TCL SIGNA User Manual

User guide.

For more information on how to use the phone, please go to https://tclusa.com and download the
complete user manual.

Note:

This is a user manual for TCL SIGNA (TCL-5004SPP).

Table of Contents

Safety and use ..............................................................5

Radio waves .................................................................12

Licenses.......................................................................20

General information ................................................. 25

1 Your mobile ......................................................... 27

1.1 Keys and connectors ..................................... 27

1.2 Setting up your phone ...................................30

1.3 Home screen ...................................................... 35

2 Text input ............................................................. 45

2.1 Using the on screen keyboard .................. 45

2.2 Text editing..........................................................47

3 Call, Call log and Contacts .............................48

3.1 Call ..........................................................................48

3.2 Call log .................................................................. 55

3.3 Contacts ............................................................... 56

4 Messaging ........................................................... 64

4.1 Write a new message ....................................64

1 2

4.2 Manage messages ..........................................66

5 Calendar and Clock .......................................... 67

5.1 Calendar ............................................................... 67

5.2 Clock ......................................................................69

6 Getting connected ............................................ 72

6.1 Connecting to the internet .......................... 72

6.2 Connecting to a Bluetooth device ...........75

6.3 Connecting to a computer via USB ........ 77

6.4 Sharing a mobile data connection .......... 78

6.5

Connecting to virtual private networks ... 79

7 Multimedia applications ................................... 81

7.1 Camera ...................................................................81

7.2 Viewing Photos or Videos ...........................86

8 Others ...................................................................88

8.1 Other applications ........................................... 88

9 Google applications .......................................... 89

9.1 Chrome .................................................................89

9.2 Gmail ......................................................................89

9.3 Maps .......................................................................90

9.4 YouTube ................................................................90

9.5 Drive .......................................................................90

9.6 Play Store .............................................................91

9.7 YouTube Music ...................................................91

9.8 Play Movies & TV .............................................92

9.9 Files.........................................................................92

9.10 Duo .......................................................................... 92

9.11 Google Assistant ..............................................93

10 Settings ................................................................ 94

10.1 Network & internet .......................................... 94

10.2 Connected devices .........................................96

10.3 Apps & notifications .......................................96

10.4 Battery ................................................................... 97

10.5 Display ................................................................... 97

10.6 Sound .....................................................................97

10.7 Storage ................................................................. 97

10.8 Privacy ...................................................................98

10.9 Location ................................................................98

10.10 Security .................................................................98

10.11 Accounts ..............................................................98

10.12 Accessibility ........................................................99

10.13 Digital Wellbeing & parental controls .....99

10.14 Google ................................................................... 99

10.15 System ..................................................................99

10.16 About phone ......................................................101

10.17 System updates ............................................... 101

11 Making the most of your phone .................. 102

11.1 FOTA Upgrade ................................................102

3 4

12 Accessories ......................................................103

13 1 YEAR LIMITED WARRANTY ...................... 104

14 Troubleshooting .............................................. 105

15 Specifications ................................................... 115

This product meets applicable
national SAR limits of 1.6 W/kg. The
specific maximum SAR values can
be found in the Radio waves section.

www.sar-tick.com

When carrying the product or using
it while worn on your body, either
use an approved accessory such
as a holster or otherwise maintain a
distance of 15 mm from the body to
ensure compliance with RF exposure
requirements. Note that the product
may be transmitting even if you are
not making a phone call.

PROTECT YOUR HEARING

To prevent possible hearing damage,
do not listen at high volume levels
for long periods. Exercise caution
when holding your phone near your
ear while the loudspeaker is in use.

This phone has been tested and rated for use with
hearing aids for some of the wireless technologies
that it uses. However, there may be some newer
wireless technologies used in this phone that have
not been tested yet for use with hearing aids. It
is important to try the different features of this
phone thoroughly and in different locations, using
your hearing aid or cochlear implant, to determine
if you hear any interfering noise. Consult your
service provider or the manufacturer of this phone
for information on hearing aid compatibility. If you
have questions about return or exchange policies,
consult your service provider or phone retailer.

Safety and use ..........................

We recommend that you read this chapter carefully
before using your phone. The manufacturer
disclaims any liability for damage, which may result
as a consequence of improper use or use contrary
to the instructions contained herein.

TRAFFIC SAFETY:

Given that studies show that using a phone while
driving a vehicle constitutes a real risk, even when
the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their
phone when the vehicle is not parked. Check the
laws and regulations on the use of wireless phones
and their accessories in the areas where you drive.
Always obey them. The use of these devices may
be prohibited or restricted in certain areas.

CONDITIONS OF USE:

• You are advised to switch off the phone from
time to time to optimize its performance;

• Remember to abide by local authority rules of
mobile phone use on aircrafts;

• Your phone is a unibody device, where the
back cover and battery are not removable,
disassembling the phone will void your warranty.
Disassembling the phone can cause bodily injury
if the battery is punctured;

• Always handle your phone with care and keep it in a
clean and dust-free place;

5 6

• Do not allow your phone to be exposed to
adverse weather or environmental conditions,
such as moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc. The manufacturer’s
recommended operating temperature range
is -10°C (14°F) to +55°C (131°F). At over 55°C
(131°F), the legibility of the phone’s display may
be temporarily impaired;

• Do not open, dismantle, or attempt to repair your
phone yourself;

• Do not drop, throw, or bend your phone;

• Use only batteries, battery chargers, and

accessories which are recommended by TCL
Communication Ltd. and its affiliates and
are compatible with your phone model. TCL
Communication Ltd. and its affiliates disclaim any
liability for damage caused by the use of other
chargers or batteries;

• Your phone should not be disposed of in a
municipal waste. Please check local regulations
for disposal of or search for a recycling solution
in your area: https://search.earth911.com/;

• Remember to make backup copies or keep a
written record of all important information stored
on your phone;

• Some people may suffer epileptic seizures or
blackouts when exposed to flashing lights, or
when playing video games. These seizures or
blackouts may occur even if a person never
had a previous seizure or blackout. If you have
experienced seizures or blackouts, or if you have a
family history of such occurrences, please consult
your doctor before playing video games on your
phone or enabling a flashing-lights feature on your
phone;

• Parents should monitor their children’s use of
video games or other features that incorporate
flashing lights on the phones. All persons should
discontinue use and consult a doctor if any of
the following symptoms occur: convulsion, eye or
muscle twitching, loss of awareness, orientation,
or movements.

7 8

PRIVACY:

Please note that you must respect the laws and
regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your phone
regarding taking photographs and recording
sounds with your phone. Pursuant to such laws
and regulations, it may be strictly forbidden to
take photographs and/or to record the voices of
other people or any of their personal attributes,
and reproduce or distribute them, as this may
be considered to be an invasion of privacy. It is
the user’s sole responsibility to ensure that prior
authorization has been obtained, if necessary, in
order to record private or confidential conversations
or take a photograph of another person; the
manufacturer, the seller or vendor of your phone
(including the carrier) disclaim any liability which
may result from improper use of the phone.

BATTERY:

This is a unibody device.

Observe the following precautions:

• Do not attempt to open the back cover;

• Do not attempt to eject, replace, or open the

battery;

• Do not puncture the back cover of your phone;

• Do not burn or dispose of your phone in

household rubbish or store it at temperature
above 60°C (140°F);

Phone and battery as a unibody device must be
disposed of in accordance with locally applicable
environmental regulations.

This symbol on your phone, the battery, and
the accessories means that these products
must be taken to collection points at the end
of their life:

• Municipal waste disposal centers with specific
bins for these types of equipment;

• Collection bins at points of sale.

They will then be recycled, preventing substances
being disposed of in the environment, so that their
components can be reused.

In European Union countries:

These collection points are accessible free of
charge.

All products with this sign must be brought to these
collection points.

9 10

In non-European Union jurisdictions:

Items of equipment with this symbol are not to
be thrown into ordinary bins if your jurisdiction or
your region has suitable recycling and collection
facilities; instead they are to be taken to collection
points for them to be recycled.

Battery Recycling

TCL partners with Call2Recycle® to offer a safe
and convenient battery recycling program.

For more information on our Battery Recycling
Program, please visit the USA and Canada at
https://www.tclusa.com/mobile/accessibility­compliance/tcl-mobile-battery-recycling-program.
html.

CAUTION: RISK OF EXPLOSION IF BATTERY IS
REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS.

CHARGERS:

Home A.C./ Travel chargers will operate within the
temperature range of: 0°C (32°F) to 40°C (104°F).

The chargers designed for your phone meet the
standard for safety of information technology
equipment and office equipment use. Due to
different applicable electrical specifications, a
charger you purchased in one jurisdiction may not
work in another jurisdiction. They should be used
for this purpose only.

Characteristics of power supply (depending on the
country):

Travel charger: 5V2A UC13US
Input: 100-240V 50/60Hz,0.5A
Output: 5.0V,2.0A
Battery: Softpack 3000 mAh typ

Radio waves ...............................

THIS PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO
WAVES.

11 12

Your phone is a radio transmitter and receiver. It
is designed and manufactured not to exceed the
emission limits for exposure to radio-frequency
(RF) energy. These limits are part of comprehensive
guidelines and establish permitted levels of RF
energy for the general population. The guidelines
are based on standards that were developed
by independent scientific organizations through
periodic and thorough evaluation of scientific
studies. These guidelines include a substantial
safety margin designed to ensure the safety of all
persons, regardless of age and health.

The exposure standard for phones employs a unit
of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit set by public authorities
such as the Federal Communications Commission
of the US Government (FCC), or by Innovation,
Science and Economic Development Canada
(ISEDC), is 1.6 W/kg averaged over 1 gram of body
tissue. Tests for SAR are conducted using standard
operating positions with the phone transmitting
at its highest certified power level in all tested
frequency bands.

This device is complied with SAR for general
population /uncontrolled exposure limits in
ANSI/IEEE C95.1-1992 and had been tested in
accordance with the measurement methods and
procedures specified in IEEE1528.

The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF
exposure guidelines. SAR information on this
model phone is on file with the FCC and can be
found under the Display Grant section of www.
fcc.gov/oet/ea/fccid after searching on FCC ID :
2ACCJH127

Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the
maximum value. This is because the phone is
designed to operate at multiple power levels so
as to use only the power required to reach the
network. In general, the closer you are to a wireless
base station antenna, the lower the power output
of the phone. Before a phone model is available
for sale to the public, compliance with national
regulations and standards must be shown.

The highest SAR value for this model phone when
tested is 0.37 W/Kg for use at the ear and 1.33 W/
Kg for use close to the body.

While there may be differences between the SAR
levels of various phones and at various positions,
they all meet the government requirement for RF
exposure.

13 14

For body-worn operation, the phone meets FCC RF
exposure guidelines provided that it is used with a
non-metallic accessory with the handset at least 15
mm from the body.

Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.

Additional information on SAR can be found on the
Cellular Telecommunications & Internet Association
(CTIA) Web site: http://www.ctia.org/

The World Health Organization (WHO) considers
that present scientific information does not indicate
the need for any special precautions for use of
phones. If individuals are concerned, they may
choose to limit their own or their children’s RF
exposure by limiting the length of calls, or using
“hands-free” devices to keep phones away from
the head and body. Additional WHO information
about electromagnetic fields and public health are
available on the following website: http://www.who.
int/peh-emf.

Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy
and, if not installed and used in accordance with
the instructions, may cause harmful interference
to radio communications. However, there is no
guarantee that interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try
to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna;

• Increase the separation between the equipment

and receiver;

• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected;

• Consult the dealer or an experienced radio/ TV
technician for help.

Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.

15 16

For the receiver devices associated with the
operation of a licensed radio service (e.g. FM
broadcast), they bear the following statement:

This phone complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:

• This device may not cause harmful interference;

• This device must accept any interference

received, including interference that may cause
undesired operation.

Your phone is equipped with a built-in antenna. For
optimal operation, you should avoid touching it or
degrading it.

As mobile devices offer a range of functions,
they can be used in positions other than against
your ear. In such circumstances the device will be
compliant with the guidelines when used with a
headset or usb data cable.

If you are using another accessory ensure that
whatever product is used is free of any metal and
that it positions the phone at least 15 mm away
from the body.

Please note by using the device some of your
personal data may be shared with the main device.
It is under your own responsibility to protect
your own personal data, not to share with it with
any unauthorized devices or third party devices
connected to yours. For products with Wi-Fi
features, only connect to trusted Wi-Fi networks.
Also when using your product as a hotspot
(where available), use network security. These
precautions will help prevent unauthorized access
to your device. Your product can store personal
information in various locations including a SIM
card, memory card, and built-in memory. Be sure
to remove or clear all personal information before
you recycle, return, or give away your product.
Choose your apps and updates carefully, and install
from trusted sources only. Some apps can impact
your product’s performance and/or have access
to private information including account details,
call data, location details and network resources.

17 18

Note that any data shared with TCL Communication
Ltd. is stored in accordance with applicable data
protection legislation. For these purposes TCL
Communication Ltd. implements and maintains
appropriate technical and organizational measures
to protect all personal data, for example against
unauthorized or unlawful processing and accidental
loss or destruction of or damage to such personal
data whereby the measures shall provide a level of
security that is appropriate having regard to

• The technical possibilities available;

• The costs for implementing the measures;

• The risks involved with the processing of the

personal data, and;

• The sensitivity of the personal data processed.
You can access, review, and edit your personal

information at any time by logging into your user
account, visiting your user profile or by contacting
us directly. Should you require us to edit or delete
your personal data, we may ask you to provide us
with evidence of your identity before we can act on
your request.

Licenses .....................................

microSD Logo is a trademark.

The Bluetooth word mark and logos are
owned by the Bluetooth SIG, Inc. and any
use of such marks by TCL Communication
Technology Holdings Limited. and
its affiliates is under licence. Other
trademarks and trade names are those of
their respective owners.

TCL 5004S Bluetooth Declaration ID
D051164

The Wi-Fi Logo is a certification mark of
the Wi-Fi Alliance.

Google, the Google logo, Android, the
Android logo, Google Search TM, Google
Maps TM, Gmail TM, YouTube, Google
Play Store, Google Latitude TM, and
Hangouts
Inc.

TM

are trademarks of Google

19 20

The Android robot is reproduced or modified from
work created and shared by Google and used
according to terms described in the Creative
Commons 3.0 Attribution License (the text will
show when you touch Google legal in Settings >
About phone > Legal information)

(1)

.

You have purchased a product which uses the
open source (http://opensource.org/) programs
mtd, msdosfs, netfilter/iptables and initrd in object
code and other open source programs licensed
under the GNU General Public Licence and Apache
Licence.

You may download the source codes from https://
sourceforge.net/projects/tcl-mobile/files/. The
provision of the source code is free of charge from
the internet.

US Information Concerning the Federal
Communications Commission (“FCC”)
Requirements for Hearing Aid Compatibility
with Wireless Devices

When wireless devices are used near hearing
devices (such as hearing aids and cochlear
implants), users may detect a buzzing, humming,
or whining noise. Some hearing devices are
more immune than others to this interference,
and wireless devices also vary in the amount of
interference that they generate.

The wireless telephone industry has developed
ratings to assist hearing device users in finding
wireless devices that may be compatible with their
hearing devices. Not all wireless devices have been
rated. Wireless devices that are rated will have the
rating displayed on the box together with other
relevant approval markings.

The ratings are not guarantees. Results will vary
depending on the user’s hearing device and
hearing loss. If your hearing device is vulnerable to
interference, you may not be able to use a rated
wireless device successfully. Consulting with your
hearing health professional and testing the wireless
device with your hearing device is the best way to
evaluate it for your personal needs.

(1)

May not be available in all countries.

21 22

This smartphone has been tested and rated for
use with hearing aids for some of the wireless
technologies that the smartphone uses. However,
other wireless technologies may be used in this
smartphone that have not been tested for use
with hearing aids. It is important to try the different
features of your smartphone thoroughly and in
different locations to determine if you hear any
interfering noise when using this smartphone
with your hearing aid or cochlear implant. Consult
your wireless service provider about its return
and exchange policies, and for information about
hearing aid compatibility.

Hearing aid compatibility rating for this smartphone:
M3/T3. Reference ANSI C63.19 (2011).

How the ratings work

M-Ratings: Wireless devices rated M3 or M4

meet FCC requirements and are likely to generate
less interference to hearing devices than wireless
devices that are not labeled. M4 is the better or
higher of the two ratings.

T-Ratings: Wireless devices rated T3 or T4 meet
FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated wireless devices.
T4 is the better or higher of the two ratings. (Note
that not all hearing devices have telecoils in them.)

Hearing devices may also be measured for
immunity to this type of interference. Your hearing
device manufacturer or hearing health professional
may help you find results for your hearing device.
The more immune your hearing aid is, the less
likely you are to experience interference noise from
wireless devices.

For more information about the actions that
the FCC has taken with regard to hearing aid
compatibility with wireless devices and other steps
that the FCC has taken to ensure that individuals
with disabilities have access to telecommunications
services, visit www.fcc.gov/cgb/dro.

FCC ID: 2ACCJH127.
a) 20.19(f)(1): an explanation of the ANSI C63.19

rating system.

b) 20.19(f)(2)(i) specified disclosure for handsets

certified under ANSI C63.19 and not tested for
T-Coil operations in accordance with the guidance
issued by OET in KDB Publication 285076 D02
will require disclosure that the handset does not
meet the relevant rating(s) with respect to such
operation(s).

23 24

General information ................

• Internet address: tclusa.com

• Manufacturer: TCL Communication Ltd.

• Address: 5/F, Building 22E, 22 Science Park

East Avenue, Hong Kong Science Park, Shatin,
NT, Hong Kong

• Electronic labeling path: Touch Settings >
About phone > Regulatory & safety or press

*#07# to find more information about labeling
such as FCC ID.

Your phone is a transceiver that operates on
GSM (850/900/1800/1900 MHz) and UMTS
(B1/2/4/5/8), LTE Bands (B2/3/4/5/7/12/13/66).

(1)

,

Protection against theft

(1)

Your phone is identified by an IMEI (phone serial
number) shown on the packaging label and in the
phone’s memory. We recommend that you note
the number the first time you use your phone by
entering *#06# and keep it in a safe place. It may
be requested by the police or your carrier if your
phone is stolen. This number allows your phone to
be blocked preventing a third person from using it,
even with a different SIM card.

Disclaimer

There may be certain differences between the
user manual description and the phone’s operation,
depending on the software release of your phone
or specific carrier services.

TCL Communication Technology Holding
Limited. shall not be held legally responsible for
such differences, if any, nor for their potential
consequences, which responsibility shall be borne
by the carrier exclusively.

(1)

This may vary depending on country.

25 26

(1)

Contact your service provider to check service

availability.

Your mobile .........................

1

1.1 Keys and connectors

Ambient Light Sensor &
Proximity Sensor

LED Flash

Rear Camera

SIM &
microSD™
Tra y

Volume
Key

Front
Camera

Back

LED
Indicator

Microphone

Audio
Connector

USB Type-C /
Charger Port

Microphone

Recent
Apps

Home

NOTE: Devices and software are constantly
evolving—the screen images and icons you see here
are for reference only.

27 28

Speaker

Google
Assistant
Button

Power/
Lock Key

Back

• Tap once to return to the previous screen,
or to close a dialog box, options menu, or
notification panel.

Home

• From any application or screen, tap to
return to the Home screen. Touch and hold
to turn on Google Assistant, a program that
provides detailed information based on the
content detected on the screen.

Recent Apps

• Tap to view the applications you have open.

Power/Lock key

• Press: Lock the screen/Light up the screen.

• Press and hold: Show the pop-up menu to

select from Power off, Restart, Screenshot,
Airplane mode, or Emergency.

• Press and hold the Power key and Volume
down key at the same time to capture a

screenshot.

• Press and hold the Power key for at least 12
seconds to force reboot.

Volume buttons

• In call mode, adjusts the call volume.

• In Music/Streaming mode, adjusts the

media volume.

• In general mode, adjusts the ringtone
volume.

• Mutes the ringtone of an incoming call.

• In camera preview mode, press Volume up

or down to take a photo or press and hold
to take a burst shot.

NOTE: Devices and software are constantly
evolving—the screen images and icons you see here
are for reference only.

1.2 Setting up your phone

Your phone already has a NANO SIM card installed.
MicroSD cards (capacity up to 256GB) may be
purchased separately.

Install the SIM card /microSD card

Step 1. If you need to replace the NANO SIM card

and/or insert an optional microSD card, use the SIM
tool provided in the box to open the SIM tray.

29 30

Step 2. Remove the NANO SIM card/microSD card
tray.

Step 3. Position the SIM card and/or microSD card in
the tray correctly, aligning the cutout tab and gently
snap into place. Be sure the edges are aligned.

Step 4. Slide the tray slowly into the SIM tray slot. It
only fits one direction. Do not force into place. Keep
the SIM tool in a safe place for future use.

NOTE: The microSD card is sold separately.

Charge your phone

Charge the battery before using your phone by
inserting the small end of the charging cable into the
charger on page 33.

Charge your phone fully before turning it on and
starting the set up process. Insert the other end of
the USB cable into your wall charger and plug it into
a wall outlet.

31 32

WARNING: Only use the charger and cable supplied
with your device. Using incompatible chargers or
tampering with the charger port could damage your
device and void the warranty.

Activate your phone

Congratulations on your purchase of the TCL
SIGNA prepaid phone. For 60 days from the original
activation date, this phone may only be used with
Verizon prepaid service. Visit http://vzw.com/
prepaidunlockingpolicy for more details.

The first time you turn on your phone, you will need
to activate it. For information about activating your
phone or transferring your number from another
carrier to Verizon, go to http://vzw.com/activate. You
may also visit a Verizon store or call 866-893-7723.

33 34

1.3 Home screen

The Home screen provides quick access to all the
items (applications, shortcuts, folders and widgets)
you like to use most frequently.

Touch the Home symbol to get instant access to the
Home screen.

Notification bar

Touch and drag down to
open the notifications panel.

Google Search bar

1

to enter text search

2

to speak to Google

Back

Home

Touch
screen.

Touch
Assistant.

Favorite applications tray

Touch to enter the applications.
Touch and hold to move or change

applications.

Recent apps

The Home screen is provided in an extended format
with multiple panes to allow more space for adding
applications, shortcuts etc. To navigate to the
additional panes swipe your finger on the screen
horizontally to the left.

Swipe left to see more pages for Home screen
applications.

Auto-rotate screen

The auto-rotate functions allows the screen to be
displayed horizontally or vertically, depending on
how you hold the phone. Automatically change the
screen orientation from portrait to landscape by
turning the phone sideways to have a better screen
view.

From the Home screen, Swipe up to open the App
drawer, then tap Settings > Display > Advanced >

Auto-rotate screen to enable or disable the function.

1.3.1 Using the touchscreen

Tap

To access an application, tap it with your finger.

35 36

Touch & hold

Touch and hold an item on the screen to open
available options. For example, select a contact in
Contacts, touch and hold this contact, and an option
list will appear.

Drag

Touch and hold an item and drag it to another
location.

The phone also supports one finger zooming in

Photos. Double tap the screen to zoom in/out.

1.3.2 Status bar

From the Status bar, you can view both phone status
and notification information.

Slide down the status bar to view notifications and
slide down again to enter the Quick Settings Panel.

Swipe up to close it the Quick Settings Panel.

Notification panel

Slide/Swipe

Touch and slide the screen to scroll up and down the
applications, images, and web pages. You can slide
the screen horizontally too.

Flick

Similar to swiping, flicking is a lighter and quicker
stroke.

Multi-touch

Pinch or spread your thumb and index finger to
zoom in or out.

37 38

When there are notifications, slide down the Status
bar to open the Notification panel to read more
detailed information.

Clear all notifications
(ongoing notifications
will remain)

Quick Settings panel

Slide down the notification panel to open the Quick
Settings Panel. You can enable or disable functions

or change modes by taping the icons.

Touch the Settings icon, to view
the full list of settings.

1.3.3 Locking and unlocking your screen

• Choose your lock preference and follow the
prompts.

To lock phone screen

Press the Power/Lock key once to lock the screen.

To unlock the phone screen

Press the Power/Lock key once to light up the
screen. If applicable, draw the unlock pattern you
have created, or enter your PIN or password.

If you have chosen Swipe as the screen lock, you
can press the Power/Lock key to light up the
screen, then swipe up to unlock the screen.

To protect your phone and privacy, you can lock the
phone with a swipe, pattern, PIN, password or facial
recognition.

Creating a screen lock/unlock setting

• From the Home screen, swipe up to open the App
drawer, then tap Settings > Security > Screen
lock.

39 40

Double tap to enter
the detailed screen

Swipe up to
unlock the screen

Enter a password to unlock the screen

Reposition

Once the screen is turned on, swipe up from any
position on the screen to display the password input
panel. Then enter your lock screen password.

Use pattern unlock

Draw the same pattern you have set to unlock the
screen.

Use Face unlock

From the app list, touch Settings > Security > Face
recognition. Before using the face unlock, you need

to set a pattern/PIN/password.

Hold your phone 8-12 inches from your face. Position
your face in the square shown on the screen. For
best results, we suggest that the face key is enrolled
indoors and away from direct sunlight.

Enable Face unlock when screen turns on.

1.3.4 Personalizing your Home screen

Add

You can touch and hold a folder, an application or
a widget and drag the item to your preferred Home
screen.

Touch and hold an item, drag it to the desired
position and then release. You can move items both
on the Home screen and the Favorite applications
tray. Hold the icon on the left or right edge of the
screen to drag the item to another Home screen.

Remove

Touch and hold a folder, application, or widget, and
drag it up to the top of the screen to Remove icon,
then release.

Create folders

To improve the organization of shortcuts or
applications on the Home screen and the Favorite
applications tray, you can add them to a folder by
stacking one item on top of another. To rename a
folder, open it and tap the folder’s title bar to input
the new name.

Wallpaper customization

Touch and hold an empty area on the Home screen,
then tap Wallpapers to customize the wallpaper.

41 42

1.3.5 Widgets and recently used

applications

Widgets

Touch and hold the empty area on the Home screen,
then tap Widgets to display all widgets.

Move the selected widget by dragging it to your
preferred screen.

Recently used applications

To review recently used applications, tap the Recent
Apps icon. Tap a thumbnail window to open the

application to full screen.

Tap one thumbnail and swipe it up to close an
application.

Slide right and touch CLEAR ALL to activate the
system's one key boost which clears memory used
by recent applications.

1.3.6 Adjusting the volume

Using the volume button

Press the Volume key to adjust the volume. To
activate the vibrate mode, press the Volume down
or up key and touch . While in vibrate mode, press
the Volume down or up key and tap to activate
the silent mode.

Using the settings menu

From the Home screen, Swipe up to open the App
Drawer, then select Settings > Sound to set the
volume for media, ring, alarm and more.

43 44

Text input .............................

2

2.1 Using the on screen keyboard

Adjust the on screen keyboard orientation

Turn the phone sideways or upright to adjust the on
screen keyboard orientation. You can adjust it by
changing the settings. Go to Settings > Display >

Advanced > Auto-rotate screen

On screen keyboard settings

Other keyboards are available on your phone. Go to

Settings > System > Languages & input > Virtual
keyboard, select the keyboard you want to set up

and a series of settings will become available.

1

7

3

4

5

6

2

Enter text or numbers.

1

Tap to insert a period. Touch and hold to select

2

different puncuation symbols.

Tap to capitalize a letter. Touch and hold to CAPS

3

Lock (to type in all capital letters) and tap again
to turn off CAPS Lock.

Tap to switch to symbol and numeric keyboard.

4

Tap to insert a comma. Touch and hold to open

5

keyboard settings.

Tap to open an emoji list.

6

Tap to attach media.

7

45 46

2.2 Text editing

You can edit the text you enter.

• Touch and hold or double tap within the text you
want to edit.

• Drag the tabs to change the selected text.

• The following options will show: Cut, Copy, Share

and Select all.

You can also insert new text if preferred

• Tap where you want to type, or touch and hold
a blank space, the cursor will blink and a tab will
show. Drag the tab to move the cursor.

• If you have cut or copy any text, tap the tab to
show Paste which allows you to paste any text
you have previously copied.

Call, Call log and

3

Contacts ..............................

3.1 Call ..................................................

3.1.1 Making a call

To make a call, tap in the Favorite applications
tray.

1

2
3

5

4

Call log

1

Contacts

2

47 48

View the contact’s detailed information. You can

3

also edit, delete, share the contact, or send a
message to the contact.

Show the keypad.

4

Call the previewed number.

5

Touch and

hold to access

voicemail

Enter the desired number from the keypad and
tap to place the call or select a contact from
Contacts or Call Log by sliding or taping tabs and
then make the call.

The number you entered can be saved to Contacts
by tapping the Create new contact icon or the
Add to a contact icon .

If you make a mistake, you can delete the incorrect
digits by tapping .

To hang up a call, tap .

International call

To dial an international call, touch and hold to
enter “+”, then enter the international country prefix
followed by the full phone number and tap .

Emergency call

If your phone has network coverage, dial the
emergency number and tap to make an emergency
call. This works even without a SIM card and without
typing the PIN code.

49 50

3.1.2 Answering or rejecting a call

When you receive a call, a call window will be
presented on top of the screen. Touch DECLINE to
dismiss a call or ANSWER to answer a call.

Touch the call window to open the Phone call screen.

On the Phone call screen:

• Swipe Phone up to answer the call;

• Swipe Phone down to reject the call;

• Swipe Message up to reject the call by

sending a preset message.

• To mute incoming calls, press the Volume Key.

3.1.3 Calling your voicemail

Your voicemail is provided by your network to avoid
missing calls. It works like an answering machine
that you can consult at any time.

To access your voicemail, touch and hold .

If you receive a voicemail, appears on the Status
bar. Open the Notification panel and tap New

voicemail.

3.1.4 Setting up Voicemail

Follow the instructions provided by your mobile
phone service provider.

51 52

3.1.5 During a call

To adjust the volume during a call, press the Volume
button.

End the current call.

Tap once to activate the speaker during the

current call. Tap this icon again to deactivate
the speaker.

Tap to mute sound input and turn off the

microphone on the phone (you will hear the
caller, but the caller will not hear you). Tap this
icon again to turn the microphone back on and
unmute.

Display the keypad.

53 54

Tap to place the call on hold (you will not hear

the caller and the caller will not hear you). Tap
this icon again to resume the call.

Tap to make a video call.

To avoid accidental operation of the
touchscreen during a call, the screen will be
locked automatically when you put the phone
close to your ear; and it will be unlocked when
the phone is taken away from your ear.

3.1.6 Managing multiple calls

This phone can handle multiple calls at once.

Swap calls

When you accept two calls, tap the contact name
or number to switch between two lines. The current
call will be put on hold and you will be able to join
the other call.

Conference calls

You can set up a conference call as follows.

• Place a call to the first participant of the conference
call.

• Tap and then tap Add call to add another call.

(1)

Number of calls dependent upon your network

operator.

(1)

• Enter the phone number of the person you want
to add to conference and tap . You can also add
participants from Call log or Contacts.

• Tap to merge the calls and start the conference.

• Tap to end the conference call and disconnect

all callers.

3.1.7 Call settings

From the Call screen, tap and then tap Settings to
edit your Phone Settings, such as quick responses,
accessibility and speed dial settings.

Tap any option and follow the instructions.

3.2 Call log

View a call log of missed, outgoing and incoming
calls by tapping on the Call screen.

Tap item to view information or further operations,
you can launch a new call, send a message to the
contact or number, view detailed information of the
call, etc.

Touch and hold one of the contacts or phone
numbers in the call log to Copy number, Edit a
number before call, Block the number, or Delete.

55 56

Tap and select Call history to view all call log, or

or Clear all history to clear the entire call memory.

3.3 Contacts .......................................

Contacts enables quick and easy access to the

contact you want to reach.

You can view and create contacts on your phone
and synchronize them with your Gmail contacts or
other applications on the web or on your phone.

3.3.1 View your Contacts

3.3.2 Adding a contact

To see your contacts, tap from the App drawer.

1

2

3

4

Tap to delete selected contacts.

1

Tap to search contacts.

2

Tap a contact to open the Quick Contact Panel.

3

Touch and hold to select multiple contacts.

Add new contact.

4

Deleted contacts will also be removed from
other applications on the phone or web the
next time you synchronize your phone.

Tap in the contact list to create a new contact.

Enter the contact's name and other contact
information.

1

2

3

When finished, tap SAVE to save the contact

1

information.

Select a picture or take a photo for the contact.

2

Enter the contact information. Scroll down

3

to enter details for additional fields, such as
address and nickname.

57 58

Add/Remove from Favorites

(1)

To add a contact to favorites, you can tap a contact
to view details then tap . The contact will now
appear on your favorites list within the Phone
application.

To remove a contact from favorites, tap the star
on the contact details screen.

3.3.3 Editing your contacts

To edit contact information, tap in the contact
details screen.

3.3.4 Use Quick Contact for Android

Tap a contact in your contacts list to open Quick
Contact Information. You can then tap or the
number to make a call. To send a message, tap .

(1)

Only phone contacts and account contacts can be

added to Favorites.

59 60

The icons available on the Quick Contact panel
depend on the information you have for the contact
and the applications and accounts on your phone.

3.3.5 Importing, exporting and sharing
contacts

This phone enables you to import or export contacts
between your phone, NANO SIM card and phone
storage.

From the Contacts screen, tap to open the
options menu. To import/export contacts to/from
NANO SIM Card, phone or microSD card storage, go
to Settings > Import/Export.

You can share a single contact or several contacts
by sharing the contact's vCard via Bluetooth, Gmail,
etc.

Tap the contact you want to share, tap and
Share from the contact details screen. Select the
application to perform this action.

3.3.6 Displaying contacts

You can configure which list of contacts, for each
account, you want to display in the Contacts list.
From Contacts tap > Settings > Contacts to
display then you can choose which contacts to
display.

You can also choose your display preference. From
the Contacts list, tap Settings > Sort by to
sort the list by First name or Last name, as well as
viewing contact names by First name first or Last

name first.

3.3.7 Merging/Separating contacts

To avoid duplication, you can add any new contact
information to existing contacts in a single action.

Tap the contact which you want to add information
to, touch and touch Link.

Select the contact whose information you want to
merge with the first contact. The information from
the second contact is added to the first one, and the
second contact will no longer be displayed in the
Contacts list.

To separate contact information, tap the contact
whose information you want to separate, then tap

and tap View linked contacts, tap UNLINK to

confirm.

3.3.8 Synchronizing contacts in multiple
accounts

Contacts, data or other information can be
synchronized from multiple accounts, depending on
the applications installed on your phone.

To add an account, tap from the contacts list and
tap Settings > Accounts, or from the Home screen,
Swipe up the screen, then Settings > Accounts >
Add account.

Select the type of account you are adding; for
example, personal, corporate, Google or cloud.

As with other account setups, you need to enter
detailed information, such as username and
password.

61 62

You can remove an account to delete it and all
associated information from the phone. Tap the
account you want to delete, then tap Remove

Account to remove it.

Auto-sync

On the Accounts screen, turn on/off the
Automatically sync data to activate/deactivate this

function. When activated, all changes to information
on the phone or online will be automatically
synchronized.

Messaging ......................

4

4.1 Write a new message

You can create, edit, send and receive SMS and
MMS with this phone.

To access Messaging, tap .

On the message list screen, tap to create text/
multimedia messages.

1

2

3

Choose contacts

1

Send the text message

2

Insert emojis

3

63 64

Sending a text message

To add recipients, enter the name or phone number
of the recipient in the To bar. Tap the Type message
bar to enter the text of the message. When finished,
tap to send the text message.

Specific letters (accented) will also increase
the size of the SMS. This may cause multiple
SMS to be sent to your recipient.

4.2 Manage messages

When receiving a message, will appear on the
Status bar as a notification. Drag down the Status
bar to open the Notification panel. Tap the new
message to open and read it. You can also access
the Messaging application and tap the message to
open it.

Messages are displayed as a conversation.

Sending a multimedia message

MMS enables you to send video clips, images,
photos, animations, slides and sounds to other
compatible mobiles and email addresses.

An SMS will be converted to MMS automatically
when media files (image, video, audio) are attached
or subject or email addresses are added.

To send a multimedia message, enter the recipient's
phone number in the To bar. Tap the Type message
bar to enter the text of the message.

Tap to attach a picture, video or audio file.

When finished, tap to send the multimedia
message.

65 66

Tap a message to enter the message composing
screen:

• Tap to call the number.

To adjust message settings, tap and select

Settings on the message list screen.

Calendar and Clock ..........

5

5.1 Calendar ........................................

You can use Calendar to keep track of important
meetings, appointments, etc.

To view the calendar and create events, Swipe up
from the Home screen, then tap Calendar.

5.1.1 Multimode view

You can display the Calendar by Schedule, Day, 3
days, Week, or Month, tap to change your view.

5.1.2 To create new events

You can add new events from any Calendar view.

• Tap .

• Fill in all required information for this new event.

If it is a whole-day event, you can select All-day.

• To add invitees to an event, enter email addresses
separated by commas. Invitees will receive a
calendar invitation by email.

• When finished, tap Save from the top of the
screen.

To quickly create an event from the Week view
screens, tap an empty spot to select a target area
which will then turn , then tap the icon to create
the new event.

5.1.3 To delete or edit an event

To delete or edit an event, tap the event to enter the
details screen. Tap to edit the event, or tap and
then Delete to delete.

5.1.4 Event reminder

If a reminder is set for an event, the upcoming event
icon will appear on the Status bar as a notification
when the reminder time arrives.

Touch, hold and drag down the Status bar to open
the Notification panel and tap an event name to view
the Calendar notification list.

Tap the Back button to keep the reminders pending
in the Status bar and the Notification panel.

67 68

5.2 Clock ..............................................

Your mobile phone has a built-in clock.

To view the current time, world clock, alarm,
countdown and stopwatch, swipe up from the Home
screen, then open the Clock app by tapping the icon.

5.2.1 World clock

To view the world clock, tap within the Clock
screen.

Tap to add a time zone.

5.2.2 Alarm

From the Clock screen, tap to enter the Alarm
screen.

5.2.3 Timer

From the Clock screen, tap to enter the Timer
screen.

• Tap the digits to set the countdown time. Type
the time in hour, minute and second number
sequence.

• Tap to start the countdown.

Turn on to enable the alarm.

Tap to add a new alarm:

Tap an existing alarm to enter the alarm editing
screen.

Tap to delete the selected alarm.

69 70

Pause/
play

5.2.4 Stopwatch

From the Clock screen, tap to enter the Stopwatch
screen.

• Tap to start the Stopwatch.

• Tap LAP to show a list of records according to the

updated time.

• Tap to halt the total and lap times. These will
only restart after is tapped.

• Tap RESET to delete the record.

• Tap SHARE to share lap times via Message,

Bluetooth, Gmail and more.

Getting connected ............

6

To connect to the internet with this phone, you
can use the network or Wi-Fi, whichever is most
convenient.

6.1 Connecting to the internet

6.1.1 Network connection

The first time you turn on your phone with your SIM
card inserted, it will automatically configure your
network service.

5.2.5 Adjust Clock settings

Tap and then Settings to access Clock, Alarms
and Timers settings.

71 72

If the phone is not connected to the network, you
may connect to a Wi-Fi network. In the phone menu,
tap Settings > Network & internet > Wi-Fi.

To check the network connection you are using, tap

Settings > Network & internet > Mobile network >
Mobile data.

To enable data roaming

• Tap Settings > Network & internet > Mobile
network > Roaming.

• When data roaming is disabled, you can still
perform data exchange with a Wi-Fi connection
(refer to "6.1.2 Wi-Fi").

To set Network Mode

• Tap Settings > Network & internet > Mobile
network > Advanced > Network Mode.

6.1.2 Wi-Fi

You can connect to the internet when your phone
is within range of a wireless network. Wi-Fi can
be used on your phone even without a SIM card
inserted.

To turn Wi-Fi on and connect to a wireless network

• Tap Settings > Network & internet > Wi-Fi.

• Turn on .

• Once Wi-Fi is turned on, detected Wi-Fi networks

are listed.

• Tap a Wi-Fi network to connect to it. If the network
you selected is secured, you are required to enter
a password or other credentials (you may contact
the network operator for details). When finished,
tap CONNECT.

73 74

To enable notification when a new network is
detected

When Wi-Fi is on and the network notification
is activated, the Wi-Fi icon will appear on the
Status Bar whenever the phone detects an available
wireless network within range. The following steps
activate the notification function when Wi-Fi is on:

• Tap Settings > Network & internet > Wi-Fi >
Wi-Fi preferences > Advanced > Open network
notification

• Turn on Open network notification .

To add a Wi-Fi network

When Wi-Fi is on, you may add new Wi-Fi networks
according to your preference.

• Tap Settings > Network & internet > Wi-Fi > Add
network

• Enter the name of the network and any required
network information.

• Tap SAVE.

To forget a Wi-Fi network

The following steps prevent automatic connections
to networks which you no longer wish to use.

• Turn on Wi-Fi, if it’s not already on.

• On the Wi-Fi screen, tap Saved networks.

• Tap the name of the saved network and tap

FORGET in the dialog that opens.

To pair/connect your phone with a Bluetooth
device

6.2 Connecting to a Bluetooth device

Bluetooth is a short-range wireless communication
technology that you can use to exchange data, or
connect to other Bluetooth devices for various uses.

To turn on Bluetooth

• Tap Settings > Connected devices > Connection
preferences > Bluetooth.

• Turn on .

• Tap + Pair new device.

Your device name and other available devices will
appear on screen.

To rename your device

• Tap Settings > Connected devices > Connection
preferences > Bluetooth.

• Tap Device name.

• Enter a name, and tap RENAME to confirm.

To exchange data with another device, you need
to turn Bluetooth on and pair your phone with the
Bluetooth device with which you want to exchange
data.

• Tap Settings > Connected devices > Connection
preferences > Bluetooth.

• Tap + Pair new device.

• Tap a Bluetooth device you want to pair your

phone with in the list.

• In the dialog that pops up, tap PAIR to confirm.

• If the pairing is successful, your phone will be

connected to the device.

To disconnect/unpair from a Bluetooth device

• Tap beside the device you want to unpair.

• Tap FORGET to confirm.

75 76

6.3 Connecting to a computer via USB

With a USB cable, you can transfer media files and
other files between your phone and a computer.

To connect your phone to the computer

Use the USB cable that came with your phone to
connect the phone to a USB port on your computer.
You will receive a notification that the USB is
connected.

Everytime you connect the phone via USB, a
debugging dialogue box pops up, tap ALLOW to
allow data exchange between your phone and
computer, or tap DENY to use USB for charging only.

When you tap ALLOW, open the Notification panel
and tap USB file transfer turned on, choose the
way in which you want to transfer files. By default,
File transfer is selected.

You can also tap Other USB options directly to
choose the way in which you want to transfer files.

Before transferring media to a computer,
ensure the phone and computer have the most
up-to-date version of media player installed.

6.4 Sharing a mobile data connection

You can share your phone's mobile data connection
with a single computer via a USB cable (USB
tethering) or with up to four devices at once via
Bluetooth (Bluetooth tethering) or Wi-Fi (mobile
hotspot).

The functions below may incur additional
network charges from your network operator.
Extra fees may also be charged in roaming
areas.

To share your phone's data connection via USB
and Bluetooth, or as a Wi-Fi hotspot

Go to Settings > Network & internet > Hotspot &
tethering to activate these functions.

To rename or secure your mobile hotspot

When mobile hotspot is activated, you can rename
your phone's Wi-Fi network (SSID) and secure it.

• Tap Settings > Network & internet > Hotspot &
tethering > Wi-Fi hotspot.

• Tap Set up Mobile Hotspot to rename the network
SSID or set your network security.

• Tap SAVE.

77 78

6.5 Connecting to virtual private networks

Virtual private networks (VPNs) allow you to connect
to the resources inside a secured local network from
outside that network. VPNs are commonly deployed
by corporations, schools, and other institutions so
that their users can access local network resources
when not inside that network, or when connected to
a wireless network.

To add a VPN

• Tap Settings > Network & internet > Advanced >

VPN and then tap .

• On the screen that opens, follow your network

administrator's instructions to configure each
component of the VPN settings.

• Tap SAVE.

The VPN is added to the list on the VPN settings
screen.

To connect/disconnect to/from VPN

To connect to a VPN:

• Tap Settings > Network & internet > Advanced >
VPN.

• The VPNs you have added are listed. Tap the VPN
you want to connect with.

• In the dialog that opens, enter any requested
credentials and tap CONNECT.

To disconnect from a VPN:

• Tap the VPN you want to disconnect from. In the
dialog that opens, tap DISCONNECT.

To edit/delete a VPN

To edit a VPN:

• Tap Settings > Network & internet > Advanced >
VPN.

• The VPNs you have added are listed. Tap the
icon next to the VPN you want to edit.

• After editing, tap SAVE.

To delete a VPN:

• Tap the icon next to the selected VPN, then tap
FORGET to delete it.

79 80

Multimedia applications ..

7

7.1 Camera ..........................................

Your mobile phone is fitted with a camera for taking
photos and videos.

Before using the camera, make sure that you remove
the protective lens cover to avoid affecting your
picture quality.

To take a photo or video, tap the Camera app in
your Favorite applications tray or open the Camera
App within the App Drawer, by swiping up from the
Home screen, or double click the Power Button to
quick launch the Camera App.

8

1
2

3

4

9

10

11

5

6

7

Tap to turn on/off the camera flash.

1

Take a timed photo.

2

Tap to turn on/off HDR.

3

Tap to select photo size.

4

Zoom in/out.

5

Choose Pro, Video, Auto and Filter via the

6

Camera Mode carousel.

7

Switch between front/back camera.

Open settings.

8

Pinch fingers together to zoom out, or spread

9

fingers apart to zoom in.

View the photos or videos you have taken.

10

Capture a photo.

11

To take a photo

The screen acts as the viewfinder. First, position the
object or landscape within the viewfinder, tap the
screen to adjust the image focus to a specific point
or object, and tap the Capture button or press
the Volume key to take a photo. The photo will be
automatically saved. You can also touch and hold
to take burst shots.

81 82

To take a video

7.1.1 Modes and settings

Swipe to the right on the Camera Mode carousel
to enter Video Mode, then tap the Record Button

to start video recording. You can also tap the
Camera Shutter icon to take a picture during
video recording.

Tap to pause video recording and tap again to
continue. Tap to stop recording. The video will be
automatically saved.

Further operations when viewing a picture/video
you have taken

• Slide left or right to view the photos or videos you

have taken.

• Tap , then Gmail/Bluetooth/MMS/etc. to share

the photo or video.

• Tap to return to Camera.

Slide left or right to switch between modes.

• PRO

Pro camera mode lets you fine-tune parameters
and gives you full control over ISO, WB exposure
time, aperture, shutter speed and more.

• VIDEO

Tap to access video mode.

• AUTO

Auto is the default mode for Camera.

• FILTER

Tap to preview the viewfinder with live filter
applied. Tap any filter to apply it.

Settings

Tap to set more options:

• Photo size

Tap to select photo size.

• Video quality

Tap to select video quality.

• Volume button function

Tap to enable the Volume button to move between
the following options: Shutter, Zoom and Volume.

83 84

• Touch to capture

Tap to turn on/off. Once turned on, the image will
be captured by simply touching the viewfinder
screen.

• Grid

Tap to turn on/off. It divides the screen into equal
parts and helps you take better photos by making
it simple to align elements such as the horizon or
buildings, to the lines in the grid.

• Storage

Tap to choose between phone and SD card
storage when an SD card is inserted. The default
is phone storage.

• Save location information

Turn on to tag photos and videos with your
location. This option is available when the GPS
location service is enabled.

• Shutter sound

Tap to turn on/off shutter sound when capturing.

• Reset settings

Tap to reset the camera to its factory default
settings.

7.2 Viewing Photos or Videos ........

Google Photos acts as a media player to view,
organize, share, and edit all your photos and videos.

To view the photos you have taken, swipe up from
the Home screen to access the App Drawer and
select Google Photos.

Album view in

Google Photos

Full-screen

picture view

85 86

Pictures and videos are displayed by albums in
Google Photos.

Working with pictures

You can work with pictures by rotating or cropping
them, sharing them with friends, and setting them as
a contact photo or wallpaper.

Find the picture you want to work on, and tap the
picture to enter the full-screen picture view.

Tap to Share the picture via messaging, Gmail,
and more.

Tap to Edit the picture. You can add a filter,
adjust the picture color, and crop, straighten or
rotate the picture.

Tap for Information on the date, location the
photo was taken, MB size and camera settings.

Tap to Delete the picture.

Tap to Print or set the picture as a contact photo
or wallpaper.

While in album view, touch and hold a picture for
additional features and options in Google Photos.

8

8.1 Other applications

The previous applications in this section are
preinstalled on your phone. To download and install
more 3rd party applications, use the Google Play
Store application.

Others ...............................

(1)

(1)

Application availability depends on country and

operator.

87 88

9

Google apps are preinstalled on your phone to
improve work efficiency and help you enjoy life.

This manual briefly introduces the apps. For detailed
features and user guides, refer to related websites
or the introduction provided in the apps.

We recommend you register with a Google account
to enjoy all the functions.

Google applications .......

9.1 Chrome

A web browser with which you can surf the internet.

Your bookmarks, browsing history, and settings
across all devices with the browser installed can be
synchronized with your Google account.

9.3 Maps

Google Maps offers satellite imagery, street maps,
360° panoramic views of streets, real-time traffic
conditions, and route planning for traveling by foot,
car, or public transportation. By using this application,
you can get your own location, search for a place,
and get suggested route planning for your trips.

9.4 YouTube

YouTube is an online video-sharing application which
allows users to upload, view, and share videos.
Available content includes video clips, TV clips,
music videos, and other content such as video
blogging, short original videos, and educational
videos. It supports a streaming function that allows
you to start watching videos almost as soon as they
begin downloading from the internet.

9.2 Gmail

As Google's web-based email service, Gmail is
configured when you first set up your phone. With
this application, you can send and receive emails,
manage emails by labels, archive emails, etc. Emails
can be automatically synchronized with your Gmail
account.

89 90

9.5 Drive

A file storage and synchronisation service created
by Google, which allows users to store files in the
cloud, share and edit files.

Files in Drive are kept secure and can be accessed
from any device by logging in to your Google
account. Files or folders can be shared privately with
other Google account users.

9.6 Play Store

9.8 Play Movies & TV

Serves as the official app store for the Android
operating system, allowing users to browse and
download applications and games. Applications are
either free of charge or at a cost.

In Play Store, search for the app you need, download
it and then follow the installation guide to install
the app. You can also uninstall, update an app, and
manage your downloads.

9.7 YouTube Music

YouTube Music is a music streaming service
developed by YouTube, and a subsidiary of Google.
You can play music files stored on your device or
create an account to explore more music.

You can download and listen to a large number
of songs for a monthly fee. In addition to offering
music streaming for internet-connected devices, the
YouTube Music app allows music to be stored and
listened to offline. Songs purchased through the
YouTube Music app are automatically added to the
user's account.

With Google Play Movies & TV you can rent or
purchase on demand videos and TV shows to watch
instantly on your phone. All purchases can also
be downloaded to your phone to watch without
streaming.

9.9 Files

Files displays all data stored on the phone, including
both external SD card and internal storage, such as
applications, media files downloaded from Google
Play Store, YouTube or other locations; Videos,
pictures or audios you have captured; other data
transferred via Bluetooth, USB cable, etc.

9.10 Duo

A video chat mobile app.

With phone numbers verified, users can easily video
call people from their contact list.

91 92

9.11 Google Assistant

The TCL SIGNA has a dedicated hardware button
for Google Assistant.

• Default — Single press to activate

Default mode is the same as launching the Google
Assistant by long-pressing on the home button.

If you prefer to turn the Google Assistant button off,
see Settings --> System --> Gestures --> Google
Assistant Key (toggle on or off)

10

Open Settings from the App Drawer by swiping up
from the Home Screen and tapping the Settings Icon

tapping the Settings Icon .

Settings ........................

, or swipe down from the Notification Bar and

10.1 Network & internet

10.1.1 Wi-Fi

Using Wi-Fi you can access the internet without using
your network data or NANO SIM card whenever you
are in range of a wireless network. The only thing
you have to do is to enter the Wi-Fi screen and
configure an access point to connect your phone to
the wireless network.

For detailed instructions on using Wi-Fi, refer to

"6.1.2 Wi-Fi".

10.1.2 Mobile network

You can set Mobile data, Roaming, Data usage,
Network Mode and Access Point Names etc. in

this menu.

93 94

10.1.3 Data Saver

By enabling Data saver, you can reduce data usage
by preventing some apps from sending or receiving
data in the background.

Data usage is measured by your phone, and
your operator may count differently.

10.1.4 Hotspot & tethering

This function allows you to share your phone's
mobile data connection via USB and Bluetooth, or
as a portable Wi-Fi hotspot (refer to "6.4 Sharing a

mobile data connection").

10.1.8 Private DNS

Tap to select private DNS mode.

10.1.9 View Verizon account

Tap to view Verizon account.

10.1.10 Wireless Emergency Alerts

Tap to enter wireless emergency alert settings,
including whether to show threats and alert tones.

10.1.11 Enable Emergency Alert Broadcasts

Tap to turn on/off the EAB function.

10.1.5 Wi-Fi Calling

Wi-Fi Calling allows your device to make a voice call
over a Wi-Fi network.

10.1.6 Airplane mode

Turn on Airplane mode to simultaneously
disable all wireless connections including Wi-Fi,
Bluetooth and more.

10.1.7 VPN

For more information on VPN, refer to "6.5
Connecting to virtual private networks".

95 96

10.2 Connected devices

Tap to set the connected devices for your phone,
such as Bluetooth, Printing, USB, etc.

10.3 Apps & notifications

Tap to view details about the applications installed
on your phone, to manage their data usage or force
them to stop.

In the Notifications menu, you can configure
whether to block the notifications from this app, hide
sensitive content, etc.

In the Permission manager menu of an application,
you can grant permissions for the app, such as
allowing the app to access your Camera, Contacts,

Location, etc.

10.8 Privacy

Tap to set the permissions, account activity and
personal data of your phone.

10.4 Battery

Tap any category in the battery management screen
to view its power consumption.

10.5 Display

In this menu, you can adjust your screen brightness,
wallpaper, sleep time, font size, and more.

To rotate screen contents when device is rotated,
tap Auto-rotate screen.

10.6 Sound

Tap to adjust call and notification ringtones, music,
and other audio settings.

10.7 Storage

Use these settings to monitor the total and available
space on your phone and microSD card.

97 98

10.9 Location

Tap to set whether to allow an app to access your
device's location. You can set allowing all the time, or
only while the app is in use.

10.10 Security

Tap to set Screen lock, Face unlock, Smart Lock,
Device administrators, SIM card lock, Encryption &
credentials, etc.

10.11 Accounts

Tap to add, remove, and manage your email and
other supported accounts. You can also use these
settings to control how and whether all applications
send, receive, and synchronize data on their
own schedules, and whether all applications can
synchronize user data automatically.

Tap Add account to add an account for the selected
app.

10.12 Accessibility

Use the Accessibility settings to configure any
accessibility plug-ins you have installed on your
phone.

10.15.2 Gestures

Tap to set gestures such as Power key shortcut,
Google Assistant button, System navigation, Prevent
ringing.

10.13 Digital Wellbeing & parental

controls

In this menu you can find how much time you have
spent on the phone and even on each app. You can
customize a time limit for using the phone.

In addition, parents are able to restrict their children's
usage to manage their screen time.

10.14 Google

Tap to configure your Google account and services
settings.

10.15 System

10.15.1 Languages & input

Tap to configure language settings, the on screen
keyboard, voice input settings, pointer speed, etc.

99 100

10.15.3 Date & time

Use Date & time settings to customize your
preferences for how date and time are displayed.

10.15.4 Backup

Turn on to back up your phone’s settings and
other application data to Google servers. If you
replace your phone, the settings and data you’ve
backed up will be restored onto the new phone
when you sign in with your Google account. If you
mark this option, a wide variety of settings and data
are backed up, including your Wi-Fi passwords,
bookmarks, a list of the applications you’ve installed,
the words you’ve added to the dictionary used by
the on screen keyboard, and most of the settings
that you configure in the Settings application. If
you unmark this option, you stop backing up your
settings, and any existing backups are deleted from
Google servers.

10.15.5 Reset options

Tap to Reset Wi-Fi, mobile & Bluetooth, Reset
app preferences, Erase all data (factory reset), or
Reset settings.

11

Making the most of

your phone .......................

10.15.6 Multiple users

You can share this device with other people by
creating additional users. Each user has their
own space, which they can customize with apps,
wallpaper, and so on. Users can also adjust device
settings such as Wi-Fi that affect everyone.

10.16 About phone

This contains information such as Device name,
Legal information, Model & hardware, Android
version, Build number, etc.

10.17 System updates

Tap to check for system updates.

101 102

11.1 FOTA Upgrade

Use the FOTA (Firmware Over The Air) Upgrade tool
to update your phone's software. To access System

updates, Swipe up the Home screen and select
Settings > System updates.

If you want to update the system, tap Check for
new system update and when that’s finished, your

phone will have the latest version of the software.
Turn on data connection or Wi-Fi before searching
for updates. Settings for auto-check frequency are
also available once you restart the phone. With auto­check selected, a dialog advising of a new system
version will appear on the screen and a notification
will appear in the status bar. You can choose to
download the update, or ignore.

To avoid errors in locating the correct update
packages, do not change your default storage
location during FOTA downloading or updating.

12

Standard accessories

1. Wall Charger

2. Type-C USB Cable

3. Quick Start Guide and warranty information

4. Product Safety Information

5. SIM Tray Ejector Pin

6. LCD sticker

7. Verizon SIM Card

Accessories .....................

•Accessoriesdependoncountries.

•Only usethe TCLaccessories includedwith

your device.

13

1 YEAR LIMITED

WARRANTY .....................

For information on warranty of your device, visit the
USA and Canada websites at https://www.tclusa.
com/mobile/warranty.

WARNING: Cancer and Reproduction
Harm-www.P65Warmings.ca.gov.

Electronic Information

For more information on Electronic Recycling:

1) Visit TCL Electronic Recycling Program website
at https://www.tclusa.com/mobile/accessibility­compliance/tcl-mobile-electronic-recycling­program.html or

2) Call TCL US Customer Support at 1-855-224-

4228.

TCL Communication Technology Holdings

Limited.

reserves the right to alter material

or technical specification without prior notice.

TCL is a registered trademark of TCL

Technology Group Corporation © 2020 TCL

Technology Group Corporation.

103 104

14

Before contacting the service center, you are advised
to follow the instructions below:

• To have optimal operation, fully charge the battery.

• To improve the phone’s performance, remove

unnecessary files or apps on your phone.

• To update your system software, use the System
Updates command in your phone’s settings.

• To set your phone to factory default, use the
Backup & Reset in the phone’s settings. All your
phone data will be lost permanently. It is strongly
advised to fully back up your phone before
resetting.

My phone can't be switched on

• When the phone can't be switched on, charge for
at least 10 minutes to ensure the minimum battery
power needed. Then switch it on again.

My phone has not responded for several minutes

• If your phone doesn’t respond, turn off your phone
by pressing and holding the Power key until it
turns off and then restart it again.

• If your phone has a removable battery, remove the
battery and re-insert it, then restart the phone.

Troubleshooting .............

105 106

My phone turns off by itself

• When your phone turns off by itself, make sure
that the Power key is not accidentally pressed.

• Check the battery charge level.

• Check your phone’s settings for turning off the

phone at a certain time.

• If it still doesn't work, Factory reset the phone via
the Backup & reset in the phone’s Settings. Make
sure you have backed up your data.

My phone can't charge properly

• Make sure that you are using the proper charger
that comes with the phone.

• If your phone has a removable battery, make sure
that your battery is inserted properly and the
battery terminal makes good contact with the
phone. It must be inserted before plugging in the
charger.

• Make sure that your battery is not completely
discharged; if the battery power has been
discharged for a long time, it may take around 10
minutes to display the battery charging indicator
on the screen.

• Make sure that charging is carried out under
normal conditions (0°C (32°F) to 55°C (131°F)).

• When abroad, check that the voltage input is
compatible.

• Check that the charging port is secured and not
damaged.

My phone can't connect to a network or "No
service" is displayed

• Try connecting to the network by moving to
another physical location.

• Verify the network coverage with your carrier in
your current area.

• Check with your carrier that your SIM card is valid.

• Make sure your phone’s setting is not in airplane

mode.

• If you are away from your carrier’s network,
you may need to enable roaming in the phone’s
settings to connect to another network. Roaming
charges may apply.

My phone can't connect to the internet

• Make sure that Cellular Data internet service is
available in your wireless service plan.

• Check your phone's settings. Make sure Cellular
Data is enabled or Wi-Fi connected.

• Make sure that you are in a place with network
coverage for cellular data or Wi-Fi internet
connection.

• Try connecting at a later time or another location.

Invalid SIM card

• Make sure that the SIM card has been correctly
inserted (see "Inserting or removing the SIM
card").

• Make sure that the chip on your SIM card is not
damaged.

• Make sure that the service of your SIM card
matches the network you’re on.

My phone can't make outgoing calls

• Make sure that you have dialed a valid number and
have tapped Call on your phone.

• For international calls, check the country and area
codes.

• Make sure that your phone is connected to a
network, and the network is not overloaded or
unavailable.

• Check your subscription status with your carrier.

• Make sure that you have not barred outgoing

calls.

• Make sure that your phone is not in airplane mode.

My phone can't receive incoming calls

• Make sure that your phone is switched on and
connected to a network.

• Check for overloaded or unavailable network.

• Check your subscription status with your carrier.

107 108

• Make sure that you have not forwarded incoming
calls.

• Make sure that you have not barred certain calls.

• Make sure that your phone is not in airplane mode.

The caller’s name/number doesn't appear when a
call is received

• Check that you have subscribed Caller ID service
with your carrier.

• Your caller may have concealed their name or
number.

I can't find my contacts

• Make sure that your SIM card is not broken.

• Make sure that your SIM card is inserted properly.

• Import all contacts stored in SIM card to phone.

The sound quality of the calls is poor

• Adjust the volume during a call by pressing the

Volume up/down key.

• Check the network strength. Move to a location
with stronger signal strength.

• Make sure that the receiver, connector or speaker
on your phone is clean.

I can't use the features described in the manual

• Check with your carrier to make sure that your
subscription includes this service.

• Make sure that this feature doesn't require any
additional accessory.

When I select a number from my contacts, the
number can't be dialed

• Make sure that you have correctly recorded the
number in your file.

• Make sure that you have selected the country
code when calling an international number.

I can't add a contact

• Make sure that your SIM card contact list is not
full; if full, delete some files or save the files to the
phone.

My callers can't leave messages on my voicemail

• Contact your network carrier to check service
availability.

• Set up your voicemail with your carrier, so that
your caller can leave a message.

I can't access my voicemail

• Make sure that your carrier’s voicemail number is
correctly entered in "Voicemail number".

• Try later if the network is busy.

I can't send/receive MMS

• Check your phone memory as it might be full.

• Contact your network carrier to check service

availability and MMS parameters.

109 110

• Verify the server center number or your MMS
profile with your carrier.

• The server center may be swamped. Try again
later.

• Start a new Messaging string. Your messaging
string may have reached its limit.

SIM card PIN locked

• Contact your network carrier to obtain the PUK
(Personal Unblocking Key) code.

I can't connect my phone to my computer

• Install Smart Suite on your phone via Google Play
store.

• Check that your USB driver is installed properly.

• Open the Notification panel to check if the Smart

Suite Agent has been activated.

• Check that you have marked the USB debugging
checkbox.

• Check that your computer meets the requirements
for Smart Suite installation.

• Make sure that you’re using the right cable from
the box.

I can't download new files

• Make sure that there is sufficient phone storage
space for your download.

• Select the microSD card as the location to store
downloaded files.

• Check your subscription status with your carrier.

The phone can't be detected by others via
Bluetooth

• Make sure that Bluetooth is turned on and your
phone is visible to other users.

• Make sure that the two phones are within the
Bluetooth detection range.

The battery drains too fast

• Make sure that you follow the complete charge
time (minimum 200 minutes).

• After a partial charge, the battery level indicator
may not be exact.

• Wait for at least 10 minutes after removing the
charger to obtain an exact indication.

• Adjust the brightness of screen as appropriate.

• Extend the email auto-check interval for as long

as possible.

• Update news and weather information on manual
demand, or increase their auto-check interval.

• Exit background-running applications if they are
not being used for extended periods of time.

• Deactivate Bluetooth, Wi-Fi, and/or location when
not in use.

111 112

The phone becomes warm following prolonged
calls, game playing, internet surfing or running
other complex applications

• This heating is a normal consequence of the CPU
handling a large amount of data. Ending the above
actions will make your phone return to normal
temperature.

After Factory data reset is performed, I can't
use my phone without entering Google account
credentials

• After reset is performed, you must enter the
original Google account credentials that were
used on this phone.

• If you don’t remember your Google account
credentials, complete Google account recovery
procedures.

• If you still cannot access your phone, submit an
inquiry to the authorized repair center. Please
note: this will not be covered under the limited
warranty.

The phone doesn't ring when a call or message
arrives

• Make sure that Do Not Disturb mode (go to
Settings > Sound > Do Not Disturb) is not activated.

• Press the Volume up/down key to adjust volume.

I forget some passwords/codes/keys on phone

• Perform Factory data reset.

• If you still cannot access your phone, submit an

inquiry to the authorized repair center. Please
note: this will not be covered under the limited
warranty.

113 114

15

Processor :

1.9 GHz Quad-Core

Platform :

Android 10

Memory :

16GB ROM + 2GB RAM

Dimensions (LxWxD) :

5.76” x 2.80” x 0.37”

Weight :

5.64 oz

Display :

5.5" touchscreen with HD+ 18:9 (720X1440)

Network :

GSM: 850/900/1800/1900

Specifications .................

(Band frequency and data speed are operator
dependent.)

GPS :

A-GPS

Connectivity :

• Bluetooth 4.2

• Wi-Fi 802.11a/b/g/n/ac

• 3.5 mm audio jack

• USB Type C

Camera :

• 8MP rear camera with LED flash

• 5MP front camera with screen flash

Audio supported formats :

Playback: AAC/HE-AAC v1/HE-AAC v2, AMR, AWB,
MIDI, MP2, MP3, OGG VORBIS, WAV, APE, FLAC

Recording: AAC, AMR, AWB, OGG, ADPCM

UMTS: B1/2/4/5/8

LTE: B2/3/4/5/7/12/13/66

115 116

Battery

(1)

:

Capacity: 3000 mAh

Expansion Slot :

microSD™ memory card
(Sold separately)

SD Support microSD™ up to 256GB

Special Features :

• Light Sensor

• Proximity Sensor

• E-Compass

• HAC Rating: M3/T3

Note: Specifications are subject to change without
prior notice.

(1)

The original battery has undergone rigorous safety

inspections to meet qualification standards. The
battery is not removable from the phone and doing so
will void the warranty. Phone may be serviced only by
an authorized TCL service center.

117 118

English - CJA2FH0LCAAA