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TCL Communication
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A012
Users Manual
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Users Manual
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TCL Communication A012 Users Manual

Safety and use
General information
Warranty
Troubleshooting
CJE367016AAA
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Safety and use...................................................................1
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Safety and use
We recommend that you read this chapter carefully before using your device. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a device while driving a vehicle constitutes a real risk, drivers are requested to refrain from using their device when the vehicle is not parked.
When switched on, your device emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your device on top of the dashboard or within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from RF energy.
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• CONDITIONS OF USE:
You are advised to switch off the device from time to time to optimize its performance.
Switch the device off before boarding an aircraft. Switch the device off when you are in health care facilities,
except in designated areas. As with many other types of equipment now in regular use, mobile devices can interfere with other electrical or electronic devices, or equipment using radio frequency.
Switch the device off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere.
When the device is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump, etc.
Do not let children use the device and/or play with the device and accessories without supervision.
Please note that your device is a unibody device, the battery is not removable. Do not attempt to disassemble your device. If you disassemble your device the warranty will not apply. Also, disassembling the device may damage the battery, and may cause leakage of substances that could create an allergic reaction.
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Always handle your device with care and keep it in a clean and
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dust-free place. Do not allow your device to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended operating temperature range is -10°C to +55°C.
At over 55°C the legibility of the device’s display may be impaired, though this is temporary and not serious.
Do not open, dismantle or attempt to repair your device yourself.
Do not drop, throw or bend your device. Do not use the device if the glass made screen, is damaged,
cracked or broken to avoid any injury. Do not paint it. Use only batteries, battery chargers, and accessories which are
recommended by TCL Communication Ltd. and its affiliates and are compatible with your device model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
Pay attention to any warnings.
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Do not attempt to open or disassemble GO WATCH. Under inappropriate operation, the product and battery can be damaged and be hazardous to the human body and the environment.
Do not clean GO WATCH with corrosive cleaning products. Do not place GO WATCH in dishwashers, washing machines
or dryers. Do not place GO WATCH on or in heating devices, such as
microwave ovens, stoves, or radiators. Do not expose GO WATCH to extreme temperatures. The
recommended temperature ranges from -20°C to 60°C. Do not place GO WATCH close to fire. Do not dispose of GO WATCH in a fire. This may cause the
device to explode. Prevent the USB connector from contacting water to avoid
rust. Do not crush, drop, or puncture your GO WATCH. Never allow children to play with GO WATCH. Small
components may present a choking hazard to children. You are not recommended to wear GO WATCH on the
frequently-used hand.
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IP (Ingress Protection) Rating
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Your watch has been tested in a controled environment and certified to be water- and dust-resistant in specific situations (meets requirements of classification IP67 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15 - 35 °C, 86 - 106 kPa, 1 meter 30 minutes). Despite this classification, your device is not impervious to water damage in any situation.
You may, for example, wear and use the watch during exercise (exposure to sweat is OK), in the rain, and while washing your hands with fresh water. But submerging your watch is not recommended and the watch is only protected against low pressure water stream. Therefore, it’s not recommended to wear your watch while swimming or taking a shower.
When using your watch, note that: If the device is exposed to fresh water, dry it thoroughly with
a clean, soft cloth. If the device is exposed to any liquid other than fresh water, such as salt water, liquid chemicals, vinegar, alcohol, and liquid detergent, rinse the device with fresh water immediately and dry it thoroughly with a clean, soft cloth. Failure to rinse the watch in fresh water and dry it as instructed may cause it to suffer from operability or cosmetic issues.
Dry your watch before charging.
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Do not submerge the watch. Do not expose the watch to pressurized water or high
velocity water, such as water running from a tap, ocean waves, or waterfalls.
Do not wear your watch in the sauna or steam room. Even if your watch is resistant to dust and water, you should
avoid exposing it to environments with excessive dust, sand and mud or to moist environments with extreme high or low temperatures.
Your warranty does not cover damage or defects caused by abuse or improper use of your watch (including use in environments where the relevant IP rating limitations are exceeded).
The first digit in the two-digit IP rating indicates the level of protection against solid objects, such as dust. The second digit indicates how resistant the watch is to water, as explained in the table below:
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Resistance to solid objects such as dust
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0: No special protection 1: Protected against solid objects larger than 50mm in
diameter
2: Protected against solid objects larger than 12mm in
diameter
3: Protected against solid objects larger than 2.5mm in
diameter
4: Protected against solid objects larger than 1mm in
diameter 5: Protected against dust; limited ingress (no harmful deposit) 6: Totally protected against dust
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Resistance to water
0: No special protection 1: Protected against dripping water 2: Protected against dripping water when watch is tilted up
to 15 degrees 3: Protected against spraying water 4: Protected against splashing water 5: Protected against low pressure jets of water from all
directions 6: Protected against temporary flooding of water 7: Protected against the effects of immersion in up to 1
meter of water for 30 minutes
• ALLERGENS:
TCL Communication Ltd. avoids using known allergens in our products. From time to time, trace amounts of an allergen may be added during manufacture of a device or device component that could cause discomfort for some individuals. This approach is common for many types of products. We recommend that you monitor any products that may be in prolonged contact with your skin, and remove them if you experience skin irritation.
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• HEART RATE ALERT
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TCL Communication Ltd. shall not be liable in the event of inaccuracy of your heart rate or failure to provide the heart rate.
• EXERCISE
Pedometer, Sleep, Workout, and Heart Rate are intended for leisure, well-being and fitness purposes only and are not intended for medical use. Before using these applications, read the instructions carefully. Consult a medical professional if you experience any health problems or need medical assistance.
Heart rate monitor
The heart rate figures may not be accurate depending on measurement conditions and surroundings.
• Take heart rate measurements when you are seated and
relaxed.
• If heart rate measurements are taken at low temperatures,
the result may be inaccurate.
• Do not move your body while taking heart rate
measurements. Doing so may cause your heart rate to be recorded inaccurately.
• Users with thin wrists may receive inaccurate heart rate
measurements.
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• Inaccurate measurements occur when the device is loose
and the light used to provide the measurement is reflected unevenly.
• If the measurement is very different from the expected heart
rate, rest for 30 minutes and then measure it again.
• During winter or in cold weather, keep yourself warm when
measuring your heart rate.
• Smoking or consuming alcohol before taking measurements
may cause your heart rate to be different from your normal heart rate.
• Do not talk, yawn, or breathe deeply while taking heart rate
measurements. Doing so may cause your heart rate to be recorded inaccurately.
• If your heart rate is extremely high or low, measurements
may be inaccurate.
• Heart rate measurements taken for infants and toddlers may
be inaccurate.
• Do not look directly at the heart rate sensor’s lights. Doing
so may impair your vision.
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• If heart rate measurement is not working properly, adjust the
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position of GO WATCH on your wrist. For example, move GO WATCH right, left, up, or down on your wrist to adjust the position of the heart measurement sensor. Or, wear GO WATCH with the heart rate sensor firmly against the inside of your wrist.
• If the heart rate sensor is dirty, wipe the sensor and try again.
Before You Start Exercising
This app can be used to monitor your exercise. While moderate physical activity, such as brisk walking, is safe for most people, health experts suggest that you talk with your doctor before you start an exercise program, particularly if you have any of the following conditions:
• Heart disease;
• Asthma or lung disease;
• Diabetes, or liver or kidney disease;
• Arthritis.
You should also check with your doctor if you have symptoms suggestive of heart, lung, or other serious disease, such as:
• Pain or discomfort in your chest, neck, jaw, or arms during
physical activity;
• Dizziness or loss of consciousness;
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• Shortness of breath with mild exertion or at rest, or when
lying down or going to bed;
• Ankle swelling, especially at night;
• A heart murmur or a rapid or pronounced heartbeat;
• Muscle pain when walking upstairs or up a hill that goes away
when you rest.
Finally, it is recommended that you see your doctor before engaging in vigorous exercise if two or more of the following apply:
• You are a man older than age 45 or a woman older than
age 55;
• You have a family history of heart disease before age 55;
• You smoke or quit smoking in the past six months;
• You have not exercised for three months or more;
• You are overweight or obese;
• You have high blood pressure or high cholesterol.
• You have impaired glucose tolerance, also called pre-diabetes.
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When in Doubt - Check it Out
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If you are unsure of your health status, have several health problems, or are pregnant, you should speak with your doctor before starting a new program. Working with your doctor ahead of time is a good way to plan an program that is right and safe for you. Consider it the first step on your path to physical fitness.
• PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your device regarding taking photographs and recording sounds with your device. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your device (including the operator) disclaim any liability which may result from the improper use of the device.
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IC Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This Class B digital apparatus complies with Canadian ICES-003.
IC Radiation Exposure Statement
This EUT is compliance with SAR for general population/ uncontrolled exposure limits in IC RSS-102 and had been tested in accordance with the measurement methods and procedures specified in IEEE 1528 and IEC 62209. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.
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• DATA PRIVACY
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Please note by using GO WATCH some of your personal data may be shared with the main device (smartphone). It is under your own responsibility to protect your own personal data, not to share it with any unauthorized devices or third party devices connected to yours. Be sure to remove or clear all personal information before you recycle, return, or give away your product. Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your product’s performance and/or have access to private information including account details, call data, location details and network resources.
Note that any data shared with TCL Communication Ltd. is stored in accordance with applicable data protection legislation. For these purposes TCL Communication Ltd. implements and maintains appropriate technical and organizational measures to protect all personal data, for example against unauthorized or unlawful processing and accidental loss or destruction of or damage to such personal data whereby the measures shall provide a level of security that is appropriate having regard to
(i) the technical possibilities available, (ii) the costs for implementing the measures, (iii) the risks involved with the processing of the personal
data, and
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(iv) the sensitivity of the personal data processed. You can access, review and edit your personal information at
any time by logging into your user account, visiting your user profile or by contacting us directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request.
• BATTERY:
Please note your device is a unibody device, the battery is not removable. Observe the following precautions:
- Do not attempt to open the back cover,
- Do not attempt to eject, replace and open battery,
- Do not punctuate the back cover of your device,
- Do not burn or dispose of your device in household rubbish or store it at temperature above 60°C.
Device and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations.
This symbol on your device, the battery and the accessories means that these products must be taken to collection points at the end of their life:
- Municipal waste disposal centres with specific bins for these items of equipment
- Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.
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In European Union countries:
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These collection points are accessible free of charge. All products with this sign must be brought to these collection points. In non European Union jurisdictions: Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range of: 0°C (32°F) to 45°C (113°F). The chargers designed for your device meet with the standard for safety of information technology equipment and office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only. Characteristics of power supply (depending on the country): Battery: Lithium 225 mAh
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• RADIO WAVES:
Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/ TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
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For the receiver devices associated with the operation of
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a licensed radio service (e.g. FM broadcast), they bear the following statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. For other devices, they bear the following statement: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference (2) this device must accept any interference received, including interference that may cause undesired operation. FCC ID: 2ACCJA012 IC ID: 9238A-0050
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General information
• Website: www.alcatelonetouch.us
www.alcatelonetouch.ca
• Facebook: www.facebook.com/alcatelonetouchusa
www.facebook.com/alcatelonetouchcanada
• Twitter: http://www.twitter.com/alcatel1touch
• Hot Line Number: In the United Stated call (855) 368-
0829 for technical support. In Canada call (855) 844-6058 for technical support.
• Electronic labeling (E-label) path: Touch settings /
Regulatory & safety or input *#07#, you can find more information about labeling
On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.
(1) It depends on countries.
(1)
.
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An electronic version of this user guide is available in English
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and other languages according to availability on our server: www.alcatelonetouch.com
This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The entire copy of the Declaration of Conformity for your telephone can be obtained through our website: www.alcatelonetouch.com.
This device complies with Industry Canada’s licence-exempt RSSs.
• LICENCES
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by TCL Communication Ltd. and its affiliates is under license. Other trademarks and trade names are those of their respective owners.
ALCATEL ONETOUCH SM03 Bluetooth Declaration ID D024873
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Disclaimer
TCL Communication Ltd. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OR THE INABILITY TO USE THE SOFTWARE OR ANY THIRD PARTY APPLICATION, ITS CONTENT OR FUNCTIONALITY, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS,DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FAILURE TO CONNECT, NETWORK CHARGES, IN-APP PURCHASES, AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES EVEN IF TCL Communication Ltd. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. NOTWITHSTANDING THE FOREGOING, TCL Communication Ltd. TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, CAUSES OF ACTION, INCLUDING BUT NOT LIMITED TO THOSE BASED ON CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF YOUR USE OF THE SOFTWARE OR THIRD PARTY APPLICATIONS ON THIS DEVICE, OR ANY OTHER PROVISION OF THIS EULA, SHALL NOT EXCEED THE
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AMOUNT PURCHASER PAID SPECIFICALLY FOR THE
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MOVE APPLICATION OR ANY SUCH THIRD PARTY APPLICATION THAT WAS INCLUDED WITH THIS DEVICE. THE FOREGOING LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY FAILS ITS ESSENTIAL PURPOSE.
There may be certain differences between the user manual description and the watch's operation, depending on the software release of your device or specific operator services.
Childcare These products are not toys and may be hazardous to small
children. Parents shall be responsible and monitor their children’s use of video games or other features that incorporate flashing lights on the phones.
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Recycling
Please don’t dispose of products or electrical accessories (such as chargers or batteries) with your household waste. Warning: Never dispose of batteries, either separately or within a mobile device, in a fire because they may explode. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Or, you may return unwanted ALCATEL ONETOUCH products and electrical accessories to any ALCATEL ONETOUCH Approved Service Center in your region. Packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.
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12 MONTH LIMITED WARRANTY
TCL Communications Ltd warrants to the original retail purchaser of this wireless device that should this product or part thereof during normal consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option without charge for parts or labor directly related to the defect(s). Batteries, power adapters, and other accessories sold as in box items are also warranted against defects and workmanship that results in product failure within the first twelve (12) month period from the date of purchase. This warranty extends to products purchased and sold within the United States.
The limited warranty for your wireless device will be voided if any of the following conditions occur:
• Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the geographical area where your phone is used;
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• Connection to any equipment not supplied or not
recommended by TCL Communications Ltd.;
• Modification or repair performed by individuals not
authorized by TCL Communications Ltd. or its affiliates;
• Changes to the device operating system by the user or third
party applications;
• Acts of god such as inclement weather, lightning, power
surges, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless device’s event labels or
serial numbers (IMEI);
• Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental conditions, sand, excess dust and any condition outside the operating guidelines;
• Rooted devices;
• Damage as result of physical abuse regardless of cause.
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There are no express warranties, whether written, oral or
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implied, other than this printed limited warranty or the mandatory warranty provided by your jurisdiction. In no event shall TCL Communications Ltd. or any of its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to commercial loss, to the full extent those damages can be disclaimed by law. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care center by calling (855-368-0829) or going to (http://www.alcatelonetouch. us). We have placed many self-help tools that may help you to isolate the problem and eliminate the need to send your wireless device in for service. In the case that your wireless device is no longer covered by this limited warranty due to time or condition, you may utilize our out of warranty repair options.
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