TCL Communication A007 Users Manual
Welcome to the GreatCall® Family.
Thank you for choosing the Jitterbug Flip. At GreatCall, we’ve made it easy for you
to stay connected to friends and family with the simplicity of Jitterbug. Additionally,
our service professionals and health and safety services are designed to keep
you protected, connected and in control of your life. This helpful guide contains
all the information you need to start using your new cell phone. And if you have
any questions or need assistance, you can count on us to be here for you day and
night.
Best Regards,
Your friends at GreatCall
For additional information about GreatCall, visit
www.greatcall.com.
Table of Contents
Table of Contents
Section 1: Getting Started ...........................................................................................1
Key Items In The Jitterbug Box ............................................................................3
The Front Of Your Jitterbug ............................................................................................ 4
The Back Of Your Jitterbug ............................................................................................. 6
The Inside Of Your Jitterbug .......................................................................................... 8
Activating Your Jitterbug ...............................................................................................10
Charging The Battery ....................................................................................................14
• Using The Wall Charger .......................................................................................14
Battery Level Indicator .................................................................................................16
Turning Your Jitterbug On And Off ................................................................................18
• Turning Your Jitterbug On .....................................................................................18
• To Turn Your Jitterbug Off ......................................................................................19
How To Read The Inside Display ..................................................................................20
• Using The Main Screen ....................................................................................... 22
• Making Your First Call .......................................................................................... 27
The 5Star Button .........................................................................................................28
MyCalendar ................................................................................................................ 30
Table of Contents I2 Table of Contents
Table of Contents
Table of Contents
• Online ...................................................................................................... 31
• By Phone ............................................................................................................ 33
Personal Operator ....................................................................................................... 34
• To Call Personal Operator.................................................................................... 35
Emergency 9-1-1 Service .............................................................................................36
• To Make An Emergency Call ................................................................................ 36
Installing And Removing The Battery .......................................................................... 37
• To Remove The Battery........................................................................................ 37
• To Install The Battery ........................................................................................... 38
Getting More Information ........................................................................................... 39
GreatCall Customer Service ........................................................................................ 40
Section 2: Placing And Receiving Calls ..................................................................... 43
Placing A Call .............................................................................................................. 44
• Using Personal Operator To Make A Call ............................................................. 45
• Using Your Phone Book To Make A Call ...............................................................46
Speakerphone ............................................................................................................ 48
Answering A Call ......................................................................................................... 50
• Answering A Call When Your Jitterbug Is Closed ...................................................51
• Receiving A Call When Your Jitterbug Is Open ..................................................... 52
Ending A Call ............................................................................................................... 52
Ignoring A Call ............................................................................................................. 52
• To Ignore A Call When Your Jitterbug Is Closed .................................................... 52
• To Ignore A Call When Your Jitterbug Is Open .......................................................53
Adjusting The Ringer Volume ...................................................................................... 54
Adjusting The Earpiece Speaker Volume .................................................................... 56
Call Waiting ................................................................................................................. 56
Using Call History To See Recent Calls......................................................................... 59
• To Review Call History ......................................................................................... 59
Returning Missed Calls And Redialing .........................................................................61
Using Voice Dial .........................................................................................................62
Setting Up Voice Mail .................................................................................................. 64
Changing Your Voice Mail Greeting ............................................................................. 65
When To Check Your Voice Mail Messages .................................................................. 66
Listening To Voice Mail Messages ............................................................................... 67
Listening To Saved Voice Mail Messages .................................................................... 68
International Dialing ........................................................................................69
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Table of Contents
Table of Contents
Section 3: GreatCall Health and Safety Services ....................................................... 71
GreatCall Health & Safety Packages ............................................................................ 72
5Star ........................................................................................................................... 73
Urgent Care ..................................................................................................................74
MedCoach....................................................................................................................74
Brain Games ................................................................................................................75
• About Make A Pair .................................................................................... 75
• About Quick Match ................................................................................... 75
• Accessing Your Games ........................................................................................ 76
The Wellness Call .........................................................................................................77
The Check-in Call ........................................................................................................ 79
Daily Health Tips ......................................................................................................... 80
Section 4: Managing Your Phone Book ..................................................................... 83
About Phone Book ...................................................................................................... 84
Use Personal Operator To Add, Change And Delete Numbers .................................... 85
Use mygreatcall.com To Add, Change And Delete Numbers .......................................86
Adding A Contact Directly On Your Jitterbug ................................................................ 88
Modifying A Contact Directly On Your Jitterbug ...........................................................90
Deleting A Contact Directly On Your Jitterbug ..............................................................92
Section 5: Using The Camera .................................................................................... 95
Taking A Photo With Your Jitterbug ..............................................................................96
Viewing A Photo On Your Jitterbug .............................................................................. 97
Sending A Photo From Your Jitterbug ..........................................................................98
Deleting A Photo From Your Jitterbug ........................................................................ 100
Receiving A Photo On Your Jitterbug ..........................................................................102
Section 6: Using Text Messaging ............................................................................ 105
Receive A New Text Message .................................................................................... 106
Read A New Text Message ..........................................................................................107
Reply To A Text Message ........................................................................................... 108
Saving And Deleting A Text Message .........................................................................110
• Saving A Text Message ......................................................................................110
• Deleting A Text Message ....................................................................................112
Sending A New Text Message ....................................................................................116
Modes For Creating Your Own Text Message ............................................................. 121
• 123 Mode ........................................................................................................... 121
• ABC Mode ..........................................................................................................122
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Table of Contents
Table of Contents
• Abc-S Mode .......................................................................................................122
• Abc-W Mode ......................................................................................................123
• abc Mode...........................................................................................................123
Section 7: Using Bluetooth
About Bluetooth ....................................................................................................... 126
Using Your Jitterbug With Your Bluetooth Headset .....................................................127
Turning The Bluetooth Feature On Your Jitterbug On And Off .....................................127
Setting Your Bluetooth Headset To Pairing Mode ...................................................... 131
Setting Your Jitterbug To Pairing Mode ......................................................................132
Answering A Call When Paired With Your Bluetooth Headset ....................................136
Ending A Call When Paired With Your Bluetooth Headset ..........................................136
• To End A Call When Your Jitterbug Is Open .........................................................136
• To End A Call When Your Jitterbug Is Closed .......................................................136
Section 8: Managing Settings ................................................................................ 139
Using Your Settings ................................................................................................... 140
Selecting The Color Of The Inside Display .................................................................. 141
Changing Ring Tones .................................................................................................143
Turning The Start-Up GreatCall Jingle On And Off .......................................................145
.................................................................................... 125
• Turning The Jingle Off ......................................................................................... 145
• Turning The Jingle On .........................................................................................146
Safety and use ........................................................................................................ 149
Your Customer Agreement ...................................................................................... 163
Index ....................................................................................................................... 173
Table of Contents
Table of Contents VIIVI Table of Contents
Section 1: Getting Started
This section explains how to start using your Jitterbug® phone.
Topics
• Key Items In The Jitterbug Box
• The Front Of Your Jitterbug
• The Back Of Your Jitterbug
• The Inside Of Your Jitterbug
• Activating Your Jitterbug
• Charging The Battery
• Battery Level Indicator
• Turning Your Jitterbug
On And Off
For additional support, visit us online at
• How To Read The Inside Display
• Using The Main Screen
• Making Your First Call
• The 5Star Button
• MyCalendar
• Personal Operator
• Installing and Removing The Battery
• Getting More Information
• GreatCall Customer Service
www.greatcall.com/support.
Section 1
Getting Started 1
Section 1
Key Items In The Jitterbug Box
The Jitterbug box you received includes everything you need to get started:
1. Jitterbug Flip - the battery has been pre-installed for your convenience
2. USB Cable – 5 foot long cable for charging fl exibility
3. Wall Adapter – to charge your Jitterbug from a wall outlet
4. Charging Cradle – makes it easy to always keep your Jitterbug charged
5. User Guides – to get important information about activating and using your Jitterbug
Getting Started 32 Getting Started
Section 1
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The Front Of Your Jitterbug
Indicator Light
Outside Display
USB Connector
Camera
Flash
Flashlight Button
Volume Button
Camera – allows you to take a picture with your Jitterbug
Flash – used for taking pictures in low light; can be manually activated using the
Flashlight Button
Indicator Light – the area just above the outside display will light up for incoming
calls or when the phone is fully charged
Flashlight Button
– allows you to turn on the Flash manually and use your phone
like a fl ashlight
Outside Display – view the current time, the current date and notifi cations about
charging status, incoming calls, or messages
Volume Button
volume
– allows you to adjust the Earpiece, Speakerphone and Ringer
USB Connector – connect your Jitterbug to your computer using a compatible
USB cable to download your photos; also used for charging your phone with a
compatible car charger
Getting Started 54 Getting Started
Section 1
Section 1
The Back Of Your Jitterbug
External Speaker – delivers loud and clear sound when the Speakerphone
feature is enabled (pg. 48)
External Speaker
Battery Cover
Headphone Jack
Charging Contacts
Headphone Jack - connect to headphones to listen to calls
Battery Cover – protects the rechargeable battery and the back of your Jitterbug.
Charging Contacts - allows charging with the supplied Charging Cradle
NOTE:
To purchase a Jitterbug lanyard or any other Jitterbug accessory, visit us
online at
www.greatcall.com/jitterbug/accessories.
Getting Started 76 Getting Started
Section 1
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The Inside Of Your Jitterbug
Earpiece Speaker
Inside Display
Earpiece Speaker – lets you hear the caller loud and clear
Inside Display – shows all the information you need to operate your Jitterbug
Up/Down Button – for navigating between screens on the Inside Display
Speakerphone Button – allows you to take phone calls using the External Speaker
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Up/Down Button
Speakerphone Button
“YES” Button
5Star Button
On/Off Button
“NO” Button
Microphone
YES Button – allows you to answer “Yes” to questions or commands on the Inside
Display.
On/Off Button – turns your Jitterbug on and off
NO Button – allows you to answer “No” to questions or commands on the Inside
Display
5Star Button – allows you to get help in an unsafe or uncertain situation (see page 28
for more information)
Microphone – picks up your voice loud and clear
Getting Started 98 Getting Started
Section 1
Activating Your Jitterbug
Gather the required information.
1
IMPORTANT!
Please do not turn on your phone until instructed to do so. If you turn it on
prior to setting up your account, the device may fail to activate. If the device
fails to activate, power off and start with step
To ensure that your Jitterbug phone is activated successfully, it is important that
you follow these simple steps when activating.
• If you purchased your Jitterbug phone directly from GreatCall by phone or on
greatcall.com, please skip to step . Otherwise proceed to step .
.
Home and billing address
Phone number
Email address
Credit or debit card information
Emergency contact details
The 18-digit Serial Number found on the side of your Jitterbug box, or on the
Activation Card you received inside the Jitterbug box.
MEID-DEC:
123456789012345678
Getting Started 1110 Getting Started
Section 1
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2
Go Online Or Call To Set Up Your Account.
Turn On Your Jitterbug To Activate.
3
If you do not have a GreatCall account, visit us online at
www.greatcall.com/activate. There you can enter your Jitterbug Serial
Number and follow the instructions to set up your account. If you do not
have Internet access, please call
1-866-482-1424.
- OR -
If you are an existing GreatCall customer and would like to replace,
upgrade, or add a Jitterbug phone to your account, or need to activate
more than one device, call us at 1-866-482-1424.
You can now open your Jitterbug and press the On/Off Button and the activation process
will automatically begin.
This process may take a few minutes and you may notice the phone reboot several
times. Once complete you will see a screen “Phone was set up successfully!”
Congratulations! Your Jiiterbug is now activated.
Getting Started 1312 Getting Started
Section 1
Section 1
Charging The Battery
Your Jitterbug can be charged with the included Wall Charger or with the optional
Car Charger that can be purchased by visiting
www.greatcall.com/jitterbug/accessories.
Using The Wall Charger
1. Plug the large end of the Wall Charger into a standard wall outlet (110/220
VAC).
2. Plug the smaller end of the Wall Charger into the Power Connector on the side
of your Jitterbug. You’ll see a “Charging” message appear on the Outside
Display.
3. When the battery is fully charged, you’ll see a “Charging Completed” message
on the Outside Display.
Section 1
Getting Started 1514 Getting Started
Section 1
Battery Level Indicator
Your Jitterbug will remind you to charge the battery. Reminders appear on the
Inside Display and Outside Display with the following messages:
• Battery Low – a low battery alert and a message will tell you that your battery
is beginning to get low.
• Battery Critical
– a low battery alert and a message will appear when the
battery has approximately 20% of battery life remaining.
IMPORTANT!
Jitterbug batteries have been designed specifi cally for the Jitterbug phone.
Using other batteries could damage your Jitterbug and may void your
warranty.
NOTE:
You can easily check the remaining charge on the Jitterbug battery by
navigating to the Phone Info menu and pressing the YES Button to view.
Please reference page 23 for more information on Phone Info.
The Jitterbug features a standby time of up to 25 days. Talk time is
approximately 5 hours. Common factors that affect battery performance
include text messaging, taking or sending pictures, usage of 5Star Service
and making calls. Always make sure to charge your phone when not in use.
Getting Started 1716 Getting Started
Section 1
Section 1
Turning Your Jitterbug On And Off
To Turn Your Jitterbug Off
IMPORTANT!
If you have not activated your Jitterbug, please refer to page 10 before turning
your Jitterbug on for the fi rst time.
Turning Your Jitterbug On
1. Open your Jitterbug.
2. Press the On/Off Button in the upper right corner of the keypad until your
Jitterbug turns on and the GreatCall logo appears on the Inside Display.
3. When you hear a dial tone, your Jitterbug has service and is ready to use.
If a connection is not possible, a “No Service” message will appear on the
Outside Display and a dial tone will not be heard.
1. Press and hold the On/Off Button in the upper right corner of the keypad until
the GreatCall logo appears on the Inside Display.
2. Your Jitterbug will then turn off.
NOTE:
We recommend keeping your Jitterbug on at all times and charging it over
night so you can always stay connected.
Getting Started 1918 Getting Started
Section 1
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How To Read The Inside Display
Throughout this guide, the screen on the inside of your Jitterbug is referred to as
the Inside Display. The following diagram explains the areas of the Inside Display
and how to use them, using the Phone Book as an example.
Feature Area
Detail Area
Additional
Information Exists
Action Line
Feature Area – the top of the Inside Display is the Feature Area. It identifi es the
feature you are using. For example, when you are in the Phone Book, you will see
“PHONE BOOK” in the Feature Area.
Detail Area – the middle of the Inside Display provides the details of each
feature. For example, information such as detailed entries from your Phone Book,
will appear in this area.
Action Line – the bottom of the Inside Display is the Action Line where
questions or commands are displayed. You can respond by pressing
the YES Button or NO Button.
Additional Information Exists – the small arrows at the top and bottom of the
Inside Display indicate when information is available before or after the current
screen. Use the Up/Down Buttons to scroll through entries.
NOTE:
If you are ever not sure what to do, simply press YES Button or NO Button to
the question in the Action Line at the bottom of the Inside Display.
answer
Getting Started 2120 Getting Started
Section 1
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Using The Main Screen
When you open your Jitterbug while it is powered on, you will see the Main
Screen as shown in the diagram at the bottom of the page.
NOTE:
The Main Screen will display your Jitterbug phone number at the top of the
screen as shown in the following screen as, “My # 800-733-6632.”
The Main Screen is where you access the features on your
Jitterbug. Your Jitterbug is designed with the following six
features installed in your phone:
1 . Phone Book – store up to 200 of the names and
numbers that you call most often. Operators can
even set-up the Phone Book for you. Please reference
page 85 for more information.
2. Call History – an easy way to review your last ten incoming, outgoing and
missed calls, listed with the most recent fi rst. Please reference page 59 for
more information.
3. Phone Info – gives you the following important points of information about your
Jitterbug.
• My phone number
• Battery life
• Signal strength
• Approximate minutes used per month
4. Settings – the following items can be changed from within the Settings
feature. Please reference Section 5, page 139 for more information.
• Colors: Change the color of the Inside Display
• Jingle ON: Turn the GreatCall start-up Jingle on or off
• Ring Tones: Change the ring tone on your Jitterbug
• Bluetooth: Turn the Bluetooth feature on or off
Getting Started 2322 Getting Started
Section 1
5. Camera– this is where you will take photos that will be automatically stored in
Section 1
My Photos. See page 97 for more information.
6. My Photos – an easy way to view, delete or send photos. See page 97 for more
information.
You can easily access all of your features
within the Main Screen using three
simple buttons located at the top of
the keypad.
Section 1
NOTE:
Approximate minutes used per month shows your estimated minute usage
each month. This time resets at the beginning of your monthly billing cycle.
Your Main Screen may contain additional features depending on your plan.
1 2 3
1. When the feature you want to select is highlighted in gray in the middle of
the Inside Display, press the YES Button to select that feature.
2. Use the “Up/Down” button to scroll through the features of the
Main Screen.
3. The NO Button enables you to answer “No” to questions in the Action Line
and return to a previous screen. If you make a mistake while dialing a
number or typing a Text Message, you can always press the NO Button to
back up and delete what you entered.
Getting Started 2524 Getting Started
Section 1
NOTE:
For your ease-of-use, you can change the start-up screen of your Jitterbug.
For example, you may fi nd it easier to have your Jitterbug start directly in your
Phone Book each time you turn your Jitterbug on. You have two options to
choose from as your start-up screen:
1. Main Screen – your new Jitterbug comes with this turned on.
2. Phone Book – please see page 85 to learn more about your Phone Book.
To change your start-up screen, please give us a call by dialing “0” on your
Jitterbug to reach an Operator.
Making Your First Call
1. You can make a call directly from your Main Screen at any
time by using your keypad. Simply enter the ten digit phone
number and press the YES Button to dial.
2. You will see “Calling...” on the Inside Display followed
by “Connected” confi rming you are connected – as
displayed on the following screen.
3. When your call is fi nished, press the NO Button or close
your Jitterbug to end the call.
4. You can also make a call directly from your Phone Book. Starting from the Main
Screen, use the “Up/Down” button to scroll until“Phone Book” appears and
press the YES Button. When you fi nd the desired name and number, press the
YES Button again to make the call.
To learn more about placing and receiving calls, please reference page 43.
Getting Started 2726 Getting Started
Section 1
Section 1
The 5Star Button
If you have a Health & Safety Package, press the red 5Star button to be
connected to a 5Star Agent. The 5Star Agent will assess the situation, confi rm
your location using GPS and connect you to emergency services if you need
it. See page 75 for more information on 5Star Service and GreatCall’s suite of
health and wellness services.
IMPORTANT!
If you do not have a Health & Safety Package, you will be asked if you would
like to be connected directly to 9-1-1 services when the 5Star button is
pressed. Press “YES” if you would like to call 9-1-1 or “NO” if you would like
to hang up.
Getting Started 2928 Getting Started
Section 1
Section 1
MyCalendar
Online
MyCalendar makes it easy for you to enter your appointments and events online at
mygreatcall.com. Or, simply press the “0” Button on your Jitterbug Plus to reach one
of our friendly GreatCall Operators, who can manage and update your calendar for
you. MyCalendar will ensure you never have to worry about missing important dates
or appointments, so you can spend more time focusing on the things that matter
most to you.
There are two easy ways to add a new event to your calendar: online or by phone.
NOTE:
In order to manage your MyCalendar online, you will need to have a
mygreatcall.com account. Simply visit mygreatcall.com to register for an
account if you have not done so already. Have your GreatCall phone number,
home address and email address handy.
1. Log in to your personal account at
mygreatcall.com, click on “My Apps” tab. Under services, click “View/Edit”
under “MyCalendar”.
2. Click on the “Add Calendar Event” button at the top right of your calendar,
or click on the day you would like to add an event. You will see a small box
appear on your screen
3. Click on the “Subject” box to enter a brief description of the event. There is
a limit of 24 characters.
4. The “Date” box shows the date that you selected to schedule the event. To
change the date, click on the box and a small calendar will appear on your
screen. Click on the day that you would like to schedule the event and the
date will be updated.
5. To change the start time, move the “Hour” and “Minute” sliders under the
calendar to the desired event start time and click the “Done” button to
save the selected date and start time.
mygreatcall.com. After logging in to
Getting Started 3130 Getting Started
Section 1
Section 1
6. The “Duration” box shows the length of the event. Click to select All Day
Event, 30 Minutes, 1 Hour, 2 Hours, or 4 Hours.
7. If you are scheduling a recurring event, such as a weekly appointment,
the “Repeats” box allows you to select the frequency of the event. You
can select between Daily, Weekly, Monthly or Yearly events. This will
automatically add recurring future events into your calendar. If you are
scheduling a one-time event, select “One-time event.”
8. The “Remind Me” box allows you to set a reminder for the scheduled
event. Your Jitterbug Plus will remind you with an alert sound. To change
the alert time, click the box and select how long before the event you
would like to be notifi ed.
9. Click on the description box to enter any additional details about the
event.
10. Click the “Add” to save your calendar event.
By Phone
If you would prefer to use our helpful Operator Assistance to update your calendar,
we’ve made it easy to do so. Simply press the “0” Button on your Jitterbug Plus to reach
an Operator who can manage your events and reminders for you.
Getting Started 3332 Getting Started
Section 1
Section 1
Personal Operator
To Call Personal Operator
Live Operators are available to help you:
1. Update and manage your Phone Book.
2. Look up a residential, business or government phone number.
3. Connect you to any number in the U.S. or Canada.
4. Place calls to anyone in your Phone Book.
5. Add events and appointments to your calendar (if MyCalendar is enabled).
1. Open your Jitterbug.
Section 1
2. Press the “0” Button on the keypad.
3. Press the YES Button to place the call.
NOTE:
Minutes are charged while speaking with the Operator and for the length of
any call they connect for you. If the Operator performs one of the convenient
items listed above, an additional fi ve minutes will be deducted from your
account for the service. If you have an Ultimate Health & Safety Package, you
will not be charged the additional fi ve minutes, but airtime will apply. Most
wireless carriers charge over $1 for similar services; we keep it simple by
deducting only fi ve minutes.
Getting Started 3534 Getting Started
Section 1
Emergency 9-1-1 Service
Installing And Removing The Battery
To Make An Emergency Call
1. Open your Jitterbug and make sure it’s on.
2. Dial 9–1–1 using the keypad.
3. Press the YES Button when you see “CALL?” at the
bottom of the Inside Display.
The battery has been pre-installed into your Jitterbug phone for your
convenience.
To Remove The Battery
1. If the phone is on, turn it off by opening your Jitterbug and holding down the
On/Off Button until the GreatCall logo appears. The phone will then turn off.
2. With the back of the Jitterbug facing up, using your fi ngernail gently pry the
Battery Cover off starting at the slot located at the bottom left of the phone.
3. To remove the battery, simply slide a fi ngernail in the groove at the top of the
battery, and gently pull the battery out.
Getting Started 3736 Getting Started
Section 1
To Install The Battery
Section 1
1. Hold the battery with the Alcatel logo facing up, slide the battery into the back
of your Jitterbug so the gold contacts on the bottom of the battery connect
with the gold pins inside the phone.
2. Push the battery into place.
3. Align the Battery Cover onto the back of your phone and gently squeeze it back
into place. The Battery Cover will click into place.
Getting More Information
GreatCall customers have access to two unique websites that are easy to
navigate and explore –
The main GreatCall website –
the company, read about new services available, shop for Jitterbug accessories
or get answers to frequently asked questions.
As a GreatCall customer, you have exclusive access to
where you can update your Phone Book, view your remaining monthly minutes,
review and pay your monthly bill, add exclusive apps and services, and update
your profi le. For more information on
www.greatcall.com and www.mygreatcall.com.
greatcall.com – is the place to learn more about
www.mygreatcall.com
mygreatcall.com please reference page 88.
Getting Started 3938 Getting Started
Section 1
Section 1
GreatCall Customer Service
Use any of these ways to contact us:
• Send us an email at
• Call us toll-free at 1-800-733-6632
• Write to us at:
GreatCall Customer Service
P.O. Box 4428
Carlsbad, CA 92018
customerservice@greatcall.com
Section 1
Getting Started 4140 Getting Started
Section 2
Section 2: Placing And Receiving Calls
This section explains how to use the calling and answering features on your Jitterbug.
Topics
• Placing A Call
• Using Your Phone Book To
Make A Call
• Speakerphone
• Answering A Call
• Ending A Call
• Ignoring A Call
• Adjusting The Ringer Volume
• Adjusting The Earpiece
Speaker Volume
• Call Waiting
For additional support, visit us online at
• Using Call History
To See Recent Calls
• Using Voice Dial
• Setting Up Voice Mail
• Changing Your Voice Mail Greeting
• When To Check Your Voice Mail
Messages
• Listening To Voice Mail Messages
• Listening To Saved Voice Mail
Messages
• International Dialing
www.greatcall.com/support.
Placing And Receiving Calls 4342 Placing And Receiving Calls
Section 2
Placing A Call
Section 2
You can dial a phone number directly from almost every screen on your Jitterbug.
1. When you open your Jitterbug, you will hear a dial tone to indicate that service is
available. If service is not available, there will be no dial tone and you will see “No
Service” on the Inside Display.
NOTE:
There are three screens where you cannot dial a phone number: (1) when
typing a Text Message, (2) when entering a new name and number into your
Phone Book using your keypad and (3) when using Voice Dial.
Section 2
2. Dial the full ten-digit number using your keypad. You may be required to dial
the number “1” fi rst before placing a call in some areas.
3. Press the YES Button to place the call.
If you accidentally press a wrong button, press the NO Button to back up and
delete the last number.
Using Personal Operator To Make A Call
A live Operator can connect you to anyone in your Phone Book or to any number
in the U.S. or Canada.
1. Press the “0” Button on your keypad.
2. Press the YES Button when you see “CALL?” at the bottom of the Inside
Display.
3. “Calling Operator” will appear on the Inside Display followed by the words
“Connected...”
Placing And Receiving Calls 4544 Placing And Receiving Calls
4. Tell the Operator the name of the person in your Phone Book you want to call
Section 2
or tell them the ten digit number you want to call.
numbers of your Phone Book at mygreatcall.com. Please reference page 88 to
learn more about
mygreatcall.com.
5. When the call is fi nished, press the NO Button or simply close your Jitterbug to end
the call.
Using Your Phone Book To Make A Call
To place a call to a number in your Phone Book:
1. Starting from the Main Screen, use the “Up/Down” Button and
scroll until “Phone Book” appears highlighted in gray in the
middle of the Inside Display.
2. Press the YES Button to view your “Phone Book.”
3. Your Phone Book will always start with the fi rst name and number you’ve
entered in the Phone Book, as indicated by the number “1” in the top right
corner of the Inside Display. You can manage the order of the names and
4. You can scroll through the names and numbers in your
Phone Book by pressing the “Up/Down” Button.
5. When you fi nd the desired name and number, press the
YES Button to place the call.
6. You will see “Calling...” on the Inside Display followed by
“Connected” to confi rm you are connected, as shown.
7. When you’re fi nished with the call, press the NO Button or
close your Jitterbug to end the call.
NOTE:
While in the Phone Book, you can dial any phone number you need by using
the keypad. Simply dial the number you wish to call and press the YES Button
to connect.
Placing And Receiving Calls 4746 Placing And Receiving Calls
Section 2
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