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Plus 10 WIFI

2 IN 1 Tablet

LTE Keyboard

8085+LKB001X/A

Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments.

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1.0

2016-05-05

Preliminary Draft

Jane Chen

Keira Xie

Rev.

Date

Modification description

Prepared By

Checked By

Approved By

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Content

1. Level 1 repair process .................................................................................................................... 4

2. General ............................................................................................................................................. 6

3. Portable Label .................................................................................................................................. 9

3.1. Label zones ...................................................................................................................................... 9

Commercial Label Samples.................................................................................................................. 9

CU label ................................................................................................................................................. 10

Commercial Label Samples................................................................................................................ 12

CU label ................................................................................................................................................. 13

3.2 L1 Spare Part List .......................................................................................................................... 14

3.3 Accessory ....................................................................................................................................... 15

3.3.1 Charger .................................................................................................................................... 15

3.3.2 End user USB cable .............................................................................................................. 16

3.4 LTE Keyboard ................................................................................................................................ 17

3.5 Maintenance policy ....................................................................................................................... 18

3.5.1 For tablet and LTE keyboard: ............................................................................................... 18

3.5.2 For standard accessories (charger and USB cable) ........................................................ 19

3.5.3 For the information of tablet.................................................................................................. 19

3.5.4 For the information of LTE keyboard .................................................................................. 25

3.6 Tablet and LTE keyboard maintenance..................................................................................... 28

3.7 Invoice check ................................................................................................................................. 28

3.8 SN Check ....................................................................................................................................... 29

3.9 Humidity sensitive sticker Check ................................................................................................ 31

3.10 Visual Mechanical inspection ............................................................................................... 33

3.11 Accessories inspection .......................................................................................................... 34

3.12 Tablet and LTE keyboard maintenance procedure .......................................................... 34

4 Tablet System install..................................................................................................................... 43

4.1 Equipments requested when install： ........................................................................................ 43

4.2 BIOS install process ...................................................................................................................... 43

4.3 OS install process .......................................................................................................................... 45

4.4 Check BIOS and OS version ....................................................................................................... 49

5 LTE keyboard upgrade ................................................................................................................. 52

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1. Level 1 repair process

 For tablet (8085)

Note: If the device can’t be powered on,

For L1 repair center, please swap the tablet directly.

For L2 repair center, please proceed with L2 repair.

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 For LTE keyboard (LKB001)

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Project Name

PLUS 10'' 4G

Marketing Name

PLUS 10'' 4G Windows

Commercial Name

8085

Chipset & System

Chipset

Intel Cherry Trail T3 (x5-Z8350)

CPU frequence

Quad core 1.44GHz

Operating System

Window 10 Home

Design

Design (dimension) (L x W x H mm)

259.3*156.2*8.35mm

Form factor

Tablet

Side Keys

Volume & Power Key

Removable battery cover

Non-removable

Vibrator

No

Estimated Weight (unit: g) with battery

465g

Display

Main display vision size (unit:inch)

10.1''

Main display resolution

800*1280

Main display technology

TFT

Main display PPI (unit: pixel/inch)

149.45

Main display color depth

16m (24 bit)

Main display orientation

Portrait & Landscape

Main display touch technology

Capacitive

Touch Panel Type

GFF

LED indicator

No

Ports

SIM Card Number

No

USB

Micro-USB

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2. General

PLUS 10'' 4G (8085) is a 2 in 1 tablet with Intel Cherry Trail T3 (x5-Z8350) chipset, Quad core 1.44 GHz, and BT/WLAN, WiFi only etc functions. It originally installed Windows 10 system. It is valuable 10'' 2in1 detachable tablet, slim & lightest in 2in1 segment. LKB001X/LKB001A is a normal keyboard to connect through 8 hard-pins. It is a full Qwerty keyboard. It can work with EMEA: UMTS 2100/1900/900/850MHz (B1/2/5/8), LATAM: UMTS B1/2/5/8, US: UMTS B2/4/5(generic PCB).

Detail features

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Audio Jack

3.5mm Jack

HDMI/MHL

Micro HDMI

Pogo pins

8-hard-pogo pin

Memory

ROM (eMMC) Capacity

32GB eMMC

RAM Capacity

2GB DDR3L

Card Slot

Micro SD, support up to 128GB

Total internal user available memory size

21.9GB

Connectivity

GPS

Yes(Default no, compatible design.)

Glonass

No

Bluetooth supported version

BT4.0

Wi-Fi / WLAN

802.11 b/g/n

WIFI direct

No

NFC

No

Touch Icon position

No

Wireless Charging

No

USB OTG

No

Main camera

Pixel

5MP FF

Camera Flash

No

Auto focus

No

Digital Zoom

Digital zoom x4

Panorama mode support

No

HDR

Yes

Video capture (resolution@fps)

1080p@30fps For 5M FF

Sub camera

Pixel

2MP

Auto focus

No

Camera Flash

No

Video capture (resolution@fps)

OV2680 for 2M

HDR

Yes

Sensors

G-sensor

Yes

Proximity

No

Light sensor

No

E-Compass

No

Gyroscope

No

Pressure sensor

No

Sensor Hub

No

Hall IC

Yes

Battery

Battery capacity (mAh)

5830mAh

Standby time

200H

Talking time (Hours)

N/A

Charging time [Hours]

3.5hours

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Project Name

PLUS 10'' LTE KB

Marketing Name

PLUS 10 keyboard

Commercial Name

LKB001X for EMEA

LKB001A for LATAM

General

Chipset

3G/4G chipset: Qualcomm MDM9207, Cortex A7 1.2GHz, single core WiFi chipset: RTL8189ES-CG

Form factor

LTE Keyboard

Color

Volcano Black, Silver, White

Dimensions XxYxZ (mm)

263.32*166.88*3.33~7.45mm

Weight

340g

Angles support

65° in notebook mode; 65° in display mode

Water proof

Global version: follow ALCATEL standard

Technology/Bands

FDD LTE

EMEA: FDD LTE B1/3/7/8/20/28A (B28A compatible design, default no for EU in 2016) LATAM: FDD LTE B2/3/4/7/13/17/28. US: FDD LTE B2/4/5/7/12/17.

UMTS/HSPA/HSPA+

EMEA: UMTS 2100/1900/900/850MHz(B1/2/5/8) LATAM: UMTS B1/2/5/8. US: UMTS B2/4/5(generic PCB)

Button

Power

N/A

3G/4G

Press to turn 3G&4G on/off.

Reset

1, Long press 3G/4G on/off for 6 secs to reboot LTE PCBA functionality in case it's crashed. 2, In case the normal keyboard functionality is "dead", just take apart the tablet from keyboard dock pin connection and put it back for connection to "restart" the functionality.

External Interface

Micro USB

Micro USB x1 (for charging only) When plug in 5V/3A charger to keyboard micro USB jack, will supply

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 Plus 10 LTE Keyboard

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2A current to tablet and 1A current to LTE keyboard built-in battery in parallel. When tablet and keyboard are apart, same current (2A/1A) when charging.

USB-A

Standard USB x1 Supports mouse, USB disk, games controller & 5V/0.5A charging out.

USIM/SIM Card Slot

3FF SIM x1 (micro-SIM card slot), support hot swap

Connectivity

Hard-Pin

8-hard pins (support micro USB charging, KB input, USB-A signal)

Wi-Fi users amount

Up to 15 wifi users

Wi-Fi range

30 meters

Battery

Liion battery (unremoveble)

2580mAh Lion-poly battery, unremovable

Standby time

350H

Working time as hotspot

6H

Charging time

4H

Status indication

LED indicator

• Signal: 2 LEDs (Red + Green)

• WLAN: 1 LED (Green)

• Power (battery): 2 LEDs (Red +

Green)

Keyboard layout

Default

Full Qwerty keyboard (US by default). Supports FR AZERTY, GR QWERTZ and etc.

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3. Portable Label

3.1. Label zones

1. For Plus 10 4G 2 in 1 Tablet

Commercial Label Samples

Printing zone definition (CPE000204AC0--------For General 38×7+11×1.5+27×1.5 mm)

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CU label

Printing Zone definition (CPE0000015C0--------40mm x 25mm)

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2. For Plus 10 LTE Keyboard

Commercial Label Samples

Printing Zone definition (CPE000271AC0--------For general 38×14.9mm)

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CU label

Printing Zone definition (CPF0000058C0--------70mm x 15mm)

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3.2 L1 Spare Part List

Please get the latest SPL in Forlog system.

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3.3 Accessory

3.3.1 Charger

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3.3.2 End user USB cable

Notes：

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3.4 LTE Keyboard

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Note:

1. Generally speaking, user can type any key that includes only one marking/letter to input. For the keys that includes more than one marking/letter, type directly to input the character in left bottom or in middle.

2. Press "Shift" + any key to input the letter in top left corner or capital letter.

3. Press "Fn" + the keys in light grey to input the letter/realize the symbol functionality.

4. When plug in 5V/3A charger to keyboard micro USB jack, will supply 2A current to tablet.

3.5 Maintenance policy

This chapter describes the maintenance of the 8085 series 2 in 1 tablet and LKB001X/A authorized at L1 repair centre. The maintenance operations can only be performed in approved repair centres.

General

Main L1 maintenance operations are as following:

3.5.1 For tablet and LTE keyboard:

1) Warranty check

2) Function test

3) System firmware install

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Code

Description

1. Press + R -> input

“cmd” -> “OK” -> input “systeminfo”-> press ENTER

2. Input “msinfo32” in Cortana search bar -> press Enter key 3．Input “cmd” in Cortana search bar -> press Enter -> Input “systeminfo” -> press ENTER

Check BIOS version

Open “File Explorer” -> “This PC”>Local Disk(C:)-> Windows-> System Info

Check OS version

End user format

Settings-> Update & security-> Recovery >click “Get started” under the “Reset this PC”

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4) Replacement of the defective tablet.

3.5.2 For standard accessories (charger and USB cable)

1) Warranty check

2) Functional check

3) Replacement of defective accessories

3.5.3 For the information of tablet

If input the following codes on tablet, you can:

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User Data Format reset introduction

How to use: Settings-> Update & security-> Recovery ->click “Get started” under the “Reset this PC”

in power on mode to enter recovery mode.

When to use: If your PC isn’t running well. What does it do when you use End user format function: it will format end user area, and your PC

will come back to factory model, everything you save or set in the PC will be lost.

Note: It will take about 2 hours to finish the End user format process.

Detail steps：

1. Settings-> Update & security-> Recovery ->click “Get started” under the “Reset this PC” in power on mode to enter recovery mode.

2. There are two kinds of reset mode. (1) Choose “Keep my files” will remove apps and settings, but keeps your personal files.

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Your apps will be removed. Click “Next” to continue.

Click “Reset” to reset this PC. During the reset, don’t power off the PC. It will take about 2 hours to

finish the process.

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After resetting finish, the PC will reboot. (2) Choose “Remove everything” will remove all of your personal files, apps and settings;

There are two options. a) If you choose “Just remove my files”, it is quicker, but less secure. Use this if you’re keeping the PC.

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Plug in your PC, because the PC can’t be reset while it’s running on battery power.

Click “Reset” to reset this PC. During the reset, don’t power off the PC and don’t remove the charger. It

will take about 2 hours to finish the process.

After resetting finish, the PC will reboot and please set the basic things.

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b) If you choose “Remove files and clean the drive”, it is quicker, but less secure. Use this if you’re keeping the PC.

Keep the PC on charging mode. Click “Reset” to reset this PC. During the reset, don’t power off the PC and don’t remove the charger. It will take about 2 hours to finish the process.

After resetting finish, the PC will reboot and please set the basic things.

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3.5.4 For the information of LTE keyboard

How to check the software version of LTE keyboard and how to factory reset the LTE keyboard:

Step 1: Device should be power on，When insert LTE keyboard to your PC, it will setup the drivers automatically, if the PC can’t auto-run the CD, you can run the CD by manual.

Step 2: Check the “Remote DNIS” ports in Device Manager if Driver install normal.

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Step 3: Input 192.168.1.1 in the browser.

Step 4: click “Settings” and the login page will pop up. And then input the password admin.

Step 5: Click “About” in the settings list.

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Step 6: You can check the software version of the LTE keyboard and do factory reset.

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Coding day

Coding month

Coding year

Coding month

Coding day

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3.6 Tablet and LTE keyboard maintenance

1) Equipments for tablet and LTE keyboard test.

 Battery with full power.  One SIM Card.

2) It is recommended the following tools:

 One PC with Windows 2000/NT/XP/Windows 7.  One ampere meter for charger current test.  USB disk (more than 8G, prepare several USB disk)

3.7 Invoice check

1. Check warranty status of Handset by POP (Proof of Purchase) firstly.

2. If the end user lost his POP, then consider the data code on commercial label as the purchasing day.

 tablet

 LTE keyboard

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day

1 2 3 4 5 6 7 8 9

10 1 2 3 4 5 6 7 8 9 A

11

12

13

14

15

16

17

18

19

20 B C D E F G H I J K

21

22

23

24

25

26

27

28

29

30 L M N O P Q R S T U

31 V

mouth

1 2 3 4 5 6 7 8 9

10 E F G H I J K L M N

11

12 O P

year

3 4 5 6 7 8 9

10

11

12 M N O P Q R S T U V

13

14

15

16 W X Y Z

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Note:

3.8 SN Check

 SN sticker for tablet

1) If the SN sticker on the back cover or in the SD card cover is not lost:

We should make sure that the SN number MUST be the same with the one on the SN sticker; if not, it’s out of warranty policy.

2) Position of the SN sticker a. On the back cover

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b. In the SD card cover

 IMEI sticker for LTE keyboard

1) If the IMEI sticker on the back cover is not lost: We should make sure that the SN number MUST be the same with the one on the SN sticker; if not, it’s out of warranty policy. 2） Position of the IMEI sticker

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3.9 Humidity sensitive sticker Check

If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.

 Liquid was detected by humidity sensitive label.

 Position of humidity sensitive sticker on tablet.

There are two positions of humidity sensitive sticker Position A:

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Position B:

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 Position of humidity sensitive sticker on LTE keyboard.

3.10 Visual Mechanical inspection

Mechanical warranties check items:

1) Corrosion  Corrosion on the USB connectors and other metal surfaces

2) Hole  Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover,

LCD Lens, keypad.

3) Bump  Bumps (Diameter>1mm) on any surface, including the front casing, decorate frame, battery cover,

LCD Lens, keypad

4) Scratch (length > 3mm)  Scratches on any surface, including the front casing, furnished frame, battery cover, LCD Lens,

keypad

5) Distortion

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 Bend, twisted or crushed on the h/s, cover/casing or connectors

6) Broken  LCD broken, casing broken, cover broken

7) Dropped.  Keypad tear off, LCD lens, connectors fallen off

8) Gap:  External physical damage relating to abnormal use, like front case and frame opened

9) Others:

 Damage caused by disassembly like wrong part assembly, lost of components  Use in abnormal environment like too high temperature with plastic melts

3.11 Accessories inspection

Accessories warranties check items:

1) Any use in abnormal temperature, other than the one specified in the user manual. Any evidence of plastic/casing melted.

2) Any mark of food or liquid around the accessory or in the USB socket.

3) Any evidence of mechanical shocked which damage the enclosure of the charger or keyboard.

4) Any mark of tentative of disassembly the accessory

5) Any abnormal use which induce wire damage, wire broken or USB socket deformed.

3.12 Tablet and LTE keyboard maintenance procedure

 For tablet: IMT tool

1) Check that the SD card is set correctly.

2) Power on the tablet.

3) If power on, test step by step with the auto test code.

4) After finish the IMT tool test, DO remember to delete the IMT tool - “Customer” folder in the device.

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Step 1: Download the “Customer” folder from CSS website and unzip it. Copy it to the tablet.

Step 2: Double click to open the “Customer” folder and double click to run the IMT tool “TestConsole”.

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Step3: Select “Auto” to start the auto test, or select “MANU” to do the IMT tool test manually.

If you select “Auto”, the test items will be tested step by step. If one of the tests failed during “Auto” test mode, it will display “Test fail, restart?” Choose “Yes” to continue; Choose “No” to test the next item.

If you select “MANU”, it will display all the test result. You could also choose one of them to test manually.

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 Traceability

I. You can get information such as IMT_PCBA, FT, PCBA_SN, etc.,

II. Press “pass” key to continue.

 System Info

I. It display “System Info Testing”, and then will display “Pass” or “Fail”.

 Battery Info

I. It will display the battery temp and battery power;

II. It will display “Pass” or “Fail”.

 Rawdata

I. It will test automatically. Don’t touch the screen during testing;

II. It will display “Pass” or “Fail”.

 Touch Panel

I. Please draw line in the block area with one finger

II. Please slither on the screen with three fingers.

III. It will display “Pass” or “Fail”.

 LCD

I. It will display white if it functions well;

II. Touch screen to continue.

III. It will display black if it functions well;

IV. Touch screen to continue.

V. It will display red if it functions well;

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VI. Touch screen to continue.

VII. It will display green if it functions well;

VIII. Touch screen to continue;

IX. It will display blue if it functions well;

X. Touch screen to continue;

XI. It will display a picture if it functions well;

XII. Touch screen to continue;

XIII. It will display greychart if it functions well

XIV. Press “PASS” to continue.

 Key

I. Press Volume up and Volume down key, then the key turn green on the screen;

II. It will display “Pass” or “Fail”.

 Camera Front

I. Touch the camera icon to take a picture;

II. Press “Pass” to continue.

III. It will take a video and play it automatically;

IV. Press “Pass” to continue.

 Camera Rear

I. Touch the camera icon to take a picture;

II. Press “Pass” to continue.

III. It will take a video and play it automatically;

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IV. Press “Pass” to continue.

 TF Card

I. It will detect the TF card if it functions well II. It will display “Pass” or “Fail”.

 Tablet Charging

I. Insert the Charge cable.

II. It will detect it and display “Pass” or “Fail”;

 Speaker

I. You will hear a music from the left speaker if it functions well;

II. Press “Left Pass” to continue;

III. You will hear a music from the right speaker if it functions well

IV. Press “Right Pass” to continue

 Headset

I. Insert eadset according to instruction, and press “START” ;

II. You will hear a sound from left if it functions well;

III. Press “Left Pass” to continue;

IV. You will hear a sound from right if it functions well;

V. Press “Right Pass” to continue;

 MIC

I. It will record the sound around and then play the sound;

II. Press “Pass” to continue;

 Tablet OTG

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I. Insert the TABLET USB according to the instruction.

II. It will display “Pass” or “Fail”;

 Wireless BT

I. It display “System Info Testing”, and then will display “Pass” or “Fail”;

 HDMI

I. Connect to HDMI device according to the instruction;

II. It will display “Pass” or “Fail”;

 Sensor Accelerometer

I. Put the handset towards up according to instruction;

II. Put the handset towards the directions indicated by instructions; it will say “All positions

checked” after you following all the directions if it if it functions well;

III. It will display “Pass” or “Fail”;

 Dock

I. Insert KEYBOARD, KEYBOARD USB and KEYBOARD CHARGER according to the

instruction;

II. It will display “Pass” or “Fail”;

 Hall

I. Cover the notebook or close a magnet to the tablet;

II. It will display “Pass” or “Fail”;

 For LTE keyboard: Reliability Tool

Step 1: Power on the LTE keyboard by long pressing the 3G/4G key on keyboard.

Step 2: Download the Reliability Tool from CSS website and unzip it to your PC.

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Step 3: Double click to setup the Reliability Tool. The tool will be launched after you check the box.

Step 4: Insert the LTE keyboard to your PC by USB cable. And the ComPort will display the port.

Step 5: Click “Start” to begin the test.

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Step 6: It will display “The Red LED is OK?””The Blue LED is OK?””The Green LED is OK?”. Press “Yes” if it functions well.

Step 7: when the test finish, it will display all the result.

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4 Tablet System install

It is authorized to install system firmware for the tablet which needs to be updated. The system firmware includes two parts, BIOS and OS. Firmware can be downloaded from TS website via it. Thus internet access is necessary. TS Website: https://css.tclmobile.cn/.

4.1 Equipments requested when install：

⑴ A tablet and keyboard with full power; ⑵ PC with windows system; ⑶ A USB disk (more than 8G).

⑷ The OS firmware size is more than 4G, so prepare several USB disk and store the firmware in them.

4.2 BIOS install process

Step 1: Download BIOS folder from TS website and unzip it and copy it to USB disk. Connect the keyboard with the tablet PC on power on mode, and insert the USB disk to the

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keyboard. Open the USB dish in “File Explorer” -> “This PC”.

Step 2: Double click to open the folder, and then open the “BIOS_Flash” folder.

Step 3: Right click the “01_Plus10_afuFlash”, and press “Run as administrator”.

Step 4: It will display “The BIOS will be flashed to this machine”. Press any key to continue.

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Step 5: It will run for a while and then will display “Press any key to reboot the windows!” Update finish.

4.3 OS install process

Step 1: You should provide a USB disk first, the size should more than 8 GB, format the USB flash disk to

the NTFS type. Then rename it as “WINPE”.

Step 2: Download the OS firmware from TS website and unzip it. Copy the OS firmware to the root directory of USB disk.

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Step 2: Connect the keyboard with the tablet PC on power off mode, and insert the USB disk to the keyboard. Then you should set the OS startup from USB Disk, We have two ways to achieve it. Way 1: When the tablets is on bring up, constantly press Fn+F7 at the same time when the alcatel logo pops up before the system enter the OS, you will see the BIOS Pop-up prompt box, select it to “UEFI:USB Flash Disk” and press Enter. The system Installation is start automatic.

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when finish you should input “exit” and then press enter. Update finish.

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Way 2: When the tablets is on bring up, constantly press Delete when the alcatel logo pops up before the system enter the OS, tablet will enter the BIOS setup interface. Press the direction key move BIOS to Boot page, and then move the cursor to “Boot option #1”,enter, select the “UEFI: MultipleCard Reader” and press enter.

Move to Save & Exit page, select “Save change and Exit” press yes and the tablet will restart. OS installing will be start automatic when tablet restart.

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4.4 Check BIOS and OS version

After installing BIOS and OS, check whether the BIOS and OS version in device is newest or not.

1. Check BIOS version Way 1:

Step 1: Press and R key at the same time. Step 2: Input “cmd” and click Ok;

Step3: Input “systeminfo” and press Enter key.

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Step 4: BIOS version

Way 2: Step 1: Input “msinfo32” in Cortana search bar.

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Step 2: Press Enter key, and then the information will pop up.

Way3: Input “cmd” in Cortana search bar -> press Enter -> Input “systeminfo” -> press ENTER (similar with way1).

2. Check OS version

-> “File Explorer” -> “This PC” -> “Local Disk (C:)” ->”Windows” -> “System Info” -> “System Info”

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Note: If the BIOS and OS versions in the device are all newest, and the IMT tool test result is passed, there is no need to reinstall the system firmware.

5 LTE keyboard upgrade

Note: There is TPST tool for corresponding LKB001X/A products, please ensure you select the right

directory to download the appropriate version

a) Device should be turn on，When insert LKB001X/A to the PC, it will setup the drivers automatically,

if the PC can’t autorun the CD, you can run the CD by manual.

b) Check the “Remote DNIS” ports in Device Manager if Driver install normal.

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c) Double click to install TPST_TPW0070004

d) When you open this tool the first time, please input the password 123456 to unlock it.

e) The tool recognized TPST port

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f) Select software : download image

g) Check the progress here

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h) update finished

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If you have any question or problem, please feel free to contact us. Thanks for your cooperation.

TCL Communication Ltd.

Global Customer Service TS Dept.

May,5th, 2016

TCL Alcatel PLUS 10 WIFI Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual