachment, tap REPLACE or REMOVE to start over.
8. Tap Send to send the MMS message.
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Create a Slideshow
In a multimedia message, you can add slides, each containing a picture, video, or audio.
1. In the multimedia message you’re composing, tap > Slideshow to add space for a new slide.
2. Tap slide 1 or Add slide to attach slides.
3. To compose your slideshow, tap Menu and do any of the following:
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Preview: Tap to preview your slide.  Add picture: Tap to select a picture from Gallery.  Capture picture: Tap to capture picture.  Add music: Tap to select a music file.  Add video: Tap to select a video. (You cannot add both a picture and a video on the same
slide.)
Capture video: Tap to capture video.  Add slide: Tap to add a new slide.  Duration (3 sec): Tap to set duration for slide.  Layout (bottom): Tap to set slide layout, you can choose Text on top or Text on bottom.  View the next or previous slide. Tap up or down.
4. When you have finished composing the multimedia message, tap DONE.
Save and Resume a Draft Message
While composing a text or multimedia message, tap Home key to automatically save your message as a draft.
To resume composing the message:
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap the message to resume editing it.
3. When you finish editing the message, tap .
New Messages Notification
Depending on your notification settings, the phone will play a ringtone, vibrate, or display the message briefly in the status bar when you receive a new text or multimedia message. To change the notification for new text and multimedia messages, see Text and MMS Options for details.
A new message icon ( ) also appears in the notifications area of the status bar to notify you of a new text or multimedia message.
■ To open the message, drag the status bar down to open the notifications window. Tap the new message to open and read it. For information on reading and replying to messages see Manage
Message Conversations.
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Manage Message Conversations
Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen.
Read a Text Message
■ Do one of the following:
On the Messaging screen, tap the text message or conversation to open and read it.  If you have a new message notification, drag the status bar down to open the notifications
window. Tap the new message to open and read it.
To return to the Messaging screen from a conversation, tap .
Note: To view the details of a particular message, in the conversation, touch and hold the message to open the options menu, and then tap > Message detail.
Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the Web browser.
Note: If a message contains a phone number, tap the message and then tap the phone number to dial the number or add it to your contacts.
View a Multimedia Message (MMS)
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap a multimedia message or conversation to open it.
3. Tap the attachment to open it.
If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more
information, see Contacts.
If the attachment is a vCalendar file, you can choose the calendar where you want to save
the event. For information on using Calendar, see Calendar.
Note: If you are concerned about the size of your data downloads, check the multimedia message size before you download it.
Reply to a Message
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap a conversation to open it.
3. Tap the Type message box at the bottom of the screen, enter your reply message, and then tap
.
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Note: To reply to a text message with a multimedia message, open the text message, tap Menu and then tap Add subject, or Attach. The text message is automatically converted into a multimedia message.
Protect (Lock) a Message
You can lock a message so that it will not be deleted even if you delete the other messages in the conversation.
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap a conversation.
3. Touch and hold the message that you want to lock.
4. Tap > Lock on the options menu. A lock icon is displayed at the right hand side of the message.
Delete a Conversation
1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap the conversation that you want to delete.
3. Tap Menu > Delete thread.
4. When prompted to confirm, tap DELETE. Any locked messages in the thread will not be deleted unless you select the Delete locked messages check box.
Delete a Single Message
1. While viewing a conversation, touch and hold the message that you want to delete.
If the message is locked, touch and hold it, then tap > Unlock on the options menu and
hold the message to display the options menu again.
2. Tap on the options menu.
3. When prompted to confirm, tap OK.
View Contact Information from a Message
When you have received a message from someone in your stored contacts, you can tap the contact’s
picture or icon in the conversation to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call or send an email message to the contact, and more.
Text and MMS Options
The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications.
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1. From home, tap Apps > Messaging .
2. On the Messaging screen, tap Menu > Settings. You can set the following:
● SMS Enabled: Touch to set your default SMS app.
Storage
● Delete old messages: Automatically delete older messages, except for locked messages, when the set limits are reached.
● Text message limit: Choose the maximum number of text messages to store in each conversation. (This does not include locked messages.)
● Multimedia message limit: Choose the maximum number of MMS messages to store in each conversation. (This does not include locked messages.)
Text message (SMS) settings
● Delivery delay: Select message delivery interval.
● Delivery reports: Receive a report on the delivery status of your message.
● Message template: View or edit your message template.
● Manage SIM messages: Touch to view or manage messages on your SIM card.
● Import/export messages: Import or export messages between phone, SIM card, and microSD
card.
● Validity period: Select your SMS validity period.
SMS signature
● Signature: Mark the check box to enable SMS signature function.
● Edit SMS signature: Touch to edit SMS signature.
Multimedia message (MMS) settings
● Auto-retrieve: Select this option to automatically retrieve all your multimedia messages completely. When selected, the multimedia message header plus the message body and attachments will automatically download to your phone. If you clear this check box, only the multimedia message header will be retrieved and shown in your Messaging screen.
● Roaming auto-retrieve: Automatically retrieve all your messages completely when roaming. This may incur significant phone charges.
● Maximum message size: Enter the maximum message size.
● MMS Send Priority: Set the message priority of text messages sent.
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● Creation mode: View or select creation mode.
Notifications
● Notifications: Select this option if you want to receive a notification in the status bar when a new text or multimedia message arrives.
● Sound: Select a ringtone that is specific to new text and multimedia messages. Note that the ringtone briefly plays when selected.
● Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia message arrives.
SMSC Settings
● Set the SMSC number: View or edit the SMSC number.
Auto Push Service Message Setting
● Enable WAP PUSH Service: Mark the check box to enable receiving service message.
Quick Message and Reply
● Use dark theme: Mark the check box to enable dark theme.
● Show Quick Message: Mark the check box to display the Quick Message pop-up for incoming
SMS messages.
● Wake and unlock: Wake and unlock device on incoming message.
● Close all: Close button to close all messages.
Extra settings
● Blacklist: Enable this function to block incoming messages from phone numbers in the blacklist.
CMAS
● Emergency alerts settings: Tap to set which alert types to receive.
Create and Send Gmail
Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail
messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google
Account for details.
Gmail Cautions
Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone from receiving Gmail.
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Create and Send a Gmail Message
Use your phone to create and send Gmail messages.
1. From home, tap Apps > Gmail .
The Gmail inbox opens.
2. From the inbox, tap to compose a new Gmail message.
The Gmail composition window opens.
3. Enter the message recipient(s), subject, and message, and then tap Send .
The Gmail message is sent.
Gmail Composition Options
● Adding Cc/Bcc: In the mail composition window, tap near To bar, and then add recipients.
● Attaching Pictures or Videos: In the mail composition window, tap . Locate and then tap
the picture or video you want to attach.
● Save as a Draft (Send Later): While composing your message, tap Menu > Save draft. The message is saved as a draft for later.
● Delete Mail Being Composed: In the mail composition window, tap Menu > Discard.
Note: To view your draft email messages, tap and then tap Drafts.
Note: To view your sent messages, tap and then tap Sent.
Check Received Gmail Messages
Your phone allows you to access, read, and reply to all your Gmail messages.
Open New Gmail Messages
When new Gmail arrives, you will see in the status bar.
1. Drag the status bar down to display the notifications window.
2. Tap the new message from the notifications window.
The new Gmail message opens.
If you have two or more new Gmail messages, tapping the notification opens the Gmail
inbox.
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Open Gmail Messages
You can also read and reply to all your Gmail messages from the Gmail inbox.
1. From home, tap Apps > Gmail .
The Gmail inbox opens.
2. Tap the message thread you want to view.
The message thread opens, with the newest message displayed.
Options when Reviewing Gmail Messages
● Replying to Gmail Messages: With the Gmail message open, tap Reply , compose your reply message, and tap Send .
To reply to all, tap Options > Reply all.
● Forwarding Gmail Messages: With the Gmail message open, tap Options > Forward, enter a recipient and an additional message, and tap Send .
Manage Gmail Messages
Your phone give you control over how you manage your Gmail messages, with labels, thread management, search capabilities, adding multiple Google Accounts, and more.
Use Gmail Labels
Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list.
1. From home, tap Apps > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Change labels.
3. Tap a label for the thread.
The thread is added to the selected label.
Delete Gmail Threads
If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox.
1. From home, tap Apps > Gmail .
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The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Delete > OK.
The thread is deleted.
Search Gmail Messages
If you need to find a specific message or message thread, you can search Gmail from the inbox.
1. From home, tap Apps > Gmail .
The inbox opens.
2. Tap .
3. Enter your search text and tap .
The search results appear. Tap a message or thread from the list to display it.
Report Spam or Phishing Gmail
You can report spam or phishing Gmail messages from your phone’s Gmail inbox.
1. From home, tap Apps > Gmail .
The inbox opens.
2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Report spam or Report phishing.
The selected message is reported as spam or phishing Gmail.
Add another Google (Gmail) Account
If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts menu.
1. From home, tap Apps > Settings > Accounts > Add account.
2. Enter your Gmail username and password, and then tap Next.
3. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now.
You are signed in to your Google Account, and you can access both of your Gmail accounts from
the Gmail app.
Switching between Gmail Accounts
If you have more than one Gmail account set up, you can switch between them in the Gmail app.
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1. From home, tap Apps > Gmail .
2. Tap .
3. Tap the account you want to view from the list at the top of the menu.
The selected account inbox is displayed.
Email
Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs.
Set Up an Email Account
Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time.
Before setting up an email account, make sure you have the username (user ID), password, server name, etc., so you can get set up successfully.
1. From home, tap Apps > Email .
A popup window for adding an account appears if no email account has been previously set up.
2. Follow the onscreen instructions to set up your email account.
The email account is set up and you will begin receiving email.
Add an Email Account
You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone.
Add an Email Account from the Email App
You can add email accounts directly from the email app, even if you have another email account set up.
1. From home, tap Apps > Email .
The email inbox opens.
2. Tap Menu > Settings.
3. Tap Add account.
4. Follow the onscreen instructions to complete the account setup.
The email account is added and you will begin receiving email for the account.
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Add an Email Account from the Settings Menu
You can also set up email accounts from the Settings > Accounts menu.
1. From home, tap Apps > Settings > Accounts > Add account > IMAP.
2. Enter the Email address and Password for the email account and then tap Next.
Tapping Next prompts your phone to attempt a "regular" email setup and test the incoming and
outgoing servers.
If you have custom settings you need to configure, tap Manual setup and enter your
settings. These may include mail type, user name, password, server, security type, etc.
3. Select your sync settings and then tap Next.
4. Enter an account name and a display name and tap Done to complete setup.
The email account is set up and you will begin receiving email for the account.
Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details. You should get all pertinent information for the email account, such as incoming and outgoing server settings, before you proceed.
Compose and Send Email
Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages.
1. From home, tap Apps > Email .
The email inbox opens.
If you want to switch to a different email account, tap the account name at the top of the
screen and select another account.
2. From the inbox, tap to compose a new email message.
The email composition window opens.
3. Enter the message recipient(s), subject, and message.
4. Tap Send .
The email message is sent.
Open New Email Messages
When new Gmail arrives, you will see in the status bar.
1. Drag the status bar down to display the notifications window.
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2. Tap the new message from the notifications window.
The new email message opens.
If you have two or more new email messages, tapping the notification opens the email inbox.
Tap a message to open it.
Open Email Messages
You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer.
1. From home, tap Apps > Email .
The email inbox opens.
2. Tap the message you want to view.
The email message opens.
Tip: Tap the account name at the top of the screen to switch to a different email account.
3. Tap Reply or tap Menu > Reply all to reply to the message.
Options when Reviewing Email Messages
● Mark Mail as Unread: Touch and hold a read email message and then tap .
● Deleting Email: Touch and hold the email message and then tap Delete .
● Replying to Email Messages: With an email message open, tap Reply or tap Menu >
Reply all, compose your reply message, and tap Send .
● Forwarding Email Messages: With the email message open, tap Menu > Forward, enter a recipient and an additional message, and tap Send .
Delete an Email Account
You can delete an email account from your phone if you no longer wish to receive messages for the account on your phone.
1. From home, tap Apps > Email .
The email inbox opens.
2. Tap Menu > Settings > Account settings.
3. Tap Delete.
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4. Select the account(s) to delete, and then tap Done.
5. Tap OK to confirm.
The account is deleted from your phone
Chrome Browser
Your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone.
1. From home, tap Apps > Chrome .
Chrome opens.
2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL).
The search results appear or a Web page opens.
Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/.
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Camera and Video
You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 5 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos.
Take Pictures and Record Videos
The following topics teach you how to take pictures and record videos with your phone’s camera.
Capturing Pictures/Videos
● File Format for Pictures: File format for pictures is JPEG.
● File Format for Videos: File format for videos is MPEG4.
Camera Cautions
If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos.
Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods.
May discolor color filter and affect color of images.
Mobile Light Warning
Do not shine Mobile Light close to eyes. Do not look directly at Mobile Light when shining. Do not shine Mobile Light at other people's eyes. This may affect eyesight, etc.
Take a Picture
You can take high-resolution pictures using your phone’s camera.
Note: Pictures and videos are saved to your phone’s memory.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Aim the camera at your subject and then touch and hold .
Auto focus activates.
3. Touch to take the picture.
The shutter clicks and the picture is captured and saved to your phone or SD card.
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Viewfinder Screen
The Viewfinder screen lets you view your subject and access camera controls and options. The following features are available from the viewfinder screen:
● : Tap to view or change mode such as HDR, Portrait, Landscape, Sports, etc.
● : Tap to view or change effect such as Mono, Sepia, Negative, Solarize, etc.
● Switch view mode: Switch between the back camera lens and the front-facing camera lens
(for self-portraits, video chatting, etc.).
● HDR mode: Select HDR mode for the camera.
● Settings: Opens the camera settings menu and lets you change additional camera settings.
See Camera Settings.
Record Videos
Use your phone’s video camera to record high-quality videos.
Note: Pictures and videos are saved to your phone’s memory.
1. From home, tap Apps > Camera .
The camera viewfinder appears.
2. Aim the camera at your subject, tap and then tap Record .
Tap , video recording begins.
3. Tap to pause recording. Tap to stop recording.
The camera stops recording and the video is captured and saved to your phone or SD card.
View Pictures and Videos Using Gallery
Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory. You can also take a look at your pictures and your friends’ pictures that are on your social networks (Facebook, Flickr etc.).
For pictures that are on your storage card or phone memory, you can do basic editing such as rotating and cropping. You can also easily assign a picture as your contact picture or wallpaper and share pictures with your friends.
View Pictures and Videos
You can access and view all your stored pictures and videos from your phone’s Gallery.
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1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
To select another album, tap Back to return to the Albums tab.
3. Tap an image to view the picture or video.
The picture opens or the video begins playing.
Tap a picture or video to view it full screen.  When viewing pictures and videos, you can touch and hold an image to open a selection
menu and choose what to do with the picture or video.
Pictures and Videos: Review Screen
After capturing a picture or video, from the camera screen, tap the thumbnail image at the bottom left corner of the screen to see the item in the review screen. From there, you can access options such as view, edit, or delete the picture or video.
Pictures and Videos: Options while Viewing
● Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or out on a picture or video.
● Viewing Videos: Use the onscreen controls to play, pause, or stop the video playback.
After selecting an album from the Albums tab, you can browse through the pictures and videos of that album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an album are displayed in grid view.
Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and choose what to do with the picture or video.
Edit Pictures
Whether you’re browsing pictures in filmstrip or grid view in the Gallery application, you can touch and hold on a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
Rotate and Save a Picture
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
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The list of pictures and videos for the album opens.
3. Tap the picture you want to rotate.
4. Tap Menu and then select either Rotate left or Rotate right.
The picture is rotated and saved to the phone or SD card, depending on your settings.
Crop a Picture
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
The list of pictures and videos for the album opens.
3. Tap the picture you want to crop.
4. Tap Menu > Crop.
A crop box appears on the picture.
5. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box.
To move the crop box to the part of the picture that you want to crop, drag the crop box to
the desired size and position.
6. Tap SAVE to apply the changes to the picture.
The cropped picture is saved in the album as a copy. The original picture remains unedited.
Share Pictures and Videos
The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos on YouTube. You can also send them to another phone or your computer using Bluetooth.
Send Pictures or Videos by Email
You can send several pictures, videos, or both in an email or Gmail message. They are added as file attachments in your email. For more information about using email and Gmail, see Compose and Send
Email or Create and Send a Gmail Message.
1. From home, tap Apps > Gallery .
The album list opens.
2. Tap an album (such as Camera).
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The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
4. Touch and hold the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the
items you want to include.
5. Tap > See all, and then tap Email or Gmail.
Follow onscreen prompts to complete and send the message.
Note: If you selected Mail and you have multiple email accounts, the default email account will be used.
For more information about using email and Gmail, see Compose and Send Email or Create and Send a
Gmail Message.
Send a Picture or Video by Multimedia Message
Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size.
1. From home, tap Apps > Gallery . The album list opens.
2. Tap an album (such as Camera). The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
4. Touch and hold the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the
items you want to include.
5. Tap > Messaging. Follow the onscreen prompts to complete and send the message.
For more information about sending multimedia messages, please refer to Send a Multimedia Message
(MMS).
Send Pictures or Videos Using Bluetooth
You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth.
1. From home, tap Apps > Gallery .
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The album list opens.
2. Tap an album (such as Camera). The list of pictures and videos for the album opens.
3. Tap the album that contains the pictures or videos you want to share.
4. Touch and hold the pictures or videos you want to share.
To select multiple items, touch and hold an image to turn on multiple select. Tap all the
items you want to include.
5. Tap > See all, and then tap Bluetooth. Follow the onscreen prompts to complete and send the files.
For more information, see Bluetooth.
Camera Settings
You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu.
Switch Cameras
Your phone lets you use different types of cameras depending on your settings and downloads.
1. From home, tap Apps > Camera . The camera viewfinder appears.
2. Tap . The window to switch cameras opens.
3. Tap a camera type. The camera switches type.
Set Camera Functions
You can configure your camera’s settings to fit any situation and event.
1. From home, tap Apps > Camera . The camera viewfinder appears.
2. Tap Settings . The camera settings menu opens.
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3. Select your desired settings.
The settings are applied.
Settable items differ depending on the camera type in use.
Scan Barcodes
Your Camera app allows you to scan barcodes.
1. From home, tap Apps > Camera . The camera viewfinder appears.
2. Aim the camera at your subject, tap and then tap .
3. Focus on the barcode and start scanning.
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Useful Apps and Features
The following topics detail many of your phone’s tools and features such as maps and navigation,
calendar, clock, social networking apps, music, memos, and more.
Navigation
Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you’re going.
Enable Location Services on Your Phone
Before using any location-based services, you must enable your phone’s location feature. For information about setting your phone’s location options, see Location Access Settings.
Google Maps
Use the Google Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more.
View Maps of Specified Places
Use Google Maps to locate and map a specific address or destination.
1. From home, tap Apps > Maps .
Google Maps opens.
If prompted, follow the onscreen instructions to accept terms of use.
2. Tap Search .
3. Enter an address, city, facility name, etc., and then tap a candidate in the results list. A map of the specified location opens.
Google Maps Operations
● Viewing Current Location: From the Maps app, tap .
● Obtain Useful Area Information for Current Location: From the Maps app, tap the search bar,
enter the information you’re looking for, and then tap a result to view it.
● View Traffic Information, Aerial Photos, Etc., in Maps: From the Maps app, tap Menu and
then tap Traffic, Satellite, Google Earth, etc.
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● Check Route to Destination: From the Maps app, tap the search bar, enter your current location
and your destination, tap a method of transport (car, public transit, bicycle, or on foot), and then tap Search for route.
Route candidates appear in a list.
● Check Detailed Operation for Maps: From the Maps app, tap Menu > Help.
Hangouts
Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also use video calling. Log in to a Google account beforehand (see Google Account).
Using Hangouts
1. From home, tap Apps > Hangouts .
The Hangouts app will open.
2. Tap Add to start a new Hangout.
3. Type a name, email, number, or circle, or select a contact from the list.
4. Type a message start a call to chat.
A chat window or a video chat window opens.
Each time text is entered, the corresponding friend appears.  If a friend is not in a Hangout, you will see a message. Tap Send invitation to invite them to
join the Hangout.
Hangouts Operations
● Ending a Chat: In the Hangouts window, flick the chat from left to right.
● Ending a Video Chat: In the video chat window, tap [red phone icon].
● Disabling Chat History: If you don’t want to keep chat history, in the chat window, tap Menu >
Turn history off.
● Delete Chat History: To delete all your chat history in the chat window, tap Menu > Delete >
Delete.
Note: You can use Hangouts as your phone’s default messaging app, or as a standalone IM app. If you
set Hangouts as the default messaging app, the Messages app will be disabled. For more information, see Default Messaging App Settings.
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Google Search
Search information saved on the phone and in phone applications as well as on the Internet.
Use Google Search
Type search terms in the Google Search bar to find information on your phone and around the globe.
1. From home, tap the Google search bar or tap Apps > Google .
The Search window opens.
If confirmation appears, follow onscreen instructions.  If a description for Google Now appears, tap Next and read information.
2. Type your search keywords and tap Search .
Search results appear.
To search by voice, tap in the search bar and speak your search terms.
Use Google Voice Search
Use your voice to search instead of typing, with Google Voice Search.
1. From home, tap Apps > Voice Search . The Voice Search window opens.
2. Speak your search terms Search results appear.
Calculator
Your phone’s convenient built-in calculator lets you perform basic mathematical equations.
1. From home, tap Apps > Calculator . The calculator app launches.
2. Tap onscreen keys for calculations. Calculation results appear.
Calendar
Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your
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