TCL TW20 User Manual

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TW20
TCL MOVEAUDIO S200
User manual
Contents
1 Important safety instructions 3
Hearing Safety General safety information
2 Welcome 4
3 Charge 5
Charge the battery Check the battery status
4 Activation 6
5 Connect your earphones 7
Pair the earphones with your smartphone or Bluetooth Pair the earphones with a new Bluetooth® device
®
devices at the first time
6 Use your earphones 8
Wear the earphones Power your earphones on or off Wearing detection Reconnect your earphones to your smartphone or Bluetooth Switch the earphone between stereo and mono modes Music control Voice assistant Call control Reset the earphones
7 Notice 11
Compliance notice Declaration of conformity Remove the integrated battery Disposal of your old product and battery
8 Notice for US and Canada 12
Compliance notice for US Compliance notice for Canada
®
device
9 Trademarks 13
10 FAQ 14
1 Important safety
instructions
Hearing Safety
Danger
To avoid hearing damage, limit the time you use earphones at high volume and set the volume to a safe level. The louder the volume, the shorter the safe listening time is.
To prevent accidents and damage to ears:
• Listen at reasonable volumes for reasonable periods of time.
• Be careful not to adjust the volume continuously upwards as your hearing adapts.
• Do not turn up the volume so high that you can’t hear what’s around you.
Caution:
Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.
Operating temperature and humidity:
• Operate or store in a place where temperature is between 0ºC (32ºF) to 45ºC (113ºF) (up to 90% relative humidity with no condensation).
• Battery life may be shorter in high or low temperature conditions.
Charging temperature
Charging with the charging case when temperature is between 0ºC (32ºF) to 45ºC (113ºF)
Medical device
The earphones and charging case contain magnets. The American Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency (UK) both warn that magnets can affect the operation of implanted pacemakers, cardioverters, defibrillators, insulin pumps or other electro medical devices (collectively, "Medical Device") within the range of 15 cm (6 inches). If you are a user of any of these Medical Devices, DO NOT USE THIS EARPHONES AND CHARGING CASE UNLESS YOU HAVE CONSULTED WITH YOUR PHYSICIAN.
General safety information
To prevent damage and malfunctions:
• Do not expose earphones to excessive heat.
• Do not drop your earphones.
• The earphones are resistant to dripping and splashing
water. The charging case is not waterproof. Before putting the earphones into the charging case, thoroughly wipe off any moisture.
• Do not submerge your earphones in water.
• Do not use any cleaning agents containing alcohol,
ammonia, benzene, or abrasives.
• If cleaning is required, use a soft cloth, if necessary dampened with a minimum amount of water or diluted mild soap, to clean the product.
Battery precautions:
• The integrated battery shall not be exposed to excessive heat such as sunshine, fire or the like.
Liability:
• This product is designed for use with mobile devices that support Bluetooth Inc. and are compatible to the following Bluetooth® profile:
Bluetooth® profile
• HFP - Hands-free profile
• A2DP - Advanced audio distribution profile (Bluetooth
stereo supported)
• AVRCP - Audio video remote control profile
• This radio equipment operates with the following
frequency bands and maximum radio-frequency power: Bluetooth 2.4GHz band: 12.44 dBm Bluetooth LE 2.4GHz band: 5.07 dBm
• It is considered improper use when this product is used for any application not named in this user manual.
• TCL Corporation bears no responsibility for accidents or damage caused by improper use of this product.
Caution:
The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
®
standard specified by Bluetooth® SIG,
®
3
2 Welcome
Congratulations on the purchase of your new TCL earphones! After it is set up and connected, you can enjoy wireless music and phone calls with high quality sound. You are recommended to read through this user manual which helps you set up, connect and operate the product easily and properly. For more information, visit www.tcl.com.
Let’s get started.
Overview of the truly wireless earphones
1
What’s in the box
TCL truly wireless earphones
MOVEAUDIO S200
Charging case USB cable (for charging)
QSG
Safety
sheet
2
4
-
1 Charging case
2 Charging case LED indicator
3 Charging case button
4 USB Type-C charging slot
5 Touch control area
6 LED indicators
6
5
3
3
Quick start guide Safety sheet
4
3 Charge
1
<50%
≥50%
Charge the battery
Charging case
Connect the supplied USB charging cable to:
• The USB Type-C charging slot on the charging case and;
• The USB AC adapter.
The LED battery level indicator at the front of the
charging case is solid amber. The LED indicators will turn off when charging is complete.
Note
• For first time use, charge the battery for 5 hours for optimum battery capacity and lifetime.
• After the first time charge, a normal charge takes approximately 2 hours.
• Use only the supplied USB charging cable for charging to prevent product damage.
Warning
Only charge with certified USB adaptor DC 5V capable of
0.5A output current or more.
Earphones
Place the earphones in the charging case.
The earphones will start charging automatically.
The LED indicators will turn on.
When charging is complete, the LED indicators will
becomes solid green.
You can charge the earphones in the charging case using the USB Type-C cable.
Check the battery status
Charging case
To check the charging case battery level status, press the status button at the back of the charging case.
X
• The LED indicators solid amber in 5 seconds when the charging case battery power less than 50%.
• The LED indicators solid green in 5 seconds when the charging case battery power more than 50%.
Earphones
Take out of the earphone you want, and then put it back into the charging case.
>
• The LED indicator will flshing amber for 5 times when the charging case battery power less than 50%.
• The LED indicator will flshing green for 5 times when the charging case battery power more than 50%.
You can also connect the earphones to your smartphone or Bluetooth device to check the battery level, it will show on the mobile device status bar.
Note
The location and availability of the battery level indication may vary depending on the operation system of your mobile device. For more information, consult the user manual of your smartphone or Bluetooth device.
5
4 Activation
Activate your earphones when you first using it.
1. Place the earphones in the charging case.
2 Close the charging case for 4 seconds, the LED indicator
will turn off.
00:04
3 Open the charging case to complete the activation.
If earbuds cannot be activated successfully. Please charge it for a while and then repeat the activation process again.
03:00
6
5 Connect your
earphones
Before you can make calls and enjoy music with your earphones, follow the instructions below to set up and connect your earphones.
Pair the earphones with your
Pair the earphones with a new Bluetooth® device
smartphone or Bluetooth® devices at the first time
For the first time use, you have to pair the earphones with your smartphone.
1 Remove the earphones from the charging case.
The earphones will turn on automatically and you will
hear a voice notification.
Both earphones will connect with each other and you
will hear a voice notification.
The earphones enter pairing mode and you will hear a
voice notification.
The earphones are now ready to pair with your
smartphone/Bluetooth device.
2 Turn on the Bluetooth
3 Select TCL MOVEAUDIO S200.
You will hear a voice prompt when pairing is
successful.
®
function of your smartphone.
TCL MOVEAUDIO S200
Google Fast Pair
(Just for Android phone 6.0 and above with Google Play Service)
1. Make sure your phone is unlocked and your Bluetooth,
Google Play Services notification, and Location are on.
2. Open the charging case. Ensure earbuds and charging
case are charged and keep the case next to your phone.
3. Tap the earbuds pairing notification and follow the on-
screen steps.
Nearby
TCL MOVEAUDIO S200 Tap to pair with this device
now
Nearby•now
TCL MOVEAUDIO S200 Tap to pair with this device
Manual Pairing
1 Make sure the Bluetooth function of the previous
connected device is turned off. You can also disconnect it from the previous connected device manually.
2 Press and hold the charging case button for 2 seconds
on the back of the charging case.
The earphones will enter pairing mode. The LED
indicator on the charging case will flashing white.
3 Turn on the Bluetooth
4 Select TCL MOVEAUDIO S200.
You will hear a voice prompt when pairing is
successful.
®
function of your smartphone.
Note
• The earphones can save up to 10 different devices you have connected. If you connect to more than 10 devices, the earliest connected device is replaced by the last connected one.
• Make sure your smartphone or device has Bluetooth capability and is compatible to the earphones (see 'Bluetooth® profile' on page 3).
7
®
6 Use your
earphones
You can now enjoy wireless music and make your phone calls with your earphones.
Reconnect your earphones
Wear the earphones
Place the earbuds in a forward and down position.
Power your earphones on or off
to your smartphone or Bluetooth® device
1 Turn on your smartphone or Bluetooth® device.
2 Turn on your earphones.
The earphones are reconnected to the last connected
smartphone/Bluetooth
Note
• You are recommended to turn on the smartphone/ Bluetooth before turning on the earphones. Otherwise, you have to reconnect the earphones and smartphone/Bluetooth® device manually.
• If the earphones fail to connect to any Bluetooth® device within 5 minutes, the earphones will switch off automatically to save the battery life.
®
device or activate the Bluetooth® feature
®
device automatically.
TCL MOVEAUDIO S200
• The earphones will turn on automatically when you open the charging case.
• The earphones will turn off automatically when you close the charging case.
Wearing detection
Your headset has automatic wearing detection function. When you take off the headphone, the sound will pause. When you put on it again, it will continue to play.
8
Switch the earphone between
3
3
-
stereo and mono modes
Note
We can use either your right earphone or left earphone in mono mode, here we use right for example.
1 If both earphones are placed in the charging case, remove
the right earphone from the charge case.
The earphone will turn on and connect to the
smartphone/Bluetooth device automatically.
Music control
Music control
Play or pause Touch once
Mono mode
Stereo mode
Skip forward Touch twice
Skip backward Triple touch
Play or pause Touch once
Skip forward Touch twice
Skip backward Triple touch
Volume up Touch twice
Volume down Touch once
Operation (touch control area)
3
-
3
The earphone can now be operated in mono mode.
3
Mono mode
2 To switch the earphones back to stereo mode, simply
remove the left earphone from the charging case.
Both earphones will reconnect with each other.
Stereo mode
-
-
3
Voice assistant
Phone voice commands enable you to speak to Siri® or Google Assistant™ on your smartphone using your earphones. For more information on using Siri Assistant™, consult the user manual of your smartphone or Bluetooth
®
device.
Touch the touch control area either the left or right earphone for 2 seconds to activate Siri® or Google
3
Assistant™. You will hear the start-up sound. Make a request to Siri® or Google Assistant™ through the earphones' microphone.
®
or Google
3 To switch the earphones back to mono mode, simply put
the left earphone in the charging case.
The right earphone will be operated under mono mode.
9
Call control
<50%
<10%
≥50%
Operation (touch control area)
Touch once
Press and hold for 2 seconds
Touch once
Press and hold for 2 seconds
3
3
3
Mono mode
Stereo mode
Call control
Pick up or hang up a call
Reject an incoming call
Pick up or hang up a call
Reject an incoming call
-
Reset the earphones
If you have to reset your earphones due to the connection or pairing issues, see the following steps.
1. Place the earphones in the charging case. Do not close
the lid.
2 Press and hold the button for 10 seconds.
When reset completed, the LED indicator on the
charging case will flashing amber for 3 times.
00:10
X3
10
7 Notice
Compliance notice
EMF
This product complies with all applicable standards and regulations regarding exposure to electromagnetic fields.
Declaration of conformity
Hereby, TCL Corporation declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. You can find the Declaration of Conformity on www.tcl.com
Remove the integrated battery
Check your country's local waste regulations for the proper disposal of electronic products. To protect the environment, remove and recycle the headphone battery before disposing of them. For your safety, contact an authorized service center to remove the battery. If the battery is not properly removed, it may lead to damage to the battery, and/or cause personal injury.
Disposal of your old product and battery
Environmental protection and sustainability
We have omitted all unnecessary packaging and make sure it is eco-friendly and sustainable.
Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. Please observe the local regulations regarding the disposal of packaging materials, exhausted batteries and old equipment. For recycling information, please visit www.tcl.com
This symbol on a product means that the product is covered by European Directive 2012/19/EU.
This symbol means that the product contains a built-in rechargeable battery covered by European Directive 2013/56/EU which cannot be disposed of with normal household waste. We strongly advise you to take your product to an official collection point.
battery
Lithium polymer battery (Charging case: 520mAh; Earphones: 30mAh)
battery
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8 Notice for US
and Canada
Compliance notice for US
This device complies with the FCC rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,
including interference that may cause undesired operation.
Compliance notice for Canada
This device complies with Industry Canada licence­exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
CAN ICES-3(B)/NMB-3(B)
FCC rules
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.
IC Radiation Exposure Statement
This equipment complies with Canada radiation exposure limits set forth for uncontrolled environments. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
12
9 Trademarks
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth such marks by TCL Corporation under license.
®
Siri
Siri® is a trademark of Apple Inc., registered in the U.S. and other countries.
Google™
Google™ and the Google™ Logo are registered trademarks of Google™ Inc., and Google Assistant™ is a trademark of Google™, Inc.
USB Type-C™
USB Type-C™ is a trademark of USB Implementers Forum.
TCL
TCL is a registered trademark of TCL Corporation in the U.S. and Canada.
All other trademarks and trade names
are the property of their respective owners.
®
SIG, Inc. and any use of
13
10 FAQ
I cannot switch on the earphones.
• Your earphones do not have enough battery power. Charge your earphones (see 'Charge' on page 5).
The earphones do not pair with my device.
• Make sure you have turned off the Bluetooth function of all previously connected Bluetooth devices as the earphones will automatically connect to previous connected device.
• On your smartphone or Bluetooth device, remove ‘TCL MOVEAUDIO S200’ from the Bluetooth list.
• Follow the steps in this user manual to pair your earphones.
I cannot find the earphones model name on the pairing list of my Bluetooth
®
device to make a first time connection.
• Turn off the Bluetooth function of the Bluetooth device and turn it on again.
• Initiate the Bluetooth device searching function of your Bluetooth device again.
I cannot connect the earphones to a new device.
• Make sure the Bluetooth function of the previous paired device is turned off.
• Pair your new device again (see 'Pair the earphones with a new Bluetooth
®
device' on page 7).
The earphones are not connected to my smartphone automatically.
• Make sure the Bluetooth function of your smartphone is switched on before you switch on the earphones.
The earphones keep on disconnecting.
• Your earphones do not have enough battery power. Charge your earphones (see 'Charge' on page 5).
• Make sure the earphones and Bluetooth
®
device are within the operation range. Remove any unnecessary Bluetooth® devices.
• Remove the earphones from the pairing list and pair them with your device again.
Why does the music play on my smartphone speaker, but not through my earphones?
• Make sure you have already selected on your smartphone to listen to music through the earphones. For information, consult the user manual of your smartphone.
The audio quality is poor and crackling noise can be heard.
• Make sure the Bluetooth range. Reduce the distance or remove obstacles between your earphones and Bluetooth
®
device is within the operation
®
device.
• Try to reconnect the earphones.
The audio quality is poor when streaming from the smartphone or audio streaming does not work at all.
• Make sure your smartphone supports both HFP - Hands­free profile and A2DP - Advanced audio distribution profile (Bluetooth
®
stereo supported).
• Some game apps with chatting function force the earphones to enable HFP mode to support voice communication. In HFP mode, the audio quality is poorer than the A2DP mode. To avoid this issue, try to quit or restart this game app.
I cannot control music functions on my Bluetooth
• Make sure the Bluetooth
®
audio source supports AVRCP
®
device.
- Audio video remote control profile. Some music or video player apps do not fully support AVRCP. Check other apps to see if the problem still exists. If so, try to reconnect the earphones.
I can hear sound only from one earphone.
• One earphone may be out of battery. Charge the battery for both earphones.
• Both earphones have disconnected from each other.
• Turn off the earpieces, then turn on and reconnect them.
• If the problem persists, reset the earphones (see 'Reset
the earphones' on page 10)
I found the earphones sound out of sync with the screen when playing videos and games.
• When playing videos or games with a mobile device connected, the earphones may have a time lag between the video and sound output.
I cannot hear the other side’s speaking.
• For some smartphones, if you pick up a phone call through your smartphone, the voice will go through your smartphone. You need to manually select the Bluetooth earphone on your smartphone, then the voice will go through the Bluetooth earphones.
• Press the right earphone twice to adjust the volume of your earphones.
• Adjust the volume of your connected Bluetooth
®
device.
14
The other side cannot hear my voice.
• Check your smartphone to make sure the voice is going through the Bluetooth earphones.
• Make sure the microphone is not muted.
• You can take out the right earphone and speak close to
the microphone. It will improve your voice quality in a very noisy environment.
The charging time and battery life are different between the left and right earphones.
• The charging time may differ between the two earphones even if they start charging at the same time.
• The charging time and remaining battery may differ between the two earphones due to different inner components.
I cannot reset the earphones.
• Please follow the steps in page 9, try to repeat steps and pay attention to the voice notifications.
• If you cannot hear ‘device active’ in step 4, your product might be early released product. In step 4, the operation is the same, except that there is no ‘device active’ notification. In step 5, the earphones will not connect automatically. You need to press the button of right earphone twice to initiate the connection.
I have lost one of the earphones.
• Contact our local contact center for further advice.
How can I dispose of my earphones?
• To find the closest electronics recycling solution to you, please visit www.tcl.com
For further support, visit www.tcl.com
15
WE ARE READY TO
contact us first
HELP
For more details or for help visit:
www.tcl.com
with any questions
2021© TCL Communication Ltd. All rights reserved.
This product has been manufactured by and is sold under the responsibility of TCL Communication Ltd.
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