TCL iQool-C2MS12K12K, iQool-C3MS9K9K9K User And Installation Manual
USER AND INSTALLATION
MANUAL
SMART WIFI CONTROLLED CEILING MOUNTED
MULTI CASSETTE AIR CONDITIONER
Thank you for choosing a TCL Air Conditioner
Please read this user manual before using this innovative
Air Conditioner and keep it safe for future reference.
Double
iQool-C2MS12K12K
2 x 12,000 BTU Cassettes
Triple
iQool-C3MS9K9K9K
3 x 9,000 BTU Cassettes
2
CONTENTS
CONTENTS 2
SAFETY INSTRUCTIONS 3
HOW AIR CONDITIONERS WORK 5
OPERATION 6
PARTS 6
PANEL 7
REMOTE CONTROL 8
SETTING UP THE REMOTE 9
DISPLAY PANEL 9
FUNCTIONS 10
WIFI CONTROL 13
BEFORE YOU START 13
DOWNLOAD THE APP TO YOUR PHONE 13
ACTIVATING THE APP 14
REGISTER THE APP 14
EMAIL REGISTRATION 14
SMS REGISTRATION 15
FORGOTTEN PASSWORD 15
CONNECTION METHODS AVAILABLE FOR SETUP 16
CHANGING BETWEEN CONNECTION TYPES 16
ADDING A DEVICE 16
CONNECTING USING CF MODE (QUICK CONNECTION) 17
CONNECTING USING AP MODE (ALTERNATIVE METHOD) 18
USING THE TIMER FUNCTION 21
MORE SETTINGS 22
MAINTENANCE 23
END OF SEASON 24
START OF SEASON 24
REPLACING THE BATTERIES 24
INSTALLATION GUIDE 25
TOOLS RECOMMENDED FOR INSTALLATION 27
INSTALLATION OF THE INDOOR CASSETTE UNIT 28
DRAINAGE PIPE INSTALLATION 31
PANEL INSTALLATION 33
INSTALLATION OF THE OUTDOOR UNIT 34
CONDENSATE DRAINAGE OF THE OUTDOOR UNIT 34
REFRIGERANT PIPE INSTALLATION 35
FLARING THE PIPES 35
ELECTRICAL CONNECTION OF THE AIR CONDITIONER 39
ELECTRICAL WIRING DIAGRAMS 40
TROUBLESHOOTING AND SELF DIAGNOSIS 41
WIFI CONTROL TROUBLESHOOTING 45
TECHNICAL SPECIFICATION 46
APPENDIX 47
3
SAFETY INSTRUCTIONS
IMPORTANT!
Carefully read the instructions before operating the unit
This appliance comprises of multiple cassette units and an outdoor unit. The cassettes are
designed exclusively for indoor installations while the external condenser can be installed
outside while still away from flood water or snow line.
Always place the unit on a dry and stable surface. Install the outdoor unit on a wall with
wall-mounting brackets or fix to a floor slab with special floor mounting slab bolts or
brackets away from flood or snow lines.
This appliance is intended for permanent installation into a fixed structure, and should not
be installed on vehicles.
The outdoor part of the air conditioner unit must always be stored and transported upright,
otherwise irreparable damage may be caused to the compressor; if in doubt we suggest
waiting at least 24 hours before starting the unit.
European Union regulations requires for an F-Gas trained engineer to handle any
operation where non-qualified intervention could cause fluorinated gas to escape. A
commissioning certificate must be issued with any installation.
This air conditioner contains R410a.
If you are in any doubt about the suitability of your electrical supply have it checked and, if
necessary, modified by a qualified electrician.
This air conditioner has been tested and is safe to use. However, as with any electrical
appliance - use it with care.
Disconnect the power before dismantling, assembling or cleaning.
Never connect the unit to an electrical outlet using an extension cord. Both the indoor and
outdoor units must be hardwired by a qualified electrician.
Never operate this appliance if the cord is damaged. Ensure the power cord is not
stretched or exposed to sharp objects or edges.
A damaged supply cord should be replaced by the manufacturer or a qualified electrician in
order to avoid a hazard.
Avoid touching any moving parts within the appliance.
Never insert fingers, pencils or any other objects through the guard
This appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities. It is also not intended for use by those with a lack
of experience and knowledge, unless they have been given supervision or instruction
concerning the use of the appliance by a person responsible for their safety. Do not leave
children unsupervised with this appliance.
Do not clean the unit by spraying it or immersing it in water.
Any service other than regular cleaning or filter replacement should be performed by an
authorized service representative or a qualified air conditioning engineer. Failure to comply
could result in a voided warranty.
This air conditioner is intended for cooling / heating a room to a suitable level for human
comfort, and should not be used for any other purpose such as cooling food.
Avoid restarting the air conditioning unit unless 3 minutes have passed since being turned
off. This prevents damage to the compressor.
Never use the mains as a switch to start and turn off the air conditioning unit. Use the
provided ON/OFF button located on the remote control.
The indoor unit should not be installed in laundry or wet rooms.
After cleaning the mesh filter, reinstall it as soon as possible; do not operate the unit
without the mesh filter; otherwise it may affect the operation of the unit.
4
Lightning and other electromagnetic radiation sources may affect the operation of the unit.
During these conditions, disconnect the power supply and then power on after the
influence has been eliminated.
The operation parameters and protection device settings have been set during production;
these settings must only be changed by a qualified engineer with understanding of their
usage as incorrect settings could disable the unit’s protection features leading to damage
of the unit.
The unit must be sited far from any fire hazard. In case of fire due to short circuit,
immediately disconnect the power and extinguish the fire with a dry powder fire
extinguisher. The unit must only be installed by a qualified F-gas registered engineer;
Decommissioning or moving of the unit must only be carried out by a qualified F-gas
registered engineer,
Do not operate or store inflammable or explosive articles around or below the unit;
otherwise it may lead to a fire hazard.
If the unit is not to be used for a while, turn off the mains supply so as to avoid accident.
Avoid moisture ingress to the electric control system; otherwise it may lead to short circuit
or damage to the machine.
Please ensure the desired temperature is set correctly, especially when elderly, children or
people with limited mobility or mental capability are within the room.
In case of breakdown, the user should report the fault to the retailer or manufacturer for
consultation and repair rather than attempting diagnosis or repair; attempted repairs of the
unit by non-professional staff may lead to personal injury or damage to the unit, and may
invalidate the warranty.
In case of refrigerant leak, the stress meter will stop the operation of unit, a qualified F-gas
engineer should be contacted to arrange service;
The refrigerant may discompose into a harmful gas if allowed into contact with an open
fire.
Do not touch the exhaust side pipe fittings to avoid scalding since the temperature may be
in excess of 100°C.
Sharp edges and the fin surfaces must not be touched to prevent the risk of cuts or injury.
The system is based on advanced inverter technology, which allows the output to be
automatically adjusted based on the settings and environment. As the indoor units will
usually operate below their maximum level, a lower powered outdoor can be paired with
the system with limited impact on performance.
ENERGY SAVING AND UNIT SAFETY PROTECTION TIPS
Do not cover or restrict the airflow from the outlet or inlet grills.
For maximum performance the minimum distance from a wall or objects should be 50cm.
Keep the filters clean. Under normal conditions, filters should only need cleaning once every
four weeks (approximately). Since the filters remove airborne particles, more frequent cleaning
maybe necessary, depending on the air quality.
For the initial startup set the fan speed to maximum and the thermostat to 4-5 degrees lower
than the current temperature. After, set the fan switch to low and set the thermostat to your
desired setting.
To protect the unit we recommend not using the cooling mode when the ambient indoor
temperature is higher than 35℃.
To protect the unit we recommend not using the heating mode when the indoor ambient
temperature is lower than 7℃. Performance will be reduced at lower temperatures.
Note the manufacturer operating temperature ranges at the end of this user manual.
5
HOW AIR CONDITIONERS WORK
COOLING MODE
The compressor (6) in the external unit compresses the refrigerant into a high-temperature, highpressure gas. When this gas flows along the cooling fins of the condenser (7), heat is exuded and
the gas condenses into a liquid, which is then led to the evaporator (1) in the indoor unit. The liquid
expands into a gas at a low temperature and low pressure. This gas absorbs the warmth of the air
in the room, and a fan (3) draws the air through the filter and over the evaporator (1), blowing the
cooled air back into the room. The heat is moved to the compressor along with the gas. A fan (8)
draws air over the condenser and blows the warm air away.
1. Evaporator
2. Filter
3. Evaporator Fan
4. Gas Line
5. Liquid line
6. Compressor
7. Condenser
8. Condenser Fan
HEAT PUMP MODE
The system operates in reverse: the condenser works as an evaporator, the evaporator as
a condenser: warm air is blown into the room. It is ideal as a maintenance heating when
outside temperature is not too low and when the indoor temperature is more than 7°C.
DEHUMIDIFYING
As with cooling, the moisture in the air condenses on the cold evaporator at room temperature
acting as a powerful dehumidifier.
NOTE: This is a multisplit system and multiple indoor units are connected to a single
outdoor compressor. Please make sure that the indoor units are set to operate in the same
mode. Multiple indoor units connected to the same compressor cannot operate in different
modes at the same time although you are able to set different target room temperatures for
each unit. Fan only mode can be operated while other units are in heating or cooling.
31 4
568
7
6
OPERATION
PARTS
INDOOR UNIT
OUTDOOR UNIT
1
Air Outlet
2
Refrigerant pipe junction
3
Uplift Pump
4
Drainage Pipe
5
Air Return
6
Filter
7
Remote Control
8
Louvre for airflow
9
Refrigerant pipes
10
Interconnecting Cable
11
Optional Wall Controller
7
PANEL
Do not block the air inlets / outlets
on the cassette, as this will reduce
the units performance and may lead
to damage.
8
REMOTE CONTROL
The remote control has a range of up to
8m. Point the remote control at the
receiver in the interior unit. A beep
confirms that the remote control signal
has been received.
REMOTE OPERATION
Turn the appliance on using the ON/OFF
button. This activates the most recently
used setting.
The ON/OFF button also turns the air
conditioner off.
Please note that not all features are
available on all models.
No.
Button
Function
1
Up
Press to increase temperature
2
Down
Press to decrease temperature
3
ON/OFF
Press to turn on/off the unit
4
Fan
Press to select the fan speed LOW / MED / HIGH
5
Timer
Press to set the timer
6
Sleep
Press to activate the “SLEEP” function
7
Eco
In cooling mode, press to increase the set temperature by 2oC.
In heating mode, press to decrease the set temperature by 2oC
8
Mode
Press to select the desired operating mode
9
Turbo
Press to activate turbo mode. This will make the unit work its
hardest to quickly cool or heat the room for a period of 15 minutes.
The fan will be set to max, the temperature will be set to either
16oC in cooling mode or 31oC in heating mode.
10
Swing
Select the vertical direction of airflow (Horizontal direction not
adjustable on these models)
18
Mute
Press to turn off the beep when functions are selected
12
Display
Press to turn on/off the LED display
21
I Feel
Press to activate the follow me function
13
Health
Press to activate the antibacterial ioniser function
*
9
oC/o
F
Temperature units can be changed on the remote by altering the switch under the battery
cover. Remove the batteries, move the switch to the desired units then replace the
batteries.
TEMPERATURE
The desired temperature is set with the up and/or down button, within the limits of the
thermostat: 16°C – 32°C.
Use the FAN SPEED button to set the fan speed at low, medium and high; or automatic (the
symbol on the display will flash). The fan speed in the automatic setting is determined by the
difference between the set temperature and the room temperature.
SETTING UP THE REMOTE
When batteries are first inserted into the remote or following changing the batteries, the remote
must be set up for COOLING AND HEATING or COOLING ONLY.
When the batteries are inserted the cool and heat symbols will alternate on the screen of the
remote. For HEATING AND COOLING press any button while the heat symbol is shown.
If the remote is set up for the wrong type of unit, simply remove the batteries and reinsert, before
following the step above.
DISPLAY PANEL
ON when the unit is power on
ON when the water level is high
ON when the unit prevent cool air flowing in room.
Timer indicator
Operation indicator
PRE-DEF indic ator
Pump indicator
IR RECIEVER
TIMER
INDICATOR
OPERATION
INDICATOR
PRE-HEAT
INDICATOR
PUMP
INDICATOR
TIMER INDICATOR
Will illuminate when the timer is set
OPERATION INDICATOR
Will illuminate when the unit is turned on
PRE-HEAT INDICATOR
Will illuminate when the indoor unit is preheating the coils,
before warm air is expelled in heating mode.
PUMP INDICATOR
Will illuminate when the water level within the unit is high.
10
FUNCTIONS
COOL
1. Press the MODE button until the COOL indicator appears.
2. Set the desired temperature.
3.
Use the FAN button
to set the fan speed.
HEAT
1. Press the MODE button until the HEAT indicator appears
2. Set the desired temperature.
3. Use the FAN button to set the fan speed.
FAN MODE
1. Press MODE button until the FAN indicator appears.
2. The temperature settings are disabled in fan mode.
3. Use the FAN button to set the fan speed, cycling through LOW / MED / HIGH / AUTO.
DEHUMIDIFY
1. Press the MODE button until the dehumidify indicator appears.
2. The fan speed will always be low in this mode and the FAN button is disabled. In addition
the temperature cannot be adjusted in dehumidifying mode
AUTO MODE
1. Press the MODE button until the AUTO indicator appears.
2. The difference between the set temperature and room temperature determines how the air
conditioner operates: cool, heat, fan or dry. It is not possible to change the temperature in
this mode the unit will operate to achieve best performance. The operation logic is as
below.
Ambient Temperature
Operation Mode
Auto Temperature
˂20°C
Heating
23°C
20°C - 26°C
Dry
18°C
˃26°C
Cool
23°C
3. Use the FAN button to set the fan speed.
TIMER OFF FUNCTION (WHILE THE AIR CONDITIONER IS ON)
1. Press the MODE button until the symbol appears for the operation you want.
2. Set the desired temperature.
3. Use the FAN button to set the fan speed.
4. Press the TIMER button to set the running time required. Use the up and down buttons to
set the running time in 30 minute intervals (max 24 hours). Once the running time has
elapsed, the appliance will switch itself off. To cancel the timer function before the set time
has elapsed, press the TIMER button again.
TIMER ON FUNCTION (WHILE THE AIR CONDITIONER IS IN STANDBY)
1. The appliance is switched off in standby mode
2. Press the TIMER button to set the number of hours until switch on is required. Use the up
and down button set the number of hours in 30 min intervals (max 24 hours). Set the
desired operation, temperature, fan speed. Once the set time has elapsed, the appliance
will switch itself on. To turn off the timer function before the set time has elapsed, press the
TIMER button again.
11
SLEEP MODE
1. Press the SLEEP button
2. Set the desired temperature.
3. Press the SLEEP button; The SLEEP indicator will appear on the display. Cancel the
sleep mode by pressing the button again.
4. The fan will operate at low speed.
5. The temperature is automatically altered by 1oC every hour for 2 hours. In cooling mode
the temperature will rise, in heating it will fall.
6. After 10 hours in Sleep mode the unit will power off automatically.
TURBO
1. Press the TURBO button until the Turbo symbol appears.
2. Set the desired temperature.
3. Use the FAN button to set the fan speed
4. Press the TURBO button. The fan and compressor will run at maximum speed for 15
minutes, before returning to their previously set levels.
SWING
1. Press the SWING buttons to control the fan direction.
2. The controls the horizontal air movement (up/down)
3. The button is not activated on this model, and the horizontal direction of the
airflow can be adjusted manually.
ECO
1. Press the ECO button to turn on the energy saving mode
2. In cooling mode, the desired temperature will increase by 2oC.
3. In heating mode, the desired temperature will decrease by 2oC.
IFEEL
1. Press the IFEEL button to activate the follow me mode.
2. In this mode the temperature of the unit will be set based on the temperature where the
remote is situated.
3. The remote will act as a mobile thermostat which controls the unit.
HEALTH
1. Press the Health button to activate the antibacterial ioniser function.
2. The ionizer helps to eliminate pollutants in the air.
NOTE
The functions listed are for the iQool range, and as such some features may not be available on
all models.
12
IMPORTANT INFORMATION
AUTO RESTART
The air conditioner will automatically restart when electricity is restored after a power cut. If in
doubt, check the settings.
RANGE OF INTERNAL THERMOSTAT
The internal thermostat can be set at a desired temperature between 16 and 32°C. Note that
whether the desired value is achieved depends on the room size, temperature and insulation of
the room.
RANGE OF HEAT PUMP FUNCTION
The heat function can be used when the external ambient temperature is above -15°C. The
performance of the heat pump will degrade with lowering external temperatures. Please note the
performance will reduce when the outdoor temperature drops below 5°C.
CAPACITY
The required cooling or heating capacity depends greatly on the location and/or use of the room
where the air conditioner is installed. Strong sunlight and the presence of people, lights or
equipment creates an additional heat load. Normal living spaces require about 350 Btu per
square metre of floor surface. In strong sunlight or if other sources of heat are present, this may
be as much as 1200 Btu per sqm.
Tip: On warm days, let the air conditioner cool the room as much as possible during the night and
keep the temperature constant from night to daytime.
SELECTING THE OPERATIONAL MODE
This is a multisplit system and multiple indoor units are connected to a single outdoor
compressor. Please make sure that the indoor units are set to operate in the same mode. Multiple
indoor units connected to the same compressor cannot operate in different modes at the same
time although you are able to set different target room temperatures for each unit. Fan only mode
can be operated while other units are in heating or cooling.
13
WIFI CONTROL
BEFORE YOU START
• Ensure your router provides a standard 2.4ghz connection.
• If your router is dual band ensure that both networks have different network names (SSID).
The provider of your router / ISP will be able to provide advice specific to your router.
• Once the app has been installed on your phone, turn off the data connection, and ensure
your phone is connected to your router via wifi.
DOWNLOAD THE APP TO YOUR PHONE
Please note that your air conditioner requires a good signal during the setup process. Your air
conditioner is designed to be connected to a 2.4ghz network, and the connection is set up using
the TCL “SMART LIFE” app. We would advise on using the QR codes below to ensure the
correct app is downloaded.
Android IOS
The unit can also be controlled using the “Smart Life” app by TUYA which is also available in the
app stores. We would advise on using the version above which is optimised for use with your air
conditioner as we cannot guarantee the correct functionality of all features with the TUYA app. If
you would prefer to use the TUYA app, please use the QR codes below
Android IOS
14
ACTIVATING THE APP
The first time the app is
used, it will need
activating. To do this,
either press the scan
button, and scan the
QR code below, or
press “Enter Activation
Code” and enter the
activation code: TCL
REGISTER THE APP
Upon the first use, an account will need to be registered. Click on
the “Register” button to enter the registration screen. The
account can be created by using either the default option of an
email address, or alternatively by SMS message using the
“Register with mobile number” option.
EMAIL
REGISTRATION
Enter your email address, and
Press next. In the password
box create a new password for
your account, before
pressing confirm. This
should be at least 6 characters
and include letters and
numbers.
15
SMS REGISTRATION
Press on the option at the bottom of the screen to choose the option for registering with a mobile
number. You will receive an activation code via SMS. Enter the activation code into the
verification code box, before entering your new password in the box below.
Please note the password should be at least 6 characters and include letters and numbers.
Then press the confirm button to log in.
FORGOTTEN PASSWORD
Should the password for your account be forgotten, it is possible to use the “Forgot Password”
option which will allow you to enter the email address or telephone number used to register the
account, and a verification code will be sent to you via the method chosen.
Loading...